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Nova

Job Title: Pharmacy Branch ManagerCompany: Nova Pharmacy (A Project of Nova Health) Location: Lahore Job Type: Full-Time | On-SiteWorking Days: 6 days a week Shift Duration: 10 hours per day (Flexible between 7:00 AM &ndash; 2:00 AM) Education Required: Intermediate (minimum), Graduation preferred Experience Required: 8&ndash;10 years in retail and/or chain pharmacy operationsSupervisor: Operations Head / Managing DirectorLocation: Pharmacy / BranchPosition OverviewNova Pharmacy, a key project of Nova Health, is seeking an experienced and performance-driven Branch Manager to oversee the full operational setup and performance of our pharmacy branch. The ideal candidate will be accountable for sales, inventory, staffing, customer service, and regulatory compliance while ensuring smooth, compliant, and profitable branch operations.Required Competencies<ul><li>Strong leadership, motivation, and team-building abilities</li><li>Dependable, trustworthy, and excellent interpersonal skills</li><li>Strong planning and organizational skills with a willingness to learn</li><li>Must maintain a professional appearance: clean, sober attire with a necktie in summer and blazer with necktie in winter</li><li>Proven ability to manage people, inventory, and sales operations</li></ul>Main Responsibilities1. Customer Service<ul><li>Ensure customer queries are handled professionally by trained sales staff</li><li>Handle escalated complaints (pricing, refunds, returns, prescriptions)</li><li>Maintain effective relations with nearby clinics/hospitals</li><li>Ensure ethical and professional customer handling, including for credit clients</li><li>Monitor and evaluate sales staff performance regularly</li></ul>2. Sales Administration<ul><li>Oversee product dispensing, proper billing, and sales process</li><li>Ensure discipline, dress code, hygiene, and teamwork</li><li>Supervise shift scheduling and performance tracking</li><li>Plan doctor visits and promotional campaigns (e.g. handbills, sampling)</li><li>Prevent pilferage, enforce manual discount policy, and maintain inter-branch harmony</li></ul>3. Inventory Management<ul><li>Monitor expiries and manage shelf rotation (FIFO compliance)</li><li>Oversee ordering, receiving, placement, and storage of inventory</li><li>Ensure stock level optimization and returns of dead/expired stock</li><li>Coordinate inter-branch transfers with proper documentation</li><li>Monitor pricing/margin changes and ensure proper reporting and stock reconciliation</li></ul>4. Sales Promotion<ul><li>Visit doctors to boost prescription flow</li><li>Train team on product demos, brand awareness, and communication</li><li>Implement campaigns in line with company promotional policies</li></ul>5. Pharmacy Management<ul><li>Ensure clean, ergonomic layout of shelves and proper product placement</li><li>Liaise with maintenance for utilities and equipment upkeep</li><li>Ensure A/C and temperature-sensitive product compliance</li></ul>6. Audits<ul><li>Conduct routine and surprise audits of inventory and operations</li><li>Keep audit records, especially of high-value products</li></ul>7. Accounts / MIS<ul><li>Submit daily/weekly/monthly reports including:</li><li>Sales and purchase reports</li><li>Customer count</li><li>Attendance and performance logs</li><li>Staff salary details and overtime records</li><li>Variance reports and stock alerts</li><li>MIS reports as directed by management</li></ul>Special Responsibilities<ul><li>Train, mentor, and retain skilled team members</li><li>Monitor branch security and CCTV regularly</li><li>Complete additional assignments from senior management as required</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Pharmacy Branch Manager

Job DescriptionJob Title: Junior Salesman / BackupCompany: Nova Pharmacy &ndash; A Project of Nova Health Location: Lahore Job Type: Full-Time | On-site Shift Duration: 10 hours/day (Flexible between 7:00 AM &ndash; 2:00 AM) Working Days: 6 days a week Experience Required: 2&ndash;3 years in a pharmacy or healthcare retail environment Qualification: Matric (minimum); Diploma in Pharmacy/Dispensing preferredSupervisor: Operations Head / Managing DirectorLocation: Pharmacy / BranchPosition OverviewNova Pharmacy is hiring a committed and well-mannered Junior Salesman / Backup to support retail pharmacy operations. This individual will be responsible for handling prescriptions, managing customer queries, and supporting inventory upkeep and pharmacy hygiene. The role demands attentiveness, professionalism, and a strong sense of customer service.Required Competencies<ul><li>Must have moral and ethical integrity and a strong sense of responsibility</li><li>Well-mannered, professionally dressed, and presentable at all times</li><li>Understands and prioritizes customer satisfaction</li><li>Ability to work cooperatively with both superiors and colleagues</li><li>Able to read and interpret prescriptions quickly and accurately</li></ul>Key Responsibilities1. Customer Handling<ul><li>Greet and assist customers warmly and professionally</li><li>Read prescriptions accurately, confirm dosage and quantity</li><li>Ensure product is correctly identified and consult supervisor if in doubt</li><li>Refer to pharma guide in absence of senior staff for substitute or confirmation</li><li>Prepare and pack items properly as per SOPs</li><li>Generate billing slips and coordinate with cashier for payments</li><li>Ensure customer leaves satisfied; thank and bid farewell appropriately</li><li>Comply with policies for:</li><li>Prescription-only items</li><li>Return, refund, and exchange procedures</li><li>Cold chain (fridge) items</li><li>Short-stock protocols</li><li>Report customer issues or pharmacy concerns to the manager</li><li>Accept and verify returns after manager approval and update records</li><li>Maintain accurate logs for all returned or exchanged items</li></ul>2. Pharmacy Stock Management<ul><li>Understand stock movement patterns, especially high-demand items</li><li>Prepare and submit daily lists of non-available, running, and short items</li><li>Assist in preparing distributor-wise demand lists for procurement</li><li>Monitor products nearing expiry and notify the pharmacy manager</li><li>Check warehouse stock for replenishment of short/out-of-stock items</li></ul>Special Responsibilities<ul><li>Operate pharmacy software to manage billing and inventory (training provided by IT)</li><li>Maintain personal hygiene, proper uniform, and ID badge at all times</li><li>Report any suspicious activity or theft to the Pharmacy Manager immediately</li><li>Carry out any additional tasks assigned by the Pharmacy Manager or Operations Head</li></ul>What We Offer<ul><li>A structured and disciplined work environment</li><li>Training opportunities in pharmacy software and SOPs</li><li>Competitive compensation based on experience</li><li>Career development path in pharmacy retail</li></ul>Share your resume at hr@novapharmacies.pkJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Junior Salesman

Job DescriptionJob Title: Senior Salesman/ Key Punching OperatorCompany: Nova Pharmacy &ndash; A Project of Nova Health Location: Lahore Job Type: Full-Time | On-site Working Days: 6 days a week Shift Duration: 10 hours per day (Flexible between 7:00 AM &ndash; 2:00 AM) Experience Required: Minimum 1 year (3&ndash;5 years preferred) Qualification: Matric (minimum); Diploma in Dispensing (preferred)Supervisor: Operations Head / Managing DirectorLocation: Pharmacy / BranchPosition OverviewNova Pharmacy is looking to hire a skilled and experienced Senior Salesman, who will also serve as the Key Punching Operator (KPO) during working hours. The ideal candidate should have a strong background in pharmacy sales, staff supervision, and operational procedures, with a keen understanding of inventory handling and customer service standards.This role is central to both frontline pharmacy operations and digital system management, and demands professionalism, leadership, and ethical conduct.Required Qualifications &amp; Competencies<ul><li>Minimum Matriculation, preferably with a Dispensing Diploma</li><li>1&ndash;5 years of experience in a pharmacy environment, preferably as a Head Salesman or Pharmacy Manager</li><li>High standards of moral and ethical values, with an understanding of corporate image and public dealing</li><li>Well-mannered, professionally dressed, and presentable at all times</li><li>Ability to coordinate well with team members, supervisors, and customers</li><li>Strong interpersonal, communication, and multitasking skills</li></ul>Key ResponsibilitiesA. Staff &amp; Pharmacy Management<ul><li>Train junior and existing staff in:</li><li>Prescription reading and handling</li><li>Medicine search and substitute identification</li><li>Customer interaction and professional behavior</li><li>Product placement and counter discipline</li><li>Ensure team adherence to dress code, hygiene, and tidiness</li><li>Oversee cleaning and shelf maintenance schedules</li><li>Allocate shift duties and manage alternate arrangements in case of absentees</li><li>Maintain pharmacy cleanliness and air conditioning standards</li><li>Coordinate with maintenance staff for environmental or technical issues</li></ul>B. Inventory &amp; Purchase Management<ul><li>Monitor stock movement, identify top-selling items, and ensure availability</li><li>Ensure expired/near-expiry medicines are managed legally and removed on time</li><li>Ensure FIFO system for all product placement and rotation</li><li>Supervise the demand list preparation based on inventory levels and shelf stock</li><li>Verify deliveries against purchase orders and invoices</li><li>Ensure correct product placement after delivery</li><li>Oversee inter-pharmacy stock transfers with proper documentation</li><li>Maintain tight control over out-of-stock and near-expiry stock and coordinate with warehouse teams</li></ul>C. Customer Service &amp; Digital Operations (KPO)<ul><li>Serve as Key Punching Operator (KPO) to ensure accurate and timely billing</li><li>Ensure prescriptions are correctly recorded in the system</li><li>Handle customer queries and feedback professionally</li><li>Maintain decorum and ensure a welcoming environment at the counter</li></ul>Special Responsibilities<ul><li>Motivate and mentor junior sales staff for continuous performance improvement</li><li>Report directly to the Pharmacy Manager or Operations Head</li><li>Take ownership of special tasks assigned by senior management</li><li>Ensure all assigned work aligns with company policies and service standards</li></ul>What We Offer<ul><li>Competitive salary based on experience and role</li><li>Collaborative, structured work environment with growth opportunities</li><li>In-depth on-job training for system operations and pharmacy SOPs</li><li>Opportunity to work with a leading name in healthcare retail</li></ul>Share your resume at hr@novapharmacies.pkJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Senior Salesman

American Lyceum International School, Pakistan

The Branch Manager is responsible for overseeing all day-to-day operations of the branch, ensuring profitability, customer satisfaction, and compliance with company policies. This role involves team leadership, business development, and maintaining strong customer relationships.Key Responsibilities:<ul><li>Manage and supervise all branch operations, including sales, customer service, and administration.</li><li>Lead, motivate, and train branch staff to achieve performance targets.</li><li>Develop strategies to increase revenue and expand customer base.</li><li>Monitor and ensure compliance with company policies, financial regulations, and safety standards.</li><li>Handle escalated customer complaints and resolve issues promptly.</li><li>Maintain accurate financial records and prepare branch performance reports.</li><li>Forecast branch budget and control operational costs.</li><li>Build and maintain strong relationships with clients and local community.</li><li>Implement marketing initiatives and promotional activities to increase brand visibility.</li></ul>Required Skills and Competencies:<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Financial and business acumen.</li><li>Problem-solving and decision-making skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Branch Manager-Wapda Town

Job Title: Salesman / BackupCompany: Nova PharmaciesLocation: DD DHA, Johar Town, Faisal Town, Bahria OrchardExperience Required: 2+ years in a pharmacy or healthcare retail environmentQualification: Matric (minimum) or Graduation; Diploma in Pharmacy/Dispensing preferredRequired Competencies<ul><li>Honest, responsible, and professional in appearance &amp; behavior</li><li>Customer-focused with polite communication</li><li>Team player with managers &amp; colleagues</li><li>Able to read prescriptions quickly and accurately</li></ul>Key ResponsibilitiesCustomer Service<ul><li>Greet and assist customers politely</li><li>Read prescriptions, confirm dosage &amp; quantity</li><li>Identify medicines correctly or consult supervisor if unsure</li><li>Pack items, generate bills, and coordinate with cashier</li><li>Follow policies on prescriptions, returns, cold-chain &amp; short-stock items</li><li>Ensure customer satisfaction and report issues to Manager</li></ul>Stock Management<ul><li>Track fast-moving/short items daily</li><li>Assist in preparing demand/procurement lists</li><li>Monitor near-expiry stock and update Manager</li><li>Check warehouse for restocking needs</li></ul>Other Duties<ul><li>Operate pharmacy software (training provided)</li><li>Maintain hygiene, uniform &amp; ID at all times</li><li>Report theft/suspicious activity immediately</li><li>Perform additional tasks as assigned</li></ul>Share your resume at hr@novapharmacies.pkJob Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Pharmacy Salesman

MedAsk Pvt Ltd

Job Title: Retail / Community PharmacistLocation: LahoreExperience: 2 years and above in Commercial Pharmacy SetupEducation: Pharm - DRole and Responsibilities&middot; Program / plan, direct / organize, rectify and successfully implement all activities in relation to operations in a Commercial Pharmacy.&middot; Supervision of pharmacy reports &amp; liaison with Head office.&middot; Maintenance of legal procedure &amp; narcotic registers.&middot; Maintain a disciplined environment in the Pharmacy.&middot; Provide staff training &amp; new products knowledge to Pharmacy team.&middot; Prepare periodic performance evaluation on all employees.&middot; Institute &amp; implement enhancement of qualitySkills:&middot; Patient Counselling&middot; Communication and team player&middot; Pressure Handling&middot; Team ManagementCompensation &amp; Benefits:&middot; Market Competitive Salary&middot; Medical, Casual &amp; Annual Leaves&middot; Life Insurance&middot; Gratuity&middot; EOBI&middot; Career Progression and work life balance(URGENT HIRING)Job Type: Full-timeJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Retail / Community Pharmacist (Commercial Pharmacies)

Pharmaceutical Lahore

Job descriptionCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Deputy Manager Quality Control (QC), located in Lahore. The Deputy Manager QC will oversee and manage quality control processes, ensure compliance with industry standards and regulations, and conduct quality audits. The role involves leading a team of quality control analysts, developing and implementing quality control systems, and ensuring that all products meet the required quality standards. Additionally, the Deputy Manager QC will coordinate with the production and R&amp;D departments to address quality issues and implement corrective actions.Qualifications<ul><li>Experience 8 to 10 years in Quality Control and Quality Assurance</li><li>Strong knowledge of industry standards and regulatory requirements</li><li>Team management and leadership skills</li><li>Excellent problem-solving and analytical skills</li><li>Effective communication and interpersonal skills</li><li>Bachelor's degree in Pharmacy, Chemistry, or related field (Master's preferred)</li><li>Experience in the pharmaceutical industry is highly desirable</li><li>Proficiency in using quality control software and tools</li></ul>Job Type: Full-timeWork Location: In person

Deputy Manager Quality Control (QC)

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