sales manager

invoice booking specialist Jobs in Istanbul

invoice booking specialist

en - reservation agent

front desk agent

front desk manager

reservations manager

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul><br>
<div><br>
<b>Key accountabilities</b></div><br>
<div></div>
<ul>
<li>Responsible for all outgoing and incoming customer calls, verifying accuracy and handling emergency issues.</li>
<li>Ensuring that all calls are handled overseeing Restaurant, SPA and Hotel Reservations</li>
<li>Representing the hotel in accordance with all Peninsula Standards and Service Principles</li></ul><br>
<div></div>
<div><b>
General requirements</b></div><br>
<div></div>
<ul>
<li>Minimum 1-year experience in a similar role within Front Office or Reservations in a Luxury Hotel environment with similar standards and expectations.</li>
<li>Thorough knowledge of customer service needs and techniques.</li>
<li>Excellent communication, time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Excellent time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Fluent English communication proficiency. Expertise in a second language would be desirable.</li></ul><br>
<div></div>
<div>
We look forward to welcoming you to the Peninsula family and receiving your resume.</div></div><div></div>

Guest Communication Executive (Reservation)

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25180624<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.</p><p><br>
</p><p>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Reservations Supervisor

Accor

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p></p><p><br>
The Reservation Agent is responsible for handling all reservation inquiries, ensuring the highest level of personalized guest service, and maximizing room revenue through effective sales techniques. This role requires a strong understanding of the luxury hospitality standards, attention to detail, and a proactive approach in anticipating guest needs.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Handle all individual and group reservation requests via phone, email, and online channels in a timely and professional manner.</li><li>
Ensure all reservations are accurately entered into the system with complete guest details and preferences.</li><li>
Maintain an up-to-date knowledge of room types, rates, packages, and promotions.</li><li>
Demonstrate comprehensive knowledge of the property, facilities, and brand standards to effectively upsell and cross-sell.</li><li>
Collaborate closely with Front Office, Sales, and Revenue teams to optimize room inventory and maximize revenue.</li><li>
Follow company policies and procedures regarding payment, cancellation, and data privacy.</li><li>
Anticipate and fulfill guest preferences to deliver a bespoke luxury experience.</li><li>
Handle VIP and special request bookings with extra care and discretion.</li><li>
Prepare daily, weekly, and monthly reservation reports as required.</li><li>
Maintain excellent communication and relationship with travel agents, corporate clients, and internal departments.</li><li>
Participate in training sessions and contribute to continuous service improvement initiatives.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
J</b></p><ul><li>
Minimum 2 years of experience in a similar role within a <b>luxury or 5-star hotel</b> environment.</li><li>
Excellent communication skills, both written and verbal (English required; additional languages are a plus).</li><li>
Strong knowledge of <b>Opera PMS</b>, <b>CRM systems</b>, and online booking channels.</li><li>
Detail-oriented with strong organizational and multitasking abilities.</li><li>
Sales-driven and guest-oriented mindset with a warm, polished attitude.</li><li>
Ability to remain calm and professional under pressure.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul><p></p><b><br>
Additional Information</b><p><b><br>
Core Competencies:</b></p><ul><li>
Guest Centricity</li><li>
Luxury Service Mindset</li><li>
Sales &amp; Revenue Awareness</li><li>
Communication &amp; Team Collaboration</li><li>
Problem Solving &amp; Adaptability</li></ul></div>

EN - Reservation Agent

Mey Diageo

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Reserve Brands Sales Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 We are on a journey to reloading and renewing the socialization and celebration heritage of this land for generations to come.
 <br/>
 <br/>
 We strive to establish ourselves as the top-performing, reputable consumer products company in Turkey.
 <br/>
 <br/>
 <strong>
  What about the role?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Luxury Division team focus on super-premium and luxury led opportunities across the discerning on-trade&amp; off-trade, demonstrating industry leadership in both volume driving and brand building activity. Discerning Trend Leading Influencer accounts are icons within the trade and build a halo for Diageo Luxury portfolio
  </li>
  <li>
   You would be responsible for implementation of strategies and supervising the execution of Commercial plans to consistently deliver Sales, distribution, execution quality within approved budgets &amp; resources. You would lead and influence the partner&rsquo;s Customer Marketing team in planning, coordinating, supervising company and customer &ndash; initiated programs consistent with the Commercial strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you will be doing?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will develop Diageo Reserve brand stories, plans, priorities and internal sales target working with the sales and marketing teams to activate these plans in a commercially viable manner whilst building brand equity, (All processes will be carried out in full compliance with competition law)
  </li>
  <li>
   You will develop a solid understanding of Diageo Reserve Channel customer base (universe, positioning, value chain, constraints, ambition) spending time in trade with account manager to develop efficient and adapted tools
  </li>
  <li>
   You will provide regular reporting and evaluation (monthly channel/marketing meetings) to ensure that no activity delivers against agreed internal KPI&rsquo;s, business objectives and expected ROI
  </li>
  <li>
   Making recommendations and including in category TP plans with detailed analysis of data from sources such as AC Nielsen and Vision Plus, which are two of the sources measuring our market situation
  </li>
  <li>
   Brand &amp; Business Development: work closely with Marketing team for the alignment of brand strategies by channel / occasion, oversee Sales team&rsquo;s efficient and effective execution/implementation of trade programs, 365 Essentials, and promotions in the covered stores. Ensure that the team meets standards set in the Commercial annual plans in line with competition laws
  </li>
  <li>
   You will be in charge to the creation of customer facing presentations, assisting and contributing to sales tenders/ new business and activations pitching
  </li>
  <li>
   You will ensure on-trade events coordination support (inc. time in field) working in conjunction with the sales managers, event team and event manager, brand managers and external agencies
  </li>
  <li>
   You will bring design briefs to agency partners for development of asset/POSM creation, and you will ensure efficient POSM management (stock levels, storage and logistics)
  </li>
  <li>
   You will be in charge of creating dashboards to supervise A&amp;P budget&amp;NSA (discounts, investments etc.) and managing spend (in collaboration with both sales and marketing)
  </li>
  <li>
   Act / be role model as a senior team member of S&amp;D team to perform leadership codes of Diageo to pursue the &ldquo;celebrate life&rdquo; purpose with open communication, sense of ownership &amp; agility
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree required
  </li>
  <li>
   Minimum 4 years of proven experience in sales and/or customer/trade marketing areas, min. 8 years experience in total
  </li>
  <li>
   Experience in the luxury&amp;hospitality&amp;tourism industry is a PLUS, not a MUST
  </li>
  <li>
   Considerable drive, energy, leadership and focus to sufficiently energize the internal and external resources of the company to execute
  </li>
  <li>
   Understands how the total sales organization operates and how to drive effectiveness.
  </li>
  <li>
   Ability to build relationships and work collaboratively internally and externally with good influential and negotiation skills.
  </li>
  <li>
   Strong analytical, presentation and project management skills.
  </li>
  <li>
   Experience in premium outlet &amp; portfolio management with good understanding of HNWI F&amp;B insights
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Diversity Statement
  <br/>
  <br/>
 </strong>
 Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you&rsquo;ll be welcomed and celebrated for who you are just by being you. You&rsquo;ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
 <br/>
 <br/>
 Feel inspired? Then this may be the opportunity for you.
 <br/>
 <br/>
 <strong>
  Worker Type
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Primary Location:
  <br/>
  <br/>
 </strong>
 MeyDiageo Istanbul Head Office
 <br/>
 <br/>
 <strong>
  Additional Locations :
  <br/>
  <br/>
 </strong>
 <strong>
  Job Posting Start Date
  <br/>
  <br/>
 </strong>
 2025-02-06
</div>


Reserve Brands Sales Manager

M GALLERY

<div><b>Company Description</b><p><br>
The Galata Istanbul Hotel - MGallery</p><p>
Boutique hotels with personality for a remarkable travel experience</p><p>
Are you one of the visitors willing to explore different silhouettes of Istanbul? Would you like to stay in an elegant and distinctive atmosphere while feeling the rhythm of Istanbul? Then, the Galata Istanbul Hotel - MGallery will highly respond to your expectations. Being located on the intersection of two busiest hubs, Karak&ouml;y and Beyo&#287;lu, the five-star hotel stands on the core of the European side. There are standard rooms including junior suites and executive suites opening to the terrace.</p><p>
The Galata Istanbul Hotel-MGallery is a boutique hotel representing luxury and originality. Its distinctive character is displayed in the spectacular views from the hotel focusing on two splendid figures of Istanbul: Galata Tower, Golden Horn. The five-star hotel offers peaceful accommodation for travelers who prefer to rest in an elegant atmosphere which is a combination of modern furniture, professional service and traditional glimpses of the historical zone around.</p><b><br>
Job Description</b><p><br>
The Revenue Manager is responsible for maximizing profitability across all revenue streams of the hotel, developing pricing strategies, and optimizing distribution channels.<br>
This role works closely with the Reservations, Sales, Marketing, and Finance teams to ensure effective collaboration and alignment of revenue goals.</p><ul><li><p>
Drive revenue performance across all revenue sources (rooms, meetings, etc.)</p></li><li><p>
Develop and implement pricing, channel management, inventory, and yield strategies</p></li><li><p>
Monitor market trends, conduct competitor analysis, and manage demand forecasting</p></li><li><p>
Prepare monthly revenue forecasts and performance reports</p></li><li><p>
Manage Revenue Management systems (PMS, CRS, RMS, IDeaS G3, etc.)</p></li><li><p>
Lead and develop the Reservations team in line with Accor standards</p></li><li><p>
Create and implement strategies to improve key performance indicators (KPIs)</p></li><li><p>
Contribute to the annual revenue budget and business planning processes</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Minimum 2&ndash;3 years of experience in a similar position</p></li><li><p>
Strong analytical thinking and data-driven decision-making skills</p></li><li><p>
Experience in e-distribution channels and systems</p></li><li><p>
Solid understanding of reservation and sales processes</p></li><li><p>
Advanced command of English (both written and spoken)</p></li><li><p>
Proficiency in Excel and reporting tools</p></li><li><p>
Previous experience with Accor or other international hotel chains is an advantage</p></li><li><p>
Candidates residing in Istanbul are preferred</p></li></ul></div>

Revenue Manager

MARJİN TURİZM OTELCİLİK A.Ş

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
<b>G-Hospitality by Mar-Yap&#305;</b> &ccedil;at&#305;s&#305; alt&#305;nda faaliyet g&ouml;steren ve l&uuml;ks konut ve otel konseptinde hizmet veren grup otellerimize <b>&ldquo;Gelir Stratejisi ve Rezervasyon Direkt&ouml;r&uuml;</b>&quot; pozisyonunda ekip lideri ar&#305;yoruz.<br>
<br>
Gelir Stratejisi ve Rezervasyon Direkt&ouml;r&uuml;, markan&#305;n imaj&#305;n&#305;n ve konumunun t&uuml;m gelir y&ouml;netimi kararlar&#305;na tam olarak yans&#305;t&#305;lmas&#305;n&#305; sa&#287;larken, otelin genel k&acirc;rl&#305;l&#305;&#287;&#305;n&#305; en &uuml;st d&uuml;zeye &ccedil;&#305;karmada hayati bir rol oynayacakt&#305;r.
<br>
&#304;deal aday, otelin t&uuml;m gelir getiren alanlar&#305;n&#305; y&ouml;netmede g&uuml;&ccedil;l&uuml; analitik becerilere, ticari zek&acirc;ya ve stratejik bir bak&#305;&#351; a&ccedil;&#305;s&#305;na sahip olmal&#305;d&#305;r.<br>
<br>
<b>Ba&#351;c&#305;lar G&ouml;revler :</b><br>
<ul><li>Otel ve marka imaj&#305;n&#305;n, gelir y&ouml;netimi karar alma s&uuml;re&ccedil;lerinin t&uuml;m alanlar&#305;na tutarl&#305; ve do&#287;ru bir &#351;ekilde entegre edilmesini sa&#287;lamak.</li>
<li>Gelecekteki stratejisini desteklemek i&ccedil;in &ccedil;e&#351;itli pazar segmentlerindeki rezervasyon s&uuml;releri hakk&#305;nda bilgi edinmek.</li>
<li>Her pazar segmenti i&ccedil;in uygun k&#305;s&#305;tlamalar belirleyerek otelin g&uuml;nl&uuml;k oda envanterini izleyin ve kontrol etmek.</li>
<li>Do&#287;ru tahmin raporlar&#305; (3 g&uuml;nl&uuml;k, 10 g&uuml;nl&uuml;k, 30 g&uuml;nl&uuml;k ve 90 g&uuml;nl&uuml;k) haz&#305;rlay&#305;n ve g&uuml;ncellemek.</li>
<li>Rezervasyon e&#287;rilerini ve ge&ccedil;mi&#351; veri tablolar&#305;n&#305; g&uuml;nl&uuml;k olarak g&uuml;ncellemek.</li>
<li>Y&ouml;netim Ekibi ve Genel M&uuml;d&uuml;r i&ccedil;in ayl&#305;k kapan&#305;&#351; raporlar&#305;n&#305; haz&#305;rlamak ve sunmak.</li>
<li>Fiyat &ouml;l&ccedil;e&#287;i g&ouml;r&uuml;&#351;melerine kat&#305;larak t&uuml;m fiyatlar&#305;n sisteme do&#287;ru bir &#351;ekilde y&uuml;klenmesini sa&#287;lay&#305;n.</li>
<li>T&uuml;m s&ouml;zle&#351;melerin da&#287;&#305;t&#305;m sistemlerine do&#287;ru ve mant&#305;ksal bir &#351;ekilde y&uuml;klenmesini sa&#287;lamak i&ccedil;in Sat&#305;&#351; Departman&#305; ile yak&#305;n i&#351; birli&#287;i yapmak.</li>
<li>Gelecekteki talebi tahmin ederek, Odalar, Yiyecek ve &#304;&ccedil;ecek dahil olmak &uuml;zere t&uuml;m otel departmanlar&#305;nda talebi y&ouml;netmek ve geliri en &uuml;st d&uuml;zeye &ccedil;&#305;karmak i&ccedil;in proaktif kontrol &ouml;nlemleri uygulamak.</li>
<li>Yeni rezervasyon kanallar&#305; ve s&ouml;zle&#351;melerin de&#287;erlendirilmesine ve se&ccedil;imine katk&#305;da bulunarak etkili kontrol mekanizmalar&#305;n&#305;n mevcut oldu&#287;undan emin olmak.</li>
<li>Talebi canland&#305;rmak veya kontrol etmek i&ccedil;in paketlerin, promosyonlar&#305;n veya k&#305;s&#305;tlamalar&#305;n gerekebilece&#287;i gelecek d&ouml;nemleri belirlemek.</li>
<li>Stratejik karar alma s&uuml;re&ccedil;lerini desteklemek i&ccedil;in pazar alg&#305;s&#305; ve geli&#351;en talep e&#287;ilimleri hakk&#305;nda d&uuml;zenli geri bildirim sa&#287;lamak.</li>
<li>Reklam ve pazarlama kampanyalar&#305;na aktif olarak kat&#305;lmak, ilgili t&uuml;m bilgilerin rezervasyon sistemlerine do&#287;ru &#351;ekilde yans&#305;tmak.</li>
<li>Grup rezervasyonlar&#305; i&ccedil;in Sat&#305;&#351; Departman&#305;ndan gelen girdilerle birlikte oda-gece ve gelir tahminlerinin do&#287;rulu&#287;undan genel olarak sorumlu olmak.</li></ul><br>
<br>
</div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<ul><li>&Uuml;niversitelerin Turizm ve Otelcilik, &#304;&#351;letme, Ekonomi veya ilgili b&ouml;l&uuml;mlerinden mezun</li>
<li>L&uuml;ks otel sekt&ouml;r&uuml;nde Gelir Y&ouml;netimi, Rezervasyon veya benzeri analitik pozisyonlarda en az 5 y&#305;l deneyim sahibi,</li>
<li>Pazar segmentasyonu, fiyatland&#305;rma stratejileri, gelir y&ouml;netimi ve da&#287;&#305;t&#305;m kanallar&#305; konular&#305;nda g&uuml;&ccedil;l&uuml; bilgiye sahip,</li>
<li>Verileri analiz edebilen, trendleri tespit edip stratejik kararlar alabilecek d&uuml;zeyde analitik d&uuml;&#351;&uuml;nme yetene&#287;ine sahip,</li>
<li>Revenue Management System (RMS), Property Management System (PMS) ve Channel Manager programlar&#305;n&#305; (&ouml;rnek: Opera, SynXis, IDeaS, Duetto vb.) etkin &#351;ekilde kullanabilen,</li>
<li>&#304;leri d&uuml;zeyde &#304;ngilizce bilen (ikinci yabanc&#305; dil tercih sebebidir),</li>
<li>Sat&#305;&#351;, Pazarlama ve Operasyon ekipleriyle g&uuml;&ccedil;l&uuml; ileti&#351;im ve i&#351; birli&#287;i kurabilen,</li>
<li>Say&#305;sal verilerle &ccedil;al&#305;&#351;maya yatk&#305;n, detaylara &ouml;nem veren ve h&#305;zl&#305; tempolu bir &ccedil;al&#305;&#351;ma ortam&#305;nda planl&#305; &#351;ekilde &ccedil;al&#305;&#351;abilen,</li>
<li>&Uuml;st y&ouml;netime raporlama ve sunum yapabilecek g&uuml;&ccedil;l&uuml; ileti&#351;im becerilerine sahip,</li>
<li>Hedef odakl&#305;, sonu&ccedil; almaya y&ouml;nelik &ccedil;al&#305;&#351;an, stratejik d&uuml;&#351;&uuml;nebilen,</li>
<li>L&uuml;ks segment marka kimli&#287;i ve misafir beklentilerine uygun gelir stratejileri geli&#351;tirebilen,</li>
<li>Tahminleme, b&uuml;t&ccedil;eleme ve performans analizi konular&#305;nda deneyimli,</li>
<li>M&uuml;kemmellik anlay&#305;&#351;&#305;na sahip, gelir y&ouml;netimiyle misafir memnuniyetini dengeleyebilen,</li>
<li>Pozitif tutumlu, &ccedil;&ouml;z&uuml;m odakl&#305; ve tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Gelirler ve Rezervasyon M&uuml;d&uuml;r&uuml;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Yap&#305; - &#304;n&#351;aat
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>&Uuml;st D&uuml;zey Y&ouml;netici
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305;
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>5-20 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>20.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>30.11.2025</div></div></ul></div>

Gelir Stratejisi ve Rezervasyon Direktörü

IBIS ŞİŞLİ İSTANBUL

<p><b>G&ouml;rev Tan&#305;m&#305;:</b><br/>Rezervasyon G&ouml;revlisi, otelin rezervasyon s&uuml;re&ccedil;lerinin etkin ve do&#287;ru bir &#351;ekilde y&uuml;r&uuml;t&uuml;lmesinden sorumludur. Misafir taleplerinin zaman&#305;nda ve eksiksiz kar&#351;&#305;lanmas&#305;n&#305; sa&#287;larken, otelin doluluk oran&#305; ve gelir hedeflerine katk&#305;da bulunur. Misafir memnuniyetini en &uuml;st d&uuml;zeyde tutarak, t&uuml;m rezervasyon operasyonlar&#305;n&#305;n do&#287;ru kaydedilmesini ve ilgili departmanlarla koordineli bir &#351;ekilde y&uuml;r&uuml;t&uuml;lmesini sa&#287;lar.</p><p><b>Ba&#351;l&#305;ca Sorumluluklar:</b></p><ul><li>Telefon, e-posta ve online kanallardan gelen rezervasyon taleplerini kar&#351;&#305;lamak</li><li>Rezervasyonlar&#305; sisteme eksiksiz ve do&#287;ru &#351;ekilde i&#351;lemek</li><li>Misafir taleplerini de&#287;erlendirmek, gerekli y&ouml;nlendirmeleri yapmak</li><li>G&uuml;nl&uuml;k doluluk, fiyat ve kampanya bilgilerini takip etmek</li><li>Sat&#305;&#351; f&#305;rsatlar&#305;n&#305; de&#287;erlendirerek uygun y&ouml;nlendirmelerde bulunmak</li><li>T&uuml;m rezervasyon de&#287;i&#351;ikliklerini ve iptallerini zaman&#305;nda i&#351;lemek</li><li>&Ouml;n b&uuml;ro, sat&#305;&#351; ve operasyon ekipleriyle koordineli &ccedil;al&#305;&#351;mak</li><li>Misafir memnuniyetini en y&uuml;ksek seviyede sa&#287;lamak</li></ul><p><b>Aranan Nitelikler:</b></p><ul><li>Tercihen turizm/otelcilik alan&#305;nda deneyim</li><li>MS Office ve rezervasyon programlar&#305;na h&acirc;kimiyet (Opera Cloud, vb.)</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im becerileri ve &ccedil;&ouml;z&uuml;m odakl&#305; yakla&#351;&#305;m</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;nl&#305;k</li><li>Planlama ve organizasyon yetene&#287;i</li><li>Yo&#287;un &ccedil;al&#305;&#351;ma temposuna uyum sa&#287;layabilme</li><li>&#304;ngilizce bilgisi (tercih sebebi)</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: ayl&#305;k 30.000,00TRY veya &uuml;zeri</p>

REZERVASYON GÖREVLİSİ

Explore 372+ Reservations manager in Istanbul this November. Find roles across top companies and apply now to boost your career.