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relationship executive telesales executive

EDGE

<div>
 The Executive Assistant (EA) will provide comprehensive administrative and operational support to the executive , ensuring smooth coordination of daily activities, efficient communication, and high-quality service delivery. The EA will act as a key liaison internally and externally, supporting strategic priorities through effective organization, planning, and execution.
 <br/>
 <br/>
 <strong>
  Core Accountabilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate administrative activities for the executive, including complex calendar management, travel arrangements, preparation of memos, and processing of expense reports.
  </li>
  <li>
   Support meeting activities by preparing agendas, recording minutes, arranging room bookings, and coordinating transportation and logistics.
  </li>
  <li>
   Manage internal and external interactions on behalf of the executive in a professional, timely, and efficient manner.
  </li>
  <li>
   Analyse incoming memos, correspondence, and submissions, ensuring proper distribution, tracking, and follow-up as required.
  </li>
  <li>
   Perform office management duties such as ordering supplies, maintaining documents, and managing records databases.
  </li>
  <li>
   Ensure the delivery of administrative services in line with established service level agreements (SLAs) and organizational standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supporting Accountabilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Apply prior experience and knowledge as an Executive Assistant to anticipate needs and provide proactive support.
  </li>
  <li>
   Demonstrate strong organizational skills with exceptional attention to detail.
  </li>
  <li>
   Communicate clearly and confidently, both orally and in writing, with internal and external stakeholders.
  </li>
  <li>
   Track, monitor, and report on key Business Support metrics to ensure progress against defined targets.
  </li>
  <li>
   Apply knowledge of Business Support best practices, methodologies, and systems to improve efficiency and service delivery.
  </li>
  <li>
   Utilize MS Office and other business tools proficiently to support day-to-day operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 3 years of experience as an Executive Assistant supporting senior leaders.
  </li>
  <li>
   Experience working in the UAE is required.
  </li>
  <li>
   Proficiency in English and Arabic
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Management, or a related field preferred.
  </li>
 </ul>
</div>


Sr. Executive Support - Emirati Talent

<div>:
<div><b>
Senior Account Executive &ndash; Public Sector - Abu Dhabi or Dubai (UAE) - Hybrid</b></div><div></div><div><br>
We&rsquo;re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.</div><div>
If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.</div><div></div><div><b><br>
About the job</b></div><div></div><div><br>
The Public Sector sales team is hiring a Senior Account Executive to assist customers and prospects in shaping their data and AI strategies and modernizing their solutions.</div><div>
The role involves a proven understanding of business challenges, presenting SAS solutions, and building relationships with leading key accounts in the Public Sector market. The focus will be on driving growth in the sector by leveraging existing relationships and creating new ones. This position offers a chance for an experienced sales professional to drive strategic enterprise Public Sector accounts. You will drive successful outcomes, learn from industry leaders, and make a lasting impact by turning complex challenges into meaningful solutions.</div><div></div><div><br>
The role will be based (hybrid) from our office in Dubai or Abu Dhabi and will require traveling as per business needs.</div><div></div><div><b><br>
As a Senior Account Executive &ndash; Public Sector, you will</b></div><ul><li>
Be responsible for achievement of total software revenue target and management business objectives.</li><li>
Engage with targeted customers and prospect accounts to position SAS solutions.</li><li>
Develop strategies to modernize customer engagement for strategic clients.</li><li>
Build and maintain relationships, influencing long-term strategies and engaging with C-level business decision-makers.</li><li>
Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.</li><li>
Support lead-generation activities and integrate strategies into account plans, qualifying based on business and technical fit.</li><li>
Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams</li><li>
Support the closure of complex sales and assist with pricing and licensing negotiations.</li><li>
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.</li></ul><div><b>
Required qualifications</b></div><ul><li>
Extensive experience (10 years+) in selling complex SaaS solutions and services to both business and IT stakeholders.</li><li>
Experience in identifying and solving business challenges within the targeted Public Sector in UAE.</li><li>
Demonstrated experience in account mapping and in navigating in a complex ecosystem.</li><li>
Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team.</li><li>
Ideally an awareness of data analytics, AI and Generative AI trend.</li><li>
Fluent in Arabic and English.</li><li>
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.</li></ul><div><b>
Additional competencies, knowledge and skills</b></div><ul><li>
Sales Planning: Develops and executes strategic sales plans to achieve revenue targets and drive business growth.</li><li>
Customer Centricity: Prioritizes customer needs and delivers tailored solutions that enhance satisfaction and loyalty.</li><li>
Relationship Building: Cultivates strong, trust-based relationships with clients and stakeholders to foster long-term partnerships.</li><li>
Obstacle Navigation: Proactively identifies and overcomes challenges to maintain momentum and deliver results.</li><li>
Insight Driven Value Creation: Leverages data and market insights to craft compelling value propositions that address client pain points.</li><li>
Self-Motivation: Demonstrates initiative and drive to exceed goals independently in a fast-paced, target-driven environment.</li></ul><div><b>
Benefits highlights</b></div><ul><li>
You will receive a competitive salary package and benefits including housing, transport and schooling allowances.</li><li>
You will grow in an energizing and flexible environment.</li><li>
You will enjoy flexibility as we operate in a hybrid model.</li></ul><div><b>
You are welcome here</b></div><div>
At SAS, it&rsquo;s not about fitting into our culture &ndash; it&rsquo;s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.</div><div></div><div><b><br>
Additional Information:</b></div><div><i>
SAS only sends emails from verified &ldquo;sas.com&rdquo; email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact </i><i>Recruitingsupport@sas.com.</i></div><div>
Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.</div><div></div><div><br>
#LI-SB2</div><div>
#SAS</div></div>

Senior Account Executive - Public Sector

Abu Dhabi Airports Company

<div><p>The Vice President of Category Management is a strategic executive responsible for leading both strategic and transactional procurement across Abu Dhabi Airports (ADA) and its subsidiaries. The role drives enterprise-wide sourcing strategies, category planning, supplier relationship management, and procurement transformation initiatives. The VP ensures procurement delivers measurable value through revenue generation, cost optimization, innovation, ESG alignment, risk mitigation, and operational excellence. The position plays a critical leadership role in transforming procurement into a strategic business partner through data-driven decision-making, digital enablement, and stakeholder collaboration.<br>
</p><p></p><p><b>Responsibilities
</b></p><p><b>Strategic Planning
</b></p><ul><li>Develop and execute a comprehensive category management strategy aligned with corporate objectives, ESG priorities, and operational needs.
</li><li>Lead procurement transformation into a strategic business partner.
</li><li>Establish and communicate KPIs for procurement performance and supplier value delivery.
</li><li>Develop and execute annual procurement planning in coordination with business stakeholders and in line with agreed SLAs.
</li></ul><p><b>Budget Management
</b></p><ul><li>Develop and manage the departmental and procurement budget.
</li><li>Monitor spend under management and identify cost optimization and value creation opportunities.
</li><li>Guide direct reports on budget optimization initiatives.
</li><li>Ensure alignment with financial goals and cost-saving targets.
</li></ul><p><b>Procurement Operations &amp; Category Management
</b></p><ul><li>Oversee departmental performance in line with the operational plan.
</li><li>Lead annual spend analysis across direct and indirect categories.
</li><li>Develop and implement category strategies using market intelligence, supplier segmentation, and Total Cost of Ownership (TCO) models.
</li><li>Oversee sourcing events, RFPs, and tendering processes ensuring competitive and risk-mitigated outcomes.
</li><li>Drive supplier innovation and joint business planning.
</li><li>Integrate digital procurement tools and analytics.
</li><li>Execute transactional sourcing as required.
</li><li>Support stakeholders in defining sourcing requirements and scope of work.
</li></ul><p><b>Supplier Relationship &amp; Risk Management
</b></p><ul><li>Build and maintain strategic supplier relationships through structured governance and performance scorecards.
</li><li>Lead contract negotiations ensuring legal, regulatory, and ethical compliance.
</li><li>Manage supplier risks through monitoring, contingency planning, and sustainability initiatives.
</li></ul><p><b>Governance &amp; Compliance
</b></p><ul><li>Develop and maintain departmental policies and procedures.
</li><li>Ensure compliance with HR, legal, risk, quality assurance, and organizational frameworks.
</li><li>Support audits and implement corrective actions where necessary.
</li><li>Lead proactive measures to address compliance concerns.
</li></ul><p><b>Performance &amp; Transformation
</b></p><ul><li>Drive change management initiatives and stakeholder communication.
</li><li>Champion procurement excellence through continuous improvement and automation.
</li><li>Support digital transformation and AI-enabled sourcing initiatives.
</li><li>Monitor procurement performance using dashboards, scorecards, and reporting tools.
</li></ul><p><b>People Management
</b></p><ul><li>Lead and develop a high-performing procurement team.
</li><li>Promote Emiratization and talent development through training and succession planning.
</li><li>Conduct performance evaluations and align individual goals with departmental objectives.
</li></ul><p><b>Professional Development &amp; Other Duties
</b></p><ul><li>Pursue ongoing professional development aligned with organizational values.
</li><li>Participate in performance appraisals and implement feedback.
</li><li>Promote a safety-first culture and support HSE compliance.
</li><li>Implement corrective actions based on audit findings.
</li>Perform additional duties as assigned to achieve divisional objectives.<br>
<li>
</li></ul><p></p><p><b>Requirements and Skills
</b></p><p><b>Education &amp; Qualifications
</b></p><ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Engineering, or a related field (required).
</li><li>Master&rsquo;s degree or MBA (preferred), especially in Procurement, Operations, or Strategy.
</li><li>Professional certifications such as CIPS, ISM CPSM, or CPP are advantageous.
</li></ul><p><b>Experience
</b></p><ul><li>Minimum 12 years of progressive experience in procurement, strategic sourcing, or category management.
</li><li>At least 8 years in a senior leadership role.
</li><li>Proven track record in enterprise-wide procurement transformation, including digitalization and process optimization.
</li><li>Experience managing large-scale spend portfolios across direct and indirect categories.
</li><li>Strong background in contract negotiation, supplier relationship management, and risk mitigation.
</li><li>Familiarity with e-procurement platforms (e.g., Oracle Fusion) and data analytics tools.
</li></ul><p><b>Key Competencies &amp; Skills
</b></p><ul><li>Strong strategic thinking and business acumen.
</li><li>Advanced negotiation, communication, and influencing skills.
</li><li>Deep expertise in category planning, TCO modeling, and market intelligence.
</li><li>Ability to lead cross-functional teams and drive change management.
</li><li>Capability to perform effectively in a fast-paced environment.
</li><li>Strong analytical and performance management skills.
</li><li>High level of integrity and governance orientation.</li></ul></div><p></p>

Vice President Category Management

Amazon Web Services (AWS)

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Imagine being a part of a team where your ideas can help reshape the future of the Energy industry and improve the lives of many. Here at AWS, you'll work with a talented &amp; inclusive team while using state of the art technologies to help our customers accelerate the global energy transition.
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 We are looking for an experienced and motivated technologist who possess a unique balance of technical depth and strong interpersonal skills to build the future with us as a Sr. Solutions Architect supporting some of the largest Energy &amp; Utilities companies in the world:
 <br/>
 <br/>
 <ul>
  <li>
   You will craft highly scalable, flexible and resilient cloud architectures that address business problems and accelerate the adoption of AWS services.
  </li>
  <li>
   You'll become a trusted advisor for key customer personas including CIO, CDO, and Head of AI.
  </li>
  <li>
   You will be embedded with the customer technical teams and will leverage AI-assisted development tools to deliver proof of concepts and pilots that address industry-specific challenges and demonstrate AWS solutions.
  </li>
  <li>
   Your contributions through written content and speaking engagements at public conferences will position you as an AWS thought leader in the Energy &amp; Utilities sector.
  </li>
  <li>
   In partnership with Global Account Managers, you will shape and execute a strategy to build mind-share and enable the broad use of AWS within the customer organization.
  </li>
  <li>
   You will interact, communicate and partner with other teams at AWS such as product, marketing, and professional services, and represent your team to executive management.
   <br/>
   <br/>
  </li>
 </ul>
 You exercise good judgement in balancing short-term value with longer-term supportability and are keenly aware of how technological changes might impact your solutions. You are never constrained by the realities of today. You can see areas where AWS and our partners can innovate and work across organizations (both internal and external) to deliver new value to our customers. You possess a demonstrated ability to think strategically about business, products, and technical challenges. Your dynamism, creativity and passion for excellence will make a positive impact with your customer.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Own the technical relationship with customers, making recommendations on security, cost, performance, reliability and operational efficiency.
  </li>
  <li>
   Design and architect complex cloud solutions for Energy &amp; Utilities customers by combining business acumen with deep technical skills, helping customers solve their most critical business challenges.
  </li>
  <li>
   Collaborate with customer's technical teams to build and deliver proof of concepts and pilots using AI-assisted development tools that demonstrate the value and capabilities of AWS services for industry-specific use cases.
  </li>
  <li>
   Create thought leadership content through blog posts, whitepapers, and speaking engagements at public conferences, establishing yourself as an AWS for Energy &amp; Utilities thought leader.
  </li>
  <li>
   Develop and maintain trusted advisor relationships with key customer personas (CIO, CDO, Head of AI), understanding their business context and influencing their long-term technology strategy.
  </li>
  <li>
   Drive effective feedback gathering from customers, translating that feedback into clear business and technical requirements for product and engineering teams to review and implement.
  </li>
  <li>
   Be an internal advocate acting on behalf of the customer to help drive continual improvements to the AWS platform.
  </li>
  <li>
   Help shape the future of the Solutions Architecture organisation by helping to hire, coach and mentor others.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The AWS Industries team helps industry customers enable their digital transformation journeys. We meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.
 <br/>
 <br/>
 Why AWS?
 <br/>
 <br/>
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of cloud architecture
  </li>
  <li>
   Experience in a technical role within a sales organization
  </li>
  <li>
   Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics).
  </li>
  <li>
   Experience in IT development or implementation/consulting in the software or Internet industries
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in computer science, engineering, mathematics or equivalent
  </li>
  <li>
   Experience in infrastructure architecture, database architecture and networking
  </li>
  <li>
   Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
  </li>
  <li>
   Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
  </li>
  <li>
   Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon Web Services EMEA Dubai FZ Branch
 <br/>
 <br/>
 Job ID: A3207902
</div>


Sr. Solutions Architect, Energy and Utilities (Dubai / Abu Dhabi)

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Imagine being a part of a team where your ideas can help reshape the future of the Energy industry and improve the lives of many. Here at AWS, you'll work with a talented &amp; inclusive team while using state of the art technologies to help our customers accelerate the global energy transition.<br>
<br>
We are looking for an experienced and motivated technologist who possess a unique balance of technical depth and strong interpersonal skills to build the future with us as a Sr. Solutions Architect supporting some of the largest Energy &amp; Utilities companies in the world:<br>
<ul><li>You will craft highly scalable, flexible and resilient cloud architectures that address business problems and accelerate the adoption of AWS services.</li><li>You'll become a trusted advisor for key customer personas including CIO, CDO, and Head of AI.
</li><li>You will be embedded with the customer technical teams and will leverage AI-assisted development tools to deliver proof of concepts and pilots that address industry-specific challenges and demonstrate AWS solutions.</li><li>Your contributions through written content and speaking engagements at public conferences will position you as an AWS thought leader in the Energy &amp; Utilities sector.</li><li>In partnership with Global Account Managers, you will shape and execute a strategy to build mind-share and enable the broad use of AWS within the customer organization.</li><li>You will interact, communicate and partner with other teams at AWS such as product, marketing, and professional services, and represent your team to executive management.
</li></ul><br>
You exercise good judgement in balancing short-term value with longer-term supportability and are keenly aware of how technological changes might impact your solutions. You are never constrained by the realities of today. You can see areas where AWS and our partners can innovate and work across organizations (both internal and external) to deliver new value to our customers. You possess a demonstrated ability to think strategically about business, products, and technical challenges. Your dynamism, creativity and passion for excellence will make a positive impact with your customer.<br>
<br>
Key job responsibilities<br>
<ul><li>Own the technical relationship with customers, making recommendations on security, cost, performance, reliability and operational efficiency.</li><li>Design and architect complex cloud solutions for Energy &amp; Utilities customers by combining business acumen with deep technical skills, helping customers solve their most critical business challenges.</li><li>Collaborate with customer's technical teams to build and deliver proof of concepts and pilots using AI-assisted development tools that demonstrate the value and capabilities of AWS services for industry-specific use cases.</li><li>Create thought leadership content through blog posts, whitepapers, and speaking engagements at public conferences, establishing yourself as an AWS for Energy &amp; Utilities thought leader.</li><li>Develop and maintain trusted advisor relationships with key customer personas (CIO, CDO, Head of AI), understanding their business context and influencing their long-term technology strategy.</li><li>Drive effective feedback gathering from customers, translating that feedback into clear business and technical requirements for product and engineering teams to review and implement.</li><li>Be an internal advocate acting on behalf of the customer to help drive continual improvements to the AWS platform.</li><li>Help shape the future of the Solutions Architecture organisation by helping to hire, coach and mentor others.</li></ul><br>
About the team<br>
The AWS Industries team helps industry customers enable their digital transformation journeys. We meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.<br>
<br>
Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Knowledge of cloud architecture</li><li>Experience in a technical role within a sales organization</li><li>Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics).</li><li>Experience in IT development or implementation/consulting in the software or Internet industries</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in computer science, engineering, mathematics or equivalent</li><li>Experience in infrastructure architecture, database architecture and networking</li><li>Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients</li><li>Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)</li><li>Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

GCG Enterprise Solutions

<div><b>Company Description</b><p><br>
Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.</p><p>
By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.</p><p>
Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.</p><p>
Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE</p><b><br>
Job Description</b><br>
<ul><li>
Achieve monthly sales targets by promoting and selling print products and services to existing and potential customers through outbound calls.</li></ul><br>
<p></p><ul><li>
Generate qualified leads and maintain a robust sales pipeline through proactive prospecting and follow-ups.</li></ul><br>
<p></p><ul><li>
Build and maintain strong customer relationships by providing accurate information, timely support, and exceptional service.</li></ul><br>
<p></p><ul><li>
Maintain updated sales records and reports in the CRM system, ensuring visibility of daily activities, opportunities, and performance against targets.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in any discipline from a recognised University or Institution.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Skills &amp; Professional Requirements:</b></p><ul><li>
Proficient in Microsoft Office</li><li>
Good knowledge of relevant computer programs (e.g. CRM software) and telephone system</li></ul><p><b>
Experience Requirements:</b></p><ul><li>
Proven experience of 2-3 years as telesales representative or other sales/customer service role</li><li>
Proven track record of successfully meeting sales quota preferably over the phone.</li><li>
Ability to learn about products and services and describe/explain them to prospects</li></ul><p><b>
Attributes and Behaviours:</b></p><ul><li>
Excellent knowledge of English</li><li>
Excellent communication and interpersonal skills</li><li>
Cool-tempered and able to handle rejection.</li><li>
Outstanding negotiation skills with the ability to resolve issues and address complaints</li></ul></div>

Telesales Executive (UAEN)

Al-Futtaim

<div><p><b>Job Requisition ID: </b>175624</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<p></p>
<p><b>
Overview of the role</b><br>
We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role.</p>
<p>
This is a full-time permanent role located in Abu Dhabi.</p><br>
<p></p>
<p><b>
What you will do</b></p>
<ul>
<li>To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers&rsquo; needs.</li>
<li>Ensure customers are given the Worlds Warmest Welcome when entering the branch.</li>
<li>Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.</li>
<li>Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.</li></ul><br>
<p></p>
<p><b>
Required skills to be successful</b></p>
<ul>
<li>Able to communicate effectively</li>
<li>Customer service experience will be an added advantage</li>
<li>Good knowledge in MS Office especially MS Excel</li>
<li>UAE National with family book</li></ul><br>
<p></p>
<p><b>
About the team</b><br>
The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization</p><br>
<p></p>
<p><b>
What equips you for the role</b><br>
The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.</p><p></p><p><b><br>
About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p></div><p></p>

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