senior data engineer

ai engineer

it support engineer

senior electrical engineer

senior devops engineer

senior network security engineer

American University in the Emirates

<div>Job Purpose

The American University in the Emirates is seeking a highly experienced Senior Network Security Engineer to lead the design, implementation, administration, and continuous improvement of the University's network and cybersecurity infrastructure. The role is responsible for ensuring the confidentiality, integrity, and availability of enterprise systems and data through advanced security controls, proactive threat management, risk mitigation, and security governance. The Senior Network Security Engineer will serve as a technical leader, providing guidance on security architecture, best practices, and strategic initiatives across the University. 


Qualifications &amp; Education
<ul>
<li>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or a related field.
</li><li>Master's degree in Information Security, Cybersecurity, or related discipline is preferred.
</li><li>CCNP Security is required; CCIE Security is an advantage.
</li><li>Professional security certifications such as CISSP, CISM, CEH, CompTIA Security+, or equivalent are highly desirable.</li> 
</ul>
Experience
<ul>
<li>Minimum 7&ndash;10 years of progressive experience in Network Security Engineering and Cybersecurity.
</li><li>Minimum 5 years of experience in designing, implementing, and managing enterprise security solutions and secure network architectures.
</li><li>Proven experience in higher education, large enterprise environments, or complex multi-site infrastructures is preferred.
</li><li>Experience leading security projects and mentoring junior engineers and administrators.</li> 
</ul>
Skills / Training / Knowledge
<ul>
<li>Expert knowledge of network security architecture, security frameworks, and best practices.
</li><li>Advanced hands-on experience with enterprise firewalls (Fortinet, SonicWall, Cisco, Palo Alto, etc.), IDS/IPS solutions, SIEM platforms, endpoint protection, and VPN technologies.
</li><li>Strong expertise in Microsoft 365 Security Suite, Azure Security, Identity and Access Management (IAM), and Zero Trust security principles.
</li><li>In-depth knowledge of database, operating system, cloud, and application security.
</li><li>Experience with vulnerability management, penetration testing, threat intelligence, and incident response.
</li><li>Thorough understanding of cybersecurity standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR principles.
</li><li>Strong knowledge of risk assessment methodologies, security auditing, compliance requirements, and governance frameworks.
</li><li>Experience with Linux, Windows Server, VMware, Hyper-V, and cloud-based infrastructures.
</li><li>Expertise in disaster recovery planning, business continuity, digital forensics, and security incident investigations.
</li><li>Strong understanding of network protocols, routing, switching, TCP/IP, VLANs, WAN technologies, and wireless security.
</li><li>Experience with SAN storage solutions, backup technologies, and data protection strategies.
</li><li>Strong analytical, troubleshooting, and problem-solving skills.
</li><li>Excellent communication, documentation, reporting, and presentation skills.
</li><li>Ability to communicate technical security risks and recommendations to executive management and non-technical stakeholders.
</li><li>Ability to manage multiple priorities and work effectively under pressure.
</li><li>Must be available for critical incident response and major service outages when required.</li> 
</ul>
Duties and Responsibilities
<ul>
<li>Lead the design, implementation, administration, and optimization of the University's network and cybersecurity infrastructure.
</li><li>Develop and maintain secure network architectures and security standards aligned with institutional objectives and industry best practices.
</li><li>Manage and support enterprise security solutions including firewalls, IDS/IPS, VPNs, endpoint protection, web security gateways, NAC systems, and SIEM platforms.
</li><li>Conduct security risk assessments, vulnerability assessments, penetration testing reviews, and remediation planning.
</li><li>Monitor emerging cybersecurity threats and proactively recommend security improvements and mitigation strategies.
</li><li>Develop, implement, and maintain information security policies, procedures, standards, and governance frameworks.
</li><li>Lead incident response activities, forensic investigations, root-cause analysis, and post-incident reviews.
</li><li>Ensure compliance with applicable security regulations, standards, and audit requirements.
</li><li>Administer and optimize Cisco routers, switches, LAN/WAN infrastructure, wireless networks, and security appliances.
</li><li>Manage Microsoft 365 Security, Active Directory, DNS, DHCP, Windows Servers, Linux Servers, virtualization platforms, and cloud security controls.
</li><li>Oversee backup, disaster recovery, and business continuity solutions, including Veeam Backup and Replication.
</li><li>Evaluate, recommend, and implement new security technologies and solutions to strengthen the University's security posture.
</li><li>Collaborate with internal stakeholders, vendors, and external auditors on security initiatives and projects.
</li><li>Prepare executive-level reports, risk assessments, security metrics, and recommendations for senior management.
</li><li>Mentor and provide technical leadership to junior network and security personnel.
</li><li>Participate in strategic IT planning and contribute to long-term cybersecurity roadmaps and digital transformation initiatives.
</li><li>Perform other duties as assigned by the Director of Information Technology.
</li></ul>This revised version aligns more closely with a Senior Network Security Engineer (Grade 9&ndash;11 / Senior Professional level) rather than a mid-level Network Security Engineer position.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Health Science, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master&rsquo;s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.</div>

Senior Network Security Engineer

talabat

<div>
 
 A Little Bit About Talabat
 
 
 
 talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat&rsquo;s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day.
 
 
 We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.
 
 
 
 Job Description
 
 
 
 
 Role Overview
 
 
 
 We are seeking a Senior Security Engineer to operate as a core cloud security practitioner within a large, enterprise-scale environment. This role focuses on engineering, operating and continuously improving cloud security controls across AWS and GCP, while adhering to corporate security standards, regulatory requirements and risk management processes.
 
 
 The role is hands-on and execution-oriented, with accountability for control effectiveness, operational stability and risk reduction, working in close partnership with Cloud Platform (GDP), SRE, Architecture and GRC teams.
 
 
 
 Key Responsibilities
 
 
 
 Enterprise Cloud Security Controls
 
 
 <ul>
 <li>
 Implement, operate and continuously improve enterprise-grade cloud security controls across AWS and GCP organizations.
 </li>
 <li>
 Enforce security baselines for accounts/projects, networking, IAM, encryption and logging.
 </li>
 <li>
 Maintain alignment with enterprise security architecture, policies and control frameworks.
 </li>
 <li>
 Support standardized cloud landing zones and guardrails.
 
 
 </li>
 </ul>
 Identity &amp; Access Governance
 
 
 <ul>
 <li>
 Design and operate scalable IAM models including role-based access, service identities and federated access.
 </li>
 <li>
 Enforce least privilege through periodic access reviews, CIEM insights and remediation workflows.
 </li>
 <li>
 Partner with global IAM and platform teams to ensure consistent access governance across cloud environments.
 
 
 </li>
 </ul>
 Security Tooling &amp; Automation
 
 
 <ul>
 <li>
 Operate and tune cloud security platforms (CSPM, CIEM, CWPP, native AWS/GCP services).
 </li>
 <li>
 Drive remediation of findings through automation, pipelines, and infrastructure-as-code rather than manual fixes.
 </li>
 <li>
 Contribute to global security practices, policies and reusable Terraform components.
 
 
 </li>
 </ul>
 Detection, Logging &amp; Incident Response
 
 
 <ul>
 <li>
 Ensure comprehensive cloud audit logging, telemetry and alerting are enabled and monitored.
 </li>
 <li>
 Support investigation and response to cloud-related security incidents, following enterprise IR processes.
 </li>
 <li>
 Perform root cause analysis and contribute to post-incident improvements and control enhancements.
 
 
 </li>
 </ul>
 Risk Management &amp; Compliance Enablement
 
 
 <ul>
 <li>
 Support enterprise compliance programs (e.g., PCI DSS, NIST, SOC-2) by mapping requirements to cloud controls.
 </li>
 <li>
 Participate in threat modeling and risk assessments for cloud services and platforms.
 </li>
 <li>
 Provide evidence and technical validation during audits and security assessments.
 
 
 </li>
 </ul>
 Engineering Partnership &amp; Enablement
 
 
 <ul>
 <li>
 Act as a trusted security partner to engineering and platform teams.
 </li>
 <li>
 Review cloud architecture designs and major changes for security risk.
 </li>
 <li>
 Provide authoritative guidance on secure use of AWS and GCP services at enterprise scale.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Experience &amp; Skills
 
 
 
 Cloud Security Expertise
 
 
 <ul>
 <li>
 Strong hands-on experience securing AWS and GCP in large, multi-account / multi-project environments.
 </li>
 <li>
 Deep knowledge of:
 </li>
 <ul>
 <li>
 Cloud IAM, federation and access governance
 </li>
 <li>
 Network segmentation, private connectivity and perimeter controls
 </li>
 <li>
 Centralized logging, monitoring and audit trails
 </li>
 <li>
 Encryption, key management and data protection
 </li>
 <li>
 Proven experience with Infrastructure as Code
 </li>
 <li>
 Enterprise Security Operations
 </li>
 <li>
 Experience operating security controls under formal policies, standards and risk frameworks.
 </li>
 <li>
 Familiarity with enterprise change management, incident response and audit processes.
 </li>
 <li>
 Ability to translate security requirements into implementable &amp; measurable controls.
 
 </li>
 </ul>
 </ul>
 Professional Attributes
 
 
 <ul>
 <li>
 7+ years of experience in security engineering, with a strong cloud focus.
 </li>
 <li>
 Demonstrated ability to operate independently as a senior individual contributor.
 </li>
 <li>
 Strong written documentation and verbal communication skills.
 </li>
 <li>
 Comfortable working across time zones and with globally distributed teams
 </li>
 </ul>
</div>

Senior Security Engineer  – Cloud Security

Help AG, an e& enterprise company

<div>
 Help AG is looking for a talented and experienced Senior Security Engineer, specializing in Sentinel / Defender / Splunk who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. This position is based out in Dubai, UAE and will be responsible for the administration, maintenance, and integration of Splunk, MS Azure Sentinel, Sentinel UEBA, AIP, Defender, CASB, ATA/ATP &amp; Intune for security operations technical engineering, assessment, and recommendations in the areas of real-time security, operational network &amp; identity management system, and applications systems security.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design, implement, and support solutions with SIEM (preferably Sentinel) and Microsoft security technologies such as Azure Cloud Access Security Broker, Office 365 Advanced Threat Protection (O365 ATP), Microsoft Defender ATP, and their integrations used to deliver internet-scale intelligence and managed security products.
 </li>
 <li>
 Implement &amp; administer Microsoft Defender (ATP), Azure Cloud Access Security Broker &amp; Azure Threat Protection security products within customer environment Manage and oversee day-today activities of Azure IP platform and ensure adherence to enterprise standards in project execution methodology, requirements gathering, quality assurance, and continuous improvement.
 </li>
 <li>
 Assess customer needs and expectations, design solutions to meet those needs, and then implement the design.
 </li>
 <li>
 Quickly build and solve a problem using a new technology to determine viability.
 </li>
 <li>
 Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.
 </li>
 <li>
 Experience and knowledge of Splunk, Azure M365 &amp; MS cloud security is essential.
 </li>
 <li>
 Security Engineer must possess minimum 5 years of professional experience &amp; Senior Security Engineer must possess minimum 7-8 years of professional experience supporting and maintaining Splunk, Azure M365 System.
 </li>
 <li>
 4-5 years of experience with administering &amp; managing Splunk and Sentinel SIEM including content development.
 </li>
 <li>
 Experience in Use cases creation and Content development on Microsoft Sentinel, Splunk SIEM.
 </li>
 <li>
 Experience in Custom Use cases, Dashboards, Report creation on Microsoft Sentinel, Splunk SIEM.
 </li>
 <li>
 Knowledge of Integration with tools, data connectors for Microsoft Sentinel, Splunk SIEM.
 </li>
 <li>
 Knowledge of Splunk, Sentinel architecture, tables and data in Sentinel.
 </li>
 <li>
 Knowledge of Sentinel workbooks and automation &amp; Splunk Enterprise Security.
 </li>
 <li>
 Professional experience working with networks and network architecture.
 </li>
 <li>
 Information security knowledge in one or more areas such as EDR &ndash; Enterprise end-point security products (e.g., McAfee e-Policy Orchestrator, Virus Scan, Anti-Spyware, Host Data Loss Protection, Endpoint Encryption, etc.).
 </li>
 <li>
 Splunk, Azure Log analytics, or equivalent big data engine experience.
 </li>
 <li>
 Experience with MS Azure Information Protection and technologies, including solution architecture, deployment, management, and support in a large global enterprise.
 </li>
 <li>
 Knowledge of Linux and Windows Operating Systems.
 </li>
 <li>
 Experience with various other SIEM security products such as: Splunk, ArcSight, Nitro, or LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, and DLP.
 </li>
 <li>
 Experience working with clients in a service delivery function.
 </li>
 <li>
 Shift flexibility, including the ability to provide after-hours support when needed.
 </li>
 <li>
 Experience working with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedure.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance with one of the leading global providers for medical insurance.
 </li>
 <li>
 Career progression and growth through challenging projects and work.
 </li>
 <li>
 Employee engagement and wellness campaigns activities throughout the year.
 </li>
 <li>
 Excellent learning and development opportunities.
 </li>
 <li>
 Annual flight tickets to home country.
 </li>
 <li>
 Inclusive and diverse working environment.
 </li>
 <li>
 Flexible/hybrid working environment.
 </li>
 <li>
 Open-door policy.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 
 
 Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
 
 
 Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
 
 
 With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
</div>

Senior Security Engineer - Microsoft Defender Suite & Sentinel

<div>
 Help AG is looking for a talented and experienced Security Engineer &ndash; NGFW &amp; DDOS who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers, and clients to complete high profile, critical services to existing Managed Security Service clients. Expertise in technologies such as Arbor Peakflow, Arbor APS/AED, Fortinet Firewalls, Palo Alto firewalls &amp; Panorama, Cisco ASA and Firepower Firewalls, Juniper Firewalls, F5 (LTM) is highly recommended.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as L1 for DDOS &amp; Firewall technologies for Help AG customers.
 </li>
 <li>
 Able to monitor, operate, maintain, and troubleshoot IP Networks and interconnected Network Security technologies
 </li>
 <li>
 Provide timely response to all incidents, outages, and performance alerts.
 </li>
 <li>
 Takes responsibility in handling incidents and escalate timely to SME teams.
 </li>
 <li>
 Calling and Notifying customers and different stakeholders&rsquo; teams to provide faster resolution and updates.
 </li>
 <li>
 Should be working in a 24*7 support team.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, information technology, or a related field.
 </li>
 <li>
 Should have at least 3+ years demonstrable industry experience.
 </li>
 <li>
 Should have expert and in-depth knowledge of Complex IP Networks.
 </li>
 <li>
 Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques.
 </li>
 <li>
 Should have Network Operations / Security Operations experience.
 </li>
 <li>
 Should have fair understanding of ITIL change management, problem management and incident management.
 </li>
 <li>
 Should have experience to work under pressure and with strict SLA&rsquo;s.
 </li>
 <li>
 Sound understanding of common services (web, mail, FTP, DNS, etc.), network vulnerabilities and network attack patterns.
 </li>
 <li>
 Experience with many/all the following security controls:
 </li>
 <ul>
 <li>
 Firewalls
 </li>
 <li>
 Intrusion Prevention Systems
 </li>
 <li>
 Antimalware
 </li>
 <li>
 Two factor Authentication
 </li>
 <li>
 Sandboxing
 </li>
 <li>
 Virtual Private Networks
 </li>
 <li>
 Firewall Rules Auditing
 </li>
 </ul>
 <li>
 Should have demonstrable experience of working in extreme pressure and customer facing environments.
 </li>
 <li>
 Self-motivated and a professional attitude.
 </li>
 <li>
 Excellent Customer facing skills.
 </li>
 <li>
 Excellent communication and listening skills.
 </li>
 <li>
 Excellent teambuilding, customer service, and interpersonal skills.
 </li>
 <li>
 Must possess good decision-making skills, be very organized and detail oriented.
 </li>
 <li>
 Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.
 </li>
 <li>
 Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing.
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance with one of the leading global providers for medical insurance.
 </li>
 <li>
 Career progression and growth through challenging projects and work.
 </li>
 <li>
 Employee engagement and wellness campaigns activities throughout the year.
 </li>
 <li>
 Annual Flight tickets to home country.
 </li>
 <li>
 Excellent learning and development opportunities.
 </li>
 <li>
 Flexible/Hybrid working environment.
 </li>
 <li>
 Inclusive and diverse working environment.
 </li>
 <li>
 Open door policy
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 
 
 Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
 
 
 Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
</div>

Security Engineer – NGFW & DDOS

BlackStone eIT

<div>BlackStone eIT is looking for a dedicated IT Support Engineer to join our team. In this role, you will be responsible for providing technical support to our clients, resolving hardware and software issues, and ensuring efficient operation of IT systems.
As an IT Support Engineer at BlackStone eIT, you will play a critical role in maintaining the satisfaction of our customers and optimizing the performance of our technology solutions.
Key Responsibilities<ul><li><ul><li>
Provide first and second-level technical support for end users.</li><li>
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</li><li>
Support Microsoft Windows operating systems and business applications.</li><li>
Manage user accounts, permissions, email accounts, and access rights.</li><li>
Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.</li><li>
Monitor and maintain IT infrastructure, servers, and network devices.</li><li>
Install software updates, security patches, and operating system upgrades.</li><li>
Respond to service requests and incidents through the ticketing system within defined SLAs.</li><li>
Escalate complex technical issues to senior engineers or vendors when required.</li><li>
Support virtualization environments such as VMware and Hyper-V.</li><li>
Assist with backup, recovery, and disaster recovery procedures.</li><li>
Maintain accurate records of incidents, solutions, and asset inventory.</li><li>
Support cybersecurity initiatives by implementing security policies and best practices.</li><li>
Prepare technical documentation, user guides, and knowledge base articles.</li><li>
Coordinate with third-party vendors for hardware repairs and software support.</li></ul></li></ul> 

Requirements 
<ul><li>
Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.</li><li>
Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>
Proven experience as an IT Support Engineer or similar role.</li><li>
Excellent knowledge of computer systems, mobile devices, and other tech products.</li><li>
Familiarity with remote desktop applications and help desk software.</li><li>
Strong problem-solving and communication skills.</li><li>
Ability to diagnose and resolve basic technical issues efficiently.</li><li>
Good organizational and time management abilities.</li><li>
Customer-oriented attitude and ability to explain technical issues in a clear manner.</li><li>
Willingness to learn and keep up-to-date with the latest technologies.</li></ul> 

Benefits 
<ul>
<li>Proven experience as a System Administrator or similar role.</li>
<li>Strong knowledge of Microsoft 365 administration and Azure Active Directory.</li>
<li>Experience with Windows Server (2016/2019/2022), virtualization (Hyper-V or VMware), and networking fundamentals.</li>
<li>Familiarity with PowerShell scripting for automation and administration.</li>
<li>Understanding of security best practices and compliance frameworks.</li>
<li>Excellent problem-solving and communication skills.</li></ul></div>

IT Support engineer

Gama Security Systems

IT &amp; ELV Application Engineer (Genetec, Milestone, CEM, etc.)Location: Dubai, UAECompany: GAMA Security Systems LLCJob Type: Full-timeGAMA Security Systems LLC is looking for a highly skilled and certified IT &amp; ELV Application Engineer with strong expertise in Genetec, Milestone, CEM, and other integrated security platforms. If you have a passion for designing and implementing advanced security solutions, we'd love to hear from you!Key ResponsibilitiesDesign, deploy, and configure Genetec Security Center and Milestone XProtect Video Management System (VMS) solutions based on client requirements.Conduct site surveys to determine camera placement, system architecture, and network infrastructure for optimal performance.Integrate VMS platforms with third-party security systems, including:Access ControlVideo AnalyticsIntrusion Detection SystemsProvide technical support, troubleshooting, software upgrades, patch management, and performance optimization.Minimum 4 years of experience as an IT/ELV Application Engineer, Security Systems Engineer, or a similar role.Strong knowledge of :Genetec Security CenterMilestone XProtectNetwork infrastructure and TCP/IP protocolsAccess Control SystemsPreferred CertificationsCandidates holding one or more of the following certifications will have a strong advantage:Genetec Certified EngineerGenetec Certified SpecialistMilestone Certified Integration TechnicianMilestone Certified Integration EngineerCEM CertificationOther relevant manufacturer certificationsInterested candidates are invited to send their CV to: hr@gamatelecom.comPay: AED5,000.00 - AED8,000.00 per monthWork Location: In person

IT & ELV Application Engineer (Genetec, Milestone, CEM, etc.)

<div>Job Purpose
The Technical Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, software, networks, and IT infrastructure. The role ensures the smooth operation of IT services by diagnosing and resolving technical issues while delivering excellent customer support. 
Requirements 
<ul><li>
Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles.</li><li>
Provide first and second-level technical support for end users.</li><li>
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</li><li>
Support Microsoft Windows operating systems and business applications.</li><li>
Manage user accounts, permissions, email accounts, and access rights.</li><li>
Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.</li><li>
Monitor and maintain IT infrastructure, servers, and network devices.</li><li>
Install software updates, security patches, and operating system upgrades.</li><li>
Respond to service requests and incidents through the ticketing system within defined SLAs.</li><li>
Escalate complex technical issues to senior engineers or vendors when required.</li><li>
Support virtualization environments such as VMware and Hyper-V.</li><li>
Assist with backup, recovery, and disaster recovery procedures.</li><li>
Maintain accurate records of incidents, solutions, and asset inventory.</li><li>
Support cybersecurity initiatives by implementing security policies and best practices.</li><li>
Prepare technical documentation, user guides, and knowledge base articles.</li><li>
Coordinate with third-party vendors for hardware repairs and software support.</li><li><ul><li>
Strong knowledge of Windows 10/11 and Windows Server environments.</li><li>
Experience with Active Directory and Microsoft 365 administration.</li><li>
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>
Experience supporting routers, switches, firewalls, and wireless networks.</li><li>
Knowledge of virtualization technologies such as VMware or Hyper-V.</li><li>
Familiarity with backup solutions and disaster recovery concepts.</li><li>
Experience using ITSM or ticketing systems.</li><li>
Basic understanding of cybersecurity principles and endpoint protection.</li></ul></li></ul></div>

Senior Support engineer (Help Disk)

Explore 685+ Senior network security engineer in Dubai this July. Find roles across top companies and apply now to boost your career.