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assistant manager sales operations

associate manager, sales

associate sales manager

commercial sales manager

Hyde Park Developments

<div>
 The Commercial Manager will be responsible for day-to-day commercial activities, tendering activities, procurement activities, team management, contract negotiation, and utilizing analytical skills to drive business growth.
 
 
 
 Key responsibilities:
 
 
 
 <ul>
 <li>
 Manage the end-to-end tendering and bidding process for civil construction projects
 </li>
 <li>
 Lead contract negotiations and ensure proper execution and administration
 </li>
 <li>
 Oversee procurement activities, ensuring timely and cost-effective sourcing of materials and services
 </li>
 <li>
 Monitor and control project budgets, ensuring accurate commercial reporting and forecasting
 </li>
 <li>
 Supervise and support the commercial and quantity surveying team to ensure effective project delivery
 </li>
 <li>
 Collaborate with internal departments and external stakeholders to align on commercial objectives
 </li>
 <li>
 Identify and mitigate commercial risks while exploring value-add opportunities
 </li>
 <li>
 Ensure compliance with contractual obligations, legal requirements, and company policies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering, Construction Management, or a related field
 </li>
 <li>
 8 - 12 years of relevant experience in commercial management within the civil construction industry.
 </li>
 <li>
 Proven experience in managing tendering, contract administration, and procurement for large-scale civil projects.
 </li>
 <li>
 Prior experience working with FIDIC or similar standard forms of contract is preferred.
 </li>
 <li>
 Experience in both contractor and consultancy environments is an advantage
 </li>
 </ul>
</div>

Commercial Manager - Civil

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
 
 
 
 Who We Are
 
 
 
 In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
 
 
 This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
 
 
 
 Job Summary
 
 
 
 
 Job Summary
 
 
 
 The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention.
 
 
 You&rsquo;ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
 
 
 Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
 </li>
 <li>
 Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors
 </li>
 <li>
 Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments
 </li>
 <li>
 Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks
 </li>
 <li>
 Engage a programmatic approach to demand to generate, develop, and expand your territory
 </li>
 <li>
 Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.
 </li>
 <li>
 Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
 </li>
 <li>
 Travel as necessary within your territory, and to company-wide meeting
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context
 </li>
 <li>
 Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers
 </li>
 <li>
 Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts
 </li>
 <li>
 Possess a successful track record selling complex-solutions
 </li>
 <li>
 Excellent time management skills, and work with high levels of autonomy and self-direction
 </li>
 <li>
 Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals
 </li>
 <li>
 Active security clearance
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
</div>

Regional Sales Manager Commercial

Cairo 3A Group

<div>
 
 
 Job Purpose
 
 
 
 The Commercial Development &amp; Sales Operation Manager is responsible for driving sustainable revenue growth by optimizing sales processes, enabling high-performing sales teams, and identifying new business opportunities. This role bridges strategy and execution by providing data-driven insights, improving operational efficiency, and supporting the development and expansion of strategic partnerships, markets, and customer segments.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 
 Sales Operations:
 
 
 <ul>
 <li>
 Lead sales forecasting, demand planning, and performance tracking to support business objectives
 </li>
 <li>
 Develop, manage, and audit sales processes, controls, and operational standards
 </li>
 <li>
 Prepare accurate sales reports, dashboards, and insights for management decision-making
 </li>
 <li>
 Oversee sales data integrity, CRM management, and reporting accuracy
 </li>
 <li>
 Drive continuous development and improvement of sales operations systems and processes
 </li>
 <li>
 Support budgeting, target setting, and sales performance evaluation
 </li>
 </ul>
 
 
 Business Development Support:
 
 
 <ul>
 <li>
 Assist in identifying growth opportunities within existing and new markets
 </li>
 <li>
 Support business development initiatives through data-driven insights and operational planning
 </li>
 <li>
 Collaborate with sales and marketing teams to strengthen go-to-market execution
 </li>
 <li>
 Provide operational support for key accounts, promotions, and channel strategies
 </li>
 </ul>
 
 
 Stakeholder Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Communicate effectively with internal stakeholders including sales, marketing, finance, supply chain, and leadership teams
 </li>
 <li>
 Act as a key coordination point to ensure alignment between sales plans and operational execution
 </li>
 <li>
 Support audits, reviews, and performance meetings with cross-functional teams
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 &middot;
 
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field
 
 
 &middot; 10+ years of experience in Sales Operations and/or Business Development
 
 
 &middot; Strong experience in the FMCG industry
 
 
 &middot; Proven expertise in forecasting, planning, auditing, reporting, and operational development
 
 
 &middot; High level of proficiency in sales operations tools and CRM systems
 
 
 
 &middot;
 
 Excellent communication skills with the ability to manage and influence stakeholders
 
 
 
 &middot;
 
 Highly skilled in sales operations with a strong analytical mindset
 
 
 
 &middot;
 
 Dynamic, flexible, and adaptable to changing business needs
 
 
 
 &middot;
 
 Strong problem-solving and decision-making abilities
 
 
 
 &middot;
 
 Ability to work in a fast-paced, performance-driven environment
 
</div>

Commercial Development & Sales Operation Manager

Hill International, Inc.

<div>
 
 We are expanding our team for an exciting
 
 large-scale Mixed‑Use Development project in the UAE
 
 and are looking to engage a highly skilled professional for the role of
 
 Commercial Manager In Egypt.
 
 
 
 
 
 
 Qualifications and Professional Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering / Quantity Surveying / Construction Management &ndash;
 </li>
 <li>
 Master&rsquo;s degree in Commercial Management / Construction Law &ndash; Preferred
 </li>
 <li>
 Strong cost control &amp; commercial experience
 </li>
 <li>
 PMP &ndash; Advantageous
 </li>
 <li>
 FIDIC Training Advantageous
 </li>
 <li>
 Cost Management / Value Engineering Courses &ndash; Preferred
 </li>
 <li>
 
 12&ndash;15+ years of experience
 
 </li>
 <li>
 Experience with major developers is a strong advantage
 </li>
 <li>
 Strong background in: Cost Control, Budgeting &amp; Forecasting, Payment Certification, Commercial Reporting
 </li>
 <li>
 Must have client-facing experience
 </li>
 </ul>
 
 
</div>

Commercial Manager

The HEINEKEN Company

<div>
 
 Sales SHE Manager
 
 
 
 
 Job Purpose
 
 
 
 As the Sales Safety Manager, you will be responsible for driving a strong safety culture within the commercial function by implementing and overseeing health, safety, and environmental (HSE) initiatives. Your primary focus will be to ensure a safe working environment for all employees by conducting risk assessments, delivering safety training, and ensuring compliance with OSHA, NEBOSH, and other relevant regulatory standards. Through proactive monitoring and strategic safety programs, you will play a key role in mitigating risks and fostering a safety-first mindset across the organization.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Safety Awareness &amp; Culture
 </li>
 <li>
 Foster a culture of safety among Commerce employees through initiatives such as safety campaigns, induction sessions, safety accreditations, and pre-meeting safety briefings.
 </li>
 <li>
 Promote a proactive approach to safety by engaging employees in continuous safety discussions.
 </li>
 <li>
 Safety Training &amp; Compliance
 </li>
 <li>
 Develop and deliver comprehensive safety training programs for Commerce employees and third-party contractors, including induction, initial, ongoing, and refresher training.
 </li>
 <li>
 Ensure all employees adhere to established safety policies and procedures.
 </li>
 <li>
 Develop and conduct safety training for account managers and delivery personnel.
 </li>
 <li>
 Provide defensive driving courses and emergency response training.
 </li>
 <li>
 Promote a proactive safety culture through regular communication and engagement initiatives.
 </li>
 <li>
 Road Safety &amp; Driver Monitoring
 </li>
 <li>
 Ensure full compliance with the Road Safety Program and Policy to minimize transportation risks.
 </li>
 <li>
 Monitor drivers&rsquo; weekly reports via the telematics dashboard to promote safe driving behaviors and address risky driving patterns.
 </li>
 <li>
 Work closely with the Fleet and Sales teams to develop and implement detailed Journey Management Plans for all relevant stakeholders.
 </li>
 <li>
 Monitor account managers&rsquo; driving distances, behaviors, and compliance with safety standards.
 </li>
 <li>
 Implement vehicle safety policies, including proper usage, inspections, and maintenance schedules.
 </li>
 <li>
 Use telematics and GPS tracking to ensure adherence to safe driving practices.
 </li>
 <li>
 Incident Management &amp; Reporting
 </li>
 <li>
 Conduct thorough incident investigations to determine root causes and implement remedial actions.
 </li>
 <li>
 Promptly report safety events on the designated platform and coordinate accident investigations. Ensure all drivers have the necessary licenses, certifications, and compliance with legal requirements.
 </li>
 <li>
 Workplace Safety &amp; Injury Prevention
 </li>
 <li>
 Minimize Lost Time Injuries (LTI) by enforcing strict adherence to safety policies and ensuring safe working conditions.
 </li>
 <li>
 Implement and monitor Manual Handling Procedures to prevent physical injuries.
 </li>
 <li>
 Ensure compliance with warehouse and retail safety standards across Heineken and Distributor locations.
 </li>
 <li>
 Personal Protective Equipment (PPE) Management
 </li>
 <li>
 Oversee the administration and distribution of PPE in sales regions and warehouses as per operational requirements.
 </li>
 <li>
 Conduct routine inspections to ensure employees are equipped with and correctly using PPE.
 </li>
 <li>
 Good Housekeeping (GHK) &amp; 5S Implementation
 </li>
 <li>
 Apply the 5S methodology to maintain workplace organization and cleanliness.
 </li>
 <li>
 Ensure that all internal warehouses adhere to Good Housekeeping (GHK) practices.
 </li>
 <li>
 Risk Assessment &amp; Hazard Prevention
 </li>
 <li>
 Conduct detailed risk assessments to identify potential hazards in retail shops, customer premises.
 </li>
 <li>
 Conduct risk assessments on delivery routes and retail operations to prevent accidents and delays.
 </li>
 <li>
 Develop and implement preventive and recovery measures to mitigate identified risks.
 </li>
 <li>
 Emergency Preparedness &amp; Response
 </li>
 <li>
 Develop and maintain Emergency Response Plans, including evacuation procedures, fire safety protocols, and Medical Emergency Response Plans (MERP).
 </li>
 <li>
 Conduct emergency drills to ensure employee preparedness and compliance with emergency response protocols.
 </li>
 <li>
 Safety Performance Monitoring &amp; Reporting
 </li>
 <li>
 Provide bi-weekly and monthly safety reports, including trend analyses, to relevant stakeholders.
 </li>
 <li>
 Monitor and track safety performance metrics to drive continuous improvement in safety initiatives.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Occupational Health &amp; Safety, Transportation Management, Business Administration, or a related field.
 </li>
 <li>
 Experience: 5+ years in safety management, fleet safety, transportation safety, or retail logistics safety.
 </li>
 <li>
 Certifications: DOT compliance certification, OSHA, NEBOSH, or other relevant safety certifications preferred.
 </li>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Strong knowledge of transportation safety regulations and retail delivery logistics.
 </li>
 <li>
 Experience using telematics, GPS tracking, and fleet monitoring systems.
 </li>
 <li>
 Excellent leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to train and influence teams to follow safety protocols.
 </li>
 </ul>
 </ul>
 
 #addjob
 
 
 
</div>

Commercial SHE Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 Red Sea, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (Red Sea)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

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