real estate agent

property consultant

project manager

finance manager

real estate consultant

property manager

Your Place Real Estate

URGENT! We are seeking a highly motivated and proactive Assistant to Property Manager with prior UAE real estate experience to support the day-to-day operations of our property management department.The ideal candidate will possess excellent communication and relationship management skills, be fluent in English and preferably Arabic, and have a strong understanding of Dubai's real estate market, tenancy regulations, and property management operations.This role requires an individual who is organized, detail-oriented, confident when dealing with landlords and tenants, and capable of handling multiple responsibilities in a fast-paced environment.Key ResponsibilitiesClient Acquisition &amp; Relationship Management<ul><li>Assist the Property Manager in identifying and pursuing new landlord clients through networking, referrals, and targeted marketing efforts.</li><li>Assist the Property Manager in building and maintaining strong relationships with property owners by providing regular updates and addressing inquiries and concerns promptly.</li></ul>Property Management Operations<ul><li>Oversee the condition, maintenance, and repair of managed properties to ensure they are maintained to high standards.</li><li>Supervise annual property inspections as requested by landlords and identify necessary improvements.</li><li>Liaise with internal departments and building management when required.</li></ul>Property Marketing &amp; Listing Supervision<ul><li>Coordinate and request professional property photoshoots.</li><li>Review and approve property photographs to ensure quality and branding consistency.</li><li>Supervise advertisement descriptions for property listings.</li><li>Review and verify published listings to ensure accuracy.</li></ul>Leasing &amp; Tenant Management<ul><li>Prepare booking forms and tenancy contracts.</li><li>Collect tenant documentation and ensure all records are complete.</li><li>Manage rental payments, security deposits, and tenancy compliance.</li><li>Oversee lease renewals and implement rental increases in accordance with applicable RERA regulations.</li><li>Manage and track rental and sales leads and follow up with potential clients.</li></ul>Legal Compliance and Case Coordination<ul><li>Manage legal and tenancy-related cases, including drafting legal notices, warning letters, demand notices, official correspondence, and internal memorandums in both English and Arabic.</li><li>Coordinate with Tawjeeh, legal consultants, manage RDC account, property managers, tenants, and relevant departments to ensure timely resolution of legal and tenancy matters.</li><li>Prepare, maintain, and organize legal files, case records, tenancy documents, and supporting documentation, ensuring compliance with company policies and UAE regulations.</li><li>Act as the primary liaison for legal and dispute-related matters, facilitating effective communication between internal departments, external stakeholders, and government entities.</li><li>Monitor case progress, follow up on outstanding actions, and provide regular updates to management regarding legal proceedings and tenancy disputes.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 2-3 years of UAE real estate and property management experience.</li><li>Strong understanding of Dubai real estate laws, tenancy regulations, and RERA guidelines.</li><li>Excellent written and verbal English communication skills.</li><li>Arabic language proficiency is highly preferred.</li><li>Strong negotiation, interpersonal, and client relationship management skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office applications and CRM/property management systems.</li><li>Ability to work independently and manage multiple priorities efficiently.</li><li>Valid UAE driving licence is an advantage.</li></ul>Compensation &amp; Benefits<ul><li>Competitive compensation package commensurate with experience.</li><li>UAE employment benefits as per labour law.</li><li>Other benefits will be discussed with shortlisted candidates.</li></ul>Pay: AED6,000.00 - AED7,500.00 per monthWork Location: In person

Assistant to the Property Manager (UAE Real Estate Experience Required)

Stella Stays

Who we areAt Stella Stays, we&rsquo;re not just another hospitality brand - we&rsquo;re building the future of living. We&rsquo;ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what&rsquo;s never been built before - together.If you&rsquo;re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you&rsquo;ve found it. Welcome to the future. Welcome to Stella Stays.At Stella Stays, you will:We are looking for a proactive and enthusiastic Community Executive to bring our building to life by creating memorable experiences for guests and tenants. As the first point of contact, you will foster a welcoming atmosphere, build a strong sense of community, oversee the presentation and aesthetics of shared spaces, and coordinate with internal teams to ensure a seamless day-to-day experience. If you enjoy connecting people, delivering outstanding hospitality, and creating spaces where communities thrive, we'd love to hear from you.Responsibilities:<ul><li>Welcome guests, tenants, and visitors with a warm and professional approach.</li><li>You will be the primary point of contact for guest inquiries and tenant support.</li><li>Create memorable experiences that enhance satisfaction and community spirit.</li><li>Organize community engagement activities, networking events, and wellness initiatives that encourage interaction among building users.</li><li>Maintain the building's aesthetics by ensuring all common areas are clean, organized, and visually appealing.</li><li>Conduct regular inspections to ensure facilities meet high standards of quality and presentation.</li><li>Daily walkthroughs of the property to ensure all spaces are guest-ready, visually aligned with brand standards, and maintained to a high aesthetic quality.</li><li>Drive a strong sense of community by engaging with guests, understanding their needs, and proactively enhancing their overall experience.</li><li>Monitor service quality across all touchpoints, ensuring consistency in cleanliness, presentation, and hospitality standards</li><li>Plan and execute community activities, guest engagement initiatives, and in-building experiences that foster connection and belonging.</li><li>Support coordination of incoming requests, communications, and basic administrative tasks related to building operations.</li><li>Champion the overall atmosphere of the building &mdash; ensuring it feels vibrant, connected, and thoughtfully curated at all times.</li></ul>Qualifications:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>1-3 years of experience in community management, customer experience, property management preferably in the hospitality industry.</li><li>Strong organizational and multitasking abilities, with attention to detail.</li><li>Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.</li><li>Proficient in using property management systems and other relevant software.</li><li>Ability to work independently and make sound decisions in a fast-paced environment.</li></ul>What We're Looking For<ul><li>Friendly, approachable, and naturally positive.</li><li>Passionate about creating outstanding guest experiences.</li><li>Highly attentive to detail, especially regarding cleanliness and aesthetics.</li><li>A relationship builder who enjoys bringing people together.</li><li>Proactive, resourceful, and solution-oriented.</li><li>Professional, reliable, and takes pride in maintaining high standards.</li><li>Comfortable engaging with people from diverse backgrounds and cultures.</li></ul>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the managementWork Location: In person

Community Executive

Boli Real Estate Auction LLC

About Us:At Boli.ae, we&rsquo;re building the future of real estate transactions. As the UAE&rsquo;s first fully digital real estate auction platform, we&rsquo;re transforming the way people buy and sell property by making it faster, smarter and more transparent.Job Overview:We are seeking a dynamic and experienced Business Development Manager to join our team. The ideal candidate will have a strong background in real estate, possess an extensive network within the industry, and demonstrate innovative problem-solving abilities. This role requires individuals who can think outside the box and provide tailored solutions to our clients.Key Responsibilities:<ul><li>Develop and maintain relationships with real estate agents and agencies to expand our network.</li><li>Identify and pursue new sales opportunities through networking and market research.</li><li>Provide clients with comprehensive property information and guidance throughout the auction process.</li><li>Collaborate with the marketing team to promote properties and attract potential buyers.</li><li>Negotiate terms and conditions with clients to secure successful transactions.</li><li>Stay updated on market trends, property values, and industry developments to offer informed advice to clients.</li></ul>Requirements:<ul><li>Proven experience in UAE Real Estate Developers or PropTech (online property portals) space.</li><li>Extensive network within the real estate industry, particularly with agents and agencies.</li><li>Strong problem-solving skills and the ability to provide innovative solutions.</li><li>Excellent communication and negotiation skills.</li><li>Self-motivated with a results-driven approach.</li><li>Immediate Joiners preferred.</li></ul>Why Join Us?<ul><li>Be part of a fast-growing PropTech company reshaping the real estate industry.</li><li>Work in a dynamic and innovative environment with growth opportunities.</li><li>Competitive salary, commission structure and benefits package.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>Do you have experience working with&nbsp;UAE Real Estate Developers or in the PropTech space ? (This is a mandatory non-negotiable requirement for this role)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Business Development Manager (Real Estate)

Fixen technical service llc

About UsFixen Technical Services LLC is a growing technical services company providing renovation, fit-out, maintenance, MEP, AC services, joinery, painting, deep cleaning, and property improvement solutions across Dubai. We are looking for a motivated and results-oriented Sales &amp; Marketing Manager / Supervisor to drive business growth, expand our client base, and strengthen our market presence.Key Responsibilities<ul><li>Develop and implement sales and marketing strategies to achieve company revenue targets.</li><li>Identify and secure new business opportunities in residential, commercial, and industrial sectors.</li><li>Build and maintain strong relationships with property owners, facility management companies, contractors, consultants, developers, and corporate clients.</li><li>Prepare and deliver presentations, proposals, quotations, and negotiate contracts.</li><li>Manage and supervise the sales and marketing team, setting KPIs and monitoring performance.</li><li>Generate qualified leads through networking, digital marketing initiatives, cold calling, site visits, referrals, and client meetings.</li><li>Coordinate with the Operations and Estimation teams to ensure timely submission of quotations and successful project execution.</li><li>Monitor market trends, competitor activities, and customer requirements.</li><li>Oversee marketing campaigns, promotional activities, branding, exhibitions, and company events.</li><li>Prepare weekly and monthly sales reports, forecasts, and performance analysis.</li><li>Ensure high levels of customer satisfaction and long-term client retention.</li></ul>Qualifications<ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.</li><li>Minimum 3&ndash;5 years of experience in sales and marketing, preferably within the UAE technical services, construction, fit-out, renovation, maintenance, or MEP industry.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong knowledge of the UAE construction and technical services market.</li><li>Excellent negotiation, presentation, communication, and leadership skills.</li><li>Valid UAE Driving License is preferred.</li><li>Proficiency in Microsoft Office and CRM software.</li><li>Ability to work independently while leading a high-performing team.</li></ul>Preferred Experience<ul><li>Technical Services</li><li>Renovation &amp; Fit-Out</li><li>MEP Services</li><li>Facility Management</li><li>Building Maintenance</li><li>AC/HVAC Services</li><li>Joinery &amp; Interior Fit-Out</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Attractive commission and performance incentives.</li><li>Career growth and leadership opportunities.</li><li>Company support for business development activities.</li><li>Professional and collaborative working environment.</li></ul>If you have a passion for sales, leadership, and business development and are ready to help grow one of Dubai's emerging technical services companies, we encourage you to apply and join Fixen Technical Services LLC.Work Location: In person

Sales & Marketing Manager / Supervisor

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26082892
 
 
 
 Job Category
 
 Loss Prevention &amp; Security
 
 
 
 Location
 
 DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
 
 
 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Loss Prevention Officer

Richmond Properties

<div>
 
 
 The Role
 
 
 
 We&rsquo;re looking for a talented Full Stack Developer to take ownership of our digital ecosystem&mdash;building, improving, and scaling internal tools, websites, and integrations that directly impact revenue and agent performance.
 
 
 This is a high-impact role where you&rsquo;ll work closely with leadership, marketing, and sales teams to deliver smart, scalable tech solutions.
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and maintain company websites, landing pages, and web applications
 </li>
 <li>
 Build CRM integrations, automation workflows, and internal dashboards
 </li>
 <li>
 Optimize performance, UX/UI, and conversion across digital platforms
 </li>
 <li>
 Manage APIs and third-party integrations (property portals, CRM, marketing tools)
 </li>
 <li>
 Collaborate with marketing on lead generation funnels and tracking
 </li>
 <li>
 Troubleshoot issues and ensure system reliability and security
 </li>
 <li>
 Continuously improve tech stack to support business growth
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience as a Full Stack Developer (2&ndash;5+ years preferred)
 </li>
 <li>
 Strong skills in front-end (e.g. React, HTML, CSS, JavaScript)
 </li>
 <li>
 Strong back-end experience (e.g. Node.js, Python, PHP or similar)
 </li>
 <li>
 Experience with databases (SQL/NoSQL)
 </li>
 <li>
 Familiarity with CRM systems and API integrations
 </li>
 <li>
 Understanding of hosting, deployment, and cloud services
 </li>
 <li>
 Strong problem-solving skills and ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience in real estate or lead-generation businesses
 </li>
 <li>
 Knowledge of SEO, tracking (Google Tag Manager, GA4), and performance marketing
 </li>
 <li>
 Experience building automation workflows (Zapier, Make, etc.)
 </li>
 </ul>
 
 
</div>

Full Stack Engineer

Deluxe Holiday Homes

<div>Role description:
The Warehouse Supervisor owns the operational integrity of Warehouse 45 and Warehouse 47 and Fujairah warehouse. This means three things: every item that enters and exits the warehouse is documented and traceable; the Inflow system accurately reflects physical reality at all times; and the Head of Operations receives reliable, independent weekly visibility into warehouse performance without needing to chase information from other departments. 
 
Key Responsibilities:<ul><li> 
INFLOW/ERP SYSTEM OWNERSHIP</li></ul>
The Supervisor is personally accountable for the accuracy of every figure in Inflow. Inaccurate data is a management failure, not a system issue.<ul><li>Review Inflow every morning by 09:00. Check for: negative stock entries (investigate and correct within 24 hours), items without a corresponding GRN, unconfirmed dispatches from the previous day.</li><li>Approve all Inflow quantity adjustments. No figure changes in the system without the Supervisor's documented approval and a stated reason. Verbal approvals do not count.</li><li>Ensure every goods receipt in Inflow is backed by a signed physical GRN. The Inflow quantity must match the GRN quantity - not the supplier invoice, not the PO quantity.</li><li>Ensure every item dispatched has an Inflow invoice or issue record created before it leaves the warehouse. No exceptions for any order size, any urgency level, or any requestor.</li><li>Lead the monthly physical stock count of all 294 SKUs or more on the last Saturday of each month. Compare results to Inflow. Variances above 2% per SKU trigger a written root cause investigation submitted to the Head of Operations by the following Monday.</li></ul>
2. STOCK CONTROL AND REPLENISHMENT
The Supervisor is responsible for ensuring no HK consumable, cleaning chemical, or maintenance part runs out. All onboarding items should be stocked as per the requirements and the number of upcoming onboarding. A stockout is a preventable management failure.<ul><li>Set Reorder Points (ROP) for all stock categories within 30 days of joining. The formula is: ROP = (Average Daily Usage x Supplier Lead Time in Days) + Safety Stock. All ROPs documented in the Reorder Tracker (WH-TRK-002).</li><li>Review the reorder tracker daily at 10:30. Any item at or below its ROP results in a purchase request raised and sent for approval the same day. Items are never left below ROP without a documented action.</li><li>Raise purchase orders in Inflow for all approved procurement. Monitor expected delivery dates actively. If a delivery is late by more than 2 days, follow up with the supplier directly - do not wait for the item to become a stockout.</li><li>Maintain an approved supplier register with contact details, service categories, last order dates, and agreed rate cards.</li><li>Ensure bulk consumables (soap, shampoo, bath gel, professional cleaning products) maintain a minimum 30-day supply at all times.</li></ul>
3. GOODS RECEIVED NOTE (GRN) PROCESS GOVERNANCE
The GRN process is the single most important control in the warehouse. The Supervisor is responsible for ensuring every delivery is processed correctly.<ul><li>Every supplier delivery is physically counted item by item before any Inflow entry is made. The Shift Leader executes the count. The Supervisor reviews a sample of GRNs daily and the full GRN file each morning.</li><li>GRN forms are signed by both the Shift Leader and the supplier representative. Any delivery where the supplier cannot or will not sign a GRN is refused or held until documentation is provided.</li><li>Short deliveries are logged on the GRN, the Supervisor is notified, and the supplier is chased within 24 hours for the balance or a credit note.</li><li>Over deliveries are not accepted into Inflow until the Supervisor has approved. Excess is held separately or returned to the supplier.</li><li>Damaged goods received are photographed before any item is moved, noted on the GRN, and a supplier claim is raised within 48 hours.</li><li>Monthly GRN compliance audit: count of signed GRNs compared to count of Inflow goods receipts for the period. Any receipt without a matching GRN is a compliance failure and is investigated within 24 hours.</li></ul>
4. DELIVERY OPERATIONS
The warehouse dispatches 80 to 110 deliveries per week across Dubai and UAE. Every delivery must be accurate, timely, and confirmed.<ul><li>Review the daily dispatch tracker (WH-TRK-001) every morning. Any delivery unconfirmed from the previous day is personally investigated before 10:00.PMS to be updated accordingly and the support team kept in loop.</li><li>Enforce delivery priority standards: emergency guest delivery within 30 minutes of request; same-day HK delivery within 2 hours; scheduled morning delivery pick completed by 07:00; scheduled evening delivery pick completed by 16:00; ONB property delivery staged 24 hours before activation.</li><li>Enforce the delivery confirmation standard: the driver sends a photo of delivered items at the property within 5 minutes of delivery. The Shift Leader logs confirmation in the dispatch tracker. No delivery is marked complete without this evidence.</li><li>Coordinate with the ONB coordinator for upcoming property activations. ONB items are staged and ready 24 hours before each activation date without exception.</li><li>Track monthly delivery confirmation rate. Baseline June 2026: 79 to 87%. Target within 90 days: 95%.</li></ul>
5. TEAM MANAGEMENT
The Supervisor manages two Shift Leaders (one fixed morning, one fixed evening) and three Warehouse Team Members.<ul><li>Shift Leader A owns the morning shift (07:30 to 16:30) permanently. Shift Leader B owns the evening shift (14:30 to 23:30) permanently. Days off rotate within each shift. Shift ownership does not rotate. The Supervisor sets and publishes the roster.</li><li>Conduct a weekly 1-on-1 with each Shift Leader - 20 minutes, structured. Cover: last week's delivery accuracy, GRN compliance, handover log quality, and any open team or stock issues. Brief written note kept after each session.</li><li>Review Shift Leader KPI scores monthly and provide written feedback. Performance issues follow a documented process: verbal coaching first, written note second, formal warning third. Each step is documented and the Head of Operations is informed on the same day a formal step is taken.</li><li>Ensure every Team Member has a clear understanding of their picking assignment, their assigned rack section, and their GRN counting responsibilities. All new team members complete SOP training within 5 working days of joining.</li><li>Approve leave requests with minimum 5 working days notice for planned leave. Unplanned leave must be communicated to the Supervisor directly by phone call - a WhatsApp message is not sufficient notification.</li></ul>
6. SHIFT HANDOVER MANAGEMENT
The Supervisor ensures no operational information is lost between shifts.<ul><li>The 14:30 to 16:30 overlap between shifts is the daily handover window. The morning Shift Leader briefs the evening Shift Leader on: pending deliveries, any GRN discrepancies from the day, stockouts flagged, and any unresolved issues.</li><li>A physical handover log is completed at every shift transition. The incoming Shift Leader signs to acknowledge receipt. The Supervisor reviews this log every morning as the first task of the day.</li><li>The evening Shift Leader prepares and posts the next day's delivery schedule for drivers by 23:00 each night. On nights with no evening Shift Leader on duty, the morning Shift Leader completes this remotely before 23:00. This is a non-negotiable operational responsibility regardless of shift.</li><li>At 23:00 each night, the evening Shift Leader sends a handover message to GRO listing any open deliveries or issues from the evening that require morning follow-up.</li></ul>
7. RETURNS, DAMAGES AND CLAIMS
Every returned or damaged item is processed within 24 hours of arrival. Nothing sits in an unresolved state.<ul><li>Returns are triaged on arrival into three categories: good condition (returned to shelf via Inflow receipt), repairable (staged in repair area and vendor arranged), or write-off (held for Supervisor approval before any Inflow adjustment).</li><li>Write-offs require the Supervisor's signature. Items above AED 500 require the Head of Operations to be informed before the Inflow adjustment is made.</li><li>Appliance repair decisions are made by the Supervisor in consultation with the Maintenance Manager for technical items. Every appliance sent for repair is logged: item, serial number if available, property it came from, vendor, quoted cost, expected return, actual return, final cost.</li><li>Supplier claims for damaged deliveries are raised within 48 hours of receipt. The GRN photograph is the primary evidence. Monthly write-off summary submitted to Head of Operations: total units, total value, root cause breakdown.</li></ul>
8. REPORTING
The Supervisor provides the Head of Operations with independent, reliable visibility into warehouse performance.<ul><li>Weekly report submitted every Friday by 17:00. Sent directly to the Head of Operations. Not routed through the Maintenance Manager, HK Manager, or any other department head. Contents: total deliveries completed and confirmation rate, GRNs processed, stockout count and items affected, Inflow discrepancies found and corrected, team attendance, pending purchase orders and their status, open supplier claims.</li><li>Monthly stock count report submitted by the Monday after the count. Contents: all 294 SKUs counted, variances found, adjustments made with documented reasons, root causes identified, process improvements recommended.</li><li>Same-day escalation (call, not message) to Head of Operations for: any HK consumable or critical cleaning chemical stockout, any negative Inflow entry discovered, any team member conduct issue requiring formal action, any delivery failure that affects a guest-occupied property.</li><li>Be in close coordination with the finance team and ensure timely audits are in place. At least once a month an audit is mandatory.</li></ul>
Weekly non-negotiable responsibilities:<ul><li>Monday: Review weekend GRN files and dispatch tracker. Brief week priorities to both Shift Leaders.</li><li>Thursday: Oversee weekly spot check of 20 fast-moving items. Review results before Friday.</li><li>Friday: Submit weekly performance report to Head of Operations by 17:00 without exception.</li><li>Last Saturday of each month: Lead the full physical stock count of all 294 SKUs.</li></ul> 
Requirements: 
<ul><li>
Minimum 3 years in a warehouse supervisory or senior team leader role in the UAE. Must have managed a team of 4 or more. Must have worked with a WMS or inventory management system such as Inflow, Oracle WMS, SAP, or equivalent. Experience in a high-volume daily dispatch operation is strongly preferred. A driver's license is a plus.</li><li>
Hospitality, property management, facility management, or FMCG distribution. Candidates with warehouse supervisory experience in serviced apartment operation, or short-term rental company are particularly well suited to the specific demands of this role.</li><li>
Diploma or degree in logistics, supply chain management, or business administration preferred. Relevant experience will be considered in place of formal qualification for candidates with a strong track record.</li>
Proficient in Inflow or equivalent WMS. Comfortable building and reading reports in Microsoft Excel or Google Sheets <li>- not just data entry. Familiarity with a property management system is an advantage.</li>
English <li>- professional written and verbal proficiency required. All reports to the Head of Operations are in English.</li>
The following are non-negotiable personal characteristics for this role: Detail-oriented - Inflow/ERP accuracy is the primary accountability of this role. Careless data entry is not acceptable. Proactive - problems are flagged on the same day they are identified, not in the weekly report. You do not sit on bad news. Process-driven - you follow the SOPs and you make your team follow them. You do not create workarounds that circumvent the control system. Direct - you give clear written instructions and clear written feedback. Verbal conversations without follow-up documentation do not count as managed accountability. Floor-present <li>- you walk the warehouse every day. You know what is on every rack and in every corner.</li><li>
Must be willing to work on the warehouse floor for the first 30 days before moving to full supervisory mode. A supervisor who manages a warehouse they do not understand cannot improve it.</li></ul></div>

Warehouse Supervisor

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