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senior human resources generalist

NowPay

<div>
 
 About Us
 
 
 
 NowPay (YC W21) is a FinTech startup building a financial-wellness platform for employees in emerging markets. Saving, spending, budgeting and borrowing. Those are the 4 pillars of financial-wellness. NowPay aims to improve every aspect of those for employees by building products that tackle every vertical.
 
 
 NowPay enables employees to get their salaries in advance at any point in time during the month and also pay their bills instantly. NowPay is backed by YCombinator, 500 Startups, BECO Capital, Global Ventures, Endure, Plug and Play, MSA Capital, 4dx, Foundation Ventures, EFG and Beltone.
 
 
 
 Job Description
 
 
 
 
 Position Summary
 
 
 
 The Senior HR Generalist will oversee day-to-day HR functions, acting as a trusted partner to management and employees. This role covers the full HR cycle, including recruitment, onboarding, employee relations, performance management, training, and policy implementation, while ensuring compliance with labor laws and company standards.
 
 
 
 Key Responsibilities
 
 
 
 1- Hiring &amp; Onboarding
 
 
 <ul>
 <li>
 Manage end-to-end recruitment process (job postings, screening, interviewing, offers).
 </li>
 <li>
 Coordinate smooth onboarding and orientation for new hires.
 </li>
 <li>
 Partner with hiring managers to forecast and meet manpower needs.
 
 
 </li>
 </ul>
 2- Employee Relations
 
 
 <ul>
 <li>
 Act as a point of contact for employee concerns and grievances.
 </li>
 <li>
 Promote a positive, inclusive, and productive work environment.
 </li>
 <li>
 Support conflict resolution and disciplinary actions in line with company policies.
 
 
 </li>
 </ul>
 3-HR Operations &amp; Administration
 
 
 <ul>
 <li>
 Maintain and update HR records, HRIS, and employee files.
 </li>
 <li>
 Ensure compliance with labor laws, social insurance, and internal policies.
 </li>
 <li>
 Manage employee offboarding and exit interviews.
 
 
 </li>
 </ul>
 4- Performance &amp; Development
 
 
 <ul>
 <li>
 Support annual performance review and appraisal cycles.
 </li>
 <li>
 Identify training needs and coordinate employee development programs.
 </li>
 <li>
 Provide guidance to managers on career development and succession planning.
 
 
 </li>
 </ul>
 
 5- Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Administer payroll inputs, leave balances, and attendance.
 </li>
 <li>
 Coordinate medical insurance, benefits enrollment, and renewals.
 </li>
 <li>
 Support compensation bench-marking and salary reviews.
 
 
 </li>
 </ul>
 6- HR Projects &amp; Culture
 
 
 <ul>
 <li>
 Lead or support HR initiatives (employee engagement, culture building, HR automation).
 </li>
 <li>
 Assist in creating and implementing HR policies and procedures.
 </li>
 <li>
 Actively contribute to improving HR processes and employee experience.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 4&ndash;6 years of progressive HR experience, preferably in a generalist capacity.
 </li>
 <li>
 Strong knowledge of labor law and HR best practices.
 </li>
 <li>
 Experience with HR systems (HRIS, ATS, payroll software).
 </li>
 <li>
 Excellent communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Ability to handle sensitive matters with confidentiality and professionalism.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive package.
 </li>
 <li>
 Flexible working hours with a hybrid work model.
 </li>
 <li>
 Opportunities for professional development and career advancement.
 </li>
 <li>
 Medical Insurance Coverage
 
 
 </li>
 </ul>
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</div>

Senior Human Resources Generalist

Soar

<div>
 
 
 About the Company
 
 : Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
 
 
 
 
 
 
 
 
 
 About the Role
 
 : Responsible for providing Human Resources (HR) Services support across multiple HR functions in Egypt, Saudi Arabia, and globally. Manage a wide range of HR functions and act as a liaison between employees and management. Oversee payroll, performance appraisals, and build the HR department. Consult with team members on benefits administration and programs, maintain team member files and records, provide operational support for onboarding, offboarding, and transfers, and assist with vendor program administration and manage vendors&rsquo; service level performance.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Personnel
 
 : Managing daily office operations and administrative tasks efficiently, maintaining accurate employee records and handling confidential information, supporting HR functions, including onboarding, ticketing system, and offboarding, and facilitating effective communication between departments and staff.
 </li>
 <li>
 
 Employee Relations
 
 : Managing employee concerns, resolving workplace conflicts, conducting investigations, and promoting a positive work environment.
 </li>
 <li>
 
 Performance Management
 
 : Developing and implementing performance management processes, providing support and coaching to managers on performance-related issues, and conducting performance appraisals.
 </li>
 <li>
 
 Compensation &amp; Benefits
 
 : Administering benefits packages (e.g., health insurance plans and social insurance), manage payroll in 3 currencies with 3 different systems, and ensuring employees understand their compensation and benefits.
 </li>
 <li>
 
 Compliance &amp; Policy
 
 : Ensuring compliance with labor laws and regulations (e.g., Egyptian Labor Law, social insurance), developing and implementing HR policies and procedures, and keeping up-to-date with changes in employment legislation.
 </li>
 <li>
 
 HRIS Management
 
 : Maintaining and utilizing Human Resources Information Systems (HRIS) for accurate data management and reporting.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources or a related field.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Analytical &amp; Technical Skills
 
 :
 </li>
 <li>
 Data accuracy and HRIS utilization
 </li>
 <li>
 Reporting and documentation
 </li>
 <li>
 Multitasking and organizational skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Soft Skills
 
 :
 </li>
 <li>
 Strong communication (written &amp; verbal)
 </li>
 <li>
 Problem-solving and critical thinking
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Adaptability in fast-paced environments
 </li>
 <li>
 Leadership and team collaboration
 </li>
 </ul>
</div>

TTEC

<div>
 Senior Human Resources / People and Culture Generalist &ndash; BPO - Cairo
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. As a Human Capital Generalist working on site in Cairo, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 What You&rsquo;ll Do
 
 
 Looking for an opportunity where you'll contribute to the employee experience? You'll partner with operations and People &amp; Culture as a trusted advisor to support employees. You'll handle all employee relations issues, questions and training on employee benefits and programs, termination and performance actions, and all employee related issues. With an eye on elevating the employee experience, you'll report issues that affect employee morale to service delivery leaders and act as part of the team to address these issues.
 
 
 You&rsquo;ll report to the People &amp; Culture Manager. You&rsquo;ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.
 
 
 During a Typical Day, You&rsquo;ll
 
 
 <ul>
 <li>
 Support benefit enrollment and assist with employment-related documents
 </li>
 <li>
 Facilitate and coordinate the onboarding process.
 </li>
 <li>
 Act as the go-to person for employee inquiries, offering guidance on policies, resolving workplace issues, and managing disciplinary actions.
 </li>
 <li>
 Investigate grievances, coordinate &amp; manage disciplinary investigations, and assist with Labor related cases.
 </li>
 <li>
 Facilitate sessions for managers on new and updated workplace policies.
 </li>
 <li>
 Compile regular analytics
 </li>
 <li>
 Manage personnel files, trackers, Social security , payroll related reporting and ensure consistency in HR systems through accurate record-keeping and ticket management.
 
 
 
 </li>
 </ul>
 What You Bring to the Role
 
 
 <ul>
 <li>
 Technical expertise and understanding to implement compliance with all local human resource laws and regulations
 </li>
 <li>
 Recent experience within a BPO company.
 </li>
 <li>
 Strong knowledge of HR best practices, policies, and procedures with the ability to customize them to the business's needs
 </li>
 <li>
 Proven experience managing employee relations, handling complex grievances, and resolving conflicts effectively
 </li>
 <li>
 Proven ability to manage multiple HR functions and prioritize tasks effectively
 </li>
 <li>
 Communication styles and approaches to different employees and management styles
 </li>
 <li>
 Open, honest, and empathetic manner when working with people
 </li>
 <li>
 Desire to follow procedures
 </li>
 <li>
 Support team members with their questions
 </li>
 <li>
 Working knowledge of database applications
 </li>
 <li>
 Trusted advisor to team members in challenging situations
 </li>
 <li>
 Flexibility to work in different timings.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 #SBL1
 
 
 &emsp;
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
</div>

Senior HR Generalist

Masaj Co.

<div>
 HR Generalist
 
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 Company:
 
 MASAJ Co.
 
 
 
 
 About Us
 
 
 
 
 MASAJ Co. is a fast-growing, tech-enabled home-service wellness company. We are expanding our HR team and seeking an
 
 HR Generalist
 
 with 3&ndash;4 years of experience to support our people operations. This role will play a key part in recruitment, employee relations, HR operations, and driving engagement initiatives across the organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 
 Recruitment &amp; Talent Acquisition
 
 
 
 <ul>
 <li>
 
 Manage the end-to-end recruitment cycle: job postings, shortlisting, interviewing, and onboarding.
 
 
 </li>
 <li>
 
 Build and maintain sourcing channels (LinkedIn, agencies, referrals, etc.).
 
 
 </li>
 <li>
 
 Maintain a candidate pipeline for current and future hiring needs.
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 HR Operations &amp; Compliance
 
 
 
 <ul>
 <li>
 
 Handle day-to-day HR operations including attendance, payroll coordination, and leave management.
 
 
 </li>
 <li>
 
 Ensure compliance with labor laws and internal HR policies.
 
 
 </li>
 <li>
 
 Assist in implementing and maintaining HR systems and digital tools.
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Employee Engagement &amp; Relations
 
 
 
 <ul>
 <li>
 
 Support employee onboarding and ensure smooth integration into the company.
 
 
 </li>
 <li>
 
 Address employee queries and grievances promptly.
 
 
 </li>
 <li>
 
 Contribute to engagement initiatives that build a positive workplace culture.
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Performance &amp; Development Support
 
 
 
 <ul>
 <li>
 
 Assist in performance review processes and documentation.
 
 
 </li>
 <li>
 
 Support in designing and rolling out training and development activities.
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 
 Provide input for salary reviews and benefits administration.
 
 
 </li>
 <li>
 
 Ensure alignment with company policies and market standards.
 
 
 </li>
 
 
 </ul>
 </li>
 </ul>
 Requirements
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 
 
 </li>
 <li>
 
 HR Diploma is required.
 
 
 </li>
 <li>
 
 3&ndash;4 years of experience in HR operations or as an HR Generalist.
 
 
 </li>
 <li>
 
 Strong understanding of HR processes and Egyptian labor law.
 
 
 </li>
 <li>
 
 Proficient in English (spoken and written).
 
 
 </li>
 <li>
 
 Tech-savvy with knowledge of HR software and digital HR tools.
 
 
 </li>
 <li>
 
 Organized, proactive, and able to work independently in a fast-paced environment.
 
 
 
 
 
 </li>
 </ul>
</div>

HR Generalist

Money Fellows

<div>
 The People Generalist is responsible for delivering comprehensive HR support across the employee life cycle, with a strong focus on learning and development, talent management, and employee engagement. The role plays a key part in shaping the employee experience, supporting organizational capability building, and driving alignment between people practices and business objectives.
 
 
 <ul>
 <li>
 Manage and support the full employee life cycle, including performance reviews, skip-level meetings, exit interviews, and offboarding, ensuring compliance with internal policies
 </li>
 <li>
 Act as the first point of contact for employees, addressing inquiries, grievances, and workplace concerns, while ensuring consistent application of HR policies
 </li>
 <li>
 Coordinate and manage the OKRs process, supporting alignment between individual, team, and organizational goals
 </li>
 <li>
 Coordinate learning &amp; development initiatives, including training programs, orientation, and continuous development activities
 </li>
 <li>
 Support talent management activities, including talent reviews, succession planning, career pathing, and leadership development initiatives
 </li>
 <li>
 Contribute to engagement and culture initiatives, including employee engagement surveys, action planning, well-being, and recognition programs
 </li>
 <li>
 Maintain and update job profiles, ensuring role clarity, alignment with organizational needs, and support for career development frameworks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
 </li>
 <li>
 2-4 years of HR experience with proven exposure to learning &amp; development, talent management, or employee engagement
 </li>
 <li>
 Strong knowledge of HR practices and performance management frameworks
 </li>
 <li>
 Experience coordinating OKRs or similar goal alignment/performance frameworks
 </li>
 <li>
 Excellent facilitation and interpersonal skills with the ability to build trust and influence stakeholders
 </li>
 <li>
 Strong organizational and project management skills to manage multiple initiatives simultaneously
 </li>
 </ul>
</div>

People Generalist

Al Marasem Group

<div>
 
 As an HR Business Partner, you will work closely with business leaders and employees to
 
 
 support day-to-day HR operations while aligning people practices with business needs. This role
 
 
 is ideal for an HR professional with 2&ndash;5 years of experience who is eager to grow their career by
 
 
 contributing to recruitment, performance management, employee engagement, and HR policy
 
 
 implementation.
 
 
 
 
 
 Key Responsibilities
 
 
 HR Partnership &amp; Support
 
 <ul>
 <li>
 Act as the first point of contact for employees and managers on HR-related queries.
 </li>
 <li>
 Support business leaders in implementing HR programs and initiatives.
 </li>
 <li>
 Assist in workforce planning and basic organizational design discussions.
 </li>
 </ul>
 
 Talent Acquisition &amp; Onboarding
 
 <ul>
 <li>
 Coordinate with the recruitment team to source, screen, and shortlist candidates.
 </li>
 <li>
 Participate in interviews and support hiring managers in the selection process.
 </li>
 <li>
 Ensure smooth onboarding and orientation for new hires.
 </li>
 </ul>
 
 Performance &amp; Development
 
 <ul>
 <li>
 Assist in implementing performance management processes.
 </li>
 <li>
 Support in identifying training needs and coordinating learning programs.
 </li>
 <li>
 Help track employee development plans and career progression.
 </li>
 </ul>
 
 Employee Relations &amp; Engagement
 
 <ul>
 <li>
 Support employee relations cases under the guidance of the HR Manager.
 </li>
 <li>
 Contribute to employee engagement initiatives, surveys, and feedback sessions.
 </li>
 <li>
 Promote open communication and a positive work environment.
 </li>
 </ul>
 
 HR Operations &amp; Compliance
 
 <ul>
 <li>
 Maintain accurate employee records in HR systems (HRIS).
 </li>
 <li>
 Ensure compliance with labor laws and company HR policies.
 </li>
 <li>
 Assist in preparing HR reports and metrics (turnover, absenteeism, etc.).
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 2&ndash;5 years of experience in HR generalist/business partner roles.
 </li>
 <li>
 Knowledge of HR best practices, labor law, and HR processes.
 </li>
 <li>
 Experience in recruitment, employee relations, and performance management is an
 </li>
 </ul>
 
 advantage.
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Proficiency in HRIS systems and MS Office tools.
 </li>
 <li>
 Ability to handle confidential information with integrity.
 </li>
 </ul>
</div>

Human Resources Business Partner

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.
 
 
 Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the
 
 
 globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to
 
 
 Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing
 
 
 Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery
 
 
 to help shape and form this new venture.
 
 
 
 Job Summary
 
 
 
 
 
 What does this role aim to achieve in the firm/what impact does the role create
 
 
 
 
 The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience.
 
 
 
 Roles And Responsibilities
 
 
 
 
 
 Daily tasks and delivery expectation
 
 
 
 
 As a Managed Services HR Operations Senior Associate/Associate, You Will Contribute To Delivering Some Or All Of These Activities For Clients Of PwC
 
 
 Support the transition of related HR processes from the Client to the PwC team e.g.
 
 
 <ul>
 <li>
 Coordinate and support any transition tasks
 </li>
 <li>
 Upskill on any required process workflows and technologies
 
 
 </li>
 </ul>
 Manage Employee Data &amp; Documentation e.g.
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality
 </li>
 <li>
 Organize relevant documents (contracts, performance reviews, etc.)
 </li>
 <li>
 Archive records for compliance and reference
 </li>
 <li>
 Create and use organised digital systems to store and manage files using clear naming rules
 </li>
 <li>
 Receive, review and maintain employee files incl. sending requests to employees with outdated documents
 </li>
 <li>
 Obtain necessary approvals (e.g., HR manager, legal team) and inform relevant stakeholders when needed
 
 
 </li>
 </ul>
 Provide HR Helpdesk/ Support Services
 
 
 <ul>
 <li>
 Address queries related to policies, benefits, payroll, and other HR functions as required
 
 
 </li>
 </ul>
 Support employee on/offboarding &amp; lifecycle management e.g.
 
 
 <ul>
 <li>
 Facilitate onboarding and offboarding processes, including document collection, background checks, and exit formalities
 </li>
 <li>
 Support internal mobility and promotion processes
 </li>
 <li>
 Conduct exit interviews to gather feedback
 </li>
 <li>
 Send feedback to related parties
 
 
 </li>
 </ul>
 Support grievances &amp; escalations
 
 
 <ul>
 <li>
 Maintain detailed records of grievances, investigations, and resolutions and support consistent application of disciplinary actions or corrective measures.
 </li>
 <li>
 Support investigations into workplace issues, including misconduct and policy violations etc. and ensure findings are documented accurately..
 
 
 </li>
 </ul>
 Support Compliance and Reporting
 
 
 <ul>
 <li>
 Ensure compliance with legal/ regulatory requirements and HC policies
 </li>
 <li>
 Support in preparing required HR related reports to meet any regulatory requirements
 </li>
 <li>
 Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well-informed and compliant
 
 
 </li>
 </ul>
 Support Leave Management
 
 
 <ul>
 <li>
 Maintain accurate records of employee leave balances and usage in the HRIS or leave management system
 </li>
 <li>
 Monitor leave accruals, carryovers, and expirations to ensure compliance with company policies
 </li>
 <li>
 Provide reports on leave trends, balances, and usage to management
 </li>
 <li>
 Ensure that paid and unpaid leaves are accurately reflected in payroll calculations
 </li>
 <li>
 Act as a point of contact for employee queries related to leave policies and balances
 </li>
 <li>
 Offer support for employees navigating complex leave situations, such as medical or family emergencies
 
 
 </li>
 </ul>
 Demonstrate strong use of time management/ organisational skills &amp; tools:
 
 
 <ul>
 <li>
 Create and prioritise to-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress
 </li>
 <li>
 Identify high-value tasks that directly contribute to HC goals
 </li>
 <li>
 Communicate to-do list activities to related parties and manager
 </li>
 <li>
 Adhere to agreed Service Level Agreements (SLAs)
 
 
 </li>
 </ul>
 Collaborate effectively in a team environment
 
 
 <ul>
 <li>
 Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience
 </li>
 <li>
 Execute tasks as directed by HR Supervisor
 </li>
 <li>
 Communicate effectively with clients to ensure clarity and understanding
 
 
 </li>
 </ul>
 Support Process Improvement
 
 
 <ul>
 <li>
 Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows
 </li>
 <li>
 Assist in the implementation of best practices and new technologies
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 
 
 Specific learned abilities or technical skills
 
 
 
 
 <ul>
 <li>
 Knowledge &amp; experience in the HRMS system (e.g. SAP/ SuccessFactors, Workday, Oracle)
 </li>
 <li>
 Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams
 </li>
 <li>
 Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards
 </li>
 <li>
 Problem-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns
 
 
 </li>
 </ul>
 
 Expected Competencies
 
 
 
 
 
 Values, behaviors &amp; attitude
 
 
 
 
 <ul>
 <li>
 Communicates with impact
 </li>
 <li>
 Results driven
 </li>
 <li>
 Drives organizational excellence
 
 
 </li>
 </ul>
 
 Required Language Skills
 
 
 
 Proficient in written and spoken English and Arabic
 
 
 
 Minimum Education And Specific Qualification
 
 
 
 Bachelor&rsquo;s degree in a HR related field, business management / administration or equivalent
 
 
 HR related Certifications in relevant fields would be advantageous
 
 
 
 Years Of Experience
 
 
 
 For an Associate, 1-3 years of professional experience and for a Senior Associate 4-6 years experience.
 
 
 Ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East or GCC region
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)

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ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)