logistics specialist

procurement specialist

customer support specialist Jobs in Istanbul

customer support specialist

group sales manager

reservation manager

order management specialist

Future Electronics

Looking for a challenging new role and career development as a:CUSTOMER SERVICE REPRESENTATIVE-TEMPORARYIf the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a temporary Customer Service Representative in Istanbul, Turkey.We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.Working days are Monday to FridayJob Outline:The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.What the role involves:<ul><li>Order management to include but not limited to:</li></ul>- Order entry and changes; Ensure part creates are actioned- Expedites and follow through to completion liaising with MSR team- Ensure value added services have been actioned, with DC or Future Plus.- Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock- Obtain Proof of Deliveries where requested- Manage returns from customers and ensure credits are raised efficiently<ul><li>Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly</li><li>Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.</li><li>Maintain communication between operational departments i.e. Marketing and Sales etc.</li><li>Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently</li><li>Accept all incoming calls and respond with relevant action as required.</li><li>Follow up with NCNR paperwork with Strategic Account Managers.</li><li>Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals</li><li>Ensures up to date with the latest system changes and all associated business-related changes affecting the organisation</li><li>As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.</li><li>Additional projects or duties as management at times may require</li></ul>Do you have:<ul><li>Ideally educated to senior schooling</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English, fluent French is an advantage, basic Hebrew is an advantage</li><li>Highly organised and accurate, able to work under pressure and maintain extensive attention to detail</li><li>Computer literacy, particularly in excel is an advantage</li><li>Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite</li></ul>To Apply send your CV to nik.rodway@futureelectronics.comHeadquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.The company&rsquo;s success is largely built upon its commitment to maintain close business partnerships with suppliers and customers, coupled with the strength of its commercial and technical competencies through all stages of the design-production cycle.Future Electronics is globally integrated, supported by one IT infrastructure which provides real time inventory availability and access, while enabling full integration of operations, sales and marketing worldwide.Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world.Offering the industry&rsquo;s highest level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company&rsquo;s mission is always to Delight the Customer&reg;.On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term, sustainable value to all relevant stakeholders including customers, suppliers, employees, and shareholders through the combination of two highly complementary organizations. The two organizations will continue to operate independently pending regulatory approvals.Equality, Diversity, and InclusionWe are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.Job Types: Full-time, PermanentExperience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li><li>English (Required)</li></ul>Location:<ul><li>&#305;stanbul (Required)</li></ul>

Customer Service Representative

Etiya

<div>
 
 We are a community of innovators, dreamers, and doers. We welcome likeminded teamplayers to #ExceedEveryday with us!
 
 
 
 
 
 
 WHO ARE WE?
 
 
 
 
 
 
 We are a global software company with more than 1600 employees in 3 continents, providing AI-driven digital transformation with our award-winning product portfolio.
 
 
 We have offices and customers in Turkiye, Canada, Ukraine, Netherlands, USA, Singapore and UAE and have been recognized and awarded by independent organizations worldwide.
 
 
 Etiya has been awarded with the "Great Place to Work Certificate" for three years in a row. And also Etiya has been listed in the "T&uuml;rkiye&rsquo;s Best Workplaces&rdquo;, "Best Workplaces in Information Technology", "Best Workplaces for Women", &ldquo;Best Workplaces for Millennials&rdquo; and "Innovation by All" by Great Place to Work Turkey.
 
 
 
 
 
 
 WHY ETIYA?
 
 
 
 
 
 
 
 Continuous Improvement
 
 
 
 
 
 
 We contribute to the continuous improvement of our people through extensive technical, leadership and soft skill training. We offer a dynamic work environment with a unique opportunity to work across diverse international projects as an organization rapidly growing in 3 continents.
 
 
 
 
 
 
 Innovative Approach
 
 
 
 
 
 
 We offer an innovative work environment by continuous investment in research and development.
 
 
 
 
 
 
 Friendly Atmosphere
 
 
 
 
 
 
 We offer a flat, open, fun and warm work environment for our employees balancing our commitment to customer success with our focus on personal development, interests and passions.
 
 
 
 
 
 
 
 
 
 QUALIFICATIONS WE ARE LOOKING FOR
 
 
 
 
 
 &bull; BS or MS in related technical field
 
 
 &bull; Minimum 4 years of Business Analyst, Technical Analyst, Solution Architect or Software Development experience in a front-end application,
 
 
 &bull; Experienced and knowledgeable in Business Analysis processes (3+ years),
 
 
 &bull; Monitoring, analyzing the requirements of the customers and translating them to the technical team with the corresponding documentation.
 
 
 &bull; Testing software applications as well as documentation using corporate standards (WIKI and JIRA)
 
 
 &bull; Conducting analysis workshops with the customer
 
 
 &bull; Designing &amp; building efficient system
 
 
 &bull; Acting as a technical bridge between external and internal parties
 
 
 &bull; Gathering requirements and feedback from customer to build or to improve the system
 
 
 &bull; Documenting outputs of analysis and design phases and supporting test outputs
 
 
 &bull; Contributing and supporting through all SDLC phases
 
 
 &bull; UML Diagrams, Activity &amp; sequence diagrams will be used
 
 
 &bull; SOAPUI and Postman will be used for service test.
 
 
 &bull; Webservice experience (it is a plus)
 
 
 &bull; Excellent written and verbal communication skills of English in order to communicate with both external and internal foreign project stakeholders
 
 
 &bull; A team player with strong verbal and written communication skills.
 
 
 &bull; Strong and analytical to produce effective, systematic and innovative solutions focused on customer satisfaction,
 
 
 &bull; A team player with strong verbal and written communication skills,
 
 
 &bull; Easily adaptable to changing conditions and demands,
 
 
 &bull; Willing and eager to learn new technologies and processes
 
 
 &bull; Helpful, humble and self-motivated when necessary.
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 They will be part of the Integration &amp; Order Management project.
 
 
 
 
 
 
 INTERESTED?
 
 
 
 
 
 
 If you are interested in working with us, we are waiting for your application! For information about recruitment processes and what awaits you at Etiya, you can review our candidate experience guide from the link. [https://www.etiya.com/file/3a2b9678-cdcf-4b17-bc46-616fa1fe8dd7/Etiya_Aday_Rehberi_TR.pdf]
 
 
 
 
 
 Applications will be reviewed and will be kept strictly confidential.
 
 
 You can find information about the processing of your personal data within the scope of privacy regulations such as PDPL and GDPR from the privacy policies on our website https://www.etiya.com/privacy
 
 
 
</div>

Senior Specialist, Technical Analysis

Şişecam

<div>
 
 
 Sisecam was founded in 1935
 
 
 to establish Turkey&rsquo;s glass industry in line with the vision of
 
 
 Mustafa Kemal Atat&uuml;rk, a great leader respected worldwide. Today, Sisecam is a major global player in the fields of glass and chemicals
 
 
 . Sisecam is the only global company
 
 
 operating in all core areas of glass production &ndash;
 
 
 including flat glass, glassware, glass packaging, and glass fiber. Currently, Sisecam ranks among the world&rsquo;s top two manufacturers of glassware and the top five producers of glass packaging and flat glass.
 
 
 Sisecam
 
 
 is one of the three largest soda ash producers in the world
 
 
 and
 
 
 the world leader in chromium chemicals.
 
 
 
 
 
 
 
 Sisecam plays a leading role in the flat glass
 
 
 , glasswa
 
 re
 
 , glass packagi
 
 ng
 
 , chemicals, automotive, glass fiber, mining, ener
 
 g
 
 
 
 y a
 
 
 nd recycli
 
 n
 
 
 
 g business lines. Sisecam operates production facilities in Germany, Italy, Bulgaria, Romania, Slovakia, Hungary, Bosnia-Herzegovina, Russia Federation, Georgia, Ukraine, Egypt, India, and the USA in addition to Turkey.
 
 
 
 
 
 
 
 Sisecam who takes firm steps towards its goal of becoming one of the world's top 3 manufacturers in its main fields of activi
 
 
 ty, with its competent human resources and smart technologies, and uninterruptedly continues to transform its digital infrastructure and culture by considering the future necessities. Sisecam who
 
 
 has 90 years of experience, more than 24 thousand employees, production activities i
 
 
 n 14 countries on four continents, and a sales network of more t
 
 
 han 150 count
 
 
 ries, continues its growth journey in line with i
 
 
 ts "Global Excell
 
 
 ence" strategy and w
 
 
 ith an inclusive approach that supports the development of company's entire ecosystem. Sisecam takes responsibility
 
 
 for protecting the planet, empowering society and transforming life with its CareForNext stra
 
 t
 
 
 
 egy, which is compliant with and centered around the United Nations Sustainable Development Goals. Sisecam uses all its experience and competencies to promote sustainable development in every aspec
 
 t.
 
 
 
 
 
 We are looking for
 
 a Customer Relations and Order Management Responsi
 
 ble (Fixed-Term) to take part in Sisecam Headquarters &ndash; Global Accounts (Soda, Chromium &amp; Oxyvit) Customer Relations and Order Management Department located in Tuzla, Istanbul, T&uuml;rkiye. The ideal candidate would have the following qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Economics, Chemical Engineer, Industrial Engineer or a related field
 </li>
 <li>
 Minimum 3 years of experience in Customer Relations and Order Management position and/or After Sales Operations in Export field
 </li>
 <li>
 Deep understanding and experience of SAP S4 HANA modules (CRM tools knowledge is a plus)
 </li>
 <li>
 Deep understanding of managing export orders in the context of sales operations
 </li>
 <li>
 Fluency in English (both written and spoken)
 </li>
 <li>
 Excellent verbal, written and interpersonal communication skills, and a good team player
 </li>
 <li>
 Positive attitude, agile, ability to multi-task and act proactively and well self-motivated
 </li>
 <li>
 No restrictions on travel
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Controlling sales operations and communicating with the international customers
 </li>
 <li>
 Following purchase orders, controlling order details, planning delivery time plan and back-orders in accordance with related departments
 </li>
 <li>
 Keeping track on the overdue payments, discounts, promotions etc. of each customers group and updating information on the related systems
 </li>
 <li>
 Following system entries &amp; control of price lists, contract, and commercial terms in accordance with sales teams
 </li>
 <li>
 Managing and maintaining sales data through and with sales teams in SAP S4, ICRON and other CRM tools
 </li>
 <li>
 Assisting in the roll-out of the customer portal across product groups together with the Sales Ops. Technology and Analytics team. Through overseeing sales funnel; assisting in coordinating demand planning, forecasting, order fulfillment and allocation related communication across commercial and supply chain functions
 </li>
 <li>
 Assisting daily/weekly/monthly/quarterly/annual content for region/coordination office/product management &amp; executive presentations and board reporting
 </li>
 <li>
 Prioritizing product &amp; order allocation between customers through analyzing orders from customers in line with sales teams
 </li>
 </ul>
</div>

Customer Relations and Order Management Responsible (Fixed-Term)

Emerson

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 Commercial contract administration and local logistic activities either for export or domestic contracts (simple, sophisticated and project orders)
 
 
 
 In this Role, Your Responsibilities Will Be:
 
 
 
 <ul>
 <li>
 Commercial compare of quote and customer orders (simple, sophisticated, project, service orders)
 </li>
 <li>
 Check compliance of orders with company policy (checkpoint, trade compliance, finance)
 </li>
 <li>
 Issue proforma invoice for prepayments and stage payment invoices
 </li>
 <li>
 Release inters branch orders in Oracle system in accordance with date management policy
 </li>
 <li>
 Issue purchase orders (IC and buyouts in Oracle) acc. to sales and buyouts quotations
 </li>
 <li>
 Check HUB&rsquo;s and supplier&rsquo;s order acknowledgement
 </li>
 <li>
 Acknowledge the orders to customers
 </li>
 <li>
 Expedite orders and control delivery times/backlog and advise on priorities
 </li>
 <li>
 Advise customers in case of any delays / changes with the order as soon as possible.
 </li>
 <li>
 Coordinate customs clearance (import and export) documents with the customs broker per Turkish Customs Regulations.
 </li>
 <li>
 Receipt the goods/invoices in the warehouse and daily control of the warehouse report
 </li>
 <li>
 Arrange shipments (prepare delivery note, packing list, labels, shipping instructions) for local shipments/ consolidations.
 </li>
 <li>
 Consolidate shipments from Vienna if required by the customer and issue shipping documentation as per PWC requirements for Vienna registration.
 </li>
 <li>
 Coordinate the delivery of orders, in respect of delivery terms and export requirements
 </li>
 <li>
 Shipments tracking acc. to delivery terms (FOB, CPT,DAP, DDP) for invoicing
 </li>
 <li>
 Invoicing on time as per local regulations ( including stage payments for special terms)
 </li>
 <li>
 Issue Letter of Credit documents
 </li>
 <li>
 Provide letter of bank guarantee and follow up with finance
 </li>
 <li>
 Backlog review of sale for POR Sales forecast
 </li>
 <li>
 Inventory count twice in a year
 </li>
 <li>
 Own and apply the relevant ISO procedures
 </li>
 <li>
 Checkpoint- ensure compliance with checkpoint procedures
 </li>
 <li>
 Trade Compliance &ndash; ensure compliance with all trade compliance procedure and applicable laws
 </li>
 <li>
 Record Retention Policy - ensure all electronic and hardcopy archives are according to RR Policy
 </li>
 <li>
 Adhere to Emerson Process Managements Ethical values at all time.
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 You balance planning with actions. You quickly and decisively take actions in fact-changing, unpredictable situations. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You provide timely and helpful information to individuals across the organization. You seek out experts and innovators to learn about the impact emerging technologies might have on your business. You learn to streamline processes and cut out redundancy. You are open to change and continue to learn and experience new opportunities.
 
 
 
 For This Role, You Will Need:
 
 
 
 <ul>
 <li>
 We encourage applications from individuals who hold a University Graduate degree in a relevant field or have equivalent experience.
 </li>
 <li>
 Proficiency in English language
 </li>
 <li>
 Proven experience in international trade
 </li>
 <li>
 Worked in an International Organization / Ideally Matrix environment
 </li>
 <li>
 Significant multi-tasking and problems solving experience
 </li>
 <li>
 Excellent communication skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications that Set You Apart:
 
 
 
 <ul>
 <li>
 Experienced in ERP, Oracle Office Systems
 </li>
 <li>
 Knowledge and experience customs clearance procedures
 </li>
 <li>
 Knowledge in International Trade
 
 
 </li>
 </ul>
 
 Our Culture &amp; Commitment to You:
 
 
 
 At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We&rsquo;re emphasizing a culture of togetherness &ndash; one that builds community, prioritizes collaboration and continuous improvement.
 
 
 The philosophy is fundamental to living our company&rsquo;s values and our responsibility to leave the world in a better place. Learn more about our Culture &amp; Values and about Diversity, Equity, &amp; Inclusion at Emerson.
 
 
 Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
 
 
 We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
 
 
 Make this great opportunity yours!
</div>

Contract Administrator

<div>Job Summary:
Commercial contract administration and local logistic activities either for export or domestic contracts (simple, sophisticated and project orders)
In this Role, Your Responsibilities Will Be:
<ul><li>Commercial compare of quote and customer orders (simple, sophisticated, project, service orders)
</li><li>Check compliance of orders with company policy (checkpoint, trade compliance, finance)
</li><li>Issue proforma invoice for prepayments and stage payment invoices
</li><li>Release inters branch orders in Oracle system in accordance with date management policy
</li><li>Issue purchase orders (IC and buyouts in Oracle) acc. to sales and buyouts quotations
</li><li>Check HUB&rsquo;s and supplier&rsquo;s order acknowledgement
</li><li>Acknowledge the orders to customers
</li><li>Expedite orders and control delivery times/backlog and advise on priorities
</li><li>Advise customers in case of any delays / changes with the order as soon as possible.
</li><li>Coordinate customs clearance (import and export) documents with the customs broker per Turkish Customs Regulations.
</li><li>Receipt the goods/invoices in the warehouse and daily control of the warehouse report
</li><li>Arrange shipments (prepare delivery note, packing list, labels, shipping instructions) for local shipments/ consolidations.
</li><li>Consolidate shipments from Vienna if required by the customer and issue shipping documentation as per PWC requirements for Vienna registration.
</li><li>Coordinate the delivery of orders, in respect of delivery terms and export requirements
</li><li>Shipments tracking acc. to delivery terms (FOB, CPT,DAP, DDP) for invoicing
</li><li>Invoicing on time as per local regulations ( including stage payments for special terms)
</li><li>Issue Letter of Credit documents
</li><li>Provide letter of bank guarantee and follow up with finance
</li><li>Backlog review of sale for POR Sales forecast
</li><li>Inventory count twice in a year
</li><li>Own and apply the relevant ISO procedures
</li><li>Checkpoint- ensure compliance with checkpoint procedures
</li><li>Trade Compliance &ndash; ensure compliance with all trade compliance procedure and applicable laws
</li><li>Record Retention Policy - ensure all electronic and hardcopy archives are according to RR Policy
</li><li>Adhere to Emerson Process Managements Ethical values at all time.
</li></ul><div>Who You Are:
</div>You balance planning with actions. You quickly and decisively take actions in fact-changing, unpredictable situations. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You provide timely and helpful information to individuals across the organization. You seek out experts and innovators to learn about the impact emerging technologies might have on your business. You learn to streamline processes and cut out redundancy. You are open to change and continue to learn and experience new opportunities.
For This Role, You Will Need:
<ul><li>We encourage applications from individuals who hold a University Graduate degree in a relevant field or have equivalent experience.
</li><li>Proficiency in English language
</li><li>Proven experience in international trade
</li><li>Worked in an International Organization / Ideally Matrix environment
</li><li>Significant multi-tasking and problems solving experience
</li>Excellent communication skills 
<li>
 
</li></ul>Preferred Qualifications that Set You Apart:
<ul><li>Experienced in ERP, Oracle Office Systems
</li><li>Knowledge and experience customs clearance procedures
</li><li>Knowledge in International Trade
</li></ul><div>Our Culture &amp; Commitment to You:
</div><div>At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We&rsquo;re emphasizing a culture of togetherness &ndash; one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company&rsquo;s values and our responsibility to leave the world in a better place. Learn more about our Culture &amp; Values and about Diversity, Equity, &amp; Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!</div></div> <div></div>

Contract Administrator ( Logistics Operation Specialist )

Turk Telekom

<div>
 
 TT Payment and E-Money Services is T&uuml;rk Telekom Group&rsquo;s fintech arm and is licensed by the Central Bank of Turkey. By being at the intersection of finance, technology, and telecom we have an amazing potential to deliver high quality products and services that will become integral parts of our customers&rsquo; lives.
 
 
 
 
 
 We are on a fast growth track and planning to deploy several products in the next two years. Our products will bring safe, easy to use and innovative payment solutions to millions of consumers and companies.
 
 
 
 
 
 We believe that a great product is the most important and long lasting differentiator in a highly competitive area. We believe that in order to create a great product, we have to have an excellent understanding of our customers&rsquo; needs which can only be achieved by being in touch with them on a consistent basis.
 
 
 
 
 
 As a Product Management Specialist / Sr. Specialist you have the end-to-end responsibility from certain products and features.
 
 
 
 
 
 
 What will you do?
 
 
 <ul>
 <li>
 Assist Sr. Product Manager in defining product strategy and improve our customers&rsquo; experience using data and intuition
 </li>
 <li>
 Deeply understand customer needs through qualitative and quantitative research and by spending time with them
 </li>
 <li>
 Prioritize over hundreds of requests from customers, colleagues, and partners
 </li>
 <li>
 Collaborate with UX design, customer research, engineering, marketing, and analytics partners
 </li>
 <li>
 Identify new growth opportunities via quantitative research, UX studies, and reviews of industry-standard methodologies
 </li>
 <li>
 Proactively monitor key performance metrics to support and inform product decision making
 </li>
 <li>
 Take responsibility from day one in delivering high quality financial products
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Graduation from a top-tier university
 </li>
 <li>
 Minimum 1 years of experience, mostly within product management (5 years for Sr. Specialist)
 </li>
 <li>
 Strong empathetic skills and passion for learning
 </li>
 <li>
 Excellent organization and prioritization skills
 </li>
 <li>
 Humility
 </li>
 </ul>
 
 
 
 
 
 What would be a plus?
 
 
 <ul>
 <li>
 Knowledge of UX/UI design
 </li>
 <li>
 Experience in user flows and diagrams
 </li>
 <li>
 Understanding agile methodology
 </li>
 <li>
 Experience bridging between business and tech
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Istanbul - Ankara
 
 
 
 
 
 
 
 
 
 &Ccedil;al&inodot;&scedil;an aday ayd&inodot;nlatma metnimiz i&ccedil;in:
 
 
 
 
 
 https://www.turktelekomkariyer.com/aydinlatma-metni.aspx
 
 
 
</div>

Financial Technologies Product Management Specialist / Sr. Specialist

Confidential

<div>
 
 A leading global retailer, is seeking a proactive and detail-oriented Operations Specialist to oversee our order processing workflow and enhance client relations in Istanbul, Turkey office. This role will involve collaborating with various teams to ensure seamless operations and timely delivery while maintaining high standards of quality and communication.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Supervise the end-to-end order processing workflow, ensuring timely and accurate completion from pre-order management to final shipment.
 </li>
 <li>
 Act as the primary point of contact for resolving discrepancies and concerns among clients, commercial teams, and suppliers, ensuring accurate reflection in our systems.
 </li>
 <li>
 Implement effective solutions to address and resolve any issues that arise during the order process.
 </li>
 <li>
 Identify potential shipment risks and delays, proactively communicating these to clients.
 </li>
 <li>
 Provide regular updates to clients regarding order status and any anticipated issues.
 </li>
 <li>
 Develop and nurture strong relationships with international clients to enhance satisfaction and loyalty.
 </li>
 <li>
 Ensure clear and professional communication to meet and exceed client expectations.
 </li>
 <li>
 Collaborate with Quality and Logistics teams to resolve quality and shipping issues, ensuring timely delivery.
 </li>
 <li>
 Monitor and track payments, addressing any discrepancies related to Letters of Credit (L/C) and Telegraphic Transfers (T/T).
 </li>
 <li>
 Ensure the accuracy and timeliness of all payment processes.
 </li>
 <li>
 Escalate complex challenges that require additional support and collaborate with relevant teams for timely resolution.
 </li>
 <li>
 Seek assistance as necessary to close statuses within the given timeframe.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field (Supply Chain, Textile, Operations).
 </li>
 <li>
 Minimum of two years of professional experience in a relevant role preferred.
 </li>
 <li>
 Fluency in English is a must, knowledge of French and Spanish is preferred.
 </li>
 <li>
 Strong ability to analyze data and generate reports to inform decision-making.
 </li>
 <li>
 Excellent problem-solving skills with a proactive approach to risk management.
 </li>
 <li>
 Outstanding communication and relationship-building skills with multicultural stakeholders.
 </li>
 <li>
 Proven ability to handle multiple tasks simultaneously and perform well under pressure.
 </li>
 <li>
 Skilled in coordinating efforts across multiple teams and stakeholders.
 </li>
 </ul>
 
 
 
 
 Soft Skills:
 
 <ul>
 <li>
 Demonstrates resilience and courage in the face of challenges, taking calculated risks and learning from experiences.
 </li>
 <li>
 Embraces change and adapts quickly to new situations, open to innovative approaches to problem- solving.
 </li>
 <li>
 Collaborates effectively with teams, building strong relationships and fostering cooperation to achieve shared goals.
 </li>
 <li>
 Exhibits a strong customer-centric mindset, proactively addressing customer needs and providing exceptional service.
 </li>
 </ul>
</div>

Operational Specialist

Explore 1137+ Order management specialist in Istanbul this September. Find roles across top companies and apply now to boost your career.