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patient relations specialist

Beverly Hills Specialist Hospital

About UsBella Roma Specialty Hospital is a premier healthcare facility specializing in advanced plastic surgery, cosmetic dermatology, and wellness services. We pride ourselves on providing exceptional medical care, patient safety, and outstanding customer experience.Position OverviewWe are seeking a dedicated and patient-focused Social Media Patient Relations Officer to manage and respond to all patient inquiries received through our social media platforms (Instagram, Facebook, WhatsApp Business, etc.). The ideal candidate will be the first point of contact for potential patients online, ensuring timely, professional, and compassionate communication that builds trust and converts inquiries into consultations or bookings.Key Responsibilities<ul><li>Respond promptly and professionally to patient inquiries, comments, and direct messages on all social media platforms.</li><li>Provide accurate information about hospital services, doctors, and treatments while maintaining compliance with hospital guidelines.</li><li>Coordinate with the Patient Relations and Marketing teams to ensure leads are followed up and converted into appointments.</li><li>Keep a daily record of all inquiries, follow-ups, and patient interactions.</li><li>Escalate complex medical inquiries to the appropriate department or physician.</li><li>Support social media engagement by fostering a positive and caring online community.</li><li>Ensure a consistent and empathetic brand voice across all communications.</li><li>Work with the Marketing team to provide insights into common patient questions and suggest content improvements.</li></ul>Requirements<ul><li>Previous experience in patient relations, customer service, or social media management (healthcare experience is an advantage).</li><li>Strong written and verbal communication skills in English and Arabic (additional languages are a plus).</li><li>Familiarity with social media platforms (Instagram, Facebook, WhatsApp, TikTok).</li><li>Patient-centric attitude with excellent interpersonal skills.</li><li>Ability to multitask and handle inquiries in a fast-paced environment.</li><li>Basic knowledge of healthcare services and confidentiality practices.</li><li>Diploma or Bachelor&rsquo;s degree in Communications, Marketing, Healthcare Administration, or related field preferred.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED4,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Social Media Patient Relations Officer: 3 years (Preferred)</li><li>healthcare: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Social Media Patient Relations Officer

Trusted Doctors

Job description:Job description:Job Title: Patient Relationship Executive (Healthcare/ Hospital Background only) Industry: Healthcare / Medical ServicesSalary - 3000 - 4500 AEDJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive (Healthcare/ Hospital Background only) to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telesales or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telesales, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital Background only)

Aims Healthcare LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Overview:We are seeking a compassionate and proactive Patient Relationship Executive to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

MyDoctor Healthcare LLC

Job description:Job Title: Patient Relationship Executive (Healthcare OR Hospital Background only) Industry: Healthcare / Medical ServicesSalary - 3000 - 4500 AEDJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive (Healthcare OR Hospital Background only) to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telesales or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telesales, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li></ul>Additional Details:<ul><li>Experience Required: 1+ years in Healthcare Telesales / Patient Support</li><li>Education: Bachelor&rsquo;s degree preferred (any discipline)</li><li>Shift Timings: 12 Hrs. Rotational or Day Shift (as per operational needs)</li><li>Joining: Immediate joiners only</li><li>Salary: 3500 AED - 4500 AED + Incentives</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare OR Hospital Background only)

Explore 1012+ Patient relations specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

1012 patient relations specialist jobs IN Dubai

Social Media Patient Relations Officer

Patient Relationship Executive (Healthcare/ Hospital Background only)

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relationship Executive (Healthcare OR Hospital Background only)