customer relations specialist Jobs in Charge Of Housing Jobs In Oman

customer relations specialist

government & regulatory affairs manager Jobs in Charge Of Housing Jobs In Oman

government & regulatory affairs manager

guest relations manager Jobs in Charge Of Housing Jobs In Oman

guest relations manager

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hr officer

hr public relations officer Jobs in Charge Of Housing Jobs In Oman

hr public relations officer

public relations officer

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Tivoli employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 
 <ul>
 <li>
 To efficiently handle application of all types of visas including employment and residence visas for all associates.
 </li>
 <li>
 To ensure that all legal requirements pertaining to visas of associates are met and complied with.
 </li>
 <li>
 To liaise with applicants to ensure that all requirements pertaining to the application of their visas are submitted.
 </li>
 <li>
 To assist Human Resources in ensuring smooth arrival and departure/repatriation of all associates.
 </li>
 <li>
 To coordinate with all local government agencies such as the General Directorate for Naturalization &amp; Residence, Ministry of Interior &amp; Labour, etc.
 </li>
 <li>
 To maintain and cultivate goodwill and good relationship with Government agencies.
 </li>
 <li>
 To continuously maintain good knowledge of Oman Labor Laws and Government Department procedures.
 </li>
 <li>
 To assist the Hotel with documents requiring Arabic translation.
 </li>
 <li>
 To provide overall assistance in the Human Resources as required.
 </li>
 <li>
 To support and be a part of all activities relating to employee relations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 &bull; Bachelor Degree in public relations
 
 
 &bull; At least 3+ years of experience in leading a public relations team of international operations with evident track record
 
 
 &bull; Experience in hotel or tourism business is a plus
 
 
 &bull; Excellent verbal and written English skills are mandatory
 
 
 &bull; Proficient in using computer software and publishing systems
 
 
 &bull; Proactive, dynamic and able to succeed in a fast paced, deadline driven environment
 
 
 
</div>

Public Relations Officer

IHG Hotels & Resorts

<div>
 NULL
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

HR Public Relations Officer

Golden Palmier LLC

We are a leading sales and distribution company with a proven track record in promotion, sales, and distribution of various multi-brand foods and beverages products based in the Sultanate of Oman.In Golden Palmier we are looking for a competent Business Admin Officer; a strategist, hands-on leader, and an exemplary manager. You will be responsible for leading and managing administrative initiatives, developing policies, overseeing recruitment and retention, conducting, submitting, and supervising company&rsquo;s contracts and legal agreements, employee relations and compliance, and general office administration. You will also be actively collaborating in development and implementation of business growth strategies to expand market share and increase revenue. This includes but not limited to identifying and pursuing new business opportunities such as entering into new markets, conducting successful agreements, and following up the appropriate implementation of those agreements. This role ensures that our administrative practices are aligned with the company's objectives as well as with Oman&rsquo;s legal framework and promotes a positive workplace culture.Job Responsibilities:&middot; Planning and implementing the entire administration activities annually.&middot; Setting, monitoring, and achieving the company&rsquo;s targets and KPIs.&middot; Managing recruitment, onboarding, and exit procedures.&middot; Overseeing the payroll function.&middot; Developing, submitting, and overseeing all the company&rsquo;s contracts and legal agreements.&middot; Ensuring full compliance with company policies and procedures, as well as compliance with the country&rsquo;s corporate rules and legal framework.&middot; Managing employee relations.&middot; Running the office and facilities management functions.&middot; Follow up the company&rsquo;s product registration process including tax registration, and labeling approval.&middot; Follow up all the recent developments in foods and beverages regulations, and to ensure the latest changes are communicated and shared with the company&rsquo;s suppliers accordingly.&middot; Engaging in implementation of business growth strategies to expand market share and increase revenue. &middot; Identifying and pursuing new business opportunities such as entering into new markets, conducting successful agreements, and following up the appropriate implementation of those agreements.&middot; Managing the logistics inspections and control of the sales team to ensure timely delivery of the orders.&middot; GPS control of sales and distribution team.&middot; Daily inspections of the stores to ensure our products&rsquo; availability in the shelves&middot; Work hour control of the staff to ensure their presence at work in a timely manner.&middot; Engaging in coordination and implementation of marketing activities including sampling events, etc.Qualifications and Key Competencies&middot; Bachelor&rsquo;s degree in Business Administration, or related fields.&middot; Proven experience as an admin manager.&middot; In-depth knowledge of employment and labor management regulations with regards of the Oman&rsquo;s rules.&middot; In-depth knowledge and experience of conducting and supervising legal contracts and agreements with regards of the Oman&rsquo;s rules.&middot; Proven experience of working with governmental and public departments of the Sultanate of Oman to pursue the company&rsquo;s objectives.&middot; Ability to architect strategy along with leadership skills.&middot; Excellent active listening, negotiation, and presentation skills.Job Types: Full-time, Contract

Business Admin Manager

Keeta

<div>
 
 I. Job Overview
 
 
 Recruit a motivated professional to support the company's government and regulatory affairs work in Oman.
 
 
 II. Job Responsibilities
 
 <ol>
 <li>
 Establish and maintain cooperative relationships with ministries, regulatory authorities, and public sectors.
 </li>
 <li>
 Track updates on laws, regulations, and policies that affect business operations.
 </li>
 <li>
 Assist in handling government processes such as license applications, document submissions, and license renewals.
 </li>
 <li>
 Draft regulatory briefs, official letters, and response documents to authorities.
 </li>
 <li>
 Follow up on matters related to consumer protection, compliance requirements, and commercial practices.
 </li>
 <li>
 Conduct research on regulatory and economic topics relevant to Oman.
 </li>
 <li>
 Collaborate with internal teams (legal, operations, PR, compliance) to handle government-related affairs.
 </li>
 </ol>
 
 III. Job Requirements
 
 
 Basic Requirements
 
 <ol>
 <li>
 3+ years of work experience in government relations, regulatory affairs, compliance management, public sectors, or related fields.
 </li>
 <li>
 In-depth understanding of Oman&rsquo;s government structure, regulatory environment, and consumer protection frameworks.
 </li>
 <li>
 Excellent communication skills in both Arabic and English.
 </li>
 <li>
 Ability to handle multiple government processes accurately and professionally simultaneously.
 </li>
 </ol>
 
 Preferred Qualifications
 
 <ol>
 <li>
 Educational background or work experience in economics, legal/regulatory affairs, or public policy.
 </li>
 <li>
 Outstanding stakeholder management capabilities and administrative skills.
 </li>
 </ol>
 
 IV. Job Highlights
 
 <ol>
 <li>
 Opportunity to grow alongside the company&rsquo;s new business initiatives.
 </li>
 <li>
 Exposure to a diverse cultural work environment.
 </li>
 </ol>
 
 
</div>

Government & Regulatory Affairs manager

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>10/28/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Real Estate
</div></div><div>Work Experience
<div>Minimum of 5&ndash;7 years&rsquo; experience in customer service or customer relations, preferably in real estate or property management.
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>Key Responsibilities 
Customer Care Operations 
<ul><li>
Oversee all post-sales customer interactions, ensuring prompt and professional handling of inquiries, complaints, and service requests. 
</li><li>
Ensure accurate logging, tracking, and follow-up of all customer requests through the CRM system. 
</li><li>
Monitor the quality and efficiency of the customer care team&rsquo;s responses and implement improvement initiatives. 
</li><li>
Develop and maintain standard operating procedures (SOPs) for customer service processes and handover protocols.</li></ul> 
Interdepartmental Coordination 
<ul><li>
Serve as the main liaison between Customer Care and other departments including Leasing, Maintenance, Finance, and Resale. 
</li><li>
Ensure timely escalation and resolution of customer issues with the respective departments. 
</li><li>
Coordinate with the Handover Officer to ensure smooth client transitions and documentation completion. 
</li><li>
Work closely with the Maintenance and Resale teams to facilitate customer requests and service follow-ups.</li></ul> 
Team Leadership &amp; Development 
<ul><li>
Supervise and mentor the Customer Care team, ensuring performance standards are met and professional development is encouraged. 
</li><li>
Conduct regular team meetings to review updates, challenges, and service improvements. 
</li><li>
Provide ongoing training and coaching to enhance customer service delivery.</li></ul> 
Customer Experience Management 
<ul><li>
Continuously assess customer satisfaction and identify opportunities to improve the customer journey. 
</li><li>
Manage customer feedback channels and lead the implementation of service enhancement initiatives. 
</li><li>
Prepare regular reports and analysis on customer issues, resolutions, and service trends for management review.</li></ul> 
Compliance &amp; Quality Assurance 
<ul><li>
Ensure all customer communication and transactions comply with company policies and service standards. 
</li><li>
Maintain accurate customer records and confidentiality in line with company guidelines. 
</li><li>
Support the implementation of customer care policies aligned with the organization&rsquo;s service excellence objectives.</li></ul><h3 class="jobSectionHeader"> 
Requirements</h3>
Qualifications &amp; Experience 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (Master&rsquo;s degree preferred). 
</li><li>
Minimum of 5&ndash;7 years&rsquo; experience in customer service or customer relations, preferably in real estate or property management. 
</li><li>
Proven experience managing a customer care or service delivery team. 
</li><li>
Strong understanding of post-sales processes, handover procedures, and interdepartmental workflows. 
</li><li>
Proficiency in CRM systems and customer service tools.</li></ul> 
Skills &amp; Competencies 
<ul><li>
Excellent communication and interpersonal skills. 
</li><li>
Strong leadership and team management abilities. 
</li><li>
Customer-oriented mindset with problem-solving capabilities. 
</li><li>
Ability to work cross-functionally and manage multiple priorities effectively. 
</li><li>
High attention to detail and process improvement orientation. 
</li><li>
Fluency in English; Arabic is an advantage.</li></ul></div>

Customer Care Manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 173881
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 The Government Services and Administration specialist will expertly navigate a broad range of activities, including facility evaluations, medical insurance management, office administration, visa management, work permits, sponsorship transfers, and Labor relations. By ensuring seamless processes and strict compliance with regulations, this role will foster strong relationships with relevant authorities and provide exceptional support for the organization
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of office services to ensure that the organization&rsquo;s current and future administrative and facilities management needs are met efficiently and economically. This includes overseeing office supplies, equipment, mail distribution, records management, and other related services.
 </li>
 <li>
 Efficiently manage and oversee government services such as visa issuance, work permits, sponsorship transfers, and labor relations, ensuring compliance with relevant laws and regulations.
 </li>
 <li>
 Coordinate facility evaluations, medical insurance management, and other vital administrative tasks, ensuring timely submission of all staff-related insurance details.
 </li>
 <li>
 Cultivate and maintain relationships with key government authorities, embassies, and other stakeholders to ensure positive working relationships and timely resolution of issues.
 </li>
 <li>
 Act as the primary point of contact for management on government services and administration, providing expert guidance and prompt responses to inquiries.
 </li>
 <li>
 Proactively identify and implement opportunities for process improvement, optimization, and enhancement of processes, reducing risks and errors.
 </li>
 <li>
 Stay informed on government services, administration trends, and relevant regulations, integrating updates seamlessly and sharing knowledge with the team.
 </li>
 <li>
 Manage and support HR operations activities, adhering to SLAs and sourcing timelines, and participate in business structure reorganization and consolidation.
 </li>
 <li>
 Monitor and participate in team and facility budgets, preparing finance reports and maintaining consistent metric reporting for management teams.
 </li>
 <li>
 Plan, prioritize, and manage maintenance activities and upgrades to minimize disruptions to business activities and ensure effective resource use.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Exceptional analytical skills for evaluating and improving processes and procedures.
 </li>
 <li>
 Excellent communication skills for managing relationships with government authorities and stakeholders.
 </li>
 <li>
 Strong organizational skills to manage multiple tasks and priorities efficiently.
 </li>
 <li>
 Knowledge of legal and regulatory compliance related to labor laws and government services.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Public Relations, Human Resources, or a related field.
 </li>
 <li>
 8+ years of experience in HR administration, government services, and administration.
 </li>
 <li>
 In-depth knowledge of Labor Law, employment regulations, and governmental procedures.
 </li>
 <li>
 Familiarity with HR software and Microsoft applications.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Govt. Services and admin Specialist | Corporate Services | Oman (Muscat)

<div>Job Requisition ID: 173881
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 

Overview Of The Role:

The Government Services and Administration specialist will expertly navigate a broad range of activities, including facility evaluations, medical insurance management, office administration, visa management, work permits, sponsorship transfers, and Labor relations. By ensuring seamless processes and strict compliance with regulations, this role will foster strong relationships with relevant authorities and provide exceptional support for the organization 

What You Will Do:
<ul>
<li>Manage the day-to-day operations of office services to ensure that the organization&rsquo;s current and future administrative and facilities management needs are met efficiently and economically. This includes overseeing office supplies, equipment, mail distribution, records management, and other related services.</li>
<li>Efficiently manage and oversee government services such as visa issuance, work permits, sponsorship transfers, and labor relations, ensuring compliance with relevant laws and regulations.</li>
<li>Coordinate facility evaluations, medical insurance management, and other vital administrative tasks, ensuring timely submission of all staff-related insurance details.</li>
<li>Cultivate and maintain relationships with key government authorities, embassies, and other stakeholders to ensure positive working relationships and timely resolution of issues.</li>
<li>Act as the primary point of contact for management on government services and administration, providing expert guidance and prompt responses to inquiries.</li>
<li>Proactively identify and implement opportunities for process improvement, optimization, and enhancement of processes, reducing risks and errors.</li>
<li>Stay informed on government services, administration trends, and relevant regulations, integrating updates seamlessly and sharing knowledge with the team.</li>
<li>Manage and support HR operations activities, adhering to SLAs and sourcing timelines, and participate in business structure reorganization and consolidation.</li>
<li>Monitor and participate in team and facility budgets, preparing finance reports and maintaining consistent metric reporting for management teams.</li>
<li>Plan, prioritize, and manage maintenance activities and upgrades to minimize disruptions to business activities and ensure effective resource use.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Exceptional analytical skills for evaluating and improving processes and procedures.</li>
<li>Excellent communication skills for managing relationships with government authorities and stakeholders.</li>
<li>Strong organizational skills to manage multiple tasks and priorities efficiently.</li>
<li>Knowledge of legal and regulatory compliance related to labor laws and government services.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Bachelor's degree in Public Relations, Human Resources, or a related field.</li>
<li>8+ years of experience in HR administration, government services, and administration.</li>
<li>In-depth knowledge of Labor Law, employment regulations, and governmental procedures.</li>
<li>Familiarity with HR software and Microsoft applications.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Govt. Services and admin Specialist

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