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The First Group Hospitality

<div>
 Be part of an iconic hospitality landmark
 
 
 Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.
 
 
 Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for
 
 Best International Hotel Architecture
 
 and
 
 Best Hotel Architecture Arabia
 
 . This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
 
 
 Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
 
 
 
 About The First Group Hospitality
 
 
 
 The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
 
 
 Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
 
 
 At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
 
 
 
 IT Systems Operations and Maintenance
 
 
 
 <ul>
 <li>
 Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.
 </li>
 <li>
 Ensure the smooth operation of all critical hardware &amp; applications.
 </li>
 <li>
 Implement regular system updates, patches, and security protocols to maintain system integrity.
 </li>
 <li>
 Align performance with an established matrix, with regular evaluations against predefined targets.
 
 
 
 </li>
 </ul>
 
 Managing New Projects and Technology Initiatives
 
 
 
 <ul>
 <li>
 Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.
 </li>
 <li>
 Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.
 </li>
 <li>
 Ensure all IT projects are completed on time, within budget, and meet quality standards.
 </li>
 <li>
 Evaluate and recommend innovative technology solutions to improve operations and guest experiences.
 </li>
 <li>
 Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.
 
 
 
 </li>
 </ul>
 
 Technical Support
 
 
 
 <ul>
 <li>
 Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.
 </li>
 <li>
 Address and resolve IT-related incidents within predefined service levels.
 </li>
 <li>
 Maintain detailed documentation of support activities in line with company policies.
 </li>
 <li>
 Provide training and technical guidance to team members and end-users.
 
 
 
 </li>
 </ul>
 
 Network Administration
 
 
 
 <ul>
 <li>
 Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.
 </li>
 <li>
 Configure and monitor network devices to ensure optimal performance and security.
 </li>
 <li>
 Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.
 </li>
 <li>
 Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.
 
 
 
 </li>
 </ul>
 
 Guest IT Support
 
 
 
 <ul>
 <li>
 Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.
 </li>
 <li>
 Work with other departments to enhance guest satisfaction through technology-driven solutions.
 
 
 
 </li>
 </ul>
 
 Data Security and Compliance
 
 
 
 <ul>
 <li>
 Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.
 
 
 
 </li>
 </ul>
 
 Asset and Inventory Management
 
 
 
 <ul>
 <li>
 Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.
 </li>
 <li>
 Assist in the procurement, installation, and configuration of IT equipment and software.
 
 
 
 </li>
 </ul>
 
 Collaboration and Communication
 
 
 
 <ul>
 <li>
 Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.
 </li>
 <li>
 Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.
 
 
 
 </li>
 </ul>
 
 Performance Metrics
 
 
 
 <ul>
 <li>
 Achievement of system uptime targets.
 </li>
 <li>
 Timeliness and efficiency in resolving IT issues.
 </li>
 <li>
 Guest and staff satisfaction scores related to IT services.
 </li>
 <li>
 Successful and timely completion of IT projects and technology initiatives.
 </li>
 <li>
 Adherence to IT budget and cost controls.
 </li>
 <li>
 Compliance with security and operational protocols.
 </li>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.
 </li>
 <li>
 Strong understanding of hotel systems, including PMS, POS, and booking platforms.
 </li>
 <li>
 Knowledge of network infrastructure, server management, and cybersecurity protocols.
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple properties and prioritize tasks effectively.
 </li>
 <li>
 Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.
 </li>
 </ul>
</div>

IT Specialist

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality</div><div></div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:

IT Systems Operations and Maintenance<ul><li>
Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.</li><li>
Ensure the smooth operation of all critical hardware &amp; applications.</li><li>
Implement regular system updates, patches, and security protocols to maintain system integrity.</li><li>
Align performance with an established matrix, with regular evaluations against predefined targets.</li></ul><div>
Managing New Projects and Technology Initiatives</div><ul><li>
Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.</li><li>
Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.</li><li>
Ensure all IT projects are completed on time, within budget, and meet quality standards.</li><li>
Evaluate and recommend innovative technology solutions to improve operations and guest experiences.</li><li>
Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.</li></ul><div>
Technical Support</div><ul><li>
Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.</li><li>
Address and resolve IT-related incidents within predefined service levels.</li><li>
Maintain detailed documentation of support activities in line with company policies.</li><li>
Provide training and technical guidance to team members and end-users.</li></ul>
 Network Administration<ul><li>
Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.</li><li>
Configure and monitor network devices to ensure optimal performance and security.</li><li>
Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.</li><li>
Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.</li></ul><div>
Guest IT Support</div><ul><li>
Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.</li><li>
Work with other departments to enhance guest satisfaction through technology-driven solutions.</li></ul>
 Data Security and Compliance<ul><li>
Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.</li></ul>
 Asset and Inventory Management<ul><li>
Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.</li><li>
Assist in the procurement, installation, and configuration of IT equipment and software.</li></ul>
Collaboration and Communication<ul><li>
Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.</li><li>
Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.</li></ul><div>
 Performance Metrics</div><ul><li>
Achievement of system uptime targets.</li><li>
Timeliness and efficiency in resolving IT issues.</li><li>
Guest and staff satisfaction scores related to IT services.</li><li>
Successful and timely completion of IT projects and technology initiatives.</li><li>
Adherence to IT budget and cost controls.</li><li>
Compliance with security and operational protocols.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.</li><li>
Strong understanding of hotel systems, including PMS, POS, and booking platforms.</li><li>
Knowledge of network infrastructure, server management, and cybersecurity protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to manage multiple properties and prioritize tasks effectively.</li><li>
Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.</li></ul></div>

XCMG Gulf Trading 

Job Overview:We are seeking a skilled and proactive ERP IT Specialist to manage, maintain, and enhance our ERP systems. The ideal candidate will act as the primary point of contact for all ERP-related requirements, providing technical support, system upgrades, user training, and process optimization to ensure efficient business operations.Key Responsibilities:<ul><li>Manage the daily operation, configuration, and maintenance of the ERP system.</li><li>Coordinate with ERP vendors and service providers for system updates, troubleshooting, and new module implementation.</li><li>Develop and generate business reports and dashboards as required by different departments (Sales, Finance, HR, Logistics).</li><li>Provide technical support and training for ERP users across various departments.</li><li>Analyze current business processes and recommend and implement system improvements.</li><li>Ensure data integrity, security, and regular backup of the ERP system.</li><li>Troubleshoot system errors, bugs, and performance issues, ensuring timely resolution.</li><li>Collaborate with department heads to customize ERP functionalities according to operational needs.</li><li>Conduct regular audits and reviews of system data, configurations, and workflows.</li><li>Maintain documentation of system configurations, procedures, and user guides.</li><li>Support the integration of third-party software with the ERP system.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 3-5 years of experience in ERP administration, preferably within trading, construction equipment, or machinery industries.</li><li>Strong understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, or other relevant systems).</li><li>Hands-on experience in ERP system customization, reporting tools, and database management.</li><li>Excellent problem-solving, analytical, and communication skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Familiarity with UAE labor regulations and business operations is an advantage.</li></ul>Preferred Skills:<ul><li>Knowledge of SQL, Power BI, or similar reporting tools.</li><li>Experience in integrating ERP with CRM, HRMS, and other enterprise applications.</li><li>Project management experience in ERP implementations or upgrades.</li></ul>Job Types: Full-time, Permanent, Contract

ERP IT Specialist

GRG Business Center

SEO AND IT SPECIALIST We are looking for an SEO &amp; IT Specialist to lead SEO initiatives, support PHP/WordPress website maintenance, and handle essential IT support tasks.Key Responsibilities SEO (Primary Role)<ul><li>Execute technical, on-page, and off-page SEO strategies.</li></ul><ul><li>Conduct keyword research and competitor analysis.</li></ul><ul><li>Monitor SEO performance and provide actionable insights.</li></ul><ul><li>Optimize site structure, metadata, content, and indexing.</li></ul>PHP Website Maintenance<ul><li>Maintain and improve the company&rsquo;s PHP-based website.</li></ul><ul><li>Fix bugs, enhance performance, and ensure site security.</li></ul>WordPress Management<ul><li>Manage and update WordPress sites.</li></ul><ul><li>Customize themes, plugins, and improve site performance.</li></ul>IT Support (Hardware &amp; Software)<ul><li>Provide basic IT support for computers, printers, and networking.</li></ul><ul><li>Install and troubleshoot software and system issues.</li></ul>Qualifications<ul><li>Above requirements are mandatory.</li></ul><ul><li>1-3 years of experience.</li></ul>Job Type: Full-time

SEO AND IT SPECIALIST

IMAKER

<div>About iMaker Group:

iMaker Group is renowned for its expertise in luxury villas, hospitality, and commercial developments. We are a dynamic consortium of companies offering comprehensive services in master planning, architecture, interior design, construction, project management, and the sourcing of furniture and materials. With operations spanning Dubai, London (RIBA Chartered Practice), Riyadh, Miami, and Cairo, iMaker Group delivers diverse projects on a global scale. 
Summary of the role:

The IT Support Specialist will be responsible for managing all day-to-day IT operations within the architecture and interior design company, ensuring smooth functioning of hardware, software, network systems, and digital tools essential to design and project work. This role will act as the primary internal point of contact for all IT matters and will coordinate closely with the outsourced IT vendor for escalated support, maintenance, and specialized services. The IT Officer will ensure that the company's digital infrastructure supports productive, secure, and efficient workflows. 
Key responsibilities:
<ul>
<li>Provide first-level technical support to staff for hardware, software, network, and</li>
<li>system issues.</li>
<li>Troubleshoot and resolve issues related to PCs, laptops, printers, and peripherals,</li>
<li>Design-related applications (AutoCAD, Revit, SketchUp, Adobe Suite, etc, Email,</li>
<li>VPN, cloud services, and file-sharing systems.</li>
<li>Set up new user accounts, devices, software installations, and system configurations.</li>
<li>Ensure smooth functioning of office Wi-Fi, network drives, and NAS/servers.</li>
<li>Serve as the main liaison between the company and the external IT support provider.</li>
<li>Log, track, and follow up on all vendor-raised tickets until resolution.</li>
<li>Coordinate scheduled maintenance, updates, and emergency support.</li>
<li>Ensure SLA compliance and escalate issues as required.</li>
<li>Monitor network performance, connectivity, and system uptime.</li>
<li>Maintain and organize network diagrams, IP lists, and documentation.</li>
<li>Assist in managing backups, cloud solutions, and data storage systems.</li>
<li>Support cybersecurity measures aligned with company policy.</li>
<li>Maintain an updated inventory of all company IT assets (hardware and software).</li>
<li>Oversee software licenses, renewals, and subscriptions.</li>
<li>Recommend specifications and support procurement for new IT equipment.</li>
<li>Maintain documentation for systems, configurations, passwords, and policies.</li>
<li>Assist in developing and enforcing IT policies (password policy, data access, device</li>
<li>use, etc.).</li>
<li>Ensure compliance with software licensing and data security standards.</li>
<li>Provide IT support tailored to architecture and design tools such as, Revit / BIM tools,</li>
<li>AutoCAD, 3D visualization and rendering software, Adobe Creative Cloud</li>
<li>Assist in troubleshooting heavy file workflows, rendering setups, and performance</li>
<li>optimization.</li></ul> 


Qualifications

Education and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>6+ years of IT support experience (internal IT role preferred).</li>
<li>Experience working with or supporting architecture, engineering, or design firms is a</li>
<li>strong plus.</li></ul> 


Knowledge, Skills and Abilities:
<ul>
<li>Strong knowledge of hardware, Windows OS, and network systems.</li>
<li>Familiarity with architecture/design software (AutoCAD, Revit, SketchUp, Lumion) is</li>
<li>an advantage.</li>
<li>Understanding of cloud platforms (OneDrive, Google Drive, Autodesk Construction</li>
<li>Cloud, etc.).</li>
<li>Basic understanding of cybersecurity practices and backup systems.</li>
<li>Strong communication and coordination skills.</li>
<li>Ability to work under pressure and respond quickly to urgent issues.</li>
<li>Organized, proactive, and service-oriented mindset.</li>
<li>Ability to collaborate effectively with outsourced vendors and internal teams.</li>
<li>Proactive in identifying and resolving IT issues.</li>
<li>Strong organizational and multitasking abilities, with a high attention to detail.</li></ul> 


Working conditions and Environment:

The position is an office based in Dubai. UAE.
<ul>
<li>The position has no international business travel requirements.</li></ul> 


What We Offer?
<ul>
<li>Opportunities to work on high-profile, international projects.</li>
<li>A chance to work in a collaborative, creative work environment that fosters innovation.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Competitive salary and benefits package.</li></ul> 


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, or disability. 
By submitting your application, you consent to iMaker Group processing your personal data in compliance with applicable data protection laws, while ensuring strict confidentiality.</div>

IT Support Specialist

Blaura Wellness and Fitness Center LLC

Job post summaryDate posted: November 13, 2025Job description:Position OverviewWe are hiring an IT &amp; ERP Specialist to oversee Blaura&rsquo;s Odoo ERP system and full technology infrastructure.This person will ensure all departments , from Front of House to HR, Finance, Procurement, Accounting, Bookings, and POS , operate seamlessly through one unified system.They will be fully responsible for data governance, system reliability, cybersecurity, and ensuring every staff member uses the ERP correctly and efficiently.Key Responsibilities<ul><li>Manage and maintain Blaura&rsquo;s Odoo ERP across all modules and departments.</li><li>Oversee data governance: ensure accuracy, consistency, and proper recordkeeping center-wide.</li><li>Monitor and optimize network systems, Wi-Fi, hardware, and devices (Windows, macOS, Android, POS, routers, printers, firewalls).</li><li>Conduct regular data audits, quality control, and system backups.</li><li>Ensure smooth operations across all connected systems , from bookings to payments and reports.</li><li>Handle technical troubleshooting, vendor coordination, and software updates with third-party providers.</li><li>Enforce cybersecurity best practices: antivirus, firewall, access control, and encrypted data flow.</li><li>Provide staff training, monitor ERP usage, and ensure all teams adhere to standard protocols.</li></ul>Act as Blaura&rsquo;s technical liaison with third-party vendors and service providers for ERP, POS, and IT systems.Requirements<ul><li>5+ years of experience in IT systems and ERP (Odoo or similar) administration.</li><li>Strong understanding of data management, networking, and cybersecurity.</li><li>Proven ability to oversee multi-department operations through a central ERP.</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field; certifications are a plus.</li><li>Excellent communication, organization, and problem-solving skills.</li><li>Fluent in English; proactive and detail-oriented with a structured mindset.</li></ul>Compensation &amp; Environment<ul><li>Competitive salary and benefits as per UAE labor law.</li><li>Opportunity to lead Blaura&rsquo;s full IT and ERP ecosystem in a collaborative, wellness-driven workplace.</li></ul>Job Type: Full-time Note: Job for Female onlyJob Type: Full-time

IT & ERP Specialist (Female only)

McDermott

<div>Job Overview:
The Principal IT Pillar Specialist is responsible t o support, manage, and administer contracts for Design and Engineering software ex. Hexagon, Aveva, Benlay, Autodesk, AspenTech and other engineering applications services and products globally analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements.</div>
 <div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
 <div>Key Tasks and Responsibilities:
<ul><li>Maintain engineering license reporting applications, dashboards
</li><li>Drive engineering license optimization - Reduce utilization, cost
</li><li>Engineering software deployment - Obsolesence management
</li><li>Maintain software installation records.
</li><li>Perform license reconciliation.
</li><li>Respond to internal/external stakeholder queries on software licensing.
</li><li>Interaction with software suppliers, annual renewals, additional procurement, negotiations.
</li><li>Preparation of software installation/setup producers.
</li><li>Periodic trainings sessions to drive awareness to users for optimal license utilization.
</li><li>Monthly license requirement, provisioning, monitoring, and drive optimal usage of engineering software licenses globally.
</li><li>License servers maintenance and management.
</li><li>User license issues resolution and good understanding of all design software like Hexagon, Aveva, Bentley, Autodesk and all engineering tools.
</li><li>Good in MS Excel and reports development.
</li><li>PowerBi would be an added advantage.</li></ul></div>
 <div>Essential Qualifications and Education:
<ul><li>Bachelor&rsquo;s degree in engineering, Computer Science, or related field.
</li><li>Minimum 15+ years of experience in IT supporting EPCI business applications as a lead or administrator.
</li><li>Software ex. Hexagon, Aveva, Benlay, Autodesk, AspenTech
</li><li>Maintain key competencies associated with the IT function.
</li><li>Excellent communication and presentation skills, both written and spoken.</li></ul></div>

Principal IT Pillar Specialist - Licensing

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1748 it specialist jobs IN Dubai

IT Specialist

IT Specialist

ERP IT Specialist

SEO AND IT SPECIALIST

IT Support Specialist

IT & ERP Specialist (Female only)

Principal IT Pillar Specialist - Licensing