property consultant

real estate agent

real estate sales agent

real estate consultant

senior property consultant

reservation agent

Accor

<div><b>Company Description</b><p><br>
ibis Styles Dubai Dragon Mart Hotel is located on Al Awir Road (E44), just 15 minutes from Dubai International Airport and with easy access to International City and Dragon Mart. Experience an extraordinary blend of style and comfort at ibis Styles Dragon Mart Inspired by the Arabian Desert and Oasis, our lobby, with its skylight ceiling, transforms into a romantic haven bathed in occasional moonlight.</p><b><br>
Job Description</b><p><br>
We are seeking a dedicated and customer-focused Reservation Agent to join our team. As a Reservation Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience. Your role is crucial in creating positive first impressions and setting the stage for memorable stays at our property.</p><ul><li>
Handle incoming calls, emails, and online reservations efficiently and professionally</li><li>
Provide detailed information about room types, rates, packages, and property amenities</li><li>
Upsell room categories and additional services to maximize revenue</li><li>
Process reservations accurately, ensuring all guest preferences and special requests are recorded</li><li>
Collaborate with other departments to address guest inquiries and resolve issues promptly</li><li>
Maintain up-to-date knowledge of promotions, events, and local attractions</li><li>
Generate and distribute daily reports on reservation activities</li><li>
Assist with group bookings and coordinate with the sales team when necessary</li><li>
Ensure compliance with company policies and procedures</li><li>
Contribute to a positive work environment by maintaining a friendly and helpful attitude</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous Experience in a hotel</li><li>
Proficiency in hotel management software, preferably Opera</li><li>
Strong interpersonal and problem-solving abilities</li><li>
Excellent communication skills, with fluency in English (additional languages are a plus)</li><li>
Demonstrated ability to work efficiently in a fast-paced environment</li><li>
Detail-oriented with strong organizational skills</li><li>
Basic computer skills, including proficiency in Microsoft Office suite</li><li>
Knowledge of hospitality industry standards and best practices</li><li>
Ability to multitask and prioritize effectively</li><li>
Customer-focused mindset with a commitment to providing exceptional service</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Team player with a collaborative approach to work</li></ul><br>
<b>
Additional Information</b><p><b><br>
Visa requirements:</b></p><p>
Please note that you must be eligible to live and work in Dubai. ibis Styles Dragon Mart will cover visa costs and flights for selected candidates from place of origin.</p><p><b>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>
<br>
<b>Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#HOSPITALITYISAWORKOFHEART</b></p></div>

Reservation Agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25193496<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Sheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Multi-Property Reservation Agent

Peninsula Hospitality Group

<ul><li><b>Process and manage reservations:</b> Handle booking requests, modifications, and cancellations for hotel rooms and related services through various channels like phone, email, and online systems.</li><li><b>Provide guest information:</b> Answer questions about room types, rates, hotel policies, and amenities to help guests make informed decisions.</li><li><b>Operate reservation systems:</b> Utilize property management systems (PMS) and other reservation software to manage booking schedules and ensure accuracy.</li><li><b>Communicate with other departments:</b> Liaise with front desk, sales, and other staff to provide detailed information about upcoming arrivals and special requests.</li><li><b>Handle payments:</b> Process advance deposits and take payment information for bookings, including credit/debit card payments.</li><li><b>Send confirmations:</b> Prepare and send letters of confirmation to guests.</li></ul><p>Job Type: Full-time</p>

Reservation Agent With Hotel Experience

Intercity Hotel Dubai Jaddaf Waterfront

<p>Hotel reservation agents are <b>responsible for keeping accurate records about customer bookings, payments</b>, and any additional information that hotel staff might need when interacting with a guest. They might also use records to follow up with previous customers to encourage them to book another stay at the hotel.</p><ul><li>Checking reservations daily for compliance to ensure that the minimum response time is Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.</li><li>Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.</li><li>Planning and using efficient organizational skills to run the daily operation.</li><li>Organizing on-the-job and weekly training for all staff.</li><li>To keep reservations staff informed on all changes or developments within the hotel and the company.</li><li>To spot-Check reservations made the previous day and Check all VIP arrivals</li><li>Training, developing, and motivating staff to increase productivity.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Hotel Industry: 1 year (Required)</li></ul>

Reservations Agent

IIQAF

<div><h3 class="jobSectionHeader"><b>Description</b></h3>
<p>We are seeking a dedicated and detail-oriented Ticketing Agent to join our esteemed hospitality team. In this important role, you will be responsible for managing ticket sales and reservations for a variety of events and services offered by our organization. The ideal candidate should possess exceptional customer service skills and have a strong ability to handle multiple tasks efficiently in a fast-paced environment. As a Ticketing Agent, your primary responsibility will be to ensure a seamless and enjoyable experience for our guests from the moment they inquire about ticket availability to the completion of their transaction.</p>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3>
<ul><li>Process ticket sales, reservations, cancellations, and exchanges promptly and accurately.</li><li>
Assist customers with inquiries related to ticket availability, pricing, and schedules.</li><li>
Maintain up-to-date knowledge of ticketing systems, policies, and procedures.</li><li>
Resolve customer issues and complaints with professionalism and a solution-oriented approach.</li><li>
Coordinate with other departments to ensure smooth event or service execution.</li><li>
Handle cash transactions, billing, and documentation in compliance with company standards.</li><li>
Maintain accurate records of ticket sales and customer interactions.</li><li>
Support promotional campaigns by providing information and upselling when appropriate.</li></ul>
<h3 class="jobSectionHeader"><b>Requirements</b></h3>
<ul><li>High school diploma or equivalent; additional education in hospitality or customer service is a plus.</li><li>
Proven experience in ticketing, customer service, or hospitality roles preferred.</li><li>
Strong communication and interpersonal skills with a customer-focused mindset.</li><li>
Proficiency in ticketing software and reservation systems is desirable.</li><li>
Ability to multitask, work under pressure, and maintain attention to detail.</li><li>
Basic numeracy skills and experience handling cash transactions.</li><li>
Flexibility to work shifts, including weekends and holidays as needed.</li></ul>
<h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<ul><li>Excellent verbal and written English communication skills.</li><li>
Problem-solving abilities with a calm and patient demeanor.</li><li>
Team player with a collaborative attitude and willingness to learn.</li><li>
Strong organizational skills and ability to manage time efficiently.</li></ul>
<h3 class="jobSectionHeader"><b>Benefits</b></h3>
<ul><li>Competitive salary with performance-based incentives.</li><li>
Opportunities for professional growth and development within IIQAF.</li><li>
Supportive and inclusive work environment fostering teamwork.</li><li>
Access to employee discounts and hospitality-related perks.</li><li>
Comprehensive training to enhance your skills and knowledge.</li></ul></div>

Ticketing Agent

KERZNER INTERNATIONAL LIMITED

<p><strong>About The Role</strong></p>
<div>
<ul>
<li>Controls restaurant reservations for One&amp;Only One Za abeel</li>
</ul>
</div>
<div>
<ul>
<li>Ensures smooth day-to-day operation of the Restaurant Reservation.</li>
</ul>
</div>
<div>
<ul>
<li>To identify and anticipate guest's needs and requirements.</li>
</ul>
</div>
<div>
<ul>
<li>Provide comprehensive and quality customer care by applying technical knowledge and procedures about restaurants and restaurant reservation when servicing internal and external guest queries</li>
</ul>
</div>
<div>
<ul>
<li>Assist agents in answering overflowing calls with confidence, in a polite and friendly manner which is in accordance with Forbes standards.</li>
</ul>
</div>
<div>
<ul>
<li>Monitoring the agents on the floor to ensure all standards are being adhered to.</li>
</ul>
</div>
<div>
<ul>
<li>To ensure accurate input of restaurant reservation details in Sevenrooms.</li>
</ul>
</div>

Team Leader, Restaurant Reservations

Andaz

<div><div><p>Summary</p><div><div><div>
As a Guest Service Officer - Reservation, you are responsible for providing professional and customer-focused service to our guests, ensuring a memorable Andaz experience. You are expected to contribute positively towards the smooth and efficient day-to-day operation of the reservation department and guest services to successfully achieve departmental goals.</div></div><br>
</div></div><div><p>
Qualifications</p><div><div><div>
Diploma/qualification in Hospitality or Tourism Management<br>
Excellent English communications on both verbal and writing skills<br>
Well versed with Opera system are beneficial</div></div></div></div></div>

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