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senior branch manager

New Era Supermarket LLC

Job Summary:The Branch Manager is responsible for overseeing the daily operations of the supermarket branch. This includes managing staff, ensuring high customer satisfaction, achieving sales targets, maintaining inventory, and ensuring smooth overall operations in accordance with company standards and policies.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the supermarket branch.</li><li>Ensure sales targets, profit margins, and business goals are achieved.</li><li>Monitor and maintain adequate stock levels, ordering, and inventory control.</li><li>Supervise, train, and motivate staff to deliver excellent customer service.</li><li>Handle customer inquiries and resolve complaints effectively.</li><li>Ensure proper display, cleanliness, and hygiene standards across the store.</li><li>Prepare daily, weekly, and monthly sales and operational reports.</li><li>Coordinate with the head office for promotions, pricing, and product updates.</li><li>Ensure compliance with company policies, procedures, and safety regulations.</li><li>Monitor cash handling, billing operations, and prevent any losses or discrepancies.</li><li>Conduct regular staff meetings and performance evaluations.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Branch Manager

Valuelabs

Job Summary: We are seeking a Senior Finacle Core Banking Developer with expertise in CASA (Current Account &amp; Savings Account) modules, Overdraft, and Branch Operations. The ideal candidate will have extensive experience working with Finacle 11.x, including customization, performance tuning, system integration, and support for these core banking functionalities. You will be responsible for the design, development, and enhancement of Finacle solutions, ensuring seamless delivery of banking services to our clients. Key Responsibilities: Core Banking Development &amp; Customization: <ul> <li>Design, develop, and implement Finacle core banking modules, with a focus on CASA, Overdraft, and Branch Operations.</li> <li>Customize and configure CASA, Overdraft, and Branch Operations functionalities to align with business requirements, including account management, overdraft limits, interest calculations, and transaction processing.</li> </ul> Required Skills &amp; Qualifications: Educational Qualification: Bachelor's/Masters degree in Computer Science, Information Technology, or a related field. Technical Skills: <ul> <li>Proficiency in Java, SQL, Oracle database, and Finacle development tools.</li> <li>Hands-on experience with Finacle 11.x version and deep understanding of its features, especially for CASA, Overdraft, and Branch Operations modules.</li> <li>Experience with Finacle APIs for system integrations and third-party connectivity.</li> <li>Core Banking &amp; CASA Expertise:</li> <li>Extensive experience working with CASA modules, including knowledge of account management, interest calculation, transactions, and customer service.</li> <li>Experience working with Overdraft management systems, handling overdraft eligibility, limits, fees, and interest.</li> <li>Knowledge of Branch Operations processes including account opening, cheque processing, cash transactions, and supporting other in-branch activities.</li> <li>Experience with System Integration:</li> <li>Proven experience in integrating Finacle with external banking systems, digital platforms (e.g., mobile apps), and third-party services (e.g., ATM networks, payment gateways).</li> </ul> Problem Solving &amp; Analytical Skills: <ul> <li>Strong debugging skills and the ability to troubleshoot complex technical issues related to Finacle modules.</li> <li>Ability to analyze and optimize the performance of CASA, overdraft, and branch operations modules, especially in high-transaction environments.</li> <li>Communication Skills:</li> <li>Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.</li> <li>Ability to explain complex technical concepts clearly to clients, team members, and management.</li> </ul> Other Skills: <ul> <li>Familiarity with Agile or Waterfall project management methodologies.</li> <li>Knowledge of version control systems (e.g., Git) and software development best practices.</li> <li>Preferred Qualifications:</li> <li>Experience with Finacle 11.x version in banking and financial institutions.</li> <li>Certification or additional training related to Finacle or core banking systems.</li> <li>Previous experience working in Agile or Scrum environments.</li> </ul> Why Join Us? Opportunity to work with a leading-edge core banking platform and influence banking transformations. Be part of a dynamic, innovative team that encourages growth and development. .

Senior Finacle Developer (CASA, Overdraft Branch operations)

Commercial Bank of Dubai

Responsible for day-to-day Operations and Administration of the Branch, ensuring strict compliance with Bank s policies and procedures. The Branch Operations Manager s role will be limited to this and will not include any interaction with Bank s customers, except for service related matters
Principal Accountabilities:
Supervise the performance of Head Teller / Sr. Teller &amp; Tellers, Branch Service Representatives (BSR), to ensure optimum productivity and high quality service in order to provide a range of general banking services to customers, so as to achieve the goals of the branch.
Responsible for Cash and Security Documents as a Joint Custodian of the vault and (CDMS/ATMS) ensuring that the optimum cash balance is maintained at all times. Review cash balances and limits to ensure risks are minimized. Ensure excessive cash is not maintained and that any excesses are reported to Head of Branches Operations for insurance reporting purposes.
Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Managers Cheques, Bank s stamps, etc.
Monitoring on a regular basis to ensure that all CC TV s in the branches are functioning properly and report any problems to the Establishment Administration Department.
Co-ordinate with outsourced service providers regarding functioning of Branch ATM s /CDMs.
Co-ordinate with Centralized Units at H.O. regarding day-to-day activities at Branch.
Authorize transactions above Tellers limits within the approved limit by reference to the instruments and supporting vouchers to ensure their validity and correctness and supervise their performance to ensure the timely delivery of service to enhance customer satisfaction.
Plan, organize, monitor and control the day-to-day services offered by BSRs and Tellers to ensure that timely delivery of the services as per SLA to enhance customer satisfaction.
To monitor that the Daily Transaction Ticket Bundles are filed by the assigned staff without any delay and to review the transaction journal entries to the daily vouchers/Cheques and tickets to ensure that the entries posted / recorded are adequately supported for valid transactions &amp; are recorded correctly as to the amount &amp; descriptions.
To comply with the Operational Risk Unit guidelines for managing of Operation Risk &amp; ensure Internal Control risk procedures are in place at the Branches at all times. This should be evidenced through periodic reports to the ICU and Operational Risk Unit at H.O.
Daily review of entries in and out of Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. (i.e. all transaction going through these accounts and not merely end of day, end of month or period balance)
Review GL balances to ensure that it corresponds with the subsidiaries and account of suspense nature such as, Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. and follow-up for clearance / reconciliation on a daily basis.
Review and authorize all documents (originals and scanned) pertaining to New Account opening, Remittances, Time-deposits, Safe Deposit Lockers, Loans, etc. before forwarding it to H.O. for processing.
Responding to enquiries from Compliance &amp; AML Unit in a timely manner
Responding to Internal / External Audit queries in a timely manner, ensuring that the discrepancies pointed out by them are corrected immediately
Check the postings carried out by Head / Senior Teller(s)/ Teller(s) against the transactions journal presented by them and sign on the report
To review all branches of Transaction Journals ensuring that the daily Tellers transactions journals have been checked initialled and filed as per the Bank s policy &amp;procedure. Any discrepancy identified should be immediately reported to Branch Manager and Head of Branches Operations to eliminate the risk of financial loss to the Bank.
Ensure that outward clearing, inward clearing and inward return timely delivered as per SLA. Arrange for archiving of Branch records from time to time, in line with the approved policy. Ensure that branch storage of documents, files and other records are secure and in a fire proof environment.
Undertake Performance Management responsibilities, agreeing with the individual targets and monitor the performance of his Direct Reports by periodic reviews providing them with factual feedback in order to foster a high performance culture.
Develop, train and motivate all staff members (BSRs, &amp; Tellers) sharing specialist expertise and demonstrating leadership ensuring that they are fully aware of the Bank s products, procedures and practices to enhance the competency profile in coordination with HR training.
Responsible for implementing JETS (Job Efficiency Tracking System) for all staff within the Unit.

Branch Operations Manager

The Lab Holding LLC.

About the job Restaurant General Manager Are you a dynamic leader with a passion for premium dining and operational excellence? Were looking for an experienced General Manager to launch and lead our new 3 Fils Restaurant branch in Dubai a brand known for innovation, authenticity, and award-winning culinary excellence.About the Role:As General Manager, youll be responsible for end-to-end operations, team leadership, guest satisfaction, and P&L accountability. You will champion our brand values while ensuring seamless service, high team morale, and strong financial performance.Key Responsibilities:<ul><li>Lead day-to-day operations of the new restaurant to ensure a world-class guest experience</li><li>Hire, train, and mentor a high-performing front and back-of-house team</li><li>Oversee quality control, hygiene standards, and food safety compliance</li><li>Implement operational strategies aligned with brand vision and SOPs</li><li>Drive revenue, profitability, and manage budgets, costs, and forecasts</li><li>Maintain vendor relationships, procurement, and inventory management</li><li>Handle guest feedback and ensure service recovery where needed</li><li>Monitor KPIs, service standards, and regularly report performance metrics to the Head Office</li><li>Coordinate marketing, events, and customer engagement initiatives</li></ul>Key Requirements:<ul><li>710 years of F&B industry experience, with at least 3 years in a General Manager or similar senior role</li><li>Proven experience in fine-dining or premium casual dining environments</li><li>Strong understanding of restaurant financials, labor controls, and cost management</li><li>Exceptional leadership, team-building, and training skills</li><li>Deep knowledge of UAE hospitality trends, customer behavior, and local regulations</li><li>Outstanding communication, problem-solving, and conflict resolution skills</li><li>Experience with launching or opening new restaurant locations is a plus</li><li>Bachelor's degree in Hospitality Management or equivalent preferred</li></ul>Job Location:Dubai, UAE New Branch of 3 Fils RestaurantWhat We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Visa + Medical + Annual Ticket + Company Benefits</li><li>An opportunity to grow with an iconic brand in an exciting new chapter</li></ul>Only shortlisted candidates who strictly meet the above criteria will be contacted. Follow the instructions carefully and submit your updated CV with a brief cover message.Ready to Lead the Legacy?Apply now or share your CV Tag or share with someone who fits this role perfectly.

Restaurant General Manager

Dar Exchange LLC

Handle customer complaint management and resolution procedure effectively.
<ul>
<li>Maintain a thorough understanding of UAE consumer protection regulations related to money exchange services.</li>
<li>Monitor all the channels for complaint reporting and escalation (by email, Phone Numbers, Websites, and Social Media; and escalation at the branch level).</li>
<li>Effective respond and resolution within the turnaround time (TAT).</li>
<li>Address the confidentiality of Consumer Complaint information.</li>
<li>Maintain records and customer complaint log.</li>
<li>Maintain high level of professionalism when dealing with the customers and liaising with the internal and external parties.</li>
<li>Monitor and report unresolved complaint with 5 days after the end of every month to the Senior Management.</li>
<li>Timely and accurate regulatory reporting.</li>
<li>Design, liaise, and implement Consumer Education and Awareness Program Initiatives/Activities Plan for the entire year.</li>
<li>Timely and accurate internal reporting to the Manager-in-Charge</li>
<li>Reporting of the progress of the complaints and on noticeable trends to the Senior Management.</li>
<li>Provide annual customer service and consumer protection training to retail employees and staff.</li>
<li>Follow the proper record retention and documentation policy.</li>
</ul>

Customer Support Officer

Client of Consortio Recruitment Group

Consortio has partnered with a highly reputed, family run bunker trading company who are targeting an experienced, Senior Trader to carry out the next stage of their expansion.
With established offices across Europe and Asia, our client now requires a senior bunker trader / trading manager to set up and cement a local presence in the Middle East. Based in Dubai, UAE, you will be responsible for developing a completely new branch for the business, managing everything from the opening of the new office to your daily trade, through to then eventually leading a team that you will have authority to put together yourself.
On offer is an opportunity that will allow you to break through your current glass ceiling and truly take your career to the next level. Working in tandem with the Managing Directors situated in each of the brand s other affiliates, you will benefit from the trust-based approach that the company promotes; you will be listened to and given freedom to make managerial decisions that will support the continued growth of the business.

Senior Bunker Trader / Trading Manager

Client of Redstone Commodity Search Ltd

We are currently working with a well-established Swiss Private Bank with a strong presence in the Middle East, which is actively seeking entrepreneurial Senior Relationship Managers to expand its Dubai-based coverage. The primary focus is on Dubai, Saudi Arabia, and wider GCC markets, as well as Eastern Africa and UK-linked clients who prefer a Dubai booking centre.

Key Responsibilities / Tasks

<ul>
<li>Manage and grow a portfolio of HNW and UHNW clients across the GCC, Eastern Africa, and UK expatriate segments through tailored investment and advisory solutions</li>
<li>Drive new business development and asset acquisition, targeting USD 150m+ in Net New Money over three years.</li>
<li>Serve as the primary point of contact for clients, delivering a high-touch, personalised service from Dubai.</li>
<li>Ensure full compliance with DIFC, UAE Central Bank, and Swiss Group regulatory standards.</li>
<li>Reports to the Regional Market Head for the Middle East.</li>
</ul>

Key Qualifications / Experience

<ul>
<li>A transferable client portfolio is essential (target: USD 150m+ in Net New Money over 3 years).</li>
<li>Proven track record in asset gathering, revenue generation, and long-term client relationship management.</li>
<li>Entrepreneurial mindset with strong understanding of investment products, wealth structuring, and Shariah-compliant solutions.</li>
<li>Suitable for bankers seeking a client-focused platform with the strength of Swiss booking and a Dubai base.</li>
</ul>

Senior Relationship Manager Private Banking

Explore 5288+ Senior branch manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.