customer service representative Jobs in Manama Bahrain

customer service representative

housekeeping attendant Jobs in Manama Bahrain

housekeeping attendant

spa receptionist

tele-sales representative Jobs in Manama Bahrain

tele-sales representative

waiter / waitress

receptionist

Tikcobh

Title: ReceptionistOverview: The receptionist will be responsible for providing excellent customer service to our clients and guests. As such the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the receptionist&rsquo;s attitude and behavior should reflect that at all times.Duties and Responsibilities:<ul><li>Greet and welcome clients and guests and assist them with check-in and check-out.</li><li>Answer and direct phone calls and emails to the appropriate staff member</li><li>Manage guest bookings and reservations.</li><li>Handle customer complaints and concerns in a professional and timely manner</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative tasks as needed, including filing, copying, and data entry.</li><li>Respond to all questions, inquiry, and requests.</li><li>Other duties as assigned by management.</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent</li><li>2+ years&rsquo; experience working in a hotel receptionist or guest services role</li><li>Excellent communication and people skills</li><li>Strong customer service skills</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Proficient in Microsoft Office and basic computer skills</li><li>Fluency in English, both verbal and written</li><li>Must be able to work flexible hours, including evenings and weekends.</li></ul>Preferred Qualifications:<ul><li>Prior experience in a customer-facing role</li><li>Experience working in the hospitality or service industry.</li><li>Knowledge of Arabic and/or other languages spoken in the region</li></ul>Working Conditions:<ul><li>This position will require standing and sitting for extended periods of time.</li><li>The receptionist will work in a fast-paced and dynamic environment.</li><li>They will be expected to manage a high volume of calls, emails, and visitors on a daily basis.</li><li>The receptionist will be required to work some evenings and weekends, based on business needs.</li></ul>Employee Handbook:Welcome Letter: Dear new team member,Welcome to Al Faris Suite 2! We are thrilled to have you join our team and contribute to our mission of providing an unparalleled luxurious experience to our customers. As our new receptionist, you will play a critical role in ensuring that our clients and guests feel welcomed and valued from the moment they enter the building.Mission Statement: Our mission at Al Faris Suite 2 is to provide an unparalleled luxurious experience to our customers and exceed their expectations at every touchpoint.Vision Statement: Our vision at Al Faris Suite 2 is to be recognized as the premium provider of luxurious accommodation with exceptional services that exceed our customers' expectations.Equal Employment Opportunity Statement: Al Faris Suite 2 is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity and strive to create an inclusive workplace where all employees feel valued and supported.Contractual Disclaimer and At-Will Employment Statement: This handbook is not intended to create a contract of employment or any other contractual obligation between the company and its employees. Employment at Al Faris Suite 2 is at-will, which means that either the company or the employee may terminate the employment relationship at any time, with or without cause.Purpose of the Employee Handbook: The employee handbook serves as a guide to the company's policies, procedures, and expectations. It is designed to provide employees with the information they need to understand their rights and responsibilities, as well as the company's expectations for conduct and performance.Company Policies:<ul><li>Anti-Discrimination and Harassment Policy</li><li>Code of Conduct and Ethics</li><li>Confidentiality and Information Security Policy</li><li>Dress Code Policy</li><li>Employee Benefits and Compensation Policy</li><li>Performance Management Policy</li><li>Time Off and Leave Policy</li></ul>Expectations of Employees:<ul><li>Treat all clients, guests, and coworkers with respect and professionalism.</li><li>Follow all company policies and procedures.</li><li>Maintain a positive and collaborative.</li></ul>Job Types: Full-time, PermanentPay: BD200.000 - BD250.000 per month

Receptionist

Propel Consult

Role PurposeThe Receptionist will be the first point of contact for members and guests, providing exceptional customer service and managing front desk operations at the gym.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Greet members and guests in a friendly and professionalmanner.</li><li>Check in members using membership software or ID cards.</li><li>Answer phone calls and respond to inquiries about gym services, hours, and pricing.</li><li>Schedule appointments for personal training or fitness classes.</li><li>Register new members and explain membership plans and policies.</li><li>Process payments for memberships, classes, and merchandise.</li><li>Update and maintain accurate member records.</li><li>Handle membership renewals, cancellations, and freeze requests.</li><li>Keep the reception area clean, organized, and presentable.</li><li>Monitor gym access to ensure only authorized individualsenter.</li><li>Receive and log deliveries or stock (e.g., supplements, gear).</li><li>Assist with selling gym merchandise or refreshments.</li><li>Notify members of class changes, cancellations, or promotions.</li><li>Support other gym staff as needed with administrative or customer service tasks.</li><li>Follow health, safety, and emergency procedures when required.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCE Qualifications <ul><li>1+ years of experience as a Receptionist or in a front desk role.</li><li>Proficient in computer skills, including MS Office and data entry.</li><li>Strong sales skills with the ability to promote gym services and merchandise.</li><li>Excellent customer service skills and a friendly demeanor.</li><li>Displays proper front desk etiquette and professionalism.</li></ul>Job Types: Full-time, Permanent

Hilton

<div>
 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

<div>Receptionist 

 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. 
 
Support administration of reception processes and activities to effectively manage incoming/ outgoing telephone calls, visitors to office premises and general inquiries in line with business needs, stakeholder requirements, Group guidelines and policies 
 
DHL Global Forwarding has an opening for a Receptionist in Manama, Bahrain. Join us in connecting people and improving lives!
In this Receptionist position
<ul><li>Individual contributor with the ability to work under moderate supervision
</li><li>Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education</li>
<li>Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures</li>
</ul><ul><li>Under supervision, support delivery of reception processes and activities
</li><li>Receive and route incoming and outgoing telephone calls at a switchboard or multi-line phone
</li><li>Enter data and maintain long distance call logs</li>
<li>Make note of messages and distribute messages in a timely and accurate manner</li>
<li>Greet visitors to the premises and determine the nature of their visit, issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee</li>
<li>Answer routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address</li>
<li>Support administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages</li>
<li>Comply with established procedures and ensure proper usage of reception processes and policies
</li><li>Resolve recurring routine issues faced during delivery as per defined processes, systems and methods 
 
Stakeholders:</li>
</ul><ul><li>Support and interact primarily with colleagues of own team</li>
<li>Communicate information that requires some explanation or interpretation</li>
<li>Address task-related issues appropriately to maintain work relationships</li>
<li>Individual contributor without direct responsibility for leading others</li>
</ul>Now, here is what we need from you!<div>
 <div><div><div><ul><li>:Vocational/Specialized/Technical/Certification</li><li>
less than 2 years</li></ul>
 </div></div> 
</div></div> 
We offer:<ul><li> Comprehensive training and development opportunities.</li><li> Mentorship from experienced freight forwarding professionals and senior leaders.</li><li> Opportunities for international travel and exposure within the Freight Forwarding Industry.</li><li> Potential for full-time employment upon successful completion of the program.</li></ul> 
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul>
<li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li>
</ul>Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

DHL Global Forwarding

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 
 
 Support administration of reception processes and activities to effectively manage incoming/ outgoing telephone calls, visitors to office premises and general inquiries in line with business needs, stakeholder requirements, Group guidelines and policies
 
 
 
 DHL
 
 
 Global Forwarding
 
 has an opening for a
 
 Receptionist
 
 
 in
 
 
 Manama, Bahrain.
 
 Join us in connecting people and improving lives!
 
 
 
 In this
 
 
 Receptionist position
 
 
 
 
 <ul>
 <li>
 Individual contributor with the ability to work under moderate supervision
 </li>
 <li>
 Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education
 </li>
 <li>
 Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures
 </li>
 <li>
 Under supervision, support delivery of reception processes and activities
 </li>
 <li>
 Receive and route incoming and outgoing telephone calls at a switchboard or multi-line phone
 </li>
 <li>
 Enter data and maintain long distance call logs
 </li>
 <li>
 Make note of messages and distribute messages in a timely and accurate manner
 </li>
 <li>
 Greet visitors to the premises and determine the nature of their visit, issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
 </li>
 <li>
 Answer routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address
 </li>
 <li>
 Support administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
 </li>
 <li>
 Comply with established procedures and ensure proper usage of reception processes and policies
 </li>
 <li>
 Resolve recurring routine issues faced during delivery as per defined processes, systems and methods
 
 
 
 </li>
 </ul>
 
 Stakeholders:
 
 
 
 
 <ul>
 <li>
 Support and interact primarily with colleagues of own team
 </li>
 <li>
 Communicate information that requires some explanation or interpretation
 </li>
 <li>
 Address task-related issues appropriately to maintain work relationships
 </li>
 <li>
 Individual contributor without direct responsibility for leading others
 
 
 
 </li>
 </ul>
 
 Now, here is what we need from you!
 
 
 
 
 <ul>
 <li>
 :Vocational/Specialized/Technical/Certification
 </li>
 <li>
 less than 2 years
 
 
 
 </li>
 </ul>
 
 We offer:
 
 
 
 
 <ul>
 <li>
 Comprehensive training and development opportunities.
 </li>
 <li>
 Mentorship from experienced freight forwarding professionals and senior leaders.
 </li>
 <li>
 Opportunities for international travel and exposure within the Freight Forwarding Industry.
 </li>
 <li>
 Potential for full-time employment upon successful completion of the program. Why join DHL Global Forwarding?
 
 
 
 </li>
 </ul>
 We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 
 
 Our
 
 TOP EMPLOYER prestigious certification
 
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
 
 
 We aspire to become the undisputed leader in our industry,
 
 when people think of forwarding; we want them to think DGF
 
 because we have:
 
 
 
 <ul>
 <li>
 The largest global network with more than :30,000 passionate employees
 </li>
 <li>
 The most efficient processes and fastest response times
 </li>
 <li>
 The best solutions and best customer service
 
 
 
 </li>
 </ul>
 
 Our Vision:
 
 The Logistics Company for the World.
 
 
 
 Our Mission:
 
 Excellence. Simply Delivered.
 
 
 
 Our Purpose:
 
 Connecting People, improving lives.
 
 
 
 Our Values:
 
 Respect &amp; Results
 
 
 
 Our Goals:
 
 Employer, Provider, and Investment of Choice, Living Responsibility
 
 
 
 
 
 
 
 DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 
</div>

Silver Steps Management

Admin ReceptionistWe are seeking a professional, organized, and proactive Admin Receptionist to join our team. In this key front-office role, you will serve as the first point of contact for visitors and callers, while also providing vital administrative and clerical support to ensure smooth and efficient daily operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a commitment to maintaining a welcoming and professional environment.Main Duties:<ul><li>Greet and assist visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct incoming calls and handle inquiries efficiently.</li><li>Manage appointment scheduling, meeting coordination, and calendar updates.</li><li>Maintain and organize office files, correspondence, and documentation (electronic and paper).</li><li>Support daily administrative tasks including data entry, filing, and report preparation.</li><li>Monitor office supplies and coordinate with vendors to ensure timely replenishment.</li><li>Assist management in organizing meetings, internal communications, and office activities.</li><li>Ensure the reception area and office remain tidy, organized, and presentable at all times.</li></ul>Qualifications:<ul><li>Minimum 2 years of experience in an administrative or receptionist role (preferred).</li><li>Strong written and verbal communication skills in English; additional languages are an advantage.</li><li>Excellent organizational and multitasking abilities with attention to detail.</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li><li>Professional appearance, positive attitude, and commitment to confidentiality.</li></ul>Job Type: Full-timeExperience: Admin / Receptionist: 2 years (Preferred)Job Type: Full-timeExperience:<ul><li>Admin/Receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Office Admin/Receptionist

Marriott International

<div>Additional Information 
Job Number25165108 
Job CategorySpa 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. 
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Spa Receptionist

Explore 12+ Receptionist in Manama Bahrain this October. Find roles across top companies and apply now to boost your career.

12 receptionist jobs IN Manama Bahrain

Receptionist

Receptionist

Receptionist

Receptionist

Receptionist

Office Admin/Receptionist

Spa Receptionist