sales manager

project manager

marketing manager

hr manager

key account manager

retention manager

International Schools Partnership Limited

<div>
 ISP ME Regional Retention Manager Role Profile
 
 
 Purpose of Role
 
 
 We are seeking a dynamic Regional Retention Manager to join our team in this new and exciting role. The Schools Retention Manager, based in the central office in Dubai, will report to the Regional Head of Admissions and oversee schools in Dubai, Abu Dhabi, and Qatar. They will focus on student retention by implementing effective strategies for enhanced satisfaction. Additionally, the Retention Manager will build collaborative relationships with school senior leadership team and parents through engaging initiatives, fostering overall growth and student retention rates. This is a 6-month temporary contract.
 
 
 ISP Principles
 
 
 Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health &amp; Safety issues and acting and following up on all concerns appropriately.
 
 
 Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
 
 
 Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
 
 
 Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
 
 
 Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
 
 
 ISP Key Responsibilities
 
 
 <ul>
 <li>
 School Engagement: Collaborative Engagement with Senior Leadership: Cultivate strong relationships with the school&rsquo;s senior leadership team, including principals, heads of departments, and other key decision-makers. Work closely with them to align retention objectives with the overall school strategy and vision.
 </li>
 <li>
 Parent Engagement Initiatives: Develop and execute parent engagement initiatives to foster strong relationships between the schools and parents. Organize regular meetings, workshops, and interactive sessions that encourage parental involvement in their child's education and school activities.
 </li>
 <li>
 Develop and Implement Retention Strategies: Devise and execute comprehensive retention strategies tailored to each school's unique requirements. Collaborate with school administrators and staff to identify areas for improvement and implement initiatives that foster student retention.
 </li>
 <li>
 Collaborative Communication: Foster open and transparent communication with school staff, parents, and students to address concerns and proactively resolve issues that may impact student retention.
 </li>
 <li>
 Monitor Key Performance Indicators (KPIs): Establish and track KPIs related to student retention and success. Regularly report performance to the Regional Head of Admissions and school leadership, suggesting improvements where necessary.
 </li>
 <li>
 Parent Communication: Review channels of communication with parents, ensuring they are well informed about school events, academic progress, and important updates. Maintain regular contact through newsletters, emails, and social media platforms.
 </li>
 <li>
 Parent Surveys and Feedback: Work closely with the Regional Head of PR to review parent satisfaction levels via the NPS and gather feedback on school programs and events. Utilise the feedback to enhance parent engagement strategies and tailor events to meet the needs and preferences of parents.
 </li>
 <li>
 School Events Coordination: Collaborate with school&rsquo;s Senior Leadership Team and events and Comms Coordinators to plan and execute engaging events that promote parent-school interactions. These events may include parent-teacher conferences, open houses, cultural celebrations, and community engagement activities.
 </li>
 <li>
 Event Evaluation and Improvement: Evaluate the success and impact of parent engagement events regularly. Utilise data and feedback to make data-driven decisions for continuous improvement and to plan future events that align with the needs and preferences of parents.
 </li>
 <li>
 Parent Volunteer Program: Establish and attend parent volunteer programs in each school to encourage parents to actively participate in school events and activities. Recognise and appreciate the efforts of parent volunteers to strengthen their sense of belonging to the school community.
 </li>
 <li>
 Parent Education Workshops: Collaborate with the school&rsquo;s Senior Leadership Team to Organize informative workshops for parents on relevant topics such as child development, parenting techniques, and academic support.
 </li>
 <li>
 Alumni Engagement: Develop strategies to engage alumni, maintain strong connections, and encourage their involvement in advocating for the schools.
 </li>
 <li>
 Training and Development: Conduct training sessions for school staff on best practices for student retention, ensuring all stakeholders are aligned with the school's retention objectives.
 
 
 </li>
 </ul>
 
 Skills, Qualifications And Experience
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in education, Business Administration, or a related field. A master&rsquo;s degree is a distinct advantage.
 </li>
 <li>
 Experience: Proven experience in an academic, leadership, or similar role, ideally within a school environment.
 </li>
 <li>
 Relationship Building: A demonstrated ability to build trust and credibility with a diverse parent community and other key stakeholders.
 </li>
 <li>
 Communication: Exceptional communication and interpersonal skills. Fluency in both English and Arabic is a desirable asset.
 </li>
 <li>
 Mindset: A proactive, strategic mindset focused on community building and relationship management, with the drive to achieve ambitious goals.
 </li>
 <li>
 Analytical Skills: A data-driven and analytical approach to assessing feedback and identifying opportunities for improvement.
 </li>
 <li>
 Work Style: Ability to work effectively both independently and as a collaborative member of a team.
 
 
 </li>
 </ul>
 ISP Commitment to Safeguarding Principles
 
 
 ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
 
 
 All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years&rsquo; employment history.
 
 
 ISP Commitment to Diversity, Equity, Inclusion, and Belonging
 
 
 ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
</div>

Regional Retention Manager

International Schools Partnership

<div>Description 
 
 
 
ISP ME Regional Retention Manager Role Profile 
Purpose of Role
We are seeking a dynamic Regional Retention Manager to join our team in this new and exciting role. The Schools Retention Manager, based in the central office in Dubai, will report to the Regional Head of Admissions and oversee schools in Dubai, Abu Dhabi, and Qatar. They will focus on student retention by implementing effective strategies for enhanced satisfaction. Additionally, the Retention Manager will build collaborative relationships with school senior leadership team and parents through engaging initiatives, fostering overall growth and student retention rates. This is a 6-month temporary contract. 
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health &amp; Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. 
ISP Key Responsibilities 
<ul><li>
School Engagement: Collaborative Engagement with Senior Leadership: Cultivate strong relationships with the school&rsquo;s senior leadership team, including principals, heads of departments, and other key decision-makers. Work closely with them to align retention objectives with the overall school strategy and vision.</li><li>
Parent Engagement Initiatives: Develop and execute parent engagement initiatives to foster strong relationships between the schools and parents. Organize regular meetings, workshops, and interactive sessions that encourage parental involvement in their child's education and school activities.</li><li>
Develop and Implement Retention Strategies: Devise and execute comprehensive retention strategies tailored to each school's unique requirements. Collaborate with school administrators and staff to identify areas for improvement and implement initiatives that foster student retention.</li></ul> 
<ul><li>
Collaborative Communication: Foster open and transparent communication with school staff, parents, and students to address concerns and proactively resolve issues that may impact student retention.</li><li>
Monitor Key Performance Indicators (KPIs): Establish and track KPIs related to student retention and success. Regularly report performance to the Regional Head of Admissions and school leadership, suggesting improvements where necessary.</li><li>
Parent Communication: Review channels of communication with parents, ensuring they are well informed about school events, academic progress, and important updates. Maintain regular contact through newsletters, emails, and social media platforms.</li><li>
Parent Surveys and Feedback: Work closely with the Regional Head of PR to review parent satisfaction levels via the NPS and gather feedback on school programs and events. Utilise the feedback to enhance parent engagement strategies and tailor events to meet the needs and preferences of parents.</li><li>
School Events Coordination: Collaborate with school&rsquo;s Senior Leadership Team and events and Comms Coordinators to plan and execute engaging events that promote parent-school interactions. These events may include parent-teacher conferences, open houses, cultural celebrations, and community engagement activities.</li><li>
Event Evaluation and Improvement: Evaluate the success and impact of parent engagement events regularly. Utilise data and feedback to make data-driven decisions for continuous improvement and to plan future events that align with the needs and preferences of parents.</li><li>
Parent Volunteer Program: Establish and attend parent volunteer programs in each school to encourage parents to actively participate in school events and activities. Recognise and appreciate the efforts of parent volunteers to strengthen their sense of belonging to the school community.</li><li>
Parent Education Workshops: Collaborate with the school&rsquo;s Senior Leadership Team to Organize informative workshops for parents on relevant topics such as child development, parenting techniques, and academic support.
</li><li>Alumni Engagement: Develop strategies to engage alumni, maintain strong connections, and encourage their involvement in advocating for the schools.</li><li>
Training and Development: Conduct training sessions for school staff on best practices for student retention, ensuring all stakeholders are aligned with the school's retention objectives.</li></ul> 
Skills, Qualifications and Experience<ul><li>
Education: Bachelor&rsquo;s degree in education, Business Administration, or a related field. A master&rsquo;s degree is a distinct advantage.</li><li>
Experience: Proven experience in an academic, leadership, or similar role, ideally within a school environment.</li><li>
Relationship Building: A demonstrated ability to build trust and credibility with a diverse parent community and other key stakeholders.</li><li>
Communication: Exceptional communication and interpersonal skills. Fluency in both English and Arabic is a desirable asset.</li><li>
Mindset: A proactive, strategic mindset focused on community building and relationship management, with the drive to achieve ambitious goals.</li><li>
Analytical Skills: A data-driven and analytical approach to assessing feedback and identifying opportunities for improvement.</li><li>
Work Style: Ability to work effectively both independently and as a collaborative member of a team.</li></ul> 
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years&rsquo; employment history. 
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</div>

Orient Finance

<ul><li>Develop and implement strategies to retain existing clients and reduce churn</li><li>Build and maintain strong relationships with high-value and at-risk clients</li><li>Serve as the point of escalation for client complaints or dissatisfaction</li><li>Collaborate with marketing and sales teams for campaigns targeting inactive or dormant clients</li><li>Work closely with the sales team to re-engage inactive clients.</li><li>Maintain confidentiality of client data and sensitive trading information.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Forex Trading Sales: 2 years (Required)</li><li>Share (Equity) Market: 1 year (Preferred)</li></ul>

Retention Manager (Forex/Equity Trading)

Complyxpert (PTY) Ltd

<div>We are a leading CFD trading company, providing world-class trading solutions to clients globally. Our mission is to empower traders with advanced technology, education, and access to financial markets.
As a UK Retention Desk Agent, you will be responsible for managing client relationships within the UK market, focusing on client engagement, retention, and business development. This role requires individuals who can proactively build strong, long-term client relationships while maintaining a high level of professionalism and client satisfaction.
You will handle company-provided leads, manage high-value clients, and work to maximize deposit volumes through excellent communication, effective persuasion, and strategic retention efforts. This position is ideal for proactive, results-driven professionals with experience in the Forex and online trading industry.
Key Duties and Responsibilities, including but not limited to:<ul>
<li>Client Relationship Management: Maintain strong and long-lasting relationships with high-value clients by understanding their needs, handling objections, and providing effective solutions.</li>
<li>Retention and Engagement: Drive client loyalty and satisfaction by ensuring consistent engagement, resolving concerns quickly, and providing added value to clients through upselling and cross-selling strategies.</li>
<li>Lead Management: Work with company-provided leads (no personal client book required) to maximize opportunities and grow client deposits.</li>
<li>Trading Expertise: Utilize your knowledge of Forex, trading platforms, and client psychology to guide and educate clients on trading opportunities, ensuring they make informed decisions.</li>
<li>Target Achievement: Consistently meet and exceed retention and deposit targets while contributing to the overall success of the retention desk team.</li>
<li>Communication: Conduct professional, fluent, and persuasive conversations in English to build trust, encourage deposits, and ensure long-term client satisfaction.</li>
<li>Collaboration: Work closely with sales, support, and management teams to maximize retention strategies, improve processes, and achieve business goals.</li>
<li>Market Awareness: Stay up to date with financial market trends, competitor offerings, and industry developments to provide clients with relevant and timely insights.</li>
<li>Performance Reporting: Accurately track client interactions, deposits, and performance metrics, preparing reports for management as required.</li>
<li>Problem Solving: Address client concerns effectively, escalate issues when necessary, and collaborate with team members to resolve challenges promptly.</li>
</ul>Requirements
QUALIFICATIONS AND SKILLS:<ul>
<li>Minimum 1 year experience in Forex or Online Trading in Sales, Account Management, Retentions, or Business Development.</li>
<li>Proven experience in managing high-value clients and driving significant deposit volumes.</li>
<li>Strong knowledge of trading platforms, client psychology, and retention tools.</li>
<li>Excellent communication and persuasion skills; fluent in English (additional European languages are advantageous).</li>
<li>Results-driven, proactive, and target-oriented with the ability to perform under pressure.</li>
<li>Strong interpersonal skills with the ability to build trust and rapport with clients.</li>
<li>Analytical thinker with problem-solving skills and the ability to adapt to client needs.</li>
<li>Resilient and adaptable in a fast-paced, high-performance environment.</li>
<li>Time management and organizational skills with strong attention to detail.</li>
<li>Knowledge of CRM systems and sales tracking tools will be advantageous.</li>
</ul>Benefits
ADDITIONAL INFORMATION:<ul>
<li>Location: Dubai (Full-Time, Onsite).</li>
<li>Salary Range: USD $1,500 &ndash; $3,000 per month + attractive commissions.</li>
<li>Preferred Nationalities: Eastern, Central, Western European, British, or American.</li></ul></div>

UK Retention Desk

Eye for Talent

Position: HR Manager (Hospitality Sector &ndash;South Sudan)For a Multinational conglomerate, we are looking for an Well Rounded HR Manager to be based in South SudanCore Responsibilities<ul><li>Develop and implement HR policies and procedures tailored to hotel operations and aligned with local labor laws&#8239;</li><li>Lead end&#8209;to&#8209;end recruitment: sourcing, interviewing, onboarding, and retention of hotel staff&#8239;</li><li>Manage payroll, benefits administration, and HRIS/payroll systems&#8239;</li><li>Design and run training programs and performance evaluation systems&#8239;</li><li>Handle employee relations&mdash;conflict resolution, disciplinary actions, grievance handling, and performance improvement&#8239;</li><li>Oversee staff welfare programs, including transport, accommodation, and wellness initiatives</li><li>Ensure compliance with local employment regulations and maintain accurate HR documentation&#8239;Interview</li><li>Serve as a strategic partner to leadership: workforce planning, retention initiatives, and high-performance culture building&#8239;</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Human Resources, Hotel Management, Business Administration, or related field&#8239;</li><li>minimum 7 (or more) years of experience in hospitality HR (e.g., hotels, resorts)</li><li>Proficiency with HRIS and payroll system</li><li>Strong interpersonal, cross-cultural communication, conflict resolution, and leadership skills&#8239;</li><li>Meticulous attention to confidentiality, detail, and ethical standards&#8239;</li><li>Preferably HR certifications: PHR, SHRM&#8209;CP, CHHRE, etc.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This Job is based in South of Sudan, are you willing to relocate for this position?</li><li>How many years of HR experience do you have in hotel/hospitality sector</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>hotel/hospitality: 7 years (Required)</li></ul>

HR Manager ( South Sudan)

Abdulla Bin Zayed Investment group

JOB TITLE: HR and ADMIN MANAGERPURPOSE AND SCOPEThe HR and Administration Manager will be responsible for managing the human resources and administration functions of the investment company. The role will involve overseeing the recruitment, retention, and development of employees, as well as managing the company's facilities and administrative processes.ROLE, RESPONSIBILITY AND AUTHORITY1. Manage the recruitment, retention, and development of employees, including creating and implementing human resources policies and procedures.2. Oversee the performance management process, including monitoring performance goals set by the departments and providing feedback and coaching to employees .3. Develop and manage the group compensation scheme. Develop and manage the group performance appraisal system.4. Ensure compliance with all relevant local laws and regulations, including labor laws and regulations related to employee benefits.5. Manage the company's facilities and equipment, ensuring that they are maintained and used efficiently and effectively.6. Develop and implement policies and procedures for the company's administrative processes, such as procurement and budgeting.7. Provide guidance and support to managers and employees on HR-related issues.8. Monitor the performance of the HR and administration functions and make recommendations for improvements.9. Represent the company in dealings with external partners, such as government agencies and regulatory bodies.JOB REQUIREMENTSPreferable Master's degree in Human Resources, Business Administration, or a related field.Minimum of 5 years of experience in a similar role in UAE.Strong understanding of UAE labor laws and regulations related to employee benefitsStrong leadership and management skills.Excellent communication and interpersonal skills.QHSE RESPONSIBILITIES&middot; Providing guidance to staff on safety practices in the workplace including occupational safety and health issues&middot; Ensuring adherence to safety practices in the workplace including occupational safety and health issues&middot; Recruiting a team of QHSE professionals to carry out projects or tasks related to QHSE managementJob Type: Full-time

HR and Admin Manager

Marivem Recruitment

<div>
 
 
 CRM Manager &ndash; Luxury Retail | Dubai (Relocation Welcome)
 
 
 
 
 
 
 We are seeking an experienced CRM Trade Manager to join a leading international retail group in Dubai. This is an exciting opportunity for someone passionate about customer engagement and digital marketing, with the chance to shape CRM strategy across multiple luxury and lifestyle brands. We welcome applications from Europe and beyond, with relocation support available.
 
 
 
 
 
 
 The Role
 
 
 
 You will be responsible for planning and delivering multi-channel customer campaigns that drive acquisition, retention, and revenue growth. Working closely with trade, merchandising, and digital teams, you will translate CRM insights into impactful communications, manage campaign execution end-to-end, and ensure continuous optimisation through testing and data analysis.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and implement customer-focused CRM strategies to support trade and marketing objectives.
 </li>
 <li>
 Manage the execution of campaigns across Email, SMS, Push, and WhatsApp, from briefing to deployment and reporting.
 </li>
 <li>
 Analyse customer and campaign data to identify growth opportunities and inform targeting and segmentation.
 </li>
 <li>
 Lead ongoing optimisation, including dynamic content, automation, and personalised journeys.
 </li>
 <li>
 Oversee campaign budgets, forecasts, and performance tracking against KPIs.
 </li>
 <li>
 Mentor and develop a small CRM team, setting clear goals and supporting career progression.
 </li>
 </ul>
 
 
 
 
 
 About You
 
 
 <ul>
 <li>
 5&ndash;7 years&rsquo; experience in CRM, ideally within luxury, fashion, or lifestyle retail.
 </li>
 <li>
 Proven background in campaign management, customer segmentation, and retention strategy.
 </li>
 <li>
 Experience managing teams and projects in a fast-paced, commercial environment.
 </li>
 <li>
 Hands-on knowledge of CRM tools (Salesforce preferred), automation, and HTML.
 </li>
 <li>
 Strong analytical mindset with advanced Excel/PowerPoint skills.
 </li>
 </ul>
 
 
 
 
 This is a fantastic opportunity to take your CRM career international and make an impact in one of the world&rsquo;s most dynamic retail markets.
 
 
 
 
 
 If you are based in Europe and open to relocating to Dubai, we would love to hear from you.
 
 
 
</div>

CRM Manager

Explore 1949+ Retention manager in Dubai this September. Find roles across top companies and apply now to boost your career.

1949 retention manager jobs IN Dubai

Regional Retention Manager

Regional Retention Manager

Retention Manager (Forex/Equity Trading)

UK Retention Desk

HR Manager ( South Sudan)

HR and Admin Manager

CRM Manager