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hard services senior manager

senior operations executive

Kanoo Logistics

<div>
 
 
 
 Overview
 
 
 
 
 We are seeking a highly skilled
 
 Senior Executive &ndash; Operations
 
 to join our Logistics team in Abu Dhabi. The ideal candidate will have strong expertise in port operations, customs clearance, shipping &amp; freight forwarding, and be experienced in dealing with Oil &amp; Gas and Government entities. This role requires a detail-oriented professional with strong analytical skills, high client exposure, and the ability to manage end-to-end operations efficiently while ensuring service quality and profitability.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the full spectrum of Abu Dhabi Port Operations &amp; Customs Clearance, ensuring smooth operational flow and compliance.
 </li>
 <li>
 Oversee the P&amp;L for Logistics Operations, specifically Ocean Freight &amp; Customs Clearance.
 </li>
 <li>
 Lead and support Shipping &amp; Freight Forwarding activities; project cargo experience is an added advantage.
 </li>
 <li>
 Ensure operational excellence, HSE compliance, and adherence to quality standards.
 </li>
 <li>
 Drive continuous improvement, cost leadership, and efficient supplier management.
 </li>
 <li>
 Engage in business development, customer care, key account management, and maintaining high customer satisfaction.
 </li>
 <li>
 Evaluate market trends and recommend strategies to enhance service offerings and competitive positioning.
 </li>
 <li>
 Support tender preparation, bids, customer registrations, and new opportunity qualification.
 </li>
 <li>
 Maintain strong working relationships with customers, suppliers, internal teams, and senior leadership.
 </li>
 <li>
 Support commercial and operational teams in converting opportunities and resolving issues.
 </li>
 <li>
 Ensure correct application of Group policies, corporate governance, and code of conduct.
 </li>
 </ul>
 
 
 
 Key Requirements
 
 
 
 <ul>
 <li>
 4&ndash;5+ years of relevant experience in Abu Dhabi Port Operations, Customs Clearance, Shipping / Freight Forwarding (Project cargo is a plus), and Oil &amp; Gas and Governmental clients
 </li>
 <li>
 High analytical skills and strong attention to detail.
 </li>
 <li>
 Proven ability to communicate effectively at all levels.
 </li>
 <li>
 Strong market knowledge and experience preparing tender responses.
 </li>
 <li>
 Computer literate with strong organizational and coordination skills.
 </li>
 <li>
 Customer-focused, proactive, and able to work in a fast-paced operational environment.
 </li>
 <li>
 Outgoing and communicative personality.
 </li>
 <li>
 Client-oriented approach with high exposure to key clients.
 </li>
 <li>
 Ability to manage multiple priorities and work under pressure.
 </li>
 <li>
 Bachelor&rsquo;s Degree (preferably in Business, Logistics, or related field).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Interested candidates who meet the above criteria are invited to apply. Only shortlisted candidates will be contacted.
 
 
 
</div>

Senior Operations Executive

Wio Bank

<div>
 
 About Wio
 
 
 
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 
 
 
 About The Role
 
 
 
 We are seeking a highly organized, detail-oriented, and proactive Executive Assistant to provide high-level administrative and operational support to our senior leadership team within our fast-paced digital banking environment. This role is pivotal in ensuring the smooth functioning of executive responsibilities and enhancing the efficiency of our leadership team.
 
 
 If you thrive in dynamic environments, excel at multitasking, and enjoy solving problems before they arise&mdash;this may be the perfect opportunity for you.
 
 
 Key Responsibilities
 
 
 Executive Support
 
 
 <ul>
 <li>
 Provide comprehensive administrative support to three senior executives, including complex calendar management, meeting coordination, and travel arrangements.
 </li>
 <li>
 Prepare and organize executive materials, such as reports, presentations, meeting briefs, and follow-ups.
 </li>
 <li>
 Serve as a professional point of contact for internal teams, clients, partners, and external stakeholders on behalf of the executives.
 </li>
 <li>
 Proactively manage day-to-day priorities, anticipating needs and ensuring timely execution of tasks.
 
 
 </li>
 </ul>
 Meeting &amp; Event Coordination
 
 
 <ul>
 <li>
 Schedule and manage meetings, including preparing agendas, taking minutes, and tracking follow-up actions.
 </li>
 <li>
 Coordinate executive events&mdash;both internal and external&mdash;including logistics, communications, and resource planning.
 
 
 </li>
 </ul>
 Office &amp; Administrative Management
 
 
 <ul>
 <li>
 Manage daily administrative operations, including ordering and maintaining office supplies and managing office equipment for executive use.
 </li>
 <li>
 Maintain organized filing systems (digital and physical) and ensure accurate record keeping.
 </li>
 <li>
 Identify and recommend improvements to optimize administrative workflows and increase efficiency.
 
 
 </li>
 </ul>
 Project &amp; Initiative Support
 
 
 <ul>
 <li>
 Assist executives with ongoing projects, including data collection, research, preparation of reports, and tracking of milestones and deadlines.
 </li>
 <li>
 Collaborate with other departments to ensure successful execution and alignment of cross-functional initiatives.
 
 
 </li>
 </ul>
 Confidentiality &amp; Professionalism
 
 
 <ul>
 <li>
 Handle sensitive information with the highest level of confidentiality, discretion, and integrity.
 </li>
 <li>
 Maintain a high standard of professionalism in all communications and interactions, internally and externally.
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Proven experience as an Executive Assistant or in a similar administrative role supporting senior leadership.
 </li>
 <li>
 Outstanding organizational and time-management skills, with the ability to manage multiple priorities effectively.
 </li>
 <li>
 Excellent verbal and written communication skills. Fluency in Arabic is preferred, alongside proficiency in English.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and digital collaboration tools (e.g., Google Workspace, Slack, Zoom).
 </li>
 <li>
 Strong sense of ownership, discretion, and attention to detail.
 </li>
 <li>
 Ability to work independently, adapt quickly, and handle confidential information with care.
 
 
 </li>
 </ul>
 Why Join Us
 
 
 At Wio, we&rsquo;re on a mission to transform the banking experience through technology, innovation, and customer-first thinking. As an Executive Assistant, you'll be working at the heart of our leadership team, enabling their success and driving impact across the organization.
</div>

Executive Assistant

WTC Contracting

The Executive Office Secretary &amp; Administrator provides high-level administrative, secretarial, and coordination support to the Managing Director, COO, and senior management team. The role is critical in ensuring smooth office operations, accurate documentation, and effective coordination between site teams, consultants, clients, and authorities. Key Responsibilities Executive &amp; Secretarial Support Manage daily schedules, meetings, calendars, and appointments for senior management Prepare, format, and distribute professional correspondence (letters, emails, memos) Handle confidential documents with discretion and professionalism Draft minutes of meetings (MoM) and follow up on action items Administration &amp; Office Management Oversee office filing systems (hard copy &amp; digital) Maintain company records (licenses, trade license, CR, staff documents) Coordinate with PRO / Tasheel / Government portals when required Manage office supplies, stationery, and general admin requirements Construction &amp; Project Coordination Support project teams with: Submittals logs Correspondence tracking Document control (shop drawings, RFIs, approvals) Coordinate between head office and site teams Maintain project correspondence registers and trackers HR &amp; Payroll Support (Basic) Assist with: Employee records &amp; files Leave tracking Timesheets (site &amp; office) Coordination with HR / payroll department Support onboarding documentation for new hires Finance &amp; Procurement Support Assist in: LPO preparation &amp; tracking Invoice submission logs Coordination with accounts for payments follow-ups Maintain vendor &amp; supplier contact listsJob Type: Full-time

Office executive secretary

Discovered MENA

<div>
 
 
 Senior Manager &ndash; Executive Communications (Emiratisation)
 
 
 
 
 Abu Dhabi
 
 
 
 
 
 
 We&rsquo;re supporting a leading organisation in Abu Dhabi to hire an
 
 Emirati
 
 for a high-profile
 
 Senior Manager &ndash; Executive Communications
 
 role. This is an exceptional opportunity to work directly with the MD &amp; Group CEO Office, shaping executive voice, visibility, and thought leadership at the highest level.
 
 
 
 
 
 If you&rsquo;re a standout communicator with exceptional writing skills, strategic depth, and experience advising senior leaders, this role is for you.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 
 
 
 🔹 Develop and lead an executive communications strategy
 
 
 🔹 Advise senior leadership on messaging, tone, and positioning
 
 
 🔹 Craft speeches, talking points, op-eds, memos, and social content
 
 
 🔹 Prepare the executive for interviews, panels, and major events
 
 
 🔹 Manage executive visibility across media, events, and conferences
 
 
 🔹 Lead internal communications for CEO-led initiatives
 
 
 🔹 Shape and manage executive social media presence
 
 
 🔹 Support sensitive and crisis-related communications
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 ✔ Emirati (mandatory)
 
 
 ✔ Extensive experience in executive or corporate communications
 
 
 ✔ Exceptional writing + storytelling skills
 
 
 ✔ Strong experience working with senior leadership
 
 
 ✔ Ability to navigate complex, fast-paced environments
 
 
 ✔ Bilingual Arabic/English strongly preferred
 
 
 ✔ Bachelor&rsquo;s degree in Communications (Master&rsquo;s preferred)
 
 
 
</div>

Communications Executive

El Patio Engineering Consultancy L L C

Location: Abu Dhabi, UAECompany: El Patio Engineering Consultancy LLCPosition OverviewWe are seeking a proactive, highly organized Executive Secretary with a strong background in engineering consultancy to support our senior management team. The ideal candidate will have experience in handling technical documentation, coordinating with engineering departments, and managing high-level administrative tasks in a fast-paced consultancy environment.Key ResponsibilitiesProvide executive-level administrative support to senior management and project directors.Manage calendars, schedule meetings, prepare agendas, and draft minutes for technical and management meetings.Handle confidential correspondence, internal memos, and formal letters in both English and Arabic (if applicable).Prepare and format technical reports, tender documents, presentations, and project correspondence.Maintain organized filing systems for project documentation, submittals, NOCs, and authority letters (DMT/ADM/ITC/ADQCC/etc.).Coordinate with design, supervision, contracts, and finance teams to support day-to-day operations.Track submission deadlines, circulate updates, and follow up on pending actions with internal teams and external stakeholders.Assist in project onboarding, mobilization schedules, and staff deployment documentation.Support tendering, procurement, and client communication tasks as requested.Qualifications &amp; SkillsDiploma or Bachelor&rsquo;s degree in Engineering, Business Administration, or related field.Minimum 3&ndash;6 years of experience as an Executive Secretary in an engineering consultancy.Strong knowledge of engineering document workflows, submittals, and authority requirements.Excellent written and verbal communication skills in English (Arabic is an advantage).Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with document control systems.Ability to multitask, prioritize, and work under pressure with strict deadlines.High level of professionalism, confidentiality, and attention to detail.Job Type: Full-time

Executive Secretary (Engineering Consultancy Background Required)

Royal Class Travel and Tourism

Position Title:Senior Sales Executive &ndash; Travel &amp; Tourism Experience (Arabic Only)Location: Abu DhabiJob Overview:The Senior Sales Executive will play a key role in driving the company&rsquo;s growth within the travel and tourism sector. The position demands a proactive sales professional with strong knowledge of Amadeus Global Distribution System (GDS) and extensive hands-on experience in travel products, airline bookings, tour operations, and customer relationship management.The ideal candidate must possess excellent Arabic and English communication skills and demonstrate a deep understanding of the travel industry, including leisure, corporate, and group travel segments.Key Duties and Responsibilities:Sales &amp; Business Development:<ul><li>Develop and execute comprehensive sales plans to achieve individual and departmental revenue targets.</li><li>Identify potential business opportunities, including corporate accounts, government clients, and travel agents.</li><li>Present and promote travel packages, airline deals, hotel arrangements, and tourism services to clients.</li><li>Generate new leads and maintain a strong sales pipeline through cold calls, referrals, and networking.</li><li>Conduct sales visits and presentations to strengthen client relationships and close business deals.</li><li>Negotiate contracts, pricing, and commission structures with travel partners and corporate clients.</li></ul>Amadeus &amp; Travel Operations:<ul><li>Manage airline bookings, reservations, ticketing, re-issuance, and refunds using Amadeus GDS.</li><li>Handle PNR creation, fare construction, ticket issuance, and exchange processes accurately.</li><li>Monitor fare rules, schedule changes, and flight disruptions to ensure timely updates to clients.</li><li>Use Amadeus to search, compare, and book flights, hotels, car rentals, and ancillary travel services.</li><li>Maintain up-to-date knowledge of airline policies, IATA procedures, and travel documentation requirements.</li><li>Support the operations team by providing pricing and itinerary options based on Amadeus availability.</li></ul>Client Relationship Management:<ul><li>Build long-term relationships with key clients to ensure customer loyalty and repeat business.</li><li>Provide professional travel consultation and customized solutions for individual and group requirements.</li><li>Handle customer inquiries, complaints, and special requests with efficiency and professionalism.</li><li>Ensure client satisfaction through follow-ups, feedback collection, and continuous improvement.</li></ul>Market Research &amp; Strategic Planning:<ul><li>Analyze travel market trends, competitor strategies, and seasonal demand to identify new opportunities.</li><li>Coordinate with marketing teams to design promotional campaigns for tour packages and destinations.</li><li>Stay informed about emerging destinations, airline alliances, and global tourism developments.</li></ul>Reporting &amp; Administration:<ul><li>Prepare weekly, monthly, and quarterly sales performance reports for management review.</li><li>Maintain accurate records of client interactions, contracts, and bookings in the company CRM.</li><li>Support management in forecasting sales, budgeting, and strategic planning.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Travel &amp; Tourism Management, Hospitality, or Business Administration.</li><li>Minimum 4&ndash;6 years of experience in the travel and tourism industry, with at least 2 years in a senior sales role.</li><li>Proficiency in Amadeus GDS is mandatory (knowledge of Galileo or Sabre is an added advantage).</li><li>In-depth knowledge of airline ticketing, fare calculations, and IATA regulations.</li><li>Excellent communication and interpersonal skills with fluency in Arabic and English.</li><li>Strong presentation and negotiation skills with a proven record of closing sales.</li><li>Proficiency in Microsoft Office Suite and CRM software.</li></ul>Core Competencies:<ul><li>Sales Strategy &amp; Execution</li><li>Amadeus Ticketing &amp; Reservation</li><li>Customer Service Excellence</li><li>Corporate &amp; Leisure Travel Solutions</li><li>Negotiation &amp; Persuasion Skills</li><li>Market Awareness &amp; Analysis</li><li>Teamwork and Leadership</li><li>Time Management &amp; Organizational Skills</li></ul>Job Type: Full-time

Travel Consultant-Syria only

Cipher7

<div>
 
 
 Job Title:
 
 Service Director
 
 
 
 Employment Type:
 
 Full time, Permanent
 
 
 
 Remuneration/ Salary:
 
 Open upto USD $145,000 Per annum + Benefits
 
 
 
 Job Function:
 
 Executive Management
 
 
 
 Industry Focus:
 
 PowerGen, Energy, Construction
 
 
 
 Department:
 
 Service Department
 
 
 Experience: 15+ Years (Leadeship)
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Service Director is a senior
 
 P&amp;L Owner
 
 responsible for the strategic direction and operational profitability of the Service Division. This is an executive-level role focused on the business of service. The incumbent will manage large-scale workshop facilities, drive commercial growth through high-value service contracts, and ensure the highest standards of manufacturer compliance (
 
 MTU/Rolls-Royce
 
 ) and customer loyalty.
 
 
 
 
 
 
 Core Executive Responsibilities
 
 
 <ul>
 <li>
 
 P&amp;L Stewardship:
 
 Full accountability for the Service Department&rsquo;s bottom line. Drive revenue through labor sales and aftermarket solutions while maintaining strict margin protection.
 </li>
 <li>
 
 Operational Excellence:
 
 Orchestrate the high-level planning of facilities, bays, and capital equipment to ensure maximum throughput and asset utilization.
 </li>
 <li>
 
 Market Expansion:
 
 Monitor energy and construction market trends to identify new revenue streams, benchmarking the service portfolio against global competitors.
 </li>
 <li>
 
 Process Governance:
 
 Implement and monitor rigorous processes and manufacturer standards (MTU/Power Systems) to ensure "best-in-class" operational flow.
 </li>
 <li>
 
 Leadership &amp; Talent Engineering:
 
 Build a high-performance culture by coaching a multi-tiered management team, ensuring technical training costs translate into measurable productivity.
 </li>
 <li>
 
 Customer Loyalty Strategy:
 
 Act as the final escalation point for key accounts; utilize NPS data and market intelligence to refine the service delivery model.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (The Scorecard)
 
 
 <ul>
 <li>
 
 Financial:
 
 Gross Profit (Labor/Sublet), Cost Control, and Outstanding Payment Recovery.
 </li>
 <li>
 
 Efficiency:
 
 Labor Recovery Rate, Productivity vs. Utilization, and Idle Hour Ratios.
 </li>
 <li>
 
 Workflow:
 
 Open-to-Closed WIP (Work in Progress) Ratio and Engine Throughput.
 </li>
 <li>
 
 Growth:
 
 Net Promoter Score (NPS) and Total Labor Hours Sold.
 </li>
 </ul>
 
 
 
 
 
 Requirements: Knowledge, Skills &amp; Experience
 
 
 <ul>
 <li>
 
 Industry Pedigree:
 
 Minimum
 
 15 years of experience
 
 in senior managerial roles within
 
 Power Generation, Energy, or Heavy Construction
 
 .
 </li>
 <li>
 
 Engine Knowledge:
 
 Extensive experience managing service operations for
 
 MTU, Rolls-Royce Power Systems
 
 , or similar high-speed engine brands.
 </li>
 <li>
 
 Management Profile:
 
 A "Hardcore Manager"&mdash;expert in business administration, service sales, and organizational behavior. (Note: This is a business leadership role, not a hands-on technical role).
 </li>
 <li>
 
 P&amp;L Mastery:
 
 Proven track record of delivering high-yield service revenues and managing complex operational budgets.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Language
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s Degree in Mechanical/Electrical Engineering or a related Business/Management field.
 </li>
 <li>
 
 English:
 
 Fluent (Required). Arabic is an advantage.
 </li>
 </ul>
 
 
</div>

Director of Services

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