maintenance manager

restaurant manager

retail sales supervisor - western region Jobs in Jeddah

retail sales supervisor - western region

sales manager

store supervisor

retail manager

Whitecollars

<div><b>Company Description</b><p><br>
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all.<br>
&#65279;<br>
</p><br>
<br>
<b>Job Description</b><p><b><br>
About the role:</b>&#65279;</p><p>
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.</p><p><b>
Responsibilities:</b></p><ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul><p><b>
Competencies:</b></p><ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager

Groupe LVMH

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Role Overview:
</b></p><p>We are seeking a highly connected and culturally attuned Senior Commercial Manager to lead our growth strategy for one of our LVMH Beauty brands. This critical role will oversee our Direct-to-Consumer (DTC) as well as distribution channels, ensuring a seamless and elevated brand experience across all touchpoints. A deep understanding of the Saudi consumer and an established network within the Saudi retail landscape are a must.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Develop and execute comprehensive commercial strategies to drive revenue growth and market share expansion in the Saudi market.
</li><li>Oversee and optimize both DTC and distribution channels, ensuring a consistent and luxurious brand experience.
</li><li>Cultivate and leverage existing relationships with key retailers in Saudi Arabia, and actively develop new strategic partnerships.
</li><li>Lead and optimize our DTC platforms to enhance customer engagement, loyalty, and online sales.
</li><li>Analyze market trends, competitor activity, and customer insights to identify opportunities and threats.
</li><li>Manage sales, retail operations, and e-business activities, ensuring operational excellence and adherence to brand standards.
</li><li>Develop and implement effective sales initiatives tailored to the Saudi market.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Qualifications:
</b></p><ul><li>Proven track record of success in a senior commercial leadership role in Saudi, preferably within the luxury beauty sector.
</li><li>Extensive experience operating within the Saudi market, with a deep understanding of the local retail landscape and consumer behavior.
</li><li>Established network of relationships with key retailers and industry stakeholders in Saudi Arabia.
</li><li>Strong strategic thinking, analytical, and problem-solving skills.
</li><li>Strong people leadership and people development agilities.
</li><li>Demonstrated ability to lead and motivate high-performing teams.
</li><li>Excellent communication, negotiation, and interpersonal skills.
</li><li>Hands-on approach to managing sales, retail operations, and e-business.
</li><li>Fluency in Arabic and English is essential.
</li><li>Must be based in Jeddah or willing to relocate.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>Crafting Dreams Starts With Yours
</i></b><br>
</h2><div><b>At LVMH, people make the difference in the art of crafting dreams.
</b><br>
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
<br>
Join us at LVMH, where your talent is at the heart of our collective successes.</div></div></div></div></div></div></div><div></div>

Senior Commercial Manager

BFL Group

<div>
 <p>
  <strong>
   Company Overview:
  </strong>
 </p>
 <p>
  BFL Group is one of the world&rsquo;s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe.
 </p>
 <p>
  Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  The Shop Manager is responsible for the overall daily operations of the shop, ensuring efficiency and profitability. Their primary duties include staff management, facilitating customer service and meeting sales and financial targets.
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   store strategies to raise customers&rsquo; pool, expand store traffic, and optimize profitability.
  </li>
  <li>
   sales goals by motivating, mentoring, training, and providing feedback to store staff.
  </li>
  <li>
   and oversee shop operations, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
  </li>
  <li>
   exceptional customer service, setting criteria for the staff, establishing security and safety measures, and ensuring health and safety compliance.
  </li>
  <li>
   the employees&rsquo; important documents such as, contracts, COC and store licenses and kept on safe place.
  </li>
  <li>
   that all the employees are getting all the required messages from the governmental authorizations and being inboarded by the person in charge.
  </li>
  <li>
   loss prevention through security requirements and monitoring strategies and checking paperwork and inventory levels.
  </li>
  <li>
   store administration and ensure compliance with policies and procedures.
  </li>
  <li>
   on buying trends, customer needs, profit, etc.
  </li>
  <li>
   with all issues that arise from staff or customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   minimum of 5 years of related working experience in retail shop management.
  </li>
  <li>
   oral, written, and inter-personal communications skills, adept at dealing with and engaging people at all levels.
  </li>
  <li>
   leadership and management skills
  </li>
  <li>
   quantitative and analytical skills
  </li>
 </ul>
 <p>
 </p>
</div>


Shop Manager

Sephora

<div><p>The Retail Supervisor West is responsible for the people, standards, customer experience, financial and operational management of stores within the assigned area. The Retail Supervisor will support, coach, and develop the teams to translate the retail plans into tangible actions that enable store managers and store teams to reach and exceed targets.</p><p></p><p><b><br>
KEY ACCOUNTABILITIES</b></p><ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.</li><li>
Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><p></p><p><br>
Performance, Productivity &amp; Results Management:</p><ul><li>
Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements</li><li>
Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><p></p><p><br>
Management of Store Operations: Retail Operations:</p><ul><li>
Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><p></p><p><br>
Store Merchandising and Standards:</p><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><p></p><p><br>
Customer and People:</p><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.</li><li>
Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><p></p><p><br>
KPIs and deliverables:</p><ul><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling</li><li>
Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target</li><li>
Define, build, and follow up on people development plans in partnership with training and education</li></ul><p></p><p><br>
Brand and Culture:</p><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects</li><li>
Gatekeeper of retail communications and data to area and store teams</li></ul><p></p><p><b><br>
SKILLS AND EXPERIENCE</b></p><ul><li>
Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket.</li><li>
You have experience in Leadership &amp; management skills</li><li>
You have Commercial background and Saudi market awareness</li><li>
Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have Excellent communication skills</li><li>
You are Flexibility, adaptability &amp; creativity</li><li>
You have a Minimum of 4-6 years&rsquo; experience in sales, operations and/or services within the beauty/retail/ industry</li></ul><p></p><p><b><br>
PERSONALITY</b></p><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front</li><li>
High level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Area Managers and different support teams within Sephora Middle East HQ.</li><li>
Arabic &amp; English is a must</li><li>
You have a valid driving license</li></ul></div>

Retail Supervisor

Fendi

<div>
 <strong>
  Position
  <br/>
  <br/>
 </strong>
 The Department Manager works close to the Store Manager to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Category Sales Management and Business Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
  </li>
  <li>
   Monitor and achieve category department performance with relevant KPIs;
  </li>
  <li>
   Analyse the category business, propose and implement action plans to improve results;
  </li>
  <li>
   Set category performance target for the team and individual with the Store Manager;
  </li>
  <li>
   Be sensitive to competitors' trading activities and give feedback to Store Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leverage all clienteling tools to achieve Department and Store business goals;
  </li>
  <li>
   Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
  </li>
  <li>
   Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
  </li>
  <li>
   Improve Mystery Shopper Results with action plans;
  </li>
  <li>
   Implement appropriate CRM tools and develop loyal customer of particular product category;
  </li>
  <li>
   Act as brand category ambassador to educate VIP and new Clients;
  </li>
  <li>
   Participate into ad-hoc Clientele projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations and Visual Merchandising
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure that merchandize is properly managed, displayed, stored and maintained by team;
  </li>
  <li>
   Maintain inventory accuracy and shrink rates within company standards;
  </li>
  <li>
   Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
  </li>
  <li>
   Maintain the Visual Merchandising consistent with Company standards;
  </li>
  <li>
   Align periodically visual merchandising and sales performance;
  </li>
  <li>
   Make the best out of the display and proximity storage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team Management and Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Discuss individual performance every month and coach team members
  </li>
  <li>
   Motivate the team so that they perform at their highest level to meet their individual and store objectives
  </li>
  <li>
   Organize the team in an efficient manner according to business needs and delegate responsibility
  </li>
  <li>
   Translate strategic and business goals into concrete and individual actions and objectives
  </li>
  <li>
   Conduct category training to the team
  </li>
  <li>
   Execute the in-store training routine set by the Store Manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5 years' experience in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category
  </li>
  <li>
   Bachelor's Degree or equivalent is preferred
  </li>
  <li>
   English fluent
  </li>
  <li>
   Manages his/ her image standards on a high level
  </li>
  <li>
   Strong selling and communication skills are necessary
  </li>
  <li>
   Excellent relationships skills, self-reliant, approachable and patient
  </li>
  <li>
   Confidence, organizational skills, professionalism
  </li>
  <li>
   Client focus with great business acumen
  </li>
  <li>
   Administration and financial skills
  </li>
  <li>
   Computer skills and Retail management system knowledge
  </li>
  <li>
   Goal oriented approach, multitasking
  </li>
  <li>
   Strong knowledge and/or interest for fashion/luxury industry.
  </li>
 </ul>
</div>


Department Manager

Landmark Group

<div><p>KEY RESPONSIBILITIES 1. Sales and Commercial Performance of the region &bull; Maximize sales and profitability of the area &bull; Formulate and implement store strategies and procedures &bull; Coach Store Managers to use commercial information effectively &bull; Control costs within budgetary guidelines &bull; Promote awareness of local trading patterns, the trading environment and competitor activity &bull; Identify internal and external commercial opportunities &bull; Maximize productivity in stores through effective deployment of resources &bull; Increase market share in the area and study competition regularly &bull; Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations &bull; Look at prospective sites and evaluate new sites Prepare and participate in the preparation of sales budgets 2. Operational Standards and Management &bull; Execute new store openings and re-fits. &bull; Execute promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized. &bull; Ensure maintenance &amp; regular review of store operational &amp; standards leading to standardization of systems. &bull; Monitor inventory management systems within the area (stock availability, order management, back store management, stock consolidation and transfer) &bull; Ensure on time stock count and effective stock management (right product is available at the right time in all stores) &bull; Monitor staffing levels in stores within the area to ensure resources are effectively deployed &bull; Monitor store administration through periodical store visits &amp; retail meetings to maximize operational efficiency &bull; Ensure all the stores are in compliance with all employment and state laws, health and safety standards &bull; Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company &bull; Maintain best retail standards in all the store in your region as per market positioning of the brand &bull; Initiate timely action on slow moving and non-moving products &bull; Furnish regular product feedback to the senior management and the buying department. &bull; Supervise the visual merchandising function to ensure that they support the brand and intended theme. &bull; Execute and monitor stores for events like sale, promotions etc. Private &amp; Confidential Page 2 of 3 3. Customer Focus &bull; Implements a high standard of customer focus within the store in the area through effective coaching &bull; Regularly assesses customer service standards within store &bull; Ensure that customer satisfaction is maintained at the highest level in all stores &bull; Assess mystery shopping feedback and prepare action plan for improvement. &bull; Create seamless customer service orientation among store employees by ensuring timely and efficient customer service 4. People Management &bull; Support induction of new recruits through buddy system &bull; Manage, develop and motivate staff to increase sales and improve efficiency &bull; Ensure right mix of staffing across all showrooms &bull; Train/Assist Store Managers in conducting staff welfare activities &bull; Ensure that all new recruits understand their job and settle down well within the company &bull; Assist Store Managers in grievance handling and disciplinary actions &bull; Ensure skill development of showroom staffs through Job rotation and Learning &amp; Development &bull; Monitor and appraise the performance of showroom staffs in coordination with showroom managers and developing individual career plans. &bull; Set KRA's for direct reports and conduct performance appraisal &bull; Oversee staff deployment and drive motivation levels of the direct reportees &bull; Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution &bull; Ensure effective resource planning and succession planning MUST HAVE &bull; A Candidate with retail experience in GCC would be preferable &bull; Minimum of 8-10 years&rsquo; experience in Retail &bull; Should have Home &amp; Furniture experience for 3-5 years &bull; Should have handled large format Retail/Hyper mart. SKILLS &amp; CAPABILITIES &bull; Result orientation &bull; Teamwork &amp; collaboration &bull; Communication skills &bull; Planning and organising skills &bull; Attention to Detail &bull; Influencing Skills &bull; Leadership Skills TARGET COMPANIES &bull; Leading Home Retailers in India, South Africa, UK and the Middle East</p></div>
<br><div></div>
<br><div><p>Any Graduation, PG - MBA/PG Diploma in Business Management</p></div>
<br><div><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
</p><p>Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
</p><p>We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p></div>
<br><div><div><div>Home Box is a one-stop shop offering smart furniture and furnishings for everyday living, at affordable prices. Launched in 2013, Home Box is one of the Landmark Group&rsquo;s fastest growing concepts with 51 stores across KSA, UAE, Bahrain and Qatar. With an extensive offering of great quality products, Home Box makes customers feel at home with its good, honest prices and friendly, helpful service.<br>
</div></div><div></div><div><div>Through Home Box, the Group aims to provide customers with tasteful yet affordable home furnishing solutions that promises to transform your space with our bold textures and exquisite d&eacute;cor that make every occasion memorable with a commitment to be the heart of your home, offering an exceptional, cost-effective shopping journey. Known for its modern designs and high quality, Home Box is celebrated for shaping contemporary lifestyles with curated collections that combine aesthetic appeal and the latest trends at affordable prices.<br>
</div></div><div></div><div><div>&ldquo;At Home Box, we continually research market trends to create products that fulfil our customers&rsquo; needs. Our goal is to fill the market gap for fashionable, contemporary home essentials at affordable prices. We are committed to enhancing the customer experience through innovative approaches, as exemplified by our new store concept, which elevates economical home shopping and promises 'Always more in the box' for our customers,&rdquo; stated Ajay Antal, CEO of Home Box.<br>
</div></div><div></div><div><div>8,000+ Products offering amazing quality and prices.<br>
</div></div><div></div><div><div>50+ Stores helping millions of satisfied customers.<br>
</div></div><div></div><div><div>4 Countries where we&rsquo;ve made our mark in 3 years.<br>
</div></div><div></div><div><div>1000+ Emp.dedicated to great service.</div></div></div>

Area Manager

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>As Sr. Category Manager you will be responsible for defining and driving the &ldquo;offer&rdquo; and purchasing strategy for different product categories and brands. The Sr. Category Manager is also responsible for defining the action plan for the categories, merchandising, promotional activities, prices, and negotiations.</p><p><b>
Key Responsibilities</b></p><ul>
<li>Develop and execute the category business plan aligned with The Visitors&rsquo; strategic objectives, including performance monitoring and strategic alignment.</li>
<li>Lead supplier negotiations (Joint Business Plan, stock returns), manage purchasing meetings, and oversee supplier relationships.</li>
<li>Build and manage a competitive assortment across core and new categories/brands, including lifecycle management, listing/de-listing, and trend-based development.</li>
<li>Conduct market and competitor benchmarking and analyze trends to inform category strategy and assortment decisions.</li>
<li>Manage gross margins, category mix, store profitability, and inventory in collaboration with the supply chain.</li>
<li>Plan and execute promotional calendars, brand activations, and new launches in coordination with internal teams.</li>
<li>Collaborate cross-functionally with Marketing, Finance, Logistics, Retail, and Visual Merchandising to ensure seamless execution and alignment.</li>
<li>Create tools and processes to enhance category performance and support commercial initiatives.</li>
<li>Maximize additional income through initiatives like space selling and address commercial escalations effectively.</li>
<li>Maintain ongoing communication and feedback loops with the Retail Team to ensure operational alignment.</li>
</ul><p><b>
What you&rsquo;ll need to succeed</b>
</p><ul><li>A minimum of 3 years in a commercial role within the Retail or category management.</li>
<li>Bachelor Degree, preferable in Business administration or Marketing.</li>
<li>Fluent in Arabic and English
</li><li>Provide team with clear sense of direction, inspires and coordinates others and keep them focused on objectives
</li><li>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li>
<li>Co-operates well with others; shares knowledge, experience, and information; supports others in the pursuit of team goals.</li>
<li>Communicates in a clear, precise, and structured way; speaks with authority and conviction; presents effectively.</li>
<li>Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.</li>
<li>Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</li>
</ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Senior Category Manager

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