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associate product manager - experience Jobs in Mumbai

associate product manager - experience

product owner

Adform

<div>
 
 About The Role And The Team
 
 
 
 The Product Management department is the place where we take customer challenges into our hands and translate them into new opportunities and solutions, where new products, capabilities or improvements are born, where we measure and celebrate product success, where we keep user experience at our hearts and on top of our minds, where business value is our language, and where learning and doing things better is what makes us get up every day.
 
 
 We are working in an extremely fast-paced, dynamic and international environment, with a high degree of cross-functional and cross-product collaboration and are looking for a Product Manager who enjoys changes, challenges, learning every day, and likes working on back-end solutions.
 
 
 
 We hope you are ready to change the game! Be ready to:
 
 
 
 <ul>
 <li>
 Fully own and manage Development Teams&rsquo; backlogs, and prioritize items there to best achieve short and long-term Product goals
 </li>
 <li>
 Ensure that Product Backlogs are transparent, and clear to stakeholders, and show what Development Teams will be working on next
 </li>
 <li>
 Identify dependencies with other Product Teams, and coordinate needed changes with fellow Product Managers
 </li>
 <li>
 Manage Product Development cycles starting when scopes are handed over by Product Directors, continuing with requirement analysis, definition and refinement of Epics and User Stories, verifying against acceptance criteria, preparing user documentation, and communicating product releases
 </li>
 <li>
 Plan Business Milestones according to company priorities
 </li>
 <li>
 Optimize the value of the work performed by Development Teams, and strive to maximize from business value perspective on both Commercial and Technical projects
 </li>
 <li>
 Act as a subject matter expert of your Product domain
 
 
 
 </li>
 </ul>
 
 Attitude First. Everything else will follow. We can grow together faster if you have:
 
 
 
 <ul>
 <li>
 Have proven track record of working as a Technical Product Manager for at least 3+ years
 </li>
 <li>
 Are experienced in managing frontend and backend products
 </li>
 <li>
 Are passionate about Product Management discipline and able to demonstrate a strong knowledge of Product Management methodologies, techniques, and best practices
 </li>
 <li>
 Are experienced in working with dispersed and cross-functional teams
 </li>
 <li>
 Are adaptable to change and thrive in a fast-paced business environment
 </li>
 <li>
 Have &ldquo;can-do &ldquo;attitude, and passion for making things happen
 </li>
 <li>
 Have excellent verbal and written communication skills, and are fluent in English
 </li>
 <li>
 Adform&rsquo; s guiding principles embodied. Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as Team Players, Remain Ambitious, and Stand Tall in all interactions.
 
 
 
 </li>
 </ul>
 
 Stand out by having experience in:
 
 
 
 <ul>
 <li>
 Are certified Scrum Product Owner (CSPO)
 </li>
 <li>
 Have AdTech experience
 </li>
 <li>
 Experience in supporting development teams that work with GraphQL, reusable applets, stereotypes, and components
 
 
 
 </li>
 </ul>
 
 Our promise to you:
 
 
 
 <ul>
 <li>
 You will be surrounded by a dynamic, inspiring and international environment
 </li>
 <li>
 You will have opportunities to learn and grow daily
 </li>
 <li>
 Your Leader will ensure transparent, up-to-date communication and support your needs
 </li>
 <li>
 You will be directly contributing to the strategic product scopes in Adform
 </li>
 <li>
 Premium health insurance with ₹10,00,000 coverage for you and your family
 </li>
 <li>
 24 paid vacation days to enjoy life outside of work
 </li>
 <li>
 Paid maternity (6 months) and paternity (2 weeks)
 </li>
 <li>
 Annual learning budget to help you grow your skills and support continuous learning
 </li>
 <li>
 Rewarding referral program for helping us grow
 </li>
 <li>
 Global perks such as birthday gifts, work anniversaries, and company events to connect with colleagues and have fun
 
 
 
 </li>
 </ul>
 And much more &ndash; join us to explore the full experience
 
 
 
 About Us
 
 Adform is the most powerful and safe media buying platform in the world. With a 20+ year history of delivering service excellence and forward-looking technology, Adform enables major brands, agencies, and publishers to create, buy, and sell digital advertising globally. Having pushed the boundaries through augmented intelligence and an industry-leading identity solution, Adform has consistently changed the game for digital advertisers.
</div>

Product Manager

AU SMALL FINANCE BANK

<div>
 
 Role:- Senior Product Manager - Core
 
 
 Experience: 5&ndash;7 years
 
 
 Level: SM / AVP
 
 
 
 Role Overview:-
 
 We are looking for a visionary Senior Product Manager to reimagine our core banking products, including Accounts and Deposits on AU 0101. You will be the engine of creativity for our core platform, responsible for transforming traditional banking services into engaging, mobile-first experiences. Success in this role requires a unique blend of user empathy, data-driven decision-making, and a deep, nuanced understanding of how financial accounts are structured and regulated.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and drive the innovation strategy for Accounts and Deposits, identifying market opportunities and developing product concepts that set new industry standards.
 </li>
 <li>
 Lead the end-to-end product development lifecycle, from ideation and prototyping to launch, fostering a culture of experimentation and rapid iteration.
 </li>
 <li>
 Analyze user behavior data to identify opportunities for increasing platform stickiness and driving feature optimization and prioritization.
 </li>
 <li>
 Utilize customer engagement platforms (e.g., MoEngage, CleverTap) to understand the user lifecycle, drive feature adoption, and boost retention.
 </li>
 <li>
 Ensure all product features are fully compliant with relevant RBI circulars on KYC/AML, customer service standards, and data privacy.
 </li>
 <li>
 Collaborate with cross-functional teams (engineering, design, marketing, operations) to ensure seamless product delivery and build highly personalized user experiences.
 </li>
 <li>
 Conduct user testing and A/B testing to incorporate feedback and continuously improve product offerings.
 </li>
 </ul>
 
 
 Core Competencies &amp; Skills
 
 
 <ul>
 <li>
 Strategic &amp; Analytical Thinking: Ability to develop a product vision, create data-informed roadmaps, and conduct market research to identify opportunities for differentiation.
 </li>
 <li>
 Data-Driven Decision Making: Proficiency in analyzing user data, A/B test results, and performance metrics. Experience with analytics tools (e.g., Google Analytics, Mixpanel, Adobe Analytics) is required.
 </li>
 <li>
 Customer-Centricity: A deep empathy for user needs and experience with customer journey mapping and UX/UI design principles to create intuitive products.
 </li>
 <li>
 Technical Literacy: A solid grasp of API-driven product development, the software development lifecycle (SDLC), and fintech integrations to facilitate effective communication with engineering.
 </li>
 <li>
 Execution &amp; Collaboration: Expertise in Agile methodologies and proficiency with tools like JIRA. Exceptional communication and stakeholder management skills are essential for leading cross-functional teams.
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 5-7 years of experience in product management for digital platforms; fintech or payments experience is strongly preferred.
 </li>
 <li>
 Deep understanding of core account constitution principles, including Mode of Operation (MOP) to define account access rules, various customer relationship structures (e.g., individual, joint, household), and accounting entity types (e.g., sole proprietorship, corporation).
 </li>
 <li>
 A proven track record of conceptualizing and launching innovative, user-centric features that drive engagement and growth.
 </li>
 <li>
 Proficiency in using customer engagement and analytics platforms like CleverTap or MoEngage to make data-informed product decisions.
 </li>
 <li>
 Strong understanding of core banking processes and regulatory environments.
 </li>
 <li>
 Good to have: Working knowledge of SQL for data extraction and analysis, enabling faster, data-driven decision-making and reducing dependency on engineering teams.
 </li>
 </ul>
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 Exceptional communication and stakeholder management skills.
 </li>
 <li>
 A strong analytical mindset with the ability to make data-driven decisions.
 </li>
 <li>
 A creative problem-solver with keen attention to detail.
 </li>
 <li>
 Results-oriented with the ability to thrive in a fast-paced environment.
 </li>
 </ul>
 
 
 Education Qualification
 
 
 <ul>
 <li>
 BE / B.Tech / M.Tech / MBA.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Shape the digital growth engine for one of India&rsquo;s fastest-growing banks.
 </li>
 <li>
 Be a part of transformative digital initiatives that directly impact millions.
 </li>
 <li>
 Work with passionate teams who are redefining the future of banking.
 </li>
 <li>
 Drive innovation and growth in a highly empowered, performance-led culture.
 </li>
 </ul>
 
 
</div>

FanCode

<div>
 FanCode is India&rsquo;s premier digital sports destination, dedicated to delivering a best-in-class experience for fans across live and non-live sports. Launched in March 2019 by industry veterans Yannick Colaco and Prasana Krishnan, FanCode has reached over 160 million users. The platform features a wide array of global and domestic sporting leagues, in partnership with leading sports associations. FanCode offers interactive live streaming through industry-first subscription models, including Match, Bundle, and Tour Passes, as well as monthly and annual plans at accessible price points. Some of the marquee properties include La Liga, Formula 1, MotoGP, cricket leagues from around the globe including CPL, Super Smash amongst others.
 
 
 Dream Sports, India&rsquo;s leading Sports Technology company, is the parent company of FanCode, with brands such as Dream11, and DreamSetGo in its portfolio.
 
 
 
 Product @ FanCode:
 
 
 
 Our focus is on building a highly scalable single destination for all sports fans. The product team conceptualises features and provides a strategic roadmap for creating fan-centric solutions. The team is filled with visionaries &amp; risk takers who eat, sleep &amp; dream the product! We use technology &amp; tools like Google Analytics, Looker, CleverTap, to analyse data &amp; enhance performance.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Embrace an AI-first strategy, using GenAI for prototyping, workflow automation (n8n, Zapier), and streamlining processes and fan experiences.
 </li>
 <li>
 Drive engagement &amp; retention by identifying key levers that enhance fan stickiness, repeat engagement, and habit loops.
 </li>
 <li>
 Support strategic third-party integrations by driving product execution, technical coordination, and cross-functional alignment to ensure seamless partner onboarding and delivery.
 </li>
 <li>
 Support the end-to-end product lifecycle, from gathering user insights and defining product specifications to coordinating cross-functional implementation and monitoring outcomes.
 </li>
 <li>
 Conduct user research and competitive benchmarking to uncover fan needs, usability gaps, and market opportunities.
 </li>
 <li>
 Work closely with Product Managers, Engineers, Designers, and Business teams to deliver impactful and fan-first experiences.
 
 
 </li>
 </ul>
 
 Must Have:
 
 
 
 <ul>
 <li>
 2&ndash;3 years of overall professional experience in product management or adjacent roles (product/business analytics, UX research, or engineering).
 </li>
 <li>
 Experience using CRM tools and contributing to retention-focused product strategies.
 </li>
 <li>
 A demonstrated AI-first thought process in problem-solving and solution design.
 </li>
 <li>
 Demonstrated ability to identify user problems and collaborate on delivering user-centric solutions.
 </li>
 <li>
 Experience in building data driven insights with SQL.
 </li>
 <li>
 Hands-on with LLMs, prompt engineering, and applying AI capabilities to product use cases.
 
 
 </li>
 </ul>
 
 Good to Have:
 
 
 
 <ul>
 <li>
 Passion for sports.
 </li>
 <li>
 Prior experience in a fast-paced D2C, OTT, or consumer tech product environment.
 
 
 </li>
 </ul>
 
 About Dream Sports:
 
 
 
 Dream Sports is India&rsquo;s leading sports technology company with 280 million+ users, housing brands such as Dream11 , the world&rsquo;s largest fantasy sports platform, FanCode , a premier sports content &amp; commerce platform and DreamSetGo , a sports experiences platform.
 
 
 Dream Sports is based in Mumbai and has a workforce of close to 1,000 &lsquo;Sportans&rsquo;. Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports&rsquo; vision is to &lsquo;Make Sports Better&rsquo; for fans through the confluence of sports and technology.
 
 
 For more information: https://dreamsports.group/
</div>

Associate Product Manager - Experience

Indiabulls Group

<div>
 
 Hiring: Product Manager &ndash; Trading APIs &amp; Algo Solutions
 
 
 
 
 
 Mumbai - Full time
 
 
 Indiabulls Securities Limited
 
 
 
 
 
 Are you passionate about building cutting-edge trading technology for the retail and HNI segments? Do you have deep experience in API-driven stock broking products, algo trading workflows and Indian derivatives markets?
 
 
 
 
 
 If yes, Indiabulls Securities is looking for Product Managers to join our core team and lead the next wave of innovation in retail trading tech.
 
 
 
 
 
 ---
 
 
 
 
 
 What You'll Work On:
 
 
 
 
 
 - Own the roadmap and development of our Open Trading APIs (order placement, market data, RMS integration, etc.)
 
 
 - Drive the Algo approval lifecycle with NSE/BSE/MCX: documentation, testing, and compliance coordination
 
 
 - Partner with internal tech, compliance, and sales teams to enable seamless API-based and algo trading solutions
 
 
 - Build products that simplify and enhance the experience for retail algo traders, fintech developers, and HNIs
 
 
 - Stay ahead of Indian trading tech trends &ndash; low-latency trading, smart order routing, FIX protocol, etc.
 
 
 - Benchmark our product suite with the best in the Indian broking ecosystem
 
 
 
 
 
 ---
 
 
 
 
 
 What We're Looking For:
 
 
 
 
 
 - 2-5 years of product management experience in stock broking /crypto/ trading tech firms in India
 
 
 - Strong domain knowledge of Indian stock markets, especially F&amp;O (derivatives) and retail algo usage
 
 
 - Hands-on experience with Open APIs (REST/FIX), order management systems, RMS integration, etc.
 
 
 - Prior involvement in the algo approval process with Indian exchanges (NSE/BSE/MCX)
 
 
 - Understanding of compliance needs for SEBI-regulated algo trading
 
 
 
 
 
 ---
 
 
 
 
 
 Preferred Background:
 
 
 
 
 
 - Product roles at top Indian brokers, API platforms, or algo trading enablers
 
 
 - Exposure to retail-first trading products, DIY algo platforms, or API-led brokerage models
 
 
 - Comfort working with engineers and external fintech partners on trading infrastructure
 
 
 
 
 
 ---
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 - Build mission-critical products for India's - fast-growing retail &amp; HNI trading community
 
 
 - Full ownership and autonomy to define and drive product success
 
 
 - Join a team that values innovation, speed, and deep domain expertise
 
 
 
</div>

Product Manager – Trading APIs & Algo Solutions

Intellect Design Arena Ltd

<div>
 
 Head of Product Management is a senior leadership position reporting into the Business Head &ndash;Lending.
 
 
 
 
 
 He/she is responsible for end to end Product Management, This role will oversee the product
 
 
 management team, ensuring the successful development, launch, and optimization
 
 
 of Lending suite of products that meet market and customer demands thereby meeting
 
 
 business goals. The ideal candidate will possess a deep understanding of Lending
 
 
 domain, product lifecycle management, ability to work in collaborative environment and
 
 
 a proven track record in lending product development and/or implementation. This role
 
 
 need to work closely with the business head and engineering, pre-sales, delivery functions.
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 1. Product Leadership: &bull;
 
 
 
 
 
 &bull; Define and implement the product vision, strategy, and roadmap for the Lending
 
 
 product in alignment with business goals.
 
 
 &bull; Lead market research and analysis to identify market trends, customer needs,
 
 
 and business landscape in the Lending domain
 
 
 &bull; Collaborate with executive leadership to set strategic priorities and make data-
 
 
 driven decisions.
 
 
 
 
 
 
 2. Product Development with Quality Focus
 
 
 
 
 
 
 &bull; Oversee the entire Lending product development lifecycle from concept to launch,
 
 
 ensuring timely and high-quality delivery.
 
 
 &bull; Work closely with engineering, design, marketing, and sales teams to ensure
 
 
 alignment and successful product rollouts.
 
 
 &bull; Get the product build and released which will involve creating solution landscape,
 
 
 user stories, creating and reviewing test plan etc
 
 
 &bull; Manage the product portfolio, making decisions on product enhancements,
 
 
 releases, and sunsets.
 
 
 &bull; Key focus on product quality from functional, technical and usability perspectives
 
 
 &bull; Handle product documentation and presentations.
 
 
 &bull; Understand non-functional requirements such as scalability, performance,
 
 
 integration and security etc.
 
 
 
 
 
 
 
 
 
 3. Team Management:
 
 
 
 &bull; Build, mentor, and manage a high-performing product management team with
 
 
 lending SMEs
 
 
 
 
 
 &bull; Foster a collaborative and innovative team culture, promoting professional growth
 
 
 and development.
 
 
 &bull; Set performance goals, conduct regular evaluations, and provide feedback to
 
 
 team members.
 
 
 &bull; Develop accountability processes where leaders and Associates are held accountable
 
 
 for building a culture of accountability that sustains excellence.
 
 
 
 
 
 
 4. Customer Focus:
 
 
 
 &bull; Develop a deep understanding of customer needs and pain points through direct
 
 
 interactions with both customers and delivery teams.
 
 
 &bull; Understand the needs of implementation including expectations from product,
 
 
 handle modernization projects from product perspective.
 
 
 &bull; Ensure products deliver exceptional user experiences and meet or exceed
 
 
 customer expectations.
 
 
 &bull; Lead solutioning workshops with customer. Get customer alignment on solution
 
 
 scope.
 
 
 &bull; Understand localization, interfacing and regulatory needs
 
 
 &bull; Advocate for the customer in all product-related decisions.
 
 
 
 
 
 
 5. Stakeholder Engagement &amp; Collaboration:
 
 
 
 &bull; Communicate product vision, strategy, and updates to internal and external
 
 
 stakeholders.
 
 
 &bull; Build and maintain relationships with key internal and external stakeholders.
 
 
 &bull; Act as the product evangelist both internally and externally
 
 
 
 
 
 
 6. Performance Tracking:
 
 
 
 &bull; Define and monitor key product metrics to evaluate performance and drive
 
 
 continuous improvement.
 
 
 &bull; Utilize data analytics to inform product decisions and measure success.
 
 
 &bull; Prepare and present regular reports on product performance and strategic
 
 
 initiatives.
 
 
 
 
 
 
 
 
 
 Key Skill Requirements
 
 
 
 1. Very strong lending domain expertise across origination, servicing and collection
 
 
 management areas in retail, corporate and Islamic lending
 
 
 2. Good understanding of multiple markets, Fintechs, regulatory requirements in different
 
 
 regions.
 
 
 3. Proven experience in developing / implementing Lending product.
 
 
 4. Strong analytical and problem-solving skills.
 
 
 5. Excellent communication and interpersonal skills.
 
 
 6. Ability to lead and inspire teams in a fast-paced, dynamic environment.
 
 
 7. Deep understanding of market research, product lifecycle, and agile
 
 
 methodologies.
 
 
 
 
 
 
 Key Outputs
 
 
 
 1. Actual product capability against product vision
 
 
 2. Customer and market acceptance of the product
 
 
 3. Attainment of product business goals
 
 
 
</div>

Head of Product-Lending

JPMorganChase

<div>
 
 Job Description
 
 
 
 Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, data analytics, and responsible AI delivering impactful, compliant, and scalable solutions.
 
 
 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients leveraging AI across machine learning, NLP, retrieval, and generative techniques (with agentic orchestration as one option among many).
 
 
 
 Job Summary
 
 
 
 As a Product Manager in
 
 Legal &amp; Regulatory Control Operations (LRCO) Product
 
 , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you act as the voice of the customer and develop profitable products that provide measurable value. You guide successful launches, collect feedback, and ensure top tier client experiences delivering a broad AI toolkit including predictive analytics, machine learning, natural language processing, retrieval‑augmented generation, workflow automation, and agentic approaches as appropriate. With a strong commitment to scalability, resiliency, stability, and responsible AI, you collaborate closely with cross‑functional teams to deliver compliant, high-quality products that exceed customer expectations.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Own and prioritize the product backlog and roadmap, balancing AI capabilities with core features to meet strategic goals and regulatory constraints.
 </li>
 <li>
 Assist discovery and research to identify AI use cases across ML, NLP, information retrieval (e.g., RAG), optimization, predictive analytics, and workflow automation&mdash;evaluating build/buy/partner options (agentic methods included when they add value).
 </li>
 <li>
 Establish success metrics and instrumentation, including adoption, accuracy/precision/recall, time‑to‑resolution, cost‑to‑serve, reliability/latency, and risk posture.
 </li>
 <li>
 Drive cross‑functional delivery with Engineering, Data Science/ML, UX, Operations, Compliance, Legal, and Risk to ship AI capabilities, classification, anomaly detection, recommendations, and decision support with human‑in‑the‑loop where appropriate.
 </li>
 <li>
 Champion Responsible AI, ensuring data governance, privacy, security, explain ability, fairness, evaluation rigor, monitoring, and model risk management across the model lifecycle.
 </li>
 <li>
 Translate customer pain points into AI powered solutions for example regulatory change intelligence, control monitoring, case triage/routing, knowledge retrieval, evidence synthesis, redaction/PII detection&mdash;and validate via pilots and A/B tests. Support and troubleshooting: partner with teams to resolve issues, prioritize fixes, and drive continuous improvement based on telemetry and customer feedback.
 </li>
 <li>
 Author epics, user stories, and acceptance criteria (including offline/online evaluation plans) and manage delivery using Agile practices and tools (Jira, Confluence).
 </li>
 <li>
 Plan change management for AI features (enablement, documentation, training, support readiness) and track business impact post‑launch.
 </li>
 <li>
 Manage platform and vendor ecosystem (LLM platforms, vector stores, orchestration frameworks, MLOps/monitoring, analytics) to optimize cost, performance, and SLAs.
 </li>
 <li>
 Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Leverage 8+ years of experience or equivalent expertise in product management or a relevant domain.
 </li>
 <li>
 Apply advanced knowledge of the product development lifecycle, design, and data analytics.
 </li>
 <li>
 Lead discovery, ideation, strategy, requirements, and value management in complex environments.
 </li>
 <li>
 Operate effectively in a highly matrixed, complex organization.
 </li>
 <li>
 Translate AI technologies, including machine learning, NLP, and generative AI, into business value.
 </li>
 <li>
 Utilize Agile processes and tools like Confluence, JIRA, and Git.
 </li>
 <li>
 Collaborate with Data Science/ML and Engineering teams; be familiar with AI platforms and tooling.
 </li>
 <li>
 Make data-driven decisions using experimentation, statistical thinking, and telemetry.
 </li>
 <li>
 Apply knowledge of Responsible AI, privacy, security, compliance, and model risk management.
 </li>
 <li>
 Communicate complex AI concepts to non-technical stakeholders and senior leaders effectively.
 </li>
 <li>
 Adapt and solve problems with strong organization and execution skills in dynamic environments.
 
 
 </li>
 </ul>
 
 ABOUT US
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.
 
 
 Operations teams develop and manage innovative, secure service solutions to meet clients&rsquo; needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
</div>

Maiz Kitchens

<div>
 
 
 📩
 
 
 How to Apply:
 
 
 Email your CV to corporate.hr@maiz.in with cc to arish@maiz.in, veer@maiz.in. Please mention &lsquo;Application For City Head - Mumbai &amp; Pune at Maiz Kitchens&rsquo;&rsquo; in the subject, and in the body please mention your notice period and current and expected CTC.
 
 
 
 
 
 
 
 
 
 
 Location:
 
 Mumbai
 
 
 
 Reports to:
 
 COO
 
 
 
 Type:
 
 Full-time
 
 
 
 Salary Range:
 
 17-20LPA
 
 
 
 
 
 
 About Us
 
 
 
 
 
 
 Maiz Kitchens is not just another QSR chain &mdash; we&rsquo;re a fast-growing movement redefining how people experience fresh, high-quality, crave-worthy food. With both Maiz Mexican Kitchen (www.maiz.in) and Harvest Salad Co (www.harvestsaladco.com) we are expanding across cities, we&rsquo;re looking for a
 
 City Head-Mumbai&amp;Pune
 
 who will lead the growth of our multi-outlet QSR operations, act as the region owner, drive P&amp;L performance, and deliver operational excellence.. If you thrive in high-energy, high-growth environments where
 
 every day is a launchpad for something new
 
 , this is your stage.
 
 
 
 
 
 
 Your Mission
 
 
 
 
 
 
 
 Own and lead city-level operations
 
 with an unwavering focus on
 
 product quality, operational excellence, and customer delight
 
 . The City Head will act as the
 
 City P&amp;L owner
 
 , driving profitability and sustainable growth through
 
 data-driven decisions, efficient processes, and high-performing teams
 
 , while ensuring the brand consistently delivers an outstanding, product-led experience across all outlets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Accountability Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Oversee end-to-end operations for all outlets in Mumbai &amp; Pune ensuring adherence to brand SOPs and quality standards.
 </li>
 <li>
 &nbsp;&nbsp;Lead and manage
 
 Operations, field HR, Training, Maintenance function
 
 across the city.
 </li>
 <li>
 &nbsp;Build and nurture high-performing teams with a culture of ownership, accountability, and excellence
 </li>
 </ul>
 
 
 
 
 
 P&amp;L Ownership &amp; Financial Accountability
 
 
 <ul>
 <li>
 Take full ownership of the city&rsquo;s
 
 Profit &amp; Loss (P&amp;L)
 
 , ensuring revenue targets, margin improvements, and cost controls are consistently met.
 </li>
 <li>
 Develop and execute strategies to maximize sales, control operational costs, and improve bottom-line performance.
 </li>
 <li>
 Monitor financial metrics regularly and present actionable insights to leadership.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience &amp; Quality Assurance
 
 
 <ul>
 <li>
 Maintain top-tier customer service with excellent product ratings,consistent service speed and food quality standards across all stores.
 </li>
 <li>
 Analyze customer feedback and implement actionable operational improvements.
 </li>
 <li>
 Regularly audit stores for compliance, hygiene, and service standards.
 </li>
 </ul>
 
 
 
 
 
 Data Analysis &amp; Decision-Making
 
 
 <ul>
 <li>
 Leverage operational and financial data to identify performance gaps, trends, and opportunities.
 </li>
 <li>
 Use data-driven insights to improve outlet performance, optimize processes, and enhance customer experience.
 </li>
 <li>
 Analyse and track dashboards and KPIs to support informed decision-making and strategic planning.
 </li>
 </ul>
 
 
 
 
 
 Expansion &amp; Growth
 
 
 <ul>
 <li>
 Partner with leadership to drive city-level growth and
 
 new store launches
 
 .
 </li>
 <li>
 Ensure seamless operational readiness and post-launch performance stabilization.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Collaborate closely with
 
 Supply Chain, Marketing, Finance, and Central Ops
 
 teams to align city operations with business goals.
 </li>
 <li>
 Collaborate with the Data team to implement tools that enhance operational efficiency and customer engagement.
 </li>
 </ul>
 
 
 
 
 
 Crisis &amp; Risk Management
 
 
 <ul>
 <li>
 Anticipate operational risks, troubleshoot challenges proactively, and ensure quick resolution to protect the brand and customer trust.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Graduate in Business, Hospitality, or Operations Management
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 8&ndash;15 years of experience in QSR, casual dining, or retail operations.
 </li>
 <li>
 Proven expertise in managing multi-outlet operations of a city, with strong P&amp;L and data-driven management skills.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Attributes:
 
 
 <ul>
 <li>
 Strong analytical skills with expertise in using data for decision-making.
 </li>
 <li>
 Ownership mindset with a strong sense of accountability.
 </li>
 <li>
 Excellent communication, problem-solving, and organizational abilities.
 </li>
 <li>
 Ability to thrive in a fast-paced, high-growth environment
 </li>
 <li>
 Customer-first attitude with a passion for operational excellence.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s In It For You
 
 
 
 
 
 <ul>
 <li>
 
 Impact at Scale
 
 &ndash; Your work will directly shape the careers of hundreds of team members.
 </li>
 <li>
 
 Fast Growth, Fast Learning
 
 &ndash; Be part of a brand in expansion mode.
 </li>
 <li>
 
 Creative Freedom
 
 &ndash; Build the city team and process your way, with leadership support.
 </li>
 <li>
 
 Purpose &amp; Pride
 
 &ndash; Join a team obsessed with quality, customer delight, and making QSR exciting again.
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 </ul>
 
 
 
 
 If you believe great food starts with great people &mdash; and you know how to find, grow, and inspire them &mdash; we want to meet you.
 
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City Head – Mumbai & Pune

Explore 115+ Product owner in Mumbai this September. Find roles across top companies and apply now to boost your career.

115 product owner jobs IN Mumbai

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Product Manager

City Head – Mumbai & Pune