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quality control analyst

Arco Turnkey Solutions Contracting L.L.C

The Quality Analyst is responsible for ensuring that all interior fit-out works meet required standards, specifications, and client expectations. The role includes monitoring the quality of site execution, materials, and processes across various phases of fit-out projects in line with UAE regulations and international standards.Key Responsibilities:<ul><li>Monitor on-site fit-out works to ensure compliance with approved drawings, specifications, and quality standards.</li><li>Develop, implement, and maintain Quality Control procedures, Inspection Test Plans (ITPs), and Method Statements.</li><li>Conduct material inspections, verifying quality certifications and supplier compliance.</li><li>Carry out routine site inspections and create reports on findings, including non-conformance issues.</li><li>Raise and follow up on Non-Conformance Reports (NCRs) and implement Corrective &amp; Preventive Actions (CAPAs).</li><li>Coordinate with subcontractors, suppliers, and internal teams to ensure quality deliverables.</li><li>Participate in internal and external quality audits and assist in preparing audit documentation.</li><li>Maintain all QA documentation for site works, material submittals, inspection records, snagging reports, and test results.</li><li>Ensure compliance with local authority standards (Dubai Municipality, Trakhees, etc.) and client-specific requirements.</li><li>Support the handover process by ensuring final quality checks and rectifying snags/punch list items.</li></ul>Skills and Competencies:<ul><li>Strong knowledge of interior fit-out materials, methods, and finishing standards.</li><li>Familiarity with ISO 9001:2015 and quality assurance practices.</li><li>Knowledge of UAE construction and safety regulations.</li><li>Excellent analytical skills, attention to detail, and problem-solving ability.</li><li>Proficient in using tools like MS Office, AutoCAD (for reference to drawings), and inspection/snagging apps (e.g., PlanRadar, SnagR).</li><li>Strong written and verbal communication for reporting and coordination.</li></ul>Qualifications:<ul><li>Bachelor's Degree in Civil Engineering, Architecture, or a related field.</li><li>Certification in Quality Management (ISO 9001 Lead Auditor, Six Sigma, etc.) is an advantage.</li><li>Proven experience working on commercial, retail, or hospitality interior fit-out projects in the UAE.</li></ul>Preferred Background:<ul><li>Experience working with fit-out contractors, consultants, or PMC in the UAE.</li><li>Knowledge of MEP coordination related to interior works is a plus.</li><li>Experience with snagging, de-snagging, and handover processes.</li></ul>Job Types: Full-time, Permanent

Quality Analyst – Fit-Out Projects

AL KHALIDIAH TOURISM

Responsibilities:<ul><li>Enforce company transportation standards and policies.</li><li>Monitor and evaluate driver performance on a regular basis.</li><li>Conduct incident and accident analysis, preparing detailed reports.</li><li>Coordinate and support safety training sessions for drivers and staff.</li><li>Prepare and maintain accurate documentation and reporting for management.</li></ul>Requirements:<ul><li>Previous experience in logistics or transportation quality control.</li><li>Solid knowledge of transport regulations and safety compliance.</li><li>Strong attention to detail with excellent analytical skills.</li><li>Ability to identify issues, recommend improvements, and ensure corrective actions.</li><li>Russian language required (spoken &amp; written).</li><li>English proficiency is an advantage.</li></ul>We Offer:<ul><li>Competitive salary and benefits package.</li><li>Professional development and training opportunities.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timeExperience:<ul><li>Quality Control: 1 year (Preferred)</li></ul>Language:<ul><li>Russian (Required)</li></ul>

Quality Control Specialist – Transport Department (Russian speaking)

<div>Who we are:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
Job Summary
The incumbent will play a critical role in ensuring that all Farm Fresh products meet GMG&rsquo;s quality and safety standards through consistent monitoring and adherence to established protocols. With a focus on maintaining product integrity, the incumbent will work closely with the Quality Assurance Supervisor to implement quality control processes, ensuring compliance with internal and regulatory standards.
Job Responsibilities
The incumbent is responsible for performing regular quality checks on incoming raw materials and final products, identifying any inconsistencies or non-conformities.
The role involves implementing quality control testing methods and using SAP ERP to maintain accurate records of quality data and batch reports.
The incumbent conducts audits, tests, and inspections, ensuring all products meet GMG's quality standards and regulatory requirements.
In case of non-compliance, the incumbent initiates corrective actions, coordinates with the production team to adjust processes, and prevents recurrence.
The incumbent supports the Quality Assurance Supervisor by preparing daily and monthly quality reports, conducting root cause analyses, and assisting in the development of continuous improvement strategies.
Additionally, the incumbent coordinates with suppliers to ensure they meet GMG&rsquo;s quality standards, regularly updating them on requirements and best practices.
The role also includes ensuring proper use of safety equipment in quality control procedures and actively participating in training initiatives.
Competencies
The incumbent brings a strong understanding of quality control processes and food safety regulations to ensure product integrity at every stage.
Proficiency in SAP ERP is essential for maintaining accurate records and generating comprehensive quality reports.
Excellent analytical skills enable the incumbent to conduct root cause analysis effectively, identifying and resolving issues proactively.
The incumbent demonstrates strong attention to detail and thoroughness in inspections, ensuring compliance with GMG and regulatory standards.
Effective communication skills allow the incumbent to clearly report findings, collaborate with teams, and maintain supplier relationships.</div>

Quality Control Officer (Meat Processing Unit) - Everyday Goods Food

Amazon

<div>
 
 Description
 
 
 
 Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.
 
 
 Quality of Meat, Seafood, Produce and Perishable is a critical objective for Amazon Ultra-Fast-Grocery (UFG) business and one of the key differentiators for Amazon UFG customers. Category Quality team is the one responsible for ensuring that we consistently meet and exceed on that high bar. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations to meet and exceed the Amazon quality bar for Meat, Seafood, Produce and Perishable on a daily basis. Beyond day-to-day inspection, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.
 
 
 You will play a critical role in improving customer satisfaction metrics, bringing buying efficiency for Fresh produce, and reducing damage / expiry due to bad produce quality. This will require collaboration with various internal teams, including instock managers, vendor managers, store operation managers and fulfillment partners. The ideal candidate will have strong interpersonal and execution skills to handle daily operations and continuously drive process improvements and automation.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during the inbound at Amazon stores, hubs and vendors sites
 </li>
 <li>
 Reject the damaged/defective items back to the vendor
 </li>
 <li>
 Make a note of the items rejected during the inbound (by item/by vendor, quantity)
 </li>
 <li>
 Audit the quality during picking &amp; packing process performed by the LPC associates
 </li>
 <li>
 Monitor the Packaging standards during packing process
 </li>
 <li>
 Perform daily audit of Bins and share weekly/daily report with the stakeholders
 </li>
 <li>
 Train the store and hub associates on quality, SOPs and packaging.
 </li>
 <li>
 The role might require work over weekend but not exceeding 40 hours work week
 
 
 </li>
 </ul>
 
 Desired Traits
 
 
 
 <ul>
 <li>
 Eye for details and operational excellence.
 </li>
 <li>
 Strong interpersonal skills, with a focus on building collaborative relationships.
 </li>
 <li>
 Detail-oriented with excellent accuracy in data handling and reporting.
 </li>
 <li>
 Problem-solving mindset, with the ability to identify and implement process improvements.
 </li>
 <li>
 Willingness to take the initiative, handle additional responsibilities, and travel as needed.
 </li>
 <li>
 Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 Bachelor's degree
 
 
 Experience with Excel
 
 
 Strong written and verbal communication skills.
 
 
 HACCP, PIC 3 (Person In Charge) - certified by Dubai Municipality, ISO 22000, GMP, Food Safety
 
 
 Knowledge of fruits and Vegetable Quality specifications, familiar with Dubai F&amp;V Market - Al Aweer central fruit Market
 
 
 Proficiency in Microsoft Office Suite, particularly Excel.
 
 
 
 Preferred Qualifications
 
 
 
 Ability to multitask effectively in a fast-paced environment and meet Amazon's high-quality standards.
 
 
 Experience communicating to senior management and customers verbally and in writing
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q Tech General Trading LLC - G23
 
 
 Job ID: A3016753
</div>

Quality Specialist & Business Intelligence - Strategic Initiatives, MENA Stores

Pyou Hong Kong

<div>
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Checks sample product and raw materials by confirming specifications; conducting visual and measurement tests.
 </li>
 <li>
 Analyzing the results of the tests to achieve the targeted process.
 </li>
 <li>
 Carries out wet and dry film thickness checks, as well as density, viscosity, drying time and all other chemical specifications.
 </li>
 <li>
 Prepare the report for inspection and test data.
 </li>
 <li>
 Performs adhesion and penetration testing, visual checks after blasting, and evaluates impact testing.
 </li>
 <li>
 Tests various physical properties of paint and coatings, such as durability against abrasion, or adhesiveness of the material, color of the materials.
 </li>
 <li>
 Test the actual application of the tested material and benchmark the market products.
 </li>
 <li>
 Assisted in developing policies and procedures to keep the company ISO certified.
 </li>
 <li>
 Observe and verify special inspection and material testing perform by third parties.
 </li>
 <li>
 Evaluate the methods and processes of production and suggest further improvements in their functioning.
 </li>
 <li>
 Performing the inspections, measurements and tests according to the designed sampling plan and procedures.
 </li>
 <li>
 Communicates and enforces laboratory safety rules to internal and external researchers working in the lab.
 </li>
 <li>
 Test, inspect sample materials or products for defects and any deviations from specifications.
 </li>
 <li>
 Follow the internal laboratory procedure and sops with regards their scope of work
 </li>
 <li>
 Takes Health, Safety &amp; Environment (HSE) lead in ensuring &ldquo;safe systems of work&rdquo; and &ldquo;safe conditions&rdquo; are in place within area of responsibility.
 </li>
 <li>
 Performs other similar or related duties as required or assigned by senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 Educational Requirements / Qualifications:
 
 
 
 
 
 Bachelor of Sciences (B.S.) or Bachelor of Arts (B.A.) degree in Chemistry or a related science is required.
 
 
 
 
 
 
 Experience:
 
 
 
 Five+ years of laboratory experience.
 
 
 Experience with the proper operation of laboratory instrumentation, troubleshooting and test methods.
 
 
 Some Method development and validation experience is a requirement for this position.
 
 
 Familiarity with product development cycle is a plus.
 
 
 
 
 
 
 Skills and Competencies:
 
 
 
 Effective interpersonal, self-motivation skills, and the ability to interact with all levels of personnel are required.
 
 
 Ability to work under pressure.
 
 
 Problem Solving and Critical Thinking skills.
 
 
 Excellent time management skills will allow to meet deadlines.
 
 
 Strong organizational skills will be needed to keep track of your data, and carefully document all processes and results.
 
</div>

R&D Chemist in Coil Coating

Finclutech FZO

We are seeking a highly skilled SOC Analyst (L1) to join our IT team in Dubai, UAE. You will be responsible for monitoring, detecting, analyzing, and responding to security events and incidents to protect our organization's information assets. Preference will be given to candidates with SOC Analyst experience and proficiency in SIEM platforms (Splunk, QRadar, ArcSight) or any other security monitoring tools.Responsibilities:-<ul><li>Provide first-line technical support to end-users regarding network connectivity, security protocols, and related issues.</li><li>Actively monitor and investigate security alerts to detect malicious activity at our clients during your shift in our 24x7x365.</li><li>Follow documented procedures to properly triage and respond to identified activities, such as escalation or remediation actions.</li><li>Communicate and collaborate with clients through the lifecycle of all escalated security investigations.</li><li>Monitor, manage and maintain all network devices, performance, and quality across networks.</li><li>Perform regular training to stay sharp on the latest technologies, methodologies, etc.</li><li>Stay up to date on the latest vulnerabilities, threats, and attacks around the world.</li><li>Document incidents from initial detection through final resolution or escalation</li><li>Operate within direction to investigate and escalate incidents or alerts in accordance with protocols and contractual service level agreements (SLAs)</li><li>Work a day and night shift rotational schedule.</li><li>Monitor security events received through alerts from SIEM or other network and security monitoring tools.</li><li>Maintain assigned ticket queue.</li><li>Following Standard Operating Procedures (SOPs) for remediating various technology issues.</li></ul>Qualifications:-<ul><li>3-5 years of experience in an IT performance analysis or SOC Analyst role with a security focus.</li><li>Bachelor&rsquo;s degree in information technology or related field or equivalent Security monitoring experience with one or more SIEM technologies</li><li>A strong understanding of fundamental IT security concepts, including firewalls, intrusion detection/prevention systems, and access control.</li><li>Experience with security incident and event management (SIEM) tools (e.g., Splunk, Sumo Logic, ELK Stack)</li><li>Knowledge of common security frameworks and standards (e.g., NIST, ISO 27001, CIS Controls).</li><li>Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, and enterprise Anti-Virus products</li><li>Familiarity with IT service desk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)</li><li>Strong knowledge of IT including multiple operating systems and system administration skills (Windows, Apple, Linux)</li><li>Proficiency in customer relationship management (CRM) and task management software</li><li>Excellent communication skills, with the ability to convey technical information to non-technical users effectively.</li></ul>What we offer:-<ul><li>A competitive salary and package.</li><li>Working in a disruptive and fast-growing industry where the possibilities are endless</li><li>A diverse team and inclusive culture.</li><li>Outstanding teammates who want to celebrate your success</li><li>The opportunity to join the next big global fintech.</li></ul>Job Types: Full-time, Permanent

SOC Analyst

Concentrix

<div>
 Job Title:
 
 
 Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
 
 
 
 Job Description
 
 
 
 PREFERRED CANDIDATE QUALIFICATIONS &ndash;
 
 
 <ul>
 <li>
 CURRENTLY AVAILABLE IN THE UAE.
 </li>
 <li>
 CAN JOIN IMMEDIATELY.
 
 
 </li>
 </ul>
 As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers&rsquo; experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company&rsquo;s standards of performance &mdash;a Scorecard. This may include assessing Advisors&rsquo; demeanor, technical accuracy, customer service performance, and conformity to company policies/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.
 
 
 Without your expertise, the management team may not understand where it&rsquo;s going wrong and struggle to achieve the level of service to which it has agreed with the client.
 
 
 You may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.
 
 
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.
 </li>
 <li>
 Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).
 </li>
 <li>
 Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.
 </li>
 <li>
 Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.
 </li>
 <li>
 Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.
 </li>
 <li>
 Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees&rsquo; and customers&rsquo; experience.
 </li>
 <li>
 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).
 </li>
 <li>
 Prepare reports capturing service quality trends and variances for the team / department.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.
 </li>
 <li>
 A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).
 </li>
 <li>
 Strong Communication and Interpersonal skills.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA&rsquo;s, coaching, appraisals, etc.
 </li>
 <li>
 Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.
 </li>
 <li>
 Empathetic approach and mindset.
 </li>
 <li>
 Genuine curiosity and desire to understand and to know why.
 </li>
 <li>
 Proficiency with technology, especially computers, software applications, and phone systems.
 </li>
 <li>
 Comfortable in working with individuals and team/s remotely.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Arabic (Required), English (Required)
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581849
 
</div>

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

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