assistant manager

project manager

associate

operations manager

sales advisor

relationship manager

YES BANK

<div>
 
 Role &ndash;Relationship Manager, International Banking
 
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Performance Analysis &ndash;
 </li>
 <li>
 Monitor Financial performance against KPI for the BU
 </li>
 <li>
 Prepare detailed report and presentations for executive leadership summarizing business performance, trends and recommendations
 </li>
 <li>
 Conduct variance analysis to identify root causes of performance gaps and develop action plan
 </li>
 <li>
 Strong understanding of financial numbers, allocation of budgets and developing data-driven insights as part of the unit&rsquo;s business strategy.
 </li>
 <li>
 Regulatory and Compliance submissions &ndash;
 </li>
 <li>
 Closely monitoring and submitting regulatory submissions for compliance with extant regulations
 </li>
 <li>
 Tracking deviations and course correcting on compliance
 </li>
 <li>
 Co-ordinating with internal and external auditors for data extraction and submission
 </li>
 <li>
 Client Servicing and Solutioning &ndash;
 </li>
 <li>
 Responsible for client servicing and maintenance activities of International Banking clients - banks and fintechs
 </li>
 <li>
 Ensuring business continuity through strategic client management and planning
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Post-Graduates and MBA / CA preferred
 </li>
 <li>
 7+ years of experience in business planning, strategy or financial analysis
 </li>
 <li>
 Strong analytical skills with understanding of forecasting techniques
 </li>
 <li>
 Excellent communication and presentation skills required for preparation of management review decks
 </li>
 <li>
 Ability to work closely and cohesively with various departments of the bank including finance, compliance, audit and business units
 </li>
 </ul>
</div>

Assistant Relationship Manager

<div>
 
 Qualification: CA or MBA (Full Time from a reputed institute)
 
 
 
 
 Experience &ndash; 5-7 years of relevant work experience in Banking/ARC/Big 4 consultancy firms.
 
 
 
 
 Responsibilities &ndash;
 
 
 
 
 &bull;Managing Mid-Market and Emerging Large Corporates
 
 
 &bull;Regular monitoring of borrower accounts / regular follow-ups and maintaining update on the developments in the respective borrower accounts.
 
 
 &bull; Ability and required knowledge to advise borrowers in a turnaround situation with respect to liquidity concerns, undertaking viability study, develop sustainable business plans and getting involved in the rehabilitation package
 
 
 &bull; Managing stressed assets involving interaction with the company, performance monitoring &amp; benchmarking, adherence to stipulated terms, site visits, etc.
 
 
 &bull; Monitoring exposures to enable proactive action whenever required. Review credit files, financials and security documentation and current status.
 
 
 &bull; Designing and implementing suitable early warning triggers for allocated accounts. Closely monitoring allocated portfolio, reviewing operational and financial performance, monitoring monthly cash flows, tracking performance of economic cycles and applicable industries, which have a bearing on the respective assets etc.
 
 
 &bull; Formulation of recovery strategy post factoring appropriate legal options
 
 
 
 
 Technical Competencies
 
 
 
 
 &bull; Knowledge of reading and understanding the financials of an entity, involving credit analysis.
 
 
 &bull; Knowledge of various industries
 
 
 &bull; Knowledge of RBI guidelines for stressed assets and restructuring
 
 
 &bull; Reasonable knowledge of various legal forums and applicable laws, including IBC, SARFAESI, commercial suits, contract laws, etc
 
 
 &bull; Satisfactory note making skills and good command over written and spoken communication
 
 
 
</div>

Relationship Manager- Resolution & Recoveries

Larsen & Toubro

<div>
 <ul>
 <li>
 Driving and tracking Weekly , Monthly, Quarterly and Yearly -Leads , Walkins and Revenue - Both from Booked base and Employee base for the LnT group.
 
 
 </li>
 </ul>
 Leads Target_( week month quarter)
 
 
 Walkins Target_
 
 
 Revenue Target_
 
 
 Targets will be decided after meeting each team member individually and based upon
 
 
 
 What's Overall Company's Plan And What Launches Are Planned.
 
 
 
 <ul>
 <li>
 Aligning, Training and Motivating the Function teams - CRM, Customer excellence , Possession team , LnT Finance,Call center team to generate quality leads .
 
 
 </li>
 </ul>
 Each of these functions will be given a Leads, Walkins and Revenue Target. we will need to drive it.
 
 
 <ul>
 <li>
 Building rapport and relationship with Booked base and Employee base and act as consultant and relationship manager for the base assigned.
 
 
 </li>
 </ul>
 Booked and Employee Base will be divided among the team.
 
 
 Each manager needs to own the base and do callings and meetings to generate Self sourced leads.
 
 
 50 connects / 5 Meetings daily .
 
 
 <ul>
 <li>
 Role will be Site based and once a week Review meeting will happen at HO.
 
 
 </li>
 </ul>
 Loyalty Sales managers will be based out of sales office where the launch is going on or where the most potential is there.
 
 
 In Launch full team will be based out of launch site.
 
 
 During Sustenance 1 member each at 4 active sustenace sites.
 
 
 Willingness to travel is a must.
 
 
 <ul>
 <li>
 Coordination with closing teams at site level to generate referrals for booked and Employee base and leverage the relationships of closing teams also.
 </li>
 <li>
 Team will be fully trained of Loyalty and associate referral pitch and benefits.
 
 
 </li>
 </ul>
 They will need to ensure that each and every Booked client and employee is aware of the benefits .
 
 
 Mailers , whatsapp campaigns to be done for the base.
 
 
 <ul>
 <li>
 Participate in key handovers, Registrations and events to generate quality leads by pitching the programme.
 </li>
 <li>
 Clients escalations coming to sales office need to ensure are resolved in coordination with Crm and customer excellence team to generate future referrals.
 </li>
 </ul>
</div>

Assistant Manager - CRM

National Payments Corporation Of India (NPCI)

<div>
 
 
 
 A. Job description -
 
 
 
 <ul>
 <li>
 Driving relationship management for existing set of partners (banks, fintech, etc.), ensuring smooth business functioning across partners.
 </li>
 <li>
 Delivering against volume, revenue, penetration and growth targets for the identified and assigned partners.
 </li>
 <li>
 Identifying business expansion and growth opportunities across product categories.
 </li>
 <li>
 Developing sales pipeline through business partners leveraging all available resources in coordination with product team, operations, industry networking, market intelligence, etc.
 </li>
 <li>
 Managing and growing business in collaboration with internal constituents as well as external stakeholders to create and execute a go-to-market approach, marketing plans, collaterals, media, plan, campaigns and promotions, pricing and service delivery models for both existing and new products.
 </li>
 <li>
 Product enhancement implementation across existing set of partners to ensure business growth of the channel.
 </li>
 <li>
 Liaising with other cross-functional teams like Business, Product, tech, marketing, compliance etc. to ensure that delivery on required customizations by sizing up the opportunity.
 </li>
 <li>
 Facilitating seamless OU onboarding in case of new opportunity.
 </li>
 <li>
 Conduct partner training program, panel discussion, Reward &amp; Recognition program and similar events for partner engagement.
 </li>
 <li>
 Responsible for development and management of NBBL brand and brand positioning strategies.
 </li>
 <li>
 Responsible for timely and effective communication with the customers, partners and stakeholders.
 </li>
 <li>
 Ensuring compliance as per regulatory guidelines.
 </li>
 </ul>
 
 
 
 
 
 
 B. Preferred candidates -
 
 
 
 <ul>
 <li>
 Enterprise sales / Channel management / Relationship Mgt
 </li>
 <li>
 Experience in FX retail will be preferred
 </li>
 <li>
 CXO / Leadership engagement capabilities
 </li>
 <li>
 Financial products &amp; tech knowledge
 </li>
 <li>
 Good in building external / internal / cross functional relationship towards growth objective
 </li>
 <li>
 Problem solver &amp; strategic thinker
 </li>
 <li>
 Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement.
 </li>
 <li>
 Data Driven &amp; service oriented
 </li>
 <li>
 Proactive, self-driven and persistent
 </li>
 <li>
 Ready to walk the extra mile
 </li>
 <li>
 Qualification
 
 
 Graduates with MBA/PG
 </li>
 </ul>
</div>

NBBL-Business Development (FX retail)

Unilever

<div>
 
 Position Title: Customer Delight Executive
 
 
 
 
 Location: Mumbai - HO
 
 
 
 
 Department: Customer Development &ndash; Centre of Excellence
 
 
 
 
 Job Description
 
 
 
 The Customer Delight Executive reports to the National Sales Operations Manager and is responsible to handle the various Customer Centricity agenda of the CD function. The focus of the role would be largely to manage the Primary Lever care operations for the distributors and Secondary Levcare operations for the Retailers. This job involves a lot of interactions with both internal and external stakeholders.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Co-ordinate with vendors managing the grievance redressal process for our customers (Primary Levercare for distributors and Secondary Levercare for retailers).
 </li>
 <li>
 Ensure agreed service levels are always maintained by these centres with nil disruption in the operations, monitor quality of resources placed, regular review of the KPI&rsquo;s.
 </li>
 <li>
 Co-ordinate with the Customer Delight Officers in branch for timely resolution of the complaints raised by the customers pertaining to their branch clusters.
 </li>
 <li>
 Engage with stakeholders from different functions at times for any escalations or process deviations identified.
 </li>
 <li>
 Review complaints received, resolutions given by stakeholders, CSAT scores and highlight any red flags identified to the concerned process owners.
 </li>
 <li>
 Engage with customers through phone and market visits to take their feedback on the grievance redressal process.
 </li>
 <li>
 Strategize improvisations required in the process, observe emerging market trends in customer support space, align changes with concerned stakeholders and implement the same. Need to constantly work towards enhancing the Customer Centricity experience.
 </li>
 <li>
 Monthly reporting to the senior management on the Levercare operations, share insights where interventions are required from branches / functions.
 </li>
 <li>
 Co-ordinate with IT touch points for all CRM related developments and any infrastructure related support required for this process.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Graduate with MBA in Customer Relationship Management preferred.
 </li>
 <li>
 3-4 years of experience in handling customer support process for an organization.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Very good organizational skills with focus on paying attention to details.
 </li>
 <li>
 Strong problem solving and decision-making skills.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks simultaneously.
 </li>
 <li>
 Strong project execution skills.
 </li>
 <li>
 Proficiency in MS Office &amp; CRM tools.
 </li>
 <li>
 Willing for occasional travel pan India for customer and market visits.
 
 
 </li>
 </ul>
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding
 
</div>

Customer Delight Executive

<div>
 
 
 
 A. Job Responsibilities-
 
 
 
 
 
 1. Growth
 
 -
 
 <ul>
 <li>
 Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
 </li>
 <li>
 Work alongside different stakeholders internally &ndash; product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience.
 </li>
 <li>
 Constantly striving to better the customer satisfaction and experience from product standpoint.
 </li>
 <li>
 Responsible for the success and achievement of numbers (P&amp;L, customers on-boarded, activated) for the assigned category
 </li>
 </ul>
 
 
 2. Relationship management-
 
 
 <ul>
 <li>
 Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
 </li>
 <li>
 Develop and maintain strong customer centricity principles, both within the organization as well as with clients
 </li>
 <li>
 Understand customer needs and develop plans to address them &ndash; ensuring fast closures
 </li>
 <li>
 Identify key staff in client companies to cultivate profitable relationships
 </li>
 <li>
 Gain solid knowledge of market trends &ndash; regulations and competition
 </li>
 </ul>
 
 
 3. Product Enablement-
 
 
 <ul>
 <li>
 Build sound knowledge of the company&rsquo;s products and offerings. Create business model and high-end decks with complete value prop as a part product pitch to these entities.
 </li>
 <li>
 Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products &ndash; RuPay, UPI, IMPS, AePS, and others.
 </li>
 <li>
 Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner.
 </li>
 <li>
 Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout.
 </li>
 </ul>
 
 
 
 B. Preferred candidates-
 
 
 
 <ul>
 <li>
 Strong understanding of payments and digital technologies
 </li>
 <li>
 Experience in building &amp; running payments products/platforms will be an added advantage
 </li>
 <li>
 Hands on experience of MS Office - excel, ppt, doc
 </li>
 <li>
 Excellent interpersonal skills to achieve consensus and drive business objectives. Customer centric and analytical to influence decision making
 </li>
 <li>
 Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement.
 </li>
 </ul>
 
 
</div>

NBBL-Business Development(B2B)

Gallagher

<div>
 
 Introduction
 
 
 
 We believe that every candidate brings something special to the table, including you! So, even if you feel that you&rsquo;re close but not an exact match, we encourage you to apply. We&rsquo;d be thrilled to receive applications from exceptional individuals like yourself.
 
 
 Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.
 
 
 
 Overview
 
 
 
 Gallagher Re are looking for an experienced, dynamic and proactive individual to join our EMEA Client Service Team in Mumbai providing support to Producers and Brokers in placement and servicing of our clients.
 
 
 This position will be based in Mumbai and will require daily interaction with other colleagues in Ipswich, London and other regional offices, as well as with our clients and reinsurers.
 
 
 The business unit handles proportional and non-proportional reinsurance contracts for our clients based across Europe.
 
 
 
 How You'll Make An Impact
 
 
 
 <ul>
 <li>
 Understand the client&rsquo;s business and their reinsurance programmes, continually working with the placing team to fully understand any specific client requirements
 </li>
 <li>
 Participate in renewal planning, anticipating and preventing possible issues before they occur
 </li>
 <li>
 Manage and coordinate workflow around seasonal renewals for assigned accounts
 </li>
 <li>
 Strive to improve the overall client relationship - supervising the delivery of reliable, high-quality and timely billing and administrative support
 </li>
 <li>
 Coordinate adherence to internal Compliance requirements and controls in dealing with our clients, the market and third parties.
 </li>
 <li>
 Undertake travel as required to clients, reinsurers and/or other Gallagher Re offices and attend relevant meetings, ensure meeting notes and follow up actions are completed
 </li>
 <li>
 Technical knowledge of Reinsurance business and servicing functions is essential
 </li>
 <li>
 Develop and maintain close working relationships with Brokers &amp; Account Executives
 </li>
 <li>
 Act as the primary point of contact to Brokers, supervising all support matters
 </li>
 <li>
 Review market security information on reinsurers, checking compliance and financial positions
 </li>
 <li>
 Create / Update marketing sheets for Broking Team
 </li>
 <li>
 Produce data, statistics, and information packs in support of the placement of a client&rsquo;s reinsurance programme
 </li>
 <li>
 Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist
 </li>
 <li>
 Effectively communicate with various stakeholders, both internal and external
 </li>
 <li>
 Support creation of slips / endorsements
 </li>
 <li>
 Checking files to ensure all information is present and accurate
 </li>
 <li>
 Ensure contract records are accurately maintained within transactional broking system
 </li>
 <li>
 Generate and issue evidence of cover, debit notes and closing instructions
 </li>
 <li>
 Review and interrogate reinsurance contracts to facilitate billing within agreed timescales
 </li>
 <li>
 Regular contact with colleagues on technical support/contracts
 </li>
 <li>
 Manage and resolve queries from clients and reinsurers
 </li>
 <li>
 Produce contractual documentation to a high level and within timescales
 </li>
 <li>
 Understanding of LPSO/DXC requirements for premium submission, signing and financial movement
 </li>
 <li>
 Maintain files in an orderly manner electronically, ensuring these are within Client Excellent Model guidelines
 </li>
 <li>
 Supports less experienced team members with all required Placement Support tasks including SPOE checking and authorising as required
 </li>
 <li>
 Works proactively with all team members to develop knowledge within the team to achieve the best results for the clients
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Educated to Degree standard or equivalent
 </li>
 <li>
 CII qualifications or studying towards would be beneficial
 </li>
 <li>
 Reinsurance knowledge and experience is essential.
 </li>
 <li>
 Intermediate IT skills (Microsoft Office)
 </li>
 <li>
 Good communication skills (Written and Verbal)
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Ability to organize and prioritize
 </li>
 <li>
 Ability to work in a team and autonomously; and general willingness to learn and grow
 </li>
 <li>
 Ability to build strong working relationships with both clients and brokers
 </li>
 <li>
 Good time management skills
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 We value inclusion and diversity
 
 
 
 Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
 
 
 Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
 
 
 Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
 
 
 Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
</div>

Analyst/Senior Analyst

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