project manager

operations manager

logistics manager

operation manager

operations executive

operations team leader

Legend Holding Group

<div>
 
 
 About us:
 
 
 
 Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle east and African region. With a strong focus on sustainability and innovation, the group manages a growing portfolio of companies in automotive, trading, energy, Travel and Tourism and mobility services.
 
 
 
 
 
 Rooted in Loyalty, Excellence, and Progress, we lead with innovation and technology to seamlessly connect the physical and digital worlds.
 
 
 
 
 
 Our goal is to become a leader in intelligent, data-driven solutions because Together We Grow.
 
 
 
 
 
 
 Job Overview
 
 
 
 The Operations Team Leader &ndash; Fleet &amp; Receivables is responsible for overseeing and coordinating the performance of both the Fleet and Receivable Teams to ensure operational excellence, regulatory compliance, high customer satisfaction, and optimized financial performance. This role provides leadership, direction, and support to ensure smooth functioning of end-to-end fleet operations, receivable management, and customer-facing processes, with the ultimate goal of minimizing risk, improving turnaround times, and maintaining service quality across both domains.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Fleet Oversight
 
 
 <ul>
 <li>
 Ensure on-time readiness and operational availability of newly inducted vehicles for the rental business.
 </li>
 <li>
 Oversee regulatory compliance for vehicle registration, SALIK, DARB, GPS installation, and SIRA certifications.
 </li>
 <li>
 Monitor vehicle workshop schedules, preventive maintenance, repairs, and service quality assurance.
 </li>
 <li>
 Supervise accurate record-keeping of vehicle keys, fleet inventory, and reconciliation processes.
 </li>
 <li>
 Ensure smooth de-fleeting processes for total loss or retired vehicles, including coordination with insurance and banks.
 </li>
 <li>
 Generate and review fleet performance reports (vehicle aging, idle fleet, turnaround times) and recommend improvement measures.
 </li>
 <li>
 Maintain strict compliance with RTA, Abu Dhabi Police, and other government requirements.
 </li>
 </ul>
 
 
 
 
 Receivables Oversight
 
 
 <ul>
 <li>
 Ensure timely customer invoicing, accurate billing, and zero outstanding balances on closed agreements.
 </li>
 <li>
 Supervise receivables team in collection of overdue payments, force collections, and immobilization/legal action where required.
 </li>
 <li>
 Oversee timely upload of TARS data, customer receipts, agreements, and supporting documents in SPEED and shared systems.
 </li>
 <li>
 Monitor accurate processing of rental charges, SALIK, DARB, fines, and customer deposits/refunds.
 </li>
 <li>
 Drive timely follow-up on customer extensions, replacements, collections, and complaint resolution.
 </li>
 <li>
 Escalation and resolution of disputes, credit notes, and reconciliations to improve cash flow and customer satisfaction.
 </li>
 <li>
 Track and report aging analysis, outstanding receivables, and financial risks.
 </li>
 </ul>
 
 
 
 
 Cross-Functional &amp; Leadership Responsibilities
 
 
 <ul>
 <li>
 Act as the primary link between fleet operations and receivable functions, ensuring alignment and cross-team collaboration.
 </li>
 <li>
 Monitor KPIs for both teams and provide corrective actions to meet service-level and financial targets.
 </li>
 <li>
 Provide guidance, training, and mentorship to the Fleet TL and Receivable TL, ensuring professional growth and accountability.
 </li>
 <li>
 Prepare consolidated operational reports for management, covering both fleet utilization and receivables performance.
 </li>
 <li>
 Ensure zero to minimal customer complaints through proactive monitoring, issue resolution, and service improvements.
 </li>
 <li>
 Continuously identify process inefficiencies and propose automation, system enhancements, or policy improvements.
 </li>
 </ul>
 
 
 
 
 
 Who Fits the Legend&rsquo;s Seat
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Automotive Management, Finance, Logistics, or related field.
 </li>
 <li>
 6&ndash;8 years of experience in rental operations, fleet management, or receivables/credit control, with at least 3 years in a supervisory/leadership role.
 </li>
 <li>
 Strong knowledge of end-to-end rental operations: fleet lifecycle management, receivable cycles, agreement lifecycle, invoicing, and compliance.
 </li>
 <li>
 Proven track record in leading cross-functional teams, improving turnaround times, and ensuring operational discipline.
 </li>
 <li>
 Skilled in dispute resolution, negotiation with customers and vendors, and handling escalations.
 </li>
 <li>
 Proficient in ERP/fleet management platforms (SPEED, TARS, CARDOO, YANGO) and advanced Excel/Google Sheets reporting.
 </li>
 </ul>
</div>

Operations Team Lead

We&rsquo;re currently hiring an Operations Team Leader to take charge of daily functions and drive operational excellence across our departments.Role SummaryThis leadership role plays a key part in optimizing internal workflows, elevating team performance, and ensuring compliance with company and regulatory standards.Primary Responsibilities<ul><li>Manage and coordinate day-to-day operations across multiple departments.</li><li>Assign tasks and ensure timely completion aligned with business priorities.</li><li>Evaluate team productivity and implement motivational strategies to boost performance.</li><li>Address operational roadblocks and partner with senior management to develop effective solutions.</li><li>Maintain organizational compliance with internal guidelines and external regulations.</li><li>Guide, train, and mentor team members to support skill development and engagement.</li><li>Generate reports on operational metrics and present insights to leadership.</li><li>Collaborate with other functional teams to maintain workflow alignment.</li><li>Lead initiatives aimed at process improvement and cost optimization.</li></ul>What We&rsquo;re Looking For<ul><li>Strong background in operations or team supervision, ideally within a consulting or multi-service business.</li><li>Familiarity with business functions across accounting, HR, and software/IT services.</li><li>Exceptional leadership, communication, and organizational skills.</li><li>Hands-on experience with ERP platforms is a plus.</li><li>Bachelor&rsquo;s degree in Business, Accounting, Operations Management, or a related discipline is preferred.</li><li>Preference will be given to candidates who are fluent in Arabic.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Operations Executive

This leadership role also involves overseeing how teams interact with CRM systems to manage client relationships, ensure data accuracy, and support business development efforts. The Operations Team Leader will play a key part in aligning CRM usage with company goals and client satisfaction standards.Additional Responsibilities &ndash; CRM Focused<ul><li>Oversee the effective use of the company&rsquo;s CRM system across departments (Sales, Accounts, HR, etc.).</li><li>Ensure team members consistently update CRM with accurate client and project data.</li><li>Analyze CRM data to identify trends, improve client engagement, and support strategic decisions.</li><li>Work with relevant departments to streamline CRM processes and improve usability.</li><li>Train staff on CRM best practices and monitor compliance with usage standards.</li><li>Collaborate with management to use CRM insights for cross-selling and upselling opportunities.</li><li>Coordinate with IT and software teams to address technical issues or customization needs related to the CRM platform.</li><li>Maintain data hygiene and ensure GDPR or other data protection regulations are followed within CRM operations.</li></ul>Preferred Experience (Updated)<ul><li>Hands-on experience with CRM systems</li><li>Ability to interpret CRM analytics and translate them into actionable insights.</li><li>Proven track record of improving customer data management and enhancing client experience through CRM tools.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Relationship Management - CRM

Amazon.com

<div><div>DESCRIPTION<div>
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
 
 
You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
 
 
Key job responsibilities 
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
 
Support and train employees to deliver great service and supervise them in their daily tasks
 
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
 
Work with other departments to find solutions to address common issues or support needs in areas of key performance
 
Use data analysis to identify ways to optimise safety, quality and productivity
 
 
A day in the life 
As an Operations Lead/Supervisor, you&rsquo;ll be based in one of our operational sites. You&rsquo;ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
 
 
You&rsquo;ll escalate any issues you spot to your manager, but sometimes you&rsquo;ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you&rsquo;ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.
</div></div><div>BASIC QUALIFICATIONS<ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Advanced proficiency in local language in both written and verbal communication</li><li>Relevant experience working with data analytics and using these metrics to identify problems</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li></ul></div><div>
PREFERRED QUALIFICATIONS<ul><li>Experience in Lean, Six Sigma and Kaizen techniques</li><li>Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
 <div><div>Job details</div><ul><div><div>
ARE, Dubai</div></div><div><div>
Fulfillment &amp; Operations Management</div></div></ul></div>

Operations Lead

Amazon

<div>
 
 Description
 
 
 
 Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
 
 
 You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
 
 
 Key job responsibilities
 
 
 Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
 
 
 Support and train employees to deliver great service and supervise them in their daily tasks
 
 
 Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
 
 
 Work with other departments to find solutions to address common issues or support needs in areas of key performance
 
 
 Use data analysis to identify ways to optimise safety, quality and productivity
 
 
 A day in the life
 
 
 As an Operations Lead/Supervisor, you&rsquo;ll be based in one of our operational sites. You&rsquo;ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
 
 
 You&rsquo;ll escalate any issues you spot to your manager, but sometimes you&rsquo;ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you&rsquo;ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Advanced proficiency in local language in both written and verbal communication
 </li>
 <li>
 Relevant experience working with data analytics and using these metrics to identify problems
 </li>
 <li>
 Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in Lean, Six Sigma and Kaizen techniques
 </li>
 <li>
 Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3070102
</div>

IEX Recreational Playground

Key Responsibilities:Shift Leadership &amp; Floor Management<ul><li>Conduct pre-shift (morning) and closing briefings to align team members with daily goals, updates, and SOP reminders (e.g. promotions, VIP guests, maintenance issues, hygiene checks).</li><li>Assign specific roles and responsibilities to staff, ensuring proper rotation and fair workload distribution.</li><li>Monitor floor conditions during the shift and proactively reallocate staff if traffic levels or priorities shift.</li><li>Lead by example by being actively present during peak hours and transitions.</li></ul>Staff Performance Monitoring &amp; Coaching<ul><li>Observe team members throughout the day to assess professional behavior, engagement, and task execution.</li><li>Provide on-the-spot coaching and feedback when performance issues arise (e.g. slow guest handling, weak upselling, inattentiveness).</li><li>Escalate serious concerns or disciplinary issues to the Operations Manager with clear context and documentation.</li><li>Recognize and encourage top-performing team members to boost morale and productivity.</li></ul><ul><li>Guest Interaction &amp; Issue Resolution</li><li>Act as the first point of escalation for guest complaints, feedback, or special requests.</li><li>Resolve real-time concerns efficiently and with empathy, keeping guest satisfaction at the core.</li><li>Report VIP visits or sensitive situations (e.g. guest injury, lost items) to the Operations Manager immediately.</li><li>Help the team recover service during delays, technical issues, or sudden crowding.</li></ul><ul><li>Operational, Safety &amp; Compliance Support</li><li>Support the execution of daily and weekly stock checks in your assigned zone (e.g. caf&eacute; stock, gallery props, merchandise).</li><li>Ensure your zone adheres to all safety and cleanliness standards (e.g. hazard signage, team hygiene, clear pathways).</li><li>Enforce compliance with UAE food safety, hygiene, and municipality regulations (e.g. staff hygiene checks, food storage procedures, temperature logs, waste segregation).</li><li>Conduct checklist reviews with the team (opening, closing, safety, hygiene) to ensure standards are consistently met.</li><li>Participate in regular safety drills, equipment checks, and operational readiness routines.</li><li>Maintain proper documentation, including hygiene records, cleaning checklists, and compliance logs, ready for audit.</li><li>Keep logs or handover notes updated for the next shift or department handover.</li></ul><ul><li>Scheduling &amp; Compliance</li><li>Support staff scheduling in line with UAE labor guidelines (e.g. maximum working hours, mandatory breaks, weekly days off).</li><li>Align roster planning with operational needs, peak hours, and forecasted visitor traffic.</li><li>Ensure adequate coverage across all functions without overburdening team members.</li><li>Assist the Assistant Operations Manager in monitoring attendance, punctuality, and leave requests.</li></ul><ul><li>Incident Reporting &amp; Escalation</li><li>Document all incidents (e.g. guest injury, staff accidents, technical failures, safety violations) using the standard reporting system.</li><li>Ensure reports are complete, accurate, and submitted promptly.</li><li>Trigger automated escalation of incident reports to the designated manager(s) and senior management via the communication system.</li><li>Follow up on pending incidents and corrective actions, ensuring accountability and timely resolution.</li></ul><ul><li>Operational Performance Contribution</li><li>Provide shift-level data, observations, and reports to assist with monthly operational performance reviews.</li><li>Highlight recurring issues, staff performance trends, and guest feedback to support management in analysis.</li><li>Recommend improvements to processes, staffing, or training based on recurring shift challenges.</li><li>Ensure all checklists, logs, and compliance documents are properly filed for inclusion in monthly audits and operational analysis.</li></ul>Job Type: Full-time

Operations Team Lead -Entertainment

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Ring every doorbell, everyday.
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 <ul>
 <li>
 Managing the assigned Dark Stores (1-2 DS) effectively across fulfillment and logistics functions.
 </li>
 <li>
 Ensure that Consumables (Packaging Material) consumption is optimized among warehouses and wastage is reduced.
 </li>
 <li>
 Ensure that all warehouses have basic safety stocks to avoid disruptions in order processing.
 </li>
 <li>
 Ensure that all teams are using the packaging tools properly and driving the processes on the ground.
 </li>
 <li>
 Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Management Tools.
 </li>
 <li>
 Determine, track and Drive the most important Cost KPIs to achieve the company&rsquo;s objective of performance and cost.
 </li>
 <li>
 Understanding the ERP functions and reports to maximize output and efficiency.
 </li>
 <li>
 Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices.
 </li>
 <li>
 Planning and assigning daily work.
 </li>
 <li>
 Addressing performance issues and improving productivity on the floor.
 </li>
 <li>
 Communicate and collaborate with other team members.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in E-commerce in a related field.
 </li>
 <li>
 Ability to write, speak and present effectively and persuasively.
 </li>
 <li>
 Excellent Microsoft skills (V-lookup, Pivot Table, Advanced formulas, etc.)
 </li>
 <li>
 Creative and analytical problem solver with a strong desire to constantly grow and evolve.
 </li>
 <li>
 Capable of delivering results in a fast-paced, multi-tasked, high-energy environment.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Team Leader, Operations

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Operations Team Lead -Entertainment

Team Leader, Operations