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human resources coordinator

ord hr specialist

Swissport

<div>Overview:<div></div><div><br>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div><b><br>
Job Summary</b></div><div>
The HR Specialist will support the Manager / Generalist, HR Business Partner in all HR functions in alignment with business objectives at the station level. This role will assist in the administrative/ coordination aspect of day-to-day activities associated with employee/ labor relations, performance management, staffing, turnover and retention, terminations, employee records, legal compliance, compensation, recognition and benefits administration. This role will support HR professionals by role modeling and demonstrating the company&rsquo;s core values of people, professionalism and partnership as a way we conduct business and ourselves.</div><div></div><div><br>
The expected pay rate is $24.00/hr.</div><div></div><div><br>
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div><div></div><div><b><br>
Your activities</b></div><ul><li>
Manage and respond to daily HR emails promptly and professionally</li><li>
Greet and assist employee walk-ins with a positive and helpful attitude</li><li>
Oversee timely and accurate completion of the I-9 submission process</li><li>
Enter and process HRIS form data, including changes in position, rate, status, and more</li><li>
Facilitate the badging, fingerprinting, and customs process for new hires</li><li>
Maintain employee uniforms (order, administer, sort and sustain)</li><li>
Support general HR administrative functions as needed</li><li>
Other responsibilities as assigned</li></ul><div><b>
Your profile</b></div><div><ul><li><div>
Minimum of 1 year of relevant HR experience, aviation experience a bonus!</div></li><li>
Experience with HRIS systems and onboarding processes preferred</li><li>
Proven ability to stay organized and prioritize tasks in a dynamic work environment</li><li>
Excellent attention to detail, especially in compliance-related tasks</li><li>
Strong interpersonal skills and a professional attitude when interacting with employees and new hires</li><li>
Ability to handle sensitive information with confidentiality and discretion</li><li>
High School or equivalent diploma</li><li><div>
Proficiency in spoken and written English</div></li></ul></div><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status</div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.</div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div><div></div>

ORD HR Specialist

Grant Thornton

<div><p>Grant Thornton is seeking an Associate - Leave of Absence Oracle HCM (HRIS) Specialist to join the team. Approved office locations can be found below.<br>
</p><p></p><p>We are seeking a detail-oriented and globally experienced Associate Leave of Absence Oracle HCM Specialist to join our internal People &amp; Culture/HRIS Technology team. This in-house role will focus on supporting and optimizing leave management processes across multiple jurisdictions using Oracle HCM. As a member of our People &amp; Culture function, you will work closely with the People Operations/Leaves Team, Payroll, Benefits, and regional HR teams to ensure our absence configurations are accurate, compliant, and aligned with firmwide policies. This is not a consulting role&mdash;your contributions will directly impact the employee experience and operational efficiency across the organization. Without this specialized role, the organization risks delays, compliance issues, and inefficiencies that could impact employee experience and operational continuity.<br>
</p><p></p><p><b>Key Responsibilities
</b></p><ul><li>Configure and maintain Oracle HCM Absence Management module for global leave types (e.g., FTO, Sick, Bereavement, Jury Duty, Parental Leave) plans tailored to each jurisdiction.
</li><li>Ensuring legal compliance by aligning Oracle configurations with country-specific absence rules, eligibility criteria, and approval workflows.
</li><li>Support global absence data integrations with downstream systems such as Dayshape, Snowflake, and reporting platforms.
</li><li>Monitor and troubleshoot absence transactions, ensuring timely resolution of errors and data mismatches.
</li><li>Collaborate with IT and Enterprise Architecture teams to support system upgrades, quarterly releases, and new feature enablement.
</li><li>Assist in testing and validation of absence configurations during UAT, SIT, and production deployments.
</li><li>Maintain documentation of configuration decisions, process flows, and system dependencies.
</li><li>Provide Tier 2 support for absence-related inquiries and escalate complex issues as needed.
</li><li>Participate in global HRIS projects including M&amp;A onboarding, system harmonization, and policy alignment.
</li><li>Ensure compliance with data privacy, audit, and governance standards across all jurisdictions.
</li><li><p>Other duties as assigned.
</p></li></ul><p></p><p><b>Qualifications
</b></p><ul><li>2+ years of experience in Oracle HCM Absence Management module.
</li><li>Experience supporting leave of absence processes across multiple countries or regions.
</li><li>Familiarity with global HR policies, compliance requirements, and localization practices.
</li><li>Strong understanding of Oracle HCM data structures, workflows, and integrations.
</li><li>Experience with Snowflake, Dayshape, or other workforce planning tools is a plus.
</li><li>Excellent problem-solving and communication skills.
</li><li>Ability to work independently and collaboratively in a fast-paced environment.
</li><li><p>Highly developed skills with the Microsoft Office suite of products and aptitude for learning new technologies.
</p></li><li><p>A go-getter attitude with ability to balance multiple priorities through strong project management.
</p></li><li><p>Creativity and strong critical thinking skills including using analytics to identify problems and propose solutions
</p></li>Bachelor&rsquo;s degree in Human Resources, Information Systems, or related field preferred.<br>
<li>
</li></ul><p></p><p><b>Preferred Skills
</b></p><ul><li>Experience with Oracle Dynamic Skills, OTBI reporting, or PowerPlatform integrations.
</li><li>Knowledge of HR Helpdesk systems and ticketing workflows.
</li>Exposure to M&amp;A integration projects and global HRIS transformation initiatives.<br>
<li>
</li></ul><p></p><div>The base salary range for this position in the firm&rsquo;s Chicago, IL, Downers Grove, IL, Denver, CO, Reno, NV, Cleveland, OH and Baltimore, MD offices only is between $68,000 and $102,000 per year.</div></div>

Leave of Absence Oracle HCM (HRIS) Specialist (Associate)

Exelon

<div>Who We Are: We're powering a cleaner, brighter future.<br>
<br>
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.<br>
<br>
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power &amp; Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).<br>
<br>
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.<br>
<br>
Are you in? Primary Purpose:
<p>
Partnering with all levels of leadership within the business unit, aligns HR strategy with business goals, direction and vision. Provide proactive professional HR guidance and support to internal clients with goal of adding value to the overall business as well as impacting the Exelon enterprise in attainment of strategy. Working under general direction, supports assigned client group and implements HR Strategy, in partnership with HR leadership, to support business unit goals and objectives. Supports the change management process across the HR organization as well as directly with respective client groups.</p><p></p><p><b><i><br>
This position is based in the Chicago area to provide support for local union-related HR activities.</i></b></p><br>
<p></p>
Primary Duties:
<ul><li>Champion employee engagement and workforce effectiveness planning and initiative implementation in partnership with the business and HR specialty areas, such as talent acquisition and diversity and inclusion, etc. Work closey with client group to assess talent and development needs. (20%)</li><li>
Provide HR expertise in the areas of policy and procedure as well as employee relations, Labor relations, coaching and feedback. Attend and lead grievance meetings and other day-to-day activities. (20%)</li><li>
Lead and manage full cycle investigations with supporting groups as necessary. (20%)</li><li>
Lead strategic, operational, and tactical management initiatives, drive innovation and project plans for the client. (15%)</li><li>
Actively participate in Special projects as assigned. (15%)</li><li>
Ability to use research methods for data collection and analysis for transactional support. (5%)</li><li>
Provide coaching to HRBP, including training and mentorship as necessary. (5%)</li></ul>
Job Scope:
<ul><li>Interacts with business leadership and the broader HR community.</li><li>
Requires an extensive working knowledge of company policies and the procedures and interdependencies (and the Collective Bargaining Agreement, where applicable).</li><li>
Exercises independent judgment and discretion within established policies. Works closely with leadership at all levels.</li><li>
The role will support Transmission, various client groups with Corporate Utilities, and special projects</li></ul>
Minimum Qualifications:
<ul><li>Bachelor of Science degree in Human Resources or related field</li><li>
4-7 years of strong HR operations experience or HR specialist area in a matrix organization.</li><li>
Ability to provide verbal and written communications clearly, succinctly and persuasively.</li><li>
Knowledge of federal, state, and local employment laws and regulations, including knowledge of EEO, ADA and FMLA.</li><li>
Ability to understand problems in the context of the bigger picture and influential relationships as well as the overall industry and marketplace in which Exelon operates.</li><li>
Strong drive for results to lead and facilitate efforts to ensure human resources alignment with the business unit.</li><li>
Proven skills in coaching and performance management,</li><li>
Demonstrated ability to deal directly with client leads to build consensus, establish trust, communicate effectively and foster culture change.</li><li>
Ability to use research methods effectively including data collection and analysis</li><li>
In lieu of degree, 6-9 years of relevant experience.</li></ul>
Preferred Qualifications:
<ul><li>Proven experience in labor relations and grievance management, with a strong understanding of collective bargaining agreements. Specifically experience working with Local 15.</li><li>
Advanced degree, MBA or Masters Degree in related HR field</li><li>
PHR or SPHR</li></ul>
Benefits: <b>Benefits</b><br>
<ul><li>
Annual salary will vary based on a candidate&rsquo;s skills, qualifications, experience, and other factors: $85,600.00/Yr. &ndash; $117,700.00/Yr.
</li><li>Annual Bonus for eligible positions: 15%
</li><li>401(k) match and annual company contribution</li><li>
Medical, dental and vision insurance</li><li>
Life and disability insurance</li><li>
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
</li><li>Employee Assistance Program and resources for mental and emotional support</li><li>
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement</li><li>
Referral bonus program</li><li>
And much more</li></ul><br>
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.</div>

Sr HR Business Partner - Corporate HR

Stanley Consultants

<div><div>Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.</div><div>
</div><div>
With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.</div><div>
</div><div>
Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!</div><div></div><div><br>
Job Title - Transportation Engineer</div><div>
Location - Chicago, IL</div><div>
Job Type &ndash; Hybrid</div><div>
Requisition ID - 11115</div><div></div><div><br>
Are you motivated, energetic and connected with clients, contractors and subconsultants in the A/E/C industry? Is your passion for leading transportation projects contagious? Do you enjoy executing winning strategies for pursuits? Is work/life balance important to you? If this describes you, we are looking for a talented and ambitious Transportation Engineer in our Chicago, IL office. You will provide engineering expertise on highway projects including roadway studies and design, drainage and utility systems, preliminary and final design, preparation of construction documents, cost estimates, project scheduling, and large, complex highway corridors.</div>
<h3 class="jobSectionHeader"><b>What You Will Be Doing:</b></h3><ul><li>
Perform plan development activities for a comprehensive range of transportation design projects such as horizontal and vertical geometry, cross sections, earthwork modeling, 3D roadway modeling, quantities calculations, construction specifications, and utility coordination.</li><li>
Prepare and modify reports, specifications, plans, construction schedules, cost estimates, environmental studies, and designs for projects.</li><li>
Evaluate need for design changes and makes appropriate recommendations.</li><li>
Adhere to company standards for quality assurance and quality control as defined in the quality manual.</li><li>
Submit documents to federal, state, and local agencies for code compliance review and obtain permits when required.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications:</b></h3><ul><li>
Bachelor of Science degree in Civil Engineering.</li><li>
A minimum of 4 years of relevant experience.</li><li>
Illinois Professional Engineer (PE) license.</li><li>
Experience with Illinois Department of Transportation and Illinois Tollway design requirements, policies, and procedures.</li><li>
Must be self-motivated and able to work both independently and as part of project team to complete tasks.</li><li>
Working knowledge of roadway design software used to prepare engineering and design documents including Open Roads Designer (ORD).</li><li>
Knowledge of virtual collaboration tools such as ProjectWise, Bluebeam, and Microsoft Teams.</li><li>
Experienced in and fully capable of using the Microsoft software suite including Word, Excel, and Power Point.</li><li>
Proven communication, collaboration, and teamwork skills.</li></ul><div><i>
(Salary range for CO location)</i></div><div><i>
Stanley Consultants is committed to maintaining transparency in our hiring process, including providing information about compensation. The starting salary for the successful candidate in this position is competitive and will be determined by the selected candidate's qualifications and experience, geographic location, internal equity, company policy and practices. In compliance with pay transparency laws, pay ranges are disclosed for positions and locations where required.</i></div><div>
This position offers exciting challenges and opportunities supporting all activities related to project scope, schedule, cost, quality, communications, and resources; mentoring younger members, and participating in professional organizations and technical committees.</div><div></div><div><b><br>
Stanley&rsquo;s Approach to Flexibility</b></div><div>
While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off!</div><div></div><div><b><br>
What we offer:</b></div><div>
Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.</div><div>
Work-Life Balance. We realize there&rsquo;s more to life than just work.</div><div>
Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.</div><div>
Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.</div><div>
Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.</div><div>
Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.</div><div>
Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.
</div><div>Click Here: A Great Place To Work</div><div><b><i>
</i></b></div><div><b>
Learn more about Stanley Consultants in this short video: </b>Working at Stanley Consultants</div><div></div><div><br>
Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.</div><div></div><div><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</div><div></div><div><br>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Transportation Engineer

InspireMD

<div><p><b>Field Clinical Specialist - (Chicagoland Area)</b><br>
<b>Remote/Field role</b><br>
<br>
InspireMD is a dynamic growing company focused on developing and commercializing innovative Class III PMA and Class II medical devices. We are seeking a Field Clinical Specialist (FCS) to join our team. In this role, you will be responsible for providing world class training, case planning and support to customers using or interested in using InspireMD products. Reporting to a Regional Sales Director, the FCS will work with Territory Managers (TMs), fellow FCSs and other functions (Training/Commercial Development, Clinical Affairs, etc.) to support customers in both the clinical and commercial settings to support the overall success of InspireMD&rsquo;s launches of CGuard Prime and SwitchGuard.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
A Field Clinical Specialist is responsible for providing world class training, case planning and support to customers using or interested in using InspireMD products.</li><li>
Support and influence all customer types- (Interventional, Vascular, and Neuro Interventional, supporting both CAS and TCAR procedures to optimize patient outcomes, to include the creation of case plans.</li><li>
Collaborate with RSD and TMs to target and maximize CAS, TCAR and neuro (to include tandem lesion) opportunities, as product approvals and launches allow.</li><li>
Collaborate with commercial development to enhance professional education (physician/customer) programs as requested.</li><li>
Collaborate with Clinical Affairs to provide outstanding case support for clinical trials, as requested.</li><li>
Leverage and build customer relationships to support commercialization/product launch, professional education, and field training efforts.</li><li>
Inspection Support: Support FDA inspections and audits, ensuring that all regulatory and complaint handling documentation is in order and facilitating smooth interactions with regulatory authorities.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Minimum of five (5) years of experience in the medical device industry or clinical/patient care, including prior experience with Interventional Cardiology/Radiology/Neurology and/or Vascular Surgery.</li><li>
Prior experience with innovative medical products; Endovascular experience.</li><li>
Educational degree or certification in a business, life sciences or a healthcare discipline.</li></ul></div>

Field Clinical Specialist

M2S Group

<p></p><div><p>Amundsen Davis, LLC is seeking a <b>Digital Marketing Specialist</b> to join our business development and marketing team. The Digital Marketing Specialist will create and implement communication strategies that reflect the firm&rsquo;s brand and positioning, shape and disseminate high-impact messaging in support of key business goals.</p>
<p>
The Digital Marketing Specialist is responsible for attracting and engaging leads through strategic content and digital marketing initiatives. This role focuses on creating and managing campaigns that drive organic traffic, nurture prospects, cross-sell to existing clients, and support overall business growth. This candidate must have a proficient understanding of driving leads via webcasts, Zoom webinar software, HubSpot workflows, video and podcast production, social media management, and data analytics. The candidate mustbe a self-starterwho is flexible,dedicated, client-service oriented,resourceful, high-energy and collaborative who is able to work in a fast-paced, high-volume environment. The ability to communicate effectively and persuasively, both written and verbal, is essential. This role requires significant hands on work and will be responsible for contributing to a broad range of practice-specific business development and marketing activities.</p>
<p><b>
KEY RESPONSIBILITIES:</b></p>
<ul>
<li>Develop and manage digital content for use in external campaigns</li>
<li>Develop and execute marketing campaigns to attract new leads and nurture existing connections</li>
<li>Work closely with the Content Specialist and Content Coordinator to create, optimize content across blogs, emails, social media, and other digital channels</li>
<li>Produce and edit video content and podcasts to support marketing campaigns and thought leadership initiatives</li>
<li>Plan, manage, and optimize paid advertising campaigns across platforms such as Google Ads, LinkedIn, and social media channels</li>
<li>Manage website and landing pages to improve SEO, engagement, and conversion rates</li>
<li>Track and analyze marketing performance metrics to measure ROI and inform strategy</li>
<li>Manage marketing automation platform (HubSpot) to segment audiences, track leads, and optimize workflows to support cross-selling and new client development, working in tangent with the Business Development Specialist</li>
<li>Stay current on inbound marketing best practices, trends, and technologies</li>
<li>Graphic design</li>
</ul>
<p><b>PERFORMANCE TRAITS:</b></p>
<ul>
<li>Ability to brainstorm ideas to improve digital presence and promote new ideas without waiting for direction</li>
<li>Exercises solid strategic thinking and problem-solving skills</li>
<li>Ability to work under pressure, meet deadlines, and prioritize brand consistency</li>
<li>Excellent technological skills for use in a marketing and business development environment</li>
<li>Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the firm and outside vendors</li>
<li>Ability to work in a diverse team environment and effectively support the demanding needs of the Firm</li>
<li>Strong customer service skills, able to anticipate needs, exercise independent judgment, and use critical thinking</li>
<li>Strong attention to detail, organizational skills and the ability to handle multiple projects</li>
<li>Maintains confidentiality and exercises discretion</li>
</ul>
<p><b>QUALIFICATIONS &amp; PRIOR EXPERIENCE:</b></p>
<ul>
<li>5-7 years of experience</li>
<li>Bachelor&rsquo;s degree required</li>
<li>Familiarity with artificial intelligence (AI) tools and the ability to craft effective prompts to enhance content creation and workflow efficiency</li>
<li>Experience producing videos or podcasts for a professional services firm, required</li>
<li>High level of proficiency using HubSpot for inbound marketing</li>
<li>High level of proficiency using Microsoft Office (Outlook, Word, Excel, and PowerPoint)</li>
<li>High level of proficiency using Adobe Creative Suite including Premiere Pro</li>
</ul>
<p><b>WHAT WE OFFER</b></p>
<ul>
<li>Salary range $65,000 - $85,000 a year</li>
<li>Hybrid work schedule</li>
<li>Benefits, following 30 days of employment</li>
<li>Professional growth</li>
<li>Supportive, team-focused environment</li>
</ul>
<p>As an Equal Opportunity Employer, we support and encourage workforce diversity and do not discriminate based on race, color, religion, gender, national origin, sexual orientation, gender identity or expression, ancestry, citizenship, creed, marital status, veteran status, age, family caregiving responsibilities, genetic profile or predisposition, pregnancy, or disability in any aspect of employment.</p><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Digital Marketing Specialist

HUB International

<div><p><b>ABOUT US</b></p><p>
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.</p><p></p><p>
HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in more than 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.</p><p></p><p>
The <b>Lead, HR Support Services</b> plays a pivotal role in overseeing day-to-day delivery of Tier 1 and Tier 2 HR support within a high-volume, multi-jurisdictional environment. Reporting to the Manager, HR Support Services, this role provides direct leadership and support to HR Coordinators, ensuring service levels are met, and acts as a subject matter expert and escalation point for complex employee and HR Partner inquiries.</p><p>
The Lead collaborates closely with internal HR teams, including HR Business Partners and Centers of Expertise (COEs), to maintain high standards in HR service delivery and continuous improvement.</p><div></div><p><b>
Key Responsibilities</b></p><p><b>
Team Leadership</b></p><ul><li><p>
Provide guidance, coaching, and day-to-day oversight to HR Support team members handling onboarding, offboarding, employee inquiries, data entry, and HRIS transactions.</p></li><li><p>
Set performance goals, conduct regular check-ins, and support career development</p></li><li><p>
Foster a culture of service excellence, collaboration, and continuous improvement</p></li></ul><p></p><p><b>
HR Service Delivery &amp; Daily Operations</b></p><ul><li><p>
Serve as a go-to resource for complex cases and escalations from the HR Support Services team.</p></li><li><p>
Monitor and manage HR support case queues, ensuring appropriate triage, response, and resolution within defined SLAs.</p></li><li><p>
Ensure accurate resolution of team member and assigned cases, and that team members adhere to standard operating procedures (SOPs), compliance requirements, and data integrity standards.</p></li><li><p>
In partnership with HR Business Partners and leveraging the Support Service s team, manages M&amp;A related activities across the super region-including DDA-1 coordination and completion, PTO and employee mapping, and onboarding support-to ensure a seamless integration and employee experience as well as alignment with HR strategy.</p></li></ul><p><b>
Process &amp; Service Excellence</b></p><ul><li><p>
Partner with the Manager to identify opportunities for process improvement, automation, and knowledge base enhancements.</p></li><li><p>
Assist in documenting workflows and SOPs, contributing to continuous knowledge management.</p></li><li><p>
Analyze service metrics and provide insights to improve employee experience and operational efficiency.</p></li></ul><p><b>
System &amp; Compliance Support</b></p><ul><li><p>
Support the administration of HR systems (e.g., Workday, ServiceNow), including data validation, reporting, and system navigation support.</p></li><li><p>
Ensure compliance with applicable labor laws and organizational policies across various jurisdictions.</p></li><li><p>
Assist in audits, data reviews, and special projects as needed.</p></li></ul><p><b>
Collaboration &amp; Communication</b></p><ul><li><p>
Act as a liaison between frontline HR support and other HR teams (e.g., HR Business Partners, Payroll, Talent Acquisition).</p></li><li><p>
Support change initiatives, system upgrades, and communication rollouts to frontline HR staff.</p></li><li><p>
Contribute to a positive, high-performing, inclusive team culture.</p></li></ul><div></div><p><b>
Qualifications</b></p><p><b>
Education &amp; Experience:</b></p><ul><li><p>
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience).</p></li><li><p>
4+ years of experience in HR operations or shared services, with at least 1&ndash;2 years in a senior or lead-level capacity.</p></li><li><p>
Experience working in a large, complex, and decentralized organization preferred.</p></li><li><p>
Familiarity with U.S. and Canadian employment standards and HR practices.</p></li></ul><p></p><p><b>
Skills &amp; Competencies:</b></p><ul><li><p>
Service-oriented mindset with a focus on employee experience</p></li><li><p>
Ability to design and optimize HR workflows</p></li><li><p>
Strong knowledge of core HR processes, including employee lifecycle transactions, data management, and case management.</p></li><li><p>
Working knowledge of HR systems such as Workday, Dayforce (Ceridian), ServiceNow, or similar platforms.</p></li><li><p>
Strong analytical skills and attention to detail, with the ability to troubleshoot and resolve issues independently.</p></li><li><p>
Excellent interpersonal and communication skills; able to work collaboratively across teams and build trust quickly.</p></li><li><p>
Proactive, organized, and able to manage multiple priorities in a fast-paced environment.</p></li><li><p>
Committed to delivering a high standard of service, confidentiality, and ethical practice.</p></li><li><p>
Ability to lead teams through organization change and resilience and clarity, while adapting quickly to shifting priorities, evolving business needs and new technologies.</p></li></ul><p></p><p><b>
JOIN OUR TEAM</b></p><p>
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.</p><p></p><p><i>
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $85,000- $95,000 and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.</i></p><p></p>
Department Human Resources<p></p>
Required Experience: 2-5 years of relevant experience<p></p>
Required Travel: No Travel Required<p></p>
Required Education: Bachelor's degree (4-year degree)<p></p><p>
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.</p><p></p><p>
E-Verify Program</p><p></p><p>
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</p></div>

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