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customer service specialist

ASBIS Middle East

<div>
 <p>
  The
  <strong>
   Post-Sale Customer Service Specialist
  </strong>
  is responsible for ensuring the smooth operation, cleanliness, and performance of
  <strong>
   Robo Caf&eacute;
  </strong>
  machines after installation. The role focuses on post-sale operational support, service quality, and customer satisfaction across all assigned locations for 24/7 AROS Robo Caf&eacute;s.
 </p>
 <p>
  <em>
   More at this link: https://www.asbis.com/roboshops
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   On-site operations and maintenance activities.
  </li>
  <li>
   Monitor the functionality and performance of all Robo Caf&eacute; machines and promptly report any issues.
  </li>
  <li>
   Refill and manage consumables, including coffee, cups, sugar, and related items, ensuring uninterrupted service.
  </li>
  <li>
   Maintain cleanliness, hygiene, and proper presentation of Robo Caf&eacute; locations.
  </li>
  <li>
   Perform basic troubleshooting and coordinate with technical teams for repairs, upgrades, or preventive maintenance.
  </li>
  <li>
   Prepare and submit accurate operational, stock, and incident reports on time.
  </li>
  <li>
   Support special events, promotions, and marketing activities when required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  About you:
 </p>
 <ul>
  <li>
   Reliability and Work Ethic: The ability to work independently, be detail-oriented, and manage time effectively.
  </li>
  <li>
   Physical endurance: Work requires maintenance of up to 5 machines daily, bending, lifting weights (up to 20 kilograms and performing various physical tasks).
  </li>
  <li>
   Flexibility: Willingness to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
  </li>
  <li>
   Communication Skills: Strong verbal communication skills are necessary for effective teamwork and customer service.
  </li>
  <li>
   Adaptability: The ability to multitask in a fast-paced environment and handle high-volume periods while remaining composed.
  </li>
  <li>
   Attitude: A positive attitude, enthusiasm, and a team-player mindset are highly valued
  </li>
  <li>
   Holder of valid driver's license B
  </li>
  <li>
   Experience in the maintenance of food processing equipment or vending machines is welcome!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We offer:
  </strong>
 </p>
 <ul>
  <li>
   Opportunity to work for a financially strong, fast-growing multinational company
  </li>
  <li>
   Constant interaction with global teams of professionals
  </li>
  <li>
   Access to continuous professional development: training, certification programs, events, and team buildings
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Competitive salary package and motivation scheme
  </li>
  <li>
   Life events&rsquo; gifts, corporate presents and awards, years of service bonuses
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you're ready to make a significant impact and lead a dynamic team, apply now and be part of our exciting journey!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   We are proud of being one of the certified companies by Great Place to Work&reg;
  </u>
  , the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the company.
 </p>
 <p>
  Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Before applying for the above position please review our GDPR Candidate Privacy Notice here: https://www.asbis.com/gdpr-candidate-privacy-policy.
 </p>
</div>


Post-Sale Customer Service Specialist

Cosentino

<p></p><div><div><div><div><div>Dubai, AE, 401 A
</div></div></div></div><div><div><div><div><div><div><div><div><b>What are we looking for</b></div></div><div></div><div><br>
<div>
At Cosentino (www.cosentino.com) we are looking for a City Center Specialist to join our City Center located in Dubai. The City Centers are an example of Cosentino&rsquo;s total commitment to the AD community.</div>
<div>
The City Center is the epicenter of Cosentino&rsquo;s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.</div></div></div><div><div><div><b>
What you will do</b></div></div><div></div><div><br>
<div>
As the Showroom Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts.</div>
<div>
When the Showroom Specialist is in the City Center, the goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Also, as part of the responsibilities, it will be visiting specific accounts and develop relationships and generate direct sales through those accounts.</div>
<div>
Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.).</div>
<div>
In this role, you will proactively reach out to clients in order to achieve individual and team goals.</div>
<div>
Your ability to network and find business through events hosted at our City Center and showrooms are an integral key part of this role.</div>
<div>
Sales Responsibilities:</div>
<ul><li>Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty.</li></ul>
<ul><li>Assist all walk-ins &amp; customers with appointments that arrive at the showroom.</li></ul>
<ul><li>Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand.</li></ul>
<ul><li>Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position.</li></ul>
<ul><li>Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets.</li></ul>
<ul><li>Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads.</li></ul>
<ul><li>Register visits and leads in SalesForce.</li></ul>
<div>
Organization and Administration Responsibilities:</div>
<ul><li>Filter the leads of the City Center via phone call and only forward the ones with potential.</li></ul>
<ul><li>Organize and plan events in advance, coordinating content and making sure we have qualified attendees.</li></ul>
<ul><li>Responsible for execution of events: invitations, catering, logistics, publicity, mailing.</li></ul>
<ul><li>Ensure daily entry of all customer visits in Salesforce</li></ul>
<ul><li>Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials.</li></ul>
<ul><li>Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events.</li></ul>
<ul><li>Manage the administrative tasks required for suppliers.</li></ul></div></div><div><div><div><b>
What you need to succeed</b></div></div><div></div><div><br>
<div>
Professional Experience</div>
<div>
Required</div>
<ul><li>2+ experience in sales</li></ul>
<ul><li>1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales</li></ul>
<ul><li>Preferably 2+ experience in interior design industry</li></ul>
<div>
Knowledge</div>
<div>
Required:</div>
<ul><li>Proven Success in Sales, Marketing and Customer Service</li></ul>
<div>
Desired</div>
<ul><li>Knowledge of the building or decoration market</li></ul>
<div>
Academical Background</div>
<div>
Required</div>
<ul><li>High School Diploma or GED</li></ul>
<div>
Desired</div>
<ul><li>bachelor&rsquo;s degree in interior design, architecture or similar</li></ul></div></div><div></div><div><div><div><b><br>
What we do offer</b></div>
</div><div><div>
A great experience to grow in a key position for us in Cosentino</div></div></div><div><div><div><b>
About Cosentino</b></div>
</div><div><div>
At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com</div><div>
With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.</div><div><i>
Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.&rdquo;</i> - https://rb.gy/xq0edq</div><div>
*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: talentacquisition@cosentino.com*</div></div></div></div>
</div></div></div></div><div><div><p>Privacy Policy</p><p><b>
Data Controller</b>: COSENTINO GLOBAL, S.L.U.</p>
<p><b>Purpose</b>: to process your contact request for the installation of products by COSENTINO&rsquo;s professional partners.</p>
<p><b>Rights</b>: access, correction, deletion, objection, limitation of processing, transfer of data or withdrawal of consent, to Ctra. Baza a Hu&eacute;rcal-Overa, km 59 &ndash; 04860 Cantoria (Almer&iacute;a), or to gdpr@cosentino.com.</p>
<p>For further information on the processing of your data, please refer to our Privacy Policy.</p></div></div></div><p></p>

City Center Specialist

CREDITCARE CREDIT MANAGEMENT LLC

<p><b>Company:</b> CreditCare Credit Management LLC &ndash; Dubai<br/><b>Salary:</b> Up to <b>AED 5000</b>(Depends on Experience)<br/><b>Benefits:</b> Visa, Medical, and other benefits as per UAE Labour Law</p><p><b>Job Description</b></p><p>CreditCare Credit Management LLC is looking for a <b>Female Customer Service Representative (CSR)</b> to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul><p><b>Requirements</b></p><ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul><p><b>Salary &amp; Benefits</b></p><ul><li>Salary up to <b>AED 5000</b> (based on experience)</li><li><b>Visa, Medical</b>, and other benefits provided as per <b>UAE Labour Law</b></li><li>Supportive and professional work environment</li></ul><p>Job Types: Full-time, Permanent, Contract, Fresher<br/>Contract length: 24 months</p><p>Pay: Up to AED5,000.00 per month</p>

Customer Support Specialist Sales (Female)

Align Staffing Solutions

<p>We are currently <b>hiring</b> for <b>Customer Service Representative </b>for one of our clients based in Dubai.</p><p><b>Requirement - </b></p><ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in <b>Arabic and English mandatory</b>.</li><li>Immediate joiners preferred</li></ul><p><b>Benefits</b> - Employment Visa, Medical Life Insurance</p><p>Working Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.</p><p>People with visit visa/cancelled visa/own visa can apply.</p><p><b>Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330</b></p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,300.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you available to join immediately?</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Customer Service Representative-Arabic Speaker

GIG Gulf

<div>
 <p>
  <strong>
   Who we are
  </strong>
 </p>
 <p>
  GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job purpose:
  </strong>
 </p>
 <p>
  To ensure healthcare providers and GIG GULF valued members are dealt with effectively and efficiently across touchpoint and access channels. We are looking for a Customer Center executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. He/she should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that he/she displays exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will be a Customer Service Champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide extraordinary service to our customers via phone, email, and other access channels
  </li>
  <li>
   Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
  </li>
  <li>
   Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
  </li>
  <li>
   Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
  </li>
  <li>
   Being a role model for the team demonstrating outstanding personal behaviors and performance
  </li>
  <li>
   Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and contributing to focus groups
  </li>
  <li>
   Handling patients, referral sources, and administrative department inquires
  </li>
  <li>
   Receiving and responding to telephone and written inquiries relating to healthcare policy benefits and claims from either private or corporate clients/policyholders.
  </li>
  <li>
   Communicating with insurance companies and prior authorization requests
  </li>
  <li>
   Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
  </li>
  <li>
   Previous experience in healthcare customer service / contact center operations
  </li>
  <li>
   Previous experience of a complex and multi skilled customer facing roles within a contact center setting
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Computer literate
  </li>
  <li>
   The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
  </li>
  <li>
   The job holder requires a good understanding of all medical policies and the claims and reimbursement process
  </li>
  <li>
   The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
  </li>
  <li>
   Language skills are an advantage in this position. The job requires proficiency in English and Arabic (written and spoken)
  </li>
 </ul>
</div>


Customer Services Executive - Healthcare ***ONLY Emiratis with family book***

Flexloop

<p>Only German-speaking candidates will be considered for this role.</p><p>Are you looking for a real opportunity to build your career from home?<br /><br />We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn.<br /><br />What You Will Do</p><ul><li>Manage customer calls and inquiries in a professional and friendly manner</li><li>Provide clear, accurate information and solutions</li><li>Record each case correctly in the system</li><li>Escalate technical issues to the relevant team when necessary</li></ul><p> </p><h3>What We’re Looking For</h3><ul><li>Strong interest in customer service and problem-solving</li><li>Clear and confident communication skills over the phone</li><li>Ability to quickly adapt to new digital tools</li><li>Organized, detail-oriented, and reliable</li><li>Quiet workspace with a stable internet connection</li><li>Computer with Windows 10 or 11 and 4–6 GB RAM minimum</li><li>Previous customer service experience (preferred but not required)</li></ul><p> </p><h3>What We Offer</h3><ul><li>Freelance collaboration with pay based on services provided</li><li>Hourly compensation plus performance-based bonuses</li><li>Full initial training and ongoing support</li><li>Flexible working hours</li><li>Professional environment with long-term growth opportunities</li><li>A great opportunity to build stability while working from home<br /> </li></ul><p>Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.</p>

German-Speaking Freelance Call Center Agent (Remote)

<p>We need only <b>Telesales</b> girls Tagalog language Speaking As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is <b>a company representative that contacts the existing or potential prospects with the intention of closing a sale</b>. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.</p><p>Requirements -</p><p>&middot; Proven experience as telesales representative or other sales</p><p>&middot; Proven track record of successfully meeting sales quota preferably over the phone</p><p>&middot; Ability to learn about products and services and describe/explain them to prospects</p><p>&middot; Excellent knowledge of English</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; Cool-tempered and able to handle rejection</p><p>&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints</p><p>&middot; Excellent phone and presentation skills</p><p>Job Role:</p><p>&middot; Contacting potential or existing customers to inform them about the product or service.</p><p>&middot; Closing sales deals over the phone and maintaining good customer relationships.</p><p>&middot; Gathering data &amp; generating leads.</p><p>&middot; Capable of achieving the monthly target.</p><p>&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.</p><p>&middot; Keeping records of calls and sales and noting helpful information.</p><p>&middot; Manifesting excellent communication and presentation skills.</p><p>&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships</p><p>&middot; Addressing the queries about the services of the company and tactfully resolving the same.</p><p>Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: Up to AED3,000.00 per month</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Tagalog language speaker for Customer Service sales

Explore 1848+ Customer service specialist in Dubai this March. Find roles across top companies and apply now to boost your career.