digital marketing specialist Jobs in Dubai

digital marketing specialist

sales coordinator

social media specialist

customer service representative Jobs in Dubai

customer service representative

marketing specialist

customer service specialist

JD.COM

<div>
 
 
 About the Role
 
 
 
 We are seeking a dedicated and customer-focused
 
 Customer Service Specialist
 
 to join our growing team in Dubai. In this role, you will be responsible for delivering exceptional service to our clients, resolving inquiries efficiently, and ensuring a positive customer experience. The ideal candidate must be fluent in
 
 English
 
 , with strong communication skills and a proactive attitude toward solving problems.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle customer inquiries and complaints promptly through various communication channels (phone, email, chat).
 </li>
 <li>
 Provide accurate information about products, services, and order status.
 </li>
 <li>
 Resolve issues efficiently, escalating more complex cases to the relevant departments as needed.
 </li>
 <li>
 Maintain detailed records of customer interactions and ensure follow-ups are completed.
 </li>
 <li>
 Support operational teams by relaying customer feedback and assisting in process improvements.
 </li>
 <li>
 Coordinate with internal teams to ensure customer issues are resolved quickly and accurately.
 </li>
 <li>
 Maintain a positive, empathetic, and professional attitude toward customers at all times.
 </li>
 <li>
 Meet performance targets related to customer satisfaction, response times, and service quality.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field preferred.
 </li>
 <li>
 Fluency in
 
 English
 
 (spoken and written) is mandatory.
 </li>
 <li>
 Experience in warehousing or logistics preferred.
 </li>
 <li>
 Previous experience in customer service or a similar role is a plus.
 </li>
 <li>
 Capable to work on rotating night shifts.
 </li>
 <li>
 Willing to work on site is preferred
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office and customer service software tools is preferred.
 </li>
 </ul>
 
 
 
 
 
 If you are passionate about customer satisfaction and thrive in a dynamic, multicultural environment, we encourage you to apply and become part of our team!
 
 
 
 
</div>

Customer Service Specialist

StoneX Group

<div>Overview:
<div>
Join StoneX Bullion &ndash; A Global Leader in Precious Metals</div><div></div><div> 
StoneX Bullion, part of a Fortune 50, Nasdaq-listed company, is one of Europe&rsquo;s largest online precious metals traders. We specialize in gold, silver, platinum, and palladium, serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus, and excellence, we offer a dynamic and international work environment where innovation and collaboration thrive.</div><div></div><div> 
By joining our team, you&rsquo;ll work with talented professionals from diverse backgrounds, covering multiple languages to support our customers across different countries. This role offers career growth, skill development, and opportunities for travel, making it an exciting step for anyone looking to advance in a global organization.</div>
Responsibilities:
<div>
Responsibilities</div><div></div><div> 
Your Role as a Customer Service Specialist</div><div>
As a Customer Service Specialist, you will be a trusted point of contact for our retail customers, ensuring they receive expert guidance and a seamless experience. You will play a key role in building and maintaining strong customer relationships in an industry that values trust and expertise.</div><div></div><div> 
Your Key Responsibilities:</div><ul><li>
Engage with customers worldwide via email, phone, and live chat in English, Spanish and/or Italian, and ideally German</li><li>
Advise and assist customers with product information, orders, and account management.</li><li>
Resolve inquiries efficiently, ensuring customer satisfaction while maintaining high service standards.</li><li>
Identify customer needs and offer tailored solutions to enhance their experience.</li><li>
Collaborate with a multicultural team to streamline processes and improve customer service strategies.</li><li>
Support innovation by sharing insights that help refine and optimize service offerings.</li></ul>
Qualifications:
<div>
Qualifications</div><div></div><div> 
What We&rsquo;re Looking For:</div><ul><li>
Languages: Strong English &amp; Spanish and/or Italian skills; German and/or French is a plus.</li><li>
Customer Service Experience: Ideally in an international and service excellence-driven environment.</li><li>
Excellent Communication Skills: Ability to engage with customers professionally and empathetically.</li><li>
Problem-Solving Mindset: Quick thinker with a proactive, solution-oriented approach.</li><li>
Team Spirit: Thrives in a multicultural team where different languages and cultures come together to support a global customer base.</li></ul><div>
Why Join StoneX Bullion GmbH?</div><ul><li>
Work for a Global Company: Be part of a stable, growing company backed by a Fortune 50 group.</li><li>
Career Growth &amp; Development: We invest in our employees with training and clear progression opportunities.</li><li>
Exciting International Environment: Work with a diverse team and engage with customers worldwide.</li><li>
Competitive Benefits Package: Designed to support employee wellbeing and long-term security.</li><li>
Collaboration Focused: Work from a centrally located, modern office in Dubai&rsquo;s Jumeirah Lakes Tower district, designed to foster collaboration and professional growth in a dynamic business hub.</li><li>
Vibrant Team Culture: Regular events, company gatherings, and an open, supportive atmosphere.</li></ul><div>
Ready to Join a Thriving Industry?</div><div></div><div> 
If you&rsquo;re passionate about customer service excellence and want to be part of an international team in a growing global industry, we&rsquo;d love to hear from you. Apply today and take the next step in your career with StoneX Bullion!</div><div></div> 
#LI-Hybrid #LI-AS1</div>

Ferrari Group

<div>For our branch in Dubai, UAE we are hiring a 
Logistics Customer Services Specialist
Ferrari Logistics Middle East FZE is seeking a Logistics Customer Service Specialist to oversee seamless operational workflows across Ferrari Network Offices and partner agents. The role involves coordinating logistics operations, supporting regional projects, and ensuring top-tier service delivery for both internal and external stakeholders. The ideal candidate will bring a balance of analytical skills, operational expertise, and strong stakeholder management.
Key Responsibilities
<ul><li>Act as the main liaison between Ferrari Network Offices, agents and stakeholders to ensure effective communication</li>
<li>Manage and follow up on rates, billing, and invoicing with agents to ensure accuracy and timeliness</li>
<li>Support planning, coordination, and execution of regional brand events, luxury shows, and special projects</li>
<li>Provide operational reporting, performance analysis, and recommendations for process improvements</li>
<li>Ensure consistent service quality and client satisfaction across logistics operations</li>
<li>Conduct data analysis and provide actionable insights to optimize workflows and enhance efficiency</li>
<li>Collaborate with internal teams and external partners to resolve operational challenges promptly.</li>
</ul>
Requirements
<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field</li>
<li>3&ndash;5 years of professional experience in logistics, operations, or supply chain management</li>
<li>Language: English (must) plus French (preferred) or Italian (preferred)</li>
<li>Strong analytical, problem-solving, and reporting skills</li>
<li>Proven ability to manage diverse stakeholders and maintain excellent client relations</li>
<li>Excellent communication skills in English (Arabic is an advantage)</li>
<li>Flexibility to travel within the region as required.</li></ul> 
 
If you&rsquo;re ready to take on this exciting challenge, apply now or share with your network!
AT FERRARI GROUP, WE BUILD RELATIONSHIPS
Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide. Ferrari Group firmly believes that the key to winning the hearts of clients lies in &ldquo;adding value&rdquo;: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers&rsquo; needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.</div>

LOGISTICS CUSTOMER SERVICE SPECIALIST

CREDITCARE CREDIT MANAGEMENT LLC

Female Retention SpecialistCompany: CreditCare Credit Management Location: [Insert Location, e.g., Dubai, UAE] Position: Retention Specialist (Female) Salary: AED 3,500 &ndash; AED 4,000 Experience Required: Minimum 2 years Industry: Credit Management / Financial Services Employment Type: Full-timeJob Overview:We are looking for a motivated and experienced Female Retention Specialist to join our team at CreditCare Credit Management. The ideal candidate will be responsible for retaining existing clients, resolving issues, and maintaining strong customer relationships to reduce churn.Key Responsibilities:<ul><li>Contact existing clients to ensure satisfaction and address concerns</li><li>Identify reasons for customer cancellations or dissatisfaction and offer solutions</li><li>Develop and implement client retention strategies</li><li>Collaborate with sales and customer service teams to improve overall customer experience</li><li>Maintain accurate client records in the system</li><li>Achieve monthly retention targets and KPIs</li><li>Follow up on inactive or dormant accounts</li></ul>* *<ul><li>Requirements:</li><li>Minimum 2 years experience in a similar retention/customer service role (preferably in financial services or credit management)</li><li>Strong communication and negotiation skills</li><li>Ability to handle objections and resolve conflicts professionally</li><li>Customer-focused mindset</li><li>Proficiency in MS Office and CRM systems</li><li>Fluent in English (Arabic or other languages is a plus)</li></ul>What We Offer:<ul><li>Competitive salary package (AED 3,500&ndash;4,000)</li><li>Career growth opportunities</li><li>Friendly and supportive work environment</li><li>Training and performance-based incentives</li></ul>Job Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED4,000.00 per month

Female Retention Specialist

STONETREE GROUP

Stone Tree Holding is a full-cycle real estate management company based in Dubai. Since 2016, we&rsquo;ve been helping investors and property owners through:<ul><li>Stone Tree Real Estate &ndash; property acquisition</li><li>Stone Tree Holiday Homes &ndash; short- and long-term rentals</li><li>Stone Tree Technical Services &ndash; property maintenance</li></ul>What we&rsquo;ve achieved:<ul><li>8+ years of stable growth</li><li>450+ properties under management</li><li>120+ professionals in our team</li></ul>We&rsquo;re now looking for a Customer Care Specialist &mdash; someone who knows the Dubai market, builds strong client relationships, and delivers results.Responsibilities:<ul><li>Coordinate and manage customer service operations for holiday homes.</li><li>Handle and process customer inquiries via phone, email, and social media.</li><li>Resolve issues and complaints, ensuring timely and professional support.</li><li>Collaborate with various departments (booking, housekeeping, maintenance).</li><li>Develop and implement service quality standards.</li><li>Maintain a high level of customer satisfaction and retain loyal guests.</li><li>Analyze customer feedback and implement improvements to the service process.</li><li>Conduct training for staff to improve customer service quality.</li></ul>Requirements:<ul><li>At least 1 years of experience in holiday homes</li><li>Excellent communication skills and the ability to work with clients.</li><li>Ability to effectively resolve problems and handle complaints.</li><li>Knowledge of customer service principles and standards.</li><li>Ability to work in a fast-paced, multi-tasking environment and under pressure.</li><li>English language proficiency at a minimum of B2 level.</li><li>Desire to develop in the field of customer service quality management.</li></ul>We Offer:<ul><li>Competitive salary and performance-based bonuses.</li><li>Employment Visa + insurance.</li><li>A friendly and professional team.</li><li>Opportunities for career growth and development.</li><li>Excellent conditions for working and relaxing in our holiday homes.</li></ul>Job Type: Full-timePay: AED5,000.00 per month&#1044;&#1086;&#1089;&#1074;&#1110;&#1076; &#1088;&#1086;&#1073;&#1086;&#1090;&#1080;:<ul><li>holiday homes / hospitality : 1&nbsp;&#1088;&#1110;&#1082; (&#1041;&#1072;&#1078;&#1072;&#1085;&#1086;)</li></ul>&#1052;&#1110;&#1089;&#1094;&#1077;&#1079;&#1085;&#1072;&#1093;&#1086;&#1076;&#1078;&#1077;&#1085;&#1085;&#1103;:<ul><li>Dubai (&#1054;&#1073;&#1086;&#1074;&rsquo;&#1103;&#1079;&#1082;&#1086;&#1074;&#1086;)</li></ul>

Customer Service Agent | Holiday Homes

Solventum

<div>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers&rsquo; toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers&rsquo; toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You&rsquo;ll Make in this Role
We are seeking a proactive and detail-oriented Customer Service Documentation Specialist to join our dynamic team in Dubai. This role is critical to supporting export operations across the MEA region, ensuring timely and compliant documentation for international shipments. You will play a key role in enhancing customer satisfaction and operational efficiency through accurate and responsive documentation handling.
As a Customer Service Documentation Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:<ul><li>
Prepare and manage export documentation including Letters of Credit, Certificates of Origin, and Time Drafts</li><li>
Handle customer inquiries via Salesforce and phone, ensuring timely and effective resolution</li><li>
Monitor and execute tasks in work queues within defined service levels and compliance standards</li><li>
Coordinate logistics such as courier arrangements and authorized signatory processes</li><li>
Support order processing and drive improvements through effective complaint handling, onboarding of new procedures, and continuous optimization of documentation workflows</li><li>
Your Skills and Expertise
</li></ul>To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:<ul><li>
Bachelor&rsquo;s Degree or higher
</li><li>English B2/C1
</li></ul>Additional qualifications that could help you succeed even further in this role include:<ul><li>
Proficiency in ERP systems (e.g. SAP, MS Dynamics) and document management tools for handling export documentation efficiently</li><li>
Strong understanding of international trade regulations, including Incoterms, Letters of Credit, and compliance with country-specific export controls</li><li>
Excellent English communication skills, with Arabic language proficiency as a strong plus, especially for coordinating with customers and partners in MEA regions</li><li>
Attention to detail and process orientation, ensuring accuracy in documentation and readiness for audits or regulatory reviews</li><li>
Adaptability and training support experience, especially in onboarding new processes and working across multiple systems during transitions</li></ul>
Work location: 
<div> 
<ul><li> Hybrid (Job Duties allow for some remote work but require travel to office located in Dubai at least 2-3 days per week)</li></ul></div>
Supporting Your Well-being
 
Solventum offers many programs to help you live your best life &ndash; both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 
Diversity &amp; Inclusion 
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement 
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the 
terms.</div>

Documentation Specialist, Customer Service

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator | Asset Management Business Unit | Majid Al Futtaim Properties
 
 
 
 ROLE SUMMARY
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up to date knowledge of the AMBU operating assets (shopping centre&rsquo;s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
 </li>
 <li>
 Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.
 </li>
 <li>
 Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties as assigned.
 </li>
 <li>
 Handle and resolve all customer complaints received in accordance with the established Customer Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed Service Level Agreement.
 </li>
 <li>
 Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 2+ years&rsquo; work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator

Explore 3235+ Customer service specialist in Dubai this October. Find roles across top companies and apply now to boost your career.

3235 customer service specialist jobs IN Dubai

Customer Service Specialist

Customer Service Specialist

LOGISTICS CUSTOMER SERVICE SPECIALIST

Female Retention Specialist

Customer Service Agent | Holiday Homes

Documentation Specialist, Customer Service

Customer Service Coordinator