business development manager Jobs in Egypt

business development manager

sales manager

account manager

marketing manager

assistant it manager

operations manager

GE Vernova

<div><div><div>Contract negotiation and compliance with contract commitments and commercial risk assessment &amp; management of risk processes in the commercial (ITO - Inquiry-to-Order) phase. Overall engagement with the proposal generation process and commercial negotiations, to ensure commercial intensity &amp; compliance to the Grid Solutions Deal Risk Management process (Policy 5.0). This role to drive commercial operations and risk management initiatives at ITO and improved rigor in deal making/closure &amp; for a better operation excellence to ensure proper risk management throughout the deal lifecycle, while closely aligned to customer CTQs. Also, to provide systematic &amp; efficient analysis of contracts for the maximizing financial and operational performance &amp; minimizing risk with proper mitigations.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
What you will do:</b></p><ul><li>
Review and redline customer terms and conditions (T&amp;Cs) and other commercial &amp; contractual documents.</li><li>
Ensuring an acceptable risk profile for GE given the specific scope of supply and deal dynamics</li><li>
Lead and finalize the contractual schemes, Industrial models while engage with all respective stake holders (Tax, Legal, commercial Finance, Controllers, Operations, EHS).</li><li>
Proper identification &amp; registration of identified risks in Risk Assessment Matrix tool and Salesforce Tool, Build &amp; operate Risk Review sessions to drive early engagement, strategy development &amp; respective approvals ensuring leadership alignment.</li><li>
Own the ComOps and respective risk process, including the use of tools and governance instances, ensuring development of consistent operations in ITO, adherent to our policies, processes &amp; metrics and ensuring application of the agreed actions.</li><li>
Drafting, Discuss &amp; negotiate NDA, Consortium Agreements, declaration forms etc. with potential Partners.</li><li>
Develop commercial expertise across regional Commercial &amp; Sales teams, to ensure implementation of Grid risk policies &amp; implementation of standardized best practices.</li><li>
Support of ITO teams by applying KPIs and challenging risk/opportunity assessment &amp; propose mitigation strategies (e.g., based on trend analysis, proposal post-mortems &amp; customer feedback)</li><li>
Partner with the Region Sales teams in strategy development to create winning proposals and meeting or exceeding the region&rsquo;s plan for orders, and financial KPIs.</li><li>
Support and drive change management process to improve commercial processes to reduce cycle times &amp; costs, improve service quality.</li></ul><p></p><p><b>
What you will bring:</b></p><ul><li>
Bachelor&rsquo;s degree in business, Finance, Legal, Engineering, or related area from an accredited university or college.</li><li>
Minimum 5 years of experience in Commercial Operations, Contract Management, Sales, Risk Mitigation, Tendering, Bid management and/or project management role.</li><li>
Strong oral and written communication &amp; presentation skills in English.</li><li>
Strong contractual &amp; negotiation skills</li><li>
This role requires 20% travel across MENAT region.</li></ul><p></p><p><b>
What will make you stand out:</b>
</p><ul><li>Strong oral and written communication &amp; presentation skills</li><li>
Knowledge of electrical transmission or power projects</li><li>
Strong interpersonal and leadership skills with Lean Adaptability</li><li>
Self-sufficiency &amp; Ability to influence and lead cross functional teams.</li><li>
Experience in developing complex proposals or structuring complex deals.</li><li>
In-depth knowledge of contractual terms and conditions, risk management; experience in structuring and negotiating contracts to minimize business risk.</li><li>
Ability to think strategically and be operationally rigorous.</li><li>
Familiarity with the use and function of CRMs (Customer Relationship Management) &ndash; Salesforce</li><li>
Independence in achieving commercial objectives within operating budgets and operating guidelines.</li><li>
French &amp; Arabic is advantage.</li></ul><p></p><p><b>
Benefits Available to You
</b></p><p>GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)</p><p></p><ul><li><p>
Our <b>compensation &amp; benefits</b> are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.</p></li><li><p>
A <b>healthy, balanced lifestyle</b> can mean different things to different people. We've created programs that support the way you live and work today.</p></li><li><p>
GE Vernova invests to provide opportunities to <b>grow your career</b> by providing a path for continued on-the-job <b>learning and development</b>.</p></li></ul><p></p><p><b>
Inclusion &amp; Diversity</b></p><p></p><p>
At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an <b>inclusive</b> <b>culture</b>, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div><p></p>
#LI-Remote - This is a remote position</div></div></div><p></p>

Commercial Operations Manager

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
The Commercial Operations Manager- North East Africa ensures that the sales organization receive an integrated commercial operations service and owns the full commercial /ITO process : Deal Structuring, Risk analysis &amp; mitigation, go/no-go decision making, proposal generation, deal negotiation/closing and hand-over to OTR. Furthermore the role will contribute to the overall MCT GTM strategy and sales force effectiveness initiatives to improve productivity and channel effectiveness.<br>
The role reports functionally into the Africa Commercial Director and operationally into the North East Africa General Manager<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Key responsibilities/essential functions include:</b></p><ul><li>
Oversees development of winning commercial deal strategies</li><li>
Organizes and leads deal review &amp; decision meetings to ensure that technical and commercial risks are addressed and incorporated in our offers</li><li>
Ensures adherence to relevant GE HealthCare Policies</li><li>
Highlights and communicates risks outside company standards</li><li>
Ensures that deal risks are properly assessed and mitigated (flags approved by relevant functions per DoA matrix)</li><li>
Presents overall risk profile during deal strategy discussions</li><li>
Co-develops appropriate Terms and Conditions for standard customer proposals (per types) based on risk/reward analysis</li><li>
Measures and monitors KPIs (such as market visibility, win rate, order quality) and adherence to risk review and opportunity management procedures.</li><li>
Ensures proposal throughput, yield, cost, and efficiency</li><li>
Ensures that commercial tools are updated regularly by the MCT commercial teams</li><li>
Owns orders forecasting</li><li>
Works as a key member of the LCT team in support of achieving the orders, sales, and margin targets</li></ul><p></p><p><b>
Required Qualifications:
</b></p><ul><li>Strong business acumen and experience in Sales/Services/Commercial/Financial roles</li><li>
Proven success in commercial project management execution</li><li>
Fluent in English with excellent communication skill and strong</li><li>
Exhibits the ability to interact effectively with various types of people with ability to articulate &amp; build convincing arguments internally and externally.</li><li>
Excellent financial &amp; business knowledge and understanding High work standard and quality.</li><li>
Reliable, responsive, attentive to detail.</li><li>
Ability to manage multiple priorities and deliver on tight timelines</li><li>
Action and results oriented</li><li>
Demonstrated experience prioritizing conflicting demands from multiple business clients in an extremely fast paced environment.</li><li>
Prior experience with contract drafting and negotiation and customer/client interaction and relationships</li></ul><p><b>
Inclusion and Diversity</b></p><p>
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p><p><b>
Behaviors</b></p><p>
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.</p><p><b>
Total Rewards</b></p><p>
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.</p><p>
#LI-FG1</p><p>
#LI-Hybrid</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

North East Africa-Commercial Operations Manager

Mumzworld.com

<div>
 <strong>
  Customer Service Operations (CS OPS) - Function Overview:
  <br/>
  <br/>
 </strong>
 The CS Operations function is responsible for handling all customer contacts across WhatsApp, Live Chat, Email, Phone, and Social Media. It ensures customers receive fast, accurate, and empathetic support across all touchpoints. The function also manages CS Sales, driving additional GMV through assisted shopping and conversion initiatives, and oversees Back Office operations, where complex or multi-team cases are resolved. CS Ops also owns workforce planning and real-time management, ensuring the right staffing levels to achieve SLAs and maintain operational control.
 <br/>
 <br/>
 <strong>
  Key Responsibilities: Leadership &amp; Strategy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, motivate, and develop a high-performing team of Team Leaders, Senior CSAs, and CS Advisors to deliver excellence across all channels (phone, chat, email, social).
  </li>
  <li>
   Own the end-to-end AI transformation roadmap for Customer Service, includingautomation, chatbots, predictive analytics, and agent assist tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations &amp; Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee daily operations, work closely with WFM ensuring smooth staffing, scheduling, and workforce optimization across all channels and regions.
  </li>
  <li>
   Ensure operational readiness during seasonal peaks, product launches, and promotional events(e.g., MumzNovember, Ramadan, Black Friday).
  </li>
  <li>
   Develop and maintain policies, SOPs, and escalation frameworks aligned with brand tone and service excellence. AI &amp; Innovation
  </li>
  <li>
   Lead AI-powered initiatives to improve speed, accuracy, and personalization in customer interactions.
  </li>
  <li>
   Partner with Product, Tech, and Data teams to build, test, and implement automation tools and AI models (e.g., sentiment analysis, agent assist, FAQ automation).
  </li>
  <li>
   Analyze and report the ROI of AI implementations and process enhancements to senior management.
  </li>
  <li>
   Champion data-driven decision-making and continuous improvement through experimentation and insights. Project Management
  </li>
  <li>
   Own and deliver large-scale strategic projects that impact the full customer and/or employee journey.
  </li>
  <li>
   Create clear project plans with defined milestones, KPIs, and success metrics.
  </li>
  <li>
   Collaborate cross-functionally with Marketing, Logistics, Tech, and Finance to align on dependencies and ensure flawless execution.
  </li>
  <li>
   Proactively identify risks and mitigation plans to ensure delivery on time and within scope. Analytics &amp; Insights
  </li>
  <li>
   Build dashboards and performance reports to track individual and team productivity, accuracy, and quality trends.
  </li>
  <li>
   Deliver insights on customer pain points, trends, and opportunities to leadership teams.
  </li>
  <li>
   Collaborate with CXP to translate VOC (Voice of Customer) data into actionable business improvements.
  </li>
  <li>
   Monitor reporting accuracy and ensure integrity of all performance data. People
  </li>
  <li>
   Development
  </li>
  <li>
   Recruit, train, and retain top talent, fostering a culture of learning, ownership, and continuous growth.
  </li>
  <li>
   Conduct regular coaching and 1:1s with direct reports to strengthen leadership depth and technical capability.
  </li>
  <li>
   Recognize and reward exceptional performance and ensure alignment with company culture and values.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your skills would include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7+ years of progressive experience in Customer Service, with at least 4 years in leadership, With experience in E-commerce field
  </li>
  <li>
   Proven experience managing large-scale service teams in e-commerce.
  </li>
  <li>
   Demonstrated success leading AI or automation projects (chatbots, knowledge base optimization, agent assist, QA scoring etc.).
  </li>
  <li>
   Strong analytical mindset with hands-on experience using dashboards and business intelligence tools.
  </li>
  <li>
   Excellent stakeholder management, communication, and change management skills.
  </li>
  <li>
   Proficient in CRM and omnichannel tools
  </li>
  <li>
   Bachelor&rsquo;s degree required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Role Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Obsession
  </li>
  <li>
   Data &amp; Insight-Driven Thinking
  </li>
  <li>
   Strategic &amp; Analytical Leadership
  </li>
  <li>
   Ownership &amp; Accountability
  </li>
  <li>
   AI/Automation Readiness
  </li>
  <li>
   Decision Making
  </li>
  <li>
   Innovation Mindset
  </li>
  <li>
   People Development &amp; Coaching
  </li>
 </ul>
</div>


Customer Service Operations  Manager(CS OPS)

Weatherford

<div><p><div><div><div><div><p><b>Job Overview
</b></p><p>The Area Operations Manager for Digital Solutions in North Africa plays a critical leadership role in overseeing the execution of Weatherford&rsquo;s solutions portfolio within the geographical areas. The role requires a results-oriented leader with a strong operational and commercial mindset to drive excellence and growth across all service lines and functions for the designated accounts.<br>
</p><p></p><p><b>Responsibilities:
</b></p><ul><li>Lead day-to-day execution Weatherford&rsquo;s digital technologies, including software enabled hardware, software platform, and customised deployments.
</li><li>Lead and coordinate digital operations including resource planning, crew and asset utilisation, inventory control, and job execution across all service lines.
</li><li>Monitor service quality and operational efficiency, drive improvements through structured planning, execution oversight, and post-job reviews.
</li><li>Serve as a key liaison with clients and internal teams, offering technical support and ensuring client satisfaction throughout the job life-cycle.
</li><li>Manage full Profit &amp; Loss (P&amp;L) accountability including budgeting, cost control, forecasting, capital expenditure, and financial reporting for the area.
</li><li>Lead and mentor operations teams, ensuring effective performance management, training, and succession planning.
</li><li>Maintain effective communication with all stakeholders, ensuring alignment on business goals, performance metrics, and strategic initiatives.
</li><li>Collaborate with external vendors and internal product teams.
</li><li>Support BD and sales teams with client engagement, presentations, and solution demonstration
</li>Collaborate with sales and business development to provide relevant input on commercial strategy, pricing, bid preparation, and new opportunity identification.<br>
<li>
</li></ul><p></p><p><b>Required:
</b></p><ul><li>Prior experience with real-time operations centres supporting well construction and production optimisation, involving both hardware and software, including down-hole tool operations.
</li><li>Background in reservoir or production-related software applications is considered an asset.
</li><li>In-depth understanding of IoT, EDGE, cloud computing, data analytics, and SCADA, particularly in designing digital solutions for oilfield operations.
</li><li>Strong grasp of financial management concepts such as budgeting, forecasting, and cost control.
</li><li>Demonstrated leadership skills with a focus on team growth and development.
</li><li>Excellent ability to communicate, negotiate, and engage effectively with stakeholders at various levels.
</li><li>Track record of performing successfully under pressure within complex, matrixed organisational structures.
</li><li>Strategic thinker with strong analytical abilities and a commitment to ongoing process improvement.
</li><li>Knowledgeable about operational challenges in the oil and gas sector and relevant digital transformation solutions.
</li><li>Fluent English both written and verbal
</li>Eligible to work within Egypt without a visa<br>
<li>
</li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Science, or a related technical field
</li><li>Over 7 years of relevant experience in oilfield operations or digital service delivery.
</li><li>Over 2 years of P&amp;L responsibility in a leadership or management role.
</li><li>Prior experience in job planning, field service management, and operational execution within the energy sector.
</li><li>PMP or similar certification is a plus.
</li></ul><p>#LD-MD1</p></div></div></div></div></p></div>

Area Operations Manager - Digital Solutions North Africa & Iraq

Genpact

<p></p><div><div><div>Ready to shape the future of work?<br>
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.<br>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.<br>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.<br>
Inviting applications for the role of HR operations - Assistant Manager&ndash; English-Hybrid Cairo<br>
This is an office-based role, with the possibility of transitioning to a hybrid work model after the first year.<br>
The Assistant HR Operations Manager supports the delivery of accurate, timely, and compliant payroll operations. This role oversees defined payroll processes, ensures data integrity, and contributes to continuous improvement initiatives. It acts as a key point of coordination between payroll teams, HR, and internal stakeholders, while escalating complex matters to the Payroll Manager as needed.<br>
Responsibilities<br>
<ul><li>Oversee day‑to‑day payroll processing activities for assigned employee groups or regions.</li><li>Validate payroll inputs, including attendance, variable pay, deductions, and employee master data changes.</li><li>Ensure timely execution of payroll cycles and system updates.</li><li>Review payroll outputs to confirm accuracy before final approval by the Payroll Manager.</li><li>Maintain payroll records and ensure proper documentation of transactions.</li><li>Ensure payroll activities adhere to statutory requirements, company policies, and audit standards.</li><li>Support audit preparation by providing required documentation and responding to routine queries.</li><li>Monitor compliance with local legislation and flag risks or required updates to the Payroll Manager</li><li>Maintain data accuracy within payroll systems, including SAP Payroll.</li><li>Identify system issues or enhancement opportunities and raise them for evaluation.</li><li>Prepare standard payroll reports, including earnings summaries, tax reports, and leave balances.</li><li>Support reconciliation activities related to payroll, taxes, and contributions.</li></ul>
Qualifications we seek in you!<br>
Minimum Qualifications<br>
<ul><li>Bachelor&rsquo;s degree preferably in Accounting, Business Administrations or related HR fields.</li><li>Minimum years of experience in HR / Payroll operations.</li><li>SAP Payroll experience is essential</li><li>English Proficiency (B2 Level).</li></ul></div><div>
Preferred Qualifications/ Skills<br>
<ul><li>Experience working in a multinational&rsquo;s environment.</li><li>Strong interpersonal and communication skills.</li><li>Previous engagement in process enhancement and automation.</li></ul><br>
Why join Genpact?<br>
<ul><li>Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.<br>
Let&rsquo;s build tomorrow together.<br>
<br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.<br>
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div><p></p><p><br>
JobAssistant Manager</p><p>
Primary LocationEgypt-Cairo</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingMar 3, 2026, 10:38:37 AM</p><p>
Unposting DateOngoing</p><p>
Master Skills ListOperations</p><p>
Job CategoryFull Time</p></div>

HR operations - Assistant Manager – English - Hybrid Cairo

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
 <br/>
 <br/>
 <strong>
  What&rsquo;s On Your Plate?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ownership in taking important planning and strategy decisions.
  </li>
  <li>
   Oversee budgeting, reporting, planning, and auditing.
  </li>
  <li>
   Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
  </li>
  <li>
   Examine data to identify trends and performance improvement opportunities.
  </li>
  <li>
   Reach set targets by driving the mindset towards the company&rsquo;s values and strategy.
  </li>
  <li>
   Share status updates of the operations with upper management and set action plans for improvements.
  </li>
  <li>
   Build a strong relationship with senior stakeholders.
  </li>
  <li>
   Participating in and contributing to the promotion of the company&rsquo;s culture and encouraging top performance and high morale.
  </li>
  <li>
   Provide strong and inspired leadership for the organization.
  </li>
  <li>
   Plan and review compensation actions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   English proficiency at B1 level or above
  </li>
  <li>
   Proven background in BPO and E-commerce operations
  </li>
  <li>
   Minimum 3 years of management experience in operations
  </li>
  <li>
   Experience managing large-scale and complex operations
  </li>
  <li>
   Experience handling multi-market accounts
  </li>
  <li>
   Six Sigma Green Belt certification is a plus
  </li>
 </ul>
</div>


Manager Logistics Operations - Dispatching

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
  </li>
  <li>
   Manage performance, KPIs, and SLA delivery across all regions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Onboarding Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure fast and accurate activation of new partners.
  </li>
  <li>
   Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Restaurant Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
  </li>
  <li>
   Improve NPS and activation quality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inventory Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
  </li>
  <li>
   Oversee end-of-deal collection and reduce faulty stock issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Admin Account Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
  </li>
  <li>
   Support Account Managers teams with accurate and timely backend operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standardize SOPs and centralize processes across markets.
  </li>
  <li>
   Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
  </li>
  <li>
   Ensure strong cross-functional alignment with logistics, finance, sales, and training.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in Sales Ops, Vendor Ops, or similar.
  </li>
  <li>
   Strong people management skills with experience leading large teams.
  </li>
  <li>
   Excellent analytical, problem-solving, and process improvement capabilities.
  </li>
  <li>
   Ability to manage high-volume operations in a fast-paced environment.
  </li>
 </ul>
</div>


Assistant Manager Sales Operations

Explore 1066+ Operations manager in Egypt this March. Find roles across top companies and apply now to boost your career.