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Disaster Care Capital Ltd

DescriptionWe are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes &mdash; ensuring the team stays organised, efficient, and aligned.This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.Key Responsibilities<ul><li>Oversee and support daily operational and recruitment activities to ensure smooth workflow and timely task completion.</li><li>Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.</li><li>Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.</li><li>Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).</li><li>Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.</li><li>Ensure compliance with company policies, HR standards, and data protection requirements.</li><li>Take initiative and contribute beyond core responsibilities to support the wider team&rsquo;s success.</li><li>Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.</li></ul>Skills and Qualifications: <ul><li>Minimum 1&ndash;2 years of experience in recruitment roles.</li><li>Excellent organisational, multitasking, and time management skills, with strong attention to detail.</li><li>Advanced English communication skills (C2 level required), both written and spoken.</li><li>Strong interpersonal and communication abilities, with a proactive approach to keeping teams aligned, following up on pending tasks, and ensuring progress across departments.</li><li>Receptive to feedback and committed to personal and professional growth.</li><li>Reliable and honest, maintaining high levels of integrity and accountability in all interactions.</li><li>Tech-savvy and adaptable, with proficiency in project management and collaboration tools (e.g., ClickUp, Asana, Trello).</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Proven ability to manage competing priorities in a fast-paced, remote work environment.</li><li>Team-oriented with the confidence to work independently and take initiative across departments.</li></ul>Benefits<ul><li>Paid Time Off</li><li>Work From Home</li><li>Performance Bonus</li><li>Ongoing professional development and training support</li></ul>Job Type: Full-time

Operations Support

DescriptionWe are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes &mdash; ensuring the team stays organised, efficient, and aligned.This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.Key Responsibilities<ul><li>Oversee and support daily operational and recruitment activities to ensure smooth workflow and timely task completion.</li><li>Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.</li><li>Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.</li><li>Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).</li><li>Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.</li><li>Ensure compliance with company policies, HR standards, and data protection requirements.</li><li>Take initiative and contribute beyond core responsibilities to support the wider team&rsquo;s success.</li><li>Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.</li></ul>Skills and Qualifications: <ul><li>Minimum 1&ndash;2 years of experience in recruitment roles.</li><li>Excellent organisational, multitasking, and time management skills, with strong attention to detail.</li><li>Advanced English communication skills (C2 level required), both written and spoken.</li><li>Strong interpersonal and communication abilities, with a proactive approach to keeping teams aligned, following up on pending tasks, and ensuring progress across departments.</li><li>Receptive to feedback and committed to personal and professional growth.</li><li>Reliable and honest, maintaining high levels of integrity and accountability in all interactions.</li><li>Tech-savvy and adaptable, with proficiency in project management and collaboration tools (e.g., ClickUp, Asana, Trello).</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Proven ability to manage competing priorities in a fast-paced, remote work environment.</li><li>Team-oriented with the confidence to work independently and take initiative across departments.</li></ul>Benefits<ul><li>Paid Time Off</li><li>Work From Home</li><li>Performance Bonus</li><li>Ongoing professional development and training support</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed or overseen daily operational activities, including basic recruitment, in a previous position?</li><li>What's your English level?</li><li>Do you consistently follow up on pending tasks without being prompted to ensure teams are staying aligned and progressing?</li><li>Are you confident in your ability to manage multiple competing high-priority tasks simultaneously in a fast-paced environment?</li></ul>

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 Ericsson is inviting applications for the position of Operations Support Specialist . We are seeking a dedicated and detail-oriented Operation Support Specialist to manage and streamline processes related to power meter failures and prepaid meter charging. This role includes managing suppliers to ensure all processes are executed efficiently, planning charging schedules, and monitoring consumption. The role focuses on resolving maintenance issues promptly, tracking progress, and maintaining collaboration with various stakeholders, including ASP teams, electricity companies, and customers.
 
 
 
 What you will do:
 
 
 
 
 Power Meter Failure Cases
 
 
 
 <ul>
 <li>
 Track any failures related to power meters or associated infrastructure, including supply cables, electrical phases, and transformers.
 </li>
 <li>
 Report identified failures to the electricity company along with comprehensive issue details.
 </li>
 <li>
 Manage suppliers to Obtain a ticket number from the electricity company for tracking purposes.
 </li>
 <li>
 Inform the customer about the ticket number and associated details for monitoring and record-keeping.
 </li>
 <li>
 Follow up persistently with suppliers , electricity company to ensure fault resolution while keeping the customer updated until final closure.
 </li>
 <li>
 Collaborate with suppliers to execute the process efficiently and resolve issues promptly.
 
 
 </li>
 </ul>
 
 Charging for Prepaid Power Meters
 
 
 
 <ul>
 <li>
 Ensure the customer pays all fees related to prepaid power meter charging, guaranteeing no financial burden on the ASP or Ericsson.
 </li>
 <li>
 Coordinate the delivery of cards to designated electricity company interfaces for charging based on pre-agreed amounts between the customer and the electricity company.
 </li>
 <li>
 Return the charged cards to respective sites, apply the charged balance to power meters, and return the cards to the customer.
 </li>
 <li>
 Work with suppliers to plan and implement agreed charging schedules while monitoring usage to ensure consistency and efficiency.
 
 
 </li>
 </ul>
 
 General Duties:
 
 
 
 <ul>
 <li>
 Monitor daily progress and ensure timely execution of all processes related to power meter maintenance and prepaid charging.
 </li>
 <li>
 Develop and maintain power meter charging schedules and monitor power consumption to optimize operations.
 </li>
 <li>
 Integrate maintenance and prepaid charging data into centralized reporting systems to evaluate performance.
 </li>
 <li>
 Create weekly and monthly dashboard reports to track operational efficiency, recharge cycles, and issue resolution.
 </li>
 <li>
 Conduct root cause analysis for recurring issues in failure cases and prepaid meter operations, identifying and executing improvement plans.
 </li>
 <li>
 Implement initiatives aimed at enhancing operational efficiency, accuracy in recharge processes, and overall customer satisfaction.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 +10 years of experience in operations support, preferably in utilities or the electricity sector.
 </li>
 <li>
 Hands-on experience in power meter charging and it's process
 </li>
 <li>
 Proven experience managing suppliers and coordinating their activities effectively.
 </li>
 <li>
 Proficiency in MS Office tools, particularly Excel, dashboard/reporting tools, and utility ticketing systems.
 </li>
 <li>
 Strong organizational, coordination, and analytical skills with experience in planning consumption schedules.
 </li>
 <li>
 Familiarity with utility workflows such as power meter monitoring and maintenance cycles.
 </li>
 <li>
 Excellent communication and follow-up abilities with internal teams, external service providers, and electricity companies.
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field.
 </li>
 </ul>
</div>

Operations Support specialist

FedEx

<div>Air Network Support; Operations Support; Operational Support; Dispatch; Admin &amp; Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration &amp; Support; Sort Support &amp; Trace Management; Reporting; Location-based Customer Service 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Support Agent

Operations Support agent

Explore 2579+ Operations support in Egypt this November. Find roles across top companies and apply now to boost your career.

2579 operations support jobs IN Egypt

Operations Support

Operations Support

Operations Support

Operations Support specialist

Operations Support specialist

Operations Support Agent

Operations Support agent