customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support specialist Jobs in Lahore

customer support specialist

customer success specialist Jobs in Lahore

customer success specialist

customer support representative Jobs in Lahore

customer support representative

senior customer support analyst

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports and enhances software systems for life. This position is part of our Jonas Club ERP's global R&amp;D team. Worldwide over 2,200 clubs in more than 17 countries, with memberships ranging from 100 to 20,000, utilize the Jonas Club ERP Software to build and enrich member relationships, increase revenues, and decrease costs.
 <br/>
 <br/>
 Division Link: https://www.jonasclub.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking an enthusiastic, career-oriented Customer Support Analyst who is passionate about providing excellent service. This individual will be a highly motivated team player with exceptional communication skills and a strong ability to troubleshoot and resolve technical issues. You will work to ensure a positive and professional user experience for clients using our Club Software products and other offerings. The role also involves collaborating with different departments to provide efficient and comprehensive support; will also involve with handling a team of Support Analysts. This position will be based at our Contour Lahore Office.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Support &amp; Issue Resolution: Assist clients with inquiries and technical issues via email, ticketing systems, phone, and live chat. Troubleshoot software-related issues and provide solutions.
  </li>
  <li>
   Product Knowledge &amp; Guidance: Provide product knowledge to existing clients, suggest upgrades, and ensure clients understand how to use our software effectively.
  </li>
  <li>
   Collaborate Across Teams: Work closely with DEV and QA teams to resolve client issues. Interface with other departments like operations, concierge, event management, and membership administration to support overall club operations.
  </li>
  <li>
   Documentation &amp; Tracking: Document, track, and monitor client issues within ticketing systems to ensure timely resolutions.
  </li>
  <li>
   Service-Related Support: Assist with service-related inquiries, membership upgrades, booking requests, and other client needs, ensuring smooth and efficient service delivery.
  </li>
  <li>
   Event &amp; Service Support: Gain hands-on experience in assisting with club events and managing member access to exclusive offerings, ensuring top-notch member service.
  </li>
  <li>
   Monitor &amp; Improve Member Satisfaction: Participate in identifying areas for improvement based on member feedback and proactively ensure systems and processes run smoothly.
  </li>
  <li>
   Time Management &amp; Prioritization: Manage multiple requests, prioritize tasks based on urgency, and meet Service Level Agreements (SLAs) for a seamless customer experience.
  </li>
  <li>
   Team Communication &amp; Collaboration: Work closely with cross-functional teams to share insights and updates on member or client needs, ensuring all teams are aligned on service delivery.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communication Skills: Excellent verbal and written communication in English, with the ability to convey technical information clearly and professionally to clients and colleagues.
  </li>
  <li>
   Customer Service Experience: Prior experience in customer service or helpdesk support, with a passion for problem-solving and assisting others.
  </li>
  <li>
   Network and Windows File Sharing: Knowledge of File Sharing, Mapping Drives, forwarding of Ports is required. (Understanding of PowerShell would be an asset)
  </li>
  <li>
   Hardware and Windows Server: Knowledge of Processor Speeds, Domain Controller, Active Directory, Managing Group Policies. (Familiarity with VMware/ Hyper V would be an asset)
  </li>
  <li>
   Technical Proficiency: Experience with website and CRM applications; knowledge of HTML and strong working knowledge of Microsoft Office.
  </li>
  <li>
   Organizational Skills: Strong multitasking and organizational abilities, with attention to detail and the ability to manage and track multiple issues or requests.
  </li>
  <li>
   Calm Under Pressure: Ability to stay composed and effectively troubleshoot technical issues while handling multiple client requests.
  </li>
  <li>
   Team-Oriented: Ability to work effectively in a collaborative team environment, contributing positively to team goals.
  </li>
  <li>
   Adaptability &amp; Resilience: Willingness to learn and adapt to new tools and processes while maintaining a professional and positive attitude in a dynamic environment.
  </li>
  <li>
   Accountability: Track and resolve customer issues, ensuring a timely and thorough follow-up. Maintain confidentiality and professionalism when dealing with clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Educational &amp; Technical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Computer Science or related field.
  </li>
  <li>
   Experience: 6+ years of experience in a technical support or customer service environment.
  </li>
  <li>
   Additional Knowledge (Preferred): Basic Accounting knowledge is a plus. Experience with Hospitality and Club Industry products would be an asset.
  </li>
  <li>
   Ticketing Systems: Familiarity with ticketing and internal systems to record implementation and support issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passion for Service: A genuine passion for customer service and helping others, with strong problem-solving and communication skills.
  </li>
  <li>
   Willingness to Learn: A keen interest in learning about club management systems, member benefits, and event coordination in a fast-paced, service-driven environment.
  </li>
  <li>
   Attention to Detail: Strong organizational skills to track customer requests and ensure they are addressed promptly and accurately.
  </li>
  <li>
   Professionalism &amp; Discretion: Understanding the importance of maintaining confidentiality and providing respectful service to all members and clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Workshift (Job Timings)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shift Hours:
  </li>
  <li>
   Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)
  </li>
  <li>
   Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)
  </li>
  <li>
   Weekend Availability: Must be willing to work on weekends when required.
  </li>
  <li>
   After Hours Support: Willingness to provide support outside standard business hours as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Senior Customer Support Analyst

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
<br>
Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports and enhances software systems for life. This position is part of our Jonas Club ERP's global R&amp;D team. Worldwide over 2,200 clubs in more than 17 countries, with memberships ranging from 100 to 20,000, utilize the Jonas Club ERP Software to build and enrich member relationships, increase revenues, and decrease costs.<br>
<br>
Division Link: https://www.jonasclub.com/<br>
<br>
The Position:<br>
<br>
We are seeking an enthusiastic, career-oriented Customer Support Analyst who is passionate about providing excellent service. This individual will be a highly motivated team player with exceptional communication skills and a strong ability to troubleshoot and resolve technical issues. You will work to ensure a positive and professional user experience for clients using our Club Software products and other offerings. The role also involves collaborating with different departments to provide efficient and comprehensive support; will also involve with handling a team of Support Analysts. This position will be based at our Contour Lahore Office.<br>
<br>
Primary Responsibilities:<br>
<br>
<ul><li>Customer Support &amp; Issue Resolution: Assist clients with inquiries and technical issues via email, ticketing systems, phone, and live chat. Troubleshoot software-related issues and provide solutions.</li><li>Product Knowledge &amp; Guidance: Provide product knowledge to existing clients, suggest upgrades, and ensure clients understand how to use our software effectively.</li><li>Collaborate Across Teams: Work closely with DEV and QA teams to resolve client issues. Interface with other departments like operations, concierge, event management, and membership administration to support overall club operations.</li><li>Documentation &amp; Tracking: Document, track, and monitor client issues within ticketing systems to ensure timely resolutions.</li><li>Service-Related Support: Assist with service-related inquiries, membership upgrades, booking requests, and other client needs, ensuring smooth and efficient service delivery.</li><li>Event &amp; Service Support: Gain hands-on experience in assisting with club events and managing member access to exclusive offerings, ensuring top-notch member service.</li><li>Monitor &amp; Improve Member Satisfaction: Participate in identifying areas for improvement based on member feedback and proactively ensure systems and processes run smoothly.</li><li>Time Management &amp; Prioritization: Manage multiple requests, prioritize tasks based on urgency, and meet Service Level Agreements (SLAs) for a seamless customer experience.</li><li>Team Communication &amp; Collaboration: Work closely with cross-functional teams to share insights and updates on member or client needs, ensuring all teams are aligned on service delivery.</li></ul><br>
Skills &amp; Qualifications:<br>
<br>
<ul><li>Communication Skills: Excellent verbal and written communication in English, with the ability to convey technical information clearly and professionally to clients and colleagues.</li><li>Customer Service Experience: Prior experience in customer service or helpdesk support, with a passion for problem-solving and assisting others.</li><li>Network and Windows File Sharing: Knowledge of File Sharing, Mapping Drives, forwarding of Ports is required. (Understanding of PowerShell would be an asset)</li><li>Hardware and Windows Server: Knowledge of Processor Speeds, Domain Controller, Active Directory, Managing Group Policies. (Familiarity with VMware/ Hyper V would be an asset)</li><li>Technical Proficiency: Experience with website and CRM applications; knowledge of HTML and strong working knowledge of Microsoft Office.</li><li>Organizational Skills: Strong multitasking and organizational abilities, with attention to detail and the ability to manage and track multiple issues or requests.</li><li>Calm Under Pressure: Ability to stay composed and effectively troubleshoot technical issues while handling multiple client requests.</li><li>Team-Oriented: Ability to work effectively in a collaborative team environment, contributing positively to team goals.</li><li>Adaptability &amp; Resilience: Willingness to learn and adapt to new tools and processes while maintaining a professional and positive attitude in a dynamic environment.</li><li>Accountability: Track and resolve customer issues, ensuring a timely and thorough follow-up. Maintain confidentiality and professionalism when dealing with clients.</li></ul><br>
Educational &amp; Technical Requirements:<br>
<br>
<ul><li>Education: Bachelor&rsquo;s degree in Computer Science or related field.</li><li>Experience: 6+ years of experience in a technical support or customer service environment.</li><li>Additional Knowledge (Preferred): Basic Accounting knowledge is a plus. Experience with Hospitality and Club Industry products would be an asset.</li><li>Ticketing Systems: Familiarity with ticketing and internal systems to record implementation and support issues.</li></ul>
What You&rsquo;ll Bring:<br>
<ul><li>Passion for Service: A genuine passion for customer service and helping others, with strong problem-solving and communication skills.</li><li>Willingness to Learn: A keen interest in learning about club management systems, member benefits, and event coordination in a fast-paced, service-driven environment.</li><li>Attention to Detail: Strong organizational skills to track customer requests and ensure they are addressed promptly and accurately.</li><li>Professionalism &amp; Discretion: Understanding the importance of maintaining confidentiality and providing respectful service to all members and clients.</li></ul><br>
Workshift (Job Timings):<br>
<br>
<ul><li>Shift Hours:</li></ul>
o Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)<br>
o Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)<br>
<ul><li>Weekend Availability: Must be willing to work on weekends when required.</li><li>After Hours Support: Willingness to provide support outside standard business hours as needed.</li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Physicians Revenue Group

<p><b>Job Title:</b> Data Analyst &ndash; Strategic Reporting &amp; Automation (Medical Billing)</p><p><b>Department:</b> Process Improvement and Project Management</p><p><b>Reports To:</b> Senior Manager &ndash; Process Improvement and Project Management</p><p><b>Location:</b> Lahore</p><p><b>Employment Type:</b> Full-Time</p><p><b>Role Summary:</b><br/>The Data Analyst will serve as the technical enabler of financial and operational visibility by consolidating fragmented data, automating reporting pipelines, and building intuitive dashboards. This role supports the leadership with timely, accurate, and structured data for strategic decisions across billing operations. It bridges the gap between raw data and decision-making by standardizing data access, streamlining reporting processes, and delivering performance insights to internal stakeholders.</p><p><b>Key Responsibilities:</b></p><p>Strategic Analysis &amp; Financial Insight</p><ul><li>Consolidate revenue, cost, productivity, and profitability data into cohesive performance narratives.</li><li>Conduct opportunity/risk analysis, ROI studies, and forecasting to support executive planning.</li><li>Enable cost optimization and provider-level benchmarking.</li></ul><p><b>Data Consolidation &amp; Integration</b></p><ul><li>Collect, clean, and validate data from multiple departments including Billing, IT, Admin and Credentialing</li><li>Support IT in documenting and maintain a central data repository detailing ownership, formats, frequency, and access protocols.</li><li>Map and understand source systems, workflows, and interdependencies of financial and operational data.</li></ul><p><b>Automation &amp; Pipeline Development</b></p><ul><li>Design, implement, and monitor automated ETL pipelines using SQL, Power Query or cloud-based tools.</li><li>Collaborate with IT for secure deployment of scalable pipelines integrated with internal databases and Excel reports.</li><li>Set up automated data pulls from third-party tools or internal APIs ensuring daily/weekly refreshes.</li><li>Ensure compliance with HIPAA and internal access control policies when handling PHI or financial data.</li><li>Identify automation opportunities in recurring manual reporting and streamline workflows accordingly.</li></ul><p><b>Dashboard &amp; Report Development</b></p><ul><li>Build advanced dashboards in Power BI or Tableau that track Operational KPI&rsquo;s</li><li>Translate stakeholder requirements into clear data specifications, metrics logic, and visual mockups.</li><li>Collaborate with process analyst to support the creation of executive level reporting packs.</li><li>Maintain version control of key dashboards and periodically review usage logs and user feedback.</li></ul><p><b>Ad-Hoc Analysis &amp; Decision Support</b></p><ul><li>Fulfill data requests from senior leadership, including time-bound comparative studies, opportunity identification, or risk analysis.</li><li>Build data-backed business cases and support visual storytelling using charts, benchmarks, and annotated summaries.</li></ul><p><b>Governance, Documentation &amp; Collaboration</b></p><ul><li>Coordinate data flows and reporting schedules with Billing Managers, Accounts, QA, Credentialing, and US Operations.</li><li>Uphold data accuracy by performing periodic validation checks and peer reviews.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Data Science, Computer Science, or Finance</li><li>Certification in SQL, Power BI, Tableau, or ETL tools preferred</li><li>Knowledge of HIPAA data handling protocols preferred</li><li>Strong hand on experience in Microsoft excel, power point is preferred</li></ul><p><b>Experience:</b></p><ul><li>2&ndash;3 years of experience in a Data Analyst, Reporting Analyst, or BI role (preferably within medical billing, BPO, or healthcare tech sectors)</li><li>Proven experience designing SQL-based queries, automating workflows, and building advanced dashboards</li><li>Exposure to working with EHR/PMS platforms such as Athena, or eClinicalWorks is a plus</li><li>Strong cross-functional collaboration with Finance, Operations, and Technology teams</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Data Analyst

Pakistan Children's Heart Foundation

<ul><li>Oversee daily cash operations, including bank account administration, and payments.</li><li>Develop short-term and long-term cash flow forecasts and analyses.</li><li>Manage the organization's daily liquidity to ensure sufficient cash is available for operations and investments.</li><li>Implement cash concentration, pooling, and disbursement strategies to optimize cash utilization.</li><li>Manage the organization's short-term investment portfolio to maximize returns while maintaining liquidity and aligning with risk tolerance.</li><li>Manage the company's debt portfolio, ensuring covenant compliance and evaluating refinancing opportunities.</li><li>Prepare and deliver regular treasury reports, including cash positions, liquidity metrics, investment performance, and risk assessments for senior management.</li><li>Conduct financial analysis to support business decisions and strategic initiatives.</li><li>Support internal and external audits by providing necessary documentation and reports.</li><li>Expertise in cash management, risk management, liquidity planning, and financial markets.</li><li>Proficiency with treasury management systems (TMS) and ERP software.</li><li>Advanced proficiency in Microsoft Excel for financial modeling, forecasting, and data analysis.</li><li>Strong knowledge of regulatory compliance (e.g., SOX) and internal controls.</li><li><b>Education and certifications</b></li><li>A bachelor's or master's degree in Finance, Accounting, Economics, or Business Administration is typically required.</li><li>Professional certifications such as the Certified Treasury Professional (CTP) or Chartered Financial Analyst (CFA) are highly valued.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Treasury Management Executive

POWER-tek Global Inc.

<p><b>About Power-Tek</b></p><p>Power-Tek is a global consulting and investment advisory firm focused on the <b>power, utilities, and energy infrastructure sectors</b>. We partner with clients across <b>renewable generation, battery energy storage systems (BESS), transmission and distribution, grid modernization, and data center energy solutions</b>. Our mission is to deliver <b>strategic insights, advisory services, and investment support</b> that accelerate the energy transition while enhancing resiliency and reliability across the grid.</p><p><b>Position Overview</b></p><p>We are seeking a highly motivated <b>Strategy &amp; Business Development Analyst</b> (0&ndash;1 year of experience) to join our growing team. This role is designed for individuals with a <b>management consulting background or analytical experience in power and utilities</b> who are eager to contribute to both <b>client-facing engagements</b> and <b>Power-Tek&rsquo;s corporate strategy</b>.</p><p>The Analyst will play a dual role:</p><ul><li>Supporting <b>consulting and strategy projects</b> for clients in power generation, utilities, renewables, and digital infrastructure.</li><li>Driving <b>business development efforts</b>, including proposals, RFP responses, and client pitches, while helping to identify and evaluate new market opportunities.</li></ul><p><b>Key Responsibilities</b></p><p><b>Consulting &amp; Strategy</b></p><ul><li>Support client engagements across <b>renewable power, utilities, BESS, and data center infrastructure</b>.</li><li>Conduct <b>market research and benchmarking</b> on electricity markets, power generation assets, and grid-related investment opportunities.</li><li>Develop <b>business cases and strategic frameworks</b> for generation, storage, and transmission/distribution projects.</li><li>Track <b>policy and regulatory developments</b> impacting utilities, independent power producers (IPPs), and large energy users.</li><li>Prepare <b>C-suite presentations, board materials, and strategic recommendations</b> for both clients and internal initiatives.</li></ul><p><b>Business Development</b></p><ul><li>Draft and lead <b>RFP responses, client proposals, and investor presentations</b>.</li><li>Contribute to <b>client meetings and strategy sessions</b>, presenting insights on power markets, grid dynamics, and infrastructure trends.</li><li>Identify and assess <b>growth opportunities in renewables, BESS, grid resiliency projects, and digital infrastructure</b>.</li><li>Work closely with leadership to strengthen <b>Power-Tek&rsquo;s positioning in the power and utilities sector</b>.</li></ul><p><b>Data, Analytics &amp; AI</b></p><ul><li>Apply <b>data analytics and AI-driven tools</b> to forecast demand, assess capacity markets, and model scenarios across <b>generation, transmission, and storage</b>.</li><li>Translate complex datasets (e.g., power prices, load forecasts, capacity factors) into clear, actionable insights for decision-making.</li></ul><p><b>Corporate Strategy</b></p><ul><li>Collaborate with senior leadership to refine <b>Power-Tek&rsquo;s growth strategy, market entry, and sector positioning</b>.</li><li>Monitor and evaluate <b>trends in energy transition, decarbonization, and digitalization of the grid</b>.</li><li>Support cross-border strategy work in <b>North America, MENA, and emerging markets</b>.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in <b>Business, Strategy, Finance, Economics, Engineering (Electrical/Power), or related field</b>; Master&rsquo;s a plus.</li><li><b>0&ndash;1 year experience</b> in management consulting, corporate strategy, investment advisory, or energy/power sector.</li><li>Strong <b>analytical, research, and financial modeling skills</b>; ability to work with <b>energy data, load forecasts, and market fundamentals</b>.</li><li>Knowledge of <b>utilities, renewable generation, BESS, and grid infrastructure</b> strongly preferred.</li><li>Excellent <b>business writing and presentation skills</b>, with experience preparing <b>executive-level deliverables</b>.</li><li>Familiarity with <b>data tools</b> (Excel, Power BI, Python, or similar) and an interest in <b>AI applications in energy markets</b>.</li><li>Ability to operate in a <b>fast-paced, entrepreneurial environment</b> with global exposure.</li></ul><p><b>What We Offer</b></p><ul><li>Opportunity to work on <b>client-facing consulting projects</b> in <b>generation, utilities, storage, and digital infrastructure</b>.</li><li>Direct collaboration with <b>senior leadership</b> on corporate strategy and business development.</li><li>Exposure to <b>business development</b>, including proposals, RFPs, and client strategy engagements.</li><li>Involvement in projects that span <b>renewables, BESS, data centers, and grid modernization</b>.</li><li>Career growth in a <b>dynamic, global firm</b> at the forefront of the energy transition.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have a Degree in Business, Strategy, Finance, Economics, Engineering (Electrical/Power), or related field?</li><li>What's your expected compensation for this role?</li></ul>

Strategy & Business Development Analyst – Power & Utilities

Dubizzle Labs

<div>
 As a Senior Systems Analyst, your primary responsibility will be to provide continuous support and enhancement for essential IT systems and their underlying infrastructure in an environment primarily reliant on Sage ERP. Your role will be centered around driving technological innovation and advancement within the organization. You will deliver initial and secondary support to approximately 200 users across multiple legal entities, addressing IT incidents through the help desk. Additionally, you may collaborate with project teams as needed, leveraging your technical expertise to aid in project planning, execution, and testing.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage system updates, coordinate testing and production readiness of the data that supports creation and maintenance of batch records.
  </li>
  <li>
   Deliver continuous support to our users in an environment based on Sage ERP, Payroll, Upflow, Certify, Salesforce, and various other systems.
  </li>
  <li>
   Work with internal teams to assess maintenance updates and upgrades to the systems and participate in all testing and release to production of these changes to the platform.
  </li>
  <li>
   Responsible for system management and delivery to assess new system capabilities.
  </li>
  <li>
   Create, release and modify reporting suite through Crystal and Business Intelligence.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum Bachelors degree with a Computer Science background is preferred.
  </li>
  <li>
   Sage Certification/ Microsoft Certification would be a plus.
  </li>
  <li>
   5 + years of experience in a similar role.
  </li>
  <li>
   Experience of development/integration of ERP systems and customized applications.
  </li>
  <li>
   SQL Server, Query Writing, In-depth knowledge of Python and .Net development.
  </li>
  <li>
   Microsoft Development Platform and Crystal Reports.
  </li>
  <li>
   Programming VBA macros.
  </li>
  <li>
   In depth knowledge of ERP and other systems, preferred experience within a Sage based environment.
  </li>
  <li>
   Strong Organizational and time management skills.
  </li>
  <li>
   Good communication and interpersonal skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Senior System Analyst

<div><p>As a Senior Systems Analyst, your primary responsibility will be to provide continuous support and enhancement for essential IT systems and their underlying infrastructure in an environment primarily reliant on Sage ERP. Your role will be centered around driving technological innovation and advancement within the organization. You will deliver initial and secondary support to approximately 200 users across multiple legal entities, addressing IT incidents through the help desk. Additionally, you may collaborate with project teams as needed, leveraging your technical expertise to aid in project planning, execution, and testing.</p>
<p><b>Job Responsibilities:</b></p>
<ul><li>Manage system updates, coordinate testing and production readiness of the data that supports creation and maintenance of batch records.</li><li>
Deliver continuous support to our users in an environment based on Sage ERP, Payroll, Upflow, Certify, Salesforce, and various other systems.</li><li>
Work with internal teams to assess maintenance updates and upgrades to the systems and participate in all testing and release to production of these changes to the platform.</li><li>
Responsible for system management and delivery to assess new system capabilities.</li><li>
Create, release and modify reporting suite through Crystal and Business Intelligence.</li></ul>
<p><b>Job Requirements:</b></p><br>
<ul><li>Minimum Bachelors degree with a Computer Science background is preferred.<br>
</li><li>Sage Certification/ Microsoft Certification would be a plus.<br>
</li><li>5 + years of experience in a similar role.<br>
</li><li>Experience of development/integration of ERP systems and customized applications.</li><li>
SQL Server, Query Writing, In-depth knowledge of Python and .Net development.</li><li>
Microsoft Development Platform and Crystal Reports.<br>
</li><li>Programming VBA macros.</li><li>
In depth knowledge of ERP and other systems, preferred experience within a Sage based environment.<br>
</li><li>Strong Organizational and time management skills.<br>
</li><li>Good communication and interpersonal skills.</li></ul>
<p></p><p>#LI-FJ</p></div><p></p>

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