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planning manager

planning and customer services manager

Abdul Latif Jameel

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
 
 
 Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.
 
 
 The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
 
 
 
 
 
 
 Main Job Responsibilities:
 
 
 
 Daily Communication to the operation team to insure all plans to be executed
 
 
 Planning for the daily activities ( Receiving , Dispatching , Transport ) to execute customers request
 
 
 Insure all plans to be delivered as per the schedule by operation .
 
 
 Monitor customers orders , by communicating to the operation team
 
 
 Immediate report to the customer in case any daily on his request.
 
 
 Insure all issues related to the customer has been resolved by the concerned party
 
 
 Monitor customers contract expiration
 
 
 Monitor credit/ Down payment balance for external customers through daily finance report
 
 
 Visiting the customers to maintain the relation and solving their issues .
 
 
 Conduct monthly stock count along with the operation team to insure the system is matching physical count
 
 
 Report to Management in case of any major issues related to operation or customers to resolve the problem
 
 
 Communicate with other division in case of any concerns to insure all orders will be delivered on time
 
 
 
 
 
 
 Main Job Qualifications:
 
 
 
 Bachelor degree in Business Administration , Supply Chain management or relevant
 
 
 5 Years experience in Planning operations
 
 
 Computer Skills , VMS SAP system is preferable
 
 
 
 
 
 
 The associate will work with a daily standard of (48) hours per week.
 
 
 
 
 The job posting will expire in 7 days - Apply while the opportunity lasts!
 
 
</div>

Planning and Customer Services Manager

Sunbulah Group

<div>
 
 Job title:
 
 E-Commerce Commercial Development Executive
 
 
 
 
 
 
 
 
 1. Customer Development &amp; Growth
 
 
 
 
 &bull; Develop JBPs with key e-commerce customers (Ninja, Noon, Keeta, Amazon, etc.) and ensure full execution of agreed activities.
 
 
 &bull; Design and manage monthly promotional plans in coordination with customers and the distributor&rsquo;s e-commerce sales manager.
 
 
 &bull; Conduct regular customer visits to review performance, activation plans, visuals, and improvement opportunities.
 
 
 &bull; Propose and implement exclusive offers, product bundles, or visibility initiatives that drive incremental sales and share growth.
 
 
 &bull; Capture and report competitive insights and market activities, translating learnings into actionable recommendations.
 
 
 
 
 2. Internal Alignment &amp; Collaboration
 
 
 
 
 &bull; Align with Marketing and Demand Planning teams to ensure product readiness, promotional artwork approvals, and sufficient stock planning for campaigns.
 
 
 &bull; Work closely with the Head of Commercial Development to feed customer insights into overall channel strategy and annual planning.
 
 
 &bull; Support cross-functional reviews by preparing and updating performance dashboards, summaries, and action trackers.
 
 
 
 
 3. Data Analytics &amp; Insights
 
 
 
 
 &bull; Track and consolidate EPOS data from customers to monitor daily and weekly sales trends, out-of-stock issues, and assortment gaps.
 
 
 &bull; Build data-driven reports linking sell-in vs. sell-out, promotional performance, and platform rankings.
 
 
 &bull; Identify growth opportunities through data analysis, customer feedback, and category understanding.
 
 
 &bull; Share analytical insights to guide assortment optimization, pricing, and future JBP planning.
 
 
 
 
 4. Distributor Coordination
 
 
 
 
 &bull; Collaborate with the distributor&rsquo;s e-commerce sales manager to ensure availability, correct pricing, and timely order execution.
 
 
 &bull; Follow up on replenishment, listings, and promotional materials to guarantee 100% execution.
 
 
 &bull; Escalate operational issues proactively to avoid sales loss or customer dissatisfaction.
 
 
 
 
 
 
 Profile Requirements
 
 
 
 &bull; Bachelor&rsquo;s degree in business, Marketing, or related field.
 
 
 &bull; 0-2 years&rsquo; experience in FMCG, e-commerce, or modern trade.
 
 
 &bull; Strong analytical and Excel/data-visualization capability (EPOS, dashboards).
 
 
 &bull; Fluent in English and Arabic.
 
 
 &bull; High attention to detail, persistence, and customer-facing confidence.
 
 
 &bull; Excellent coordination and communication skills across functions.
 
 
 &bull; Passion for execution, speed, and tangible business results.
 
</div>

Ecommerce Specialist

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div> 
We are looking for a Territory Lead to support the growth of our Trauma &amp; Extremities Division in the West Region of KSA (Jeddah, Madinah, Mekkah, Taif). 
What you will do:<ul><li>
Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity</li><li>
Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager</li><li>
Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager</li><li>
Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands</li><li>
Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs</li><li>
Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.</li><li>
Keeping track of material delivery dates in their area of responsibility and informing customers</li><li>
Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.</li><li>
Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates</li><li>
Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons</li><li>
Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition</li><li>
Communicating scientific support requests &amp; plans to the marketing department in the regions where they work and supporting the process.</li><li>
Providing support to the logistics team when needed.</li></ul> 
What you need:
Required<ul><li>
Bachelor&rsquo;s degree in business, medical or related</li><li>
Minimum 2 years commercial experience as territory lead or similar</li><li>
Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)</li><li>
Proficiency in English</li></ul>
Preferred<ul><li>
Experience in Trauma &amp; Extremities</li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Territory Lead, Trauma & Extremities, West region

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div> 
We are looking for a Territory Lead to support the growth of our Trauma &amp; Extremities Division in the West Region of KSA (Jedah, Madinah, Mekkah, Taif). 
What you will do:<ul><li>
Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity</li><li>
Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager</li><li>
Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager</li><li>
Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands</li><li>
Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs</li><li>
Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.</li><li>
Keeping track of material delivery dates in their area of responsibility and informing customers</li><li>
Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.</li><li>
Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates</li><li>
Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons</li><li>
Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition</li><li>
Communicating scientific support requests &amp; plans to the marketing department in the regions where they work and supporting the process.</li><li>
Providing support to the logistics team when needed.</li></ul> 
What you need:
Required<ul><li>
Bachelor&rsquo;s degree in business, medical or related</li><li>
Minimum 2 years commercial experience as territory lead or similar</li><li>
Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)</li><li>
Proficiency in English</li></ul>
Preferred<ul><li>
Experience in Trauma &amp; Extremities</li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div> 
We are looking for a Territory Lead to drive the sales of Endoscopy portfolio in KSA Western Region.<div><div><div><div>
What you will do:<ul><li>
Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity</li><li>
Tracking trends, competitors, developments in products and legal regulations in their area of responsibility and reporting to their manager</li><li>
Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager</li><li>
Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands</li><li>
Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs</li><li>
Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.</li><li>
Keeping track of material delivery dates in their area of responsibility and informing customers</li><li>
Carrying out the delivery and installation of the materials, providing post-sales user training and attending the surgery cases.</li><li>
Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates</li><li>
Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedbacks in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons</li><li>
Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition</li><li>
Communicating the scientific support requests &amp; plans to the marketing department in the regions where they work and supporting the process.</li><li>
Providing support to logistics team when needed.</li></ul>
What you need:<ul><li>
Bachelor&rsquo;s degree in business, medical or related</li><li>
1-3 years experience</li><li>
Experience in relevant field</li><li>
Works collaboratively with others to achieve business objectives using communication and diplomacy skills.</li><li>
Evaluates situations using multiple sources of information.</li><li>
Acts with integrity and knows how to keep commitments in a timely manner.</li><li>
A good understanding of the procedures and concepts within own discipline will be acquired through job related training and on the job experience.</li><li>
Proficiency in English</li><li>
Proficiency in MS Office programs</li><li>
KSA driving license</li><li>
Strong communication skills</li><li>
Team Player</li><li>
Customer Focus</li><li>
Open to change, highly responsible</li></ul></div></div></div></div></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Territory Lead, Endoscopy, Visualization, West Region

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Cluster Lead / Area Manager who can help us move even faster.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 We are looking for a Cluster Lead / Area Manager to join our dynamic team. The Cluster Lead owns end-to-end operational performance for a group of Supermall stores, ensuring best-in-class TATs, NPS, assortment availability, and cost efficiency. This role is directly responsible for manpower management, store performance, last-mile experience, and P&amp;L for assigned stores.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Delivery &amp; Customer Experience
 
 
 <ul>
 <li>
 Ensure stringent Delivery TATs for the cluster.
 </li>
 <li>
 Own NPS &amp; customer experience at cluster level.
 </li>
 <li>
 Manage CIR / After-Sales escalations &amp; closures.
 </li>
 <li>
 Ensure zero downtime, store availability &amp; proactive shutdown governance.
 </li>
 </ul>
 
 
 
 
 
 2. Manpower &amp; Delivery Associate (DA) Governance
 
 
 <ul>
 <li>
 DA availability planning, shift rostering &amp; adherence.
 </li>
 <li>
 DA hiring, grooming, appearance standards &amp; training.
 </li>
 <li>
 DA happiness, retention &amp; monthly satisfaction surveys.
 </li>
 </ul>
 
 
 
 
 
 3. Store Operations &amp; Inventory
 
 
 <ul>
 <li>
 Govern Putaway, picking, batching &amp; logistics efficiency.
 </li>
 <li>
 Retail &rarr; Store direct movement governance.
 </li>
 <li>
 Manage damages, losses &amp; shrinkage controls.
 </li>
 </ul>
 
 
 
 
 
 4. Performance, TAT &amp; Efficiency
 
 
 <ul>
 <li>
 Daily TAT monitoring, deep-dives &amp; corrective actions.
 </li>
 <li>
 Improve batching, routing, and manpower utilization.
 </li>
 <li>
 Drive SMNM actions and store-level SOP compliance.
 </li>
 </ul>
 
 
 
 
 
 5. Revenue &amp; Space Optimization
 
 
 <ul>
 <li>
 Improve revenue per sq. ft. across stores.
 </li>
 <li>
 Optimize physical space, re-layout stores &amp; highlight opportunities.
 </li>
 <li>
 Monitor assortment availability &amp; in-stock %.
 </li>
 </ul>
 
 
 
 
 
 6. Cost Ownership &amp; P&amp;L
 
 
 <ul>
 <li>
 Own cluster P&amp;L including manpower costs, logistics &amp; store operating costs.
 </li>
 <li>
 Run incentive programs &amp; ensure ROI-driven productivity improvement.
 </li>
 </ul>
 
 
 
 
 
 7. BTL &amp; City Support
 
 
 <ul>
 <li>
 Support local marketing, BTL activations &amp; city-level partnerships.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 5&ndash;6 years experience in Q-commerce, hyperlocal, warehousing or retail ops.
 </li>
 <li>
 Strong leadership with ability to manage large DA + store teams.
 </li>
 <li>
 Analytical ability to diagnose TAT, NPS and operational issues.
 </li>
 <li>
 Hands-on operator with strong city-level understanding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
</div>

Area Manager

Index Lights

Job Title Area Sales Manager &ndash; INDEX LIGHTS &ndash; Saudi ArabiaLocation Jeddah or RiyadhCompany Description Index Lights was established in 2003 in Jeddah. The company provides lighting solutions for industrial, retail, and commercial sectors across Saudi Arabia. It designs and manufactures lighting products using high-quality components. The company delivers cost-effective and customized solutions for upgrades, new installations, and large projects. A strong focus on quality and innovation supports its growth in the Saudi market.Role Summary The Area Sales Manager drives sales growth and manages client relationships in the assigned region. The role includes growing wholesale accounts, achieving sales targets, and expanding market presence. Daily responsibilities include customer meetings, sales planning, reporting, and ensuring high customer satisfaction.Key Responsibilities<ul><li>Develop and manage the area sales plan</li><li>Lead and support the area sales team</li><li>Visit wholesale clients and maintain strong relationships</li><li>Acquire new wholesale accounts</li><li>Review market demand and competitor pricing</li><li>Prepare quotations and follow up until closing</li><li>Manage client agreements</li><li>Follow up on collections</li><li>Prepare weekly and monthly reports</li><li>Coordinate stock and product availability</li><li>Support new store openings when needed</li><li>Train the team on lighting products</li><li>Resolve customer issues</li></ul>Required Skills<ul><li>Knowledge of lighting products and specifications</li><li>Negotiation and closing skills</li><li>Ability to build and keep strong client relationships</li><li>Planning and follow-up</li><li>Basic sales and pricing analysis</li><li>Team guidance</li><li>Clear communication in Arabic and English</li></ul>Qualifications<ul><li>4 to 5 years of experience in wholesale and retail sales</li><li>Experience in lighting products</li><li>Experience in wholesale channels</li><li>Strong communication and presentation skills</li><li>Ability to meet targets and lead a team</li><li>Experience in market analysis and business development</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>Willingness to travel within the region</li><li>English language proficiency</li><li>Valid Saudi driving license</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to work in Riyadh or Jeddah ?</li><li>We must fill this position urgently. Can you start immediately?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>lighting products: 2 years (Required)</li><li>Sales : 4 years (Required)</li><li>wholesale sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Area Sales Manager

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