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restaurant supervisor

Eathos

<p>The Restaurant Supervisor at Tortilla Restaurant is responsible for overseeing the daily operations and ensuring exceptional customer service. This role involves managing the front-of-house and back-of-house teams, maintaining high operational standards, and delivering a memorable dining experience for guests.</p><p><b>Responsibilities:</b></p><ul><li>Supervise and coordinate the activities of front-of-house and back-of-house staff to ensure smooth operations and excellent customer service.</li><li>Train and mentor staff on restaurant policies, procedures, and customer service standards, ensuring consistent adherence.</li><li>Monitoring and evaluating customer ratings and feedback to gauge satisfaction levels and identify areas for improvement.</li><li>Encouraging and motivating the team to provide excellent customer service and exceed customer expectations.</li><li>Regularly inspecting and replenishing the food display area with fresh and visually appealing food items.</li><li>Collaborate with the kitchen team to ensure timely and accurate food preparation and presentation.</li><li>Assist in scheduling staff, ensuring appropriate coverage during peak hours and special events while optimizing labor costs.</li><li>Monitor inventory levels and assist in managing supply orders to maintain sufficient stock levels while minimizing waste.</li><li>Conduct regular meetings with staff to communicate updates, provide feedback, and foster a positive and motivated work environment.</li><li>Stay informed about industry trends, new menu items, promotional offers, and sales techniques to drive revenue growth.</li></ul><p>Requirements</p><ul><li>Proven experience as a Restaurant Supervisor or in a similar supervisory role in the restaurant industry.</li><li>Excellent leadership and organizational skills to manage a team and oversee restaurant operations.</li><li>Strong interpersonal and communication skills to interact with staff, guests, and vendors.</li><li>Exceptional customer service skills with a passion for creating a welcoming and memorable dining experience.</li><li>In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.</li><li>Ability to remain calm under pressure and handle challenging situations with professionalism and diplomacy.</li><li>Knowledge of health, safety, and sanitation regulations in a restaurant environment.</li><li>Proficient computer skills for point-of-sale systems, inventory management, and scheduling software.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li><li>Knowledge of Tortilla Restaurant's menu, brand, and service standards is an advantage.</li><li>Ability to lift and carry moderate weights and stand for extended periods.</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you worked in a branded fast-food chain (e.g., burrito concepts, burger chains, quick-serve caf&eacute;s, etc.)?</li></ul><p>Experience:</p><ul><li>Restaurant Supervisor: 2 years (Preferred)</li></ul>

Restaurant Supervisor

WOK BOYZ

<p>The person must possess management skills and experience in both front and back of the house. Must know how to oversee Dine-in and over the counter operations, check in with customers and balance seating capacity. Back of the house management experience is also essential, oversee food prep and make sure we comply with health and safety restaurant regulations.</p><p>You must lead by example and uplift our staff during busy moments in our fast paced environment. Ultimately you&rsquo;ll ensure our restaurant runs smoothly and customers have pleasant dining experiences.</p><p><b>Responsibilities:</b></p><p>- Coordinate daily FOH &amp; BOH restaurant operations</p><p>- Deliver superior service and maximize customer satisfaction</p><p>- Respond efficiently and accurately to customer complaints</p><p>- Regularly review product quality</p><p>- Organize and supervise shifts</p><p>- Appraise staff performance and provide feedback to improve productivity</p><p>- Estimate future needs for food, kitchen utensils and cleaning products</p><p>- Ensure compliance with sanitation and safety guidelines</p><p>- Manage restaurants good image and suggest ways to improve it</p><p>- Control operational costs and identify measures to cut waste</p><p>- Create detailed reports on weekly, monthly and annual revenues and expenses</p><p>- Promote the brand in the local community through word of mouth and restaurant events</p><p>- Recommend ways to reach a broader audience</p><p>- Train new and current employees on proper customer service practices</p><p>- Implement policies and protocols that will maintain future restaurant operations</p><p><b>Requirements:</b></p><p>- Proven work experience as a Restaurant supervisor</p><p>- Proven customer service experience</p><p>- Extensive knowledge of F&amp;B, including ingredients and dishes</p><p>- Advance familiarity with restaurant management software &amp; Food delivery aggregators</p><p>- Acute financial management skills</p><p>- Hospitality management or culinary schooling is a must.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,500.00 - AED3,800.00 per month</p><p>Application Question(s):</p><ul><li>Are you in Dubai?</li><li>Please confirm you have seen the salary range, apply only if you are comfortable with it.</li></ul><p>Experience:</p><ul><li>Restaurant Management: 2 years (Required)</li><li>Online Food Delivery: 2 years (Preferred)</li><li>Inventory Management: 2 years (Preferred)</li></ul>

Kitopi

<div>
 <p>
  Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world&rsquo;s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&amp;B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi&rsquo;s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure exceptional customer service, and lead our team to deliver a memorable dining experience. The ideal candidate will be passionate about hospitality, skilled in team leadership, and committed to maintaining high standards of food quality, cleanliness, and efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Supervise daily restaurant operations to ensure consistent service quality
  </li>
  <li>
   Lead and motivate the front-of-house team during busy shifts
  </li>
  <li>
   Ensure adherence to food safety, hygiene, and operational standards
  </li>
  <li>
   Support staff training, development, and performance management
  </li>
  <li>
   Handle customer feedback and resolve issues promptly
  </li>
  <li>
   Assist with scheduling, inventory control, and operational reports
  </li>
  <li>
   Maintain a positive work environment and uphold brand standards
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Previous experience as a Supervisor or senior waiter/waitress in casual dining
  </li>
  <li>
   Strong leadership, communication, and customer service skills
  </li>
  <li>
   Ability to manage high-volume operations and multitask under pressure
  </li>
  <li>
   A proactive, hands-on approach with attention to detail
  </li>
  <li>
   Flexibility to work shifts, weekends, and fast-paced environments
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Benefits
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
  </li>
  <li>
   Be involved in customized trainings.
  </li>
  <li>
   Have the chance to work in an international, diverse, and inclusive environment.
  </li>
  <li>
   Become part of one of the most caring communities out there.
  </li>
  <li>
   The famous team activities and social events bursting with fun.
  </li>
  <li>
   Annual leave as per the company policy.
  </li>
  <li>
   Medical Insurance covering all necessary services.
  </li>
  <li>
   Yearly get-together for our Frontliner Champions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Recruitment Process and Timeline
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Application Review
   </strong>
   : Submit your application, and our talent attraction team will review your profile.
  </li>
  <li>
   <strong>
    Pre-Screening
   </strong>
   : If your profile matches our requirements, you will receive a call from our talent team to discuss about the opportunity.
  </li>
  <li>
   <strong>
    Interview Process
   </strong>
   : If shortlisted, you will meet with our hiring/ operations managers and may need to attend one more round, which could include a trial at our kitchen or dine-in location.
  </li>
  <li>
   <strong>
    Offer Discussion
   </strong>
   : Upon successful completion of the interview &amp; trial rounds, our recruiter will contact you to discuss the offer, post which, an offer letter will be released via email.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    So, what does it really mean to work at Kitopi?
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world&rsquo;s appetite and create joy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Benefits found in job post
 </p>
</div>


Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.<br>
<br>
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a <b>Restaurant Supervisor </b>for our <b>Dubai stores</b>. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
</li><li>Excels in performing all Crew Member tasks
</li><li>Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
</li><li>Works as a team player to support other employees in completing their tasks
</li><li>Offers friendly, fast and efficient customer service</li><li>
Carry out any other reasonable task as assigned by the management</li></ul>
Qualifications:
<div><b>
Preferred Educational Qualifications And Professional Certifications</b></div><ul><li>
College Level or Bachelor's degree in Hospitality Management</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
Minimum of 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div><br>
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/<br>
<br>
<b>Note </b>Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Restaurant Supervisor - Dubai

Dusit Thani Mactan Cebu

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 PRIMARY RESPONSIBILITIES:
 <br/>
 <br/>
 <ul>
  <li>
   Assisting F&amp;B Manager in the assignment of work; training and supervision of a number of Room Service Waiters/Service Agents to insure prompt, pleasant, and efficient service to guests. Employees are responsible for the appearance and cleanliness of their food service unit.
  </li>
  <li>
   Describes and ensures quality of all food items, ingredients, and preparation methods
  </li>
  <li>
   Assists in monitoring the procedure and service flows follow the service standard and the food are served properly in a courteous and timely manner.
  </li>
  <li>
   Provides recognition, promotes good public relations, and handles complaints, concerns or special requests for guests, clients, and group contacts.
  </li>
  <li>
   Supervises and ensures the sufficiency of operating equipment and supplies for service.
  </li>
  <li>
   Maintains a daily report of events and complaints, also noting what action was taken.
  </li>
  <li>
   Promotes cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operations.
  </li>
  <li>
   Selects, trains, evaluates, leads, motivates, coaches, and disciplines all employees in Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.
  </li>
  <li>
   Assists in planning work schedules and assigning food service personnel duties. Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
  </li>
  <li>
   Attends daily F&amp;B briefing, and conducts F&amp;B Meeting in the absence of F&amp;B Manager, and all other training sessions and meeting required for the position.
  </li>
  <li>
   Performs other tasks as assigned by the F&amp;B Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Report Lines &amp; Communications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reports to the F&amp;B Manager
  </li>
  <li>
   Directs and supervises the activities of the room service waiters/service agents.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuous learning through own IDP.
  </li>
  <li>
   Any other duties as may be assigned by the superior.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company&rsquo;s Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
   <br/>
   <br/>
  </li>
 </ul>
 CONFIDENTIALITY
 <br/>
 <br/>
 <ul>
  <li>
   Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
   <br/>
   <br/>
  </li>
 </ul>
 JOB REQUIREMENT
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor degree in Hotel Management or relevant discipline
  </li>
  <li>
   Minimum of 2 years in F &amp; B service experience, preferably in supervisory position
  </li>
  <li>
   Good knowledge in the F &amp; B operation and high-end service levels
  </li>
  <li>
   Have excellent English communication skills both in written and spoken
  </li>
  <li>
   Computer literate
  </li>
  <li>
   Pleasant personality with good communication and interpersonal skills
  </li>
 </ul>
</div>


Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Assisting F&amp;B Manager in the assignment of work; training and supervision of a number of Room Service Waiters/Service Agents to insure prompt, pleasant, and efficient service to guests. Employees are responsible for the appearance and cleanliness of their food service unit.</li><li>Describes and ensures quality of all food items, ingredients, and preparation methods</li><li>Assists in monitoring the procedure and service flows follow the service standard and the food are served properly in a courteous and timely manner.</li><li>Provides recognition, promotes good public relations, and handles complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Supervises and ensures the sufficiency of operating equipment and supplies for service.</li><li>Maintains a daily report of events and complaints, also noting what action was taken.</li><li>Promotes cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operations.</li><li>Selects, trains, evaluates, leads, motivates, coaches, and disciplines all employees in Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</li><li>Assists in planning work schedules and assigning food service personnel duties. Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.</li><li>Attends daily F&amp;B briefing, and conducts F&amp;B Meeting in the absence of F&amp;B Manager, and all other training sessions and meeting required for the position.</li><li>Performs other tasks as assigned by the F&amp;B Manager.</li></ul>
<p>
REPORT LINES &amp; COMMUNICATIONS:</p>
<ul><li>Reports to the F&amp;B Manager</li><li>Directs and supervises the activities of the room service waiters/service agents.</li></ul>
<p>
OTHERS</p>
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENT
</p><ul><li>Bachelor degree in Hotel Management or relevant discipline</li><li>Minimum of 2 years in F &amp; B service experience, preferably in supervisory position</li><li>Good knowledge in the F &amp; B operation and high-end service levels</li><li>Have excellent English communication skills both in written and spoken</li><li>Computer literate</li><li>Pleasant personality with good communication and interpersonal skills</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>November 28, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Dubai
</div></div></div></div><div><div><div>Division</div>
</div></div><div></div><div><div><div>Minimum Experience</div>
<div>2 Year
</div></div></div><div><div><div>Qualification</div>
<div>Bachelor Degree
</div></div></div><div><div><div>Career Level</div>
<div>Officer</div></div></div></ul></div></div></div></div></div></div>

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.<br>
<br>
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a <b>Restaurant Supervisor </b>for our <b>Dubai Festival City, Dubai Branch</b>. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
</li><li>Excels in performing all Crew Member tasks
</li><li>Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
</li><li>Works as a team player to support other employees in completing their tasks
</li><li>Offers friendly, fast and efficient customer service</li><li>
Carry out any other reasonable task as assigned by the management</li></ul>
Qualifications:
<div><b>
Preferred Educational Qualifications And Professional Certifications</b></div><ul><li>
College Level or Bachelor's degree in Hospitality Management</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
Minimum of 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div><br>
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/<br>
<br>
<b>Note </b>Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Restaurant Supervisor - Dubai Festival City

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Restaurant Supervisor - Dubai Festival City