call center agents

call center representative Jobs in Lahore

call center representative

data entry operator

call center agent

call center agent (sales)

phone operator

Solis

<div>
 
 Answer customer inquiries, handle customer complaints and keep relevant records.
 
 
 Be responsible for collecting, filling out and submitting daily work data, and abide by service management rules and regulations.
 
 
 Possess strong observation and insight capabilities; identify issues raised by callers in a timely manner, and sort out relevant records.
 
 
 Conduct customer care and satisfaction surveys, collect opinions and suggestions, and monitor service quality.
 
 
 Monitor comments on social media platforms including Facebook, Instagram, Google and YouTube, follow up with customers, collect and feedback information, and resolve related issues.
 
 
 Deliver high-quality business support to customers in accordance with company procedures to improve customer satisfaction.
 
 
 Maintain a positive attitude, actively cooperate with internal business development and adjustments, and ensure stable business operation.
 
 
 Maintain the daily working environment, keep the workspace clean and implement 5S management.
 
 
 Attend weekly and monthly meetings of the service station.
 
 
 Complete other tasks assigned by the management.
 
</div>

Telephone Operator

Apex HR

Job Vacancy &ndash; Foam Board Machine OperatorPosition: Foam Board Machine Operator Location: Raiwind, LahoreRequirements:<ul><li>Minimum Matric / DAE (Mechanical preferred)</li><li>2&ndash;5 years of experience operating Foam Board production/extrusion machines</li><li>Ability to set up, operate, and troubleshoot the machine</li><li>Knowledge of production quality standards and machine maintenance</li><li>Responsible, punctual, and able to work in shifts</li></ul>We Offer:<ul><li>Market Competitive Salary</li><li>Free Accommodation</li><li>Free 3 Meals</li><li>Monthly Medical Facility</li><li>Annual Bonus</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Foamboard Machine Operator

KB FACILITIES MANAGEMENT

Data Entry OperatorKey Responsibilities<ul><li>Enter data accurately into databases, spreadsheets, and computer systems.</li><li>Verify and review data for errors or missing information.</li><li>Update existing records and maintain accurate documentation.</li><li>Organize and manage digital and physical files.</li><li>Generate reports as required by management.</li><li>Ensure data confidentiality and security.</li><li>Perform regular data backups.</li><li>Collaborate with team members to resolve data discrepancies.</li><li>Meet daily and weekly productivity targets.</li></ul>Required Skills<ul><li>Fast and accurate typing skills.</li><li>Proficiency in Microsoft Office (Word, Excel) and Google Sheets.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Basic computer knowledge.</li><li>Ability to work independently and as part of a team.</li><li>Good written and verbal communication skills.</li></ul>Location: DHA Phase 1Salary: 25,000 to 30,000 PKR (Fixed)Job Type: Full-timeMonday &ndash; Friday 09:00 &ndash; 18:00 (UK time)Work Location: In personJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Data Entry Operator

Decklaration

<div>
 
 About 1Now
 
 1Now is car rental and fleet management software for Turo hosts and independent operators who want to go direct, own their customer, and keep the full margin instead of handing a cut to the marketplace. We give operators their own branded booking site, renter ID and insurance checks, payments, trip photos and agreements, and real-time profit-per-car reporting &mdash; all in one app. On top of that sits Carisma, our AI agent layer that handles the day-to-day busywork of running a fleet.
 
 We've taken 250+ operators direct across 25 states and processed over $3M in bookings, and we're just getting started. Our mission is to put a billion cars to work.
 
 
 
 The Role
 
 We're looking for a Senior Product Designer to own the end-to-end experience across our operator app, branded booking sites, and the Carisma AI agents. You'll be a core member of a small, fast-moving product team, shaping how thousands of car rental operators run their businesses every day. This is a high-ownership role: you'll take problems from ambiguous idea to shipped product, balancing craft with speed.
 
 You'll work closely with our founders, engineers, and real operators &mdash; the people whose livelihoods depend on our product working well.
 
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Own product design end-to-end &mdash; from problem definition and user research through wireframes, high-fidelity design, and shipped, polished UI.
 
 </li>
 </ul>
 <ul>
 <li>
 Design across the full platform: the operator fleet-management app, renter-facing booking sites, verification and payment flows, and the Carisma AI agent experiences.
 
 </li>
 </ul>
 <ul>
 <li>
 Turn complex operational workflows (calendars, trips, approvals, payments, verification) into interfaces that feel simple and obvious.
 
 </li>
 </ul>
 <ul>
 <li>
 Design human-in-the-loop experiences for AI agents that "ask before they act" &mdash; building trust between operators and automation.
 
 </li>
 </ul>
 <ul>
 <li>
 Talk to operators regularly, watch how they work, and turn what you learn into better product decisions.
 
 </li>
 </ul>
 <ul>
 <li>
 Build and maintain our design system so we ship consistent, high-quality work quickly.
 
 </li>
 </ul>
 <ul>
 <li>
 Partner with engineers to make sure what ships matches the intent, and iterate based on real usage.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 3+ years of product design experience, with a portfolio showing shipped, complex web and/or mobile products (ideally B2B, SaaS, marketplace, fintech, or operational tools).
 
 </li>
 </ul>
 <ul>
 <li>
 Strong end-to-end craft: interaction design, visual design, and a solid grasp of UX fundamentals.
 
 </li>
 </ul>
 <ul>
 <li>
 Comfort with ambiguity and a bias toward action &mdash; you can scope your own work and move fast without sacrificing quality.
 
 </li>
 </ul>
 <ul>
 <li>
 Fluency in Figma and modern design-system practices.
 
 </li>
 </ul>
 <ul>
 <li>
 A product mindset: you care about the business outcome and the user, not just the pixels.
 
 </li>
 </ul>
 <ul>
 <li>
 Clear communicator who can defend design decisions and collaborate tightly with engineering and founders.
 
 </li>
 </ul>
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience designing for AI or agentic products.
 
 </li>
 </ul>
 <ul>
 <li>
 Experience with payments, identity/verification, or logistics/fleet workflows.
 
 </li>
 </ul>
 <ul>
 <li>
 Familiarity with the car rental, mobility, or Turo/marketplace-adjacent space.
 
 </li>
 </ul>
 <ul>
 <li>
 Some front-end sensibility (HTML/CSS or working knowledge of how designs get built).
 
 
 </li>
 </ul>
 
 Why Join
 
 
 <ul>
 <li>
 Real ownership: you'll shape the product direction of a growing company, not just execute tickets.
 
 </li>
 </ul>
 <ul>
 <li>
 Real impact: our customers are small business owners, and good design directly puts money in their pockets.
 
 </li>
 </ul>
 <ul>
 <li>
 Early and growing: join at a stage where your work defines the product and the design culture.
 
 </li>
 </ul>
 <ul>
 <li>
 Work directly with founders and customers, with a short path from idea to shipped.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Health Coverage (IPD)
 
 </li>
 <li>
 PTO
 
 </li>
 <li>
 Hybrid Work
 
 </li>
 <li>
 Annual Performance Based Increment
 
 </li>
 </ul>
</div>

Senior Product Designer

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

About the RoleWe are expanding our AI and automation practice across our group companies and external GCC clients. We are hiring a senior AI Automation Consultant to lead transformation initiatives by identifying operational inefficiencies, designing AI-powered workflows, and delivering scalable automation solutions that create measurable business impact.This is a senior, client-facing role focused on discovery, solution architecture, workflow automation, AI implementation, and stakeholder management. You will work closely with leadership teams, internal departments, and external clients to design and deploy practical AI systems that improve operations and productivity.Key Responsibilities Business Discovery &amp; Process AnalysisLead discovery sessions with internal departments and external clientsAnalyze workflows, identify bottlenecks, and uncover automation opportunitiesMap current-state and future-state operational processesBuild ROI-driven business cases for AI and automation adoptionAI &amp; Automation Solution DesignDesign AI-powered workflows, intelligent agents, RAG systems, document processing pipelines, and automation architecturesArchitect solutions using:OpenAI / Anthropic APIsn8n, Make, ZapierVector databasesCRM, ERP, HRMS, and telephony integrationsDefine implementation scope, technical specifications, and acceptance criteriaProject Delivery &amp; Implementation SupportCollaborate with automation engineers during implementationValidate outputs, conduct testing, and ensure production readinessLead pilot deployments and user adoption initiativesDevelop SOPs, documentation, and training materialsClient Engagement &amp; Pre-SalesParticipate in client meetings, workshops, and scoping sessionsSupport proposal writing, solution presentations, and demosCommunicate technical concepts clearly to non-technical stakeholdersResponsible AI &amp; GovernanceEnsure proper data handling and output validation practicesDesign human-in-the-loop workflows where requiredAddress security, compliance, and operational risks in AI systemsRequirements<ul><li>5+ years of experience in consulting, digital transformation, automation, or solution design</li><li>Minimum 2 years of hands-on experience in AI, intelligent automation, or workflow automation</li><li>Proven experience delivering automation or AI projects end-to-end</li><li>Strong understanding of LLMs, prompt engineering, AI agents, and evaluated AI systems</li><li>Hands-on experience with automation platforms such as n8n, Make, or Zapier</li><li>Experience integrating APIs, webhooks, and enterprise systems</li><li>Familiarity with CRM, ERP, HRMS, or telephony/contact-center platforms</li><li>Strong communication, presentation, and stakeholder management skills</li><li>Ability to create professional reports, architecture documents, and client proposals</li><li>Preferred Qualifications</li><li>Python or TypeScript knowledge</li><li>Experience with RAG systems and vector databases</li><li>Background in logistics, telematics, fleet, or supply chain operations</li><li>Experience working with GCC clients</li><li>Founder, operator, or transformation leadership experience is a plusWhy Join Us</li></ul>Opportunity to lead real-world AI transformation projectsDirect collaboration with leadership and decision-makersExposure to internal and external GCC client engagementsFreedom to recommend tools, processes, and innovation initiativesHigh-impact role with ownership from strategy to executionJob Timings: 09 AM to 06 PM (Monday through Friday with alternate Saturday ON from 09 AM to 02 PM with competitive market salary)Location: AL-Hafeez Shopping Mall, 5th floor office no, 505 Gulberg Lahore)Share your resume @: sulaiman.khan@gulfdesks.comWhatsApp: +92 328 4609866Work Location: In person

AI Automation Consultant

Vistancy

About the Role We're hiring an Outbound Sales Representative to cold call and dial B2B prospects in the USA market for our IT services (web development, SEO, digital marketing). This is a high-volume outbound role &mdash; you'll be on the phone daily generating and qualifying leads for our sales pipeline.What You'll Do<ul><li>Cold call B2B prospects in the US market from provided lead lists / self-sourced leads</li><li>Pitch our services and identify decision-makers within target companies</li><li>Qualify leads and set up discovery calls/appointments for closers</li><li>Handle objections and follow up persistently on warm leads</li><li>Log every call, outcome, and lead status in the CRM</li><li>Hit daily/weekly call and appointment-setting targets</li><li>Work US shift timings (evening/night 7PM - 4AM PKT)</li></ul>What We're Looking For<ul><li>6 months&ndash;2+ years of cold calling / outbound sales experience (US market preferred)</li><li>Excellent spoken English with a neutral/US-friendly accent</li><li>Thick-skinned, persistent, and comfortable with rejection</li><li>Confident phone presence and strong objection-handling skills</li><li>Familiarity with CRM tools (HubSpot, Zoho, or similar) is a plus</li><li>Willing to work night shift (US business hours)</li></ul>What We Offer<ul><li>Fixed base salary + per-appointment or per-close commission</li><li>Growth path to Senior Sales Executive / Team Lead</li><li>Training on scripts, objection handling, and our service offerings</li><li>On-site, Lahore</li></ul>How to Apply Send your resume on WhatsApp or apply directly via Indeed.Contact: WhatsApp: +923209532467Pay: Rs40,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In personExpected Start Date: 01/08/2026

Sales Representative – B2B Cold Calling (USA Market) Night Shift

Soothmedia Technologies (Pvt.) Ltd.

About the RoleSoothmedia Technologies Pvt. Ltd. is looking for a professional, confident, and customer-oriented Female Front Desk Officer to join our growing team. The ideal candidate will be the first point of contact for clients and visitors while also handling customer and sales inquiries. If you have excellent communication skills and enjoy interacting with customers, we'd love to hear from you.Key Responsibilities<ul><li>Welcome visitors, clients, and guests in a professional and friendly manner.</li><li>Manage incoming and outgoing phone calls and direct them to the relevant department.</li><li>Respond to customer inquiries received via phone, email, WhatsApp, social media, and walk-in visits.</li><li>Attend sales inquiries, provide product and service information, and convert inquiries into potential business opportunities.</li><li>Forward qualified leads to the Sales Team and coordinate timely follow-ups.</li><li>Schedule appointments, meetings, and interviews.</li><li>Maintain visitor records and reception logs.</li><li>Prepare quotations and basic business correspondence when required.</li><li>Receive and distribute courier, parcels, and official documents.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Manage office stationery and reception supplies.</li><li>Assist the HR and Administration department with daily office tasks.</li><li>Maintain confidentiality of company records and information.</li></ul>Requirements<ul><li>Bachelor's degree (preferred).</li><li>Fresh graduates are encouraged to apply.</li><li>Minimum 1 year of experience in Reception, Front Desk, Customer Service, Telemarketing, or Sales Support will be preferred.</li><li>Excellent communication skills in English and Urdu.</li><li>Strong customer service and interpersonal skills.</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and positive attitude.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Skills<ul><li>Customer Service</li><li>Front Desk Management</li><li>Sales Inquiry Handling</li><li>Lead Generation</li><li>Telephone &amp; Email Etiquette</li><li>Communication &amp; Negotiation</li><li>Time Management</li><li>Microsoft Office</li><li>Problem Solving</li><li>Administrative Support</li></ul>What We Offer<ul><li>Competitive salary</li><li>Attractive commission on successful sales and converted leads</li><li>Performance-based incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and development programs</li><li>Annual leave as per company policy</li></ul>Pay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you able to reliably commute to Thokar Niaz Baig, Lahore?</li></ul>Work Location: In person

Front Desk Officer (Female)

Explore 28+ Phone operator in Lahore this August. Find roles across top companies and apply now to boost your career.