rolling stock supervisor

sales operations manager

commercial sales manager

customer service - retail vacancies Jobs in Cairo

customer service - retail vacancies

customer service supervisor Jobs in Cairo

customer service supervisor

retail sales supervisor

Sharaf DG Egypt

<div>
 
 Job Description:
 
 
 
 
 
 
 Sales Performance:
 
 
 <ul>
 <li>
 Achieve Team sales targets for products and services
 </li>
 <li>
 Drive the overall sales and operations performance by leading the team to meet monthly targets.
 </li>
 <li>
 Implement hourly sales programs and initiatives to maximize sales opportunities.
 </li>
 <li>
 Monitor local competitors&rsquo; activities and adjust strategies to maintain a competitive edge.
 </li>
 </ul>
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Address customer inquiries, complaints, and concerns professionally and effectively.
 </li>
 <li>
 Ensure Sales Executives and Promoters are consistently available on the sales floor to assist customers.
 </li>
 <li>
 Monitor and guide the team to approach and greet customers in a professional and welcoming manner.
 </li>
 <li>
 Foster a customer-first environment to enhance the shopping experience and customer satisfaction.
 </li>
 </ul>
 
 
 Team Leadership and Communication:
 
 
 <ul>
 <li>
 Assign daily tasks to Sales Executives and Promoters, ensuring clarity of roles and responsibilities.
 </li>
 <li>
 Communicate company promotional details, incentive programs, and sales goals to the team.
 </li>
 <li>
 Conduct daily team briefings to ensure alignment with store objectives and updates.
 </li>
 <li>
 Provide ongoing feedback and support to the team to enhance performance and morale.
 </li>
 </ul>
 
 
 Training and Development:
 
 
 <ul>
 <li>
 Ensure team members receive adequate training on store operating procedures, sales techniques, and product knowledge.
 </li>
 <li>
 Monitor training completion
 </li>
 <li>
 Provide on-the-job coaching to improve the team's sales skills and product expertise.
 </li>
 </ul>
</div>

Retail Sales Supervisor

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 About the Role
 
 
 
 We are looking for a dynamic and results-driven
 
 Brand Account Manager Lead
 
 to join one of the fastest-growing
 
 fashion retail
 
 companies in Egypt. The ideal candidate will lead a team of sales account managers, manage key retail accounts, and ensure exceptional client satisfaction while driving sales growth and achieving business targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and motivate the sales account management team to achieve and exceed sales targets.
 </li>
 <li>
 Manage and grow relationships with key fashion retail accounts, ensuring long-term partnerships.
 </li>
 <li>
 Develop and execute sales strategies to expand market presence and maximize revenue opportunities.
 </li>
 <li>
 Analyze sales data, market trends, and competitor activities to provide actionable insights.
 </li>
 <li>
 Oversee account planning, forecasting, and reporting for senior management.
 </li>
 <li>
 Collaborate with marketing, merchandising, and operations teams to align sales strategies with brand objectives.
 </li>
 <li>
 Ensure high standards of customer experience and after-sales support.
 </li>
 <li>
 Monitor team performance, conduct regular reviews, and implement training &amp; development programs.
 </li>
 <li>
 Handle escalated client issues with professionalism and provide effective solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in sales/account management, preferably in
 
 fashion retail
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and managing key accounts.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in MS Office and CRM tools.
 </li>
 <li>
 Passion for fashion retail and customer engagement.
 </li>
 </ul>
 
 
</div>

Account Manager Team Lead

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Commercial Sales Executive is an essential revenue-generating role responsible for the end-to-end sales cycle, from prospecting and pitching to contract negotiation and closing. This position drives significant growth by acquiring new tenants for retail spaces, kiosks and securing advertising partnerships and media sales.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Direct Sales &amp; Revenue Generation
 
 
 
 <ul>
 <li>
 Proactively prospect, cold-call, and acquire new retail tenants and businesses for available commercial spaces and kiosks.
 </li>
 <li>
 Identify and pitch advertising space (e.g., outdoor, digital, sponsorship packages) to new brand partners and marketing/media agencies.
 </li>
 <li>
 Lead all commercial negotiations, prepare detailed proposals, and close high-value contracts to maximize revenue and profitability.
 </li>
 <li>
 Manage a robust sales pipeline, thoroughly tracking all stages from initial communication to the final contract execution.
 
 
 </li>
 </ul>
 
 Sales Analysis &amp; Development
 
 
 
 <ul>
 <li>
 Prepare accurate and timely sales reports, forecasts, and performance analysis for management.
 </li>
 <li>
 Utilize market research, traffic data, and customer demographics to build compelling, data-backed business cases for prospects.
 </li>
 <li>
 Continuously analyze the market, build a robust professional network, and proactively approach potential tenants and advertisers to generate new business opportunities and build a sustainable sales pipeline.
 </li>
 <li>
 Work closely with the Commercial Lead, and collaborate with the Commercial Assistants, Legal, and other concerned departments to ensure the smooth launching and execution of the new contracts.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 Excellent command in Arabic and English
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 In-depth Knowledge of the End-to-End Sales Cycle and Techniques.
 </li>
 <li>
 Practical knowledge of key contractual elements, terms and conditions related to sales, leases, and advertising agreements
 </li>
 <li>
 Proven ability to lead complex, high-value commercial negotiations to a profitable conclusion.
 </li>
 <li>
 Understanding various advertising mediums (outdoor, digital, sponsorship packages),
 </li>
 <li>
 Knowledge of media planning/buying processes, and familiarity with marketing agencies and brand advertising strategies.
 </li>
 <li>
 Knowledge of the commercial property market, typical retail lease structures (terms, conditions, common area maintenance), and the process of placing tenants in commercial spaces (retail units and kiosks).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-5 years of proven experience in B2B or B2C direct sales.
 </li>
 <li>
 Experience in retail leasing, commercial sales, advertising or media sales is highly preferred.
 </li>
 <li>
 Possessing an existing network of relevant industry contacts (e.g., media agencies, brand marketing managers, retail brokers) is a great advantage.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Exceptional negotiation, presentation, and contract closing skills.
 </li>
 <li>
 Excellent verbal and written communication skills, capable of pitching to and influencing key decision-makers.
 </li>
 <li>
 Strong analytical ability to prepare reports, understand sales metrics, and identify market opportunities.
 </li>
 <li>
 A highly motivated, proactive, and resilient individual with a strong "hunter" mentality and drive for results.
 </li>
 <li>
 A "hunter" mentality, and a strong drive for achieving sales targets are critical for success.
 </li>
 </ul>
</div>

Commercial Sales Executive

Maskoon Developments

<div>
 Senior Sales Executive
 
 sales supervisor
 
 &ndash; Commercial Real Estate
 
 (2 mixed use projects)
 
 We are looking for a Senior Sales Executive and sales supervisor with proven experience in commercial real estate to join our growing team.
 
 
 Responsibilities:
 
 
 Drive sales of commercial properties and meet assigned targets.
 
 
 Develop and maintain strong relationships with clients and brokers.
 
 
 Understand market trends and provide insights to support sales strategies.
 
 
 Conduct property tours and present project features to potential clients.
 
 
 
 Requirements:
 
 
 Minimum 2 years of experience in real estate sales.
 
 
 Strong negotiation and closing skills.
 
 
 
 Proven track record of achieving and exceeding sales targets.
 
 
 
 Location: [new cairo]
 
 Employment Type: Full-time
 
 
 If you are passionate about
 
 commercial real estate and have the drive to succeed, we&rsquo;d love to hear from you.
 
 📩 Apply now by sending your CV to: [kemo4zoka@gmail.com]
 
 https://wa.me/201025929997
</div>

Senior Sales Consultant

Mercedes-Benz Egypt

<div>
 
 
 Job Summary:
 
 
 
 The Network Development Senior Manager is responsible for the overall functions of the Network Development Department which include but not limited to the development of the Network Strategy, dealer&rsquo;s performance, profitability, audit, customer satisfaction and retail registration effectiveness.
 
 
 
 
 
 
 Main tasks :
 
 
 
 
 Retail Network Strategy:
 
 
 <ul>
 <li>
 Develop mid-term and long term retail network strategy, underlining policies, and align the strategy with overall company targets
 </li>
 <li>
 Adapt HQ central concepts for retail network/sales channels concerning design, structure, formats, size, partners, brand appearance, CI/CD retail standards &amp; qualification, business processes on local/national requirements
 </li>
 <li>
 Implement and adapt the retail network strategy to ensure achievement of set sales and contribution targets (retail and wholesale)
 </li>
 <li>
 Monitor and benchmark competitors retail strategies for fast and accurate adaptation/adjustment of own retail strategy to ensure competitive edge
 </li>
 <li>
 Develop and implement CSI strategy based on HQ CSI directives
 </li>
 </ul>
 
 
 
 
 
 Operative Network Development :
 
 
 <ul>
 <li>
 Set targets and policies for operational departments within the Network to ensure an effective and successful implementation
 </li>
 <li>
 Implement CI/CD (brand presentation conformance)
 </li>
 <li>
 Implement retail standards and monitor related dealer audit
 </li>
 <li>
 Implement CSI strategy and control tool to measure CSI results, and define action plans for CSI score improvements
 </li>
 <li>
 Monitor and improve dealer&rsquo;s performance
 </li>
 <li>
 Develop and implement network restructuring plans
 </li>
 <li>
 Develop and implement retail consulting system/process
 </li>
 <li>
 Manage and follow up on dealer&rsquo;s contract and other legal issues
 </li>
 <li>
 Fulfill compliance guidelines
 </li>
 <li>
 Develop and implement standardized processes/systems (e.g. Dealer management System).
 </li>
 <li>
 Implement and adapt training concepts, tools and media (with internal resources and external agencies).
 </li>
 <li>
 Manage customer database and maintain customer relationships
 </li>
 <li>
 Measure the quality of wholesale-retail business relationship
 </li>
 <li>
 Monitor and manage dealers performance and progress
 </li>
 </ul>
 
 
 
 
 
 Business Management :
 
 
 <ul>
 <li>
 Develop and implement dealer performance management tool
 </li>
 <li>
 Develop dealer performance criteria (KPI), qualitative and quantitative
 </li>
 <li>
 Set Dealer measurement based on set KPIs and ensure reporting and controlling
 </li>
 <li>
 Handle risk identification, early warning and risk management
 </li>
 <li>
 Best practice/benchmarking and feedback reporting to MPC management and retail management for accurate and effective business decisions
 </li>
 <li>
 Development and maintenance of retail margin policy
 </li>
 </ul>
 
 
 
 
 
 Budget Planning and Allocation:
 
 
 <ul>
 <li>
 Plan and control the department&rsquo;s budget
 </li>
 <li>
 Ensure justification of budget usage and accountability of usage
 </li>
 <li>
 Ensure effective and efficient budget usage and remain within the planned budget
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 Training and qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or any equivalent field is a Must
 </li>
 <li>
 Relevant post graduate study is preferable
 </li>
 </ul>
 
 
 Technical knowledge
 
 
 <ul>
 <li>
 Advanced knowledge of MS Office applications
 </li>
 <li>
 Excellent IT and data manipulation skills
 </li>
 <li>
 Soft skills/individual competence
 </li>
 <li>
 Communication and interpersonal skills
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Leadership and managerial skills
 </li>
 <li>
 Problem solving and analytical skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Sales skills
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 7-10 years of experience in network development field with at least 2 years in a similar position holding the same responsibilities and tasks
 </li>
 </ul>
 
 
 Language
 
 
 <ul>
 <li>
 Fluency in the English language
 </li>
 </ul>
</div>

Network Development Senior Manager

DXC Technology

<div>
 
 Job Description
 
 
 
 DXC Technology Egypt is seeking an experienced
 
 Microsoft Dynamics 365 Retail Functional Consultant
 
 with deep expertise in
 
 Point-of-Sale (POS)
 
 systems to join our Modern Application Development Group. This team plays a vital role in delivering end-to-end digital transformation projects for our retail clients. As a Retail Consultant, you will lead the implementation and optimization of D365 Commerce and POS solutions, working closely with business stakeholders and technical teams to design customer-centric retail experiences.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the implementation and configuration of Microsoft Dynamics 365 Commerce (Retail) modules, including POS (MPOS/CPOS), Store Management, Pricing, Promotions, Loyalty, and eCommerce integration
 </li>
 <li>
 Conduct workshops and gather detailed business requirements related to retail operations, store processes, merchandising, and omnichannel sales
 </li>
 <li>
 Translate retail business requirements into scalable D365 Retail solutions aligned with best practices and Microsoft standards
 </li>
 <li>
 Define business processes, create functional design documents (FDDs), and support solution architecture in collaboration with technical teams
 </li>
 <li>
 Drive system testing, UAT, training sessions, go-live, and post-go-live support in retail and POS environments
 </li>
 <li>
 Coordinate with technical teams to support POS device setup, extension requirements, and integration with payment gateways or fiscal printers
 </li>
 <li>
 Manage retail-specific data entities such as assortments, catalogs, channels, and registers
 </li>
 <li>
 Guide customers on hardware recommendations for POS terminals, peripherals (printers, scanners, cash drawers), and offline scenarios
 </li>
 <li>
 Act as a subject matter expert for store operations, omnichannel order processing, and retail back-office activities
 </li>
 <li>
 Maintain strong client relationships through value-driven consulting, stakeholder engagement, and proactive support
 
 
 </li>
 </ul>
 
 Desired Skills And Qualifications
 
 
 
 <ul>
 <li>
 5+ years of hands-on experience in Microsoft Dynamics 365 Retail/Commerce implementations
 </li>
 <li>
 Proven experience with POS setup, configuration, and deployment (MPOS/CPOS architecture)
 </li>
 <li>
 Strong understanding of retail business processes: pricing, promotions, loyalty, inventory control, store replenishment, and omni-channel sales
 </li>
 <li>
 Deep knowledge of Retail HQ, Store Commerce, Hardware Station, and Retail peripherals configuration
 </li>
 <li>
 Experience in conducting fit-gap analysis and translating requirements into solution designs
 </li>
 <li>
 Familiarity with Commerce Channel Configuration, Retail Workflows, Payment Connectors, and Fraud Protection
 </li>
 <li>
 Proficiency in writing FDDs, business process flows, and test cases for retail modules
 </li>
 <li>
 Knowledge of integration between D365 Retail and external eCommerce or ERP systems (Finance/Supply Chain)
 </li>
 <li>
 Experience working with global retail clients
 
 
 </li>
 </ul>
 
 Nice To Have Skills
 
 
 
 <ul>
 <li>
 Exposure to Power Platform for retail automation or reporting
 </li>
 <li>
 Familiarity with ISVs like LS Retail or Omnichannel extensions
 </li>
 <li>
 Experience with D365 eCommerce site builder and storefront configuration
 </li>
 <li>
 Basic understanding of X++ or Commerce SDK for POS extension collaboration
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Strong customer engagement and stakeholder management capabilities
 </li>
 <li>
 Analytical mindset with attention to process optimization and user experience
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic project environment
 </li>
 <li>
 Proactive problem-solver with a client-first attitude
 
 
 </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
 
 .
 
</div>

MS Dynamics D365 Retail Functional Consultant

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 Location:
 
 Kuwait
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a talented and experienced
 
 Store Manager
 
 to join our retail operations in
 
 Kuwait
 
 . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
 </li>
 <li>
 Manage daily store operations, staffing, scheduling, and team development
 </li>
 <li>
 Ensure stock accuracy, loss prevention, and proper stock replenishment
 </li>
 <li>
 Oversee visual merchandising and store presentation in coordination with VM team
 </li>
 <li>
 Lead by example in delivering top-tier customer service
 </li>
 <li>
 Maintain operational compliance, audit readiness, and cash management
 </li>
 <li>
 Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience as a Store Manager in fashion retail
 </li>
 <li>
 Strong leadership, team development, and performance management skills
 </li>
 <li>
 Commercially driven with excellent understanding of retail metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Proficient in MS Office and POS systems
 </li>
 <li>
 Willing to relocate to Kuwait
 </li>
 </ul>
</div>

Store Manager – Fashion Retail | Kuwait

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