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process improvement analyst

Brainlake Advertising LLC

<div>About the Job
We are seeking a Business Analyst to drive business transformation by conducting workshops, gathering requirement and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.
What You'll Do
<ul><li>Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
</li><li>Requirement Gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
</li><li>Process Reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
</li><li>Process Mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
</li><li>Stakeholder Collaboration: Liaise with business and technical teams to align solutions with objectives.
</li><li>Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
</li><li>Testing and Validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
</li><li>Continuous Improvement: Identify and implement opportunities for ongoing process optimization.
</li></ul>Requirements
<ul><li>A Bachelor&rsquo;s degree in, Computer Science, or a related field.
</li><li>Minimum of 4 years of experience as a Business Analyst, with expertise in process reengineering.
</li><li>Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
</li><li>Strong analytical skills and attention to detail.
</li><li>Excellent communication, facilitation, and collaboration abilities.
</li><li>Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
</li><li>Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
</li><li>A passion for driving business improvement and delivering value.
</li><li>Excellent communication and interpersonal skills. (Preferably Arabic speaking.)
</li><li>Available to work on-site.</li></ul></div>

Business Analyst

<div>
 
 Role Overview:
 
 
 
 We are seeking
 
 Shared Services Analysts and Specialists
 
 to support the organization&rsquo;s centralized functions, including HR, Finance, IT, and Administration. This role focuses on
 
 streamlining processes, enhancing operational efficiency, and supporting multiple departments
 
 through effective shared services delivery.
 
 
 
 
 
 Requirements
 
 
 
 Key Responsibilities:
 
 
 
 
 For All Levels:
 
 
 
 <ul>
 <li>
 
 Provide day-to-day support in HR, Finance, Corporate IT, and Administration.
 
 
 </li>
 <li>
 
 Standardize and streamline processes across departments to improve efficiency.
 
 
 </li>
 <li>
 
 Monitor and report on service delivery metrics.
 
 
 </li>
 <li>
 
 Identify opportunities to reduce operational costs and increase productivity.
 
 
 </li>
 <li>
 
 Ensure compliance with organizational policies and procedures.
 
 
 </li>
 </ul>
 
 
 Additional for Senior Analyst / Specialist:
 
 
 
 <ul>
 <li>
 
 Lead process improvement initiatives and workflow optimization projects.
 
 
 </li>
 <li>
 
 Provide guidance to junior staff and support cross-functional collaboration.
 
 
 </li>
 <li>
 
 Analyze operational data to identify inefficiencies and recommend solutions.
 
 
 </li>
 <li>
 
 Assist in implementing shared services best practices and automation tools.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Finance, HR, IT, or related field.
 
 
 </li>
 <li>
 
 
 Analyst / Specialist:
 
 5&ndash;7 years of experience in shared services, operations, or support functions.
 
 
 </li>
 <li>
 
 
 Senior Analyst / Specialist:
 
 8&ndash;10 years of progressive experience, including process improvement and cross-functional support.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Strong organizational, analytical, and problem-solving skills.
 
 
 </li>
 <li>
 
 Knowledge of shared services operations and process optimization techniques.
 
 
 </li>
 <li>
 
 Proficiency in relevant software and business systems (HRIS, ERP, Finance systems).
 
 
 </li>
 <li>
 
 Excellent communication and stakeholder management skills.
 
 
 </li>
 <li>
 
 
 For Senior Level:
 
 Ability to lead initiatives, mentor junior staff, and influence operational decisions.
 
 
 </li>
 </ul>
 
 Preferred Certifications:
 
 
 <ul>
 <li>
 
 Lean Six Sigma, PMP, or relevant process improvement or functional certifications.
 
 
 </li>
 </ul>
</div>

Shared Services Analyst / Specialist (Mid & Senior Levels)

CLPS Global

<div>
 
 
 Skill &ndash; RPA/BPM Business Analyst (Banking exp Must)
 
 
 
 
 Location &ndash; Qatar
 
 
 
 
 Exp Range &ndash; 8+ Years
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 - Analyze and map business processes using IBM's RPA, Business Process Mining tools and methodologies.
 
 
 - Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.
 
 
 - Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.
 
 
 - Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.
 
 
 - Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).
 
 
 - Support the deployment of IBM&rsquo;s RPA &amp; Business Process Mining software, assisting with configuration, setup, and user training.
 
 
 - Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.
 
 
 - Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and RPA automation technologies.
 
 
 
 
 
 Required Skills and Experience:
 
 
 
 - Bachelor's degree in Business Administration, Information Technology, Data Science, Engineering, or a related field.
 
 
 - Experience working with RPA, process mining tools (IBM or other solutions), process modeling, or business process analysis.
 
 
 - Strong understanding of RPA, business process management (BPM) principles and methodologies.
 
 
 - Familiarity with IBM&rsquo;s Business Process Management (BPM) and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation (RPA), and IBM Cloud Pak for Automation, is a plus.
 
 
 - Proficiency in data analysis and visualization tools (e.g., Python, R, Tableau, Power BI).
 
 
 - Excellent problem-solving skills and ability to translate complex data into actionable business insights.
 
 
 - Strong communication and interpersonal skills to work with both technical and non-technical stakeholders.
 
 
 - Ability to work independently and as part of a team in a client-facing consulting environment.
 
 
 
 
 
 Preferred Skills:
 
 
 
 - Knowledge of advanced analytics, machine learning, and AI techniques in business process optimization.
 
 
 - Experience in process automation, workflow management, or digital transformation projects.
 
 
 - Certification in BPM, Six Sigma, Lean, or similar process improvement methodologies.
 
 
 - Familiarity with cloud-based solutions and enterprise software applications.
 
 
 
 
 
 
 
 
 About CLPS RiDiK
 
 
 
 RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
 
</div>

RPA/BPM Business Analyst

iHorizons

<div><div><h1 class="jobSectionHeader">Note: This is a full-time onsite opportunity based on Doha, Qatar. 
 
Job Summary</h1>
You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering &amp; documenting critical information, managing process change.<h1 class="jobSectionHeader">
Job Objectives</h1>
Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.<h1 class="jobSectionHeader">
Job Responsibilities</h1><h2 class="jobSectionHeader">
Requirement gathering and understanding</h2><ul><li>
Understanding customer requirement, performing requirements analysis</li><li>
Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.</li><li>
Gathering critical information from meetings with various stakeholders and producing useful reports</li><li>
Working closely with clients, technicians, and managerial staff</li><li>
Ensuring solutions meet business needs and requirements.</li><li>
Prioritizing initiatives based on business needs and requirements.</li><li>
Propose solutions based on conducted research and latest market trends.</li><li>
Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts</li><li>
Creating functional specifications for solutions</li><li>
Drawing wireframes for the different product pages</li></ul><h2 class="jobSectionHeader">
Research, Documentation &amp; Communication</h2><ul><li>
Research and staying up to date on the latest process and IT advancements to automate and modernize systems.</li><li>
Leading ongoing reviews of business processes and developing optimization strategies</li><li>
Documenting and communicating the results of your efforts</li><li>
Effectively communicating your insights and plans to cross-functional team members and management.</li><li>
Conducting meetings and presentations to share ideas and findings.</li><li>
Facilitate process workshops, document any information elicited using process maps and business requirements documents.</li></ul><h2 class="jobSectionHeader">
Prototypes &amp; testing</h2><ul><li>
Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.</li><li>
Serving as a liaison between stakeholders and users</li><li>
Supporting business transition and helping to establish change.</li></ul><h1 class="jobSectionHeader">
Job Requirements</h1><h2 class="jobSectionHeader">
Educational Qualification</h2><ul><li>
A bachelor&rsquo;s degree in business or related field.</li></ul></div><h2 class="jobSectionHeader">
Previous Work Experience</h2><ul><li>
A minimum of 5 years of experience in business analysis or a related field</li><li>
A history of leading and supporting successful projects</li><li>
Experience in web channels, digital portals and mobile applications.</li><li>
Experience in creating detailed reports and giving presentations.</li><li>
Experience in Business Requirements documentation (BRD) &amp; Functional Specification documentation (FSD).</li></ul><h2 class="jobSectionHeader">
Skills and Abilities</h2><ul><li>
Must have knowledge of process mapping and business process reengineering.</li><li>
Understand how ERP, BPM, CRM and BI tools operate.</li><li>
Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.</li><li>
Good to have experience in Wireframe designs &amp; Prototypes.</li><li>
Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives.</li><li>
Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.</li><li>
Excellent knowledge of Agile methodologies like SCRUM, KANBAN</li><li>
Related industry certifications (CBAP, PMI-PBA, CSPO)</li><li>
The ability to influence stakeholders and work closely with them to determine acceptable solutions.</li><li>
Excellent documentation skills</li><li>
Fundamental analytical and conceptual thinking skills</li></ul> 

About iHorizons 
iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies. 
 
We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.
wV1PUix6rN</div>

Functional Business Analyst

<div>
 
 Job Summary
 
 
 
 You will be responsible for gathering client requirements and performing requirements analysis. You will lead business process reviews and evaluations, implement solutions, manage process change and monitor project deliverables to ensure timely completion of projects.
 
 
 
 Reporting Structure :
 
 This job reports to Head &ndash; Services Delivery.
 
 
 
 Job Objectives
 
 
 
 Gather and develop client requirements to provide data driven requirement recommendations
 
 
 Evaluate and improve business processes through data analysis
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Gather business requirements from stakeholders and prepare requirements documents by translating conceptual customer requirements into functional requirements
 </li>
 <li>
 Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
 </li>
 <li>
 Lead ongoing reviews of business processes and develop optimization strategies
 </li>
 <li>
 Perform requirements analysis
 </li>
 <li>
 Work closely with clients, technicians, and managerial staff
 </li>
 <li>
 Participate in user acceptance testing
 </li>
 <li>
 Develop and utilize standard templates to accurately write requirements specifications
 </li>
 <li>
 Prioritize initiatives based on business needs and requirements
 </li>
 <li>
 Serve as a liaison between stakeholders and users
 </li>
 <li>
 Facilitate process workshops, document any information elicited using process maps and business requirements documents
 </li>
 <li>
 Be involved in documenting procedures and presenting new process designs to stakeholders for discussion
 </li>
 <li>
 Manage process change
 </li>
 <li>
 Lead process redesign workshops
 </li>
 <li>
 Create process models &amp; specifications to provide direction to the project team
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Educational Qualification
 
 : A bachelor&rsquo;s degree in business or related field
 
 
 
 Previous Work Experience
 
 
 
 <ul>
 <li>
 A minimum of 5 years of experience in business analysis or a related field
 </li>
 <li>
 Experience of leading and supporting successful projects
 </li>
 <li>
 Experience working in a team-oriented, collaborative environment
 </li>
 <li>
 Experience in creating detailed reports and giving presentations
 
 
 </li>
 </ul>
 
 Skills And Abilities
 
 
 
 <ul>
 <li>
 Must have knowledge of process mapping and business process reengineering
 </li>
 <li>
 Understand how ERP, BPM, CRM and BI tools operate
 </li>
 <li>
 Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable
 </li>
 <li>
 Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives
 </li>
 <li>
 Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes
 </li>
 <li>
 Excellent knowledge of Agile methodologies like SCRUM, KANBAN
 </li>
 <li>
 Related industry certificated (CBAP , PMI-PBA, SCPO)
 </li>
 <li>
 Ability to influence stakeholders and work closely with them to determine acceptable solutions
 </li>
 <li>
 Excellent documentation skills
 </li>
 <li>
 Fundamental analytical and conceptual thinking skills
 </li>
 <li>
 Excellent planning, organizational, and time management skills
 </li>
 <li>
 A history of leading and supporting successful projects
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 squyRjHpEU
</div>

Senior Business Analyst

Brainlake

<div>
 
 About The Job
 
 
 
 We are seeking a
 
 Business Analyst
 
 to drive business transformation by conducting workshops, gathering requirement and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
 </li>
 <li>
 Requirement Gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
 </li>
 <li>
 Process Reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
 </li>
 <li>
 Process Mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
 </li>
 <li>
 Stakeholder Collaboration: Liaise with business and technical teams to align solutions with objectives.
 </li>
 <li>
 Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
 </li>
 <li>
 Testing and Validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
 </li>
 <li>
 Continuous Improvement: Identify and implement opportunities for ongoing process optimization.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A Bachelor's degree in, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 4 years of experience as a Business Analyst, with expertise in process reengineering.
 </li>
 <li>
 Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
 </li>
 <li>
 Strong analytical skills and attention to detail.
 </li>
 <li>
 Excellent communication, facilitation, and collaboration abilities.
 </li>
 <li>
 Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
 </li>
 <li>
 Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
 </li>
 <li>
 A passion for driving business improvement and delivering value.
 </li>
 <li>
 Excellent communication and interpersonal skills. (Preferably Arabic speaking.)
 </li>
 <li>
 Available to work on-site.
 </li>
 </ul>
</div>

<div>
 
 Role Overview:
 
 
 
 We are seeking skilled
 
 Internal Audit Analysts and Specialists
 
 to assess financial and operational processes, ensure compliance with accounting standards, and identify risks or inefficiencies. These roles help maintain organizational integrity and support management decision-making through objective audits and recommendations.
 
 
 
 
 
 Requirements
 
 
 
 Key Responsibilities:
 
 
 
 
 For All Levels:
 
 
 
 <ul>
 <li>
 
 Conduct internal audits across financial, operational, and compliance processes.
 
 
 </li>
 <li>
 
 Evaluate the effectiveness of internal controls and risk management processes.
 
 
 </li>
 <li>
 
 Identify potential fraud, waste, or operational inefficiencies.
 
 
 </li>
 <li>
 
 Ensure adherence to accounting standards and regulations (e.g., IFRS, GAAP).
 
 
 </li>
 <li>
 
 Prepare audit reports and present findings to management, with actionable recommendations.
 
 
 </li>
 <li>
 
 Support continuous improvement initiatives based on audit outcomes.
 
 
 </li>
 </ul>
 
 
 Additional for Senior Analyst / Specialist:
 
 
 
 <ul>
 <li>
 
 Lead complex audits and manage audit projects independently.
 
 
 </li>
 <li>
 
 Provide guidance to junior audit staff and review their work.
 
 
 </li>
 <li>
 
 Advise management on risk mitigation strategies and internal control improvements.
 
 
 </li>
 <li>
 
 Collaborate with cross-functional teams to ensure timely implementation of audit recommendations.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Accounting, Finance, or related field; CPA, ACCA, or equivalent preferred.
 
 
 </li>
 <li>
 
 
 Analyst / Specialist:
 
 5&ndash;7 years of experience in internal audit, risk, or compliance roles.
 
 
 </li>
 <li>
 
 
 Senior Analyst / Specialist:
 
 8&ndash;10 years of progressive experience in internal auditing, accounting, or risk management.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Strong understanding of auditing standards, accounting principles, and risk management frameworks.
 
 
 </li>
 <li>
 
 Analytical, detail-oriented, and process-focused.
 
 
 </li>
 <li>
 
 Excellent report-writing and communication skills.
 
 
 </li>
 <li>
 
 
 For Senior Level:
 
 Project management, leadership, and ability to advise management on audit findings and risk mitigation.
 
 
 </li>
 </ul>
 
 Preferred Certifications:
 
 
 <ul>
 <li>
 
 CPA, ACCA, CIA, CISA, or equivalent auditing/accounting certifications.
 
 
 </li>
 </ul>
</div>

Internal Audit Analyst / Specialist (Mid & Senior Levels)

Explore 837+ Process improvement analyst in Doha this September. Find roles across top companies and apply now to boost your career.

837 process improvement analyst jobs IN Doha

Business Analyst

Shared Services Analyst / Specialist (Mid & Senior Levels)

RPA/BPM Business Analyst

Functional Business Analyst

Senior Business Analyst

Business Analyst

Internal Audit Analyst / Specialist (Mid & Senior Levels)