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b2b sales development representative (m/w/d) – remote, standort türkei Jobs in Istanbul

purchasing specialist m f d

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Purchasing Specialist (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84887 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for a new candidate for the position of <b>Purchasing Specialist within Aftermarket Division in our Istanbul, Sultanbeyli location.</b></p><br>
<p></p>
<p><b>
What you can look forward to as Purchasing Specialist (m/f/d):</b></p>
<ul>
<li>Supports the regional buyer and the team in the daily business with executing purchasing-relevant communication with suppliers, evaluating and re-negotiate quotations for final decision with the regional buyer,</li>
<li>Analysis of offers received and benchmarks, setup &amp; maintenance of relevant ERP Systems (SAP, BPCS, Navision) and maintenance of supplier master data,</li>
<li>Support and create global coordination with team from various regions on topics such as the standardization of sources, conditions, developments, minimum quantities,</li>
<li>Regular reporting of supplier evaluations from various ZF tools, analysis of results, and request of improvement measures in coordination with expert departments,</li>
<li>Prepare and follow up on supplier visits, also with personal participation in coordination with superiors.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> </b><b>Purchasing Specialist </b><b>(m/f/d):</b></p>
<ul>
<li>University degree,</li>
<li>Minimum 5 years of experience in purchasing/ supplier development/supply chain positions and preferably in the IAM/automotive spare parts sector,</li>
<li>Experienced in Power BI and excellent computer skills, especially Microsoft Office (Excel &amp; PowerPoint),</li>
<li>Strong negotiation skills, resilience and assertiveness,</li>
<li>Upper -intermediate English and Turkish speaking is must, German is a plus,</li>
<li>Driving license,</li>
<li>Additionally: for male candidates military duty should be completed.</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere, international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
PLEASE SEND YOUR RESUME IN ENGLISH</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Purchasing Specialist (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Supply Chain, Purchasing, Buyer, ERP, Operations, Finance, Automotive, Technology</p></div>

Purchasing Specialist (m/f/d)

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Order Management Specialist - Commercial Vehicle (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84883 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for a new candidate for the position of <b>Customer Order Management Specialist (m/f/d) </b>within <b>Aftermarket Division</b> in our <b>Istanbul, Sultanbeyli</b> location.</p><br>
<p></p>
<p><b>
What you can look forward to as</b> <b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>To ensure that the material shipments of all product groups ordered by the sales teams are shipped at the right time, right quantity and right price in accordance with the procedures,</li>
<li>Respond to customer inquiries regarding their orders in the system, provide up‑to‑date status information, and resolve all requests received through communication channels in line with defined KPIs,</li>
<li>To carry out and follow up the transfer processes in export and customs,</li>
<li>To make all entry and exit registration procedures for all product group operations on ERP system,</li>
<li>To support monthly and weekly sales reports.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> </b><b>Customer Order Management Specialist</b> <b>(m/f/d):</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field,</li>
<li><b>Minimum 4 years of experience in sales support or customer order management</b> <b>positions,</b> <b>preferably in the automotive spare parts sector,</b></li>
<li>Experience in ERP systems (preferably SAP), proficient in MS Office programs, nice to have: PowerBI skills,</li>
<li>Strong communication and customer‑orientation skills,</li>
<li>At least intermediate level of English and fluent Turkish (written and spoken).</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere; international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
Please submit your CV in English</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Order Management Specialist - Commercial Vehicle (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Logistics, Supply Chain Manager, Supply Chain, ERP, Operations, Technology, Automotive</p></div>

Customer Order Management Specialist - Commercial Vehicle (m/f/d)

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Warehouse &amp; Freight/Logistics Leader (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34935
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84886 | Istanbul, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for <b>Warehouse &amp; Freight/Logistics Leader </b>within <b>Aftermarket Division</b>, for our <b>Istanbul, Sultanbeyli</b> location.</p><br>
<p></p>
<p><b>
What you can look forward to as Warehouse &amp; Freight / Logistics Leader (m/f/d):</b></p>
<ul>
<li>Manage and coordinate daily warehouse operations across ZF and 3PL facilities in full compliance with local regulations, ZF Group policies, and HSE requirements,</li>
<li>Identify operational risks within warehouse and logistics processes, implement corrective actions, and drive continuous improvement,</li>
<li>Lead and guide the warehouse team, monitor performance, and ensure adherence to operational standards. Act as the first point of contact for resolving warehouse-related issues,</li>
<li>Collaborate with suppliers and internal departments to ensure seamless execution of logistics operations,</li>
<li>Conduct periodic and annual inventory counts and ensure their accuracy,</li>
<li>Support logistics tenders by defining requirements and tracking KPIs,</li>
<li>Utilize Warehouse Management Systems to monitor workflows, generate reports, and enhance process efficiency; contribute to improvements in cost, service level, and overall operational performance.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> Warehouse &amp; Freight / Logistics Leader</b><b> (m/f/d):</b></p>
<ul>
<li>Bachelor's degree in Logistics, Management, Engineering or an equivalent field with proficiency in English,</li>
<li>In total 8+ years of previous experience in Warehouse and Logistics Management, preferably in the automotive sector, incl. min. about 3 years in similar role (e.g., leader, manager),</li>
<li>Strong knowledge of warehouse operations, freight logistics, customs processes,</li>
<li>Advanced competence in MS Office applications and ERP system (SAP preferably),</li>
<li>Demonstrated excellence in organization, problem‑solving, advanced analytics, and attention to detail,</li>
<li>Strong communication skills with the ability to collaborate effectively and manage multiple tasks simultaneously,</li>
<li>Driving license,</li>
<li>Additionally: for male candidates military duty should be completed.</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere; international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
KINDLY PLEASE SEND YOUR RESUME IN ENGLISH</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Warehouse &amp; Freight/Logistics Leader (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Warehouse, Logistics, Supply Chain, Engineer, Manufacturing, Operations, Automotive, Engineering</p></div>

Warehouse & Freight/Logistics Leader (m/f/d)

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>An intimate oasis in Istanbul&rsquo;s oldest district. Indulge in serenity within Istanbul&rsquo;s historic Sultanahmet district. Our neoclassical residence, steeped in century-old heritage, is just steps from iconic landmarks such as the Blue Mosque and Hagia Sophia. Under the attentive care of our Four Seasons team, you&rsquo;ll find a space where history harmonizes with contemporary comfort. Enveloped by the melodies of birdsong in our courtyard, you&rsquo;ll be transported to a world of enduring elegance and charm.
<p></p><p><b>Please note: This is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).
</b></p><p></p><p><b>Join our Team
</b></p><p></p><p>Four Seasons Hotel Istanbul at the Bosphorus is seeking a highly organized, analytical, and operationally driven Purchasing Assistant Manager to join our Purchasing &amp; Storeroom team.
</p><p></p><p>In this role, you will support the Director of Purchasing in overseeing procurement, receiving, and storage operations, ensuring all hotel departments are supplied efficiently, cost-effectively, and in full compliance with Four Seasons standards. You will collaborate closely with operational leaders, suppliers, and corporate teams to maintain quality, control costs, and optimize inventory performance.
</p><p></p><p><b>What you will do:
</b></p><ul><li>Oversee daily purchasing, receiving, and storeroom operations.
</li><li>Ensure purchase requests, documentation, and approvals are accurate and compliant.
</li><li>Work with Culinary and F&amp;B leadership to source quality products at optimal cost.
</li><li>Supervise receiving and storeroom staff and monitor workflow efficiency.
</li><li>Maintain inventory accuracy, par stock levels, and storage standards.
</li><li>Support audits, month-end inventories, and cost control analysis.
</li><li>Coordinate supplier performance, price comparisons, and purchasing strategies.
</li><li>Assist with capital project procurement and corporate supply planning.
</li><li>Ensure adherence to company policies, safety standards, and financial procedures.
</li></ul><p></p><p><b>What you bring:
</b></p><ul><li>University degree or equivalent professional experience.
</li><li>Minimum 3 years supervisory experience in purchasing, supply chain, or inventory operations.
</li><li>Strong knowledge of procurement processes, stock control, and cost management.
</li><li>Proven ability to work cross-functionally and manage vendor relationships.
</li><li>Excellent analytical, organizational, and problem-solving skills.
</li><li>Strong written and spoken English.
</li><li>Structured, detail-oriented, and compliance-driven working style.
</li></ul><p></p><p><b>What To Expect
</b></p><p></p><p>Private Health Insurance
</p><p>Excellent Learning and Development opportunities
</p><p>Complimentary Accommodation at other Four Seasons Hotels and Resorts
</p><p>Complimentary Dry Cleaning for Business Attire
</p><p>Complimentary Employee Meals
</p><p>Discounted Indoor Parking Privileges
</p><p>&hellip; and so much more!
</p><p></p><p>Learn more about what it is like to work at Four Seasons, visit us:
</p><p>http://jobs.fourseasons.com/
</p><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts
</p><p>https://www.facebook.com/FourSeasonsJobs
</p><p>https://twitter.com/FourSeasonsJobs
</p><p></p><p><b>Legal Disclaimer
</b></p><p></p><p>7 Nisan 2016 tarihli Resmi Gazete&rsquo;de y&uuml;r&uuml;rl&uuml;ğe giren 6698 sayılı Kişisel Verileri Koruma Kanunu&rsquo;na istinaden, &ouml;zge&ccedil;mişinizde yer alan kişisel bilgileriniz kurum b&uuml;nyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam ama&ccedil;lı kullanılacak olup; kişisel bilgileriniz veri tabanımızda gizlilik i&ccedil;erisinde saklanacaktır.
</p><p></p><p>&Ouml;zge&ccedil;mişinizin veri tabanımızda bulunmasını istemiyorsanız, l&uuml;tfen contactus.bosphorus@fourseasons.com adresi ile iletişime ge&ccedil;iniz.</p></div><p></p>

Assistant Purchasing Manager

Tecnicas Reunidas

<div>
 <p>
  T&eacute;cnicas Reunidas is a world leading international general contractor engaged in the engineering and construction of industrial facilities in the fields of Oil &amp; Gas, Petrochemical, Power Generation, Energy Transition, Infrastructures and industries, etc. Tecnicas Reunidas has worked and built all over the world, in 60 countries of the 5 continents.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Now, you have the opportunity to JOIN US IN ISTANBUL.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With already more than 300 Employees, T&eacute;cnicas Reunidas has set a permanent Operations Office in Istanbul from which it will not only develop engineering activities for projects inside Turkey but also for projects worldwide in collaboration with main headquarters in Madrid (Spain). In fact, in the first 5 months since T&eacute;cnicas Reunidas &Idot;stanbul started, Engineering Activities have been developed from referred office for more than 40 different projects and proposals worldwide from 20 different countries, which stands as remarkable sign of work and workload stability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure project purchases are delivered on time, within budget, and at the required quality
  </li>
  <li>
   Collaborate in vendor selection and manage the full RFQ cycle (issuance, follow-up, bid opening &amp; tabulation)
  </li>
  <li>
   Analyze bids, identify commercial deviations, and align offers with project requirements
  </li>
  <li>
   Lead commercial clarifications and negotiations with shortlisted suppliers
  </li>
  <li>
   Prepare commercial evaluations and awarding recommendations
  </li>
  <li>
   Issue Purchase Orders and follow up on acknowledgements
  </li>
  <li>
   Manage modifications, extras, back charges, and support PO close-out
  </li>
  <li>
   Support LD execution processes
  </li>
  <li>
   Contribute to continuous vendor performance assessment with cross-functional teams
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a dynamic and detail‑oriented
  <strong>
   Purchasing Specialist
  </strong>
  to manage the full purchasing cycle within EPC (Engineering, Procurement &amp; Construction) projects. This role is key to ensuring cost‑effective sourcing, timely material availability, and adherence to quality standards, ultimately supporting successful project execution.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Business Administration, Economics or related fields is a plus
  </li>
  <li>
   4+ years of experience in large-scale project, EPC or megaproject.
  </li>
  <li>
   Solid understanding of RFQ processes, bid evaluation, commercial tabulation and vendor selection
  </li>
  <li>
   Experience in managing Purchase Orders, including amendments, extras and close-out activities
  </li>
  <li>
   Basic knowledge of contractual terms, commercial deviations and LD processes
  </li>
  <li>
   Strong negotiation, communication, and stakeholder‑management skills.
  </li>
  <li>
   Ability to analyze offers and align commercial conditions with project requirements
  </li>
  <li>
   Experience in Oil &amp; Gas, Refinery, Petrochemical or Energy projects is a plus
  </li>
  <li>
   Proficiency in ERP systems and MS Office tools
  </li>
  <li>
   Fluency in English (written and spoken)
  </li>
  <li>
   Detail-oriented, well-organized and able to manage multiple packages under tight deadlines
  </li>
  <li>
   Proactive, solution‑oriented, and comfortable working under tight deadlines
  </li>
 </ul>
 <p>
 </p>
</div>


Purchasing Specialist

MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 <p>
  Moneta is looking for an &ldquo;E-commerce Key Account Manager&rdquo; for our global business partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   External:
  </strong>
 </p>
 <p>
  Consumers are more and more connected, and online purchasing is one the top 10 usages of Internet.
 </p>
 <p>
  When it comes to shopping, consumers are either purchasing products online or preparing their off-line purchase with information/offers available online (
  <em>
   ROPO:
  </em>
  <em>
   Research Online Purchase Offline
  </em>
  ).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal:
  </strong>
 </p>
 <p>
  Top Customers Portfolio evolution (Volumes of Today, Volumes of Tomorrow)
 </p>
 <p>
  Group maturity is growing with regards to the eCommerce organization =&gt; eCommerce teams (see Annexe) + monthly SteerCo have been created in each market to drive the evolution of online business
 </p>
 <p>
  Market eKAMs are part of Market Sales Team, are in carge of development of online sales and are accountable of establishing/maintening relationship with other community (Market Digital Marketing / Market Supply Chain leader / Group eCommerce Community)
 </p>
 <p>
  New Comers + Evolution of Business Model of Customers traditional New skills / actions to be done
 </p>
 <ul>
  <li>
   Accessibility of products on Digital Shelves (Contract / Terms &amp; Conditions / Operations)
  </li>
  <li>
   Attractivity of products/categories on Digital Shelves (Content / recommendations / questions)
  </li>
  <li>
   Visibility of products in each eRetail Touchpoint (Merchandizing / Cross Selling / Promotions)
  </li>
  <li>
   Sell out activation (Retail Media / Data Driven Marketing / Online Promotions)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Tasks:
  </strong>
 </p>
 <p>
  Online Market Assessment,
  <em>
   aka Where to play / How to Play
  </em>
  :
 </p>
 <ul>
  <li>
   Identification of the main eRetailers of Today and Tomorrow
  </li>
  <li>
   Winning / Accessible / Compatible assessment of each eRetailers
  </li>
  <li>
   Develop eCommerce Sales Roadmap taking into account channel conflict mitigation plan
  </li>
 </ul>
 <p>
  Develop a long-term trust relationship with selected Pure Players by:
 </p>
 <ul>
  <li>
   Developing value creation on both side
  </li>
  <li>
   Piloting the maximum profitable global development of our commercial activities
  </li>
  <li>
   Organizing, at least one a year, TOP2TOP meeting with key customers
  </li>
 </ul>
 <p>
  Manage the relationships with customers in a win-win collaboration, by acquiring a deep understanding of key customer needs and requirements
 </p>
 <ul>
  <li>
   Ensure the correct products and services are delivered to customers in a timely manner
  </li>
  <li>
   Resolve any issue faced by customers and deal with complaints to maintain trust
  </li>
  <li>
   Follow financing issues and manage risks (Payment/Coface insurance &hellip;)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Tasks:
  </strong>
 </p>
 <p>
  Optimize our Revenues &amp; Profit :
 </p>
 <ul>
  <li>
   Successfully negotiate Annual Trade Terms contract
  </li>
  <li>
   Create a Yearly Key Account Plan by categories
  </li>
  <li>
   Build a Joint Business Plan with the Pure Players
  </li>
  <li>
   Maintain a good balance between the regular and promotional business
  </li>
  <li>
   Optimize the costs and return on investments (head of gondola, leaflets, demo, POS material, etc...)
  </li>
 </ul>
 <p>
  Forecast sales
 </p>
 <ul>
  <li>
   Specific product/category forecast based on Customer activity / Seasonality of Market
  </li>
  <li>
   Trend and needs / category &amp; keys products
  </li>
 </ul>
 <p>
  Ease the collaboration between Customers and e-Category Managers / Data Analysts
 </p>
 <ul>
  <li>
   Binomial aligned to manage the relationship with the customer
  </li>
  <li>
   Clear roles &amp; responsibilities defined within the binomial
  </li>
  <li>
   Clear, regular &amp; shared fed back within the binomial &amp; with others KAM / Cat Man
  </li>
 </ul>
 <p>
  Act as a Subject Matter Expert for other eRetailers (Click-n-Mortars) if not directly in charge of those accounts
 </p>
 <p>
  Deliver incremental contribution using incentives, initiatives, commitment programs and marketing activities
 </p>
 <p>
  Monitor and report weekly/monthly to the E-commerce Sales Manager
 </p>
 <ul>
  <li>
   Inform regularly all services (IKAM ,Sales team, Sales Administration, Supply Chain , Finance, Marketing)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    D
   </strong>
   egree in Commerce, Marketing or Business Administration,
  </li>
  <li>
   At least 3-5 years of experience in on-line sales and digital marketing as part of a consumer product company,
  </li>
  <li>
   Excellent communication skills in English,
  </li>
  <li>
   Good trade knowledge of his/her environment (competition, brands, innovation, digital breakthrough)
  </li>
  <li>
   Advanced level of MS Office Applications,
  </li>
  <li>
   Excellent communication, negotiation, and interpersonal skills
  </li>
 </ul>
 <p>
 </p>
</div>


E-commerce Key Account Manager

eNexus

Job Description
<br><br>
<b>Über unser Unternehmen:</b><br>
Möchten Sie Teil unseres dynamischen und innovativen Teams werden, das ein internationales Kundenportfolio betreut? Für unseren Geschäftspartner, der Kundenzufriedenheit stets in den Vordergrund stellt, suchen wir einen deutschsprachigen Kundenservice-Mitarbeiter (m/w/d), der zu 100 % remote arbeitet.
<br><br>
Wir bieten Ihnen die Möglichkeit, Ihre Karriere in verschiedenen Branchen wie Telekommunikation, Technologie, E-Commerce, Textil, Transport, digitale Plattformen, Automobil, Lebensmittel, Kosmetik, Sport und vielen weiteren Bereichen zu gestalten. Sie erwartet eine Karrierechance, bei der Sie Ihre deutschsprachigen Sprachkenntnisse im Inbound-Kundenservice für globale Unternehmen einsetzen können.
<br><br>
Bestimmen Sie das für Sie passende Fachgebiet entsprechend Ihren Interessen und Erfahrungen und werden Sie Vertreter weltweit bekannter Marken. So können Sie auf internationaler Ebene eine professionelle Karriere starten.
<br>Wenn Sie Ihre Karriere vorantreiben und Teil globaler Marken werden möchten, freuen wir uns auf Ihre Bewerbung!
<br><br>
<b>Aufgabenbeschreibung:</b><br>
<ul>
<li>Beantwortung und Bearbeitung eingehender Kundenanfragen</li>
<li>Lösungsorientierte Bearbeitung von Kundenbeschwerden</li>
<li>Effektive Kommunikation zur Steigerung der Kundenzufriedenheit</li>
<li>Aktualisierung und Pflege der Kundendatenbank, Reporting</li>
<li>Arbeiten gemäß Unternehmensrichtlinien</li>
<li>Mitarbeit im Team und Unterstützung der Abteilungsziele</li>
</ul>
<b>Arbeitsweise:</b><br>
<ul>
<li>100 % Remote (Homeoffice)</li>
<li>Vollzeit- und Teilzeitoptionen</li>
<li>Schichtarbeit im Einklang mit der europäischen Zeitzone</li>
</ul>
<b>Unsere Vorteile:</b><br>
<ul>
<li>Bezahlung in Euro</li>
<li>13 Gehälter pro Jahr</li>
<li>Homeoffice oder hybride Arbeitsoption</li>
<li>Computer und sämtliche notwendige Ausrüstung werden gestellt</li>
<li>Private Krankenversicherung</li>
<li>Karriere- und Aufstiegsmöglichkeiten</li>
<li>Zusätzliche Provisionen und Anreize für Cross-Selling (X-sell)</li>
<li>Leistungs-, Anwesenheits- und Loyalitätsboni</li>
<li>Umfassende Schulungs- und Entwicklungsmöglichkeiten</li>
<li>Arbeiten in einem internationalen Team</li>
</ul>
Die Performance-, Entwicklungs- und Karriereschritte werden regelmäßig und sorgfältig vom erfahrenen eNexus-Expertenteam überwacht. Zusätzlich wird ein strukturiertes professionelles Coaching angeboten.
<br><br>
Required Skills and Expertise
<br><br>
<b>Anforderungen:</b><br>
<ul>
<li>Beherrschung der Deutschen Sprache auf Muttersprachenniveau in Wort und Schrift</li>
<li>Ausgeprägte Kommunikationsfähigkeiten, klare Aussprache</li>
<li>Lösungsorientiertes Denken und Geduld im Umgang mit Kunden</li>
<li>Disziplinierte Arbeitsweise und gutes Zeitmanagement</li>
<li>Teamfähigkeit und Kooperationsbereitschaft</li>
<li>Sicherer Umgang mit Computer und digitalen Tools</li>
<li>Geeigneter Arbeitsplatz für Homeoffice</li>
<li>Stabile und schnelle Internetverbindung zu Hause</li>
</ul>


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