customer service representative

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customer service representative (cs) Jobs in Dubai

customer service representative (cs)

customer support executive sales (female) Jobs in Dubai

customer service specialist

NEVERTITI STAR TR

Job Overview NEVERTITI STAR TR is a dynamic and growing trading company based in the vibrant city of Dubai. We are currently seeking a motivated and results-driven Telesales Specialist to join our team on a Full-Time basis. This is an excellent opportunity for a persuasive and enthusiastic individual to contribute to our company's growth by generating sales over the telephone. The ideal candidate will be an outstanding communicator with a proven ability to convert leads into sales. You will play a crucial role in achieving our ambitious customer acquisition and revenue growth objectives. This role is based in our office in Dubai, United Arab Emirates. Responsibilities - Proactively contact potential and existing customers to present, promote, and sell our products and services. - Clearly articulate product features and benefits, and answer any questions from prospective clients. - Understand customer needs and requirements to effectively recommend appropriate solutions. - Close sales and achieve quarterly sales quotas in a fast-paced environment. - Maintain a comprehensive database of customer information, ensuring all details are accurate and up-to-date. - Keep detailed records of calls, sales, and other useful information within our CRM system. - Collaborate with the wider sales team to build a strong pipeline and contribute to team targets. - Handle customer grievances with professionalism to preserve the company's reputation. Qualifications - Proven experience as a telesales representative or in a similar sales or customer service role. - A demonstrable track record of successfully meeting and exceeding sales targets, preferably over the phone. - Excellent command of the English language, both spoken and written. - Exceptional communication, negotiation, and interpersonal skills. - Proficient in the use of computers and CRM software. - Resilient and persistent with a results-oriented approach. - Ability to learn about products and services and describe/explain them to prospects. - A high school diploma is required; a degree in a relevant field would be an advantage. Benefits - A competitive salary package complemented by an attractive performance-based commission structure. - Opportunities for ongoing professional development and career progression. - The chance to work within a supportive and collaborative team environment.

Telesales Specialist

DEJA VU REAL ESTATE

Joining: Immediate joiners preferredWe are looking for a dynamic and experienced Recruitment Specialist with a strong background in Real Estate Brokerage recruitment to join our team.Key Responsibilities<ul><li>Manage end-to-end recruitment for real estate brokers, sales agents, and support staff</li><li>Handle hiring requirements for multiple departments and companies within the Group, including operations, administration, HR, finance, marketing, customer service, and other support functions</li><li>Source candidates through job portals, social media, referrals, and networking</li><li>Conduct screening interviews and coordinate hiring processes</li><li>Build and maintain a strong pipeline of real estate professionals and corporate talent</li><li>Work closely with management and department heads to understand hiring requirements</li><li>Handle onboarding and documentation for new hires</li><li>Maintain recruitment databases and hiring reports</li><li>Ensure timely closure of open positions across the Group</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>Minimum 1-2 years of recruitment experience in the UAE</li><li>Mandatory experience in Real Estate Brokerage recruitment</li><li>Proven track record of successfully hiring real estate brokers and corporate staff</li><li>Strong knowledge of UAE hiring practices and labor market</li><li>Proficiency in recruitment platforms such as LinkedIn, Indeed, and job portals</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Ability to multitask and work under pressure in a fast-paced environment</li></ul>Preference<ul><li>Immediate joiners preferred</li></ul>Benefits<ul><li>Salary up to AED 7,000 (maximum)</li><li>Professional and growth-oriented work environment</li><li>Opportunity to work with a fast-growing organization</li></ul>Interested candidate may apply or send CV on hiring@dejavuproperties.com,Whatsapp - 542799721Pay: AED5,000.00 - AED7,000.00 per monthWork Location: In person

Talent Acquisition Specialist

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<div>About the Role
 
As a Commerce Cloud Specialist Solution Engineer , you will be the sole dedicated Commerce SE for the Middle East, embedded within a high-performing team of cloud specialists covering MC, Revenue Cloud, Field Service, and Slack. You'll partner closely with Account Executives and Account SEs to drive Commerce-led opportunities across B2B and B2C customers in the UAE, KSA, and the broader Gulf region.
 
 
This is a highly visible, customer-facing pre-sales role where your ability to connect Commerce capabilities to business outcomes &mdash; across complex, multi-cloud deals &mdash; will directly influence pipeline and revenue.
 
 
What You'll Do
</div><ul><li>Own all Commerce Cloud pre-sales engagements in the Middle East, acting as the authoritative product expert across B2C Commerce, B2B Commerce, Headless/Composable Commerce, and Order Management
</li><li>Deliver compelling, business-value-driven demos and technical sessions tailored to customer pain points and industry context
</li><li>Lead discovery, solution design, and POC/pilot engagements for Commerce opportunities, often as part of broader multi-cloud deals
</li><li>Collaborate with Account SEs and AEs to craft winning deal strategies, addressing competitive threats (especially SAP and existing CRM/Commerce landscapes)
</li><li>Support large, complex proposals with sizing, architecture guidance, and ROI storytelling
</li><li>Partner with the Agentforce narrative &mdash; positioning Commerce Agents and AI-powered commerce capabilities as strategic differentiators
</li><li>Engage regional customer events, EBCs, and field marketing initiatives (Agentforce World Tour, Executive Briefings, etc.)
</li><li>Build internal knowledge and enablement assets to support the broader SE team on Commerce topics
</li>Act as a trusted advisor to customers ranging from retail and healthcare to agri-commodity groups and digital-native enterprises 
<li>
</li></ul><div> 
 
What We're Looking For
 
Required:
</div><ul><li>Bachelors Degree in Computer Science or related field.
</li><li>5+ years of pre-sales or solution engineering experience, with strong focus on e-commerce or digital commerce platforms
</li><li>Deep knowledge of Salesforce Commerce Cloud (B2C and/or B2B), or equivalent platforms (SAP Commerce, Adobe Commerce, commercetools, Shopify Plus)
</li><li>Ability to deliver executive-level business value conversations as well as hands-on technical demos
</li><li>Strong Arabic and English communication skills &mdash; the ability to navigate both technical and C-suite conversations in the region is key
</li><li>Track record of supporting enterprise deals in a fast-paced, multi-stakeholder environment
</li>Experience in the Middle East or willingness to be based in Dubai 
<li>
</li></ul><div> 
 
Preferred:
</div><ul><li>Salesforce Commerce Cloud certifications (B2C or B2B Commerce Architect)
</li><li>Hands-on familiarity with Headless/Composable Commerce architectures and front-end integration patterns
</li><li>Experience positioning Order Management Systems (OMS) in complex retail or distribution environments
</li><li>Knowledge of complementary clouds: Data Cloud, Marketing Cloud, Service Cloud &mdash; comfort operating in multi-cloud deals is a big plus
</li>Prior work with retail, CPG, healthcare, or manufacturing verticals in the Gulf region 
<li>
</li></ul><div> 
 
Why This Role
</div><ul><li>You'll be the only Commerce SE in the Middle East &mdash; high ownership, high visibility, high impact
</li><li>Work alongside a tight-knit, world-class specialist SE team (MC, RC, FSL, Slack) in one of Salesforce's fastest-growing regions
</li><li>Competitive compensation with UAE tax advantages
</li><li>Target start: October 2026
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Commerce Cloud Solution Engineer

Deluxe Holiday Homes

<div>About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Fujairah, and Armenia, with Abu Dhabi and Riyadh opening next. We leverage a modern technology stack to streamline operations, enhance guest experience, and protect owner returns.
Role Overview
We are looking for a hands-on, fast-moving Recruitment Specialist to own hiring across the Deluxe Homes Group end to end &mdash; from housekeepers, technicians and drivers to customer support, finance, technology and branch supervisors. You are the single point of
accountability for keeping every vacancy moving: sourcing, screening, interviewing, offers, and a clean handover to onboarding.
This is an ownership role, not a coordinator role. We need someone who makes routine decisions &mdash; which channel to use, which candidates reach the hiring manager, when to switch on an agency &mdash; and reports after, not someone who escalates and waits. If a housekeeping shift is short next Monday, you already have three vetted candidates ready.
Note: This role does not include HR administration (visas, payroll, employee relations). Those sit with the HR team &mdash; your job is filling seats with the right people, fast.
Key Responsibilities<ul><li>
Full-Cycle Recruitment</li></ul><ul><li>Run every vacancy end to end: intake with the hiring manager, job posting, sourcing, screening, interviews, offer coordination, and handover to onboarding.</li><li>Own time-to-fill per role and keep a live pipeline for every open position &mdash; no vacancy sits without movement for more than a week.</li><li>Conduct structured phone and in-person screenings against the role profile before any candidate reaches a manager.</li><li>Coordinate and schedule interviews with hiring managers across Dubai, Fujairah, Sharjah and Armenia.</li><li>Report pipeline numbers weekly (roles open, candidates sourced, interviews held, offers out) &mdash; in the tracker, not from memory.</li></ul>
2. Sourcing &amp; Channels<ul><li>Source actively on LinkedIn, Bayt, Indeed, GulfTalent and niche channels &mdash; direct outreach, not just posting and waiting.</li><li>Keep the careers page (jobs.deluxehomes.com) postings current, accurate and closed when filled.</li><li>Build and maintain a warm candidate bench for our recurring roles: housekeeping, maintenance technicians, drivers, guest support.</li><li>Run the employee referral channel and keep it visible to staff.</li><li>Manage recruitment agencies for hard-to-fill roles: brief them tightly, hold them to deadlines, and cut the ones that underdeliver.</li></ul>
3. Volume &amp; Specialist Hiring<ul><li>Deliver blue-collar volume hiring (housekeepers, cleaners, technicians, drivers) at pace and to standard &mdash; including batch interview days.</li><li>Fill office and specialist roles: customer support, reservations, finance, marketing, technology, and branch supervisors.</li><li>Support branch hiring for Fujairah and Sharjah, and coordinate Armenia vacancies with the local HR Manager.</li><li>Screen for our non-negotiables: initiative, fast learning, and delivered outcomes &mdash; not just years on a CV.</li><li>Enforce the application screening question on every role and filter on it before reviewing CVs.</li></ul>
4. Process, Records &amp; Candidate Experience<ul><li>Complete reference checks before any offer is requested &mdash; no exceptions.</li><li>Keep complete, accurate recruitment records: every role, every candidate, every decision traceable.</li><li>Give every candidate a clear, respectful process &mdash; timely updates, honest rejections; they are also future guests and owners.</li><li>Prepare offer requests with full details (role, salary, start date, conditions) for HR Manager and management approval.</li><li>Improve the process every month: where candidates drop off, which channels convert, what to change next.</li></ul> 
Required Qualifications<ul><li>2&ndash;4 years of full-cycle recruitment in the UAE at a 100&ndash;500 person company &mdash; hospitality, property, facilities or similar operational business preferred.</li><li>Proven track record hiring BOTH blue-collar volume roles and office/specialist roles &mdash; you can name your numbers: roles filled, time-to-fill, offer acceptance rate.</li><li>Hands-on with LinkedIn sourcing and UAE job boards (Bayt, Indeed, GulfTalent); you source directly, not only post-and-pray.</li><li>Structured screener &mdash; you interview against a profile and can defend every shortlist decision.</li><li>Decisive operator &mdash; you make calls inside your remit and report after. We will reference-check this with previous managers.</li><li>AI tools used daily for sourcing, screening and outreach (ChatGPT, Claude, LinkedIn AI). Not optional in 2026.</li><li>UAE residency. On-site in Dubai 5 days a week, 09:00&ndash;18:00 &mdash; this is not a hybrid or remote role.</li></ul>
Preferred Qualifications<ul><li>Hospitality, holiday-homes or property-management hiring background.</li><li>Experience running an ATS and keeping it clean.</li><li>Additional sourcing languages for our candidate pools: Arabic, Hindi/Urdu, Tagalog or Russian.</li><li>Familiarity with UAE visa categories and MOHRE basics (offer-stage awareness; processing sits with HR).</li><li>UAE university graduate (UOWD, AUD, AUS, Heriot-Watt Dubai, or similar).</li></ul>
What We Offer<ul><li>Full ownership of recruitment across a 700+ property, ~230-person group &mdash; your results are visible every week.</li><li>Direct access to the HR Manager and company leadership &mdash; decisions get made, not queued.</li><li>Professional development support. 6-month probation per UAE Labour Law. UAE employment visa sponsored.</li></ul></div>

Recruitment Specialist

Al-Futtaim

<div>Job Requisition ID: 180455
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 

Overview Of The Role:

The ER Specialist is responsible for implementing the escalation process and providing guidance on employee relations (ER) matters within the organization. The ER specialist will be managing the ER Speak Up channels for employees to raise concerns, investigating and tracking ER cases in line with company policies and local labor laws, and ensuring outcomes are compliant, fair, and consistent with both business priorities and Al-Futtaim values. This role also involves the development and maintenance of ER policies, the Policy Framework, and awareness programs. The ER Specialist will work to uphold a culture of ethics, manage compliance processes, and support business ethics through training and documentation. Success in this role is defined by proactive ER management and fostering a positive workplace culture. 

What You Will Do:
<ul>
<li>Provide timely and accurate advice on employee relations issues, ER policies, local labor law practices, policy standards, and compliance risk.</li>
<li>Conduct investigations and assessment of allegations of ethics violations in line with the Speak Up process.</li>
<li>Mediate conflicts, conduct employee investigations, ensuring impartiality, confidentiality, fairness, and professionalism.</li>
<li>Make recommendations for corrective and disciplinary action.</li>
<li>Act as a translator in employee grievance or appeal hearings and communicate ER programs and strategies.</li>
<li>Ensure ER policies and processes are current, conform and comply with relevant labor laws.</li>
<li>Communicate and implement the policy framework, compliance processes, group-wide grievance/speak up, disciplinary procedures, and escalation process.</li>
<li>Develop and establish SOPs, SLAs and lean process flows.</li>
<li>Maintain an ethic culture and environment.</li>
<li>Develop ER training programs and materials.</li>
<li>Cultivate ER awareness by building a culture of ethics and a safe environment.</li>
<li>Participate in HR strategic projects as required.</li>
<li>Launch campaigns creating awareness on ER-related matters, such as COCE, speak up.</li>
<li>Implement corporate ethics training programs, including introductory training for new employees and ongoing training for all employees and managers.</li>
<li>Analyze and report on ER processes such as Speak Up, Conflict of Interest, and Disciplinary actions.</li>
<li>Monitor controls, trends, and key performance indicators (KPIs) for an effective ER program.</li>
<li>Analyze and report on Speak Up performance.</li>
<li>Conduct compliance risk assessment and due diligence covering all areas of Ethics policies.</li>
<li>Ensure accuracy in all ER administrative tasks (legal, financial, and reputational) for group-wide employee relations.</li>
<li>Foster effective working relationships in a diverse, multi-cultural, and competitive commercial environment.</li>
<li>Maintain a strong network of internal and external specialists and peers.</li>
<li>Support the Line Manager with ER projects.</li>
<li>Possess full know-how in the procedures and regulations of UAE Labor law and company policies.</li>
<li>Ensure attention to detail and strong decision-making.</li>
<li>Manage work prioritization for international business execution.</li>
<li>Utilize strong communication skills and proficient interaction with stakeholders.</li>
<li>Generate stakeholder feedback and produce reports.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Exceptional verbal and written communication skills.</li>
<li>Ability to analyze and concisely explain legislative or policy changes.</li>
<li>Multitasking ability in a demanding environment.</li>
<li>Strong attention to detail and decision-making skills.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Diploma or degree in HR or Employment Law is preferred.</li>
<li>Minimum 5 years of relevant working experience in HR and/or ER in the GCC.</li>
<li>Deep knowledge of employee relations and employment law.</li>
<li>Proven track record in project management and policy documentation.</li>
<li>Understanding of functional areas and risks within HR and their importance.</li>
<li>Proficiency in Microsoft suite (Excel, Word, PowerPoint).</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Employee Relations Specialist

<div>
 
 Job Requisition ID:
 
 180455
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 The ER Specialist is responsible for implementing the escalation process and providing guidance on employee relations (ER) matters within the organization. The ER specialist will be managing the ER Speak Up channels for employees to raise concerns, investigating and tracking ER cases in line with company policies and local labor laws, and ensuring outcomes are compliant, fair, and consistent with both business priorities and Al-Futtaim values. This role also involves the development and maintenance of ER policies, the Policy Framework, and awareness programs. The ER Specialist will work to uphold a culture of ethics, manage compliance processes, and support business ethics through training and documentation. Success in this role is defined by proactive ER management and fostering a positive workplace culture.
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Provide timely and accurate advice on employee relations issues, ER policies, local labor law practices, policy standards, and compliance risk.
 </li>
 <li>
 Conduct investigations and assessment of allegations of ethics violations in line with the Speak Up process.
 </li>
 <li>
 Mediate conflicts, conduct employee investigations, ensuring impartiality, confidentiality, fairness, and professionalism.
 </li>
 <li>
 Make recommendations for corrective and disciplinary action.
 </li>
 <li>
 Act as a translator in employee grievance or appeal hearings and communicate ER programs and strategies.
 </li>
 <li>
 Ensure ER policies and processes are current, conform and comply with relevant labor laws.
 </li>
 <li>
 Communicate and implement the policy framework, compliance processes, group-wide grievance/speak up, disciplinary procedures, and escalation process.
 </li>
 <li>
 Develop and establish SOPs, SLAs and lean process flows.
 </li>
 <li>
 Maintain an ethic culture and environment.
 </li>
 <li>
 Develop ER training programs and materials.
 </li>
 <li>
 Cultivate ER awareness by building a culture of ethics and a safe environment.
 </li>
 <li>
 Participate in HR strategic projects as required.
 </li>
 <li>
 Launch campaigns creating awareness on ER-related matters, such as COCE, speak up.
 </li>
 <li>
 Implement corporate ethics training programs, including introductory training for new employees and ongoing training for all employees and managers.
 </li>
 <li>
 Analyze and report on ER processes such as Speak Up, Conflict of Interest, and Disciplinary actions.
 </li>
 <li>
 Monitor controls, trends, and key performance indicators (KPIs) for an effective ER program.
 </li>
 <li>
 Analyze and report on Speak Up performance.
 </li>
 <li>
 Conduct compliance risk assessment and due diligence covering all areas of Ethics policies.
 </li>
 <li>
 Ensure accuracy in all ER administrative tasks (legal, financial, and reputational) for group-wide employee relations.
 </li>
 <li>
 Foster effective working relationships in a diverse, multi-cultural, and competitive commercial environment.
 </li>
 <li>
 Maintain a strong network of internal and external specialists and peers.
 </li>
 <li>
 Support the Line Manager with ER projects.
 </li>
 <li>
 Possess full know-how in the procedures and regulations of UAE Labor law and company policies.
 </li>
 <li>
 Ensure attention to detail and strong decision-making.
 </li>
 <li>
 Manage work prioritization for international business execution.
 </li>
 <li>
 Utilize strong communication skills and proficient interaction with stakeholders.
 </li>
 <li>
 Generate stakeholder feedback and produce reports.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Exceptional verbal and written communication skills.
 </li>
 <li>
 Ability to analyze and concisely explain legislative or policy changes.
 </li>
 <li>
 Multitasking ability in a demanding environment.
 </li>
 <li>
 Strong attention to detail and decision-making skills.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Diploma or degree in HR or Employment Law is preferred.
 </li>
 <li>
 Minimum 5 years of relevant working experience in HR and/or ER in the GCC.
 </li>
 <li>
 Deep knowledge of employee relations and employment law.
 </li>
 <li>
 Proven track record in project management and policy documentation.
 </li>
 <li>
 Understanding of functional areas and risks within HR and their importance.
 </li>
 <li>
 Proficiency in Microsoft suite (Excel, Word, PowerPoint).
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Employee Relations Specialist | Corporate Services | Dubai

Infinity Hotel Supplies LLC

Job Title: Sales &amp; Marketing Specialist &ndash; FF&amp;E &amp; OS&amp;ELocation: UAE | Full-timeJob SummaryWe are seeking a dynamic and results-driven Sales &amp; Marketing Specialist to drive business growth in the Hospitality FF&amp;E (Furniture, Fixtures &amp; Equipment) and OS&amp;E (Operating Supplies &amp; Equipment) sector. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, preparing proposals, and executing marketing initiatives to increase brand visibility and generate qualified leads.Key ResponsibilitiesSales<ul><li>Identify and develop new business opportunities within hotels, resorts, restaurants, hospitals, and commercial projects.</li><li>Promote the company's FF&amp;E and OS&amp;E product portfolio and turnkey solutions.</li><li>Build and maintain strong relationships with hotel owners, developers, consultants, designers, procurement companies, and contractors.</li><li>Conduct client meetings, presentations, and product demonstrations.</li><li>Prepare quotations, proposals, BOQs, and tender submissions.</li><li>Negotiate contracts and close sales to achieve monthly and annual revenue targets.</li><li>Coordinate with procurement, logistics, and project teams to ensure timely project execution.</li><li>Maintain an up-to-date sales pipeline and CRM records.</li></ul>Marketing<ul><li>Plan and execute digital marketing campaigns across LinkedIn, Meta, Google, and email marketing platforms.</li><li>Create marketing content including brochures, presentations, case studies, newsletters, and social media posts.</li><li>Manage the company's website and improve SEO performance.</li><li>Coordinate participation in exhibitions, networking events, and hospitality trade shows.</li><li>Conduct market research to identify industry trends, competitors, and customer requirements.</li><li>Generate qualified leads through digital campaigns and outbound marketing initiatives.</li><li>Monitor campaign performance and prepare monthly marketing reports.</li></ul>Qualifications<ul><li>Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field.</li><li>3&ndash;5 years of experience in Hospitality FF&amp;E, OS&amp;E, Interior Fit-Out, or Hotel Supply industry.</li><li>Strong understanding of hotel procurement processes and hospitality projects.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Experience with CRM systems and Microsoft Office Suite.</li><li>Knowledge of digital marketing platforms, SEO, Google Ads, Meta Ads, and LinkedIn Marketing.</li><li>Valid UAE Driving License is preferred.</li></ul>Skills<ul><li>B2B Sales &amp; Business Development</li><li>Hospitality Industry Knowledge</li><li>Tender &amp; Proposal Preparation</li><li>Digital Marketing &amp; Lead Generation</li><li>Client Relationship Management</li><li>Negotiation &amp; Closing Skills</li><li>Project Coordination</li><li>CRM Management</li><li>Market Research &amp; Competitive Analysis</li><li>Excellent Written &amp; Verbal Communication</li></ul>Key Performance Indicators (KPIs)<ul><li>Achievement of monthly and annual sales targets.</li><li>Number of new clients acquired.</li><li>Revenue generated from FF&amp;E &amp; OS&amp;E projects.</li><li>Lead generation and conversion rate.</li><li>Customer retention and satisfaction.</li><li>Marketing campaign ROI.</li><li>CRM data accuracy and pipeline management.</li></ul>Benefits<ul><li>Competitive Salary</li><li>Performance-Based Incentives</li><li>Annual Leave &amp; UAE Labour Law Benefits</li><li>Career Growth Opportunities</li><li>Professional Development &amp; Training</li></ul>This role is ideal for professionals with experience in hospitality project sales who can combine business development with strategic marketing to expand the company's presence in the FF&amp;E and OS&amp;E industry.Pay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

Sales and Marketing Specialist

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