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senior analyst, end user services

senior analyst product

Liberty Mutual Insurance

<div><b>Description
</b><div><p><b>*This role may have in-office requirements based on candidate location.*</b></p><p></p><p><br>
Seated within <b>Property &amp; Specialty</b>, and aligned to the USRM Product organization, the <b>Program Monitoring</b> team is a high-visibility and growing team looking for a Senior Analyst. This unique role offers the opportunity to be a direct and key contributor to profit and growth goals and help shape current and future pricing programs. You will be responsible for defining key metrics, analyzing &amp; visualizing new product results, identifying key trends, maintaining communication &amp; relationships with stakeholders across the organization, and informing future product rollouts. As subject matter expert, your analysis and recommendations have a direct impact on business and are shared with P&amp;S leadership.</p><p></p><p><br>
In this role you can expect to:</p><ul><li>
Analyze high complexity business problems, including querying data with limited direction</li><li>
Influence action based on results and recommendation</li><li>
Identify trends and issues in assigned states or product line.</li><li>
Become empowered to share opinions, independently own projects, and make the team better</li><li>
Presents state reviews, other analyses and results of country wide initiatives to Product managers.</li></ul><p></p><p><br>
The ideal candidate will:</p><ul><li>
Have an analytical aptitude with the ability to execute complex analysis, proactively identify trends, and make recommendations'</li><li>
Have technical skills in data analysis and visualization tools such as data analysis software (ex. SAS or SQL), PowerBI, and Excel</li><li>
Demonstrate a natural curiosity and independent problem solving</li><li>
Intermediate knowledge of insurance products</li><li>
Exhibit project management, collaboration, and communication skills</li><li>
Be proactive, curious, autonomous and willing to influence others</li><li>
Highly developed communication and presentation skills.</li><li>
In-depth knowledge of data concepts, strategies, and methodologies.</li><li>
In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.</li><li>
Highly developed negotiation, facilitation and consensus building skills.</li></ul></div><b>
Qualifications</b><div><ul><li>
Bachelor's degree in Mathematics, Statistics, Finance, Economics or Insurance preferred; or equivalent experience</li><li>
Approx 5 or more years related work experience</li><li>
Knowledge of insurance principles and concepts required</li><li>
Advanced analytical/problem solving and research skills</li><li>
Effective communication skills for writing reports/proposals and making presentations</li><li>
Ability to work independently and lead others during projects</li><li>
Knowledge of the business practices and processes</li><li>
Proficiency with spreadsheets and data base software</li></ul></div><b>
About Us</b><p><b>
Pay Philosophy:</b> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.<br>
<br>
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.<br>
<br>
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.<br>
<br>
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.<br>
<br>
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits<br>
<br>
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.<br>
<br>
<b>Fair Chance Notices</b></p><ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Senior Analyst, Product

Daice Labs

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  <span>
   Daice Labs is building hybrid AI frameworks that integrate today's models into systems that learn continuously. Founded by MIT CSAIL scientists, we focus on building new architectures by combining LLMs/DL with symbolic reasoning and bio-inspired system design. Operating on two tracks, our Product Lab develops industry-specific solutions for collaborative human teams + AI co-building and co-owning vertical applications, while our Research Lab explores how principles of natural intelligence can guide systems design of new hybrid AI architectures. Join us in taking the next leap in productivity through collaborative innovation.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time remote role for a Data Analyst. The Data Analyst will be responsible for analyzing data, utilizing data analytics tools, statistical techniques, and data modeling to draw insights and support decision-making. The role involves preparing reports, visualizing data findings, and communicating outcomes to stakeholders effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Analytical Skills and general Data Analytics
  </li>
  <li>
   Strong knowledge of Statistics and Data Modeling
  </li>
  <li>
   Excellent Communication skills to convey data insights
  </li>
  <li>
   Experience with data visualization tools and techniques
  </li>
  <li>
   Ability to work independently in a remote environment
  </li>
  <li>
   Bachelor&rsquo;s degree in Data Science, Mathematics, Statistics, or related field
  </li>
 </ul>
</div>


Data Analyst

Ahead

<div><div>AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.</div><div></div><div><br>
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.</div><div></div><div><br>
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.</div><div></div><div><b><i><br>
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.</i></b></div><div></div><div><br>
Senior Analyst, End User Services</div><div>
A Senior Analyst, End User Services, provides advanced technical support and problem resolution for end-users, acting as an escalation point for complex issues that frontline support cannot resolve. This role involves diagnosing and troubleshooting hardware, software, network, and system problems, often requiring in-depth knowledge of IT infrastructure and applications. The Senior Analyst is also responsible for documenting solutions, contributing to knowledge bases, mentoring junior analysts, and identifying recurring issues to improve overall service delivery and user satisfaction. They play a critical role in maintaining system uptime and ensuring efficient IT operations.</div>
<h3 class="jobSectionHeader"><b>Roles &amp; Responsibilities:</b></h3><ul><li>
Triage and troubleshoot complex end user support issues</li><li>
Act as escalation resource for the L1 Analysts</li><li>
Perform complex User Account Management (UAM) and Identity Access Management (IAM)</li><li>
Take client phone calls from US and other countries, open Incident or Request tickets</li><li>
Actively monitor the ticket queue, proactively identifying, classifying, and responding to incidents and requests</li><li>
Triage customer calls per specified severity levels</li><li>
Execute first attempt to resolve the customer call</li><li>
Troubleshoot end user hardware, operating system and remote access</li><li>
Investigate and troubleshoot technical issues across a diverse range of datacenter and cloud technologies</li><li>
Perform User Account management including creation/deletion of user accounts, resetting passwords and group membership</li><li>
Use existing best practice guides, Standard Operating Procedures, and work instructions to guide your work</li><li>
Detailed note taking of troubleshooting steps performed</li><li>
Fulfill administrative duties to support Service Desk operations, including proper ticket handling, maintaining documentation and adhering to communication</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Qualifications:</b></h3><ul><li>
5 years (prefer 6+) Help Desk/Service Desk experience, preferably at the enterprise level</li><li>
Excellent troubleshooting and problem resolution skills</li><li>
Ability to think and act independently when faced with a new or undocumented issue</li><li>
Ability to determine whether issues are at local PC, virtual desktop or Cloud based server/applications.</li><li>
Windows 10/11 OS</li><li>
Adept with the following Microsoft admin centers and able to complete basic tasks without guidance</li><li>
365 Admin Center</li><li>
Exchange Admin Center</li><li>
Entra Admin Center</li><li>
Intune Admin Center</li></ul><ul><li>
Working knowledge and understanding of the following Azure Services:</li><li>
Privileged Identity Management (PIM)</li><li>
Entra ID</li><li>
Azure Virtual Desktop</li><li>
Compute Infrastructure \u007C Virtual Machines</li><li>
Supporting Windows Server OS, Azure/M365 and Partner Center, Exchange, Intune, SharePoint, OneDrive, Teams</li><li>
Virtual Desktop topology &amp; support</li><li>
Advanced troubleshooting - ability to determine root cause without assistance or documentation</li><li>
Clear and concise communicator</li><li>
Confident and able to perform all the above with little to no need for guidance</li><li>
Microsoft Azure Fundamentals Certification (AZ-900) preferred</li><li>
Experience with Google Workspace and/or Slack a plus</li></ul><div>
</div><div><b>
Why AHEAD:</b></div><div></div><div><br>
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.</div><div></div><div><br>
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.</div><div></div><div><b><br>
USA Employment Benefits include:</b></div><ul><li>Medical, Dental, and Vision Insurance</li><li>401(k)</li><li>Paid company holidays</li><li>Paid time off</li><li>Paid parental and caregiver leave</li><li>Plus more! See benefits https://www.aheadbenefits.com/ for additional details.</li></ul><div></div><div><br>
The compensation range indicated in this posting reflects the On-Target Earnings (&ldquo;OTE&rdquo;) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate&rsquo;s relevant experience, qualifications, and geographic location.</div></div>

Senior Analyst, End User Services

Guidelight Health

<div><div><p>Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!</p></div><p><b>
Description:</b></p>
<p><b>
Title:</b> Financial Planning &amp; Analysis Analyst</p>
<p><b>
Reports to:</b> Senior Vice President, Finance</p>
<p><b>
Department/Location:</b> Finance &amp; Accounting - Remote</p>
<p><b>
FLSA Status: Exempt</b></p>
<p><b>
Role Summary:</b></p>
<p>
We are seeking a highly motivated Financial Planning &amp; Analysis (FP&amp;A) Analyst with 3-5 years of progressive experience in healthcare finance, ideally in outpatient clinic or multi-site healthcare operations. The FP&amp;A Analyst will play a critical role in driving data-informed decision-making by supporting forecasting, budgeting, variance analysis, and operational performance reporting. This position partners closely with clinic leadership, operations, and corporate finance to ensure financial sustainability and growth in a patient-centered care environment.</p>
<p><b>
Role Responsibilities:</b></p>
<ul>
<li>Budgeting &amp; Forecasting
<ul><li>Assist in the preparation of annual operating budgets and quarterly forecasts for outpatient clinic operations.</li>
<li>Develop financial models to support scenario planning, new clinic openings, and service line expansions.</li>
</ul></li><li>Financial Reporting &amp; Analysis
<ul><li>Prepare and analyze monthly financial statements, including variance analysis against budget and prior periods.</li>
<li>Track key performance indicators (KPIs) related to clinic operations such as patient volumes, revenue per visit, staffing ratios, and operating margins.</li>
<li>Present actionable insights to clinic and executive leadership.</li>
</ul></li><li>Operational Support
<ul><li>Partner with operations leaders to monitor productivity, staffing efficiency, and resource utilization.</li>
<li>Support revenue cycle analysis, payer-mix reviews, and reimbursement trend monitoring.</li>
</ul></li><li>Strategic Projects
<ul><li>Contribute to business cases for new clinics, capital investments, and payer contract negotiations.</li>
<li>Conduct ad-hoc analyses for leadership to evaluate opportunities, risks, and cost-saving initiatives.</li>
</ul>
</li></ul><p><b>Required </b><b>Qualifications</b><b>:</b></p>
<ul>
<li>Education &amp; Experience
<ul><li>Bachelor's degree in finance, Accounting, Economics, or a related field (Master's or MBA preferred).</li>
<li>3&ndash;5 years of experience in FP&amp;A, corporate finance, or healthcare financial operations, with preference for outpatient or multi-site healthcare organizations</li>
<li>Strong understanding of healthcare reimbursement, payer mix, and clinic operational drivers.</li>
</ul></li><li>Skills &amp; Competencies
<ul><li>Advanced proficiency in Excel, financial modeling, and data visualization (experience with Power BI, Tableau, or similar tools preferred).</li>
<li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li>
<li>Excellent communication and presentation skills to interact effectively with both financial and non-financial stakeholders.</li>
<li>Detail-oriented with strong organizational and time-management skills.</li></ul></li></ul></div>

FP&A Analyst

Wayfair

<div><p><b>Senior Analyst, People Analytics- Research &amp; Insights</b></p><p>
Wayfair is evolving its People Analytics function into an Analytics Center of Excellence (ACE) and we are seeking a Senior Analyst to join our Research &amp; Insights lane and drive our mission forward! In this pivotal role, you'll act as a strategic partner, leveraging advanced analytics to diagnose talent challenges and provide data-driven recommendations that shape our talent strategy and enhance the employee experience. This role will report into the Head of People Analytics and requires a proactive self-starter who can thrive in ambiguous situations and autonomously drive work from start to finish. You'll partner with stakeholders across levels to understand their needs, pressure-test for impact, and work towards scalable solutions. You will apply your expertise in applied statistical research and advanced analytics to answer high-impact business questions and produce accurate, high-quality analyses. Your ability to build a compelling narrative with data will be essential for communicating complex insights to a senior audience.</p><h1 class="jobSectionHeader"><b>
What You'll Do</b></h1><ul>
<li><p>
Consultative Partnership: Act as a consultative partner for the organization, building relationships with stakeholders across different levels and teams. You will apply your expertise to provide data-driven recommendations and help them make informed talent decisions.</p></li>
<li><p>
Research &amp; Advanced Analytics: Conduct in-depth research and build advanced analytical models to proactively identify and solve complex talent challenges.</p></li>
<li><p>
Employee Listening: Work on employee listening programs, designing and implementing strategies to gather and analyze employee feedback to improve engagement and retention.</p></li>
<li><p>
Data Storytelling: Translate sophisticated analyses into a logical, convincing business narrative that is easy to follow and resonates with a senior audience.</p></li>
<li><p>
External Research &amp; Benchmarking: Conduct external research and benchmarking to provide additional context and insights on the state of our talent organization</p></li>
<li><p>
AI for Analytics: Explore and leverage AI to enhance our workflows and enable a strong user experience with our products.</p></li>
<li><p>
Collaboration &amp; Mentorship: Collaborate effectively as a team player, working with colleagues to share knowledge and contribute to the overall success of the team. In this capacity, you will also develop, mentor, and potentially manage junior analysts.</p></li>
</ul><h1 class="jobSectionHeader"><b>
What You'll Need</b></h1><ul>
<li><p>
Experience: 3+ years of experience in people analytics or a similar analytical role in a fast-paced environment.</p></li>
<li><p>
Quantitative Skills: A bachelor's or master's degree in a quantitative or I/O field (e.g., Business Analytics, Data Science, Mathematics, Economics, or Statistics) with a strong command of statistics. Demonstrated ability to solve complex business problems using data analysis and modeling.</p></li>
<li><p>
Technical Proficiency: Extensive experience using at least one structured programming language (e.g., SQL, Python, or R) is required. Proficiency with dashboarding tools like Visier, Looker, or Tableau is a plus.</p></li>
<li><p>
Communication: Strong written and verbal communication skills with a proven track record of building compelling narratives with data.</p></li>
<li><p>
Collaboration: The ability to collaborate effectively with diverse stakeholder groups, communicate with various audiences, and balance/negotiate priorities.</p></li>
<li><p>
Integrity: The integrity, maturity, and respect to handle sensitive employee data.</p></li>
</ul><p></p><div>
<p><b>Assistance for Individuals with Disabilities</b><br>
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.<br>
<br>
<b>Need Technical Assistance?</b><br>
For more information about applying for a career at wayfair, visit our FAQ page here.<br>
<br>
<b>About Wayfair Inc.</b><br>
Wayfair is one of the world&rsquo;s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we&rsquo;re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you&rsquo;re looking for rapid growth, constant learning, and dynamic challenges, then you&rsquo;ll find that amazing career opportunities are knocking.</p>
<p>
No matter who you are, Wayfair is a place you can call home. We&rsquo;re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair &ndash; and world &ndash; for all. Every voice, every perspective matters. That&rsquo;s why we&rsquo;re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.</p>
<p>
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.</p></div></div>

Senior People Analyst, Research & Insights

Blizzard Entertainment

<p></p><div><p><b>Team Name:</b></p>
Quality Assurance<p></p><h2 class="jobSectionHeader"><b>
Job Title:</b></h2>
Quality Analyst, World of Warcraft | Boston, MA<p></p><h2 class="jobSectionHeader"><b>
Requisition ID:</b></h2>
R026139<p></p><h2 class="jobSectionHeader"><b>
Job Description:</b></h2><p><b>
YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA)</b></p><p>
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we&rsquo;ve been creating genre-defining games for millions of players around the world for more than 30 years. We&rsquo;re on a quest: bring our dreams to life and craft the most epic entertainment experiences&hellip;ever. Hard work, iteration, and polish go into the Blizzard &ldquo;secret recipe,&rdquo; but the most important ingredients come from talented people who share our vision.</p><p></p><p>
The concept of &ldquo;Blizzard polish,&rdquo; that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It&rsquo;s a responsibility shared across the company &ndash; and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!</p><p></p><p>
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Boston, MA.</p><p></p><p><b>
JOB SUMMARY</b></p><p>
The Quality Analyst is a software development professional experienced in implementing the fundamental test process to enhance development processes and product quality. This role involves executing test approaches that align with Blizzard's quality standards, identifying and communicating defects and risks, and offering potential solutions. The Quality Analyst supports associate-level Quality Analysts, collaborating closely with key stakeholders on the product team. They analyze the development process to drive improvements, focusing on tool-assisted test design, execution, analysis, and test library management. The Quality Analyst recognizes the value of test automation and actively participates in product development meetings and planning activities. They work closely with stakeholders to achieve product quality objectives and assist in training associate-level and new staff members.</p><p></p><p><b>
WHAT YOU BRING TO THE TABLE</b></p><ul><li>
Deliver test design, test execution, test library maintenance, and test closure results through both manual and automated Grey-box test approaches.</li><li>
Document and maintain detailed records of test cases, test results, and any issues discovered during testing.</li><li>
Develop test plans with a strategic selection of test methodologies, including but not limited to data validation, regression testing, integration testing, and performance/load testing.</li><li>
Work closely with cross-functional teams, including developers, to comprehend and formulate requirements for effective testing.</li><li>
Regularly partner with internal and external vendor partners in global test teams to support applicable test activities.</li><li>
Responsible for adhering to department Service Level Agreements (SLAs) within project management (i.e. JIRA) and test-related tools (i.e., TestRail).</li><li>
Ensure deployment stability across all test environments.</li><li>
Research, recommend, and adopt tools to support continuous improvement and to increase test coverage through automation.</li><li>
Use appropriate measures and Key Performance Indicators (KPIs) to validate and report on software quality.</li><li>
Utilize creative thinking to swiftly and comprehensively identify and test 'edge cases' beyond expected functionality.</li><li>
Develop innovative exploratory testing methods that challenge the intended design of our products.</li><li>
Help others develop appropriate knowledge and skills through training and constructive feedback.</li><li>
Advocate the user experience through the delivery of qualitative reporting.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
MINIMUM REQUIREMENTS</b></p><p></p><p><b>
Experience</b></p><ul><li>
Minimum 2 years of experience in a similar role.</li><li>
Experience working with a global test team structure preferred.</li><li>
Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies.</li></ul><p></p><p><b>
Knowledge &amp; Skills</b></p><ul><li>
High School diploma or equivalent required. Bachelor&rsquo;s Degree in a related field preferred.</li><li>
Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.</li><li>
Proven ability to analyze, interpret, and act on data sets and complex workflows.</li><li>
Ability to troubleshoot using root cause analysis and provide creative approaches to detect and report on software defects promptly.</li></ul><p></p><p><b>
EXTRA POINTS</b></p><ul><li>
White box testing experience.</li><li>
ISTQB Certified Tester Foundation Level (CTFL) or equivalent.</li><li>
Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.</li><li>
High level of gaming knowledge and/or skill.</li><li>
Passion for Blizzard&rsquo;s line of products and services.</li></ul><p></p><p><b>
Your Platform</b><br>
Best known for iconic video game universes including Warcraft&reg;, Overwatch&reg;, Diablo&reg;, and StarCraft&reg;, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry&rsquo;s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net&reg;, Xbox, PlayStation, Nintendo Switch, iOS, and Android.</p><p></p><p><b>
Our World</b><br>
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including <i>Call of Duty</i>&reg;, <i>World of Warcraft&reg;</i>, <i>Overwatch</i>&reg;, <i>Diablo</i>&reg;, <i>Candy Crush</i>&trade; and <i>Bubble Witch</i>&trade;. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!</p><p></p><p>
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for &lsquo;Every World&rsquo; - we&rsquo;ve got our employees covered!</p><p></p><p><i>
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.</i></p><p></p><p>
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do!
</p><p></p><p>We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.</p><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.</p><p></p><p><b>
Rewards</b></p><p>
We provide a suite of benefits that promote physical, emotional and financial well-being for &lsquo;Every World&rsquo; - we&rsquo;ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:</p><ul><li>
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&amp;D insurance, disability insurance;</li><li>
401(k) with Company match, tuition reimbursement, charitable donation matching;</li><li>
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;</li><li>
Mental health &amp; wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life &amp; disability, legal service, ID protection, rental insurance, and others;</li><li>
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.</li></ul><p></p><p>
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.</p><p></p>
In the U.S., the standard base pay range for this role is $16.62 - $30.77 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role&rsquo;s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.</div>

Quality Analyst, World of Warcraft | Boston, MA

The Boston Beer Company

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently hiring a
 <strong>
  FT, Collaborative Planning, Forecasting &amp; Replenishment Analyst,
 </strong>
 <em>
  <strong>
   hybrid
  </strong>
 </em>
 in
 <strong>
  Boston
 </strong>
 .
 <br/>
 <br/>
 The primary function of the Collaborative Planning, Forecasting &amp; Replenishment Analyst (CPFRA), is to champion the customer. The Replenishment Analyst manages the customer shipment plan by maintaining effective replenishment plans, optimizing truckload efficiencies, and driving continuous improvements within the order generation process. And provides regular and ad hoc analysis, supports the standard work for the use and optimization of internal software, and is responsible for maintaining optimal replenishment settings for customers by partnering with supply chain planning teams and customer service. This role is critical to ensuring an accurate and efficient VMI replenishment process to the wholesalers, while delivering wholesalers with shipment plans that achieve desired inventory targets, high service levels, minimal obsolescence, and full truckload utilization that is demand driven.
 <br/>
 <br/>
 <ul>
  <li>
   A Hybrid position at Boston Beer requires that our coworkers reside within commuting distance to be onsite according to their teams&rsquo; weekly schedule.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Brew:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilize internal software to manage customer replenishment plans and order creation process for assigned regions and drive accountability for customer service and truckload efficiency
  </li>
  <li>
   Monitor, escalate, and resolve/ repair shipment risks (stuck shipments, late orders, etc.), potential service level impacts, and continuous improvement opportunities as well as orphan &amp; SAP data issues related to planning parameters driving VMI logic
  </li>
  <li>
   Provide focused attention on network plan that ensures on-time and in full delivery from BBC shipping locations to SKU at wholesaler granularity
  </li>
  <li>
   Ensure replenishment settings, inventory parameters, and wholesalers&rsquo; active product assortment align with company policies for desired stocking levels and service level targets
  </li>
  <li>
   KPI accountability to support operating performance in the following areas:
  </li>
  <ul>
   <li>
    Customer service (service level)
   </li>
   <li>
    Truckload efficiency
   </li>
   <li>
    On time in full
   </li>
  </ul>
  <li>
   Facilitate an accurate and efficient replenishment plan by thoroughly reviewing morning alerts in the following areas:
  </li>
  <ul>
   <li>
    Wholesaler sawtooth synchronization
   </li>
   <li>
    VIP Data exceptions
   </li>
   <li>
    A/B year-round SKUs not on VMI
   </li>
  </ul>
  <li>
   Recommend enhancements to delivery truckload utilization that drive efficiencies within order generation process, sourcing assignments, and weak lane analysis
  </li>
  <li>
   Ensure automated loads transmitted to SAP are both full and demand-driven and customer centric and deliver a shipment plan to supply planning that is demand-driven and supports service level and truckload utilization
  </li>
  <li>
   Partner with BBC Customer Service and BBC Sales teams to perform root cause analysis and troubleshooting, provide training, and engage in collaborative problem solving and wholesaler specific issue resolution
  </li>
  <li>
   Support demand and KPI root cause analysis by collaborating with CPFR Analyst &ndash; Demand and BBC Distribution and Inventory Planning to achieve desired stocking levels and service level targets
  </li>
  <li>
   Support demand and KPI root cause analysis by collaborating with BBC Distribution and Network Planning to achieve desired truckload utilization
  </li>
  <li>
   Build and maintain effective relationships with key stakeholders, such as Distribution, Network Planning, Inventory Planning to deliver a demand-driven signal to supply and achieve wholesaler KPIs of service level, OTIF, and truckload utilization
  </li>
  <li>
   Cross-functional projects including, but not limited to: New Item initialization, Seasonal Transition execution, scarcity and allocation analysis, and S&amp;OP collaboration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Ingredients You'll Bring:
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3 years broad-based supply chain / inventory / replenishment planning experience in a CPG, VMI, or allocations operating environment
  </li>
  <li>
   Strong analytical abilities with an ability to manipulate large data sets a must; Basic to Intermediate Excel skills a must
  </li>
  <li>
   Strong communication, interpersonal, and project management skills are necessary
  </li>
  <li>
   High sense of urgency and commitment to task with a strong sense of accountability
  </li>
  <li>
   Detail and action-oriented self-starter who is flexible to work in an exciting and ever-evolving business
  </li>
  <li>
   Strong personal responsibility and individual accountability in their work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Statistical analysis
  </li>
  <li>
   CPG / Retail allocations experience a plus
  </li>
  <li>
   Commercial planning and allocations systems experience a plus
  </li>
  <li>
   ASCM/APICS certification preferred
  </li>
  <li>
   Preferred degrees: Operations Management, Supply Chain Management, Mathematics/Statistics, Finance/Accounting, Economics, General Business degree
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Level:
 </strong>
 7
 <br/>
 <br/>
 At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the salary range is between $59,500 and $106,600. However, it&rsquo;s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.
 <br/>
 <br/>
 <strong>
  Some Perks:
  <br/>
  <br/>
 </strong>
 Our people are our most important &ldquo;ingredient.&rdquo; We hire the best talent; and we reward, develop, and retain them too.
 <br/>
 <br/>
 In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:
 <br/>
 <br/>
 <ul>
  <li>
   Tuition reimbursement
  </li>
  <li>
   Fertility/adoption support
  </li>
  <li>
   Free financial coaching
  </li>
  <li>
   Health &amp; wellness program and discounts
  </li>
  <li>
   Professional development &amp; training
  </li>
  <li>
   Free beer!
  </li>
  <li>
   Talk to your recruiter about eligibility
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.
  <br/>
  <br/>
 </em>
 <em>
  Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.
  <br/>
  <br/>
 </em>
</div>


Supply Chain Replenishment Analyst

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