account manager

key account manager

operations manager

assistant manager - crm

hr associate

relationship manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 About the Role
 
 
 The
 
 Deputy Manager &ndash; Acquisition (Household)
 
 is a front-line sales role within the
 
 Retail Banking
 
 division, responsible for acquiring new savings account customers for a designated branch. The role involves direct customer interaction, understanding banking needs, and offering suitable products and services. It also includes supporting the Sales Manager in mapping the catchment area, gathering customer feedback, and identifying potential business opportunities. The role is pivotal in driving customer acquisition, deepening relationships, and maximizing customer lifetime value to contribute to the bank&rsquo;s overall growth.
 
 
 Key Responsibilities
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 AcquireNew-To-Bank (NTB)savings account customers from the designated catchment area.
 </li>
 <li>
 Ensure high-quality sourcing in terms of product mix, customer segments, and account constitution.
 </li>
 <li>
 Proactively register and activate acquired customers on digital banking channels.
 </li>
 <li>
 Meet and exceed monthly acquisition targets by analysing customer transaction banking needs.
 </li>
 <li>
 Assist the Sales Manager in catchment mapping and opportunity identification.
 </li>
 <li>
 Provide regular feedback to Sales and Relationship Managers on customer needs and market opportunities.
 </li>
 <li>
 Adhere to organizational selling norms and Standard Operating Procedures (SOPs).
 </li>
 <li>
 Ensure strict compliance with internal policies and external regulatory guidelines.
 
 
 </li>
 </ul>
 Secondary Responsibilities
 
 
 <ul>
 <li>
 Maintain a high level of market awareness and understanding of customer needs.
 </li>
 <li>
 Collaborate with other departments within the branch to deliver comprehensive product and service offerings.
 </li>
 <li>
 Promote customer-centricity through seamless coordination and service delivery.
 
 
 </li>
 </ul>
 What We Are Looking For
 
 
 Education
 
 
 <ul>
 <li>
 Graduate in any discipline from a recognized institution.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0 to 4 years of experience in sales, preferably within theBanking, Financial Services, and Insurance (BFSI)sector.
 
 
 </li>
 </ul>
 Skills and Attributes
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Customer-focused mindset with a proactive approach to problem-solving.
 </li>
 <li>
 Ability to work collaboratively across teams.
 </li>
 <li>
 High level of integrity and commitment to compliance.
 </li>
 <li>
 Awareness of local market dynamics and customer behaviour.
 </li>
 <li>
 Fluent in English with strong business communication skills
 </li>
 </ul>
</div>

Associate Manager-Acquisition (Current Account)

Swiggy

<div>
 Way of Working - Office/Field - Employees will work full-time from their base location
 
 
 Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
 
 
 Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
 
 
 From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
 
 
 With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.
 
 
 Role &ndash; Sales Manager
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges.
 </li>
 <li>
 Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target
 </li>
 <li>
 Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities.
 </li>
 <li>
 Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges.
 </li>
 <li>
 Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics
 </li>
 <li>
 Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements.
 </li>
 <li>
 Deliver incremental counter share for all assigned clients by strategic planning to dominate market share.
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS.
 </li>
 <li>
 Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly..
 </li>
 <li>
 Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships.
 
 
 </li>
 </ul>
 
 Desired Candidate
 
 
 
 <ul>
 <li>
 Graduate with excellent communication skills.
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life.
 </li>
 <li>
 Analytical, good Excel skills.
 </li>
 <li>
 Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in their work and have the personal drive and initiative to bring about change and help drive the business forward.
 </li>
 <li>
 Being the face of Swiggy in the market and standing up for the values we believe in.
 
 
 </li>
 </ul>
 
 Key Skills Required
 
 
 
 <ul>
 <li>
 P&amp;L Understanding
 </li>
 <li>
 Market Research and Intelligence
 </li>
 <li>
 Customer Lifetime Value
 </li>
 <li>
 Business Development
 </li>
 <li>
 Data Logic
 </li>
 <li>
 Data Interpretation
 </li>
 <li>
 Data Visualization
 </li>
 <li>
 MS Excel
 </li>
 <li>
 Data Analysis
 </li>
 <li>
 Result Orientation
 </li>
 <li>
 Managing Relationships
 </li>
 <li>
 Conflict Management
 </li>
 <li>
 Problem-Solving
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
</div>

Sales Manager I

Lodha

<div>
 
 
 Key Responsibilities
 
 
 
 
 Business Development and Channel Partner Management
 
 
 <ul>
 <li>
 Consistently identify and qualify leads in designated markets through B2B and B2C sales calls. Leverage on a strong network of Channel Partners (CP) and existing customers to achieve set targets.
 </li>
 <li>
 Consistently build on the CP network to acquire new business and manage clients in collaboration with them. Conduct regular meetings with CPs with the purpose of both engagement and empanelment to drive more business.
 </li>
 <li>
 Quarterly review of CPs including actual achievement v/s targets, qualitative factors and process improvements
 </li>
 </ul>
 
 
 Client Relationship Building
 
 
 <ul>
 <li>
 Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.
 </li>
 <li>
 In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status
 </li>
 <li>
 Play a key role during various stages of customer engagement till delivery and provide support for query resolution
 </li>
 </ul>
 
 
 Industry Awareness
 
 
 <ul>
 <li>
 Keep abreast with relevant competitor details including price movements, construction activity, key trends and market dynamics
 </li>
 <li>
 Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.
 </li>
 </ul>
 
 
 Team Collaboration
 
 
 <ul>
 <li>
 Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts
 </li>
 <li>
 Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service
 </li>
 </ul>
 
 
 Systems and Process Compliance
 
 
 <ul>
 <li>
 Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head
 </li>
 <li>
 Maintain thorough adherence to SFDC and lead tracking mechanisms as required
 </li>
 <li>
 Ensure highest standards of compliance to Lodha Group&rsquo;s policies, processes and value structure
 </li>
 </ul>
 
 
</div>

Sourcing Manager

LSEG

<div>
 
 Work for The London Stock Exchange and join a dynamic team of experienced Account Managers!
 
 
 
 
 
 You will be part of a successful team with the primary responsibility for creating and maintaining deep customer relationships within your book with an objective to drive account revenue, retention and growth!
 
 
 
 
 
 You will need to collaborate internally, to deliver outstanding service to the client whilst at the same time working with Solution and Sales Teams to help discover the client's needs and to guide them on the best way forward for any given requirement.
 
 
 
 
 
 The ideal candidate should be self-motivated, focused, enjoy meeting clients, eager to learn more whilst working collaboratively and above all, have a strong sales work ethic. A background in working for or selling to financial institutions would be great here, we also offer extensive training in order to keep up to date on market trends.
 
 
 
 
 
 This position will run a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals.
 
 
 
 
 
 Role summary:
 
 <ul>
 <li>
 Demonstrate deep understanding of the customer decision maker&rsquo;s strategies, priorities and needs.
 </li>
 <li>
 Maintain solid understanding of LSEG propositions to initiate conversations and raise interest.
 </li>
 <li>
 Build and embed a long-term trusted advisor relationship within their accounts.
 </li>
 <li>
 Drive growth by rapidly growing LSEG footprint within their accounts.
 </li>
 <li>
 Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.
 </li>
 <li>
 Coordinate all commercial activities within accounts, owning the end-to-end customer relationship.
 </li>
 <li>
 Drive efficiency in account administration (especially for lower value and growth potential accounts)
 </li>
 <li>
 Manage internal and external partners and maintain networks to come to terms and close deals.
 </li>
 <li>
 Leading deal team driven by customer strategy and opportunity
 </li>
 </ul>
 
 
 
 
 What you'll bring:
 
 <ul>
 <li>
 Established track record in driving growth, achieving revenue targets
 </li>
 <li>
 Strong understanding of customers and their business model and workflows
 </li>
 <li>
 Solid Experience in Financial Services Industry
 </li>
 <li>
 Industry experience within the customer segment
 </li>
 <li>
 Strong product knowledge
 </li>
 <li>
 Building relationships while collaborating and sharing knowledge with clients
 </li>
 <li>
 Selling skills (identity, develop and articulate a complex proposition/consultative selling)
 </li>
 <li>
 Strong ability to work with clients and come to terms on agreements
 </li>
 <li>
 Strong interpersonal skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiency.
 </li>
 <li>
 Problem solving ability to understand, articulate, structure and solve client needs.
 </li>
 <li>
 Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
 </li>
 <li>
 Ability to collaborate with account team.
 </li>
 <li>
 Account management, sales or marketing experience in a customer facing environment required.
 </li>
 <li>
 Customer relationship management required throughout your book of business
 </li>
 <li>
 Bachelor's degree or suitable work experience.
 </li>
 </ul>
 
 
 
 
 What LSEG stands for:
 
 
 
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 
</div>

Account Manager

<div>
 
 About The Team
 
 
 
 
 Swiggy Dineout
 
 is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability.
 
 
 For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants.For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire &amp; engage customers.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Sign Contracts with restaurants and handle inquiries from existing and new clients
 </li>
 <li>
 Gather sales lead from the market and approach restaurants actively for conversion
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images &amp; descriptions in the menu, reducing cancellation etc)
 </li>
 <li>
 Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable
 </li>
 <li>
 A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages
 </li>
 <li>
 Should be able to handle potential clients when on the field as the first in command
 </li>
 <li>
 The individual will be responsible for their hired City and will be required to move and set base in the City.
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory)
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Decent communication skills in English &amp; Effective local language skills are mandatory
 </li>
 <li>
 Should have basic numerical skills (Eg. growth degrowth)
 </li>
 <li>
 Good Negotiation and influencing skills
 </li>
 <li>
 Self-motivated and driven by targets.
 </li>
 <li>
 Knowledge of MS Office or a similar suite is a plus
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law
</div>

FCB Kinnect

<div>
 
 
 Why This Role Rocks
 
 
 
 You&rsquo;ll lead the charge on brand relationships&mdash;bringing sharp thinking, creative ambition, and operational clarity to every brief. As a Senior Account Manager, you&rsquo;ll work at the intersection of ideas and execution&mdash;building trust with clients, guiding internal teams, and ensuring work that not only lands but leads.
 
 
 If you&rsquo;re someone who thrives on ownership, collaboration, and impact&mdash;this role is built for you.
 
 
 
 
 
 
 The Impact You&rsquo;ll Drive
 
 
 <ul>
 <li>
 Own and grow key client relationships with strategic partnership and proactive counsel
 </li>
 <li>
 Drive campaign delivery from start to scale&mdash;ensuring timeliness, quality, and performance
 </li>
 <li>
 Champion creative excellence by aligning brand needs with bold, effective ideas
 </li>
 <li>
 Lead campaign performance reviews, delivering insights that unlock future growth
 </li>
 <li>
 Mentor junior team members, nurture collaboration, and foster team culture
 </li>
 <li>
 Collaborate with cross-functional teams&mdash;Creative, Media, Strategy&mdash;to ensure seamless execution
 </li>
 <li>
 Lead internal innovation initiatives&mdash;improving workflows, tools, and team rituals
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in Account Management, preferably in a creative or digital-first agency
 </li>
 <li>
 Proven ability to manage large campaigns and multi-stakeholder environments
 </li>
 <li>
 Confident client communicator&mdash;able to manage expectations, present ideas, and lead discussions
 </li>
 <li>
 Working knowledge of GenAI tools (e.g., ChatGPT, Midjourney, Firefly) to accelerate briefing, brainstorming, and feedback cycles
 </li>
 <li>
 Proficiency in Meta Business Suite, Notion, or other campaign/project management platforms
 </li>
 <li>
 Strong understanding of campaign KPIs, performance tracking, and reporting dashboards
 </li>
 <li>
 Strategic thinker with storytelling skills, executional excellence, and a collaborative mindset
 </li>
 </ul>
 
 
</div>

Client Servicing Manager

Livspace

<div>
 
 A Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions.
 
 <ul>
 <li>
 Managing Designing Projects.
 </li>
 <li>
 Managing and ensuring the productivity and work output of a Team of Designers.
 </li>
 <li>
 Customer Experience &amp; Relationship Management.
 </li>
 <li>
 Ensuring output on design Net Promoter Survey (Customner rating).
 </li>
 <li>
 Training designers on technical details (wherever required).
 </li>
 <li>
 Managing/ leading design discussions.
 </li>
 </ul>
 
 
 
 
 
 External Skills And Expertise
 
 
 <ul>
 <li>
 Bachelors Qualification preferably B.Arch, B.Interior Design.
 </li>
 <li>
 Masters/ Specialization: Construction Planning Management,MBA, Design Management.
 </li>
 <li>
 3+ years' experience as an Interior Designer/ Project Manager.
 </li>
 <li>
 Led and delivered a minimum of 10 Residential/Interior projects (end to end project management).
 </li>
 </ul>
 
 
</div>

Design Team Lead

Explore 107+ Relationship manager in Mumbai this December. Find roles across top companies and apply now to boost your career.

107 relationship manager jobs IN Mumbai

Associate Manager-Acquisition (Current Account)

Sales Manager I

Sourcing Manager

Account Manager

Account Manager

Client Servicing Manager

Design Team Lead