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operations manager

HUNDRED GROUP

About UsWe are a premium specialty coffee and restaurant concept in Qatar, dedicated to delivering exceptional culinary experiences and world-class hospitality. Our mission is to combine artisanal coffee craftsmanship with a refined dining atmosphere, creating a destination for discerning guests who value quality, innovation, and service excellence.Role OverviewAs Operations Manager, you will be the driving force behind the seamless daily operations of our restaurant and coffee program. You will oversee staff performance, ensure service standards are consistently met, and implement operational strategies that enhance efficiency, profitability, and customer satisfaction.Key Responsibilities<ul><li>Lead and manage daily restaurant and caf&eacute; operations</li><li>Supervise, train, and motivate staff to deliver premium service</li><li>Ensure compliance with health, safety, and hygiene standards</li><li>Monitor inventory, supply chain, and vendor relationships</li><li>Drive operational efficiency and cost control measures</li><li>Collaborate with management on strategic initiatives and growth plans</li><li>Maintain high standards of customer experience and brand consistency</li></ul>Qualifications<ul><li>Proven experience (5+ years) in operations management within hospitality, F&amp;B, or specialty coffee</li><li>Strong leadership and team management skills</li><li>Excellent organizational and problem-solving abilities</li><li>Knowledge of specialty coffee culture and restaurant best practices</li><li>Ability to thrive in a fast-paced, premium service environment</li><li>Fluency in English required; Arabic is a plus</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations Management: 5 years (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>

Operations Manager

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a highly experienced Operations Manager to lead the end-to-end operations for our large-scale, mission-critical platform in Doha, Qatar. This strategic role is responsible for establishing and governing a robust operational framework based on ITIL and Site Reliability Engineering (SRE) principles to ensure high availability and service reliability. You will oversee 24x7 monitoring, incident management, security operations, and service continuity. The ideal candidate will lead cross-functional technical teams, manage vendor performance, and drive financial optimization through FinOps governance. This position requires a strong leader to manage the coexistence and migration between platform versions, ensuring business continuity and measurable improvements in customer satisfaction. Your expertise will be crucial in maintaining a secure, compliant, and highly resilient operational environment.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; 15+ years in Operations leadership, managing large-scale, mission-critical platforms.
 
 
 &rtrif; Expertise in implementing and governing ITIL and Site Reliability Engineering (SRE) frameworks.
 
 
 &rtrif; Demonstrated experience managing 24x7 operations, major incident management, and on-call rotations.
 
 
 &rtrif; Strong proficiency in Security Operations (SecOps), including SIEM/SOC, vulnerability management, and patching.
 
 
 &rtrif; Hands-on experience with FinOps principles, cost optimization, and vendor performance management (SLAs/OLAs).
 
 
 &rtrif; Proven ability to lead Disaster Recovery (DR/BCP) initiatives, including planning, testing, and ensuring RTO/RPO compliance.
 
 
 &rtrif; Experience managing platform migrations in complex hybrid cloud environments (on-prem, private/public cloud).
 
 
 &rtrif; Skilled in observability tools for APM, logging, and monitoring (e.g., Azure Monitor, Splunk, Grafana).
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; ITIL v4 Certification.
 
 
 &rtrif; Experience operating DataOps and MLOps pipelines.
 
 
 &rtrif; Master&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 
 &rtrif; Experience overseeing physical site dependencies (MEP, ELV, ICT).
 
 
 &rtrif; Familiarity with ServiceNow for enterprise-grade service management.
 
 
 
 
</div>

Guildhall

The Role
 Guildhall is currently recruiting for a respected international contractor for a Traffic Operations Manager to join a major Roads Operation & Maintenance Framework Project in Doha, Qatar. The Traffic Operations Manager will be responsible for leading all traffic management activities under the Roads Operation and Maintenance Framework Project. The ideal candidate must have strong experience in Road O&M, Performance-Based Contracts (PBC), SLA/KPI-based payments, and coordination with government authorities in Qatar. This role requires an expert who can manage multi-project operations, ensure compliance with national traffic standards, and deliver safe and efficient traffic management solutions. Key Responsibilities Traffic Management Leadership • Develop and implement a strategic traffic management plan for the framework project. • Set up the organizational structure for traffic management activities as required. • Monitor daily traffic conditions and adjust operational plans when needed. • Ensure enforcement and compliance with all traffic laws and regulations. Coordination & Communication • Coordinate with authorities, stakeholders, and third parties to resolve traffic issues. • Manage the preparation, submission, and approval of all traffic-related documents. • Lead communication with government agencies to ensure project compliance. Operational Management & Reporting • Conduct all traffic-related activities according to the contract and project requirements. • Maintain accurate traffic records, incident logs, reports, and dashboards. • Ensure performance meets PBC standards, KPIs, SLAs, and compliance frameworks. • Manage multiple traffic-related sites simultaneously. Technical Competence • Apply expert knowledge in Traffic Management Systems, traffic flow, temporary diversions, road closures, and lane management. • Ensure all traffic operations follow Qatar’s safety regulations and technical standards. • Provide training to staff on traffic management skills and safety protocols.
 
Requirements
 <ul>
<li>Bachelor’s degree in Engineering, Administration, or related fields. • Degrees must be recognized by WHED (with translation if not in English). • Minimum 10 years of total experience. • Minimum 5 years continuous experience as Traffic Operations Manager or similar role. • Must have experience in Road O&M and Performance-Based Contracts (PBC). • International experience outside the MENA region is preferred. • Proven experience managing multi-project traffic operations. • Strong technical skills in traffic management and operations. • Ability to manage complex projects with limited supervision. • Excellent communication and stakeholder coordination skills. • Ability to provide specialist support and technical insight. • Fluent English (written and spoken). • Strong reporting, documentation, and incident management skills.</li>
</ul>
About the company
 Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region. With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific. Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services. Guildhall is the partner of choice.

Traffic Operations Manager

TARCG - The Aviation Recruitment & Consulting Group

<div>
 
 
 FM Operations Manager
 
 
 
 
 Location:
 
 Qatar
 
 
 
 
 
 
 Overview
 
 
 
 We are seeking an experienced FM Operations Manager to act as the central point of contact for all Facilities Management activities across the campus, including PTC, Midfield, DIA, and associated infrastructure. This role is responsible for coordinating operational requirements, supporting maintenance activities, managing incidents and emergencies, and ensuring smooth operations with minimal disruption to airport stakeholders. You will work closely with FM contractors and multiple internal departments to drive timely resolutions, maintain compliance, and optimise service delivery. This is a fully on-site position with no hybrid or remote working options.
 
 
 
 
 
 PLEASE NOTE -
 
 6 years minimum experience as an FM Operations Manager within an Airport
 
 is paramount for this role. All candidates without this
 
 direct
 
 experience will be instantly rejected.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Management
 
 
 <ul>
 <li>
 Coordinate with operations, security, safety, IT, and other key stakeholders to ensure asset availability and minimise operational impact during maintenance.
 </li>
 <li>
 Manage urgent operational requests and provide timely updates to management on critical tasks.
 </li>
 <li>
 Support FM contractors in securing emergency permits required for urgent or out-of-hours works.
 </li>
 <li>
 Conduct QHSE audits and ensure all activities comply with relevant safety standards.
 </li>
 <li>
 Maintain comprehensive shift handover reports and document critical incidents and events.
 </li>
 <li>
 Participate in daily operations meetings, escalating issues when required.
 </li>
 <li>
 Support both Hard and Soft FM services to reduce operational disruptions.
 </li>
 <li>
 Lead planning of major maintenance activities, ensuring early stakeholder engagement.
 </li>
 <li>
 Assist in the management of emergencies or major operational disruptions.
 </li>
 </ul>
 
 
 
 
 
 Management and Leadership
 
 
 <ul>
 <li>
 Define and monitor team objectives to align with wider organisational goals.
 </li>
 <li>
 Lead, develop, and support team members to ensure strong performance, service quality, and effective succession planning.
 </li>
 <li>
 Mentor and develop national talent, contributing to Qatar&rsquo;s talent development initiatives.
 </li>
 </ul>
 
 
 
 
 
 Compliance and Safety
 
 
 <ul>
 <li>
 Ensure adherence to all HSE, ISO, OHS, and data protection standards.
 </li>
 <li>
 Promote a strong safety culture and environmental responsibility across all FM operations.
 </li>
 <li>
 Safeguard confidentiality and security of all information handled.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s Degree, preferably in Engineering, or equivalent qualification.
 
 </li>
 <li>
 
 Minimum 6 years of Facilities Management experience in airport operations or maintenance.
 
 </li>
 <li>
 
 Practical experience in safety management and building/facility regulations.
 
 </li>
 <li>
 
 Working knowledge of Computerized Maintenance Management Systems (CMMS).
 
 </li>
 <li>
 
 For non-degree holders: minimum 7 years of relevant experience.
 
 </li>
 </ul>
 
 
 
 
 
 Job-Specific Skills
 
 
 <ul>
 <li>
 Excellent command of the English language.
 </li>
 <li>
 Strong leadership, analytical, and technical capabilities.
 </li>
 <li>
 Proven experience in maintaining large airport facilities.
 </li>
 <li>
 Comprehensive understanding of FM operational processes.
 </li>
 <li>
 Ability to lead multicultural teams and perform effectively under pressure.
 </li>
 <li>
 Strong communication, customer service, and decision-making skills.
 </li>
 <li>
 Knowledge of ISO standards, HSE, PLB, and APM systems is advantageous.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s on Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Housing allowance provided, with temporary accommodation on arrival or access to staff accommodation.
 </li>
 <li>
 Strong opportunities for internal professional development and growth.
 </li>
 <li>
 Visa support considered for the right candidate.
 </li>
 </ul>
 
 
 
 
 If you meet the above requirements and would like to be considered for this role, please send your updated resume to Hannah Lewis at hannah@tarcg.com
 
 
 
 
 
 TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding and processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment and Consulting Group.
 
</div>

Facilities Operations Manager

Hundred Coffee

About UsWe are a premium specialty coffee and restaurant concept in Qatar, dedicated to delivering exceptional culinary experiences and world-class hospitality. Our mission is to combine artisanal coffee craftsmanship with a refined dining atmosphere, creating a destination for discerning guests who value quality, innovation, and service excellence.Role OverviewAs Operations Manager, you will be the driving force behind the seamless daily operations of our restaurant and coffee program. You will oversee staff performance, ensure service standards are consistently met, and implement operational strategies that enhance efficiency, profitability, and customer satisfaction.Key Responsibilities<ul><li>Lead and manage daily restaurant and caf&eacute; operations</li><li>Supervise, train, and motivate staff to deliver premium service</li><li>Ensure compliance with health, safety, and hygiene standards</li><li>Monitor inventory, supply chain, and vendor relationships</li><li>Drive operational efficiency and cost control measures</li><li>Collaborate with management on strategic initiatives and growth plans</li><li>Maintain high standards of customer experience and brand consistency</li></ul>Qualifications<ul><li>Proven experience (5+ years) in operations management within hospitality, F&amp;B, or specialty coffee</li><li>Strong leadership and team management skills</li><li>Excellent organizational and problem-solving abilities</li><li>Knowledge of specialty coffee culture and restaurant best practices</li><li>Ability to thrive in a fast-paced, premium service environment</li><li>Fluency in English required; Arabic is a plus</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations Management in a Specialty Coffee : 5 years (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>

Operations Manager - Specialty Coffee & Restaurant

ICC Medical Center

<ul><li>Provide inspired leadership for the organization.</li><li>Make important policy, planning, and strategy decisions.</li><li>Develop, implement, and review operational policies and procedures.</li><li>Help promote a company culture that encourages top performance and high morale.</li><li>Oversee budgeting, reporting, planning, and auditing.</li><li>Work with senior stakeholders.</li><li>Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.</li><li>Work with the Managing Director to determine values and mission, and plan for short and long-term goals.</li><li>Identify and address problems and opportunities for the company.</li><li>Build alliances and partnerships with other organizations.</li><li>Support worker communication with the management team.</li><li>Plan and review policies and procedures.</li><li>Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.</li><li>Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.</li><li>Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.</li><li>Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.</li><li>Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li>Accomplish operations and organization mission by completing related results as needed.</li><li>Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees</li><li>Run a safe, injury/accident free workplace</li><li>Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.</li><li>Manage relationships with service providers.</li><li>Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.</li><li>Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.</li><li>Work closely with Managing Director and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li><li>Communicate all operating policies and/or issues at department meetings</li><li>Perform other duties as required.</li></ul>Job Type: Full-time

Operations Manager - Arabic Speaking

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Assistant Conference &amp; Banquet Operations Manager you are responsible for the administration and operation of the Banquet Department as part of the Food &amp; Beverage division to maximize profit. You role has to maintain food &amp; beverage service quality standards to ensure customer satisfaction and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
 </li>
 <li>
 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
 </li>
 <li>
 Ensure the timely set up of all Banquets&rsquo; venues according to the service settings and as outlined in the function sheets
 </li>
 <li>
 Constantly obtain customer feedback during operation to ensure satisfaction
 </li>
 <li>
 Ensure general maintenance of sections appointed and follow up on work order forms
 </li>
 <li>
 Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
 </li>
 <li>
 Prepare duty schedules, ensuring efficient workforce at all time
 </li>
 <li>
 Ensure that grooming standards are followed by all employees on a daily basis
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You have to be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate should be a hands-on professional with a solid food &amp; beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Assistant Conference & Banquet Operations Manager

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Operations Manager

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Operations Manager - Specialty Coffee & Restaurant

Operations Manager - Arabic Speaking

Assistant Conference & Banquet Operations Manager