data analyst

business analyst

associate product owner

compliance analyst

customer success analyst (data analyst) Jobs in Lahore

customer success analyst (data analyst)

product analyst

Contegris Pvt Ltd

<p><b>About Contegris</b></p><p>Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, weve been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.</p><p><b>Job Overview:</b></p><p>The Business Analyst will be responsible for defining and prioritizing product requirements, ensuring that the development team delivers products that meet the market and user needs. This role requires a blend of business and technical knowledge, excellent communication skills, and the ability to work collaboratively with various teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and communicate the product vision and strategy to stakeholders and the development team.</li><li>Conduct market research and competitive analysis to inform product strategy and roadmap.</li><li>Gather and prioritize product requirements from multiple sources, including clients, internal stakeholders, and market trends.</li><li>Translate high-level requirements into detailed user stories and acceptance criteria.</li><li>Maintain a well-groomed product backlog, ensuring that it is prioritized based on business value and alignment with the product strategy.</li><li>Collaborate with the project managers to plan and execute sprints.</li><li>Act as the primary point of contact for all product-related matters.</li><li>Facilitate communication between stakeholders and the development team to ensure alignment and transparency.</li><li>Work closely with the development team to ensure the successful delivery of product increments.</li><li>Participate in sprint planning, review, and retrospective meetings.</li><li>Ensure that the product delivers a great user experience and meets quality standards.</li><li>Collaborate with UX/UI designers and QA engineers to refine and test product features.</li><li>Develop and maintain comprehensive product documentation, including user guides, release notes, and technical specifications.</li><li>Ensure documentation is up-to-date and accessible to all stakeholders.</li></ul><p><b>Qualification</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Business, or a related field.</li><li>Atleast 1.5 years of experience as a Business Analyst in a software development company.</li><li>Proven experience in gathering and translating requirements from clients and stakeholders into actionable user stories.</li><li>Strong understanding of Agile methodologies and experience working in Agile environments.</li><li>Excellent communication, presentation, and leadership skills.</li><li>Ability to work effectively with cross-functional teams.</li><li>Strong problem-solving skills and attention to detail.</li><li>Experience with product management tools (e.g., JIRA, Trello, Asana, ClickUp).</li><li>Experience in a product-oriented company with a focus on software solutions.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs120,000.00 per month</p><p>Application Question(s):</p><ul><li>How many projects you have done so far till yet as Business Analyst ?</li></ul><p>Work Location: In person</p><p>Expected Start Date: 01/10/2025</p>

Technical Business Analyst

<p><b>About Contegris</b></p><p>Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, weve been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.</p><p><b>Job Overview</b></p><p>Were looking for a passionate and detail-oriented <b>Business Analyst Trainee</b> to join our product team. In this role, you'll support requirement gathering, documentation, and product research activities. This is a hands-on learning opportunity ideal for fresh graduates eager to enter the tech industry. You'll gain practical experience in Agile environments, product development, and stakeholder collaboration.</p><p><b>Requirements: </b></p><ul><li>Bachelors degree in Computer Science, Business, or a related field.</li><li>Internship or academic project experience in software development or business analysis is a plus.</li><li>Basic understanding of Agile methodologies.</li><li>Eagerness to learn how to gather, write, and manage product requirements.</li><li>Strong communication and interpersonal skill.</li><li>Detail-oriented with good problem-solving abilities.</li><li>Familiarity with any tool like JIRA, Trello, Asana, or ClickUp.</li></ul><p><b>Candidates who have completed their graduation in 2025 are preferred to apply</b></p><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs30,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p><p>Expected Start Date: 01/10/2025</p>

Trainee Business Analyst

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
Premier Construction Software - a division of Constellation Software Inc. &ndash; is the market-leading cloud-based integrated construction management solution, for mid-sized General Contractors, Design Builders and Land Developers. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe and Australia and Middle East. Premier Construction Software is the valued technology partner of over 650 customers worldwide. Premier is headquartered in Canada and also operates offices in Australia, Pakistan, and UAE.<br>
<br>
Job Summary:<br>
We are looking for a motivated Junior Business Analyst to join our team. The role involves assisting in gathering, analyzing, and documenting business requirements, supporting solution design, and ensuring smooth communication between stakeholders and technical teams. This is an excellent opportunity for someone who wants to build a career in business analysis and software products and grow within a fast-paced environment.<br>
<br>
Key Responsibilities:<br>
<ul><li>Assist in gathering and documenting business requirements from stakeholders.</li><li>Support the preparation of business requirement documents (BRD), functional specifications, and user stories.</li><li>Work with cross-functional teams including product managers, developers, and QA to ensure requirements are well understood.</li><li>Conduct basic data analysis and research to support decision-making.</li><li>Participate in meetings, workshops, and interviews with stakeholders to capture needs.</li><li>Help in creating process flow diagrams, wireframes, and simple mockups.</li><li>Assist in testing, validation, and UAT to ensure solutions meet business needs.</li><li>Maintain project documentation, track progress, and ensure requirements traceability.</li></ul><br>
Skills &amp; Qualifications:<br>
<ul><li>Bachelor&rsquo;s degree in Business Administration, Computer Science, IT, or a related field.</li><li>1 to 3 years of experience as a Business Analyst, Product Analyst, or in a similar role.</li><li>Strong communication and documentation skills.</li><li>Basic knowledge of SDLC, Agile methodologies (Scrum/Kanban), and requirement gathering techniques.</li><li>Ability to analyze problems and propose logical solutions.</li><li>General understanding of software concepts such as APIs, Databases, frontend, backend, web, UI and UX, ...</li><li>Familiarity with ERPs, accounting software, and construction industry is a valuable plus.</li><li>Familiarity with tools like Zendesk, DevOps, MS Office, Excel, Figma, Balsamiq, or similar and use of AI is a valuable plus.</li><li>Eagerness to learn and grow in the field of business analysis.</li></ul></div><div><br>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Jr. Business Analyst

Dubizzle Labs

<div>
 At Dubizzle Labs, we are looking to further expand our Pakistan engineering office of already 300+. We are most interested in bringing on board colleagues who love to learn, perform, and teach. We are building a high-quality engineering environment with a super focus on delivering value to customers. Your primary responsibility would be to build world-class suite products to support the hyper-growth of our businesses in 9 countries.
 <br/>
 <br/>
 <ul>
  <li>
   Define the product strategy, roadmap, and prepare PRDs/Specs with prioritized features and corresponding
  </li>
  <li>
   Justification using data analysis and pain point analysis. Expert on wire-framing and prototyping using AdobeXD/Figma/or any other tool
  </li>
  <li>
   Strong communication and negotiation skills to bridge gaps between design, engineering, marketing, sales, customer support, and end-users
  </li>
  <li>
   Sound knowledge of SDLC, Google Analytics, Firebase, Data Studio, and Databases
  </li>
  <li>
   Understanding of the SCRUM framework and effectively applying it within teams
  </li>
  <li>
   Strong analytical skills and a data-driven mindset to craft solutions backed with data and plan value proposition accordingly
  </li>
  <li>
   Expertise in competitor analysis and ability to keep up with the competition and pivoting the product accordingly
  </li>
  <li>
   Familiarity with the Quran and its translation will be considered an added advantage
  </li>
 </ul>
</div>


Product Intern

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform analysis to understand Risk / Fraud behaviours, contribute to fraud detection features and models
  </li>
  <li>
   Build and maintain fraud rules in response to evolving fraud behaviours
  </li>
  <li>
   Extract insights from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities
  </li>
  <li>
   Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.
  </li>
  <li>
   Participate in monthly, quarterly, and annual business reviews for the Fraud team
  </li>
  <li>
   Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging fraud risks through a collaborative approach with stakeholders.
  </li>
  <li>
   Own multiple projects to enhance and optimise fraud strategy, policies, processes, systems, and tools.
  </li>
  <li>
   Build cross-functional partnerships with Product, Policy, Legal, Engineering teams and other teams within foodpanda to execute exceptional solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent practical experience
  </li>
  <li>
   4 to 5 years of experience working with analytical tools and/or data analysis (e.g., SQL, Python, Business Intelligence/dashboards)
  </li>
  <li>
   4 to 5 years of experience in a data-focused role such as product analytics, business analytics, business operations, or data science
  </li>
  <li>
   Excellence in project management, structured and logical thinking, process optimization, interpersonal communication and influencing skills
  </li>
  <li>
   Ability to present clear solutions with excellent attention to detail and clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders
  </li>
  <li>
   Ability to work through ambiguity and thrive in a rapidly changing environment
  </li>
  <li>
   Managed data projects from start to finish successfully independently
  </li>
  <li>
   Being an integral member of the Fraud team through working independently
  </li>
  <li>
   Building effective relationships across the business
  </li>
  <li>
   Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously
  </li>
  <li>
   Owning projects from start to finish based on imminent fraud behaviours
  </li>
 </ul>
</div>


Manager, Risk and Fraud

ESP Interactive Solutions (Pvt.)Ltd

<p>The content writer is the voice of clients by writing for the web that lines up with a brand and other marketing efforts.</p><ul><li>For us, a writer must have excellent writing skills and proper knowledge of sentence structure/grammar/tenses with the adaptability of providing content on quality standards is essential.</li></ul><p><b>Core responsibilities:</b></p><ul><li>Writing a blog/Article and product writing that must be SEO friendly with unique content</li><li>Product description and reviews</li><li>Press release writing</li><li>Guest post writing with every type of requirements niche</li><li>Info graphic creation</li></ul><p>&middot; Well aware of latest technology and trends in the field of information technology.</p><p>&middot; Gather and analyze technical and product information from various sources to document new or changing product functionality.</p><p>&middot; Stay updated on appropriate style guidelines</p><p><b>Requirements:</b></p><p>&middot; Exceptional writing and research skills</p><p>&middot; Content writer must have excellent writing grip for a web based audience with the best working knowledge of SEO requirements.</p><ul><li>Well, knowledge of SEO and how to apply in content.</li><li>Great attention on the content details</li><li>The ability to complete multiple tasks and adhere to the deadline.</li><li>Perform high quality meaningful content work</li><li>Creative writer for Blogger and web base content</li><li>Quality analyst of existing and new content.</li><li>Plagiarism-free content writer</li></ul><p>&middot; Ability to work independently to meet deadlines</p><p>&middot; Excellent organizational skill and multitasking ability</p><p>&middot; Excellent research and time management skills.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Content Writer

servicePath™

<div>
 servicePath&trade; is an innovative provider of commercial software for IT Service Providers, specifically managed Services and Cloud Computing providers.
 <br/>
 <br/>
 We are strong proponents of leveraging Artificial Intelligence to drive innovation, aligning with our core value of continuous improvement. By integrating AI into our workflows, we enhance productivity, streamline processes, and elevate our solutions to new heights.
 <br/>
 <br/>
 To learn more about our corporate values and how AI shapes our approach, visit our website.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a Product Owner at servicePath&trade;, you will play a pivotal role in shaping the direction and success of our CPQ+ software product. You will collaborate closely with stakeholders to deeply understand their needs, translate those needs into actionable requirements, and guide the agile software development team in delivering solutions that exceed customer expectations. Your ownership of projects and commitment to continuous improvement will be instrumental in driving customer satisfaction and ensuring the ongoing success of our products.
 <br/>
 <br/>
 At servicePath&trade;, we seek candidates who are eager to enhance performance by leveraging tools and technologies like AI. Our goal is to streamline tasks, increase efficiency, and maximize productivity, making work more manageable while driving organizational success.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Position: Product Owner
  </li>
  <li>
   Department: Product Department
  </li>
  <li>
   Reports to: Product Director
  </li>
  <li>
   Shift: Day Shift
  </li>
  <li>
   Position: Full Time
  </li>
  <li>
   Location: Pakistan
  </li>
  <li>
   Location Type: Remote
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own project deliverables from initial requirements through to delivery, taking full responsibility for the customer outcome&mdash;not just the delivery itself.
  </li>
  <li>
   Lead requirements gathering sessions with stakeholders, ensuring clear articulation and documentation of business and technical requirements.
  </li>
  <li>
   Lead a team of Software Business Analysts.
  </li>
  <li>
   Define solutions to complex business problems in collaboration with technical and subject matter experts, focusing on maximizing stakeholder value.
  </li>
  <li>
   Conduct User Acceptance Testing throughout the software development lifecycle to validate that delivered solutions meet customer needs and expectations.
  </li>
  <li>
   Create customer-facing documentation for features and enhancements, ensuring clarity and usability.
  </li>
  <li>
   Contribute to the continuous improvement of agile procedures and processes, leveraging your insights and experiences to drive efficiency and effectiveness.
  </li>
  <li>
   Utilize business process analysis and competitive product analysis to elicit requirements, conduct gap analysis, and present findings to stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Key Competencies and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5-6 years of experience in a Software Business Analyst or related role within the B2B software industry.
  </li>
  <li>
   Exceptional communication skills with a strong customer focus.
  </li>
  <li>
   Good understanding of the sales cycle in enterprise businesses.
  </li>
  <li>
   Ability to think strategically, analyze market trends, and translate insights into a compelling product vision and actionable plans.
  </li>
  <li>
   Strong analytical skills with the ability to solve complex problems.
  </li>
  <li>
   Demonstrated ability to manage multiple projects concurrently from inception to completion.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Critical thinking
  </li>
  <li>
   Analytical skills
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Communication skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with CRM, CPQ, and Sales Management business systems.
  </li>
  <li>
   Understanding of the technology and/or managed services industries.
  </li>
  <li>
   Proficiency with Jira and Confluence for project management and collaboration.
  </li>
  <li>
   Advanced skills in the Microsoft Office suite.
  </li>
  <li>
   Certification in Product Management (e.g., Certified Scrum Product Owner).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Background Checks And Ethical Conduct
  <br/>
  <br/>
 </strong>
 servicePath&trade; conducts background checks as part of its hiring process. We take integrity seriously, fraudulent misrepresentation, identity deception, or unauthorized subcontracting will result in withdrawal of an offer or termination.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 At servicePath&trade;, we celebrate diversity and are committed to creating an inclusive workplace where everyone is valued and respected. Employment decisions are made based on merit without regard to race, gender, religion, nationality, sexual orientation, disability, or other protected characteristics.
 <br/>
 <br/>
 If you are an existing employee interested in this role, submit your resume and reach out to HR for a confidential discussion about the next steps.
 <br/>
 <br/>
 <strong>
  Budget
  <br/>
  <br/>
 </strong>
 20K &ndash; 22K USD per Annum + Annual Performance Bonus
</div>


Product Owner

Explore 589+ Product analyst in Lahore this September. Find roles across top companies and apply now to boost your career.