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audit director - change management | operational risk management (orm) Jobs in New York

audit director - change management | operational risk management (orm)

risk manager

American Express

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
</p><p><b>How will you make an impact in this role?
</b></p><p>Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.
</p><p>The Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards.
</p><p>This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Support the implementation and continuous improvement of the CRA methodology and supporting procedures.
</li><li>Maintain documentation, templates, and job aids used by business compliance teams.
</li><li>Facilitate CRA-related communications, including training sessions, guidance documents, and forums.
</li><li>Track CRA execution status across 2LOD and escalate delays or inconsistencies.
</li><li>Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge.
</li><li>Assist in the preparation of executive reports and risk summaries for governance committees.
</li><li>Participate in the evaluation of CRA tooling and system enhancements.
</li><li>Support regulatory, audit, and testing reviews related to the CRA process.
</li></ul><p><b>Minimum Qualifications:
</b></p><ul><li>Bachelor&rsquo;s and/or master&rsquo;s degree in finance, law, business, or a related field.
</li><li>5&ndash;7 years of experience in Compliance, Risk, Audit, or related field in financial services.
</li><li>Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.
</li><li>Highly organized with strong attention to detail and problem-solving skills.
</li><li>Strong written and verbal communication capabilities.
</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.
</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.
</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.
</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.
</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization
</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.
</li><li>Experience in delivering high quality work products, reflecting attention to detail.
</li><li>Must be a self-starter flexible, innovative, and adaptive.
</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.
</li></ul><p><b>Preferred Qualifications
</b></p><ul><li>Master&rsquo;s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.
</li><li>Experience supporting enterprise programs or control testing is preferred.
</li></ul><p>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company&rsquo;s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company&rsquo;s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company&rsquo;s applicable severance pay plans.
</p><p>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.
</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
</p><p>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
</p><p>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.</p></div>

Manager-Compliance Risk Assessment

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p>
About the Internal Audit Group at American Express</p><p></p><p>
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.</p><p></p><p>
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.</p><p></p><p>
The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.</p><p></p><p>
Key Responsibilities:</p><p></p><ul><li>
Audit Portfolio Support:<p></p><ul><li>
Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><p></p><li>
Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><p></p><li>
Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><p></p><li>
Change Management &amp; Implementation:<p></p><ul><li>
Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><p></p><li>
Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><p></p><li>
Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><p></p><li>
Stakeholder Engagement &amp; Governance:<p></p><ul><li>
Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><p></p><li>
Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives. [For Internal JD Only]</li></ul></li><p></p><li>
Enablement &amp; Training:<p></p><ul><li>
Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><p></p><li>
Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><p></p><li>
Reporting &amp; Monitoring:<p></p><ul><li>
Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><p></p><li>
Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul><p></p><p>
Minimum Qualifications:</p><p></p><ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business, or related field</li><p></p><li>
10+ years of experience in internal audit, risk management, or controls, preferably in financial services.</li><p></p><li>
Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><p></p><li>
Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><p></p><li>
Exceptional stakeholder engagement and communication skills.</li><p></p><li>
Experience with audit tools and technologies, risk/control libraries, and agile methodology is a plus.</li><p></p><li>
Professional certifications (e.g., CIA, CPA, CISA, CRMA) preferred.</li></ul><p></p><p>
Key Competencies:</p><p></p><ul><li>
Strategic Thinking</li><p></p><li>
Influence and Collaboration</li><p></p><li>
Change Leadership</li><p></p><li>
Project Management</li><p></p><li>
Risk and Control Expertise</li><p></p><li>
Operational Execution</li></ul><p></p>
<p>
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits</p><p>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.</p><p>
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>
Competitive base salaries</li><li>
Bonus incentives</li><li>
6% Company Match on retirement savings plan</li><li>
Free financial coaching and financial well-being support</li><li>
Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need</li><li>
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy</li><li>
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>
Free and confidential counseling support through our Healthy Minds program</li><li>
Career development and training opportunities</li></ul><p>
For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>
US Job Seekers - Click to view the &ldquo;Know Your Rights&rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p><p>
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p></div><p></p>

Audit Director - Change Management | Operational Risk Management (ORM)

FINRA

<div></div><div>Responsible for conducting risk monitoring activities and ongoing risk assessments of FINRA members reporting to a Risk Monitoring Director.<div></div><div>
Essential Job Functions:</div><ul><li>
This is a senior-level position reporting to a Risk Monitoring Director and supports both that direct manager in identifying existing and emerging risks, and interactions with internal and external parties.</li><li>
Conducts risk monitoring activities, that can include complex or elevated risk firms with guidance and minimal supervision of a Risk Monitoring Director or designee.</li><li>
Collaborates with internal departments to analyze, communicate and make recommendations with respect to regulatory intelligence.</li><li>
Mentor and coach more junior level risk monitoring staff.</li><li>
Serve in leadership roles related to special projects and technology initiatives.</li><li>
Ability to perform as part of a team conducting monitoring (including coordination with specialists) to execute against risks of assigned firms.</li></ul><div></div><div>
Education/Experience Requirements:</div><ul><li>
Bachelor's Degree in Finance, Accounting, Business or related field(s), or equivalent combination of education and relevant experience required. Graduate degree (MBA or JD) and/or relevant industry certification(s) preferred.</li><li>
Demonstrated analytical skills and experience, including financial industry, absorbing/processing regulatory developments and applying them to complex business models.</li><li>
Demonstrated experience relating to one or more of the inherent industry risks (e.g. Fraud and Deception, Money Laundering, and Market).</li></ul><div></div><div>
Knowledge Requirements:</div><ul><li>
Advanced knowledge of FINRA's risk fundamentals.</li><li>
Intermediate-to-Advanced knowledge of securities rules and regulations.</li><li>
Intermediate-to-Advanced knowledge of firm business models, business lines, customer bases, products and services.</li><li>
Intermediate knowledge of U.S. GAAP accounting standards.</li></ul><div></div><div>
Skill Requirements:</div><ul><li>
Ability to engage and work effectively with senior business management, across departments, and with staff in multiple locations, including partnering and collaborating with various internal departments for the identification and trending of industry and business model risks for summation and reporting to senior management.</li><li>
Intermediate written and verbal communication, financial analysis, and research skills.</li><li>
Self-starter with ability to administer complex assignments concurrently, including unstructured assignments that require autonomy and independent judgment.</li><li>
Intermediate-to-Advanced ability to analyze internal and external data to assess inherent risks of member firms and develop regulatory responses to address higher risk areas.</li><li>
Be proactive &amp; solutions-oriented; innovative; collaborative and energized by the open exchange of ideas.</li><li>
Intermediate-to-Advanced level proficiency in Microsoft Excel and Microsoft Word.</li><li>
Intermediate-to-Advanced quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.</li></ul><div></div><div>
For work that is performed in CA, CO, IL, Jersey City, NJ, New York City, NY, MA, MD, Washington, DC, NJ State and NY State, please refer to the chart below for the salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate&rsquo;s skill set, level of experience, education, and internal peer compensation comparisons.</div><div></div><div>
CA: Minimum Salary $109,600, Maximum Salary $206,200</div><div>
CO*: Minimum Salary $95,300, Maximum Salary $171,800</div><div>
IL*: Minimum Salary $104,900, Maximum Salary $189,400</div><div>
Jersey City, NJ/NYC, NY: Minimum Salary $114,300, Maximum Salary $206,200</div><div>
MA: Minimum Salary $95,300, Maximum Salary $197,600</div><div>
MD/Washington, DC: Minimum Salary $109,600 Maximum Salary $197,600</div><div>
NJ State: Minimum Salary $104,900, Maximum $206,200</div><div>
NY State: Minimum Salary $95,300, Maximum Salary $206,200</div><div></div><ul><li>Including positions performed outside the state but reporting to an office or manager in that state.</li></ul><div></div><div>
Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. FINRA provides full pay ranges so that the candidate can consider their growth potential while at FINRA.</div><div></div><div>
#LI-Hybrid</div><div></div><div>
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.</div><div></div><div><i>
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.</i></div><div></div><div><i>
Please note: If the &ldquo;Apply Now&rdquo; button on a job board posting does not take you directly to the FINRA Careers site, enter </i><i>www.finra.org/careers</i><i> into your browser to reach our site directly.</i></div><div></div><div>
FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at <div>EmployeeRelations@finra.org.</div> Please note that this process is exclusively for inquiries regarding application accommodations.</div><div></div><div>
Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.</div><div></div><div>
Time Off and Paid Leave*</div><div></div><div>
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.</div><div></div><ul><li>Based on full-time schedule</li></ul><div></div><div>
Important Information</div><div></div><div>
FINRA&rsquo;s Code of Conduct imposes restrictions on employees&rsquo; investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code&rsquo;s investment and securities account restrictions, and new employees must comply with those investment restrictions&mdash;including disposing of any security issued by a company on FINRA&rsquo;s Prohibited Company List or obtaining a written waiver from their Executive Vice President&mdash;by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.</div><div></div><div><br>
As standard practice, employees must also execute FINRA&rsquo;s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company&rsquo;s policy on nepotism.</div><div></div><div>
Search Firm Representatives</div><div></div><div>
Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.</div><div></div><div>
FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at <div>EmployeeRelations@finra.org.</div> Please note that this process is exclusively for inquiries regarding application accommodations.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, veteran status or any other classification protected by federal, state, or local laws.</div><div></div><div>
FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.</div><div></div><div>
FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.</div></div><div></div>

Principal Analyst, Risk Monitoring

TD Bank

<div><p><b>Work Location:
</b></p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>40
<p></p><p><b>Pay Details:
</b></p>$119,600 - $178,880 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Line of Business:
</b></p>Compliance
<p><b>Job Description:
</b></p><p><b>Why Work with Us?
</b></p><p>At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact &ndash; both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program &ndash; it's about creating a culture of compliance that will cascade throughout the organization.<br>
</p><p></p><p><b>The Ideal Candidate
</b></p><p>The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank&rsquo;s size, complexity, and risk profile. In this role, you&rsquo;ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.<br>
</p><p></p><p>Beyond technical expertise, we&rsquo;re looking for someone with an entrepreneurial mindset&mdash;someone who can &quot;roll up their sleeves&quot;, takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.<br>
</p><p></p><p>Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you&rsquo;ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
</p><p></p><p><b>Position Summary:
</b></p><p>TD Bank is seeking a Manager to assist with preparing executive content for senior management and board reports to compliance and risk stakeholders. Key reports include an annual CCO report, quarterly board reports, and periodic reports to enterprise risk. The role requires analytical skills, excellent business writing skills, and strong executive communication skills to interact with senior compliance and risk stakeholders.
</p><p></p><div><b>Key Responsibilities:
</b><br>
<ul><li>Draft content for board reporting, with clear messaging on data insights from banking and securities regulation, key compliance metrics, and regulatory remediation.
</li><li>Ability to synthesize and aggregate large quantities of data into multiple senior management and executive reports, streamline content, and maintain consistency between reports.
</li><li>Coordinate across multiple stakeholders and effectively challenge the quality of compliance and risk data insights.
</li><li>Conduct training to Compliance Units on drafting insights on regulatory risks, high and overdue issues, and other compliance metrics.
</li><li>Provide support as needed on other compliance reporting including risk dashboards and risk frameworks.
</li><li>Make sure latest regulatory expectations and supervisory feedback are incorporated into compliance reporting.
</li></ul></div><p></p><p><i>The above details are specific to the role which is outlined in the general description below. Please review the Desired Skills and Experience section below as you consider this opportunity.
</i></p><p><i>Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.
</i></p><p></p><p>The Compliance Governance &amp; Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li><p>Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
</p></li><li><p>Integrates knowledge of the enterprise sub-function&rsquo;s or business line&rsquo;s overarching strategy in developing solutions across multiple functions or operations
</p></li><li><p>Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
</p></li><li><p>Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
</p></li><li><p>Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
</p></li><li><p>Independently manages end-to-end functional programs
</p></li><li><p>Uses sophisticated analytical thought to exercise judgement and identify solutions
</p></li><li><p>Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
</p></li><li><p>Impacts the achievement of sub-function or business line objectives within the area they are accountable for
</p></li><li><p>Work is guided by policies and industry standards/methods
</p></li><li><p>Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
</p></li><li><p>Works autonomously as the lead and guides others within area of expertise
</p></li></ul><p></p><p><b>Education &amp; Experience:
</b></p><ul><li><p>Undergraduate degree or equivalent work experience
</p></li><li><p>7+ years of experience
</p></li></ul><p></p><p><b>Preferred Skills:
</b></p><ul><li><p><b>Minimum of 8 years of experience in Compliance, Risk Management, Audit, or a related compliance role.
</b></p></li><li><p><b>Strong executive writing skills for senior audiences focused on messaging, clarity, and precision.
</b></p></li><li><p><b>Proficiency in Microsoft Office Suite - especially Microsoft PowerPoint, Excel, Word, and Visio.
</b></p></li><li><p><b>Strong stakeholder management skills across different Compliance groups to drive high-quality and accurate reporting insights.
</b></p></li><li><p><b>Strong analytical and communication skills with the ability to escalate and articulate risks to senior leadership.
</b></p></li><li><p><b>Exceptional attention to detail, organizational skills, and critical thinking skills.
</b></p></li><li><p><b>Familiarity with data visualization tools including PowerBI and Tableau a plus
</b></p></li></ul><p></p><p><b>Customer Accountabilities:
</b></p><ul><li><p>Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
</p></li><li><p>Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
</p></li><li><p>Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
</p></li><li><p>Assists Compliance team members in the use of Issues and Events system for tracking and reporting
</p></li><li><p>Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
</p></li><li><p>Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
</p></li><li><p>Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
</p></li><li><p>Interacts with control functions within the organization
</p></li><li><p>Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
</p></li><li><p>Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
</p></li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li><p>Adheres to enterprise frameworks and methodologies that relate to activities for our business area
</p></li><li><p>Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
</p></li><li><p>Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
</p></li><li><p>Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
</p></li><li><p>Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
</p></li><li><p>Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
</p></li><li><p>Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
</p></li><li><p>Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
</p></li><li><p>Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
</p></li><li><p>Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements
</p></li><li><p>Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
</p></li><li><p>Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
</p></li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li><p>Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
</p></li><li><p>Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
</p></li><li><p>Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
</p></li><li><p>Participates in personal performance management and development activities, including cross training within own team
</p></li><li><p>Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
</p></li><li><p>Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
</p></li><li><p>Contributes to a fair, positive and equitable environment that supports a diverse workforce
</p></li><li><p>Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
</p></li></ul><p></p><p><b>Physical Requirements:
</b></p><p>Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
</p><ul><li><p>Domestic Travel &ndash; Occasional
</p></li><li><p>International Travel &ndash; Never
</p></li><li><p>Performing sedentary work &ndash; Continuous
</p></li><li><p>Performing multiple tasks &ndash; Continuous
</p></li><li><p>Operating standard office equipment - Continuous
</p></li><li><p>Responding quickly to sounds &ndash; Occasional
</p></li><li><p>Sitting &ndash; Continuous
</p></li><li><p>Standing &ndash; Occasional
</p></li><li><p>Walking &ndash; Occasional
</p></li><li><p>Moving safely in confined spaces &ndash; Occasional
</p></li><li><p>Lifting/Carrying (under 25 lbs.) &ndash; Occasional
</p></li><li><p>Lifting/Carrying (over 25 lbs.) &ndash; Never
</p></li><li><p>Squatting &ndash; Occasional
</p></li><li><p>Bending &ndash; Occasional
</p></li><li><p>Kneeling &ndash; Never
</p></li><li><p>Crawling &ndash; Never
</p></li><li><p>Climbing &ndash; Never
</p></li><li><p>Reaching overhead &ndash; Never
</p></li><li><p>Reaching forward &ndash; Occasional
</p></li><li><p>Pushing &ndash; Never
</p></li><li><p>Pulling &ndash; Never
</p></li><li><p>Twisting &ndash; Never
</p></li><li><p>Concentrating for long periods of time &ndash; Continuous
</p></li><li><p>Applying common sense to deal with problems involving standardized situations &ndash; Continuous
</p></li><li><p>Reading, writing and comprehending instructions &ndash; Continuous
</p></li><li><p>Adding, subtracting, multiplying and dividing &ndash; Continuous
</p></li></ul><p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
</p><p></p><p>#LI_AMCBCorporate
</p><p></p><p><b>Who We Are:
</b><br>
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
</p><p></p><p>TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you&rsquo;ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we&rsquo;re here to support you towards your goals. As an organization, we keep growing &ndash; and so will you.
</p><p></p><p><b>Our Total Rewards Package<br>
</b></p><p><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
</p><p></p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b><br>
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD &ndash; and we&rsquo;re committed to helping you identify opportunities that support your goals.
<br>
<br>
<b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
<br>
<br>
<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
</p><p></p><p><b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Compliance Governance & Operations Manager (US) - Management Reporting

Crédit Agricole

<div><div><div><h2 class="jobSectionHeader"><b>Description du poste
</b></h2></div></div><p></p><div><div><p><b>Summary
</b></p><p>The VP, Crisis &amp; Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank&rsquo;s crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including:
</p><ul><li>Technology and cyber incidents
</li><li>Third-party or supply chain failures
</li><li>Natural disasters (e.g., hurricanes, earthquakes, wildfires)
</li><li>Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence)
</li><li>Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions)
</li><li>Pandemic or public health crises
</li><li>Infrastructure outages (e.g., power, telecommunications, water supply)
</li></ul><p>The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums.
</p><p>The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness.
</p><p><b>Salary Range: </b>$150k-$180k
</p><p><b>Key Responsibilities
</b></p><ul><li>Strategic Leadership
<br>
<ul><li>Develop and lead a crisis and incident management strategy aligned to the bank&rsquo;s operational resilience framework and key business services.
</li><li>Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies.
<br>
Establish and manage governance forums and escalation protocols for crisis and incident oversight.
<br>
o Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders.
</li></ul></li><li>Incident Response and Crisis Management
<ul><li>Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications.
</li><li>Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols.
</li><li>Ensure that major incidents&mdash;including those involving third parties and cyber events&mdash;are managed in line with regulatory requirements.
</li><li>Integrate internal communications tools and channels into a unified communications strategy.
</li><li>Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken.
</li></ul></li></ul><p>#LI-DNI</p></div></div></div><p></p>
<br><p></p><div><div><div><ul><li><h2 class="jobSectionHeader"><b>Crit&egrave;res de candidature
</b></h2><div><div><div><div><div><div><div>Niveau d'&eacute;tude minimum
</div><div>Bac + 3 / L3
</div></div><div><div>Formation / Sp&eacute;cialisation
</div><div><b>Education Essential: </b>Bachelor&rsquo;s degree in Risk Management, Information Technology, Business Continuity, or a related field. <b>Education Desirable:
</b><ul><li>Advanced degree (MBA, MS) is strongly preferred.
</li><li>Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred.
</li></ul><br>
<b>Experience Essential:
</b><ul><li>Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity.
</li><li>Experience leading cross-border incident response and regulatory engagement
</li></ul><b>Experience Desirable:
</b><ul><li>At least 3 years of experience in a senior leadership role within the banking or financial services industry.
</li></ul></div></div><div><div>Niveau d'exp&eacute;rience minimum
</div><div>11 ans et plus
</div></div><div><div>Comp&eacute;tences recherch&eacute;es
</div><div><b>Competencies Essential:
</b><ul><li>Incident Management: Ability to analyze, prioritize, and manage incidents effectively. Cross-functional command and coordination.
</li><li>Strategic Thinking: Ability to align crisis and incident management initiatives with business objectives and regulatory requirements.
</li><li>Communication&amp;Documentation: Ensure thorough documentation and clear communications over crisis and incident management activities.
</li><li>Leadership&amp;Team Management: Proven track record of building and leading high performing teams. Strong project management skills. Ability to thrive in fast-paced, high-stakes environment.
</li><li>Regulatory Compliance: Expertise in navigating banking regulations and audit readiness. Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC.
</li><li>Crisis Leadership: Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains.
</li><li>Operational Discipline: Skilled in developing response processes that are scalable, measurable, and auditable.
</li><li>Influence &amp; Communication: Strong ability to engage and influence executive leadership and cross-functional teams under pressure.
</li><li>Continuous Improvement: Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle.
</li></ul><b>Competencies Desirable:
</b><ul><li>Recognized as a subject matter expert in the incident management space
</li><li>Cybersecurity incident response collaboration
</li></ul></div></div><div><div>Outils informatiques
</div><div><b>Skills and Knowledge Essential:
</b><ul><li>Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc.
</li><li>Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc.
</li><li>Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.
</li></ul><b>Skills and Knowledge Desirable:
</b><ul><li>Automation and AI-based incident response triggers
</li><li>Advanced dashboarding and incident trend analysis
</li></ul></div></div><div><div>Langues
</div><div>Proficiency in English (both written and verbal)
</div></div></div></div></div></div></div></li><p></p><li><h2 class="jobSectionHeader"><b>Entreprise Cr&eacute;dit Agricole CIB
</b></h2><div><div><div><div><div><p>A propos de Cr&eacute;dit Agricole Corporate and Investment Bank (Cr&eacute;dit Agricole CIB) Cr&eacute;dit Agricole CIB est la banque de financement et d'investissement du groupe Cr&eacute;dit Agricole, 10&egrave;me groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022). Pr&egrave;s de 8600 collaborateurs r&eacute;partis dans plus de 30 implantations en Europe, Am&eacute;riques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers &agrave; travers le monde. Cr&eacute;dit Agricole CIB propose &agrave; ses clients grandes entreprises et institutionnels une gamme de produits et services dans les m&eacute;tiers de la banque de march&eacute;s, de la banque d'investissement, des financements structur&eacute;s, de la banque commerciale et du commerce international. Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre compl&egrave;te pour l'ensemble de ses clients. La majorit&eacute; des postes est &eacute;ligible au t&eacute;l&eacute;travail dans les conditions pr&eacute;vues par notre accord reposant sur le double volontariat (collaborateur &amp; manager) et apr&egrave;s une p&eacute;riode d'int&eacute;gration r&eacute;ussie. Cr&eacute;dit Agricole CIB s'engage en faveur de l'insertion des personnes en situation de handicap, ainsi ce poste est ouvert &agrave; toutes et &agrave; tous. Pour plus d'information : www.ca-cib.fr Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/</p></div></div></div></div></div></li></ul></div></div></div>

Crisis & Incident Management Lead – Operational Resilience - Vice President

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Global Supplier Services (GSS) organization brings together Category Sourcing, Third Party Oversight, Procurement Operations, Accounts Payable, Supplier Relationship Management, Supplier Diversity, and Customer Experience into one team. This group of more than 900 employees (in 11 countries) manages the source-to-pay processes for JPMorgan Chase in a manner that mitigates supplier-related Risks, enhances supplier performance and manages supplier expenses, while providing the firm an optimal customer experience.</p><p>
As a Head of Supplier Controls Intelligence, with in Global Supplier Service, you will play a crucial leadership role within the Corporate Third-Party Oversight (CTPO) organization, directly reporting to the Global Head of CTPO. Your role is designed to transform the Supplier Due Diligence teams by integrating state-of-the-art supplier controls methodologies. Your key responsibilities include optimizing intelligence collection processes, expanding visibility into supplier risks, and translating data into actionable insights. You will also be required to engage with senior executives, effectively communicate with stakeholders, explore innovative applications of intelligence across Third-Party Oversight (TPO) processes, and align initiatives with Lines of Business (LOBs). Furthermore, your position involves overseeing data analysis, fostering a culture of innovation, and building strong stakeholder relationships to propel control initiatives forward.</p><p><b>
Job Responsibilities:</b></p><ul>
<li>Lead the adoption of cutting-edge methods for supplier controls to enhance data collection and improve risk visibility, contributing to an organization that values innovation, promoting a proactive approach to risk management.</li>
<li>Streamline collection processes to maximize efficiency and effectiveness, ensuring timely and accurate data acquisition.</li>
<li>Convert diverse data sets into cohesive, actionable insights, and enhance communication with stakeholders.</li>
<li>Innovate the application of insights within Third-Party Oversight (TPO) processes, providing assessors with indirect information and summarizing findings into thematic risk categories.</li>
<li>Work closely with Lines of Business (LOBs) to ensure efforts are aligned with business objectives and risk management strategies.</li>
<li>Develop and implement strategies to capitalize on advancements in supplier controls, enhancing risk management capabilities.</li>
<li>Drive the transformation of SAS into an organization focused on management of residual risk.</li>
<li>Oversee the collection, analysis, and dissemination of data to support decision-making and risk mitigation.</li>
<li>Engage with senior regulators to inform and influence best practices in risk management, ensuring compliance and proactive risk mitigation.</li>
<li>Foster a team culture that prioritizes innovation and continuous improvement, encouraging creative solutions to complex challenges.</li>
<li>Build and maintain strong relationships with internal and external stakeholders to support and advance strategic initiatives.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul>
<li>15+ years experience in a senior leadership role specializing in third-party risk management, demonstrating a strong track record of success.</li>
<li>In-depth expertise in supplier controls intelligence and risk management practices, with a focus on implementing industry best practices.</li>
<li>Demonstrated proficiency in integrating and interpreting complex data from diverse sources to drive informed decision-making.</li>
<li>Outstanding communication and collaboration skills, with the ability to work seamlessly across cross-functional teams and foster a cooperative work environment.</li>
<li>Proven capability to effectively engage and build relationships with senior regulators, influencing risk management practices and ensuring compliance.</li>
<li>Strategic thinker with a history of successfully driving organizational transformation and fostering innovation, leading to enhanced performance and growth.</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Head of Supplier Controls Intelligence, Managing Director - Global Supplier Services

<div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
</p><p>Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
</p><p></p><p>The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.
</p><p></p><p>This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You&rsquo;ll serve as a key partner to stakeholders, driving the success of one of the company&rsquo;s most critical operational risk initiatives.
</p><p>This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management &mdash; shaping the way GCS approaches RCSA program governance.
</p><p></p><h3 class="jobSectionHeader"><b>Key Responsibilities:
</b></h3><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.
</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.
</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.
</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.
</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs
</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency
</li></ul><p></p><h3 class="jobSectionHeader"><b>Minimum Qualifications:
</b></h3><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail
</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios
</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge
</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery
</li><li>Experience in preparing materials for senior stakeholders and committees
</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality
</li></ul><p></p><h3 class="jobSectionHeader"><b>Preferred Qualifications:
</b></h3><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus
</li><li><p>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus<br>
</p></li></ul><p></p><p>ORMCM
</p><p></p><p>Salary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits
</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we&rsquo;ll consider your location, experience, and other job-related factors.
</p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
</p><p>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster</p></div><p></p>

Director - RCSA Program Management

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