business analyst

qa/qc engineer

quality control chemist

quality engineer

senior qa engineer

quality control analyst

Acino International AG

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard-to-reach areas of the world.We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC Quality Control Analyst will be responsible for performing analytical testing, maintaining laboratory resources, ensuring compliance with quality and safety standards, and supporting product release, method transfers, and validations. He /She will work with advanced analytical instruments, uphold data integrity principles, and ensure full compliance with GMP requirements to maintain product quality, safety, and efficacy. Job Responsibilities <ul><li>Perform analysis of raw materials, packaging materials, bulk products, finished products, in-process samples, stability samples, process/cleaning validation samples, and miscellaneous samples as per approved methods and protocols.</li><li>Ensure all activities comply with GLP, GMP, and ALCOA principles.</li><li>Operate major analytical instruments including HPLC, GC, Dissolution Apparatus, UV-Vis Spectrophotometer, and IR.</li><li>Perform daily verification, calibration, and routine maintenance of instruments as per SOPs.</li><li>Maintain an up-to-date inventory of reference standards, working standards, impurity standards, analytical columns, reagents, chemicals, and consumables.</li><li>Conduct qualification of working standards against reference or primary standards.</li><li>Prepare volumetric solutions and standardize them for routine use.</li><li>Prepare, review, and update SOPs, test methods, and specifications as needed.</li><li>Record all data accurately, clearly, and in real-time following GLP requirements.</li><li>Report and support investigations for any OOS, OOT, incidents, or non-compliance activities.</li><li>Initiate and support Change Control, CAPA, and Deviation processes as required.</li><li>Follow safety procedures and use the recommended PPE for all QC activities.</li><li>Ensure compliance with EHS policies and safe work practices in the laboratory.</li><li>Support analytical validation/verification and cleaning validation studies.</li><li>Participate in laboratory improvement initiatives.</li><li>Carry out additional tasks assigned by the QC Manager in line with department objectives.</li></ul> Qualifications & Skills: <ul><li>Bachelor's degree in chemistry, pharmaceutical sciences, or related discipline.</li><li>1-3 years of experience in a pharmaceutical QC laboratory.</li><li>Hands-on experience with HPLC, GC, Dissolution, UV, and IR instruments.</li><li>Knowledge of LIMS and SAP systems is preferred.</li><li>Good understanding of GMP, GLP, and data integrity principles (ALCOA ).</li><li>Strong attention to detail, analytical thinking, and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li></ul>This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you! Please apply via our HR system here.

Quality Control Analyst

Fragorium LLC

Job SummaryWe are seeking a highly skilled and detail-oriented Quality Control Analyst to support the production operations within our fragrance manufacturing division at Sharjah. The ideal candidate will have strong experience in fragrance quality control, compound formulation, and perfume development processes.Key Responsibilities<ul><li>Conduct routine and batch-wise quality checks on raw materials, compounds, and finished fragrance products</li><li>Perform analytical and physical testing (e.g., GC analysis, specific gravity, viscosity, appearance, stability)</li><li>Ensure all fragrance formulations meet established quality, safety, and regulatory standards</li><li>Review, evaluate, and approve production samples before release</li><li>Monitor manufacturing processes to ensure compliance with SOPs and GMP guidelines</li><li>Work closely with perfumers, compounders, and production teams to address quality deviations and implement corrective actions</li><li>Maintain accurate quality records, test reports, and batch documentation</li><li>Support perfume development activities by evaluating trial samples and providing technical feedback</li><li>Assist in troubleshooting formulation or production issues</li><li>Coordinate with procurement and warehouse teams regarding material quality concerns</li><li>Participate in audits, validations, and continuous improvement initiatives.</li></ul>Requirements<ul><li>Minimum 4 to 6 years of experience working in a fragrance, flavour, or cosmetic manufacturing facility</li><li>Bachelors Degree in chemistry, biochemistry or chemical engineering</li><li>Knowledge of IFRA standards and regulatory compliance</li><li>Exposure to R&amp;D or technical evaluation for perfume development</li><li>Strong knowledge of fragrance compounding, raw materials, and perfume creation processes</li><li>Hands-on experience with analytical instruments used in fragrance QC</li><li>Solid understanding of chemical properties, safety protocols, and manufacturing standards</li><li>Good communication skills and the ability to collaborate with cross-functional teams</li><li>High attention to detail, problem-solving ability, and a strong sense of quality ownership</li><li>Ability to handle multiple tasks and work efficiently in a fast-paced production environment.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>QC - Fragrance Manufacturing: 4 years (Preferred)</li></ul>

QC Analyst (Fragrance Industry)

Kinetic Business Solutions

<div>
 
 A leading
 
 Pharmaceutical
 
 company is actively recruiting a
 
 Quality Control Chemist
 
 for their
 
 UAE
 
 office.
 
 
 
 
 
 
 
 ***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
 
 
 
 
 
 
 
 
 
 Key aspects of the role include:
 
 
 
 
 
 
 <ul>
 <li>
 Oversee chemical and analytical testing for raw material, in-process, and finished product testing.
 </li>
 <li>
 Lead and supervise chemical analysts and technicians.
 </li>
 <li>
 Support internal and external audits.
 </li>
 <li>
 Maintain accurate records of all testing and analysis
 </li>
 <li>
 Troubleshoot, perform root-cause analysis, and implement corrective actions.
 </li>
 <li>
 Ensure adherence to SOPs, safety protocols, and regulatory guidelines.
 </li>
 </ul>
 
 
 
 
 
 
 To be successful you will need to meet the following:
 
 
 
 
 
 
 <ul>
 <li>
 
 Open to candidates willing to relocate to the UAE.
 
 </li>
 <li>
 
 Bachelor&rsquo;s degree in Chemistry, Biochemistry, Chemical Engineering or related field.
 
 </li>
 <li>
 
 Minimum 3-5 years of experience in Quality control within the pharmaceutical/biotechnology manufacturing, particularly in sterile production.
 
 </li>
 <li>
 Demonstrated leadership skills with the ability to manage teams and lab operations.
 </li>
 <li>
 Good knowledge of GMP and regulatory guidelines.
 </li>
 <li>
 Strong attention to detail and good analytical and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.
 
 
 
 
 
 
 
 
 ***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***
 
 
 
</div>

Quality Control Chemist

Kemipex

<div>
 
 🔬
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Report major operational, quality, or HSE issues promptly and recommend corrective and preventive actions.
 </li>
 <li>
 Develop internal standards to monitor analytical trends and ensure data accuracy.
 </li>
 <li>
 Verify and record instrument calibration results and schedule regular calibration and maintenance.
 </li>
 <li>
 Prepare and manage controlled copies of product specifications (digital and hard copy) to support QC operations.
 </li>
 <li>
 Perform analytical testing and calibration in line with best practices and industry standards.
 </li>
 <li>
 Support laboratory accreditation processes and coordinate with third-party testing partners.
 </li>
 <li>
 Conduct tests on raw materials, intermediates, and finished products as per specifications.
 </li>
 <li>
 Provide technical assistance to the production team and participate in problem-solving initiatives.
 </li>
 <li>
 Handle customer quality complaints by conducting investigations and presenting results to management.
 </li>
 <li>
 Prepare weekly QC reports and highlight deviations or trends for review.
 </li>
 <li>
 Maintain accurate records for all testing activities and ensure sample traceability.
 </li>
 <li>
 Manage lab inventory, consumables, and PPE to ensure smooth operations.
 </li>
 <li>
 Support internal and external audits through proper documentation and compliance.
 </li>
 <li>
 Foster a safe, compliant, and efficient lab environment by adhering to HSE standards.
 </li>
 <li>
 Contribute creatively to product development and testing innovatio
 </li>
 </ul>
 
 
</div>

Concentrix

<div>
 Job Title:
 
 
 Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
 
 
 
 Job Description
 
 
 
 PREFERRED CANDIDATE QUALIFICATIONS &ndash;
 
 
 <ul>
 <li>
 CURRENTLY AVAILABLE IN THE UAE.
 </li>
 <li>
 CAN JOIN IMMEDIATELY.
 
 
 </li>
 </ul>
 As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers&rsquo; experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company&rsquo;s standards of performance &mdash;a Scorecard. This may include assessing Advisors&rsquo; demeanor, technical accuracy, customer service performance, and conformity to company policies/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.
 
 
 Without your expertise, the management team may not understand where it&rsquo;s going wrong and struggle to achieve the level of service to which it has agreed with the client.
 
 
 You may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.
 
 
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.
 </li>
 <li>
 Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).
 </li>
 <li>
 Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.
 </li>
 <li>
 Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.
 </li>
 <li>
 Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.
 </li>
 <li>
 Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees&rsquo; and customers&rsquo; experience.
 </li>
 <li>
 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).
 </li>
 <li>
 Prepare reports capturing service quality trends and variances for the team / department.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.
 </li>
 <li>
 A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).
 </li>
 <li>
 Strong Communication and Interpersonal skills.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA&rsquo;s, coaching, appraisals, etc.
 </li>
 <li>
 Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.
 </li>
 <li>
 Empathetic approach and mindset.
 </li>
 <li>
 Genuine curiosity and desire to understand and to know why.
 </li>
 <li>
 Proficiency with technology, especially computers, software applications, and phone systems.
 </li>
 <li>
 Comfortable in working with individuals and team/s remotely.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Arabic (Required), English (Required)
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581849
 
</div>

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172691
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The PMO Analyst is responsible for supporting key initiatives within the Enterprise IT portfolio, facilitating their initiation, delivery, and implementation to ensure successful outcomes. This role demands ensuring governance and controls are implemented and monitored effectively. It involves direct involvement with project managers and business solution managers, especially for large projects, where the PMO Analyst contributes to quality reviews and coordinates activities to support quality objectives. The analyst plays a critical role in evolving processes, rescuing projects, and measuring business benefit delivery against project cases.
 
 
 
 What You Will Do:
 
 
 
 Program Management Office (PMO) &amp; Project Portfolio Delivery
 
 
 <ul>
 <li>
 Develop the IT Project Standards guide by seeking contributions from project managers and other stakeholders to ensure best practices.
 </li>
 <li>
 Evolve processes and templates throughout the project lifecycle for continuous improvement.
 </li>
 <li>
 Manage delivery of small to medium-sized IT projects, ensuring on-time completion and budget adherence.
 </li>
 <li>
 Support large-scale group and transformational projects to ensure aligned project plans.
 </li>
 <li>
 Build and maintain a repository of project processes and templates to identify best practices.
 </li>
 <li>
 Measure business benefits delivery against agreed-upon business cases.
 
 
 </li>
 </ul>
 Governance &amp; Control
 
 
 <ul>
 <li>
 Implement governance standards across the project portfolio, including status tracking and deliverables monitoring.
 </li>
 <li>
 Ensure accurate financial controls for tracking, monitoring, forecasting, and budgeting of project expenditures.
 </li>
 <li>
 Compile project metrics to assess success and adherence to defined processes.
 </li>
 <li>
 Manage a Lessons Learned repository from Post Project Review meetings for continuous improvement.
 </li>
 <li>
 Identify and manage cross-functional risks related to project delivery.
 </li>
 <li>
 Conduct audits and quality checks at key project intervals and post-project.
 </li>
 <li>
 Perform project launch timings and approvals, ensuring accurate Total Cost of Ownership (TCO) reporting.
 </li>
 <li>
 Conduct Project Completion Reviews and maintain a Process Compliance Index for project managers.
 
 
 </li>
 </ul>
 Financial Management, Administration &amp; Support
 
 
 <ul>
 <li>
 Support Al-Futtaim businesses using PMIS (WorkFront) and other project management tools.
 </li>
 <li>
 Aid EIT in resource management and ensure project control systems integrate essential data.
 </li>
 <li>
 Coordinate regular project and program-level reporting cycles including project governance arrangements.
 </li>
 <li>
 Perform project financial reviews and manage postings.
 </li>
 <li>
 Verify monthly vendor invoices and ensure proper revenue recognition and profit and loss divisional postings.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Advanced use of project management methods and tools with expertise in Microsoft packages (Project, PowerPoint, Word, Excel).
 </li>
 <li>
 Excellent communication and interpersonal skills for dealing with various organizational levels.
 </li>
 <li>
 Ability to manage financial controls and governance standards with strong analytical skills.
 </li>
 <li>
 Experience in compiling metrics relating to project success and adherence to processes.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
 </li>
 <li>
 Project Management Certification or completion of a recognized project management curriculum.
 </li>
 <li>
 7-10 years of IT experience, with at least 2 years in a medium-large Project Management Office.
 </li>
 <li>
 Experience managing small projects or exposure to managing substantial parts of project lifecycles, and familiarity with project management tools and techniques.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

PMO Analyst | Corporate Services | Blue Rewards

Explore 5081+ Quality control analyst in Dubai this December. Find roles across top companies and apply now to boost your career.

5081 quality control analyst jobs IN Dubai

Quality Control Analyst

QC Analyst (Fragrance Industry)

Quality Control Chemist

Quality Control Chemist

Quality Control Chemist

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

PMO Analyst | Corporate Services | Blue Rewards