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risk management specialist

flydubai

<div>MAIN OBJECTIVE OF ROLE:
<div>
To develop, apply, design, and validate the Business Continuity Management System organization wide including support and provision of specialist knowledge in the subject.</div>
KEY RESPONSIBILITIES:
<ul><li>Identifies risks and potential impact to the business and flydubai brand.</li><li>
Establishes a robust framework for corporate business continuity in accordance with ISO standards (ISO 22301) to ensure flydubai is prepared to face disruptions.</li><li>
Plans and reviews the effectiveness of response mechanisms to identified risks/impact for continuous improvement.</li><li>
Collaborates with all departments to identify existing, standardize and consolidate continuity plans, ensuring alignment with other business areas for standardization and consolidation.</li><li>
Leads the testing and training of Business Continuity actions and response at all levels providing documented feedback and recommendations for continuous improvement.</li><li>
Liaises with supply chain and key stakeholders to align, optimize and validate business continuity plans for effectivity, ensuring they remain effective and resilient.</li><li>
Monitors corporate changes in policy requiring updates affecting business continuity to align with organizational directives.</li><li>
Conducts periodic reviews to ensure effectiveness of process and procedures and adjusting as needed.</li><li>
Monitors industry and regulatory updates for continued compliance and procedural changes to be incorporated within flydubai.</li><li>
Develops best practices for business continuity, providing guidance to flydubai departments to enhance resilience and operational effectiveness.</li><li>
Leads continued research into industry learnings and promote these insights within flydubai to enhance response and development.</li><li>
Represents the Business Continuity department within Crisis Management Centre on rostered basis.</li></ul>
QUALIFICATIONS:
<ul><li>High School Diploma</li><li>
Qualification in Risk/Resilience Management or similar</li><li>
Fluent in English (other languages an advantage)</li><li>
Broad knowledge of Business Continuity best practices. Experience of working across divisions within a dynamic responsive environment.</li><li>
4 - 6 years</li><li>
Business Continuity Institute &ndash; CBCI or higher</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Team work</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience and Flexibility (Can do attitude)</li></ul>
ISR Requirements:
<div>
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div></div>

Senior Officer - Business Continuity

Ascends Global Market

Location: Dubai, UAE Job Type: Full-TimeAbout UsWe are a growing Forex brokerage firm committed to providing world-class trading services to retail and institutional clients. We are seeking a motivated and detail-oriented Risk Manager to join our team and help ensure the stability, compliance, and growth of our operations.Key Responsibilities<ul><li>Monitor and manage daily trading risk across all client accounts.</li><li>Analyze exposure, liquidity, and profitability to ensure effective risk mitigation.</li><li>Utilize and manage risk management tools and software (MT5 admin, liquidity bridges, third-party risk plugins, BI dashboards, etc.).</li><li>Identify and categorize clients (profitable traders, high-risk traders, scalpers, etc.) to optimize.</li><li>Provide actionable insights and new ideas to improve brokerage operations, strategies, and risk management frameworks.</li><li>Collaborate with compliance, dealing desk, and management to ensure efficient workflows.</li><li>Prepare regular reports on client exposure, trading patterns, and broker risk.</li></ul>Requirements<ul><li>2&ndash;3 years of proven experience in a Forex brokerage risk management role.</li><li>Strong understanding of financial markets, trading operations, and brokerage structures.</li><li>Proficiency in risk management software, trading platforms, and data analysis tools.</li><li>Ability to analyze large sets of client and market data.</li><li>Innovative thinker with the ability to propose and implement process improvements.</li><li>Strong communication and problem-solving skills.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth opportunities in a fast-expanding brokerage.</li><li>Dynamic and collaborative work environment.</li></ul>Job Types: Full-time, Part-time, PermanentExperience:<ul><li>Forex Risk manager : 2 years (Preferred)</li></ul>

Risk Manager - Forex Brokerage

First Milestone Technology

<div>
 
 
 Compliance Expert &ndash;
 
 ACAMs&nbsp;
 
 
 
 
 
 We are seeking an experienced
 
 Compliance Expert
 
 with strong knowledge of
 
 crypto, fintech, and financial services regulations
 
 . The ideal candidate will have
 
 3+ years of experience
 
 in compliance, financial crime prevention, or risk management, with direct exposure to blockchain and digital assets. You will play a key role in strengthening our compliance framework, supporting financial operations, and guiding our crypto business through a rapidly evolving regulatory landscape.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design, implement, and maintain compliance policies covering
 
 KYC, CDD, EDD, and transaction monitoring
 
 for crypto clients.
 </li>
 <li>
 Ensure ongoing compliance with
 
 AML/CFT regulations
 
 and global crypto regulatory requirements (FATF, VARA, SEC, FCA, ESMA, etc.).
 </li>
 <li>
 Lead and support
 
 regulatory inspections, audits, and reporting obligations
 
 .
 </li>
 <li>
 Monitor and investigate
 
 crypto transactions
 
 , identifying and escalating suspicious activity when required.
 </li>
 <li>
 Oversee aspects of
 
 finance operations
 
 , including crypto treasury, reconciliations, and payment compliance.
 </li>
 <li>
 Conduct
 
 risk assessments
 
 for customers, business partners, and new projects.
 </li>
 <li>
 Develop and deliver
 
 compliance training
 
 for employees and management.
 </li>
 <li>
 Collaborate with cross-functional teams, including
 
 marketing, finance, and product
 
 , to ensure business growth while maintaining compliance integrity.
 </li>
 <li>
 Stay updated on
 
 emerging crypto regulations, FATF recommendations, and industry best practices
 
 .
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 
 3+ years of proven experience
 
 in compliance, risk management, or financial crime prevention (crypto/fintech experience strongly preferred).
 </li>
 <li>
 In-depth knowledge of
 
 AML/CFT frameworks, KYC/CDD/EDD processes, and transaction monitoring tools
 
 .
 </li>
 <li>
 Strong understanding of
 
 cryptocurrency, blockchain, DeFi, and Web3 business models
 
 .
 </li>
 <li>
 Familiarity with
 
 international compliance standards
 
 (FATF, OECD, ISO, etc.).
 </li>
 <li>
 Excellent analytical, investigative, and problem-solving skills.
 </li>
 <li>
 Strong communication skills with the ability to work across functions and jurisdictions.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Law, Finance, Business, or related field
 
 (Master&rsquo;s preferred).
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 
 CAMS, CFCS, CFE, ICA, or equivalent AML certifications
 
 .
 </li>
 <li>
 Training or certification in
 
 crypto compliance, blockchain forensics, or virtual asset regulations
 
 .
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to work on
 
 cutting-edge crypto and Web3 projects
 
 with global impact.
 </li>
 <li>
 Career growth in compliance, risk management, and crypto financial strategy.
 </li>
 <li>
 A collaborative, innovative, and multicultural work environment.
 </li>
 <li>
 Ongoing access to
 
 training, certifications, and professional development
 
 .
 </li>
 </ul>
 
 &nbsp;
 
</div>

Compliance Expert – ACAMs

<div>MAIN OBJECTIVE OF ROLE:
<div>
To design and manage all corporate and employee insurable risk through cost effective techniques in insurance, risk management, contract management and claims recovery.</div>
KEY RESPONSIBILITIES:
<ul><li>Defines and recommends corporate policies on all matters relating to insurable risk, ensuring alignment with company objectives.</li><li>
Identifies and evaluates the company&rsquo;s system-wide risks and exposures arising from company operations, recommending and implementing appropriate risk management strategies.</li><li>
Negotiates and secures all insurance contracts, ensuring provisions are in the best interest of the company and its employees.</li><li>
Oversees and manages any mid-term changes and amendments to the insurance contracts.</li><li>
Evaluates (in consultation with the Legal department) the impact of international legal conventions, protocols, national legislation, acts, and statutes on the exposures of the company, taking remedial action based on the outcomes.</li><li>
Manages corporate claims and assists on employee benefit insurances, including conducting investigations, making recommendations, recovery actions and business continuity.</li><li>
Manages the insurance Contract Risk Management on all contracts entered by the company to ensure proper risk mitigation.</li><li>
Maintains and manages the Crisis Response Plan on a departmental basis as part of a wider company response framework.</li><li>
Builds and maintains relationships with key insurance stakeholders, including brokers, insurers, lawyers, and loss adjusters for the benefit of the company.</li><li>
Manage and optimizes corporate insurance budget, ensuring accurate invoicing and efficient management of recoverable amounts to maximize financial performance and align with strategic objectives.</li><li>
Provides internal and market intelligence on best practice, trends, claims movements and their impact to the company for enhanced decision making.</li><li>
Evaluates all existing processes and current insurance products, making recommendations as required and acts as subject matter expert on all insurance related matters.</li><li>
Manages ad hoc insurance projects as required by the company.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor&rsquo;s Degree in Actuarial Science (Master&rsquo;s Degree Preferred)</li><li>
Fluent in English</li><li>
Leadership experience in Insurance</li><li>
Years with qualifications: 15+ years</li><li>
Specialized courses in Aviation</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li><li>
Decision Making</li><li>
Inspiring &amp; Developing Others</li><li>
Strategic Thinking</li><li>
Business Acumen</li></ul>
ISR Requirements:
<div>
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div></div>

VP - Insurance

PhillipCapital (DIFC) Private Limited

<div>
 
 
 Company Description
 
 
 
 PhillipCapital (DIFC) Private Limited is an integrated financial institution that offers a comprehensive suite of financial services to retail, corporate, and institutional customers. With offices in 15 countries, including Dubai, we provide quality and innovative services in futures, foreign exchange, contracts for difference, insurance planning, investment research, and broking in bonds. Our global presence and assets under management exceeding USD 47 billion demonstrate our commitment to serving over 1.3 million clients worldwide.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Handling back office, operations, risk management, settlement, and clearing activities of DGCX products, global derivatives, Global Equities, FX, and CFDs
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensuring the implementation and controls of compliance procedures and risk management of market operations to ensure total accountability for fruitful monitoring of performance at various levels.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 2-6 years of experience in the derivatives broking business
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Good understanding of Commodity Futures and Options, Currency Futures and Options, Global Equities, Leverage foreign Exchange, CFDs, and trading platforms CQG, and MT4 is MUST.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 CISI qualifications are an added advantage.
 </li>
 </ul>
 
 
 
</div>

Risk and Operations Manager (Immediate Hiring)

Crypto.com

<div>
 
 
 The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.
 
 
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 
 
 We are looking for a risk analyst to join our exchange team. You will be contributing to the building of a fast growth trading platform with innovative crypto products. For all roles, we look for people who are passionate about blockchain and cryptocurrency innovation and equipped with energy, act as owners, and have exemplary work ethics.
 
 
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Monitor and analyze real-time and historical portfolio risk, including exposure, leverage, margin utilization, concentration and liquidation.&nbsp;
 </li>
 <li>
 Investigate large position changes or anomalies in market behavior and assess systemic risk exposure to counterparties or tokens
 </li>
 <li>
 Perform scenario analysis and stress testing across a range of crypto market conditions
 </li>
 <li>
 Provide risk input into product onboarding, listing reviews and regular risk parameter reviews: haircuts, margin levels, liquidation thresholds, and position limits, etc
 </li>
 <li>
 Support the build and maintenance of internal risk dashboards and analytical tools using Python and SQL
 </li>
 <li>
 Work with Risk Engineers and Data Team to manage risk tools deployment, versioning, and testing using GitHub and CI pipelines
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 2&ndash;5 years of experience in market risk, preferably in crypto, fintech, derivatives trading, or digital asset exchanges
 </li>
 <li>
 Proficiency in Python (pandas, NumPy, etc.) for data analysis, scripting, and the maintenance of existing analytical tools
 </li>
 <li>
 Hands-on experience with SQL for querying and analyzing large, complex datasets
 </li>
 <li>
 Strong knowledge of crypto markets and derivatives (perpetuals, futures, options, margin trading) is highly desirable
 </li>
 <li>
 Comfortable interpreting and tweaking risk models (e.g., VaR, margin modeling, stress testing)
 </li>
 <li>
 Experience leveraging AI-assisted coding tools (e.g., Gemini, GitHub Copilot, Cursor) to enhance analytical productivity is a strong plus
 </li>
 <li>
 Excellent communication skills, with the ability to clearly explain technical or statistical results to cross-functional teams
 </li>
 <li>
 Ability to work independently, manage multiple priorities, and demonstrate strong ownership in a fast-paced environment
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Life @
 
 Crypto.com
 
 
 
 
 
 
 Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
 
 
 
 
 Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
 
 
 
 
 Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
 
 
 
 
 Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
 
 
 
 
 One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
 
 
 
 
 Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
 
 
 
 
 Aspire career alternatives through us - our internal mobility program offers employees a new scope.
 
 
 
 
 Work Perks:
 
 crypto.com
 
 visa card provided upon joining
 
 
 
 
 
 
 
 Are you ready to kickstart your future with us?
 
 
 
 
 
 
 
 Benefits
 
 
 
 
 
 
 
 Competitive salary
 
 
 
 
 Attractive annual leave entitlement including: birthday, work anniversary
 
 
 
 
 Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
 
 
 
 
 Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
 
 
 
 
 Work Perks:
 
 crypto.com
 
 visa card provided upon joining
 
 
 
 
 
 
 
 Our
 
 Crypto.com
 
 benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
 
 
 
 
 
 
 
 
 About
 
 Crypto.com
 
 :
 
 
 
 
 
 
 
 Founded in 2016,
 
 Crypto.com
 
 serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet&trade;. Built on a foundation of security, privacy, and compliance,
 
 Crypto.com
 
 is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
 
 
 
 
 
 
 Learn more at
 
 https://crypto.com
 
 .
 
 
 
 
 
 
 Crypto.com
 
 is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.
 
 Crypto.com
 
 values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
 
 
 
 
 
 
 Personal data provided by applicants will be used for recruitment purposes only.
 
 
 
 
 
 
 
 Please note that only shortlisted candidates will be contacted.
 
 
</div>

Risk Manager

OneBullEx

<div>Customer Support Specialist 
 
OneBullEx is a crypto futures exchange startup designed for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. With cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate the fast-moving digital asset markets with confidence.

We are now looking for Customer Support Specialist to strengthen our frontline support team and ensure an excellent user experience through AI-human collaboration.

Key Responsibilities

Customer Support &amp; Issue Handling
<ul>
<li>Respond promptly to user inquiries via customer service platforms (Zendesk, Telegram, online communities, etc.)</li>
<li>Assist users with contract trading-related issues such as order failures, liquidation disputes, fund transfers, and fee concerns</li>
<li>Handle blockchain-related inquiries for deposits and withdrawals, including TxID verification and basic node status checks</li>
<li>Provide accurate guidance on platform features, product rules, and campaign policies</li>
<li>Ticket Management &amp; Issue Escalation</li>
<li>Accurately record and categorise user-submitted tickets and inquiries</li>
<li>Escalate system bugs, risk control restrictions, or technical issues to the appropriate departments (Product, Tech, Risk)</li>
<li>Follow up on complex cases to ensure closure and provide timely user updates</li>
</ul>
Complaints &amp; Risk Alerts
<ul>
<li>Receive and properly handle user complaints to improve customer satisfaction</li>
<li>Identify potential high-risk users or suspicious activity and escalate to Risk or Compliance teams as needed</li>
<li>User Education &amp; Documentation Feedback</li>
<li>Guide users in learning how to use platform features, trading tutorials, and official documentation</li>
<li>Gather frequently asked questions and common pain points to assist the content team in improving FAQs and help docs</li>
</ul>
Operational &amp; Campaign Support
<ul>
<li>Answer questions regarding campaign rules, reward distribution, and task progress</li>
<li>Support new feature or campaign launches by preparing unified responses and FAQs in advance</li>
</ul>
Candidate Requirements

Basic Qualifications
<ul>
<li>Associate degree or above in any major; Finance, Economics, Languages, or Customer Service-related fields preferred</li>
<li>1+ years of experience in internet, trading, or fintech customer support roles preferred</li>
<li>Familiar with digital assets and basic contract trading concepts and terminology</li>
<li>Fast typing speed, clear communication, strong problem-solving skills, and a patient attitude</li>
<li>Able to work shifts, including nights and public holidays</li>
</ul>
Skill Requirements
<ul>
<li>Proficient in using customer service systems (e.g., Zendesk, Freshdesk, support chatbots)</li>
<li>Able to perform basic blockchain transaction lookups via explorers (e.g., Etherscan, Tronscan)</li>
<li>Basic data literacy to categorise and summarise tickets independently</li>
<li>Strong communication skills in English and Chinese; additional languages (Korean, Japanese, Russian, etc.) are a plus</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in crypto or exchange-related roles; knowledge of tokens, perpetual contracts, and leverage</li>
<li>Experience managing or supporting Telegram/Discord communities</li>
<li>Familiarity with KYC and risk review procedures, or prior involvement in building customer service SOPs</li>
<li>Experience working alongside AI-powered customer service systems or AI agents</li>
</ul>
Why Join OneBullEx
<ul>
<li>Early Impact &ndash; Play a key role in shaping our hybrid AI + human customer service framework from the beginning</li>
<li>Growth Trajectory &ndash; Join a fast-scaling platform with global ambitions and long-term career potential</li>
<li>Dynamic Culture &ndash; Be part of an international, high-performance team in a rapidly evolving industry</li>
<li>Attractive Package &ndash; Competitive salary and benefits, with full relocation support to Dubai</li></ul></div>

Customer Support Specialist

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