assistant store manager

assistant f&b outlet manager Jobs in Chicago

assistant f&b outlet manager

assistant manager

assistant store manager, chicago Jobs in Chicago

assistant store manager, chicago

full-time assistant store manager Jobs in Chicago

full-time assistant store manager

retail manager

MANGO

<div>
 
 
 MANGO
 
 is a multinational fashion company that designs, manufactures and markets clothing and accessories.
 
 
 
 
 
 At
 
 MANGO
 
 , we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
 
 
 
 
 
 In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
 
 
 
 
 
 
 Job Details:
 
 
 
 We&rsquo;re excited to announce the opening of our
 
 Flagship Store
 
 on
 
 Chicago&rsquo;s Michigan Avenue
 
 this November and we&rsquo;re looking for a dynamic
 
 Assistant
 
 
 Store Manager
 
 to lead the launch.
 
 
 
 
 
 You will support the Store Manager in the effective running of the store by delivering enhanced sales performance, ensuring excellent customer service delivery and ensuring that daily duties are performed by the team in a positive atmosphere.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 To ensure an excellent level of customer service is provided in the store
 </li>
 <li>
 To plan, apply and monitor the required measures in order to reach and exceed sales targets
 </li>
 <li>
 To analyze and review management indicators and costs in order to improve them
 </li>
 <li>
 To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
 </li>
 <li>
 To be familiar with the collection, and control and manage the stock to maximize sales
 </li>
 <li>
 To act as a role model and promote effective communication within the team
 </li>
 <li>
 To recruit, train and ensure the seamless integration of the new employees
 </li>
 <li>
 To lead and motivate the team, ensuring the development of staff potential
 </li>
 <li>
 To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
 </li>
 <li>
 To ensure the optimal management of personnel administration duties
 </li>
 </ul>
 
 
 
 
 We are looking for an individual with relevant experience managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
 
 
 
 
 
 Apply now and start a long and successful career within MANGO.
 
 
 Join our team! Help us to reach our goal: to be present in every city in the world.
 
 
 
 
 
 
 What makes us special?
 
 
 <ul>
 <li>
 As a member of the Mango team, you&rsquo;ll get a 40% discount on all our lines, so that you&rsquo;ll always be wearing the latest!
 </li>
 <li>
 Insurance Benefit: You only pay a % of the value!
 </li>
 <li>
 Pet Insurance &ndash; Partnering with MetLife, covering up to 90% of veterinary expenses.
 </li>
 <li>
 401(K) Pension Plan
 </li>
 <li>
 Holidays + Wellness Days
 </li>
 <li>
 Vacation Days
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 Bonus and/or Commission paid monthly
 </li>
 <li>
 At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
 </li>
 <li>
 Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
 </li>
 </ul>
 
 
 
 
 
 You got it?
 
 
 
 
 We like you!
 
 
</div>

Assistant Store Manager

Bvlgari

<div>
 
 
 Role:
 
 Assistant Store Manager
 
 
 
 Location:
 
 Chicago
 
 
 
 Reporting to:
 
 The Store Director
 
 
 
 
 
 
 
 The
 
 Assistant Store Manager
 
 plays a pivotal role in promoting the boutique's growth and brand image within the local market. They ensure optimal operational and merchandising standards, motivate the sales team, and are seen as the brand's representative in the Store Director's absence.
 
 
 
 
 
 
 Sales Development and Growth:
 
 
 <ul>
 <li>
 Lead the crafting and implementation of strategies to attain sales targets.
 </li>
 <li>
 Identify and cultivate High Net Worth Individual (HNWI) sales and track related metrics.
 </li>
 <li>
 Monitor sales team KPIs and provide strategic interventions to achieve targets across the board.
 </li>
 <li>
 Enhance sales techniques and actively lead on the sales floor through guidance, client engagement, and events.
 </li>
 <li>
 Stay informed about industry trends and the competition to capitalize on sales opportunities.
 </li>
 <li>
 Uphold Visual Merchandising (VM) based on brand vision and critical control points (KCPs).
 </li>
 <li>
 Train the sales team in leveraging CRM tools for sustained repeat business and adjust strategies based on analytical insights.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership and Development:
 
 
 <ul>
 <li>
 Direct, inspire, and hold the sales team accountable for achieving KPIs and enhancing client relations.
 </li>
 <li>
 Regularly evaluate and provide feedback to the sales team on client interactions, focusing on the unique client experiences and exceptional service provided.
 </li>
 <li>
 Collaborate with HR to foster career growth and ensure the sales team is prepared for future roles.
 </li>
 </ul>
 <li>
 </li>
 
 
 Your profile
 
 
 <ul>
 <li>
 Minimum of
 
 5
 
 years in a comparable role, ideally in the luxury retail sector. Experience in High Jewelry and Watches sales is advantageous.
 </li>
 <li>
 Demonstrated strategic agility and an aptitude for leading and inspiring teams.
 </li>
 <li>
 A proven record of achieving exceptional business results.
 </li>
 <li>
 Ability to strategize, make rapid decisions, and implement practical business actions.
 </li>
 <li>
 Managerial with a solid background with a focus on nurturing and empowering diverse teams.
 </li>
 <li>
 In-depth understanding of the local retail market, with skills in client development and establishing industry relationships.
 </li>
 <li>
 Proficiency in merchandising techniques.
 </li>
 <li>
 Familiarity with retail software like
 
 
 Beanstore, Salesforce, and SAP.
 
 
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays when necessary.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 
 The total compensation package for this position may also include other elements, such as a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time-off benefits), depending on the position offered.
 
 
 
 
 
 
 Bulgari is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, or protected veteran or marital status.
 
 
</div>

Assistant Store Manager, Chicago

Veronica Beard

<div>
 
 The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as &ldquo;Manager-on-Duty&rdquo; in the absence of the General Manager.
 
 
 
 
 
 Responsibilities:
 
 
 SALES LEADERSHIP:
 
 <ul>
 <li>
 Assumes Manager&rsquo;s role in supervising staff in absence of General Manager.
 </li>
 <li>
 Strives for sales excellence and results.
 </li>
 <li>
 Ensures selling standards are met.
 </li>
 <li>
 Works with customers and models excellent customer service and Clienteling skills.
 </li>
 <li>
 Maximizes sales through strong floor supervision.
 </li>
 </ul>
 
 
 
 
 ASSOCIATE DEVELOPMENT:
 
 <ul>
 <li>
 Ensure associates are trained on product knowledge, selling skills and customer service and operations.
 </li>
 <li>
 Provides information and feedback for Sales Associates.
 </li>
 <li>
 Team sells with Sales Associates to contribute to the development of the selling team.
 </li>
 </ul>
 
 
 
 
 OPERATIONAL EXCELLENCE:
 
 <ul>
 <li>
 Protects store payroll by managing wage costs, salaries, and allowable hours.
 </li>
 <li>
 Controls company&rsquo;s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
 </li>
 <li>
 Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
 </li>
 </ul>
 
 
 
 
 STORE STANDARDS:
 
 <ul>
 <li>
 Helps execute floor-set and promotional directives.
 </li>
 <li>
 Works as a member of the team to insure all store standards are met.
 </li>
 <li>
 Understands, supports and complies with all company policies and procedures.
 </li>
 <li>
 Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
 </li>
 </ul>
 
 
 
 
 MERCHANDISING/VISUAL:
 
 <ul>
 <li>
 Ensure execution of effective merchandising strategies and directives.
 </li>
 <li>
 Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
 </li>
 <li>
 Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
 </li>
 <li>
 Identify and communicate product concerns in a timely manner.
 </li>
 <li>
 Communicate inventory needs to support the business goals.
 </li>
 <li>
 Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
 </li>
 </ul>
 
 
 
 
 FASHION/STYLING:
 
 <ul>
 <li>
 Represents the fashion and style of Veronica Beard
 </li>
 <li>
 Knowledge of current fashion trends and styles
 </li>
 <li>
 Appreciation and demonstration of an overall finished fashion look
 </li>
 <li>
 Understanding of fashion forward styling techniques
 </li>
 <li>
 Comfortable with being on camera for social media purposes (both stills and video)
 </li>
 </ul>
 
 
 
 
 MISCELLANEOUS:
 
 <ul>
 <li>
 Adheres to company guidelines of dependability, including attendance and requirements.
 </li>
 <li>
 Attends Store Meetings.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Minimum of 2 years retail management position/ experience in women&rsquo;s apparel (or related field).
 </li>
 <li>
 Ability to work flexible schedule including nights and weekends.
 </li>
 <li>
 Strong verbal and communication skills.
 </li>
 <li>
 Strong observation skills &ndash; identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
 </li>
 <li>
 Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
 </li>
 <li>
 Ability to create a quality working environment that will encourage others to develop and excel.
 </li>
 <li>
 Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
 </li>
 </ul>
 
 
 
 
 At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
 
 
 
 
 
 Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
 
</div>

Assistant Manager, Chicago

Peet's Coffee

<div>
 Peet&rsquo;s is currently seeking passionate Assistant Store Managers. The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months .(
 
 Promotional opportunities are contingent upon availability of roles and your flexibility around work location).
 
 In the role, Assistant Store Managers expand and deepen that unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service. The Assistant Store Manager drives growth through ownership and authenticity while contributing to the development of our Baristas.
 
 
 
 What Does it take to be a Successful Assistant Manager?
 
 
 
 Inspirational Leader
 
 
 <ul>
 <li>
 Promotes a culture of authenticity, respect, dignity, and integrity.
 </li>
 <li>
 Facilitates change and supports employee growth.
 </li>
 <li>
 Inspires a shared purpose and engagement.
 </li>
 <li>
 Models a passion and commitment to continued success.
 
 
 </li>
 </ul>
 Delivers Operational Excellence
 
 
 <ul>
 <li>
 Effectively utilizes tools and has a strong sense of ownership to drive results.
 </li>
 <li>
 Has an unwavering commitment to the quality of in-store operations and customer experience.
 </li>
 <li>
 Champions the ongoing spirit of development and professional growth across the team.
 </li>
 <li>
 Supports a culture that attracts, retains, and develops the highest quality Shift Leaders, Baristas.
 
 
 </li>
 </ul>
 
 The Ideal Candidate Will
 
 
 
 <ul>
 <li>
 Have a minimum of two years&rsquo; experience as a retail manager/supervisor with superior customer service standards and/or related experience and training.
 </li>
 <li>
 Have the desire and ability to develop into a &lsquo;ready now level&rsquo; for Store Manager role at Peet&rsquo;s within 12 months.
 </li>
 <li>
 Have the responsibility to drive their own development through partnership with the Store Manager and District Leader.
 </li>
 <li>
 Consistently demonstrate performance that embodies Peet&rsquo;s Vision, Mission and Values.
 </li>
 <li>
 Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
 </li>
 <li>
 Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
 </li>
 <li>
 Have strong time-management and delegation skills.
 </li>
 <li>
 Possess good problem-solving skills and sound judgment.
 </li>
 <li>
 Be an excellent communicator, relating well to customers and fellow Peetniks at all levels.
 </li>
 <li>
 Be extremely reliable and punctual.
 </li>
 <li>
 Have the ability to perform various physical tasks during the work shift.
 
 
 </li>
 </ul>
 
 What Benefits do Assistant Store Managers Receive?
 
 
 
 At Peet&rsquo;s we hire the best people and are committed to supporting our employees and rewarding them for their work. That&rsquo;s one of the reasons we offer the following compensation and benefits
 
 
 <ul>
 <li>
 Starting hourly pay, based on a 40 hour work week, between $52,000- $60,000 per year
 </li>
 <ul>
 <li>
 Pay ranges are determined based on several factors including:
 </li>
 <ul>
 <li>
 Geography (local wage requirements and market conditions)
 </li>
 <li>
 Skills and experience (number of years and industry experience)
 </li>
 <li>
 Location sales volume
 </li>
 </ul>
 </ul>
 <li>
 401(k) plan, with generous matching.
 </li>
 <li>
 Full medical, dental and vision insurance.
 </li>
 <li>
 Employee Assistance Program including mental health resources for all employees.
 </li>
 <li>
 Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered as well as Online Career Educational Programs, through LinkedIn Learning.
 </li>
 <li>
 Opportunities for growth and advancement.
 </li>
 <li>
 Paid vacation, holidays and sick leave.
 </li>
 <li>
 Bonus program - paid monthly.
 </li>
 <li>
 Pay adjustments may be awarded in conjunction with strong employee performance documented by the performance evaluation process, role changes or market conditions.
 </li>
 <li>
 Free coffee and fresh baked goods as well as an employee discount.
 
 </li>
 </ul>
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
 
 To view the complete job description, which includes the essential duties for this role: Assistant Store Manager Job Description.
 
 
 Peet&rsquo;s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.
 
 
 For more information about our craft and who we are please visit our website.
 
 
 We look forward to hearing from you!
 
 
</div>

City of Chicago - Assistant Store Manager

ALDI

<div>When you join our team as an Assistant Store Manager, you&rsquo;ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.

Position Type: Full-Time 
Average Hours: 38 hours per week 
Starting Wage: $26.50 per hour 
Wage Increase: Year 2 - $27.50 per hour

Duties and Responsibilities:
 
Must be able to perform duties with or without reasonable accommodation
<ul><li>Assists the direct leader with developing and implementing action plans to improve operating results</li><li>Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results</li><li>Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance</li><li>Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees</li><li>Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company&rsquo;s competitive position</li><li>Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued</li><li>Participates in the interviewing process for store personnel
</li><li>Communicates information including weekly information, major team milestones, developments, and concerns</li><li>Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses</li><li>Ensures an appropriate resolution of operational customer concerns in their direct leader&rsquo;s absence</li><li>Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order</li><li>Maintains store cleanliness standards and proper store signage at all times</li><li>Assists the direct leader with maintaining proper stock levels through appropriate product ordering</li><li>Merchandises product neatly to maximize sales</li><li>Ensures the quality and freshness of products for sale and accuracy of product signage</li><li>Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees</li><li>Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary</li><li>Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business</li><li>Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data</li><li>Other duties as assigned</li></ul>

Physical Demands:
<ul><li>Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights</li><li>Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store</li><li>Must be able to perform duties with or without reasonable accommodations</li></ul>

Job Qualifications:
<ul><li>You must be 18 years of age or older to be employed for this role at ALDI</li><li>Ability to work both independently and within a team environment</li><li>Ability to provide and lead others to provide prompt and courteous customer service</li><li>Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
</li><li>Ability to interpret and apply company policies and procedures</li><li>Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
</li><li>Ability to evaluate and drive performance of self and others
</li><li>Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses</li><li>Ability to operate a cash register efficiently and accurately</li><li>Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards</li><li>Excellent verbal and written communication skills</li><li>Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail</li><li>Meets any state and local requirements for handling and selling alcoholic beverages</li></ul>

Education and Experience:
<ul><li>High School Diploma or equivalent preferred</li><li>A minimum of 3 years of progressive experience in a retail environment</li><li>A combination of education and experience providing equivalent knowledge
</li><li>Prior management experience preferred</li></ul>
ALDI offers competitive wages and benefits, including:<ul>
<li>401(k) Plan</li>
<li>Company 401(k) Matching Contributions</li>
<li>Employee Assistance Program (EAP)</li>
<li>PerkSpot National Discount Program</li></ul>
In addition, eligible employees are offered:<ul>
<li>Medical, Prescription, Dental &amp; Vision Insurance</li>
<li>Generous Vacation Time &amp; 7 Paid Holidays</li>
<li>Up to 6 Weeks Paid Parental Leave at 100% of pay</li>
<li>Up to 2 Weeks Paid Caregiver Leave at 100% of pay</li>
<li>Short and Long-Term Disability Insurance</li>
<li>Life, Dependent Life and AD&amp;D Insurance</li>
<li>Voluntary Term Life Insurance</li></ul>
Click here to learn more about the benefits ALDI has to offer 
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.</div>

Full-Time Assistant Store Manager

7-Eleven

<div>Overview
As a 7-Eleven Assistant Store Manager for a Franchisee you will have the opportunity to create and maintain an exceptional store experience for your franchisee&rsquo;s guests. From coaching and training your franchisee&rsquo;s employees, to making sound operational business decisions, the 7-Eleven Assistant Store Manager will oversee all aspects of their franchisee&rsquo;s individual store as determined by the franchisee. 
Responsibilities<ul><li>
Ensure sufficient staffing levels to meet the needs of your franchisee&rsquo;s guests</li><li>
Recruit, train and develop staff</li><li>
Develop strong vendor relations</li><li>
Maintain a clean, properly stocked and merchandised store</li><li>
Promote 7-Eleven to your guests and community</li><li>
Maximize sales and profits</li><li>
Identify and resolve sales obstacles</li><li>
Manage and maintain proper inventory levels and controls</li></ul> 
You acknowledge and understand that this position is for a potential employment opportunity at a 7-Eleven convenience store operated by an independent contractor franchisee of 7-Eleven, Inc., and is not for a potential employment opportunity at 7-Eleven, Inc. The information you provide will be provided directly to the franchisee. You must communicate directly with the franchisee who will conduct the entire hiring process. The franchisee is solely responsible for all hiring decisions and other employment matters and may contact you to request additional information or conduct an interview. 7-Eleven Franchisees are Independent Contractors who are solely responsible to control the manner and means of the day to day operation of their stores. As such, each Franchisee solely controls all aspects of his or her employment practices.</div>

Overnight Associate

Mejuri

<div>
 Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world&mdash;shifting it from a traditional gift to to a personal choice rooted in self-expression.
 
 
 Founded by third-generation jeweler Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn&rsquo;t require a special occasion, and it should never come with guilt. It&rsquo;s about celebrating yourself&mdash;your style, your life, your everyday.
 
 
 Mejuri meets customers where they are&mdash;online, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.
 
 
 
 The Role:
 
 
 
 It has never been a more exciting time to join the retail leadership team here at Mejuri! Our global retail team is growing more than ever, with stores opening across Canada, the US, and UK. By the end of year, we will have 30 stores in our scaling retail network.
 
 
 As our newest Assistant Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Store Manager you will be responsible for supporting all aspects of the store including operations, driving customer service excellence, increasing profitability and fostering an environment of motivation and engagement to enable the store team to achieve company goals and objectives.
 
 
 You are a dynamic individual with an entrepreneurial mindset, exceptional customer service skills and a passion for leading and coaching teams. In supporting the Store Manager, you are second in command and have a tremendous impact on driving growth and achieving the KPI&rsquo;s, providing the best in class customer service experience for our clients, supporting talent acquisition &amp; development activities, visual merchandising, and operations, while demonstrating the Mejuri core values. You will play an important part in developing a retail environment that is deeply focused around our clients and set the foundation for our sales culture. You are obsessed with every detail when it comes to the customer journey and excel in data-driven decision making.
 
 
 
 Sales:
 
 
 
 <ul>
 <li>
 Support the development of store business strategies, as defined by the Store and District Manager
 </li>
 <li>
 Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
 </li>
 <li>
 Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers
 </li>
 <li>
 Review weekly and monthly sales and product performance data taking action to improve sales performance
 </li>
 <li>
 Establish and implement changes to improve product performance where possible
 </li>
 <li>
 Improve sales performance of the team through feedback, coaching and training
 </li>
 <li>
 Review space productivity data and take action to maximize productivity and sales performance
 </li>
 <li>
 Gather insights from customers, communicating them to HQ
 </li>
 <li>
 Support in store marketing and promotional initiatives at a high standard and communicate cross functionally
 </li>
 <li>
 Support local and community events and lead the event submission process at the store, aiming for 2 events at a minimum per fiscal quarter. Follow the Events Playbook submission process and own the post-mortem reporting.
 </li>
 <li>
 Improve the quality of the in-store customer experience by communicating and training staff on Mejuri&rsquo;s Steps of Selling, fostering relationships through the Mejuri Brand story.
 </li>
 <li>
 Provide in-store coaching to staff, working alongside them to demonstrate best practices in hosting, customer service and product knowledge.
 </li>
 <li>
 Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
 </li>
 <li>
 Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to Mejuri HQ as needed.
 </li>
 <li>
 Promptly respond to and escalate any customer complaints.
 
 
 </li>
 </ul>
 
 Leadership:
 
 
 
 <ul>
 <li>
 Assist the Store Manager in coaching and developing a service-minded and high performing team
 </li>
 <li>
 Assist in the hiring process for key team members in your store.
 </li>
 <li>
 Build and promote strong collaborative relationships in your market and HQ
 </li>
 <li>
 Create and participate in new hire onboarding and training activities for team members, ensuring a high standard for delivery
 </li>
 <li>
 Foster a performance culture of ownership, continuous improvement and goal achievement
 </li>
 <li>
 Clearly communicate expected standards and demonstrate desired behaviours. Lead by example!
 </li>
 <li>
 Assist Store Manager in monitoring Employee Relations related matters, fostering a positive work environment
 </li>
 <li>
 Manage employee turnover by contributing to a positive, harmonious and stimulating work environment that builds engagement
 </li>
 <li>
 Embed the Mejuri values into the team&rsquo;s daily activities
 </li>
 <li>
 Continuously network and build a candidate pipeline for current and future openings
 </li>
 <li>
 Monitor team compliance with Mejuri policies and procedures
 
 
 </li>
 </ul>
 
 Operations:
 
 
 
 <ul>
 <li>
 Supporting maintenance of visual and operational standards with the leadership team
 </li>
 <li>
 Assist with the store schedule and apply the practices of labour optimization when scheduling to support great customer experience
 </li>
 <li>
 Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes). Communicate with HQ where appropriate
 </li>
 <li>
 Manage all office and cleaning supply inventory, placing orders as needed via our supply vendor.
 </li>
 <li>
 Manage team to prepare for and conduct stock-takes in a timely and effective manner
 </li>
 <li>
 Report any issues within the store to the Head Office including maintenance, cleaning and safety issues.
 </li>
 <li>
 Manage security of store, products and team, raising any issues with Head Office
 
 
 </li>
 </ul>
 
 What you'll bring to the team:
 
 
 
 <ul>
 <li>
 Experience as a leader in retail, sales or customer service
 </li>
 <li>
 Understanding of local market challenges and requirements relevant to new store openings
 </li>
 <li>
 A desire to deliver exceptional customer service
 </li>
 <li>
 Demonstrated understanding of service excellence in a consumer environment
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Data-driven decision making
 </li>
 <li>
 Tactical thinking
 </li>
 <li>
 You stay current and are on top of trends in retail, you&rsquo;re well connected, and you know how to navigate and grow your network to get the introductions you need
 </li>
 <li>
 The desire to work in a fast paced, entrepreneurial environment &ndash;you understand the importance of experimentation and iteration
 </li>
 <li>
 Bonus: you&rsquo;ve worked at a start-up or fast growing company
 
 
 </li>
 </ul>
 
 Benefits at Mejuri:
 
 
 
 <ul>
 <li>
 Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
 </li>
 <li>
 Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
 </li>
 <li>
 Semi-annual performance reviews.
 </li>
 <li>
 A generous product discount!
 
 
 </li>
 </ul>
 
 Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of
 
 $29-$32
 
 per hour based on a candidate&rsquo;s experience and qualifications.
 
 
 
 
 At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things&mdash;together.
 
 
 
 Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment.
 
 Success, for us, means living our values relentlessly.
 
 
 
 Our values are:
 
 
 
 RAISE THE BAR
 
 | Stay Curious, Share/Seek Feedback and Strive for Excellence
 
 
 
 CUSTOMER OBSESSED
 
 | Get Close to the Customer and prioritize them in our decisions
 
 
 
 EMPOWERED OWNERS |
 
 Treat the company like your own and take initiative
 
 
 
 FIND A WAY|
 
 Seek simple, creative solutions, and act fast
 
 
 
 DRIVE RESULTS
 
 | Be clear on your goals and be relentless in achieving them
 
 
 
 TEAM FIRST
 
 | Value team success over personal Ego
 
 
 
 Accommodation / Accessibility:
 
 
 
 Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
 
 
 Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
 
 
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