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salesforce platform specialist

NielsenIQ

<div>Company Description 
#li-hybrid
As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce / Service Cloud, and Salesforce AI capabilities.
You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes. 
Job Description 
Core Responsibilities
1) Core Platform Ownership &amp; Governance<ul><li>
Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).</li><li>
Manage environments and releases (sandboxes, UAT, change migration), coordinating with Product and Engineering for smooth deployments and minimal disruption.</li><li>
Administer users, Permission Sets/Groups, roles, and access policies; maintain org security posture and audit readiness.</li></ul>
2) Configuration, Automation &amp; Data Quality<ul><li>
Design and build scalable solutions using Flows (record‑triggered, screen, scheduled), Lightning App Builder, dynamic forms/actions, validation rules, formulas, and layouts.</li><li>
Create and evolve Reports &amp; Dashboards to provide actionable insights for Sales, Service, and Leadership.</li><li>
Establish data quality controls (picklists, validations, required fields, duplicate rules) and steward remediation plans.</li></ul>
3) Agentforce / Service Cloud (Service Excellence)<ul><li>
Configure and optimise Agentforce Console workspaces for efficiency (tabs, utility items, keyboard shortcuts, macros, Quick Text).</li><li>
Implement best‑practice Case Management: Omni‑Channel routing, assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration.</li><li>
Enable Digital Engagement channels (chat/messaging)</li><li>
Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via dashboards.</li></ul>
4) Salesforce AI (Einstein &amp; Agentforce AI)<ul><li>
Configure and govern AI‑assisted service productivity features (e.g., case summaries, recommended replies, auto‑classification/triage) with appropriate guardrails.</li><li>
Collaborate with Product/Data to identify AI use cases, define acceptance criteria, monitor quality, and drive ethical, secure AI adoption.</li><li>
Measure AI impact (time saved, accuracy, adoption), iterate configurations, and champion best practices with end‑users.</li></ul>
5) Integrations &amp; Data Exchange<ul><li>
Work with integration teams to design robust data flows via Salesforce APIs Platform Events, External Services, and connected apps.</li><li>
Support troubleshooting across integrated systems (e.g., marketing automation, data platforms, ticketing) and ensure data integrity across domains.</li><li>
Contribute to integration documentation, error handling standards, and monitoring routines.</li></ul>
7) Security, Compliance &amp; Risk<ul><li>
Leverage platform audit capabilities (Login History, Setup Audit Trail) and contribute to incident response/root‑cause analysis.</li><li>
(Nice to have) Familiarity with Salesforce Shield (Event Monitoring, Field Audit Trail, Platform Encryption).</li><li>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</li><li>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</li></ul>
8) Adoption &amp; Enablement<ul><li>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</li><li>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</li></ul> 
Qualifications<ul><li> 
Proven experience in a platform‑level Salesforce role (e.g., Platform Specialist, Systems Analyst), supporting global commercial or service teams.</li><li>
Strong hands‑on expertise with Flows, Lightning configuration, and data modelling.</li><li>
Practical knowledge of Service Cloud / Agentforce configuration (Cases, Console, Omni‑Channel, Knowledge, SLAs).</li><li>
Demonstrated ability to translate complex business requirements into scalable configuration and clear user stories.</li><li>
Excellent stakeholder communication, prioritisation, and time management in a fast‑moving environment.</li></ul> 
Additional Information 
This role is Hybrid 1 per week<div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. 


About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Salesforce Platform Specialist

<div>
 
 
 
 As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce / Service Cloud, and Salesforce AI capabilities.
 
 
 
 
 You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Core Responsibilities
 
 
 
 
 1) Core Platform Ownership &amp; Governance
 
 
 
 <ul>
 <li>
 
 Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Manage environments and releases (sandboxes, UAT, change migration), coordinating with Product and Engineering for smooth deployments and minimal disruption.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Administer users, Permission Sets/Groups, roles, and access policies; maintain org security posture and audit readiness.
 
 
 
 </li>
 </ul>
 
 2) Configuration, Automation &amp; Data Quality
 
 
 
 <ul>
 <li>
 
 Design and build scalable solutions using Flows (record‑triggered, screen, scheduled), Lightning App Builder, dynamic forms/actions, validation rules, formulas, and layouts.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Create and evolve Reports &amp; Dashboards to provide actionable insights for Sales, Service, and Leadership.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Establish data quality controls (picklists, validations, required fields, duplicate rules) and steward remediation plans.
 
 
 
 </li>
 </ul>
 
 3) Agentforce / Service Cloud (Service Excellence)
 
 
 
 <ul>
 <li>
 
 Configure and optimise Agentforce Console workspaces for efficiency (tabs, utility items, keyboard shortcuts, macros, Quick Text).
 
 
 
 </li>
 <li>
 
 Implement best‑practice Case Management: Omni‑Channel routing, assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration.
 
 
 
 </li>
 <li>
 
 Enable Digital Engagement channels (chat/messaging)
 
 
 
 </li>
 <li>
 
 Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via dashboards.
 
 
 
 </li>
 </ul>
 
 4) Salesforce AI (Einstein &amp; Agentforce AI)
 
 
 
 <ul>
 <li>
 
 Configure and govern AI‑assisted service productivity features (e.g., case summaries, recommended replies, auto‑classification/triage) with appropriate guardrails.
 
 
 
 </li>
 <li>
 
 Collaborate with Product/Data to identify AI use cases, define acceptance criteria, monitor quality, and drive ethical, secure AI adoption.
 
 
 
 </li>
 <li>
 
 Measure AI impact (time saved, accuracy, adoption), iterate configurations, and champion best practices with end‑users.
 
 
 
 </li>
 </ul>
 
 5) Integrations &amp; Data Exchange
 
 
 
 <ul>
 <li>
 
 Work with integration teams to design robust data flows via Salesforce APIs Platform Events, External Services, and connected apps.
 
 
 
 </li>
 <li>
 
 Support troubleshooting across integrated systems (e.g., marketing automation, data platforms, ticketing) and ensure data integrity across domains.
 
 
 
 </li>
 <li>
 
 Contribute to integration documentation, error handling standards, and monitoring routines.
 
 
 
 </li>
 </ul>
 
 7) Security, Compliance &amp; Risk
 
 
 
 <ul>
 <li>
 
 Leverage platform audit capabilities (Login History, Setup Audit Trail) and contribute to incident response/root‑cause analysis.
 
 
 
 </li>
 <li>
 
 (Nice to have) Familiarity with Salesforce Shield (Event Monitoring, Field Audit Trail, Platform Encryption).
 
 
 
 </li>
 <li>
 
 Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.
 
 
 
 </li>
 <li>
 
 Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.
 
 
 
 </li>
 </ul>
 
 8) Adoption &amp; Enablement
 
 
 
 <ul>
 <li>
 
 Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven experience in a platform‑level Salesforce role (e.g., Platform Specialist, Systems Analyst), supporting global commercial or service teams.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Strong hands‑on expertise with Flows, Lightning configuration, and data modelling.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Practical knowledge of Service Cloud / Agentforce configuration (Cases, Console, Omni‑Channel, Knowledge, SLAs).
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Demonstrated ability to translate complex business requirements into scalable configuration and clear user stories.
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 Excellent stakeholder communication, prioritisation, and time management in a fast‑moving environment.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 This role is Hybrid 1 per week
 
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

10Pearls

<div>Company Overview 
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and high-growth start-ups. But those are just the facts. What makes us unique is that we have true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good, and know how to balance the two.
Role 
We are looking for an experienced Senior Platform Consultant to design, develop, and implement scalable Salesforce solutions that align with business requirements. The ideal candidate will have strong expertise in Salesforce development and hands-on experience with Nonprofit Cloud implementations.
Responsibilities<ul><li>
Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Components, and related technologies.</li><li>
Customize and configure Salesforce to meet evolving business needs, particularly within Nonprofit Cloud environments.</li><li>
Develop integrations between Salesforce and third-party applications using APIs and middleware tools.</li><li>
Build and maintain custom objects, flows, validation rules, triggers, and automation processes.</li><li>
Ensure system performance, scalability, security, and data integrity.</li><li>
Collaborate with cross-functional teams including business stakeholders, QA, and project managers to deliver high-quality solutions.</li><li>
Perform code reviews, maintain documentation, and follow best practices in Salesforce development.</li></ul><ul><li>
Troubleshoot and resolve technical issues while providing ongoing system support and enhancements.</li><li>
Design, Customize and implement solutions using OmniStudio (OmniScripts, Data Mappers) to build guided user experiences and scalable declarative architectures.</li><li>
Implement, Customize and configure Salesforce DocGen solutions to generate dynamic, template-driven documents such as PDF, DOCX, PPTX, etc.</li></ul>
Requirements<ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field (preferred).</li><li>
3+ years of hands-on Salesforce development experience, including Apex, Aura, Lightning Web Components (LWC), Flows, Triggers, Visualforce, SOQL/SOSL, Salesforce APIs, Metadata, Unit Tests, Approval Processes, and data migration tools.</li><li>
Proven experience with Salesforce DX, Visual Studio Code, and Salesforce development tools.</li><li>
Proficiency in using Agentforce for Developers (Vibes &amp; Chat) to leverage AI-based development with improved productivity outcomes.</li><li>
Experience with inbound and outbound integrations using REST/SOAP APIs.</li><li>
Proficient in event-based architecture using Platform Events and Change Data Capture (CDC) to build scalable and reactive solutions.</li><li>
Strong understanding of asynchronous programming with Future, Batch, and Queueable Apex to optimize system performance and manage large-scale data processing.</li><li>
Excellent problem-solving, debugging, and troubleshooting skills.</li><li>
Experience working with Salesforce Nonprofit Cloud (preferred).</li></ul><ul><li>
Ability to understand cloud-specific features and underlying data models, and drive solution design based on those capabilities and constraints.</li><li>
Understanding of Salesforce data modeling, security models, and automation tools.</li><li>
Salesforce certifications (Platform Developer I/II preferred).</li><li>
Strong analytical, problem-solving, and communication skills.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li></ul>
nJUFu3ByDt</div>

Senior Platform Consultant - Salesforce

NCRI PAKISTAN PVT. LTD.

NCRi Solutions is looking for a Senior Salesforce Technical Consultant for one of the biggest Conglomerate clients based in UAE to work with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes and technology.Key Responsibilities:<ul><li>Mentored junior developers and cross-functional consultants on Salesforce best practices</li><li>Led sprint planning, retrospectives, and code reviews in agile delivery environments</li><li>Collaborated with stakeholders to define user stories, business rules, and acceptance criteria</li><li>Facilitated training workshops and technical documentation for onboarding and adoption</li><li>Supported peer certifications and team growth through coaching and career planning</li></ul>Core Competencies:<ul><li>7+ years of Salesforce implementation experience.</li><li>Experience in implementation and support of enterprise projects</li><li>Expertise in Apex, SOQL, Lightning Components, Visualforce, JavaScript</li><li>Familiarity with REST/SOAP API integrations, SSO, OAuth flows, and external services</li><li>Hands-on experience with Salesforce DX, Git, Jenkins, Gearset, and VS Code</li><li>Strong communication, troubleshooting, and client-facing consulting abilities</li></ul>Education &amp; Certification:<ul><li>Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, or a related field (or equivalent academic background)</li><li>Salesforce Certified: Platform Developer I &amp; II, Administrator, App Builder</li></ul>Job Type: Full-timeWork Location: In person

Senior Salesforce Technical Consultant

<div>Company Overview
10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named the winner of the Best Tech Work Culture Timmy Award in Washington, D.C. by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just facts. What makes us unique is that we have a true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well while doing good and know how to balance the two.
Role
10Pearls is seeking a Salesforce Developer to design, develop, and maintain scalable Salesforce solutions. This role involves hands-on development with Apex and Lightning Web Components, close collaboration with cross-functional teams, and a focus on Salesforce best practices and continuous improvement.
Responsibilities<ul><li>
Advanced knowledge of configuration/customization of the platform.</li><li>
 Support and coordinate technical and business aspects of software development activities, including requirement analysis, design and implementation of applications.</li><li>
 As a seasoned resource and principal developer in project teams, provide expert opinion and guidance on business &amp; technical matters.</li><li>
Takes on additional responsibilities as and when required and encourages cohesion &amp; team building.</li><li>
Acts as a point of contact for technical issues across multiple projects.</li><li>
Proactively plan and strategize with team on possible issues and suggest workable alternatives.</li><li>
Mentors the other technical staff, assists them where needed and leads the effort in resolving technical challenges.</li><li>
Guide and participate in recruiting the best technical talent for the team.</li></ul>
Requirements<ul><li>
3+ years of hands-on Salesforce development experience, including Apex, Aura, Lightning Web Components (LWC), triggers, Visualforce, SOQL/SOSL, Salesforce APIs, and migration tools.</li><li>
Strong understanding of Salesforce Lightning architecture and Salesforce DX with source-driven development practices.</li><li>
Experience working with AppExchange applications and commonly used Salesforce tools.</li><li>
In-depth knowledge of Sales Cloud, Service Cloud, and Experience Cloud.</li><li>
Strong understanding of Salesforce data architecture and best practices.</li><li>
Proven ability to troubleshoot technical issues and translate business requirements into scalable Salesforce solutions.</li><li>
Ability to manage multiple projects effectively in a fast-paced environment.</li><li>
Strong ethical standards, interpersonal skills, and a commitment to continuous learning.</li><li>
Experience using Jira or similar project management tools.</li><li>
Hands-on experience with Git, Bitbucket, or other source control systems.</li><li>
Industry experience in Financial Services or Merchant Cash Advance (MCA) is preferred.</li><li>
Salesforce Certified Developer certification is preferred.</li><li>
Bachelor's degree in computer science, Business Administration, or a related field is preferred.</li><li>
Fluent in written and spoken English.</li></ul>
KnmHu04LsN</div>

Senior Platform Consultant - Salesforce - Night Shift

TGT Nexus Pvt Ltd

Job Summary:We are seeking a proactive and results-driven Lead Generation Specialist to join our team for the US time zone (night shift). The ideal candidate will be responsible for identifying, qualifying, and nurturing potential leads to support business growth. This role requires strong research skills, excellent communication abilities, and a target-oriented mindset.Key Responsibilities:<ul><li>Research and identify potential prospects through various online platforms and databases</li><li>Generate qualified leads through outbound calls, emails, LinkedIn, and other channels</li><li>Maintain and update lead information in CRM systems</li><li>Conduct initial outreach and schedule appointments for the sales team</li><li>Build and manage a strong pipeline of prospects</li><li>Collaborate with the sales and marketing teams to optimize lead generation strategies</li><li>Achieve and exceed monthly lead generation targets</li><li>Prepare regular reports on lead generation activities and performance</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree or equivalent experience</li><li>1&ndash;3 years of experience in lead generation, telemarketing, or inside sales (US market preferred)</li><li>Excellent English communication skills (verbal and written)</li><li>Strong research and analytical skills</li><li>Experience with CRM tools (e.g., Salesforce, HubSpot, Zoho, etc.)</li><li>Familiarity with LinkedIn Sales Navigator and email outreach tools is a plus</li><li>Ability to work independently in a night shift environment</li><li>Target-driven with a positive and energetic attitude</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives</li><li>Professional growth opportunities</li><li>Supportive and collaborative work environment</li><li>Exposure to the US market</li></ul>Job Type: Full-timePay: Rs48,000.00 - Rs65,000.00 per monthWork Location: In person

Lead Generation Specialist (Onsite – Night Shift, US Time Zone)

Virtual Triage

Virtual Triage is a UK-based healthcare SaaS platform revolutionizing how patients connect with licensed doctors for online consultations, booking, and AI-powered triage. We&rsquo;re expanding our on-site sales team in Pakistan to accelerate doctor and clinic onboarding for our UK network.If you have strong communication skills, confidence on the phone, and thrive in a target-driven environment &mdash; this role is for you.Role SummaryAs an SDR / Appointment Setter, you&rsquo;ll be responsible for contacting medical professionals, introducing Virtual Triage&rsquo;s platform, and booking qualified meetings for our senior account managers. You will play a key role in building long-term relationships with healthcare providers and driving business growth.Key Responsibilities<ul><li>Make outbound calls and follow-ups to doctors, clinics, and healthcare facilities.</li><li>Clearly present the benefits of Virtual Triage and answer basic product questions.</li><li>Schedule qualified demos / appointments for the UK sales team.</li><li>Achieve and exceed weekly goals for call volume, appointments, and conversions.</li><li>Maintain accurate data and notes in CRM (GHL / Salesforce).</li><li>Collaborate with marketing to improve lead quality and conversion.</li></ul>Requirements<ul><li>Minimum 2-5 years of experience in inside sales, cold calling, or appointment setting.</li><li>Excellent spoken and written English; confident communication with professionals.</li><li>Ability to handle objections, stay organized, and work under pressure.</li><li>Familiarity with CRM tools and sales processes.</li></ul>What We Offer✅ Competitive Salary: Salary + Uncapped Commission. ✅ Clear growth path to Account Executive / Team Lead roles. ✅ On-site training and sales mentorship. ✅ Supportive, collaborative work environment. ✅ Opportunity to work with an international digital-health brand.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

SDR & Cold Calling Officer

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