business systems analyst

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budget & reporting analyst Jobs in Boston

budget & reporting analyst

business analyst

data analyst

ConnectPrep

<div>
 
 About ConnectPrep:
 
 Our goal is to redefine "tutoring" - to use data, insight, and our extensive teaching experience find solutions for our students. ConnectPrep is about connecting - connecting students, parents, educators, and the community. We have bold ideas and an eye towards the future.
 
 
 
 The Opportunity:
 
 We are offering a Data Analyst Internship for qualified candidates. This is a cross-disciplinary role, both instructional and technical. You'll engage with our team of educators to validate and iterate the models that drive our analytics. Our Data Analysts develop an understanding of our algorithms, the technologies and platforms that support our products, and our proprietary educational content. This knowledge will then be synthesized into actionable tests to build modules that will assist in identifying the academic needs of each individual student. You will engage with team members that think outside of the box, with the goal of improving education through the creation of a data infrastructure and insightful analytics.
 
 
 
 Requirements
 
 
 
 
 What we are looking for:
 
 
 
 <ul>
 <li>
 Core skills
 </li>
 <li>
 You enjoy creative problem solving and working with messy, real-world data.
 </li>
 <li>
 You have strong math/quantitative skills and excellent attention to detail.
 </li>
 <li>
 You are curious about how data can improve learning and student outcomes.
 </li>
 <li>
 Academic &amp; technical background
 </li>
 <ul>
 <li>
 You are studying (or have studied) Applied Mathematics, Statistics, Computer Science, Data Science, or a related field.
 </li>
 <li>
 You have some coding experience and a strong interest in technology and AI.
 </li>
 <li>
 You have experience with at least one of the following:
 </li>
 <li>
 SQL, Python data tools (Pandas, NumPy, or similar)
 </li>
 <li>
 Building simple data pipelines or analysis scripts in Python
 </li>
 </ul>
 <li>
 Excel &amp; analysis skills
 </li>
 <li>
 You are comfortable doing serious work in Excel, including several of the following:
 </li>
 <li>
 Advanced formulas and functions
 </li>
 <li>
 Tables and formatting
 </li>
 <li>
 Conditional formatting
 </li>
 <li>
 Advanced charting and visualizations
 </li>
 <li>
 Pivot tables and pivot reporting
 </li>
 <li>
 Using Excel productively for analysis, not just basic spreadsheets
 </li>
 <li>
 Data tables, simulations, and Solver
 </li>
 <li>
 (Bonus) VBA and macros
 </li>
 <li>
 AI, data, and analytics work you will support
 </li>
 <li>
 Work with AI tools and workflows to support data-driven decision-making
 </li>
 <li>
 Perform data mining and cleaning from multiple sources (web, internal trackers, marketing platforms)
 </li>
 <li>
 Support projects involving AI and chatbot development for ConnectPrep's programs and website
 </li>
 <li>
 Conduct SEO and keyword research to identify growth opportunities and track performance
 </li>
 <li>
 Analyze website analytics (traffic, engagement, conversions) and prepare simple dashboards or summary reports
 </li>
 <li>
 Assist with data analysis for marketing campaigns, content performance, and business operations
 </li>
 <li>
 Help test, document, and iterate on new data and AI workflows as they are developed
 </li>
 <li>
 Nice to have
 </li>
 <li>
 Prior internship or project experience in data analysis, business intelligence, or marketing analytics
 </li>
 <li>
 Familiarity with web analytics and marketing tools (for example, Google Analytics, GA4, Search Console, Looker Studio, or similar platforms)
 </li>
 <li>
 Experience visualizing data in tools such as Tableau, Power BI, or Data Studio
 </li>
 <li>
 Experience working with SEO tools or keyword platforms
 </li>
 <li>
 Experience collaborating in remote or hybrid teams (Slack, Zoom, project management boards)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why join ConnectPrep?
 
 
 
 <ul>
 <li>
 Get in on the ground floor of an exciting new company, with the potential to help shape our direction
 </li>
 <li>
 Be involved with a team that has bold ideas, with the goal of reinventing education across the globe
 </li>
 <li>
 Gain valuable experience, meet technology innovators, and learn about the business side of our company
 
 
 </li>
 </ul>
 
 Sound Interesting?
 
 
 
 Please submit your resume and letter of interest at careers@connectprep.com.
 
 
 All applicants must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. ConnectPrep is an equal opportunity employer EEO/M/F/D/V.
</div>

Data Analyst Internship

Community Care Cooperative

<div>Location: Boston (Hybrid)
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary
The Senior Healthcare Analyst plays a critical role in supporting the organization&rsquo;s ACO and value-based care initiatives by delivering actionable insights from healthcare data. As a key member of the Analytics team, this role partners closely with senior leadership as well as clinical and operational stakeholders to evaluate performance under value-based contracts. The Analyst focuses on analyzing healthcare claims, quality measures, utilization patterns, and population health data to identify trends, performance gaps, and opportunities to improve outcomes while reducing total cost of care. Through advanced analytics, reporting, and data-driven insights, this role informs strategic decision-making, supports continuous improvement, and helps ensure success in risk-based and shared savings arrangements. Strong collaboration across internal teams and external partners is essential to advancing the organization&rsquo;s mission and long-term value-based care strategy. 
Responsibilities:<ul><li>
Analyze the performance of Value-Based Care (VBC) contracts, develop financial models to assess impact, and identify opportunities for improvement and cost containment</li><li>
Evaluate cost, utilization, and quality data to identify trends, cost drivers, and areas for performance improvement across lines of business (e.g., Medicaid and Medicare)</li><li>
Support strategic initiatives and performance improvement efforts through data-driven insights and actionable recommendations</li><li>
Translate complex analytical findings into clear, concise, and actionable summaries tailored to various audiences</li><li>
Develop and maintain dashboards, scorecards, and executive-level reports to support internal leadership and external partners</li><li>
Prepare supporting materials for risk-based contracts to be presented to internal leadership and governance committees, including the Finance Committee and Board of Directors</li><li>
Ensure timely and accurate production of reports in compliance with regulatory and contractual requirements</li><li>
Collaborate with data and IT teams to resolve data quality issues and enhance the reporting infrastructure</li><li>
Query and analyze large datasets to generate production and ad hoc reports for internal and external stakeholders; support data validation and data preparation efforts</li><li>
Manage internal data requests by clarifying stakeholder needs, conducting analyses, and effectively communicating results to end users</li><li>
Perform other duties and contribute to projects as assigned to support team and organizational goals</li><li>
May supervise or play lead role with lower level or less experienced analysts</li><li>
If serving as direct supervisor, carries out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws. Provides direction and support to staff to ensure departmental effectiveness and efficiency</li><li>
Responsibilities as a supervisor will include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems</li><li>
Other duties as assigned</li></ul>
Required Skills:<ul><li>
Experience working with large datasets. Proficiency in SQL and or SAS is required</li><li>
Strong proficiency in financial modeling, forecasting, and scenario analysis, with advanced knowledge of Excel and experience using financial planning tools with a proven ability to develop dynamic models that support strategic decision making, ROI evaluation and forecasting in a complex business environment</li><li>
Skilled at conducting online research on healthcare-related topics, including industry trends, policy updates, and competitor activity, and summarizing key insights in a clear, useful format</li><li>
Knowledge of claims-based healthcare data and payment methodologies, including experience with MassHealth or other Medicaid/Medicare datasets</li><li>
Demonstrated ability to take initiative and apply sound judgment, discretion, and decision-making to achieve objectives with minimal supervision</li><li>
Works effectively with others, values diverse perspectives, and contributes to a collaborative environment to get the job done</li><li>
Comfortable managing multiple tasks and priorities in a dynamic work environment</li><li>
Produces accurate, high-quality work with strong attention to detail, especially in the completion of final deliverables to internal and external stakeholders</li></ul>
Desired Other Skills:<ul><li>
Familiarity with clinical and administrative data available in Electronic Health Records (EHRs); understanding how to leverage this data for analysis is highly desirable</li><li>
Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree required; graduate degree in business, economics, statistics, public health, or related fields strongly preferred</li><li>
Seven or more years of experience in health care or analytics is required. Prior experience in a supervisory or lead role preferred</li></ul> 
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</div>

Senior Analyst, Healthcare

The Steely Group

<div>
 
 We are seeking a Commercial Insights &amp; Analytics / Operations Analyst who will be responsible for helping to evaluate product performance, data-driven actionable insight generation, and support Commercial Operations. This individual will possess a combination of strategic thinking and analytical expertise to help the company achieve its commercial goals. Key areas of focus include data analytics and reporting, claims analysis, forecasting, and competitive intelligence. This role will collaborate with multiple stakeholders to ensure a thorough understanding of business insight needs, data landscape, and how to leverage data to answer business questions efficiently and agilely.
 
 
 
 
 
 
 
 
 This position is based in Boston, Massachusetts, and requires a presence onsite 3 days per week, and open to applicants authorized to work for any employer within the United States
 
 
 
 
 
 
 .
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Evaluate and report product performance
 </li>
 <li>
 Become a subject matter expert in company&rsquo;s products
 </li>
 <li>
 Identify and track key drivers of product performance, and proactively uncover risks and opportunities for the product
 </li>
 <li>
 Claims and other data analysis
 </li>
 <li>
 Help clean and integrate claims and other data sets
 </li>
 <li>
 Routinely generate data-driven insights
 </li>
 <li>
 Forecasting
 </li>
 <li>
 Help develop product / market models and scenario planning
 </li>
 <li>
 Triangulate and pressure-test assumptions with various data sources (primary research, competitive intelligence, analogs, etc.)
 </li>
 <li>
 Market intelligence
 </li>
 <li>
 Help in competitive analysis to assess market dynamics, product positioning and to monitor emerging threats
 </li>
 </ul>
 
 
 
 
 
 Basic Qualifications:
 
 
 
 Bachelor&rsquo;s degree required; advanced degree in data science preferred
 
 <ul>
 <li>
 5+ years of experience in commercial analytics, data science, or related functions (insights, equity research, or commercial operations) required
 </li>
 <li>
 Strong proficiency in analytical tools, models, software, and data visualization platforms used to work with large and complex datasets (e.g., SQL, Python, Power BI)
 </li>
 <li>
 Able to execute complex advanced analytics projects, combining disparate data sour
 </li>
 <li>
 Demonstrated intellectual curiosity and critical thinking skills with an ability to troubleshoot and solve complex business operations challenges
 </li>
 </ul>
 
 
 
</div>

Senior Analyst

Workday

<div>Your work days are brighter here. 
 
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too. 
 
 
 
About the Team 
 
About the Role 
 
Maintains the relationships and monitors performance of information technology vendors contracted for the delivery of outsourced services. Public (AWS, Azure, GCP) analysis of actuals to budget / forecast, analyze key areas of waste and optimization, and utilization rates. Extract and analyze large scale data within cloud billing and usage, to support senior engineering and financial partners in decision making. Describe and implement opportunities for price optimizations initiatives with public cloud vendors including Reserved Instances (RIs) and Monthly Savings Plans. Identification, implementation, and maintenance of AWS Key Performance Indicators. Extract and analyze sophisticated datasets using well optimized SQL queries, Python and R. Configure analytics platforms Looker and Portal Lightdash to create dashboards and reports to provide business insights and drive business development. Monitor service level objectives by building Grafana dashboards to track metrics like service status. Create alerts for significant changes in key metrics for teams to address anomalies in time.
Salary Range: $161,300 - $241,900 
 
About You 
 
Basic Qualifications
Master's degree in Data Science, Data Analytics or related field.
Completion of a university level course, research project, internship, or thesis in Public cloud GCP BigQuery data analysis;
Completion of a university level course, research project, internship, or thesis in Cloud data machine learning modeling;
Completion of a university level course, research project, internship, or thesis in Cloud data visualization using Python and SQL;
Completion of a university level course, research project, internship, or thesis in Extracting and processing large-scale datasets using SQL queries and Python; and
Completion of a university level course, research project, internship, or thesis in Configuring analytics platforms comparable to Looker to build dashboards and create reports. 
 
Workday Pay Transparency Statement 
 
Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please click here . 
Primary Location: USA.MA.Boston 
 
 
Our Approach to Flexible Work 
 
Workday uses a hybrid Flex Work Model. Most roles require at least 50% in-person time each quarter in a Workday office or with customers, prospects, or partners, with specific expectations varying by role, team, country, and business needs. 
 
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. 
 
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. 
 
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. 
 
If you require a reasonable accommodation, you should open a People Guide Request (current employees only), or you may email accommodations@workday.com, as far in advance as possible. 
 
 
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. 
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div>

Sr Cloud Engineer

Boston University

<div>The Payroll Analyst is a key member of the Payroll team at Boston University. Reporting to the Associate Director of Payroll Tax and Reporting, they will assist with the remittances (including but are not limited to federal, state, and local withholding taxes and union dues deductions), reconciliation, and reporting of all payroll withholdings. This role will work with the Associate Director to ensure compliance with all applicable tax laws and regulations while supporting payroll operations and responding to tax-related inquiries. 


Major duties of this position include:
<ul>
<li>Collaborate with Information Technology to implement and test system updates as they relate to taxation and serve as an active member of the yearend W2 process.</li>
<li>Assist with the creation and generation of reports as they relate to union dues deductions, wages, and other ad hoc topics.</li>
<li>Serve as a back- up to the Sr Payroll Tax Administrator in the evaluation of tax status of the foreign national employees.</li></ul> 


Pay Range:
<ul>
<li>Salary Grade 48</li>
<li>Minimum $61,200, Midpoint $82,700, Maximum $104,100</li>
<li> Note: Salary is based on related experience, expertise, available budget, and internal equity; new hires can expect an initial annual salary which is between the minimum and midpoint of the range above ($65,000 - $75,000).</li></ul> 


Boston University supports a flexible work environment for authorized staff members. This position is eligible for a hybrid work arrangement (i.e. remote work up to three (3) days per week), after completion of a successful observation period. 
 
 
Required Skills 
<ul><li>Bachelor's degree in a related field.</li>
<li>Ability to work optimally and collaboratively in a small, collegial team environment.</li>
<li>3-5 years of work experience, preferably in a university or payroll management capacity.</li>
<li>Intermediate skills utilizing Excel, including complex formulas to acquire, organize, and analyze data.</li>
<li>Experienced in analyzing data to determine relevant conclusions and suggest appropriate actions to management.</li>
<li>Proven track record to multi-task and prioritize routine tasks and ad-hoc requests.</li>
<li>Ability to demonstrate effective oral and written communication skills.</li>
<li>Detail oriented, demonstrating accuracy and quality of work output.</li>
<li>Self-motivated, proactive, intellectually curious.</li></ul> 


Preferred Skills:
<ul>
<li>Knowledge of SAP/BUworks and Microsoft Office</li></ul> 


Benefits/Other Information:
<ul>
<li>Boston University's generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University.</li>
<li>Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/employee-resources/benefits/.</li>
<li>The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.</li>
<li>For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.</li>
<li>Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Payroll Analyst position'. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</li></ul> 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.</div>

PAYROLL ANALYST, FINANCE, Comptroller's Office, AP & Payroll Services

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-4093</div></div> 
<div><div>Location:</div><div>
21 27 Burlington Ave, BOSTON, MA 02215</div> 
</div>
<div><div>Category:</div><div>
Operations</div></div> 
<div><div>Employment Type:</div><div>
Full time</div></div> 
<div><div>Work Location:</div><div>
Remote: occasional onsite</div></div> 
<div></div><div><div>Salary/Pay Rate:</div><div>
$90,900.00 - $101,800.00 per year</div>
</div></div>Overview
<div><div>The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance. 
 
Incumbent will report to the Dana-Farber Cancer Institute (DFCI) Director, Technology Strategy and Solutions for Radiation Oncology in the Information Services (IS) department.
 
 
The Radiation Oncology Information Systems team works solely to support the complex and technologically advanced Radiation Oncology Department at Dana-Farber Cancer Institute and associated satellite and outreach sites.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. 
Primary Duties and Responsibilities<ul><li>
Application Lifecycle Management: Owns complex application features or modules end-to-end (design build test deploy support). Leads configuration, customization, and enhancement efforts. Designs and validates integrations and data flows in coordination with engineering and infrastructure teams.</li><li>
Business Analysis &amp; Solution Design: Leads translation of business requirements into detailed functional specifications. Analyzes business needs and designs digital solutions at the team, department, and enterprise levels. Recommends process and workflow improvements to enhance efficiency and data quality.</li><li>
Testing &amp; Quality Assurance: Develops and executes comprehensive test plans to ensure software reliability. Oversees testing cycles and validates production readiness, considering downstream, upstream, and cross-functional dependencies to minimize risk and maintain stable operational flows.</li><li>
Operational Support &amp; Incident Management: Resolves complex application issues and manages multiple initiatives concurrently. Leads major incident response and problem management efforts. Implements preventive fixes to reduce recurring issues.</li><li>
Training, Documentation &amp; Knowledge Management: Designs training programs and advanced end-user documentation. Serves as a subject matter resource for users and support teams.</li><li>
Collaboration &amp; Vendor Partnership: Delivers high-quality, customer-focused support. Collaborates closely with vendors, developers, and cross-functional teams. Coordinates releases and supports adoption of new functionality.</li><li>
Leadership &amp; Mentorship: Mentors junior analysts. Defines support standards and best practices.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Knowledge of developing, configuring, supporting, or operating software applications.</li><li>
Proven ability to gather requirements, document workflows, and coordinate UAT for small to medium initiatives.</li><li>
Intermediate application configuration skills and workflow understanding.</li><li>
Strong communication and interpersonal skills with technical and non-technical users across teams.</li><li>
Proficiency with Microsoft 365 and common productivity tools.</li><li>
Strong understanding of SDLC and ITIL concepts.</li><li>
Ability to prioritize and manage multiple assignments, including small initiatives, with minimal guidance.</li>
Able to<li> knowledge of one or more application domains (e.g. EHR, ERP, CRM, HRIS) to support configuration, workflows, and user needs.</li><li>
Supports change and release activities; applies integration knowledge, including data mapping and log/trace analysis, under guidance.</li></ul>
Minimum Job Qualifications<ul><li>
High school/GED/Diploma required.</li><li>
Bachelor's degree in Computer Science, Information Systems or related field preferred.</li><li>
4 years of Information Technology experience supporting business or clinical systems applications required.</li><li>
Information Technology experience supporting business or clinical systems applications in a healthcare environment preferred.</li></ul>
License/Certification/Registration Required:<ul><li>
None</li></ul>
Supervisory Responsibilities:<ul><li>
None</li></ul>
Patient Contact:<ul><li>
None</li></ul>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
<h3 class="jobSectionHeader">EEO Poster</h3>
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$90,900.00 - $101,800.00</div></div></div>

IS Application Analyst II - Radiation Oncology

Manulife

<div>Business Analyst role on the Document Management Platform team is a high-impact opportunity to shape how John Hancock communicates with its customers at key moments, especially for new products and long-term care. You&rsquo;ll sit at the intersection of business, technology, and operations, turning complex requirements into clear, implementable solutions on the SmartCOMM platform.
Your work will directly support John Hancock&rsquo;s mission to make decisions easier and lives better by ensuring communications are accurate, timely, and easy to understand. In this role, you&rsquo;ll gain deep domain expertise, end-to-end delivery experience, strong cross-functional collaboration skills, and increased technical and analytical capabilities, all while having visible impact on critical customer-facing processes.
Office location: Boston - USA, or Toronto - Canada or Waterloo - Canada
Work arrangement: Hybrid - 3 days from Office (from nearest office), 2 days from Home; Working remotely option is not available.
Position Responsibilities:
Requirements Analysis &amp; Data Mapping
<ul><li>Review and interpret XSDs and related data models from admin systems to ensure required data elements are available to support SmartCOMM templates and communications.
</li><li>Gather and analyze mock-ups and business inputs for new or updated customer communications (e.g., letters, statements, invoices) and participate in walkthroughs with business and admin stakeholders.
</li><li>Translate business needs and mock-ups into clear Business Requirements Documents (BRDs), use cases, and detailed field-level mapping specifications between source systems (XSD/XML) and SmartCOMM templates.
</li><li>Create, maintain, and validate end-to-end data mapping documentation, ensuring completeness, accuracy, and alignment with business rules, regulatory requirements, and design standards.
</li></ul>Stakeholder Engagement &amp; Communication
<ul><li>Serve as a primary liaison between business partners, admin/system teams, SmartCOMM developers, and external vendors to ensure shared understanding of scope, requirements, and constraints.
</li><li>Communicate requirements, BRDs, and mapping specifications clearly to the development and QA teams, addressing follow-up questions and clarifications in a timely manner.
</li><li>Facilitate resolution of technical and requirements-related questions, balancing business needs, technical feasibility, and platform standards.
</li></ul>Integration &amp; Vendor Coordination
<ul><li>Coordinate integration activities with admin systems to ensure data feeds, APIs, and file exchanges support the required document generation and distribution workflows.
</li><li>Collaborate with print/output vendors (e.g., RRD) and internal partners to support successful delivery of physical and digital communications, including testing and operational readiness.
</li></ul>Testing, Quality, and Defect Management
<ul><li>Plan, coordinate, and support end-to-end testing of SmartCOMM solutions, from data extraction through document generation and delivery across all channels (PDF, print, digital).
</li><li>Partner with admin/system teams to secure required test data, extracts, and XMLs for QA and UAT purposes.
</li><li>Review and analyze QA queries and defects, validating against requirements and design; work with stakeholders to determine whether findings represent true defects or acceptable behavior and drive resolution.
</li></ul>Governance, Reporting, and Continuous Improvement
<ul><li>Participate in core team, governance, and prioritization meetings to report on status, risks, issues, and dependencies related to SmartCOMM initiatives.
</li><li>Provide clear, concise, and timely updates on requirements progress, mapping completion, integration readiness, and testing outcomes to stakeholders and leadership.
</li><li>Identify opportunities to standardize templates, mappings, and processes across communications, contributing to continuous improvement of the Document Management Platform and SmartCOMM delivery practices.
</li></ul>Required Qualifications:
<ul><li>Bachelor&rsquo;s degree in Business, Information Systems, Computer Science, Software Engineering or related field; equivalent combination of education and experience considered.
</li><li>Minimum 4 years of IT industry experience is required coupled with 0&ndash;2 years of experience in a Business Analyst, business systems, or related analytical role (internships, co‑op, or project experience acceptable).
</li><li>Technical &amp; Domain Skills (Role-Specific)
</li><li>Experience with REST API integration/services.
</li><li>Foundational understanding of software development and system integration concepts.
</li><li>Strong understanding of XML/XSD and basic data mapping is required
</li><li>Training will be provided for SmartCOMM-specific patterns.
</li></ul><ul><li>Analysis &amp; Requirements Skills
</li><li>Ability to gather information from stakeholders and help document requirements in a clear, structured format (e.g., process flows, simple BRDs, user stories, acceptance criteria).
</li><li>Strong attention to detail with the ability to analyze and validate data, mock‑ups, and test results against documented requirements.
</li><li>Basic understanding of testing concepts (system, integration, UAT) and willingness to support test planning and defect triage.
</li><li>Communication &amp; Collaboration
</li><li>Strong written and verbal communication skills; able to summarize issues and requirements clearly for both business and technical audiences.
</li><li>Demonstrated ability to work effectively in a team environment and collaborate across business, IT, and vendor partners.
</li><li>Comfortable participating in meetings, asking clarifying questions, and following up on action items.
</li><li>Comfort working with standard productivity and collaboration tools (e.g., Excel, PowerPoint, Visio/Miro, Confluence/SharePoint, Jira/Azure DevOps).
</li><li>Interest in learning customer communications technologies (SmartCOMM or similar CCM tools) and document management processes.
</li></ul>Preferred Qualifications:
<ul><li>Exposure to financial services, insurance, or technology projects is an asset but not required.
</li><li>Large environment complexity exposure is desired but not a must
</li></ul>When you join our team:
<ul><li>We&rsquo;ll empower you to learn and grow the career you want.
</li><li>We&rsquo;ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
</li><li>As part of our global team, we&rsquo;ll support you in shaping the future you want to see.
</li></ul>The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .
Referenced Salary Location
Boston, Massachusetts
<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Working Arrangement
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid
Salary range is expected to be between
$90,160.00 USD - $167,440.00 USD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&amp;D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .
Know Your Rights I Family &amp; Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)</div>

Business Systems Analyst

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