sales coordinator

social media specialist

it support engineer

sales associate

sales representative

customer service specialist

DHL Supply Chain

<div>
 
 Job Purpose
 
 
 
 Develop and administer customer service plans and programs to provide best-in-class services to customers and enhance customer satisfaction in line with business strategy, objectives, group guidelines, and policies.
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Execute customer service plans and programs for the assigned geography/business area.
 </li>
 <li>
 Support customer service initiatives to enhance customer satisfaction.
 </li>
 <li>
 Monitor the application of customer service processes and procedures.
 </li>
 <li>
 Analyze the cost and effectiveness of customer service initiatives.
 </li>
 <li>
 Contribute to process and system improvements.
 </li>
 <li>
 Monitor and improve call center scorecards.
 </li>
 <li>
 Provide guidance on customer service matters.
 </li>
 <li>
 Respond to and resolve escalated customer inquiries.
 </li>
 <li>
 Identify customer needs and support commercial opportunities.
 </li>
 <li>
 Promote customer service capability development and upskilling.
 
 
 
 </li>
 </ul>
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Collaborate with internal departments and external service providers.
 </li>
 <li>
 Build strong cross-functional relationships.
 </li>
 <li>
 Understand customer and stakeholder requirements.
 </li>
 <li>
 Provide technical guidance to managers and employees.
 
 
 
 </li>
 </ul>
 Management Responsibility
 
 
 
 <ul>
 <li>
 Individual contributor role.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 <ul>
 <li>
 Customer Relationship Management (CRM)
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Quality Control
 </li>
 <li>
 Budgeting &amp; Forecasting
 </li>
 <li>
 Customer Satisfaction
 </li>
 <li>
 Call Center Operations
 </li>
 <li>
 Account Management
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Project Management
 </li>
 <li>
 Influencing &amp; Facilitation
 </li>
 <li>
 Presentation &amp; Storytelling
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 Bachelor's Degree or equivalent qualification
 
 
 
 Experience:
 
 More than 4 years
</div>

Customer Service Specialist

<div><h3 class="jobSectionHeader">Job Purpose</h3>
Develop and administer customer service plans and programs to provide best-in-class services to customers and enhance customer satisfaction in line with business strategy, objectives, group guidelines, and policies.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Execute customer service plans and programs for the assigned geography/business area.</li><li>
Support customer service initiatives to enhance customer satisfaction.</li><li>
Monitor the application of customer service processes and procedures.</li><li>
Analyze the cost and effectiveness of customer service initiatives.</li><li>
Contribute to process and system improvements.</li><li>
Monitor and improve call center scorecards.</li><li>
Provide guidance on customer service matters.</li><li>
Respond to and resolve escalated customer inquiries.</li><li>
Identify customer needs and support commercial opportunities.</li><li>
Promote customer service capability development and upskilling.</li></ul><h3 class="jobSectionHeader">
Stakeholder Management</h3><ul><li>
Collaborate with internal departments and external service providers.</li><li>
Build strong cross-functional relationships.</li><li>
Understand customer and stakeholder requirements.</li><li>
Provide technical guidance to managers and employees.</li></ul><h3 class="jobSectionHeader">
Management Responsibility</h3><ul><li>
Individual contributor role.</li></ul><h3 class="jobSectionHeader"> 
Skills</h3><ul><li>
Customer Relationship Management (CRM)</li><li>
Operations Management</li><li>
Quality Control</li><li>
Budgeting &amp; Forecasting</li><li>
Customer Satisfaction</li><li>
Call Center Operations</li><li>
Account Management</li><li>
Stakeholder Management</li><li>
Project Management</li><li>
Influencing &amp; Facilitation</li><li>
Presentation &amp; Storytelling</li></ul><h3 class="jobSectionHeader">
Qualifications</h3>
Education: Bachelor's Degree or equivalent qualification
Experience: More than 4 years</div>

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Support Specialist &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
 
 
 
 
 Location: BR-Al Barsha Branch, Dubai
 
 
 
 
 Role Purpose:
 
 
 
 <ul>
 <li>
 To assist customers in their banking requirements by delivering high quality service while projecting ADIB&rsquo;s professional image in all interpersonal dealings.&nbsp; &nbsp;
 </li>
 </ul>
 
 
 
 Key Accountabilities of the role:&nbsp;
 
 
 
 These are the main responsibilities of this role&nbsp;
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Maintaining a high level of service attitude towards customers.&nbsp;
 </li>
 <li>
 Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.
 </li>
 <li>
 Handling general walk in inquiries in a pleasant manner regarding ADIBs products &amp; services and directing the customers to the respective service areas.
 </li>
 <li>
 General administrative work which may include preparation of memos, customer letters, filing etc.,
 </li>
 <li>
 Delivery of cheque books and ATM cards to customers&nbsp;
 </li>
 <li>
 Handling and delivering captured card issues on account of customers
 </li>
 <li>
 Delivery of covered cards to customers
 </li>
 <li>
 Delivery of returned cheques to customers
 </li>
 <li>
 Perform any other responsibilities entrusted by Branch management from time to time.&nbsp;
 </li>
 </ul>
 
 
 
 Specialist skills / Technical knowledge required for this role:
 
 
 
 <ul>
 <li>
 Knowledge of ADIB&rsquo;s Retail &amp; institutional Banking products &amp; services
 </li>
 <li>
 Knowledge of ADIB&rsquo;s Operational Policies &amp; Procedures
 </li>
 <li>
 Knowledge of UAE banking practices, regulations &amp; risks
 </li>
 <li>
 Thorough Knowledge of all the Regulations issued by Central Bank of UAE
 </li>
 <li>
 Fair knowledge of service standards&nbsp;
 </li>
 <li>
 Knowledge of Cross Sales&nbsp;
 </li>
 <li>
 Computer skills
 </li>
 </ul>
 
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 This position is for UAE Nationals only.
 
 
 
 &nbsp;
 
 
</div>

Customer Support Specialist

Dimple Fashion

It's a Full-Time role Only for Female, for an Sales Specialist at Dimple Fashions (Dubai Branch). Sales Specialist must have their Own Visa &amp; will be responsible for customer service, online marketing, Sales &amp; training related to online sales strategies.<ul><li>Only For Females</li><li>Must have their own Visa</li><li>Must be fluent in Hindi</li><li>Must have experience in fashion industry</li></ul>Job Type: Full-timePay: AED1,600.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Do you have you own Visa?</li></ul>Experience:<ul><li>sales in fashion: 1 year (Required)</li></ul>Work Location: In person

Sales Executive Female only

LAGGAR

We are seeking an articulate Bilingual Customer Service Specialist fluent in Arabic and English. The primary responsibility of this role is answering customer inquiries and resolving issues across phone, email, and live chat. Excellent communication and clarity are our top priorities.Key Responsibilities:- Answer incoming customer queries, requests, and complaints promptly in fluent Arabic and English.- Provide clear, accurate, and concise solutions to customer issues.- Maintain professional and helpful communication across all channels.Salary : To be discussed in the interview.Application Question(s):<ul><li>Do you speak Arabic and English fluently?</li><li>Can you read &amp; text in Arabic?</li></ul>Work Location: In person

Customer Service Representative

1004 Mart

JOB DESCRIPTIONPosition: Online Community &amp; Customer Service Specialist Location: Dubai, UAE Type: Full-TimeKEY RESPONSIBILITIESCommunity Management<ul><li>Regularly update and grow company communities on Instagram and WhatsApp</li><li>Create and post engaging content to keep communities active and informed</li><li>Monitor interactions, respond to comments, and maintain a positive brand presence</li></ul>Customer Service<ul><li>Handle customer inquiries, complaints, and feedback across Instagram and WhatsApp</li><li>Ensure timely, professional, and friendly responses at all times</li><li>Maintain logs of customer interactions and flag recurring issues</li></ul>WhatsApp Setup &amp; Management<ul><li>Set up and manage WhatsApp Business account including automated replies, catalogs, and broadcast lists</li><li>Build and maintain customer contact lists and segmented broadcast groups</li><li>Run WhatsApp campaigns for promotions, updates, and re-engagement</li></ul>REQUIREMENTS<ul><li>2+ years in community management, customer service, or social media</li><li>Hands-on experience with WhatsApp Business</li><li>Strong written and verbal communication in English (Arabic is a plus)</li><li>Consistent, proactive, and able to manage multiple conversations simultaneously</li><li>Familiar with Instagram and Meta Business Suite</li></ul>Pay: AED6,000.00 per monthWork Location: In person

Online Community & Customer Services Manager

Copart Middle East

<div>
 
 
 
 ONLY UNITED ARAB EMIRATES NATIONALS CAN APPLY FOR THIS POSITION
 
 
 
 
 
 
 
 We are seeking a Customer Service Representative to manage our front counter operations and provide exceptional service to our clients. The ideal candidate will be fluent in both English and Arabic, have experience in front desk operations, and possess the skills to handle customer inquiries and resolve issues efficiently.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and assist customers at the front counter, ensuring a professional and welcoming environment.
 </li>
 <li>
 Handle customer inquiries, complaints, and service requests promptly and effectively.
 </li>
 <li>
 Maintain accurate records of customer interactions and transactions.
 </li>
 <li>
 Coordinate with internal teams to resolve issues and provide timely updates to customers.
 </li>
 <li>
 Manage office correspondence and related administrative tasks as required.
 </li>
 <li>
 Ensure compliance with company policies and procedures while providing customer service.
 </li>
 <li>
 Support other Customer Service tasks when necessary.
 </li>
 </ul>
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Proven experience in front desk or customer-facing roles, preferably in a service-oriented environment.
 </li>
 <li>
 Strong problem-solving and issue resolution skills.
 </li>
 <li>
 Fluent in English and Arabic(both written and spoken).
 </li>
 <li>
 Valid United Arab Emirates driving license for daily office commute.
 </li>
 <li>
 Professional demeanour with excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks efficiently.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 </ul>
 
 
 Preferred:
 
 
 <ul>
 <li>
 Prior experience in an office or operations environment within the United Arab Emirates.
 </li>
 <li>
 Preference for Automotive or Motor Insurance experience.
 </li>
 </ul>
 
 
 Compensation:
 
 
 <ul>
 <li>
 Salary 8000 AED /Month
 </li>
 </ul>
 
 
 
 
 
 
 ONLY UNITED ARAB EMIRATES NATIONALS CAN APPLY FOR THIS POSITION
 
 
 
</div>

Customer Service Representative ( UAE NATIONAL ONLY)

Explore 1826+ Customer service specialist in Dubai this June. Find roles across top companies and apply now to boost your career.

1826 customer service specialist jobs In Dubai

Customer Service Specialist

Customer Service Specialist

Customer Support Specialist

Sales Executive Female only

Customer Service Representative

Online Community & Customer Services Manager

Customer Service Representative ( UAE NATIONAL ONLY)