project manager

sales manager

marketing manager

account manager

general manager

operations manager

IKRAMIA

<div>
 
 
 Role Overview
 
 
 
 
 
 We are hiring an
 
 Operations Manager
 
 to oversee
 
 day-to-day operations
 
 and ensure the smooth functioning of the Ikramia platform. You will be responsible for
 
 process optimization, merchant onboarding, customer support, and cross-team coordination
 
 .
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Manage daily platform operations and ensure smooth service delivery.
 </li>
 <li>
 Oversee merchant onboarding and provide guidance to new clients.
 </li>
 <li>
 Work closely with the marketing and development teams to improve the platform.
 </li>
 <li>
 Develop and monitor
 
 operational KPIs
 
 to measure success and efficiency.
 </li>
 <li>
 Resolve escalated issues from merchants and customers quickly and effectively.
 </li>
 <li>
 Prepare weekly performance and progress reports for the leadership team.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations, or related fields.
 </li>
 <li>
 Minimum
 
 2&ndash;3 years of experience
 
 in operations management or startup environments.
 </li>
 <li>
 Strong problem-solving, planning, and organizational skills.
 </li>
 <li>
 Knowledge of
 
 SaaS operations
 
 or
 
 customer success management
 
 is a plus.
 </li>
 <li>
 Excellent communication skills in
 
 English and Arabic
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 <ul>
 <li>
 Be part of a
 
 high-growth startup
 
 shaping the future of employee engagement.
 </li>
 <li>
 Competitive salary + performance incentives.
 </li>
 <li>
 Opportunity to
 
 lead and build the operations team
 
 .
 </li>
 <li>
 Work closely with the founder and executive team on strategic decisions.
 </li>
 </ul>
 
 
 
</div>

Operations Manager

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 To oversee operational activities and to manage facilities while implementing best supplier and customer relationship management, O&amp;M Optimizations &amp; building energy services management.
 </li>
 <li>
 To improve the overall operational efficiency of the managed assets and to maintain high customer satisfaction, and help achieving Enova&rsquo;s business objectives.
 </li>
 </ul>
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide inputs to the development of the overall Site Operations strategy and participate in developing Enova&rsquo;s strategy in line with the vision, mission, and business objectives.
 </li>
 <li>
 Deliver the Operations Management strategy for Contractual Sites of the assigned assets while ensuring contractual commitments are successfully met.
 </li>
 <li>
 Participate and recommend actions to maximize the effective achievement of the Site Contract&rsquo;s objectives through leading the Site Operations team, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 <li>
 Contribute and assist the Contract Manager in defining an optimum structure for the division so that resources are optimally utilized, and communication takes place in an efficient manner.
 </li>
 <li>
 Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage Site Operations while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
 </li>
 <li>
 Discuss &ldquo;Site-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 <li>
 Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and participate in the evaluation of suppliers&rsquo; performance to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization for Site Operations to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 <li>
 Recommending the revision of contracts&rsquo; scope of work when Site conditions change.
 </li>
 <li>
 Ensures the monitoring of the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.). Ensures that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
 </li>
 <li>
 Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
 </li>
 <li>
 Ensures operational audits of staff and customers are conducted to gather feedback and monitor satisfaction in order to improve the Site operations and facilities management services.
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, CMMS knowledge is also preferable
 </li>
 <li>
 10 &ndash; 12 years&rsquo; experience in operations management including 4 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
 </li>
 </ul>
</div>

SIHAMCO

<div>
 
 
 Welcome to LucaLand
 
 
 
 
 LucaLand is Saudi Arabia's first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
 
 
 First launched in 2021 at
 
 Boulevard Riyadh City
 
 during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a
 
 permanent location
 
 . Since then, we've expanded our footprint through key collaborations with
 
 GEA, Riyadh Season, Jeddah Season, SELA
 
 , and other national entertainment leaders.
 
 
 
 
 Our Journey
 
 
 
 
 Following its success in Riyadh, LucaLand launched at
 
 The Groves
 
 , bringing its signature blend of joy, safety, and innovation to another iconic Riyadh Season destination. Soon after, we opened a
 
 permanent park at The Red Sea Mall in Jeddah
 
 , expanding our presence to the western region.
 
 
 In 2023, we introduced
 
 LucaPark
 
 at The Groves Chapter III &mdash;
 
 Saudi Arabia's first indoor-outdoor dog park
 
 , offering over
 
 13 in-house services
 
 , including daycare, grooming, training, and boarding.
 
 
 In 2025, we unveiled
 
 Luca Star
 
 as part of
 
 Forest Wonders
 
 in Jeddah &mdash; a one-of-a-kind, immersive experience where guests can interact with themed celebrity dogs in a playful and inspiring environment.
 
 
 
 
 A Trusted Partner in Saudi's Entertainment Landscape
 
 
 
 
 From festivals to flagship seasons, LucaLand proudly collaborates with:
 
 
 
 GEA, Riyadh Season, Jeddah Season, Boulevard Riyadh City, Jeddah Jungle, Jeddah Indoor Zoo, Forest Wonders, The Groves, Red Sea Mall, SELA
 
 , and more. Wherever families gather, joy flows, and memories are made &mdash;
 
 LucaLand is there
 
 .
 
 
 
 
 Crafted In-House. Powered by Passion.
 
 
 
 
 Every LucaLand location is
 
 100% developed in-house
 
 &mdash; from brand concept and design to operations and staff training. This ensures consistency, creativity, and a deep emotional connection to every detail.
 
 
 Our mission is simple yet powerful:
 
 To make dogs a celebrated part of our lives and our culture.
 
 
 
 
 
 More Than a Park &mdash; A Purpose
 
 
 
 
 LucaLand isn't just a space to visit &mdash; it's a movement.
 
 
 Through hands-on education, immersive experiences, and safe, inclusive environments, we help communities across the Kingdom better understand and embrace dogs as
 
 loyal, loving, intelligent companions
 
 .
 
 
 
 
 A National Success Story
 
 
 
 
 In just
 
 four years
 
 , LucaLand has opened
 
 12 locations
 
 across Saudi Arabia &mdash; becoming the nation's
 
 most recognized
 
 and
 
 trusted destination
 
 for dog lovers.
 
 
 From themed experiences to permanent parks, LucaLand continues to lead the way in
 
 pet-friendly innovation
 
 .
 
 
 
 
 Join the LucaLand Family
 
 
 
 
 Whether you're a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we're building something extraordinary &mdash;
 
 one paw at a time
 
 .
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food &amp; beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership &amp; Supervision
 
 
 
 Lead and motivate service teams to ensure efficient daily operations and high performance.
 
 
 
 Service Excellence &amp; Quality Control
 
 
 
 Ensure consistent delivery of safety, quality, and service standards across all areas of operation.
 
 
 
 Staff Scheduling &amp; Training
 
 
 
 Organize employee schedules and oversee onboarding, training, and continuous development programs.
 
 
 
 Operational Oversight
 
 
 
 Manage budgets, inventory, supplies, and vendor coordination to support seamless operations.
 
 
 
 Guest &amp; Pet Experience
 
 
 
 Handle guest inquiries and concerns with professionalism and empathy, ensuring a positive experience for both guests and their pets.
 
 
 
 Process Improvement
 
 
 
 Continuously evaluate and improve operational workflows to enhance service quality, efficiency, and overall satisfaction.
 
 
 
 Health &amp; Safety Compliance
 
 
 
 Ensure adherence to all health, safety, and cleanliness protocols for staff, guests, and animals.
 
 
 
 Requirements
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Hospitality Management, Operations, or a related field.
 </li>
 <li>
 3-5 years of proven experience in operations management; experience in dog care, pet services, or hospitality is a plus.
 </li>
 <li>
 Experience managing teams in high-volume, customer-facing environments.
 </li>
 <li>
 Familiarity with seasonal operations and event-based scheduling is highly desirable.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership, communication, and people management skills.
 </li>
 <li>
 Fluent in English and Arabic (spoken and written).
 </li>
 <li>
 Excellent organizational and problem-solving abilities with a customer-first attitude.
 </li>
 <li>
 Able to multitask, prioritize, and remain calm in fast-paced environments.
 </li>
 <li>
 Skilled in managing schedules, budgets, inventory, and vendor relations.
 </li>
 <li>
 Passionate about guest satisfaction and enhancing the overall pet and family experience.
 </li>
 <li>
 Basic knowledge of Microsoft Office or Google Workspace
 
 
 </li>
 </ul>
 
 Preferred Add-ons
 
 
 
 <ul>
 <li>
 Knowledge of pet safety, dog behavior, or dog park operations.
 </li>
 <li>
 Familiarity with POS systems, inventory management tools, or operations software
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
 
 
 
 Benefits We Offer:
 
 
 
 ✨ Competitive salary packages
 
 
 ✨ Housing allowance and transportation support
 
 
 ✨ Medical insurance coverage
 
 
 ✨ Staff discounts on services and products
 
 
 ✨ Fun, inclusive, and pet-friendly work environment
 
 
 ✨ Unique experience working with dogs and themed entertainment concepts
 
 
 ✨ Career development and internal growth opportunities
 
 
 ✨ Be part of Saudi Arabia's first and most successful dog entertainment brand
 
 
 
 Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.
 
 🐾
</div>

Ebttikar Technology Company

<div>
 
 
 Job description
 
 
 <ul>
 <li>
 Manage teams under Fault Management operations process.
 </li>
 <li>
 Fault Management takes end-to-end responsibility for corrective maintenance of Network problems ensuring trouble tickets are actively managed until resolution to SLA &amp; OLA requirements
 </li>
 <li>
 Identifies a client&rsquo;s needs.
 </li>
 <li>
 Monitor, control, and support service delivery
 </li>
 <li>
 Manage Customer Expectations
 </li>
 <li>
 Maintain service support functions.
 </li>
 <li>
 Drive internal and third-party service review meetings covering operation, performance, service improvements, quality and processes.
 </li>
 <li>
 Manage the operating team.
 </li>
 <li>
 Strong interpersonal and leadership skills
 </li>
 <li>
 Be accountable for the quality of Service and performance.
 </li>
 <li>
 Create, monitor, and report on a comprehensive set of metrics and KPIs.
 </li>
 <li>
 Be responsible for Incident/Fault and Problem Management processes
 </li>
 <li>
 Customer Interfacing Fault Management
 </li>
 <li>
 Diagnostics &amp; root cause analysis reporting delivery
 </li>
 <li>
 Trouble Statistic Reporting &amp; Analysis
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Skills
 
 
 
 
 
 <ul>
 <li>
 Able to demonstrate the ability to undertake the above responsibilities
 </li>
 <li>
 A passion for Service Improvement
 </li>
 <li>
 Experienced Service Management professional
 </li>
 <li>
 ITIL Qualified
 </li>
 <li>
 Previous experience as a Team Lead or demonstrable experience in leading virtual teams
 </li>
 <li>
 Experience of managing 3rd parties and 3rd party delivered services
 </li>
 <li>
 Service Management or Support in a large-scale and diverse environment of incident
 </li>
 <li>
 management, escalation procedures and related disciplines
 </li>
 <li>
 Excellent leadership and people management skills
 </li>
 <li>
 Excellent written and verbal communication skills (Arabic and English)
 </li>
 <li>
 Willingness to support and mentor junior staff
 </li>
 <li>
 Excellent customer-facing/customer service skills
 </li>
 <li>
 Able to work under pressure and meet deadlines
 </li>
 <li>
 Able to demonstrate a high degree of flexibility including shift and out of hours working
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Able to manage sensitive and sometimes confidential information
 </li>
 <li>
 Self-motivation and able to take responsibility
 </li>
 <li>
 Able to manage and prioritize and tasks and time efficiently
 </li>
 </ul>
 <li>
 </li>
 
 
</div>

Soum

<div>
 
 Role Name: Operations Manager &ndash; Autos
 
 
 
 Location: Riyadh (On-site)
 
 
 
 Work Week:
 
 Sunday &ndash; Thursday
 
 
 
 Working Hours:
 
 9:00 AM &ndash; 6:00 PM (Saudi Arabia Standard Time)
 
 
 
 Job Summary:
 
 
 The Operations Manager &ndash; Autos will be responsible for managing and scaling the entire operational infrastructure for Soum&rsquo;s automotive division. This includes overseeing dealership managers, inspectors, logistics, order management, customer service, and telesales. The ideal candidate is a strategic leader with hands-on experience in operational excellence, team management, and process optimization.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee and manage all operational sub-functions, including:
 </li>
 <li>
 Dealership Managers &ndash; Ensuring smooth partnerships, onboarding, and compliance
 </li>
 <li>
 Inspectors &ndash; Optimizing vehicle inspection processes for accuracy and efficiency
 </li>
 <li>
 Logistics
 </li>
 <li>
 Order Management &ndash; Streamlining workflows to ensure fast and efficient processing
 </li>
 <li>
 Customer Service &amp; Telesales &ndash; Enhancing customer support and sales conversion
 </li>
 <li>
 Develop and implement scalable operational strategies to drive efficiency and customer satisfaction
 </li>
 <li>
 Monitor KPIs and performance metrics, identifying and addressing bottleneck
 </li>
 <li>
 Collaborate cross-functionally with sales, product, and marketing teams to improve processes and the overall customer journey
 </li>
 <li>
 Lead and mentor a high-performing team, fostering a results-driven culture
 
 
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 5+ years of experience in operations, preferably in automotive, marketplace, or supply chain businesses with at least 2 years in a leadership role
 </li>
 <li>
 Proven ability to manage large-scale operations with multiple sub-functions
 </li>
 <li>
 Strong leadership and team management skills, with experience in scaling teams
 </li>
 <li>
 Deep understanding of supply chain, logistics, and automotive sales operations
 </li>
 <li>
 Data-driven approach with a track record of optimizing workflows and driving efficiency
 </li>
 <li>
 Excellent problem-solving skills and the ability to work cross-functionally
 
 
 
 
 
 </li>
 </ul>
 Why Join Soum?
 
 
 
 <ul>
 <li>
 Lead and shape the operations of the fastest-growing re-commerce platform in the region
 </li>
 <li>
 Work in a high-impact role with autonomy to drive innovation and efficiency
 </li>
 <li>
 Be part of a dynamic and fast-paced team transforming the automotive market
 
 
 
 
 </li>
 </ul>
</div>

Operations Manager – Autos

Dar Al Riyadh

<div>Key Responsibilities
<ul><li>Support the Operations Manager in overseeing the execution of construction supervision projects across different regions.
</li><li>Monitor and track project progress, manpower deployment, schedules, and deliverables to ensure alignment with contracts.
</li><li>Assist in preparing operational plans, project budgets, and resource allocation for CMS projects.
</li><li>Coordinate between project teams, technical disciplines, and head office functions (HR, Finance, Contracts, Procurement).
</li><li>Review and consolidate progress reports, KPIs, and dashboards from supervision sites for management review.
</li><li>Ensure compliance with safety, quality, and regulatory standards on all supervised projects.
</li><li>Participate in client and stakeholder meetings, supporting the Operations Manager in addressing operational matters.
</li><li>Contribute to recruitment planning, mobilization, and demobilization of supervision staff as per project requirements.
</li><li>Support audits, quality control assessments, and corrective action implementation across supervision projects.
</li><li>Identify operational risks and challenges, and recommend solutions to enhance efficiency and performance.
</li></ul>Qualifications
<ul><li>Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related field (Master&rsquo;s degree preferred).
</li><li>7+ years of relevant experience in construction management, site supervision, or operations, with at least 2 years in a leadership/support role.
</li><li>Strong understanding of Saudi construction industry standards, regulations, and codes.
</li><li>Experience with mega and giga projects is highly desirable.
</li><li>Excellent reporting, communication, and leadership skills.
</li><li>Proficiency in project management tools (Primavera P6, MS Project) and MS Office Suite.
</li><li>Fluency in English is required; Arabic is an advantage.</li></ul></div>

Assistant Operations Manager

Riyadh Air

<div>About the Company:
<div>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</div>About the Role:
<div>
Are you ready to take control at the heart of airline operations and lead decisions that keep flights moving safely and timely?</div><div> 
</div><div>We are seeking an experienced professional to oversee the real-time coordination of our daily operations, ensuring flights are executed safely, efficiently, and with a strong focus on the customer experience.</div><div></div><div> 
You can expect to drive operational decisions by balancing commercial priorities with regulatory compliance and safety standards, while fostering cross-functional collaboration and continuous improvement in a dynamic environment.</div><div> 
</div><div>In this fast-paced 24/7 role, you will serve as the key integrator across flight operations, crew scheduling, maintenance, ground handling, and customer service, leading swift, strategic decision-making in response to any disruptions.</div><div></div><div> 
You will be responsible for managing irregular operations (IROPs), ensuring regulatory and safety compliance, monitoring performance metrics, leading crisis response, and maintaining clear communication with both internal stakeholders and external partners.</div><div> 
</div><div>If you are ready to lead the heartbeat of our operations and make a genuine impact through data-driven decisions, we'd love to hear from you.</div>
About You:

Degree qualified, you will demonstrate at least 3 years of progressive experience in airline operations in a managerial or supervisory role. 
You are expected to possess experience within an Airline Operations Control Center, Network Control, or Integrated Operations environment. 
We&rsquo;d love to hear from you even more if you possess Industry Qualifications (IATA, ICAO, or equivalent). 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

IOCC Operations Manager

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1293 operations manager jobs IN Riyadh

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager – Autos

Assistant Operations Manager

IOCC Operations Manager