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Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Manager HIA Operations
</div></div><div><div>Ref #
</div><div>250000M4
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 19-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
Designated accountable senior manager in charge of airport operations on a day-to-day basis, on behalf of the MATAR Senior Management (COO, SVPs). This role is responsible to ensure HIA and DIA operate in compliance with all regulatory requirements and established policies and procedures while ensuring that all agreed levels of service and quality are delivered. Coordinate the implementation of all emergency procedures in the event of a major incident. During non-office hours act as the designated Senior Airport Authority representative at HIA. Has the authority and responsibility to restrict or cease operations at HIA and DIA of key facilities affecting the safety and/or security of flight and passengers or the general public.</p><p><b>
Accountabilities:</b></p><ul><li><p>
Lead a multi discipline team on shift to deliver excellence in safety, security, quality and customer service throughout Hamad International Airport.</p></li><li><p>
Act as a key liaison for state authorities to represent MATAR during shift.</p></li><li><p>
Ensure on shift that all customers, third parties and agencies are kept advised on relevant operational information.</p></li><li><p>
Provide direction and advice to all Airport users to ensure smooth operations.</p></li><li><p>
Collaborate with all Airside and Landside sections and plans on a shift basis ensuring that all staff and equipment is allocated efficiently and promptly.</p></li><li><p>
Critically examine all aspects of the Airport operation to identify improvement possibilities that could positively affect the Airport Service Quality ratings (ASQ).</p></li><li><p>
Coordinate with Customer Airlines to ensure their unique requirements are satisfied.</p></li><li><p>
Proactively develop and maintain professional working relationships with individual Station Managers and their staff.</p></li><li><p>
Provide accurate executive brief to the Senior Management via shift reports and verbal reports with comprehensive detail in the event of a significant event.</p></li><li><p>
Accountable for the performance of the Airport Operations Control Centre on a shift basis and ensure that all KPls and SLAs are maintained.</p></li><li><p>
Respond to accidents and incidents as laid down in the Airport Emergency Plan to investigate/analyze and coordinate with relevant departures to ensure detailed reports are provided together with recommendations to prevent reoccurrence.</p></li><li><p>
Manage and instigate business continuity procedures in case of infrastructure failures to ensure minimum disruption to the Airport operation.</p></li><li><p>
Participate in all aircraft, vehicle incidents and accident investigations as and when required and recommend / implement preventive and corrective measures.</p></li><li><p>
Perform other department duties related to his/her position as directed by the Head of the Department.</p></li><li><p>
Provide creative approaches to extraordinary problems and challenges to maintain excellence in all operational areas.</p></li><li><p>
Ensure industry best practices are utilized in all operational areas to provide a safe operating environment for all staff and customers.</p></li><li><p>
Attend group operational meetings as and when required, robustly represents HIA interests as necessary.</p></li><li><p>
Managing the whole HIA operations in shift bases and deputizing the line manager.</p></li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><div>
Bachelor's Degree or Equivalent with Minimum 10 years of job-related experience.</div><p><b>
Preferred</b></p><div></div><ul><li><div><br>
Experience in senior management role, process reengineering, solution design, project management change management, demonstrated leadership and motivation skills</div></li></ul><div></div><ul><li><div><br>
Significant experience gained in a Commercial Management Team Seasoned professional in all Airport Operational areas</div></li><li><div>
Airport/Airline Control Centre experience preferred</div></li></ul><div></div><ul><li><div><br>
Middle East experience preferred</div></li></ul><div></div><ul><li><div><br>
Preferably have attended Aerodrome Safety Management courses and relevant ICAO/ACI/IATA training Hub Control experience preferred</div></li></ul><div></div><ul><li><div><br>
Comprehensive experience on Airside Operations /Terminal Operations and Resource Planning</div></li></ul><div></div><ul><li><div><br>
Excellent knowledge of ICAO Standards and recommended practices (SARPS) on Airport operations</div></li></ul><div></div><ul><li><div><br>
Excellent knowledge of Aerodrome Emergency procedures</div></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000M4</div></div></div></div></div></div></div></div>

Senior Manager HIA Operations

Starlink Qatar

<div>
 <p>
  📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 </p>
 <p>
  We are seeking a visionary Senior Manager of Group Customer Experience to champion our commitment to creating superior customer interactions across all our operating companies. In this pivotal role, you will orchestrate our Voice of Customer (VOC) program, leveraging data-driven insights to enhance our services and platforms. You will define the group-wide strategy for our contact centre operations, driving digital transformation and standardizing performance to ensure efficiency and excellence. This position involves collaborating with executive leadership and diverse teams across nine countries to embed a customer-centric culture. Your strategic leadership will be instrumental in analyzing market research, developing CX roadmaps, and managing key performance indicators like NPS and CSAT. If you are passionate about translating complex data into actionable strategies and leading large-scale CX improvements in the telecommunications industry, we invite you to join our dynamic team.
 </p>
 <p>
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 </p>
 <p>
  <br/>
 </p>
 <p>
  🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 </p>
 <p>
  &rtrif; 10+ years of progressive experience in customer experience management or contact centre operations.
 </p>
 <p>
  &rtrif; 5+ years in a senior leadership role within the telecommunications industry, at either a Group or Operating Company (OpCo) level.
 </p>
 <p>
  &rtrif; Advanced expertise in defining and managing multi-channel contact centre operations, including inbound, outbound, digital, and AI-powered services.
 </p>
 <p>
  &rtrif; Proven experience managing and enhancing comprehensive Voice of Customer (VOC) programs and associated feedback platforms.
 </p>
 <p>
  &rtrif; Demonstrated ability to develop and execute commercial CX strategies that directly impact business KPIs like CSAT, NPS, and customer retention.
 </p>
 <p>
  &rtrif; Advanced proficiency in data exploitation and analysis, using tools to translate complex data into actionable insights and strategic recommendations.
 </p>
 <p>
  &rtrif; Strong understanding of CRM systems, contact centre technologies, and digital transformation trends such as chatbots and omnichannel solutions.
 </p>
 <p>
  &rtrif; Experience setting and monitoring performance scorecards and KPIs across multiple markets or business units.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 </p>
 <p>
  &rtrif; A Master&rsquo;s degree in Business Administration or a related field.
 </p>
 <p>
  &rtrif; Experience managing large-scale projects with external consultants, research firms, and technology suppliers.
 </p>
 <p>
  &rtrif; Fluency in a second language spoken in one of Ooredoo's key markets (e.g., Arabic).
 </p>
 <p>
  &rtrif; Strong financial acumen with experience in budgeting and building business cases for CX initiatives.
 </p>
 <p>
  &rtrif; Experience participating in industry conferences as a speaker or thought leader.
 </p>
 <p>
  <br/>
 </p>
</div>


Senior Manager - Group Customer Experience

Ooredoo Qatar

<div>
 <p>
  Purpose:
 </p>
 <p>
  This role is responsible for enhancing the OQ portfolio through strategic partnerships, creating unique offerings, and reducing the cost of ownership throughout the delivery lifecycle. This
 </p>
 <p>
  role is crucial for the division's commercial success, with a mandate to ensure that partnerships are optimized and aligned with OQ's best interests. Whether integrated into mass-market
 </p>
 <p>
  products, tailored bespoke solutions, or managed services, effective partnerships is crucial to achieving the key objectives. The role requires extensive experience in in scouting, negotiating, and finalizing deals that enhance value across the entire partnership lifecycle, focusing specifically on
 </p>
 <p>
  technology and services pertinent to OQ. This commercially focused position will be assessed on the value created through these partnerships, including rebates. Furthermore, it will uphold standards of purpose and quality, setting industry benchmarks while ensuring ethical conduct and efficient contract management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Functional Context:
 </p>
 <p>
  Ooredoo&rsquo;s Business BU is a critical part of the company&rsquo;s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The department drives strategic partnerships within OQ's B2B, focusing on innovative solutions, enhanced service offerings, and business growth. These partnerships, ranging
 </p>
 <p>
  from product and innovation to delivery and service, aim to create mutual benefits for both the B2B department and its customers. The department mandate includes identifying potential partners, evaluating them, establishing robust relationships, and continuously monitoring and adjusting partnership conditions. This ensures swift partner onboarding and seamless integration of resources, products, and processes into OQ&rsquo;s operations, supported by comprehensive documentation and meticulous processes. The team operates in two modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services) and proactively scouting partners based on industry trends and market opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Key Responsibilities:
  </u>
 </p>
 <p>
  &bull; Develop and implement a B2B partnerships strategy to support the B2B strategic direction and position in the market, while achieving the revenue growth targets and enhance profitability.
 </p>
 <p>
  &bull; Lead the identification, evaluation, and development of the strategic partnerships that aligns with Ooredoo&rsquo;s business objectives especially with hyper scalers, OEMs and technology disruptors.
 </p>
 <p>
  &bull; Establish the next level of partnerships at OQ as key value creation driver and implementing approaches such as product integration, co-marketing, co-creation, and joint value proposition development with partners.
 </p>
 <p>
  &bull; Maintain a monitoring and escalation role for partners during implementation of projects, ensuring timely delivery, budget adherence, and quality outcomes.
 </p>
 <p>
  &bull; Lead the Partnerships program for B2B department, taking full accountability for the success of the partnerships program and steering the partnerships initiatives especially the strategic ones very closely.
 </p>
 <p>
  &bull; Ensure that quality across partnerships program is maintained through proper documentation, processes, legal framework, and support ecosystem.
 </p>
 <p>
  &bull; Define the key objectives and develop business plans for individual partners, set business direction and lead activities to fulfil the strategic objectives of both parties.
 </p>
 <p>
  &bull; Oversee all partner engagements, including communication, ecosystem management, and collaborative initiatives such as joint product development, solution integration, and co-marketing campaigns.
 </p>
 <p>
  &bull; Negotiate and establish partnership agreements, contracts, and business terms that maximize value for OQ, protects its IP rights including brand assets, and lowers commercial risks.
 </p>
 <p>
  &bull; Set up frameworks for easy partner onboarding and integration into the operating model (tools, business processes, IT).
 </p>
 <p>
  &bull; Be the business owner for the automation of partner onboarding, revenue share management and recognition, and other back-office related processes such as an easy-to-integrate IT infrastructure.
 </p>
 <p>
  &bull; Monitor and analyze the performance of running partnership, track KPIs, and provide regular reports to senior management on the success and ROI of partnerships initiatives.
 </p>
 <p>
  &bull; Stay ahead of Telecom and ICT industry trends to provide strategic guidance for the continuous enhancement of partnerships.
 </p>
 <p>
  &bull; Build and maintain strong relationships with key stakeholders, including executives and decision-makers within partner organizations.
 </p>
 <p>
  &bull; Serve as the primary point of contact for strategic partners, ensuring effective communication and collaboration.
 </p>
 <p>
  &bull; Attend key partner events to represent OQ B2B unit, build relationships with key partner stakeholders and stay abreast of the latest partner updates.
 </p>
 <p>
  &bull; Develop and enhance team skills while serving as a subject matter expert to create a multiplier effect across B2B divisions.
 </p>
 <p>
  &bull; Collaborate closely with internal cross-functional teams, including Business Accounts, Customer Experience, Product Hub, and Delivery, to select, manage and ensure a cohesive partner experience.
 </p>
 <p>
  &bull; Work closely with the Business Account to develop joint industry strategies with partners, including target accounts, co-sell opportunities and joint marketing/events.
 </p>
 <p>
  &bull; Assist Business Account and Product teams in developing and conceptualizing new products and solutions by providing insights and intelligence from partners.
 </p>
 <p>
  &bull; Identify and pursue innovative initiatives and collaborative projects within Telco and ICT that can drive growth and add value to the organization.
 </p>
 <p>
  &bull; Work with Procurement, Legal department and Contract Management team (primary contact) to ensure partner agreements are in line with sourcing and partnerships guidelines.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Minimum Entry Qualifications:
 </p>
 <p>
  Bachelor's Degree in Business Administration or Marketing or Engineering
 </p>
 <p>
  <br/>
 </p>
 <p>
  Minimum Experience, Essential Knowledge &amp; Skills:
 </p>
 <p>
  10 years' experience in a similar role.
 </p>
 <p>
  Experience in defining and developing requirements for products and services within a technology
 </p>
 <p>
  company &ndash; preferably telecommunications related.
 </p>
</div>


Senior Manager Partnerships

Information & Communication Technology - Digital

<div>
 Date: Nov 6, 2025
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Doha, QA
 <br/>
 <br/>
 Company: Information and Communication Technology W.L.L
 <br/>
 <br/>
 Req ID: 2261
 <br/>
 <br/>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Senior Account Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Technical and Operations
 <br/>
 <br/>
 <ul>
  <li>
   Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team
  </li>
  <li>
   Develop and deliver accurate sales forecasts and targets in line with business objectives
  </li>
  <li>
  </li>
  <li>
   Lead the vendors&rsquo; relations in alignment with the company&rsquo;s management and strategy
  </li>
  <li>
   Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
  </li>
  <li>
   Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
  </li>
  <li>
   Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
  </li>
  <li>
   Oversee the entire sales cycle from quotation to collection
  </li>
  <li>
   Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
  </li>
  <li>
   Ensure a proper storage, tracking and control of inventory through an accurate stock management system
  </li>
  <li>
   Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability
  </li>
  <li>
   Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers&rsquo; needs
  </li>
  <li>
   Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
  </li>
  <li>
   Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
  </li>
  <li>
   Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Talent Development
 <br/>
 <br/>
 <ul>
  <li>
   Lead and coach the team cultivating empowerment and ownership
  </li>
  <li>
   Develop capabilities and secure a solid succession plan
  </li>
  <li>
   Conduct regular performance reviews, identify training needs and oversee development plans.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Sales and Marketing or any other related field.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 At least 7 years of relevant experience.
 <br/>
 <br/>
</div>


Senior Account Manager

Hitachi Energy

<div>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 We are seeking a motivated and enthusiastic Senior Project Manager to join our team. In this role, you will be involved in managing the full project lifecycle&mdash;from planning to execution&mdash;ensuring timely delivery, cost control, and customer satisfaction while adhering to Hitachi Energy&rsquo;s quality and safety standards.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Planning, executing, and monitoring service projects (installation, maintenance, upgrades, retrofits).
  </li>
  <li>
   Coordinating cross-functional teams including field engineers, supply chain, and finance.
  </li>
  <li>
   Communicating with customers regarding project scope, timelines, and deliverables.
  </li>
  <li>
   Ensuring compliance with health, safety, and environmental (HSE) requirements.
  </li>
  <li>
   Managing project documentation, reporting, and risk mitigation.
  </li>
  <li>
   Controlling project budget and ensuring profitability.
  </li>
  <li>
   You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
  </li>
  <li>
   Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your background
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor&rsquo;s degree in engineering is preferred.
  </li>
  <li>
   Minimum 5+ years of experience in project management, preferably in the energy or industrial sector.
  </li>
  <li>
   Strong communication, leadership, and organizational skills.
  </li>
  <li>
   Proficiency in project management tools (e.g., MS Project, SAP).
  </li>
  <li>
   PMP certification.
  </li>
  <li>
   Proficiency in both spoken &amp; written English is required.
   <br/>
   <br/>
  </li>
 </ul>
 Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
 <br/>
 <br/>
 With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time &ndash; balancing soaring electricity demand, while decarbonizing the power system.
 <br/>
 <br/>
 Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
</div>


Senior Project Manager

Commercial Bank

<div>
 <strong>
  About Commercial Bank Of Qatar
  <br/>
  <br/>
 </strong>
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 <br/>
 <br/>
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 <br/>
 <br/>
 Join us in shaping the future of banking!
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To oversee, review and provide quality recommendations on credit applications for local corporate and SME clients and approve under the delegated credit authority to ensure adherence to defined credit risk appetite and regulatory requirements.
  </li>
  <li>
   To lead and manage and monitor development and implementation of credit policies and enhancement of credit support system (MRA, CARE, OOT, CBR, KAPITI etc.) to ensure compliance with the bank's credit risk management policies, standards and practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Key Accountabilities
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Credit Process Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promote a risk management culture that provides good analysis, sound judgment, flexibility and a correct &ldquo;risk/reward&rdquo; balance
  </li>
  <li>
   Lead the credit review with high quality of analysis of credit applications for international, local corporate &amp; SME clients and make sensible recommendations with practical, risk mitigating and acceptable conditions / facility structuring to approval authorities to facilitate adherence to defined risk levels and approve under the delegated credit authority.
  </li>
  <li>
   Undertake qualitative and effectiveness one-to-one discussions with the Business and reach to an acceptable solution (independently of CCO) which addresses the risk concerns as well as of Business.
  </li>
  <li>
   Checking that spreading and financial analysis is correctly carried out in the MRA and carry out appropriate re-classifications wherever necessary and ensure that MRA grading of account is appropriately done and reflects the underlying risk.
  </li>
  <li>
   Based on analysis of credit requests and review of proposed facilities structure, validate customer ratings / grade, RAROC, expected loss and LGD calculation and estimate risk change to facilitate management decision making.
  </li>
  <li>
   Align existing credit processes quickly and responsively to meet dynamic strategic/organisational objectives within acceptable risk objectives.
  </li>
  <li>
   With respect to performing grade portfolio, continually assess business, financial and economic risks, identify deteriorating risk profiles together with Chief Credit Officer and ensuring that corporate credit portfolio quality is a maintained or improved, with minimal slippages into NPL category and therefore minimizing loan provisions; approve upgrades/downgrades in customer credit ratings in the process.
  </li>
  <li>
   Contribute in defining risk appetite (qualitative and quantitative) within the CBQ&rsquo;s framework for the bank to meet the strategic objectives.
  </li>
  <li>
   Work closely with portfolio management to evaluate portfolio based on various parameters including but not limited to concentration risks, ECL and within the defined boundaries, steering course accordingly; Participate in industry peer analysis and suggest alternative new methods /models for industry risk evaluation.
  </li>
  <li>
   Co-lead with other senior Risk/Credit staff in the development, performance monitoring and evaluation of all appropriate corporate credit policy.
  </li>
  <li>
   Implement credit policies, profitability models, scoring models and enhancements of credit support systems.
  </li>
  <li>
   Participate in other credit risk related projects, including those to Basel II Advanced IRB approach.
  </li>
  <li>
   Exercise a substantial personal lending approval authority and where outside that authority, formulate recommendations to higher authorities.
  </li>
  <li>
   Act as a Secretary to the Bank&rsquo;s Management Credit Committee.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Leadership &amp; Supervision of Subordinates
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Organise and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.
  </li>
  <li>
   Provide on-the-job training and constructive feedback to subordinates to support their overall development.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Development &amp; Customer Relations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the corporate credit including credit assessment, approval and monitoring of obligor level credit proposals. Ensure that credits approved are fundamentally strong based on sound appraisals standards followed by robust monitoring to avoid foreseeable slippages in credit quality.
  </li>
  <li>
   Set and manage credit evaluation standards in line with the regulatory requirements as well as the internal credit policy and risk appetite requirements, within defined turnaround time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Controlling &amp; Monitoring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Keep track of the borrowers&rsquo; compliance with credit terms and in conjunction with Business, CMCU, FPMU / RERU and Operation to identify early signs of irregularity that may affect credit decisions (account activity type and transaction volume, credit utilization, etc.) while promptly highlighting any major deviations to superior for corrective action.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Change Management &amp; Continuous Improvement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Motivate subordinates and contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account &lsquo;international leading practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Policies, Systems, Processes &amp; Procedures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Quality, Health, Safety, &amp; Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MIS and Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare departmental MIS statements and reports timely and accurately to meet CBQ and department requirements, policies and standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications, Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree in business-related major or equivalent AND
  </li>
  <li>
   A globally recognised post-graduate degree or equivalent professional qualifications from a globally recognised institute in area of finance, economics and accounting (e.g. CFA, CA, CIMA, MBA) + Credit or Risk qualification from Banking bodies or FRM or PRM is preferable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   12 &ndash; 15 years of relevant experience in corporate banking and corporate credit functions including at least 5 years in positions of progressively increasing managerial responsibilities.
  </li>
  <li>
   Minimum 5 years of local / GCC experience would be a big advantage indicating deep understanding of Gulf based corporate business clients, economic sectors, macro-economic factors and related country risks.
  </li>
  <li>
   Extensive experience in assessing contract finance, real estate finance, corporate banking (big, mid and SME) as well as Factoring / Trade Finance proposals;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Commercial Bank
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
  </li>
  <li>
   Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
  </li>
  <li>
   An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
  </li>
  <li>
   Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
  </li>
  <li>
   A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
  </li>
  <li>
   Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
  </li>
  <li>
   A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
   <br/>
   <br/>
  </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 <strong>
  digital transformation
 </strong>
 in Qatar&rsquo;s banking sector, blending
 <strong>
  digital-first
 </strong>
 approach to redefine banking through
 <strong>
  innovative
 </strong>
 solutions.
 <br/>
 <br/>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>


Senior Credit Manager

Whoop

<div><div><div>At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.</div><div>
</div><div>
We&rsquo;re looking for a lab manager passionate about designing premium experiences to help envision our Doha participant strategy for our new WHOOP Labs location. To serve the company&rsquo;s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year and creates best in class experience for our participants. WHOOP Labs Doha will set the bar for product innovation research in the GCC, setting strategy for participant experience and contributing to advancing WHOOP technology. As the Senior Lab Manager, you will own the participant experience and onboarding process at WHOOP Labs Doha and collaborate closely with the rest of the team to create a rigorous, efficient lab. This position is in-person in Doha, Qatar.</div><div></div><div><b><br>
This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.</b></div></div><div><div><h3 class="jobSectionHeader"><b>
RESPONSIBILITIES:</b></h3><ul><ul><li>
Collaborate with the Senior Research Recruiter to develop a vision for WHOOP Labs Doha participant experience (e.g. offered amenities, compensation redemption)</li><li>
Own WHOOP Labs Doha &ldquo;front of house&rdquo; experience for folks coming to complete research sessions at WHOOP Labs Doha, including greeting participants, checking them in, and answering questions</li><li>
Coordinate with retail staff to ensure arriving participants are supported and directed through the correct arrival flow, setting an exceptional level of customer service and making sure participants' needs are met promptly and efficiently</li><li>
Work collaboratively with the WHOOP Labs teams to ensure the lab is running optimally</li><li>
Own WHOOP Labs Doha communications, responding to incoming emails and messages to the lab and training others on communication processes and policies when appropriate</li><li>
Maintain material inventory of lab supplies and place orders for new items as needed or requested by the lab team</li><li>
Serve as an ambassador of the company, eloquently and knowledgeably answer questions about WHOOP and represent the brand at activations to support panel recruitment</li><li>
Grow and manage a network of local partnerships in Doha to create new, high-impact relationships with like-minded organizations and community leaders to enhance the participant experience</li><li>
Conduct regular research with existing participants and new groups to identify opportunities to improve participant experiences</li><li>
Reports to the Associate Director, WHOOP Labs Doha</li></ul></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
QUALIFICATIONS:</b></h3><ul><ul><li>
3+ years of experience with luxury experience management in wellness, retail, hospitality or related industries</li><li>
A passion for providing best in class experiences and efficient behind the scenes operations</li><li>
Deep knowledge of local culture and ability to thoughtfully communicate localization considerations for a participant experience tailored to the WHOOP Labs Doha audience</li><li>
Excellent verbal and written communication skills.</li><li>
Strong organizational skills, ability to plan ahead while still being flexible and able to work around challenges</li><li>
Strong networking and collaboration skills, with experience training cross-functional team members on desired standards for customer interactions</li><li>
Strong attention to detail</li><li>
Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and adaptability</li><li>
Knowledge or interest in technology and the wearable industry is a plus; experience using WHOOP preferred</li><li>
Understanding of branding and marketing as it applies to customer experience</li><li>
Passion for health and wellness</li><li>
Proficiency in spoken Arabic to welcome participants and answer questions</li><li>
Fluency in verbal and written English, WHOOP&rsquo;s working language</li></ul></ul></div></div><div><div><b>
This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.</b></div><div></div><div><br>
Interested in the role, but don&rsquo;t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.</div><div></div><div><br>
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div></div></div><p></p>

Senior Lab Manager, WHOOP Doha

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