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senior operations manager

Continuity Global Solutions

<div><h3 class="jobSectionHeader">Guard Site Manager (GSM)</h3>
Location: Camp Arifjan and Camp Buehring, Kuwait 
Security Clearance Required: Active U.S. Secret Clearance 
Citizenship Requirement: U.S. Citizen<h3 class="jobSectionHeader">
Position Overview</h3>
The Guard Site Manager (GSM) serves as the primary liaison between the U.S. Government and the Contractor for all contracted security operations at the assigned location. The GSM is responsible for the overall scheduling, supervision, direction, and operational control of all vendor security personnel, ensuring compliance with contract requirements and mission objectives.
This role operates within the Operations Center and ensures continuous coverage, effective communication, and seamless coordination between shifts. The GSM also develops and maintains security schedules, manages personnel performance, and provides operational reporting to the Contracting Officer&rsquo;s Representative (COR) and the Force Protection Officer (FPO).<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Serve as the primary point of contact between the Government and Contractor for all security-related operations.
</li><li>Oversee the scheduling, deployment, and supervision of all security personnel.
</li><li>Manage shift changes and ensure effective transfer of responsibility between teams.
</li><li>Maintain situational awareness of all security operations and provide daily status updates to the COR and FPO.
</li><li>Develop, produce, and submit a monthly Random Antiterrorism Measures (RAM) schedule for Camp Arifjan and Camp Buehring to the Director of Emergency Services and the COR.
</li><li>Ensure that all RAM activities align with the approved U.S. Government list.
</li><li>Work within the Operations Center to oversee 24/7 coverage, including assigning shift leaders as required.
</li><li>Ensure compliance with all operational directives, safety protocols, and reporting requirements.
</li><li>Maintain records and documentation for personnel schedules, incidents, and communications.
</li><li>Interface directly with U.S. Government supervisory personnel designated as company points of contact.
</li></ul>Requirements<ul><li>
U.S. citizen.
</li><li>Active U.S. Secret Security Clearance.
</li><li>Minimum of 10 years of combined professional experience in the military, law enforcement, or private security sector.
</li></ul><ul><li>At least 6 years of honorable military service required (waiverable in special cases with COR approval).
</li><li>Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 or above), or as a team leader in military, police, or private security operations in a contingency area.
</li><li>Demonstrated proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, and Internet Explorer).
</li><li>Strong leadership, communication, and organizational skills with proven ability to manage large teams in dynamic environments.</li></ul></div>

Guard Site Manager (GSM)

<div><div>Job Summary:</div><div>
</div><div>
The major role for local purchase process, obtaining quotations, analyzing data, coordinating with suppliers, ensuring timely procurement, maintaining compliance with company procedures, provide technical assistance and handling inquiries from internal departments related to part availability, warranties, and returns. The position ensures smooth coordination between procurement, suppliers, and internal stakeholders while supporting operational excellence in the supply chain.</div><div></div><div> 
</div><div>
Roles and Responsibilities:</div><div>
</div><ul><li>
Assist the Spare Parts Senior Manager &amp; Senior officers with daily operational tasks
</li><li>Arrange quotations ensuring they meet technical specifications and commercial terms.
</li><li>Analysis of procurement data to support decision-making for procurement process
</li><li>Provide customer service support to internal stakeholders.
</li><li>Prepare and issue purchase orders based on approved requisitions.
</li><li>Track POs to ensure timely delivery of goods and services.
</li><li>Maintain accurate records of all procurement transactions.
</li><li>Coordinate with logistics and warehouse teams to track deliveries and resolve shipment issues.
</li><li>Maintain updated records of purchases, pricing, and delivery details.
</li>Generate regular reports on procurement activities, savings, and supplier performance. 
<li>
</li></ul><div></div> 
<div>Required Education:</div><div>
</div><ul><li>
Bachelor's degree in supply chain management, Sales, Logistics, or Business Administration.</li></ul><div></div><div> 
</div><div>
Required Professional Skills:</div> 
<div></div><ul><li>
Bilingual - English and Arabic (Mandatory).
</li><li>Minimum of 5&acirc;&#128;&#147;7 years of relevant experience in procurement or supply chain operations.</li><li>
Strong proficiency in Microsoft Office applications and Supply Chain Management systems.</li><li>
Excellent communication, analytical, and coordination skills.</li><li>
High attention to detail and ability to manage multiple priorities effectively.</li></ul></div><div></div>

Supply Chain Officer - Spare Parts

Burhan Technology Computer Co. W.L.L.

Job Title: Senior Helpdesk AnalystDepartment: Technical Services Location: Kuwait, Full-time onsiteRole OverviewAs a Senior Helpdesk Analyst, you will play a key role in ensuring the smooth handling of customer support requests and incident reports. You will be responsible for analyzing and assessing incoming tickets, assigning them to the right technical engineers, and maintaining continuous communication between customers and the technical team. You will also ensure that all requests are properly logged and tracked in Zoho Desk, in line with defined SLAs and the Company&rsquo;s service quality standards.Key Responsibilities<ul><li>Analyze, categorize, and prioritize all incoming incidents and service requests from customers.</li><li>Create and manage tickets in Zoho Desk, ensuring all details are accurately recorded.</li><li>Assign requests to the appropriate technical engineers or service teams based on expertise and workload.</li><li>Liaise between customers and technical engineers to ensure effective communication and timely updates.</li><li>Track ticket progress and ensure all cases are handled within SLA timelines.</li><li>Escalate unresolved or high-priority issues to the Technical Manager as necessary.</li><li>Generate regular reports on helpdesk performance, open tickets, and response metrics.</li><li>Identify common or recurring issues and suggest improvements to processes or documentation.</li><li>Maintain and update internal knowledge base and procedural documents.</li><li>Support the coordination of internal projects or PoCs as required by the Technical Manager.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related discipline.</li><li>3&ndash;5 years of experience in IT Helpdesk or Service Operations.</li><li>Strong understanding of IT service management (ITSM) frameworks and best practices.</li><li>Hands-on experience with Zoho Desk or similar ITSM/ticketing tools (e.g., ServiceDesk Plus, Jira, Freshservice).</li><li>Excellent communication, coordination, and multitasking skills.</li><li>Strong analytical and problem-solving capabilities.</li><li>Proficiency in written and spoken English; Arabic knowledge is a plus.</li><li>ITIL Foundation certification is an advantage.</li></ul>Personal Attributes<ul><li>Customer-focused with a proactive attitude and strong sense of ownership.</li><li>Highly organized, detail-oriented, and capable of managing multiple priorities.</li><li>Effective communicator with strong interpersonal skills.</li><li>Collaborative and able to work seamlessly within a dynamic technical team environment.</li></ul>Job Type: Full-time

Sr. Helpdesk Analyst

Thinnies

<div>
 
 The SPMO Manager is responsible for establishing, managing, and leading the Strategic Project Management Office to ensure all strategic projects and initiatives within the F&amp;B organization are effectively executed, aligned with company goals, and deliver measurable business value. The role oversees project governance, planning, tracking, and performance reporting across all business units including operations, supply chain, HR, finance, and marketing.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Alignment &amp; Governance
 
 
 <ul>
 <li>
 Develop and implement the SPMO framework, policies, and methodologies aligned with the company&rsquo;s strategic objectives.
 </li>
 <li>
 Ensure all projects and initiatives support the overall business strategy and growth targets.
 </li>
 <li>
 Establish and lead governance structures, steering committees, and regular review meetings.
 </li>
 </ul>
 
 
 Project &amp; Portfolio Management
 
 
 <ul>
 <li>
 Oversee the full lifecycle of strategic projects across the organization &mdash; initiation, planning, execution, monitoring, and closure.
 </li>
 <li>
 Manage the project portfolio, ensuring prioritization, resource allocation, and risk management.
 </li>
 <li>
 Coordinate with functional heads (Operations, Finance, HR, Supply Chain, etc.) to ensure project milestones are met.
 </li>
 </ul>
 
 
 Performance Monitoring &amp; Reporting
 
 
 <ul>
 <li>
 Develop KPIs and dashboards to monitor progress and measure impact of strategic initiatives.
 </li>
 <li>
 Report regularly to senior leadership on project performance, budget adherence, and ROI.
 </li>
 <li>
 Identify bottlenecks and recommend corrective actions for underperforming projects.
 </li>
 </ul>
 
 
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Act as a central point of communication for all strategic projects within the organization.
 </li>
 <li>
 Facilitate collaboration between departments and ensure consistency in project management practices.
 </li>
 <li>
 Provide coaching and support to project managers and department heads on best practices.
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Lead post-project evaluations and lessons-learned reviews to enhance future project performance.
 </li>
 <li>
 Identify opportunities for operational improvement and efficiency within the F&amp;B business.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Project Management, or related field.
 </li>
 <li>
 PMP certification preferred.
 </li>
 <li>
 Minimum
 
 7&ndash;10 years
 
 of experience in project or strategy management, with at least
 
 3&ndash;5 years in the F&amp;B industry
 
 .
 </li>
 <li>
 Proven experience in managing multiple large-scale, cross-functional projects.
 </li>
 <li>
 Strong understanding of F&amp;B operations, supply chain, and retail dynamics.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Proficiency in project management software (MS Project, Smartsheet, or similar).
 </li>
 </ul>
 
 
</div>

Strategic Project Management Office (SPMO) Manager

Alghanim INDUSTRIES

Date: 22 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 Reporting to the operations manager, the architect provides support to business as well as personal assistance that might be required to present commercial bids to clients & contractors.
 Job Responsibilities
 <ul>
<li>Creating plans, designs, and drawings of soft & hard landscape by using computer-aided design programs.</li>
<li>Responsible for maintaining all office and personal files and office records, with confidentiality.</li>
<li>Quantifying, estimating, and tendering for landscape works.</li>
<li>Utilizing 2D AND 3D modelling softwares to create 3D visualizations of potential landscape and hardscape designs to achieve client satisfaction before implementing the design on sites.</li>
<li>Estimating costs and establishing project budgets.</li>
<li>Handling all incoming and outgoing correspondence with clients/ contractors.</li>
<li>Manage, organize, and update relevant data and maintain a proper filing system.</li>
<li>Detailed tender studies for precise quotations.</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor's Degree in Architectural Engineering and Design.</li>
<li>Must be able to speak and write Arabic and English.</li>
<li>Strong personality, self-confident.</li>
<li>Able to work in stressful situations.</li>
<li>Must be self motivating, personable, able to handle demanding customers, not intimidated by senior staff, excellent time management, have initiative, systematic approach to dealing with regular activities.</li>
<li>Expert in using Microsoft Office, Autodesk AutoCAD, Adobe Photoshop and Illustrator, Sketchup for 3d modelling, Twin motion of 3d rendering.</li>
<li>Strong organizational skills, details oriented, and the ability to handle multiple priorities.</li>
</ul>
Education Bachelor’s Degree in Architecture Long Description

Associate Landscape Architect

Date: 7 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Senior Design Engineer is responsible handling HVAC selection & Design of Residential segment in addition to customers’ issues and concerns. He is also in charged of managing WF scheduling and operations.
 Job Responsibilities
 This position includes but not limited to,
 
<ul>
<li>Liaising with projects and sales Engineers to prepare the draft and design of the project.</li>
<li>Calculating the needed resources in term of manpower, material and equipments.</li>
<li>Visiting the project site to get a clear picture about the needed design.</li>
<li>Modifying designs based on commissioning and testing results.</li>
<li>Always looking for ways to cut costs and optimizing processes.</li>
<li>Monitoring the quality measures and ensure customer satisfaction.</li>
<li>Leading a team of Engineers, foremen and Technician and motivate them for better performance.</li>
<li>Participate in staff selection, coaching and traning.</li>
<li>Participating with Service Manager in KPIs setting.</li>
<li>Participating in performance evaluation.</li>
<li>Being always aware of contractual terms of each customer.</li>
<li>Being always aware of industry and trade updates.</li>
<li>To always follow the governmental rules and regulations and reflect a professional image of AI- Engineering Group.</li>
</ul>
Candidate Requirements
 
QUALIFICATIONS : 
<ul>
<li>Bachelor Degree of Mechanical Engineering</li>
</ul>
EXPERIENCE: 
5-7 years of experience in HVAC selection and Design.
 
OTHER SKILLS & COMPETENCIES: 
Project Management skills
 
Leadership skills
 
Good communication skills
 
Strong analytical skills
 
Coaching,
 
Foster Teamwork
 
Supervision
 
Business Knowledge
 
Analytical thinking and innovation.
 
Education

Sr. Design Engineer

AC House company

Position OverviewThe Factory General Manager will lead the entire manufacturing operations for a well-established furniture and mattress production facility. The ideal candidate is a mechanical engineer with strong expertise in furniture manufacturing, production management, and process optimization. He will oversee both mattress and furniture divisions, ensuring efficient production flow, cost control, product quality, and timely delivery across all departments &mdash; including upholstery, woodwork, foam cutting, and assembly.Key Responsibilities<ul><li>Lead, manage, and coordinate all factory operations for furniture and mattress manufacturing lines.</li><li>Oversee production planning, resource allocation, and workflow to ensure targets are met on time and within budget.</li><li>Supervise engineering, production, quality control, and maintenance teams.</li><li>Implement manufacturing best practices and continuous improvement initiatives to increase productivity and reduce waste.</li><li>Ensure adherence to quality standards in upholstery, wood finishing, and mattress production.</li><li>Collaborate with the design and R&amp;D teams to introduce new products or improve existing ones.</li><li>Manage procurement of raw materials, tools, and machinery with cost efficiency.</li><li>Ensure compliance with safety, environmental, and labor regulations.</li><li>Analyse production data, monitor KPIs, and prepare performance and cost reports for management.</li><li>Train and mentor production supervisors and line managers to strengthen leadership and technical capabilities across departments.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering or Industrial Engineering (mandatory).</li><li>Minimum 10 years of experience in furniture or mattress manufacturing, with at least 5 years in a senior management or factory leadership role.</li><li>Proven expertise in both upholstery and furniture production processes.</li><li>Strong understanding of machinery, production lines, and quality standards in the furniture sector.</li><li>Excellent leadership, analytical, and problem-solving skills.</li><li>Strong communication and organizational abilities, with the capacity to manage multidisciplinary teams.</li><li>Fluency in English required; Arabic is an advantage.</li></ul>Preferred Personality &amp; Leadership Traits<ul><li>Hands-on and technically oriented leader.</li><li>Results-driven with a focus on operational excellence and innovation.</li><li>Able to build strong team culture and motivate staff at all levels.</li></ul>Job Type: Full-timePay: KD1,400.000 - KD1,500.000 per month

Factory General Manager (Furniture & Mattress Manufacturing) مدير مصنع

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