outsource - sales & call center representative

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operations & sports financial support specialist

account manager

assistant manager demand planning Jobs in Cairo Egypt

assistant manager demand planning

b2b associate, customer acquisition Jobs in Cairo Egypt

b2b associate, customer acquisition

order management analyst Jobs in Cairo Egypt

order management analyst

outsource - sales & call center representative Jobs in Cairo Egypt

sales development representative

Qureos

Job Description We are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic sales team. In this role, you will be responsible for identifying and qualifying potential leads, building relationships with key decision-makers, and ultimately driving new business for Qureos. Key Responsibilities: - Conduct market research and identify potential leads - Reach out to prospects through cold calling, email campaigns, and social media - Build and maintain relationships with key decision-makers - Qualify leads and schedule meetings for the sales team - Collaborate with the sales team to develop targeted strategies for lead generation - Follow up with prospects to nurture relationships and move them through the sales funnel - Keep accurate records of all communication with leads in our CRM system - Provide regular updates and reports on your performance and progress to the sales manager Qualifications: - Bachelor's degree in Business, Marketing, or a related field - 1-5 years of experience in sales or business development, preferably in the software industry - Proven track record of meeting or exceeding sales targets - Excellent communication and interpersonal skills - Strong negotiation and persuasion abilities - Self-motivated and able to work independently - Familiarity with CRM software and lead generation strategies - Willingness to learn and adapt to new technologies and market trends What We Offer: - Competitive salary and commission structure - Comprehensive training and career development opportunities - Positive and supportive work environment - Opportunity for growth and advancement within the company - Attractive benefits package including health insurance, retirement plans, and more If you are a driven and ambitious individual with a passion for sales and technology, we want to hear from you! Join our team at Qureos and be a part of our exciting journey to revolutionize the industry. Apply now and take the first step towards a rewarding career.

Sales Development Representative

Diversey

<div>
 
 
 Job Title:
 
 Account Manager &ndash; Sales FSR
 
 
 
 Function:
 
 Sales &ndash; FSR
 
 
 
 Scope:
 
 Account / Relationship Management with primary focus on existing business. New business development is secondary.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage assigned customer accounts within the food service and retail (FSR) sector and maintain strong long-term relationships with key stakeholders.
 </li>
 <li>
 Ensure customer satisfaction by understanding needs and aligning them with company products and services, particularly in hygiene and sanitation solutions.
 </li>
 <li>
 Maintain and grow revenue within existing accounts, including price capture and gross profit improvement.
 </li>
 <li>
 Identify new product opportunities and support sales activities within current customers.
 </li>
 <li>
 Provide technical service and support &mdash; including product training, hygiene audits, and dilution system checks &mdash; to add value and strengthen customer partnerships.
 </li>
 <li>
 Conduct regular customer follow-ups and status meetings as needed.
 </li>
 </ul>
 
 
 Knowledge &amp; Complexity:
 
 
 
 Requires good job knowledge and the ability to perform routine activities using standard procedures and reports. Familiarity with hygiene and cleaning solutions within food service and retail environments is essential.
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Experience in the food service and/or retail industry
 </li>
 <li>
 Background in hygiene, cleaning, or sanitation solutions is strongly preferred
 </li>
 <li>
 Proven account management or field sales experience
 </li>
 <li>
 Strong relationship-building and communication skills
 </li>
 <li>
 Willingness to travel within the assigned territory
 </li>
 </ul>
 
 
</div>

Account Manager

PepsiCo

<div>
 
 Overview
 
 
 
 As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distributor Management reporting. Responsible to train and, lead their delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide support to PepsiCo Sales team, KAMs, and Distributors, enabling achievement of critical customer initiatives and KPIs including monthly sales targets, on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions.
 </li>
 <li>
 Review distributor and customer dashboards (Claims data, incentives, D&amp;A)
 </li>
 <li>
 Complete weekly analysis and reporting of fill rate against customer order (95% standard) to ID root causes
 </li>
 <li>
 Drive and supporting continuous process improvement and standardization in order to increase efficiency
 </li>
 <li>
 Report performance on Customer/Distributor Management order to Markets/Cluster to the Capability and Sales Lead
 </li>
 <li>
 Participate in regular operational review calls with Business Partners and Business Leaders
 </li>
 <li>
 Work with other capability leaders within GBS and sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
 </li>
 <li>
 Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
 </li>
 <li>
 Discuss team performance with management and make recommendations for team development and succession planning
 </li>
 <li>
 Maintain relationship with client and key business stakeholders
 </li>
 <li>
 Manage team&rsquo;s scope, workload and ad hoc requests
 </li>
 <li>
 Act as a point of contact for and BU sales teams and multi-function business leaders
 </li>
 <li>
 Ongoing training of team members
 </li>
 <li>
 Identify and resolve recurring performance problems and improvement opportunities
 </li>
 <li>
 Train, coach, and direct both the own team and members of other capability teams to insure continuous improvement in processes and functions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Sales/Sales Operations/Supply Chain/Logistics
 </li>
 <li>
 Previous experience as a people leader and direct people management is a must
 </li>
 <li>
 3-5 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline
 </li>
 <li>
 Ability to provide superior customer service
 </li>
 <li>
 Best-in-class time management skills, ability to multitask, set priorities, and plan
 </li>
 <li>
 Strong use of influencing skills to gain alignment
 </li>
 <li>
 SAP &amp; PBI basic knowledge
 
 
 </li>
 </ul>
 Differentiating Competencies Required
 
 
 <ul>
 <li>
 Towering strength in O2C processes, ways of working, and systems
 </li>
 <li>
 Strong reporting analytical skills
 </li>
 <li>
 Leans Six Sigma &amp; Process Improvement awareness
 </li>
 <li>
 Excellent communication skills (English); consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
 </li>
 <li>
 Be flexible, organized and able to handle competing priorities
 </li>
 <li>
 Organization effectiveness
 </li>
 </ul>
</div>

Order Management Analyst

Bridgestone EMEA

<div>
 POSITION SNAPSHOT
 
 
 JobReq ID: 55057
 
 
 Type of work: On site
 
 
 Type of contract: Open-ended/permanent
 
 
 Full/Part Time: Full time
 
 
 Location:
 
 
 Cairo, EG
 
 
 
 About Us
 
 
 
 Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a &ldquo;Bridgestone West&rdquo; strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
 
 
 
 About The Role
 
 
 
 
 About the Role
 
 
 
 
 Job Purpose
 
 
 
 The Account Lead-Consumer will report to the Regional Director-Africa. The Account Lead is primarily responsible for handling distributers and customers in designated markets. This is a regional role, based in
 
 Cairo,Egypt
 
 interacting with our entities based in Egypt
 
 
 The Account Lead is responsible for setting and executing the marketing sales plan and targets, in line with the Bridgestone Group core values. They take full ownership of their territory in regard to knowing the market channels, the competition and relevant pricing of the product.
 
 
 
 Main Responsibilities
 
 
 
 
 1
 
 
 . Client &amp; Account Management
 
 
 
 
 <ul>
 <li>
 Manage relationships with distributor senior management and sales teams
 </li>
 <li>
 Lead key account management and ensure customer satisfaction
 </li>
 <li>
 Drive profitability for both distributors and Bridgestone
 </li>
 <li>
 Market Development &ndash; Consumer Tyres
 </li>
 <li>
 Develop and execute consumer tyre market strategies across Egypt
 </li>
 <li>
 Analyze market trends, pricing, consumer behavior, and channel performance
 </li>
 <li>
 Monitor regional factors such as vehicle trends, seasonality, and regulations
 </li>
 <li>
 Translate insights into actionable business strategies
 </li>
 <li>
 Business Development &amp; Channel Management
 </li>
 <li>
 Identify and develop new business opportunities
 </li>
 <li>
 Expand distribution across retail, workshops, and regional channels
 </li>
 <li>
 Ensure optimal product mix, pricing, and market execution
 </li>
 <li>
 Track competitor activity and market dynamics
 </li>
 <li>
 Supply Chain &amp; Operations
 </li>
 <li>
 Coordinate with supply chain teams to ensure product availability (1,000+ SKUs)
 </li>
 <li>
 Support stock optimization and forecasting
 </li>
 <li>
 Manage monthly orders and demand planning with distributors
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Develop annual, quarterly, and monthly sales plans
 </li>
 <li>
 Execute marketing activities and manage budgets with central teams
 </li>
 <li>
 Ensure alignment with Bridgestone MEA strategy and brand standards
 </li>
 <li>
 Enhance go-to-market strategies and operational efficiency
 </li>
 <li>
 Market Intelligence &amp; Reporting
 </li>
 <li>
 Conduct market and competitor analysis
 </li>
 <li>
 Monitor product launches, promotions, and pricing trends
 </li>
 <li>
 Provide structured market feedback to regional/global teams
 </li>
 <li>
 Track distributor performance and implement improvement plans
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Collaborate with internal teams and external partners
 </li>
 <li>
 Act as a business consultant to distributors
 </li>
 <li>
 Ensure effective communication across all stakeholders
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (Business, Marketing, or related field preferred)
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 <ul>
 <li>
 5-7 years of Proven experience in sales, key account management, or distribution management
 </li>
 <li>
 Experience in automotive or tyre industry is a strong advantage
 </li>
 <li>
 Regional (Africa/Middle East) exposure preferred
 
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 
 <ul>
 <li>
 Strong understanding of market analysis, pricing, and sales planning
 </li>
 <li>
 Experience in supply chain coordination and forecasting
 </li>
 <li>
 Proficiency in MS Office and reporting tools
 
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 
 <ul>
 <li>
 English (mandatory)
 </li>
 <li>
 Arabic and/or French (preferred)
 
 
 
 </li>
 </ul>
 
 Behavioral Skills
 
 
 
 
 <ul>
 <li>
 Strong leadership and relationship management
 </li>
 <li>
 Strategic thinking and problem-solving
 </li>
 <li>
 Excellent communication and negotiation skills
 </li>
 <li>
 Results-driven with high accountabilityTop of Form
 
 
 
 </li>
 </ul>
 
 Bottom of Form
 
 
 
 
 What We Offer
 
 
 
 At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive payment; we will provide you:
 
 
 
 <ul>
 <li>
 A supportive and engaging onboarding experience to ensure a smooth transition into our team.
 </li>
 <li>
 The opportunity to develop and grow, through training and regular mentorship.
 </li>
 <li>
 Corporate Social Responsibility activities.
 </li>
 <li>
 A truly global, dynamic and challenging work environment.
 </li>
 <li>
 Agility and work/life effectiveness and your long-term well-being.
 </li>
 <li>
 A diverse and inclusive team.
 
 
 
 </li>
 </ul>
 We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
</div>

Account Lead - Consumer(Egypt)

Concentrix

<div>
 
 Job Description
 
 <ul>
 <li>
 Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
 </li>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
 <li>
 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager
 </li>
 </ul>
 
 
 
 
 Additional Job Description
 
 <ul>
 <li>
 2+ years of experience working in a customer service or sales capacity
 </li>
 <li>
 Prior success in achievement of personal and team sales quota/goals
 </li>
 <li>
 Experience in high-volume calling
 </li>
 <li>
 Experience learning new technology and data
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Excellent knowledge of MS Office programs
 </li>
 <li>
 Experience working with Salesforce.com or similar CRM
 </li>
 <li>
 Experience or willingness to work from home
 </li>
 </ul>
 
 
</div>

B2B Associate, Customer Acquisition

eClerx

<div>
 
 Job Description
 
 
 
 As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Answering incoming calls from customers in a professional and courteous manner.
 </li>
 <li>
 Listening actively to customers and asking probing questions to fully understand their needs and concerns.
 </li>
 <li>
 Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
 </li>
 <li>
 Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
 </li>
 <li>
 Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
 </li>
 <li>
 Meeting or exceeding individual and team sales targets.
 </li>
 <li>
 Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills in English.
 </li>
 <li>
 Previous experience in a customer service and sales role, preferably in a call center environment.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Strong problem-solving skills and the ability to think on your feet.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Familiarity with basic computer skills and knowledge of CRM systems.
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in any field is preferred.
 
 
 </li>
 </ul>
 If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.
</div>

Analyst

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175658
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 The Assistant Projects Manager is a pivotal role responsible for the day-to-day planning, coordination, and execution of a diverse portfolio of projects within the shopping center. This includes tenant expansions, unit splits, new unit creation, mall refurbishments, and area renovations.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.
 </li>
 <li>
 Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.
 </li>
 <li>
 Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.
 </li>
 <li>
 Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.
 </li>
 <li>
 Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.
 </li>
 <li>
 Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.
 </li>
 <li>
 Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.
 </li>
 <li>
 Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.
 </li>
 <li>
 Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of asbuilt drawings and operation &amp; maintenance manuals.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 3-5 years&rsquo; relevant experience in a Shopping Centre/Mall/Real Estate especially with some background in Civil Defense Service would be highly advantageous.
 
 
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 University Graduate in Engineering, Bilingual (English and Arabic speaking skills desirable)
 </li>
 <li>
 Architect or Civil Background is a Must.
 </li>
 <li>
 Experience in facility management, maintenance planning, and safety protocols
 </li>
 <li>
 Strong organizational, budgeting, and project management skills
 </li>
 <li>
 MBA in Management or related field is preferred. MBA &ndash; PMP &ndash; FMP
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Assistant Manager - Projects | Asset Management | Real Estate

Explore 32+ Sales development representative in Cairo Egypt this April. Find roles across top companies and apply now to boost your career.