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product manager / senior product manager – customer value management (cvm) Jobs in Noida

product manager / senior product manager – customer value management (cvm)

product manager senior product manager customer value management cvm

One97 Communications Limited

<div>
 
 
 About Us:
 
 
 Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
 
 
 
 
 
 
 
 About Telco Team:
 
 
 
 
 Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97&rsquo;s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco&rsquo;
 
 s.
 
 
 Our
 
 Key Offerings are divided into 5 broad categories as follows:
 
 
 
 
 &bull; Entertainment
 
 
 
 
 &bull; Digital Platforms
 
 
 
 
 &bull; CVM Solutions
 
 
 
 
 &bull; Enterprise Services
 
 
 
 
 &bull; Financial Platforms
 
 
 
 
 One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 We are looking for an experienced CVM Product Manager to lead the strategy, roadmap, and delivery of Customer Value Management solutions for large telecom operators. The ideal candidate will have hands-on experience with CVM platforms, with strong understanding of campaign orchestration, analytics-driven decisioning, segmentation, and multi-channel engagement systems.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 1. Product Strategy &amp; Roadmap
 
 
 
 
 -Own the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.
 
 
 
 
 -Translate business objectives into product features with clear prioritization.
 
 
 
 
 -Benchmark industry CVM trends, competitor platforms, and
 
 
 
 
 advanced analytics capabilities.
 
 
 
 
 
 
 
 2. Platform &amp; Solution Ownership
 
 
 
 
 -Define and manage features across CVM components:
 
 
 
 
 -Campaign Management
 
 
 
 
 -Journey Builder / Orchestration
 
 
 
 
 -Real-time Decisioning
 
 
 
 
 -Segmentation &amp; Targeting
 
 
 
 
 -Offer Recommendation Engine
 
 
 
 
 -Loyalty &amp; Gamification Modules
 
 
 
 
 -Work closely with engineering, data science, integration, and UX
 
 
 
 
 teams to drive product development &amp; its enhancements with AI.
 
 
 
 
 
 
 
 3. Stakeholder &amp; Client Management
 
 
 
 
 -Act as product SME in discussions with telecom operators (CXO,
 
 
 
 
 Marketing, CVM, Digital, IT teams).
 
 
 
 
 -Convert operator business cases into product requirements,
 
 
 
 
 workflows, and functional specs.
 
 
 
 
 -Lead product demos, requirement workshops, and solution
 
 
 
 
 walkthroughs.
 
 
 
 
 
 
 
 4. Data, Analytics &amp; Performance
 
 
 
 
 -Understand Telco data models (CDR, usage, subscriber profile,
 
 
 
 
 recharge, pack data, network KPIs).
 
 
 
 
 -Work with analytics teams to build predictive models (churn, ARPU
 
 
 
 
 uplift, cross-sell/upsell).
 
 
 
 
 -Monitor campaign performance and optimize through iterative
 
 
 
 
 improvements.
 
 
 
 
 
 
 
 5. Delivery &amp; Execution
 
 
 
 
 -Create detailed PRDs, user stories, and acceptance criteria.
 
 
 
 
 -Drive agile ceremonies and ensure timely delivery of releases.
 
 
 
 
 -Coordinate with QA for UAT, performance validation, and production
 
 
 
 
 rollout.
 
 
 
 
 
 
 
 6. Cross-Functional Leadership
 
 
 
 
 - Work with Marketing, Product Ops, Data Engineering, CRM, and
 
 
 
 
 DevOps teams.
 
 
 
 
 -Provide inputs to Pre-Sales, Solutioning, and RFP submissions.
 
 
 
 
 -Support GTM activities for new features and capabilities.
 
 
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 -4&ndash;10+ years of experience in Telecom CVM product/solution roles.
 
 
 
 
 -Prior experience working with any CVM platforms of Telco - Domestic
 
 
 
 
 /International.
 
 
 
 
 -Strong understanding of Telco subscriber lifecycle, segments, and
 
 
 
 
 revenue-driving CVM strategies.
 
 
 
 
 -Deep experience in at least two areas:
 
 
 
 
 -Campaign Automation
 
 
 
 
 -CVM Analytics / Predictive Models
 
 
 
 
 -Real-time Decisioning
 
 
 
 
 -Offer/Pack Recommender Systems
 
 
 
 
 -Customer Journeys
 
 
 
 
 -Loyalty Management
 
 
 
 
 -Ability to convert ambiguous operator needs into structured product
 
 
 
 
 requirements.
 
 
 
 
 -Strong analytical mindset with understanding of SQL, dashboards,
 
 
 
 
 KPIs, A/B testing, and campaign measurement.
 
 
 
 
 -Excellent presentation, communication, and stakeholder-facing
 
 
 
 
 skills.
 
 
 
 
 
 
 
 
 Why join us?
 
 
 
 
 
 &middot;&nbsp;A collaborative output driven program that brings cohesiveness
 
 
 
 
 across businesses through technology.
 
 
 
 
 &middot;&nbsp; Improve the average revenue per use by increasing the cross-sell
 
 
 
 
 opportunities.
 
 
 
 
 &middot; &nbsp;A solid 360 feedback from your peer teams on your support of their
 
 
 
 
 goals.
 
 
 
 
 &middot;&nbsp; Respect, that is earned, not demanded from your peers and
 
 
 
 
 manager.
 
 
 
 
 &nbsp;
 
 
 
 
 
 Compensation
 
 
 
 :
 
 
 
 
 If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!
 
 
 
 
 
 
 
 
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
</div>

Product Manager / Senior Product Manager – Customer Value Management (CVM)

ORRA Fine Jewellery

<div>
 We are excited to announce that Orra is hiring for the position of Store Manager (SM). If you are passionate about retail operations, team leadership, and delivering exceptional customer experiences, this could be the perfect opportunity for you!
 
 
 Role: Store Manager
 
 
 Location: Mumbai , Delhi , Ahmedabad ,Bangalore , Hyderabad , Nagpur .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage day-to-day store operations
 </li>
 <li>
 Lead and motivate the team to achieve sales targets
 </li>
 <li>
 Ensure excellent customer service and store standards
 </li>
 <li>
 Handle inventory and stock management
 
 
 </li>
 </ul>
 
 Mandatory Requirements
 
 
 
 <ul>
 <li>
 Experience in BTL (Below The Line) marketing activities
 </li>
 <li>
 Strong Diamond product knowledge and sales experience
 </li>
 <li>
 Proven ability to drive performance and meet targets
 
 
 </li>
 </ul>
 If your are ready to take the next step in your career, please reply to this email with your updated resume and your preferred location.
 
 
 Email - abhishek.gupta@orra.co.in
 
 
 Contact Number -+91 99878 42783
 
 
 This job is provided by Shine.com
</div>

Store Manager

Jubilant FoodWorks Ltd.

<div>
 
 We are hiring a
 
 Senior Marketing Manager
 
 for Dunkin for Donut &amp; ready to eat (RTE). The incumbent should be resilient, super curious to solve consumer/ category problem and is passionate about learning and testing new things. The incumbent should enjoy the science of consumer behaviour, love numbers &amp; analytics and is ambitious to grow fast with the business. On this orange journey, tonns of food love, fast pace of innovation and working with multistake holders will be added fun. We are looking for mavericks, who are self starters, ardent optimist at heart. They can challenge the status quo, stand tall and inspire people to move with speed. They take experimentation as a large canvas to learn, dream and execute. The role of marketing manager, will stretch the incumbent across the 6P&rsquo;s of marketing: (i) Product Planning &amp; Innovation (menu planning) (ii) Bringing Alive the Brand Proposition, (iii) Packaging &amp; (iv)Pricing (v)Promo mix planning and landing the innovation at store (Place) to drive category growth and build brand love amongst Dunkin fans. The incumbent will be responsible for (i) Right product and comms brief (ii) GTM of innovation (iii) Hold the category P&amp;L and be the custodian of Integrated brand comms mix, along with CMO of Dunkin.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Innovation Project Management
 
 
 <ul>
 <li>
 Lead high-stakes, cross-functional projects with NPD and Supply Chain teams to develop concepts for innovation.
 </li>
 <li>
 Run IPM and Stage Gate forums for new product development.
 </li>
 <li>
 Manage end-to-end commercialization of product launches.
 </li>
 <li>
 Demonstrate strong project management skills and the ability to influence cross-functional teams on project charters.
 </li>
 </ul>
 
 
 2. Menu Planning &amp; Driving Excitement
 
 
 <ul>
 <li>
 Drive quarterly and monthly innovation and renovation calendars.
 </li>
 <li>
 Build business cases for NPDs and own pricing, volume, revenue, and GM delivery.
 </li>
 <li>
 Collaborate with Supply Chain and Operations to manage indent and sampling plans for NPDs.
 </li>
 <li>
 Ensure monthly product planning (innovation volumes) is aligned with SC and Ops teams.
 </li>
 <li>
 Drive category growth through core offerings and new launches.
 </li>
 </ul>
 
 
 3. Build Excitement: Brand Comms &amp; Planning
 
 
 <ul>
 <li>
 Own marketing mix elements for in-store activities, new launches, and BAU across channels.
 </li>
 <li>
 Drive promotion mix and communication elements across media and ensure perfect store execution.
 </li>
 <li>
 Work with creative partners to deliver impactful communication for retail branding and big-scale activations.
 </li>
 </ul>
 
 
 4. Media Amplification &amp; Social Media Content
 
 
 <ul>
 <li>
 Drive brand visibility and amplification across channels.
 </li>
 <li>
 Design social media strategy and lead conversations and big-day activations.
 </li>
 <li>
 Leverage influencers, digital platforms, and LSM activities for engagement.
 </li>
 </ul>
 
 
 5. Brand Audit &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Conduct monthly competitive and product P&amp;L analysis using internal and external data.
 </li>
 <li>
 Identify gaps in portfolio and pricing strategy and respond quickly to market needs.
 </li>
 <li>
 Perform comprehensive benchmarking across the 4Ps in direct and indirect competitive categories.
 </li>
 </ul>
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 
 Experience:
 
 7&ndash;8 years in FMCG/QSR/Retail, with at least 4+ years in marketing or consumer insights.
 </li>
 <li>
 
 Analytical Skills:
 
 Strong data handling capabilities and a passion for numbers.
 </li>
 <li>
 
 Action-Oriented:
 
 High bias for action and ability to translate insights into execution.
 </li>
 <li>
 
 Other Skills:
 
 Excellent project management, cross-functional collaboration, and communication skills.
 </li>
 </ul>
 
 
</div>

Senior Manager

Astro Arun Pandit

<div>
 
 
 Hiring: Growth &amp; Product Manager (2&ndash;6 yrs)
 
 
 
 
 
 
 Location:
 
 Noida (On-site preferred)
 
 
 
 Type:
 
 Full-time
 
 
 
 
 
 We&rsquo;re building a fast-scaling ecosystem across
 
 apps, e-commerce, courses, content, and community
 
 with a mission to take
 
 Indian spiritual commerce global
 
 .
 
 
 
 
 
 We need
 
 Growth &amp; Product Managers
 
 who can
 
 lead, execute, and scale product-led growth
 
 , not just make PPTs.
 
 
 
 
 
 
 
 
 
 
 
 🧠 What You&rsquo;ll Own
 
 
 
 
 
 
 You will own the growth roadmap
 
 for a brand/product from
 
 0&rarr;1 and 1&rarr;10
 
 :
 
 
 
 
 <ul>
 <li>
 Plan and execute product launches
 </li>
 <li>
 Build and improve funnels (AARRR)
 </li>
 <li>
 Design experiments &amp; growth loops
 </li>
 <li>
 Drive CAC &darr;, LTV &uarr;, conversions &uarr;
 </li>
 <li>
 Manage sprints, timelines, and squads
 </li>
 <li>
 Set up dashboards, KPIs, and reporting
 </li>
 <li>
 Collaborate with product, tech, content, and performance teams
 </li>
 <li>
 Build SOPs, workflows, and playbooks
 </li>
 <li>
 Document learnings and scale systems
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll be judged by outcomes, not hours.
 
 
 
 
 
 
 
 
 
 
 
 
 🧠 You&rsquo;d Be a Great Fit If You:
 
 
 
 
 <ul>
 <li>
 Have
 
 2&ndash;6 years
 
 in growth, product, PM, or ops
 </li>
 <li>
 Think with a
 
 data + strategy mindset
 
 </li>
 <li>
 
 Can structure and manage complex projects
 
 </li>
 <li>
 
 Understand funnels, cohorts, retention, CRO
 
 </li>
 <li>
 
 Can manage stakeholders and keep momentum
 
 </li>
 <li>
 
 Comfortable with Excel/Sheets, GA4, Notion, ClickUp, or Airtable
 
 </li>
 <li>
 
 Obsessed with speed, insights, execution
 
 </li>
 </ul>
 
 
 
 
 
 Bonus points if you&rsquo;ve worked in:
 
 
 
 
 
 <ul>
 <li>
 D2C
 </li>
 <li>
 SaaS
 </li>
 <li>
 Apps
 </li>
 <li>
 Ed-tech
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 💰 Compensation
 
 
 
 
 
 
 Competitive salary + performance bonus.
 
 
 
 
 We reward ownership, velocity, and results
 
 , not attendance.
 
 
 
 
 
 
 
 
 
 
 
 ⚡ Why Work With Us
 
 
 
 
 
 
 You&rsquo;ll:
 
 
 
 
 
 <ul>
 <li>
 Work on
 
 products used by millions
 
 </li>
 <li>
 
 Build things from scratch
 
 </li>
 <li>
 
 Work directly with founders
 
 </li>
 <li>
 
 Own real KPIs
 
 </li>
 <li>
 
 Move fast, learn fast
 
 </li>
 </ul>
 
 
 
 
 
 High-growth, high-velocity environment.
 
 
 
 
 Not corporate. Not slow.
 
 
 
 
 
 
 
 
 
 
 
 
 🟥 Who Should NOT Apply
 
 
 
 
 <ul>
 <li>
 &ldquo;Tell me what to do&rdquo; people
 </li>
 <li>
 PPT builders without execution skills
 </li>
 <li>
 Managers who don&rsquo;t like data
 </li>
 <li>
 Slow movers
 </li>
 </ul>
 
 
 
 
 
 We need builders, problem-solvers, and executors
 
 .
 
 
 
 
 
 
 
 
 
 
 
 📩 Apply Now
 
 
 
 
 
 
 Send:
 
 
 
 
 
 <ul>
 <li>
 Resume
 </li>
 <li>
 2 best growth wins (with numbers)
 </li>
 <li>
 Tools you&rsquo;ve used
 </li>
 </ul>
 
 
 
 
 
 To:
 
 recruitment@astroarunpandit.org
 
 
 
 Subject:
 
 
 Growth &amp; Product Manager &ndash; (Your Name)
 
 
 
 
 
 
 
 Or DM me &ldquo;Growth &amp; Product&rdquo;
 
 
 
 
 
 
 
 
 
 
 
 
 🚀 Titles Under This Role
 
 
 
 
 <ul>
 <li>
 Growth Manager
 </li>
 <li>
 Product Growth Manager
 </li>
 <li>
 Growth Operations Manager
 </li>
 <li>
 Growth PM
 </li>
 <li>
 Product Marketing &amp; Growth Manager
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 🌍 About Us
 
 
 
 
 
 
 We are building a global ecosystem at the intersection of:
 
 
 
 
 Spirituality, Wellness, Education, Commerce, and AI.
 
 
 
 
 
 
 
 If you want to build, scale, and create impact
 
 &mdash; let&rsquo;s talk.
 
 
 
 
 
 👉 Apply now: recruitment@astroarunpandit.org
 
</div>

Growth Product Manager

Diligente Technologies

<div>
 
 
 Job Title: Customer Success Analyst
 
 
 
 
 Location:
 
 Noida / Chennai
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Experience Level:
 
 Mid-Level (Minimum 4 Years Experience required)
 
 
 
 Night Shift timings:
 
 9pm - 6am IST (US Pacific hours)
 
 
 
 WORK FROM OFFICE / ONSITE
 
 
 
 
 Reports to:
 
 Head of Customer Success
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Customer Success Analyst, you&rsquo;ll be the part of the customer success team to help create knowledge base, FAQ&rsquo;s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You&rsquo;ll play a key role in onboarding, support, customer education, and renewal strategies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices.
 </li>
 <li>
 Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction.
 </li>
 <li>
 Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content.
 </li>
 <li>
 Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders).
 </li>
 <li>
 Monitor key customer health metrics and take action on churn risks or upsell opportunities.
 </li>
 <li>
 Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience.
 </li>
 <li>
 Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Communications, Marketing, or related field.
 </li>
 <li>
 
 4+ years of experience
 
 in a Customer Success, Account Management, or Customer Support role at a SaaS company.
 </li>
 <li>
 Demonstrated experience setting up and managing customer-facing knowledge bases and educational content.
 </li>
 <li>
 Proven ability to craft engaging and strategic customer success emails and campaigns.
 </li>
 <li>
 Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement.
 </li>
 <li>
 
 Experience with HubSpot
 
 CRM or similar tools is highly preferred.
 </li>
 <li>
 Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus.
 </li>
 <li>
 Will be working US Pacific Standard Time.
 </li>
 </ul>
 
 
</div>

Customer Success Analyst- PST/Night shift

<div>
 
 Client is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, client rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. We're passionate about helping our customers succeed and are looking for a dedicated
 
 Customer Success Analyst
 
 to join our team and help drive user satisfaction, retention, and long-term growth.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Customer Success Analyst, you&rsquo;ll be the part of the customer success team to help create knowledge base, FAQ&rsquo;s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You&rsquo;ll play a key role in onboarding, support, customer education, and renewal strategies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices.
 </li>
 <li>
 Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction.
 </li>
 <li>
 Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content.
 </li>
 <li>
 Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders).
 </li>
 <li>
 Monitor key customer health metrics and take action on churn risks or upsell opportunities.
 </li>
 <li>
 Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience.
 </li>
 <li>
 Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Communications, Marketing, or related field.
 </li>
 <li>
 
 2+ years of experience
 
 in a Customer Success, Account Management, or Customer Support role at a SaaS company.
 </li>
 <li>
 Demonstrated experience setting up and managing customer-facing knowledge bases and educational content.
 </li>
 <li>
 Proven ability to craft engaging and strategic customer success emails and campaigns.
 </li>
 <li>
 Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement.
 </li>
 <li>
 
 Experience with HubSpot
 
 CRM or similar tools is highly preferred.
 </li>
 <li>
 Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus.
 </li>
 <li>
 
 Will be working US Pacific Standard Time.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary and performance-based bonuses
 </li>
 <li>
 Flexible work environment
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Health and wellness benefits
 </li>
 <li>
 A collaborative, mission-driven team
 </li>
 </ul>
 
 
</div>

Customer Success Analyst

Microsoft

<div>
 
 Overview
 
 
 
 At Microsoft, our objective is to redefine productivity by advancing how individuals create, share, and preserve ideas collaboratively. Office for the Web is a core component of Microsoft 365, delivering critical connectivity and productivity solutions. Our team, the Web Experiences &amp; Services Team (WEST) is responsible for maintaining a modern, efficient, scalable, and cost-effective platform underlying Office web applications.
 
 
 As a
 
 Product Manager II
 
 within the WEST team, you will lead strategic initiatives that leverage Artificial Intelligence (AI) &amp; Machine Learning to improve platform reliability, efficiency, and compliance across Office Online services. This role demands deep technical expertise in service architecture and health monitoring, requiring you to proactively drive improvements in service efficiency&mdash;such as cost optimisation, reliability, and availability. You will work closely with engineering teams to strengthen the Office platform&rsquo;s resilience and operational effectiveness, while also shaping the infrastructure and cloud integration roadmap to deliver robust, high-performing solutions.
 
 
 Success in this role requires a solid technical background, particularly in service architecture, platform engineering, and web services - to facilitate effective collaboration across engineering teams within the organization. The ideal candidate exhibits a strong commitment to achieving business objectives and maintains a customer/partner-oriented mindset. They possess the ability to clearly communicate complex technical concepts to engineering teams, partners, and stakeholders, and demonstrate a comprehensive understanding of DevOps workflows. Proficiency in build/validation systems and DevOps methodologies is essential for attaining operational excellence.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build great partnerships with other Microsoft teams to leverage others&rsquo; work and build upon a cohesive solution for our developers and partners.
 </li>
 <li>
 Strive to generate clarity and drive alignment across multiple teams, leading to clear and concise deliverables.
 </li>
 <li>
 Build strong partnerships with engineers and partner teams to deliver on the roadmap with great execution excellence.
 </li>
 <li>
 Communicate complex technical concepts to leadership and internal teams through clear and regular communication that establishes trust.
 </li>
 <li>
 Drive measurable impact across service reliability, cost efficiency, and compliance by aligning cross-functional teams and owning feature roadmaps.
 </li>
 <li>
 Champion automation and AI investments to scale operational performance, reduce incident response time, and improve developer productivity.
 </li>
 <li>
 Identify opportunities to integrate AI-driven solutions into platform, and developer workflows to improve reliability &amp; experience.
 </li>
 <li>
 Collaborate with engineering to uphold technical excellence, using data-driven insights to optimize product development and service health.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's Degree AND 2+ years experience in product/service/program management or software development
 </li>
 <ul>
 <li>
 OR equivalent experience.
 </li>
 </ul>
 <li>
 Strong technical background in building &amp; maintaining scalable platform &amp; services; with ability to partner well with technical audience like engineers and architects.
 </li>
 <li>
 Have excellent communication skills, proven ability to handle difficult and sensitive situations, cross-group and interpersonal skills.
 </li>
 <li>
 Ability to adapt quickly to lead programs/ projects and to enable innovation, thirst for continual learning and passion to motivate and grow people.
 </li>
 <li>
 Experience across the complete product cycle, from initial design to execution and release process. Proven ability to drive large scale projects with high collaboration and leadership.
 </li>
 <li>
 Detail oriented and able to rapidly come up to speed on complex technologies and architectures.
 
 </li>
 </ul>
 
 Other Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree AND 5+ years experience in product/service/program management or software development
 </li>
 <ul>
 <li>
 OR equivalent experience.
 </li>
 </ul>
 <li>
 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
 </li>
 <li>
 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
 
 </li>
 </ul>
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Product Manager 2

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