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quality manager Jobs in Dubai United Arab Emirates

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quality improvement manager

Gulf Processing Industries

Gulf Processing Industries LLC (GPI) is seeking Quality Manager. This person will be working at DIP plant and reporting to the Plant Manager. The Quality Manager will lead and strengthen the Quality Assurance (QA) function across the organization. This role is responsible for driving continuous improvement, ensuring compliance with international food safety standards, and implementing robust quality systems to enhance operational efficiency and product excellence.Key Responsibilities:<ul><li>Lead the Quality Assurance department and ensure compliance with international food safety and regulatory standards such as FSSC 22000, BRCGS, ISO 22000:2018, Halal, Kosher, USFDA, and other export-related requirements.</li><li>Oversee corporate food safety and quality control programs across manufacturing facilities.</li><li>Develop, implement, and periodically review SOPs, policies, and quality protocols to align with the latest standards and operational needs.</li><li>Manage customer complaints, conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).</li><li>Conduct and facilitate internal and external audits, including customer and certification audits.</li><li>Define and monitor quality standards for raw materials, packaging materials, in-process checks, and finished products.</li><li>Provide training and guidance to team members to enhance their skills and ensure compliance with QA systems.</li><li>Drive continuous improvement initiatives to upgrade manufacturing units and ensure legal and food safety compliance.</li><li>Lead and develop the QA team, ensuring effective structure, motivation, and accountability.</li><li>Prepare and present monthly reports on departmental performance and key quality metrics to management.</li></ul>

Quality Manager

Confidential Company

<ul><li>Monthly Quality performance Index management and prepare the report to management with Dashboard.</li><li>Assist and provide required support to the Quality Manager in preparation of Quality Manual, Quality Plan, Quality process, procedures, checklist and templates for setting up the Quality Management system.</li><li>Perform Quality Assessment on Electrical components to identify improvement areas and drive quality enhancement.</li><li>Analyze Customer complaints data to identify pain points, root cause and actionable insights, driving targeted improvements on Product Quality.</li><li>Conduct Quality Induction programs for new joiners, ensuring seamless onboarding.</li><li>Responsible for assisting in the reviewing the Monthly MIS and preparing the report for Management.</li><li>Identify training needs, inform the department heads, and coordinate with the appropriate functions for fulfilling the training requirements.</li><li>Identify the areas for Digitalization to enable real-time monitoring and reporting.</li><li>Conduct Analysis on the Quality data’s from project and audits for continuous improvement.</li><li>Drive horizontal deployment of best Good Construction Practices and TQM initiatives across projects through structured knowledge sharing.</li><li>Coordinate with cross-functional teams to align on internal quality and process excellence initiatives.</li><li>Responsible for Organizing the technical trainings using subject matter experts and manufacturers.</li><li>Identify and implement industry best practices and Learnings to promote Good Construction Practices (GCP) across all projects.</li></ul>

Sr. Engineer - QA/QC- Electrical

Gill Smart

Quality ManagerLocation: (Specify Location) Job Type: Full-Time Experience Required: 15+ Years Industry: Construction / Infrastructure / Quality ManagementAbout the RoleWe are seeking an experienced Quality Manager to lead and oversee the quality assurance and quality control (QA/QC) functions for major infrastructure construction projects. The ideal candidate will have extensive experience ensuring compliance with project specifications, standards, and regulatory requirements, supported by a strong background managing quality on high-value projects.Key Responsibilities<ul><li>Develop, implement, and maintain project-specific Quality Management Plans, procedures, and systems.</li><li>Lead QA/QC teams and ensure construction activities meet required quality standards and contractual obligations.</li><li>Conduct inspections, audits, and reviews to ensure adherence to ISO 9001 and project requirements.</li><li>Identify quality issues, recommend corrective actions, and monitor closure of non-conformances.</li><li>Coordinate with contractors, consultants, and stakeholders to ensure consistent quality performance.</li><li>Prepare quality reports, dashboards, and documentation for senior management and project stakeholders.</li></ul>Minimum Requirements<ul><li>Minimum 15 years of experience in the construction of similar large-scale projects.</li><li>Experience serving as a Quality Manager (or equivalent) on at least five projects of similar value.</li><li>Valid ISO 9001 Auditor qualification or equivalent.</li></ul>Preferred Skills &amp; Attributes<ul><li>Strong understanding of construction processes, materials, and industry standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proven ability to implement and manage quality systems in complex project environments.</li><li>Highly organized with excellent documentation and reporting capabilities.</li></ul>Job Types: Full-time, PermanentPay: AED20,000.00 - AED40,000.00 per month

Marriott International

OUR EXPECTATIONS FROM THE ROLE:
CORE WORK ACTIVITIES
<ul>
 <li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li>
 <li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li>
 <li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li>
 <li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li>
 <li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li>
 <li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li>
 <li>Immerses in operations to better understand issues/defects faced on the ground.</li>
 <li>Drives several initiatives for business standard audits and guestvoice.</li>
 <li>Conducts monthly audit to verify compliance with company and brand standards.</li>
 <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
 <li>Directs property quality efforts to address critical customer requirements.</li>
 <li>Completes other reasonable duties as requested by leadership.</li>
</ul>
Executing Quality Training Programs
<ul>
 <li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li>
 <li>Develops specific training designed to improve service performance.</li>
 <li>Drives brand values and philosophy in all training and development activities.</li>
 <li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li>
 <li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li>
 <li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li>
</ul>
Managing Quality Tools
<ul>
 <li>Verifies that management practices at all levels are aligned with quality tools.</li>
 <li>Verifies the tools for continuous improvements are in place and being utilized.</li>
 <li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li>
</ul>
Managing the Guest Experience
<ul>
 <li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li>
 <li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li>
 <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
 <li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li>
</ul>

Quality and Brand Experience Manage

Emirates Flight Catering

Key Results Area :
<ol>
<li>Define and enforce quality standards and tools, practices for application portfolio to ensure consistency and high-quality deliverables.</li>
<li>Monitor compliance with software development best practices, including CI/CD, automated testing, code reviews, and security scans.</li>
<li>Establish and track key metrics and KPIs such as code quality, test coverage, defect trends, test coverage and delivery consistency for continuous performance measurement.</li>
<li>Conduct audits and retrospectives to drive accountability and improvements.</li>
<li>Partner with QA, DevOps, and architecture teams to implement shift-left quality practices.</li>
<li>Coach teams, Product Owners, and leadership on Agile principles (Scrum, Kanban, SAFe or similar frameworks) to enhance efficiency.</li>
<li>Drive Agile maturity and continuous improvement across multiple delivery teams and portfolios to support the adoption of Agile metrics (velocity, lead time, team health checks, etc.).</li>
<li>Facilitate Agile ceremonies and help resolve organizational-level impediments to foster a culture of experimentation, feedback, and delivery excellence.</li>
<li>Drive cloud adoption and zero operations within user comminates, by acting as a dedicated Cloud evangelist.</li>
<li>Establish IT Risks and Opportunities register, to work on mitigation plan.</li>
</ol>

IT Quality & Agile Manager

NOVOTEL

Novotel &amp; Adagio Premium Dubai Al Barsha is seeking a visionary and detail-oriented Quality Manager to join our team. In this critical role, you will lead our organization's efforts to maintain the highest standards of hygiene while driving sustainable practices across our operations. <ul> <li>Develop and implement comprehensive hygiene and sustainability strategies aligned with organizational goals and UAE regulations</li> <li>Oversee the day-to-day management of hygiene protocols and sustainability initiatives across all facilities</li> <li>Conduct regular audits and assessments to ensure compliance with health, safety, and environmental standards</li> <li>Analyze data and prepare reports on hygiene performance and sustainability metrics for senior management</li> <li>Collaborate with cross-functional teams to integrate sustainable practices into all aspects of the business</li> <li>Lead sustainability awareness and training programs for employees at all levels</li> <li>Stay abreast of global sustainability trends and best practices, adapting them to the local context</li> <li>Manage relationships with external stakeholders, including government agencies and sustainability organizations</li> <li>Develop and monitor key performance indicators (KPIs) for hygiene and sustainability initiatives</li> <li>Oversee the implementation of environmental management systems and sustainability reporting frameworks</li> </ul>

Mission
 Lead the end-to-end design and delivery of RTA’s transition to Quality 4.0, combining maturity modeling, assessment, roadmap definition, change management, and capability building to achieve measurable improvements in quality performance and digital adoption.
 Scope & Key Deliverables
 You will be accountable for delivering the following, end-to-end:
 <ul>
<li>Quality 4.0 Maturity Model (bespoke to RTA)</li>
<li>Design a tailored maturity model aligned to leading practices, methodologies, and digital tools.</li>
<li>Define pillars: technology integration, strategic alignment, processes, culture, capabilities.</li>
<li>Maturity Assessment Report</li>
<li>Execute a structured assessment across sectors and agencies; identify gaps, risks, and opportunities.</li>
<li>Quality 4.0 Roadmap</li>
<li>Build an actionable, time-phased roadmap (initiatives, owners, milestones, budget outline) for each sector/agency and a dedicated plan for Corporate Quality Assurance.</li>
<li>Current State Assessment (QMS 4.0 readiness)</li>
<li>Review policies, processes, and documentation; identify missing/outdated standards; propose and draft enhanced revisions.</li>
<li>Benchmark Study & Visit</li>
<li>Plan and run a benchmark with a leading global entity; capture best practices and lessons learned for RTA.</li>
<li>Proposed Amendments & Improvements</li>
<li>Produce detailed proposals to close gaps, including new/replacement standards to align RTA’s QMS with global requirements.</li>
<li>Change Management Plan</li>
<li>Develop a structured plan (stakeholder map, ADKAR/Prosci elements, communications, risks, adoption metrics) to minimize disruption and maximize alignment.</li>
<li>Quality Communication & Rollout Plan</li>
<li>Define the engagement strategy, artifacts, channels, and rollout calendar for successful adoption.</li>
<li>Detailed Quality Training Programs</li>
<li>Design competency-based training (objectives, curricula, accreditation requirements) aligned with revised quality requirements.</li>
<li>Conduct Training & Provide Evidence</li>
<li>Deliver workshops/webinars/blended formats; provide attendance, recordings, and feedback evidence.</li>
<li>Training Impact Report</li>
<li>Measure effectiveness (pre/post assessments, retention, satisfaction); recommend improvements.</li>
<li>Long-Term Development Programs Report</li>
<li>Define upskilling roadmap, skills forecasting, and delivery mechanisms to sustain Quality 4.0 over time.</li>
</ul>
Key Responsibilities
 <ul>
<li>Own client engagement, governance, and stakeholder alignment across RTA sectors/agencies.</li>
<li>Translate assessment findings into a sequenced portfolio of initiatives with clear KPIs and benefits.</li>
<li>Draft/revise standards and procedures; ensure audit-readiness and traceability.</li>
<li>Orchestrate change, communications, training design and delivery.</li>
<li>Coordinate benchmarking, site visits, and knowledge capture.</li>
<li>Manage project plan, risks, RAID log, and reporting to steering committee.</li>
</ul>
Requirements: 
Required Qualifications
 <ul>
<li>8–12+ years in quality management/transformation, preferably in transport, public sector, or complex multi-agency environments.</li>
<li>Proven experience with Quality 4.0 / Industry 4.0/5.0 concepts and digital-quality tooling (e.g., analytics, IoT data flows, SPC, workflow/QMS platforms).</li>
<li>Strong command of ISO 9001 (and relevant sector standards), audit practices, and document control.</li>
<li>Methodologies: Lean Six Sigma (Green/Black Belt), change management (Prosci/ADKAR), project/program management (PMP/PRINCE2).</li>
<li>Data & tools: proficiency with Excel/Power BI/Minitab (or equivalent), collaboration suites, LMS/e-learning basics.</li>
<li>Excellent written/oral English; strong facilitation and C-level communication skills.</li>
</ul>
Nice to Have
 <ul>
<li>Experience with GCC public authorities or large government programs.</li>
<li>Knowledge of safety, asset management, or service excellence frameworks relevant to transport.</li>
<li>Exposure to cybersecurity or data governance in quality contexts.</li>
</ul>
Success Metrics (KPIs)
 <ul>
<li>Approved maturity model and assessment report delivered to plan.</li>
<li>Roadmap adoption: % initiatives approved/launched; on-time milestone delivery.</li>
<li>QMS uplift: # standards updated/issued; audit-readiness score improvement.</li>
<li>Change & training: stakeholder adoption index; training completion &gt;90%; ≥20-point avg. uplift in post-test vs. pre-test.</li>
<li>Benefits: measured improvements in selected quality KPIs (e.g., defect rate, lead time, cost of non-quality).</li>
</ul>
Engagement Model
 <ul>
<li>Reporting to: Program Director / Partner.</li>
<li>Stakeholders: RTA Corporate Quality Assurance, sector/agency leadership, PMO.</li>
</ul>
Benefits: 
<ul>
<li>The project duration is about 4/5 months</li>
<li>Immediate start</li>
</ul>

Senior Consultant / Engagement Lead - Quality 4.0 Transformation

Explore 8713+ Quality improvement manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

8713 quality improvement manager jobs IN Dubai United Arab Emirates

Quality Manager

Sr. Engineer - QA/QC- Electrical

Quality Manager

Quality and Brand Experience Manage

IT Quality & Agile Manager

Quality Manager

Senior Consultant / Engagement Lead - Quality 4.0 Transformation