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Ideasoft Yazılım San ve Tic AŞ

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
&#304;&#351;te kar&#351;&#305;n&#305;zda T&uuml;rkiye&rsquo;nin lider e-ticaret altyap&#305; sa&#287;lay&#305;c&#305;s&#305; IdeaSoft!<br>
<br>
Web ve mobil tabanl&#305; yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerinde uzmanla&#351;m&#305;&#351; olan bu ekip, 2005'ten bu yana sekt&ouml;r&uuml;nde &ouml;nc&uuml;. E-ticaret ve e-ihracat alan&#305;nda k&uuml;resel bir oyuncu olma yolunda emin ad&#305;mlarla ilerliyor.Great Place to Work sertifikas&#305;na sahip IdeaSoft, do&#287;ru bilgi, de&#287;i&#351;im, i&#351;birli&#287;i ve g&uuml;venin m&uuml;kemmel bir kar&#305;&#351;&#305;m&#305; olan harika bir i&#351;yeri k&uuml;lt&uuml;r&uuml;ne sahip!<br>
<br>
H&#305;zla b&uuml;y&uuml;yen ve liderli&#287;ini s&uuml;rd&uuml;ren IdeaSoft, muhte&#351;em ekibimizin bir par&ccedil;as&#305; olarak <b>&ldquo;Sales Support Specialist&rdquo; </b>rol&uuml;nde &ccedil;al&#305;&#351;acak senin gibi parlak yetenekler ar&#305;yor! Bizimle bu heyecan dolu yolculu&#287;a kat&#305;lmak ister misin?<br>
<br>
<b>Yeni ekip arkada&#351;&#305;m&#305;z&#305;n sorumluluklar&#305; neler?</b><br>
<ul><li>Gelen demo taleplerinin aranmas&#305; ve formlar&#305;n doldurulmas&#305;,</li>
<li>Oubound datalar&#305;n&#305;n aranmas&#305; ve randevu al&#305;nmas&#305;,</li>
<li>Gelen datalar&#305;n sat&#305;&#351;a haz&#305;r hale getirilmesi i&ccedil;in ileti&#351;im ile &#305;s&#305;nd&#305;rma &ccedil;al&#305;&#351;malar&#305;n&#305;n yap&#305;lmas&#305;</li>
<li>Bireysel sat&#305;&#351; hedeflerini ger&ccedil;ekle&#351;tirmek i&ccedil;in gerekli aksiyonlar&#305; almak ve ekip hedeflerine katk&#305; sa&#287;lamak,</li>
<li>Sat&#305;&#351; verilerini d&uuml;zenli olarak g&uuml;ncel tutmak ve m&uuml;&#351;teri bilgilerini do&#287;ru &#351;ekilde y&ouml;netmek.</li>
</ul>
<br>
<b>Sana neler sunuyoruz?</b><br>
<ul><li>&Ccedil;al&#305;&#351;anlar&#305;m&#305;z&#305;n esenli&#287;i i&ccedil;in haz&#305;rlad&#305;&#287;&#305;m&#305;z E-senlik Wellbeing Program&#305; (Alan&#305;nda uzmanlardan Diyetisyen, Psikolog ve Spor E&#287;itmeni seanslar&#305; dahil &ccedil;ok kapsaml&#305; program)</li>
<li>Do&#287;um G&uuml;n&uuml; izni</li>
<li>Kad&#305;n &ccedil;al&#305;&#351;anlar&#305;m&#305;z i&ccedil;in Kad&#305;nlar G&uuml;n&uuml; &#304;zni</li>
<li>Kendimi &#304;yi Hissetmiyorum &#304;zni</li>
<li>Hastane &#304;&#351;lemleri &#304;zni</li>
<li>Resmi Daire &#304;&#351;lemleri &#304;zni</li>
<li>Yeni Baba &#304;zni</li>
<li>Sa&#287;l&#305;k Sigortas&#305;</li>
<li>Ula&#351;&#305;m &ouml;dene&#287;i</li>
<li>Aile yard&#305;m&#305;</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<ul><li>&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li>
<li>Tercihen &#304;nternet Hizmetleri, Dijital Reklam Hizmetleri (Google Ads, Facebook vb), Bili&#351;im veya Yaz&#305;l&#305;m sekt&ouml;rlerinde 1 y&#305;l ve &uuml;zeri tercihen telefon &uuml;zerinden m&uuml;&#351;teri ile ileti&#351;ime ge&ccedil;me deneyimine sahip,</li>
<li>&#304;leti&#351;im ve ikna kabiliyetine g&uuml;venen,</li>
<li>&#304;&#351; takibi konusunda planl&#305;, dikkatli ve sonu&ccedil; odakl&#305; &ccedil;al&#305;&#351;abilen, analitik y&ouml;n&uuml; g&uuml;&ccedil;l&uuml;,</li>
<li>Teknolojik geli&#351;meleri yak&#305;ndan takip eden ve ara&#351;t&#305;rmaktan keyif alan,</li>
<li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, proaktif ve sorumluluk sahibi,</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Sales Support Specialist
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Bili&#351;im - &#304;nternet
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Bilgi Teknolojileri , Yaz&#305;l&#305;m
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>Maa&#351;</b></p>
<div>:</div>
<div>33000 - 33000
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>17.10.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>16.11.2025</div></div></ul></div>

Sales Support Specialist

<div><p>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.</p><p></p><p>
This Position reports to:</p>
Customer Support Team Leader<p></p><div><p><b><br>
Your role and responsibilities
</b><br>
<br>
The work model for the role is: remote</p><p><br>
You will be mainly accountable for:</p><ul><li>
Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating with other ABB local and global departments</li><li>
Responsible for prepare robot offers/agreements with salesperson</li><li>
Following-up prepared offers, placing orders on SAP system, preparing documents for reporting</li><li>
Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.Responsible for all Robotic Business&rsquo;s invoices</li><li>
Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts</li><li>
Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management</li></ul></div><p></p><div><p><b>
Qualifications for the role
</b></p><ul><li>Bachelor's degree from related fields</li><li>
Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts</li><li>
Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook. Salesforce, SAP</li><li>
Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential</li><li>
Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers</li></ul></div><p></p><p><b>
Exciting Career Opportunity in Robotics</b></p><p>
This role is part of ABB&rsquo;s Robotics business, which is preparing to become an independent company. By joining us now, you&rsquo;ll be part of a dynamic and fast-paced organization at the forefront of robotics innovation. As we transition into a separate entity outside the ABB Group, you&rsquo;ll have the chance to shape the future, grow your career, and work alongside world-class experts in a more agile and entrepreneurial environment.</p><p></p><p>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</p></div>

AZELIS

<div><div>People. Talented, resilient, and passionate. Honest, humble, and respectful. Striving to make the world a better place by formulating for our planet&rsquo;s change makers, our people ignite the magic we make at our labs and constantly pursue ways to inspire our customers and move us forward in our journey toward innovation through formulation.</div><div>
The people at Azelis embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. We are a team united in passion, vision, and values. And we believe that we can work together to achieve everything we set our minds to.</div><div>
Our industry is ready for disruption, and we are looking for enthusiastic and innovative people who are thirsty for a challenge to join us and make a difference.</div><div>
Are you here for the change makers? You&rsquo;ve come to the right place&hellip;</div><div></div><div>
Azelis is a leading global distributor of specialty chemicals and innovative ingredients, representing first-class manufacturers across various industries.</div><div>
Founded in 2001, the company has grown both organically and through acquisitions.</div><div>
We employ almost 4,000 people globally in 63 countries and 117 offices across EMEA, Americas and APAC.</div><div></div><div>
We are looking for a Sales Support Specialist for the Turkiye Pharma &amp; Healthcare Sales team who will be responsible for customer relations.</div><div>
Mission</div><div></div><div>
Support external Sales Managers in customer service and administrative processes, in order to guarantee service to customers and increase the profitability in the relevant department.</div><div></div><div>
Main Accountabilities</div><div></div><ul><li>
Act as direct point of contact for Pharmaceutical and Nutraceutical customers</li><li>
Prepare sales prices for the Sales Managers where needed</li><li>
Follow-up on customer satisfaction</li><li>
Prepare monthly sales statistics</li><li>
Follow up orders and make smart delivery plans</li><li>
Manage customer requests for samples local and inter-company and follow-up</li><li>
Ensure best-in-class customer engagement through optimal usage of the CRM system (Dynamics 365) and the integration of the different IT systems (Outlook, CRM, Team. Advocate the use of the Customer Portal and the e-Lab (if applicable)</li><li>
Ensure pricelist update and customer communication, alert and discuss price issues at customers with the sales managers</li><li>
Ensure clear communication to customers and the internal organization on product specifications (product changes, classification, risks, PBMs, legal aspects, production process etc ...)</li><li>
Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship</li><li>
Translate the Group&rsquo;s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs</li></ul><div></div><div>
Experience, Skills &amp; Education</div><ul><li>
Commercial, enterpreneural and dynamic mindset</li><li>
Technical affinity and interest</li><li>
IT/digital savviness (CRM Dynamics 365, customer portal, usage of integrated Microsoft tools, &hellip;)</li><li>
English and local language</li><li>
Legal and quality driven</li><li>
Self-starter &ndash; Passionate about achieving goals/targets</li><li>
Understanding of customer and market dynamics and requirements</li><li>
Strong relationship building and negotiation skills</li><li>
Excellent organisational skills, structured</li><li>
Teamplayer</li><li>
Strong communication skills</li></ul><div></div><div>
Reporting line and organisational level</div><div></div><ul><li>
Commercial Manager, Business Manager</li></ul></div>

Sales Support Specialist (Hybrid)

Innomotics

<div>
 Job ID: 4305
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Istanbul, TR, 34870
 <br/>
 <br/>
 <strong>
  We are looking for a Technical Sales Support Professional (f/m/d) in Istanbul to join our team at Innomotics.
  <br/>
  <br/>
 </strong>
 <strong>
  Your change engine.
  <br/>
  <br/>
 </strong>
 Motors and drives are our business redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion &ndash; in e-motion. We are the &ldquo;we&rdquo; in power &ndash; and we can empower you.
 <br/>
 <br/>
 <strong>
  15,000 and counting.
  <br/>
  <br/>
 </strong>
 Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That&rsquo;s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let&rsquo;s go!
 <br/>
 <br/>
 <strong>
  Your future role.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   As Technical Sales Support Professional who will be responsible for sales support activities for Low Voltage Motors (LVM), you will;
  </li>
  <li>
   Develop technical solutions and prepare quotations for customer inquiries.
  </li>
  <li>
   Serve as a product specialist to assist the sales team with inquiries regarding product portfolio.
  </li>
  <li>
   Create custom designs tailored to customer requirements by maintaining communication with quotation centers at the factories.
  </li>
  <li>
   Coordinate commercial, logistics and other relevant teams during quotation preparation.
  </li>
  <li>
   Follow up internal processes from order to dispatch by coordinating related teams to ensure successful delivery, commissioning and after sales support.
  </li>
  <li>
   Promote product highlights in line with the global product strategy.
  </li>
  <li>
   Provide support for the preparation of technical specifications.
  </li>
  <li>
   Handle incoming inquiries at the call center, provide an initial response and forward the case to the appropriate sales specialist if required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your profile.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have a university degree in Electrical Engineering, Control Engineering, Electrical-Electronics Engineering, Mechatronics Engineering.
  </li>
  <li>
   In addition to very good knowledge in low voltage electrical motors, you need to have minimum 2 years of experience in sales &amp; marketing.
  </li>
  <li>
   Business fluent English skills.
  </li>
  <li>
   Analytical thinking, decision making, change orientation and good communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics
  <br/>
  <br/>
 </strong>
 As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
</div>


Technical Sales Support Professional

IQVIA

<p></p><div><p><b><i>Sales Operations Specialist </i></b><b><i>(Engelli &#304;stihdam&#305;)<br>
</i></b></p><p><br>
<i>IQVIA&trade; is The Human Data Science Company&trade;, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health &amp; Quintiles and Innovex, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
</i></p><p></p><p><i>At IQVIA Turkey, we are committed to the principle that &ldquo;an equal life is possible for everyone.&rdquo; We prioritize a perspective that embraces equality and diversity, and we integrate this approach into our corporate culture and policies. All our processes are conducted with this commitment in mind.
</i></p><p></p><p><i>In line with our Diversity &amp; Inclusion principles, we are looking for a </i><b><i>Sales Operations Specialist. </i></b><b><i>(Engelli &#304;stihdam&#305;)
</i></b></p><p></p><p><i>As a </i><b><i>Sales Operations Specialist </i></b><i>y </i><i>ou will be responsible for:
</i></p><ul><li><i>Operational support to the Sales and Commercial teams
</i></li><li><i>Working with Sales and Commercial teams to drive accuracy of data in the CRM;
</i></li><li><i>Designs and delivers regular and ad-hoc reports that give the insight required to manage the business.
</i></li><li><i>Supporting the Sales and Finance functions in maintaining quarterly revenue forecasts.
</i></li><li><i>Administrating sales incentives, including setting targets and tracking performance;
</i></li><li><i>Working on operational activities
</i></li><li><i>Help with strategic account planning
</i></li><li><i>Quality control of Statements of Work and support for Request for Information (RFI) and Request for Proposal (RFP)
</i></li></ul><p><b><i>Requirements:
</i></b></p><ul><li><i>University degree preferably with Business / Finance, Sales or Engineering background
</i></li><li>2-3 year experience in an Administrative position would be of advantage
</li><li><i>Fluent English both oral and written
</i></li><li><i>Proficient in MS Office programs
</i></li><li><i>Strong communication skills and very good team player
</i></li><li><i>Open to learning and development and flexibility to join a dynamic and fast paced working environment
</i></li><li><b><i>Registered with the Turkish Employment Agency (&#304;&#350;KUR) and holding a disability report with a minimum of 40%, ( it is must )
</i></b></li><li><b><i>For hybrid roles: </i></b><b><i>applicants should be able to commute to Maslak &#304;stanbul location.
</i></b></li></ul><p></p><p><i>Applicants are kindly requested to submit a cover letter specifying their disability status and providing details of their disability, along with the application
</i></p><p></p><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</p></div>

Sales Operations Specialist - (Engelli İstihdamı)

Informa Markets

<div>
 <p>
  Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
  <br/>
  <br/>
 </p>
 <p>
  We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   This role is based in our Nida Kule Esentepe, &Scedil;i&scedil;li, &Idot;stanbul, T&uuml;rkiye office.
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  Sales Operations Manager - T&uuml;rkiye
  <br/>
  <br/>
 </p>
 <p>
  The Role
  <br/>
  <br/>
 </p>
 <p>
  As a Sales Operations Specialist, you'll provide critical support to sales teams selling across multiple regions, brands, and customer segments. This pivotal role offers an opportunity to contribute to our growing Sales Operations function by delivering structured sales administration, CRM support, data analysis, and reporting.
  <br/>
  <br/>
 </p>
 <p>
  Key Responsibilities:
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   CRM Management
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Manage Salesforce (CRM) updates with sales contracts and order processing
  </li>
  <li>
   Create and provide forms for sales, stand upsells, promotional opportunities, and contract creation
  </li>
  <li>
   Serve as a Salesforce subject matter expert for sales teams
  </li>
  <li>
   Support product setup across events, sponsorships, digital, and print offerings
  </li>
  <li>
   Develop tools to increase sales operations efficiency and effectiveness
  </li>
 </ul>
 <p>
  <strong>
   Floor Plan Management
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Ensure event floor plans remain current through consistent communication with Sales and Operations teams
  </li>
  <li>
   Handle drawing and editing responsibilities for floor plans
  </li>
 </ul>
 <p>
  <strong>
   Sales Support
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Assist with forecasting activities and prepare presentations for budget and strategy meetings
  </li>
  <li>
   Act as key liaison between Customer Service and Operations for customer data and floor plan queries
  </li>
  <li>
   Process complex contracts including Agent/Pavilion and Marketing Solutions agreements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Required Experience &amp; Skills
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's or Master's degree with 1-2 years of relevant professional experience
  </li>
  <li>
   Excellent verbal and written communication skills in English
  </li>
  <li>
   Proactive approach to identifying process improvements
  </li>
  <li>
   Self-motivated with strong organizational and time management abilities
  </li>
  <li>
   Confident personality with interpersonal skills and high enthusiasm
  </li>
  <li>
   Proven ability to work effectively under pressure
  </li>
  <li>
   Ability to handle and respond to internal customer queries professionally
  </li>
 </ul>
 <p>
  <strong>
   Desired Experience
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Experience working with Salesforce CRM
  </li>
  <li>
   Previous experience in the B2B/B2C events industry
  </li>
  <li>
   Familiarity with Expocad, A2Z or similar floor planning software
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with
  <strong>
   ISKUR
  </strong>
  .
  <br/>
  <br/>
 </p>
 <p>
  We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Our benefits include:
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Great community:
   </strong>
   a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  </li>
  <li>
   <strong>
    Time out:
   </strong>
   Take up to four days per year to volunteer, plus a day off for your birthday!
  </li>
  <li>
   <strong>
    Broader impact:
   </strong>
   take up to four days per year to volunteer, with charity match funding available too
  </li>
  <li>
   <strong>
    Career opportunity:
   </strong>
   the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it&rsquo;s time for the next step, we encourage and support internal job moves
  </li>
  <li>
   Company funded private medical insurance
  </li>
  <li>
   A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares
  </li>
  <li>
   Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more
  </li>
  <li>
   Recognition for great work, with global awards and kudos programmes
  </li>
  <li>
   As an international company, the chance to collaborate with teams around the world
  </li>
 </ul>
 <p>
  We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.
  <br/>
  <br/>
 </p>
 <p>
  If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
  <br/>
  <br/>
 </p>
 <p>
  See how Informa handles your personal data when you apply for a job here.
  <br/>
  <br/>
 </p>
</div>


Sales Operations Specialist

Informa

<div><b>Company Description</b><p><br>
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.</p><p>
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.</p><b><br>
Job Description</b><p><b><br>
This role is based in our Nida Kule Esentepe, &#350;i&#351;li, &#304;stanbul, T&uuml;rkiye office.</b></p><p><b>
Reports to:</b> Sales Operations Manager - T&uuml;rkiye</p><p>
The Role</p><p>
As a Sales Operations Specialist, you'll provide critical support to sales teams selling across multiple regions, brands, and customer segments. This pivotal role offers an opportunity to contribute to our growing Sales Operations function by delivering structured sales administration, CRM support, data analysis, and reporting.</p><p>
Key Responsibilities:</p><p><b>
CRM Management</b></p><ul><li>
Manage Salesforce (CRM) updates with sales contracts and order processing</li><li>
Create and provide forms for sales, stand upsells, promotional opportunities, and contract creation</li><li>
Serve as a Salesforce subject matter expert for sales teams</li><li>
Support product setup across events, sponsorships, digital, and print offerings</li><li>
Develop tools to increase sales operations efficiency and effectiveness</li></ul><p><b>
Floor Plan Management</b></p><ul><li>
Ensure event floor plans remain current through consistent communication with Sales and Operations teams</li><li>
Handle drawing and editing responsibilities for floor plans</li></ul><p><b>
Sales Support</b></p><ul><li>
Assist with forecasting activities and prepare presentations for budget and strategy meetings</li><li>
Act as key liaison between Customer Service and Operations for customer data and floor plan queries</li><li>
Process complex contracts including Agent/Pavilion and Marketing Solutions agreements</li></ul><br>
<b>
Qualifications</b><p><b><br>
Required Experience &amp; Skills</b></p><ul><li>
Bachelor's or Master's degree with 1-2 years of relevant professional experience</li><li>
Excellent verbal and written communication skills in English</li><li>
Proactive approach to identifying process improvements</li><li>
Self-motivated with strong organizational and time management abilities</li><li>
Confident personality with interpersonal skills and high enthusiasm</li><li>
Proven ability to work effectively under pressure</li><li>
Ability to handle and respond to internal customer queries professionally</li></ul><p><b>
Desired Experience</b></p><ul><li>
Experience working with Salesforce CRM</li><li>
Previous experience in the B2B/B2C events industry</li><li>
Familiarity with Expocad, A2Z or similar floor planning software</li></ul><br>
<b>
Additional Information</b><p><br>
In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with <b>ISKUR</b>.</p><p>
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com.</p><p><b>
Our benefits include:</b></p><ul><li><b>
Great community:</b> a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks</li><li><b>
Time out:</b> Take up to four days per year to volunteer, plus a day off for your birthday!</li><li><b>
Broader impact:</b> take up to four days per year to volunteer, with charity match funding available too</li><li><b>
Career opportunity: </b>the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it&rsquo;s time for the next step, we encourage and support internal job moves</li><li>
Company funded private medical insurance</li><li>
A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares</li><li>
Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more</li><li>
Recognition for great work, with global awards and kudos programmes</li><li>
As an international company, the chance to collaborate with teams around the world</li></ul><p>
We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.</p><p>
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.</p><p>
See how Informa handles your personal data when you apply for a job here.</p></div>

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