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operations manager

sales manager

assistant marketing manager

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sales manager groups events

Mandarin Oriental Hotel Group

<div>Sales Manager - Groups &amp; Events

Mandarin Oriental Muscat is looking for a Sales Manager - Groups &amp; Events

to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.

Key Responsibilities:
<ul>
<li>Drive proactive sales for group bookings and events</li>
<li>Develop and manage a portfolio of local and regional corporate accounts.</li>
<li>Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.</li>
<li>Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.</li>
<li>Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.</li>
<li>Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.</li>
<li>Collaborate with other departments to ensure client satisfaction and successful event execution.</li>
<li>Track and report on sales performance metrics and forecasts.</li>
</ul>
Requirements:
<ul>
<li>Proven experience in group sales and corporate account management within the UAE hospitality or events sector.</li>
<li>Strong knowledge corporate &amp; groups and events market.</li>
<li>Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and proactively generates leads and close deals.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Sales Manager - Groups & Events

Mandarin Oriental

<div>
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 Sales Manager - Groups &amp; Events
 
 
 
 to join our
 
 Sales and Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive proactive sales for group bookings and events
 </li>
 <li>
 Develop and manage a portfolio of local and regional corporate accounts.
 </li>
 <li>
 Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.
 </li>
 <li>
 Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.
 </li>
 <li>
 Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.
 </li>
 <li>
 Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.
 </li>
 <li>
 Collaborate with other departments to ensure client satisfaction and successful event execution.
 </li>
 <li>
 Track and report on sales performance metrics and forecasts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in group sales and corporate account management within the UAE hospitality or events sector.
 </li>
 <li>
 Strong knowledge corporate &amp; groups and events market.
 </li>
 <li>
 Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work independently and proactively generates leads and close deals.
 </li>
 <li>
 Fluency in English is required; additional languages are a plus.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The Director of Groups & Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups & Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&B, Rooms, and other departments to uphold Shangri-La’s service standards and reputation for excellence.
 
Key Responsibilities
 
Event Planning & Execution
 
Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
 Coordinate with culinary and F&B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
Guest Experience & Service Standards
 
Guarantee personalized service by understanding guest needs and providing tailored event solutions.
 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
Hygiene, Safety & Compliance
 
Enforce Shangri-La’s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
Administration, Reports & Communication
 
Review daily and overnight reports to track event operations and progress.
 Share key information and updates from other divisions with the Groups & Events team.
 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
 Attend EXCOM meetings and contribute insights related to events and group business.
 
Meetings & Reviews
 
Lead monthly Groups & Events meetings to review: 
Maintenance needs and Engineering updates
 Sales & Catering pipeline updates
 Event achievements, challenges, and feedback
 Training needs and service improvement plans
 
Budgeting & Forecasting
 
Prepare annual budgets and forecasts for the Groups & Events division based on historical data, market trends, and future demand.
 Monitor daily revenue, covers, and average spend per event.
 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
Strategic Leadership
 
Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
 Identify and pursue new business opportunities through competitor analysis and market intelligence.
 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
Operational Management
 
Oversee day-to-day operations of banqueting, events, and catering services.
 Ensure timely and accurate event setup, service delivery, and breakdown.
 Maintain high standards of décor, equipment, and service across all event venues.
 
Financial Oversight
 
Manage event-related financials, including revenue generation, cost control, and profitability analysis.
 Optimize cost per cover and monitor cost of sales in coordination with F&B and Culinary.
 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
Team Development
 
Lead, coach, and develop the Groups & Events leadership team to deliver consistent excellence.
 Foster a culture of collaboration, accountability, and guest-centric service.
 Ensure succession planning and professional growth through training and development programs.
 
Client & Guest Engagement
 
Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.

Director of Groups and Events (173304)

Crowne Plaza Hotel

<div>Do you picture yourself as a Sales Manager? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location suits business, meetings, and leisure travel.

As Sales Manager, you&rsquo;ll be responsible for developing new business opportunities, strengthening existing client relationships, and maximizing revenue for the hotel. You&rsquo;ll proactively manage corporate, MICE, and leisure accounts while collaborating with internal teams to ensure service excellence and guest satisfaction.

A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Develop and implement proactive sales strategies to achieve revenue targets.</li>
<li>Build strong relationships with key accounts, travel partners, and corporate clients.</li>
<li>Identify new markets and business opportunities to drive growth.</li>
<li>Conduct client visits, attend trade shows, and represent the hotel at industry events.</li>
<li>Prepare and deliver effective sales proposals and presentations.</li>
<li>Collaborate with the Revenue, Marketing, and Operations teams to optimize performance.</li>
<li>Maintain accurate records of sales activities and ensure timely reporting.</li>
</ul>
What do we need from you?
<ul>
<li>Bachelor&rsquo;s degree in business, Hospitality, or related field.</li>
<li>Minimum 3&ndash;5 years&rsquo; experience in hotel sales, preferably within IHG or other international hotel brands.</li>
<li>Strong market knowledge of corporate, leisure, and MICE segments.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Proactive, results-driven, and able to work independently as well as part of a team.</li>
<li>Fluency in English; additional languages are an advantage.</li>
</ul>
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 
<div></div> 
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Sales Manager

IHG Hotels & Resorts

<div><div>Director of Sales &amp; Marketing
<div></div><div><div>Hotel Brand: Crowne Plaza Hotels &amp; Resorts
 
Location: Oman, Muscat
Hotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113
Job number: 143509<div> 
 
 
</div></div><div><div><div>DIRECTOR OF SALES &amp; MARKETING</div><div> 
</div>
<div>YOUR DAY-TO-DAY:
</div>
<div>Position Summary
</div>
<div>The primary role of the Director of Sales &amp; Marketing is to ensure the overall success of the hotel by meeting or exceeding top-line revenue goals, efficiently managing sales and marketing expenses, training and developing sales team members, and actively participating in company events and programs. This includes daily sales efforts to bring in new business, strengthen relationships with existing clients, overall positioning of the hotel, brand communication, and the development of guests for the property, encompassing rooms, dining outlets, and events. Furthermore, they are responsible for implementing yield strategies, monitoring market performance, forecasting, and achieving optimal business mix targets. Strategies will encompass pricing, direct sales, market mix, marketing, and public relations. Candidates must have a dynamic leadership style, excellent communication and decision-making skills, networking abilities, and astute business acumen. The position reports to the General Manager.
</div>
<div>Duties &amp; Responsibilities
</div>
<ul><li>Develop and implement strategic Sales and Marketing plans for the Hotel designed to achieve Company financial objectives. This includes all revenue streams of a full-service operation.</li>
<li>Prepare 30-60-90 Day Revenue Forecast and analyse current/potential market and sales trends.</li>
<li>Coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet established revenue plan.</li>
<li>Create effective Sales Programs that will increase awareness and foster a positive perception of the Hotel, its activities, culinary services, and personnel.</li>
<li>Support hotel B2B marketing, digital marketing, social media, public relations, and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective.</li>
<li>Establish performance and development goals for team members and implement continuous improvement plans.</li>
<li>Provide mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance. Ensure that team members have market data, tools, and equipment to be successful.</li>
<li>Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel.</li>
<li>Demonstrate knowledge of the travel industry, current market trends, and economic factors.</li>
<li>Continuously analyse the international event market, identifying trends, competition, and opportunities</li>
<li>Develop rates and group sales deployment strategies through a review of competitive data, demand analysis, and mix management.</li>
<li>Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel.</li>
<li>Monitor the production of all top accounts and evaluate trends within the market.</li>
<li>Prepare and control the hotel budget for sales, promotions, and advertising.</li>
<li>Manage all sales-related product invoicing and contracting due dates.</li>
<li>Represent the Hotel at trade shows, conventions, receptions, and promotional events.</li>
<li>Participate in sales calls with team members and independently, to acquire/close new business.</li>
<li>Effectively communicate and market aspects of the hotel that are sustainable or &ldquo;green&rdquo; and use information to gain new business opportunities.</li>
<li>Ad-hoc duties &ndash; unexpected moments when we have to pull together to get a task done.</li>
</ul>
<div>WHAT WE NEED FROM YOU:
</div>
<ul><li>Bachelor&rsquo;s degree or equivalent experience in Hospitality Sales &amp; Marketing.</li>
<li>Three or more years of experience in a full-service Hotel Sales and Marketing setting, with direct Sales team leadership experience.</li>
<li>You will be a creative and results-driven individual, with strong leadership skills, and a passion for delivering excellence.</li>
<li>Knowledge of selling to all market segments, with experience in international events and airline markets being an asset.</li>
<li>Proven track record in sales and marketing with the ability to build and foster relationships.</li>
<li>Ability to demonstrate a commercially focused mindset with a keen eye for detail and strong analytical skills.</li>
<li>Strong understanding/experience of Hotel Operations in a multi-cultural environment.</li>
<li>Strong presentation, pitching, and negotiation skills.</li>
<li>GCC market knowledge is an asset.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
</div>Who we are
<div>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 
<div></div> 
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</div></div></div></div></div></div>

Director of Sales & Marketing

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Sales Executive (Local Corporate Accounts & Government)
 
The Sales Executive (Local Corporate Accounts & Government) is responsible for developing and maintaining strong relationships with local corporate clients, government entities, and semi-government institutions. This role focuses on maximizing revenue from room sales, meetings, conferences, and banqueting business while ensuring seamless service delivery. The incumbent will actively engage with key stakeholders, negotiate contracts, and collaborate with internal departments to achieve sales targets and strengthen Shangri-La’s position as the preferred partner for local business and government hospitality needs.
 
Key Responsibilities
 
Sales & Business Development
 
Actively source and secure business from local corporate accounts and government organizations.
 Conduct regular sales calls, client visits, and networking activities to maintain strong visibility in the market.
 Prepare and present proposals, contracts, and rate agreements that align with business requirements and profitability goals.
 Identify and develop new opportunities to increase market share in the government and corporate segments.
 
Client Relationship Management
 
Build long-term partnerships with decision-makers in ministries, government offices, and corporate companies.
 Provide personalized service and act as the main point of contact for assigned accounts.
 Organize site inspections, familiarization visits, and corporate hospitality events to showcase hotel facilities.
 Ensure professional follow-up and service recovery to secure repeat and referral business.
 
Market Intelligence & Reporting
 
Monitor competitor activities, government policies, and business trends that may affect demand.
 Provide regular updates and recommendations to the Director of Sales & Marketing on account performance and opportunities.
 Maintain accurate records of all sales activities and client communications in the CRM system.
 Prepare weekly and monthly sales reports highlighting pipeline status and conversion ratios.
 
Contracting & Negotiations
 
Negotiate local corporate and government rate agreements within company guidelines.
 Ensure contracts are accurate, up-to-date, and aligned with budgeted revenue goals.
 Monitor account performance and ensure production commitments are achieved.
 
Event & Group Coordination
 
Work closely with Groups & Events and F&B teams to coordinate corporate and government meetings, banquets, and conferences.
 Attend pre-event meetings to ensure client expectations are clearly communicated to operations.
 Support execution and follow-up for large-scale government and corporate functions.
 
Financial Accountability
 
Achieve and exceed assigned revenue targets from local corporate and government accounts.
 Optimize account contribution by increasing room nights, banquet covers, and F&B spend.
 Monitor outstanding payments and support Finance in timely collection.
 
Teamwork & Collaboration
 
Collaborate with Marketing to create targeted campaigns and promotions for corporate and government sectors.
 Coordinate with Reservations and Front Office to ensure smooth booking processes and guest handling.
 Support cross-departmental initiatives to strengthen overall guest satisfaction.
 
Key Competencies
 
Proven sales experience in hospitality, preferably with focus on corporate and government segments.
 Strong networking and relationship-building skills with local business communities.
 Excellent communication, negotiation, and presentation abilities.
 Cultural awareness and knowledge of government protocols and procedures.
 Proficiency in Microsoft Office, CRM, and hotel sales systems.

Sales Executive (Local Corporate Accounts & Government) (173308)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Sales Executive (Russian Speaking)
 
The Sales Executive (Russian Speaking) is responsible for driving sales and revenue growth from the Russian-speaking market segment. This role focuses on developing strong relationships with Russian-speaking clients, travel agents, and corporate partners, ensuring seamless communication and exceptional service. The incumbent will work closely with the Sales & Marketing team and other operational departments to maximize market share, achieve revenue targets, and position Shangri-La as the preferred choice for leisure and business travelers.
 
Key Responsibilities
 
Sales & Business Development
 
Proactively source new business from the Russian-speaking leisure, corporate, and MICE segments.
 Conduct sales calls, client visits, and participate in trade shows and roadshows targeting Russian-speaking markets.
 Prepare proposals, quotations, and contracts in Russian and English to meet client requirements.
 Identify opportunities to upsell rooms, suites, and F&B packages to maximize revenue.
 
Client Relationship Management
 
Build and maintain strong relationships with Russian-speaking clients, tour operators, and travel agencies.
 Conduct site inspections and FAM trips for potential clients from the Russian market.
 Ensure all communication and service delivery are culturally adapted and language-appropriate.
 Provide post-stay follow-ups to maintain loyalty and secure repeat business.
 
Market Intelligence & Reporting
 
Monitor competitor activities and market trends in the Russian-speaking market.
 Share regular market updates and business intelligence with the Director of Sales & Marketing.
 Maintain accurate records of accounts, leads, and activities in the CRM system.
 Prepare weekly and monthly reports on performance, pipeline, and conversion rates.
 
Event & Group Coordination
 
Support Russian-speaking groups and events, ensuring smooth communication between clients and operational teams.
 Translate and clarify client requirements for Banqueting, Rooms, and F&B teams.
 Attend pre-conference and post-event meetings when required to ensure guest satisfaction.
 
Financial Accountability
 
Achieve assigned sales and revenue targets from the Russian-speaking segment.
 Ensure pricing and contract negotiations meet profitability guidelines.
 Track account production and contribution to overall hotel revenue.
 
Teamwork & Collaboration
 
Work closely with Reservations, Front Office, and Guest Relations to ensure seamless handling of Russian-speaking guests.
 Collaborate with Marketing to design campaigns, brochures, and online content tailored for Russian markets.
 Support cross-department initiatives to enhance service for Russian-speaking guests.
 
Key Competencies
 
Native or fluent proficiency in Russian (spoken and written) and strong command of English.
 Proven sales experience in hospitality, preferably in leisure or corporate markets.
 Strong communication and negotiation skills with cultural sensitivity.
 Ability to manage multiple accounts and projects simultaneously.
 Proficiency in Microsoft Office and CRM/sales systems.

Sales Executive (Russian Speaking) (173307)

Explore 377+ Sales manager groups events in Oman this September. Find roles across top companies and apply now to boost your career.

377 sales manager groups events jobs IN Oman

Sales Manager - Groups & Events

Sales Manager - Groups & Events

Director of Groups and Events (173304)

Sales Manager

Director of Sales & Marketing

Sales Executive (Local Corporate Accounts & Government) (173308)

Sales Executive (Russian Speaking) (173307)