sales manager

product developer

product manager/business analyst Jobs in Karachi

product manager/business analyst

senior customer success manager Jobs in Karachi

senior customer success manager

senior manager

senior product manager

Mashreq

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Senior Product Manager for Activation and Fulfillment plays a critical role in ensuring seamless account activation, fulfillment, and funding processes. This involves owning and managing the downstream onboarding journey while driving operational efficiency and enhancing customer experience. This role requires strong collaboration with stakeholders, a data-driven approach, and a focus on delivering measurable business outcomes
 </p>
 <p>
  <strong>
   Key Objectives:
  </strong>
 </p>
 <ul>
  <li>
   Define and implement the product strategy and roadmap for activation and fulfillment services.
  </li>
  <li>
   Conduct thorough market research to identify trends, opportunities, and gaps in the activation and fulfillment space.
  </li>
  <li>
   Partner with stakeholders, including Compliance and Operations, to reduce backlogs, improve TAT, and ensure alignment with organizational goals.
  </li>
  <li>
   Enhance customer experience by optimizing workflows and communications
  </li>
  <li>
   Monitor performance metrics and continuously improve processes to deliver measurable results.
  </li>
 </ul>
 <p>
  <strong>
   Key Result Areas:
  </strong>
 </p>
 <ul>
  <li>
   Own the end-to-end downstream onboarding journey including account fulfillment, activation and funding
  </li>
  <li>
   Partner with stakeholders including operations, compliance etc. to drive operational efficiencies, reducing activation TAT and address backlogs.
  </li>
  <li>
   Drive customer communications with omni-channel approach to improve customer engagement and resolve dependencies (e.g. pending documents or information.)
  </li>
  <li>
   Track and analyze activation rates, STP%, and other critical KPIs to identify areas for improvement
  </li>
  <li>
   Monitor and improve account fulfillment rate by implementing process improvements to ensure timely and successful account creation.
  </li>
  <li>
   Track and drive initial funding rate post-activation by analyzing customer behavior and deploying targeted nudges to increase conversion
  </li>
  <li>
   Influence senior management and major stakeholders for buy-in and support on key initiatives
  </li>
  <li>
   Work collaboratively with cross-functional teams to optimize customer journeys and ensure successful execution of strategic initiatives
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Degree in Marketing or related field with 4-5 years of relevant experience
  </li>
  <li>
   Extensive experience in the banking/financial industry, focusing on digital acquisition, strategy, design, and implementation.
  </li>
  <li>
   Strong leadership skills with a data-driven approach to decision-making.
  </li>
  <li>
   Proven ability to engage with senior management and cross-functional teams effectively.
  </li>
 </ul>
</div>


Senior Product Manager Activation and Fulfillment (Mashreq Digital Bank Pakistan)

Amzdudes Pvt. Ltd.

<p><b>Job Title:</b> Senior PPC Manager (Onsite &ndash; Full-Time)</p><p><b>Location:</b> Karachi<br/><b>Company:</b> AMZDudes<br/><b>Timings:</b> Monday to Friday | 10:00 AM &ndash; 6:00 PM<br/><b>Overview:</b></p><p>We are seeking an experienced <b>Senior Amazon PPC Manager</b> to lead and scale our advertising operations. This role is ideal for someone with a deep understanding of Amazon Advertising who can develop advanced strategies, manage large budgets, and mentor junior PPC team members to achieve exceptional results in visibility, traffic, and profitability.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement <b>high-level PPC strategies</b> across Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.</li><li>Lead <b>budget planning, forecasting, and bid optimization</b> to maximize ROAS and minimize wasted spend.</li><li>Conduct advanced <b>keyword research, competitor analysis, and A/B testing</b> to continuously improve campaign performance.</li><li>Monitor and analyze KPIs (ACoS, TACoS, CTR, CVR, ROAS, etc.) and prepare detailed performance reports with actionable insights.</li><li>Collaborate with the <b>Product Research, Design, and Account Management teams</b> to ensure cohesive advertising strategies aligned with business goals.</li><li>Stay updated with the <b>latest Amazon algorithm updates, advertising policies, and industry best practices.</b></li><li>Train and guide PPC executives or assistants, ensuring team growth and performance consistency.</li><li>Develop and execute <b>scaling strategies</b> for top-performing products and optimize underperforming ones.</li><li>Work directly with the leadership team to plan long-term advertising roadmaps and brand positioning strategies.</li></ul><p><b>Requirements:</b></p><ul><li><b>3&ndash;5 years of proven experience</b> managing and scaling Amazon PPC campaigns.</li><li>Strong command over <b>Amazon Ads Console, DSP, and third-party analytics tools</b> (Helium 10, Pacvue, Perpetua, etc.).</li><li>Excellent understanding of <b>data-driven decision-making, bidding algorithms, and automation tools.</b></li><li>Exceptional <b>analytical, reporting, and leadership skills.</b></li><li>Proficiency in <b>Excel/Google Sheets</b> for campaign analysis, data visualization, and budget tracking.</li><li>Strong communication skills with the ability to present insights and strategies to management.</li><li>Ability to <b>lead a team, manage multiple brands/accounts,</b> and meet deadlines in a fast-paced environment.</li></ul><p><b>To Apply:</b></p><p>Please send your updated <b>resume</b> to<br/><b>hr@amzdudes.com</b> or <b>03123616404</b></p><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs130,000.00 per month</p><p>Work Location: In person</p>

Senior Amazon PPC Manager

Fossphorus Software House

<p><b>Department: Senior Product Owner &ndash; Ecommerce Product Enablement</b></p><p><b>Location: Karachi </b></p><p><b>About Us:</b></p><p>Fossphorus is a dynamic IT and digital solutions company, empowering businesses since 2018 with innovation across software development, web &amp; mobile apps, AI, cloud, cybersecurity, ERP, data analytics, IT consulting, and more. We blend creativity, technology, and strategic insight to deliver user-centric, scalable digital experiences that drive measurable business results. With global offices and a focus on growth through client partnerships, Fossphorus is poised to expand its reach further.</p><p><b>Role Summary:</b></p><p>We are seeking a Senior Product Owner to lead product enablement initiatives across our business and client operations. This is a hands-on leadership role requiring deep ecommerce expertise and the ability to influence senior stakeholders without formal authority. You will operate at the intersection of business operations and product development, ensuring our internal teams and clients maximize value from our proprietary platform and Shopify-based solutions.</p><p><b>Key Responsibilities:</b></p><p><b>Client Activation &amp; Onboarding</b></p><p>Lead technical onboarding of new clients onto our proprietary platform and Shopify Plus environments</p><p>Act as product expert during onboarding, configuring tools and integrations hands-on</p><p>Enable client teams for long-term success through training and clear documentation</p><p>Ensure seamless handover to operational teams</p><p><b>Tactical Product Enablement</b></p><p>Serve as the goto product expert for Traders, Ecommerce Managers, Content, Finance, and Engineering teams</p><p>Support and empower 4-5 senior stakeholders and their wider teams</p><p>Identify and remove blockers, promoting tool efficiency and optimization</p><p>Champion productivity improvements and best practices</p><p><b>Strategic Product Development</b></p><p>Collaborate closely with engineering on strategic tooling enhancements</p><p>Define requirements and lead product initiatives from conception through rollout.</p><p>Balance innovation with governance, maintaining quality within our SOC2 accredited framework</p><p>Use data and user feedback to inform product roadmap decisions</p><p><b>Leadership &amp; Influence</b></p><p>Lead and mentor remote, cross-functional teams without direct reporting lines</p><p>Facilitate cross-functional meetings to maintain alignment</p><p>Navigate competing priorities with diplomacy and sound judgment</p><p><b>Requirements:</b></p><p>7+ years in ecommerce product ownership/management with leadership experience</p><p>Strong knowledge of Shopify Plus, integrations, and third-party apps (Klaviyo, Algolia, Yotpo, etc.)</p><p>Experience working within agile frameworks and compliance standards (SOC2, ISO)</p><p>Excellent communication, problem-solving, and time management skills</p><p><b>Why Join Us?</b></p><p>Real opportunity for professional growth in a leadership capacity</p><p>Work in a dynamic, non-corporate, and innovative environment</p><p>Collaborate with high-profile international clients</p><p><b>How to apply: interested candidates can drop their resumes directly at talent@fossphorus.com and CC:rjaved@fossphorus.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs250,000.00 - Rs400,000.00 per month</p><p>Work Location: In person</p>

Senior Product Owner - Ecommerce Product Enablement

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Digital Product Lead holds end-to-end responsibility for the development, launch, and continuous improvement of Mashreq&rsquo;s SME servicing platform. This role involves managing the full lifecycle of digital products and services &mdash; from ideation and design to delivery, optimization, and eventual phase-out &mdash; with a strong focus on enhancing the SME customer experience. Operating within Mashreq&rsquo;s Digital Studio, the Product Lead works collaboratively in a cross-functional squad, bringing expertise in product strategy, digital channels, customer journeys, and process optimization. The role requires a deep understanding of SME needs and behaviors, as well as the ability to harmonize product features with business goals and regulatory requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Result Areas:
  </strong>
 </p>
 <ul>
  <li>
   Applies deep knowledge of SME banking products and services to develop and maintain a compelling, compliant, and customer-centric value proposition.
  </li>
  <li>
   Leads the development, optimization, and eventual phase-out of SME servicing processes, ensuring seamless digital experiences across onboarding, servicing, payments, and cash flow management.
  </li>
  <li>
   Manages urgent incidents and identifies high-impact improvement opportunities to enhance platform performance and customer satisfaction.
  </li>
  <li>
   Proposes and implements structural enhancements to workflows based on feedback from SME clients and frontline teams.
  </li>
  <li>
   Actively contributes to all agile sprint ceremonies (planning, refinement, retrospectives, demos) using domain expertise to guide delivery.
  </li>
  <li>
   Monitors market trends, competitor offerings, regulatory changes, and technology advancements relevant to SME banking.
  </li>
  <li>
   Evaluates build vs. buy decisions for platform components, balancing innovation, cost, and time-to-market.
  </li>
  <li>
   Initiates and leverages customer research to inform product strategy and experience design.
  </li>
  <li>
   Designs and executes strategy across product features, digital channels, pricing, and service quality &mdash; aligned with Mashreq&rsquo;s brand and SME customer needs.
  </li>
  <li>
   Translates strategic goals into actionable product, process, and channel policies, considering:
  </li>
  <li>
   SME product assortment strategy
  </li>
  <li>
   IT architecture and integration capabilities
  </li>
  <li>
   Regulatory and compliance requirements
  </li>
  <li>
   Process efficiency and cost optimization
  </li>
  <li>
   Oversees implementation of strategy, monitors squad progress, and adjusts priorities as needed in the role of Product Owner.
  </li>
  <li>
   Prioritizes the product backlog based on strategic goals, customer impact, and technical feasibility, in collaboration with the Digital Studio Lead.
  </li>
  <li>
   Manages sprint planning, budget alignment, and backlog execution to ensure timely delivery of SME platform features.
  </li>
  <li>
   Balances margin, volume, and market share considerations while keeping SME customer interests at the core.
  </li>
  <li>
   Designs and continuously improves SME customer journeys using CX insights, data analytics, and UX/IT landscape mapping.
  </li>
  <li>
   Applies digital marketing and communication strategies to optimize channel performance and customer engagement.
  </li>
  <li>
   Maintains up-to-date knowledge of SME business needs, application architecture, and enabling technologies. Translates business requirements into working software through close collaboration with engineering teams.
  </li>
  <li>
   Provides product-related insights and updates to internal and external stakeholders, including regulators, partners, and industry bodies.
  </li>
  <li>
   Leads, coaches, and develops squad members, fostering a high-performance culture and enabling future-ready capabilities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum of
   <strong>
    5 years of experience in banking
   </strong>
   , SME-focused initiatives, or related digital product delivery, with a strong understanding of the SME segment and its unique needs.
  </li>
  <li>
   Proven experience in
   <strong>
    requirements gathering
   </strong>
   , translating business needs into user stories, and collaborating with engineering, data, or UX teams to deliver impactful solutions.
  </li>
  <li>
   Demonstrated success as a
   <strong>
    Product Owner or Product Manager
   </strong>
   in banking, fintech, or enterprise software environments.
  </li>
  <li>
   Background in
   <strong>
    engineering, technology, or UX
   </strong>
   is preferred, with the ability to bridge business and technical domains.
  </li>
  <li>
   Strong understanding of the
   <strong>
    software development lifecycle
   </strong>
   and experience working in
   <strong>
    Agile/Scrum
   </strong>
   environments.
  </li>
  <li>
   Excellent
   <strong>
    negotiation, leadership, and stakeholder management
   </strong>
   skills, with the ability to influence cross-functional teams and senior leadership.
  </li>
  <li>
   Exceptional
   <strong>
    communication and presentation skills
   </strong>
   , with confidence in engaging senior stakeholders and external partners.
  </li>
  <li>
   Highly collaborative, with a strong sense of
   <strong>
    teamwork and individual accountability
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    analytical and quantitative skills
   </strong>
   , with the ability to interpret data and translate insights into product decisions.
  </li>
  <li>
   Strategic thinker with a tactical mindset &mdash; able to balance long-term vision with short-term execution.
  </li>
  <li>
   Brings a
   <strong>
    high-energy, passionate outlook
   </strong>
   , and inspires teams with a &ldquo;can-do&rdquo; attitude.
  </li>
  <li>
   Builds
   <strong>
    trust and rapport
   </strong>
   across teams, fostering a productive and inclusive work environment.
  </li>
  <li>
   Passionate about
   <strong>
    innovation
   </strong>
   , customer-centric design, and delivering value to SME clients through digital transformation.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Product Owner - SME Channels (Mashreq Digital Bank Pakistan)

DigitalOcean

<div><div><p>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</p></div><h2 class="jobSectionHeader"><b>
We're looking for a</b><b> Senior Product Marketing Manager </b><b>who thrives on crafting </b><b>GTM strategy, launching category-defining products, </b><b>and</b><b> increasing ARPU across our customer base.</b></h2>
<p>
As a Sr. Product Marketing Manager at Cloudways by DigitalOcean, you will join a dynamic team dedicated to revolutionizing the web hosting industry and AI.The role will report directly to the Director, Product Marketing and will be a key driver of our product narrative, launch excellence, and monetization strategy. You'll lead cross-functional launch pods, influence roadmap decisions with market-backed insights, and become a trusted voice on how we deliver, communicate, and grow product value for agencies, developers, and SMBs.</p>
<h2 class="jobSectionHeader"><b>
What You'll Be Doing</b></h2>
<h4 class="jobSectionHeader"><b>GTM Leadership &amp; Execution</b></h4>
<ul><li>Own and execute <b>Go-To-Market (GTM) strategies</b> from the ground up for Cloudways' new products and feature rollouts.</li>
<li>Collaborate cross-functionally to define launch scope, timing, personas, and KPIs&mdash;leading the full GTM lifecycle from beta to scale.</li>
<li>Build deep-dive <b>GTM strategy presentations</b> and present to leadership and stakeholder teams.</li>
</ul><h4 class="jobSectionHeader"><b>Growth Enablement &amp; Sales Playbooks</b></h4>
<ul><li>Partner with Growth Marketing to build <b>product-specific growth playbooks</b>&mdash;with a focus on key add-ons like Cloudflare, DNS Made Easy, and Malware Protection.</li>
<li>Equip the sales and success teams with <b>sales enablement content</b>, use-case based decks, objection-handling one-pagers, and competitive talking points.</li>
<li>Conduct <b>training sessions</b> on new launches, use cases, and customer pain points.</li>
</ul>
<p><b>Market &amp; Customer Insights</b></p>
<ul>
<li>Collaborate with product and design teams to map <b>TAM, SAM, SOM</b>, uncover product-market fit, and inform roadmap prioritization.</li>
<li>Lead <b>competitive intelligence</b> efforts&mdash;developing comparison matrices, messaging differentiation, and win/loss analysis.</li>
<li>Conduct <b>continuous customer research</b>, including in-depth interviews, surveys (twice annually), and persona updates to keep GTM strategy data-driven and user-first.</li>
</ul><h4 class="jobSectionHeader"><b>Pricing, Packaging, Positioning &amp; Messaging</b></h4>
<ul><li>Perform cost analysis and value benchmarking to recommend <b>optimal pricing and packaging models</b> for new and existing services.</li>
<li>Craft product <b>positioning and messaging frameworks</b> rooted in competitive differentiation and value-based selling.</li>
</ul>
<p><b>Lifecycle Marketing &amp; Enablement</b></p>
<ul>
<li>Work with products to maintain and evolve the <b>product roadmap</b> and change log.</li>
<li>Build <b>product pages, blog content, email sequences, and in-app messaging</b> to support launches and lifecycle stages.</li>
<li>Serve as the go-to for <b>internal and external product demos</b>, stakeholder briefings, and launch recaps.</li>
</ul>
<p><b>Key Metrics:</b></p>
<div>
<ul><li><b>GTM Execution Success Rate</b><br>
Track the percentage of successful product launches executed on time, within scope, and aligned with business objectives (e.g., ARPU growth, customer adoption).</li></ul>
<ul><li><b>Customer Adoption &amp; Engagement</b><br>
Measure customer uptake of new products/features (e.g., usage rates, feature adoption, and customer retention) post-launch, including feedback and satisfaction.</li></ul>
<ul><li><b>ARPU Growth from New Products</b><br>
Track the growth in Average Revenue Per User (ARPU) attributed to new product launches and feature rollouts. This includes cross-sell and up-sell success.</li></ul>
<ul><li><b>Sales Enablement Impact</b><br>
Evaluate the effectiveness of sales and success enablement materials by tracking sales team adoption, win rates, and the impact of objection-handling resources.</li></ul>
<ul><li><b>Market Intelligence Accuracy</b><br>
Measure the impact of competitive analysis and market insights by tracking their influence on product decisions, pricing strategies, and customer messaging effectiveness.</li></ul>
</div><h2 class="jobSectionHeader"><b>What You'll Add to DigitalOcean:</b></h2>
<ul><li><b>4+ years</b> of experience in B2B product marketing or related roles (SaaS, cloud, or WordPress experience preferred).</li>
<li>Proven experience building GTM strategies from scratch and driving cross-functional alignment.</li>
<li>Strong knowledge of <b>WordPress and developer-first ecosystems</b>.</li>
<li>Deep understanding of <b>pricing models</b>, packaging, and monetization strategies.</li>
<li>Confident communicator with the ability to present to executives, inspire teams, and influence outcomes.</li>
<li>Exceptional storytelling and content creation skills with an eye for crisp, clear, and technically sound messaging.</li>
<li>Bachelor's degree in marketing, business, or technical field required. MBA is a plus.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>
<p><i>
#LI-Onsite</i></p><div><h2 class="jobSectionHeader"><b>
Why You'll Like Working for DigitalOcean</b></h2>
<ul><li><b>We innovate with purpose. </b>You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li><b>We prioritize career development.</b> At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li><b>We care about your well-being. </b>Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li><b>We reward our employees. </b>The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li><b>DigitalOcean is an equal-opportunity employer. </b>We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li></ul></div></div>

Sr. Product Marketing Manager

<div>
 Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you&rsquo;ll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.
 <br/>
 <br/>
 We are seeking a highly skilled Senior Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted advisor, they will collaborate closely with internal teams to address customer challenges and ensure ongoing customer success.
 <br/>
 <br/>
 The role is part of our growing global 24/7 Customer Success team and reports into the Manager, Customer Success, working closely with our Cloudways/DigitalOcean customers.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain proactive communication and engagement with assigned high-value customers.
  </li>
  <li>
   Understand and address customers&rsquo; business needs, positioning our products as essential solutions.
  </li>
  <li>
   Conduct product demos, training sessions, and value realization activities to maximize adoption.
  </li>
  <li>
   Monitor customer health signals to manage risks and identify growth opportunities.
  </li>
  <li>
   Serve as the trusted advisor and main point of contact for strategic customer guidance.
  </li>
  <li>
   Gather customer feedback to influence product development and internal improvements.
  </li>
  <li>
   Continuously refine internal Customer Success SOPs to enhance customer satisfaction.
  </li>
  <li>
   Collaborate on tracking, analyzing, and reporting customer success KPIs.
  </li>
  <li>
   Coordinate seamless onboarding transitions from onboarding teams to retention.
  </li>
  <li>
   Act as the customer's advocate internally, ensuring customer insights drive our strategy.
  </li>
  <li>
   Engage cross-functionally with sales, marketing, product, and support teams to enhance customer experience.
  </li>
  <li>
   Work closely with internal teams to resolve technical issues effectively and promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <strong>
  What We'll Expect From You:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in a relevant field such as computer science, engineering, business, or related.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6-7 years of relevant experience in a tech company, ideally in customer success, support, or related customer-facing roles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong understanding of the product/service and familiarity with Customer Success Metrics (churn, MRR, ARPU).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communication Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent verbal and written communication with strong ownership abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Focus
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Empathy and dedication to providing an exceptional customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Analytical Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to analyze customer data to identify trends and patterns.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven ability to work effectively with internal teams across pre-sales, marketing, product, and customer support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Qualities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer service orientation
  </li>
  <li>
   Effective questioning to uncover customer needs
  </li>
  <li>
   Detail-oriented with consultative skills
  </li>
  <li>
   Comfort working with and analyzing metrics
  </li>
  <li>
   Proactive problem-solving approach
  </li>
  <li>
   Desire for continuous improvement and learning
  </li>
  <li>
   Ability to thrive under pressure with a high level of ownership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You&rsquo;ll Like Working for DigitalOcean
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
  </li>
  <li>
   We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
  </li>
  <li>
   We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
  </li>
  <li>
   We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
  </li>
  <li>
   We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
  </li>
  <li>
   This job is onsite in Karachi, Pakistan.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You&rsquo;ll Like Working for DigitalOcean
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
  </li>
  <li>
   We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
  </li>
  <li>
   We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
  </li>
  <li>
   We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
  </li>
  <li>
   DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Senior Customer Success Manager

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 42580
 </p><p>Location: Karachi, PK
 </p><p>Area of interest: Retail Banking
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 10 Nov 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
This role involves leading the development of long-term Business Banking strategies, conducting market research, and innovating product offerings to drive growth and profitability. The individual will manage balance sheet growth with a balanced risk-reward approach, drive sales initiatives, and lead a team of Relationship Managers to achieve targets. Collaboration with stakeholders and clients is essential to ensure successful execution of strategies and business outcomes.</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Develop medium to long-term Business Banking strategy and support the General Manager in its implementation.</li>
<li>Identify market trends and target customer needs to review and recommend product/service offerings.</li>
<li>Periodically review Credit Policy to ensure alignment with Business Banking strategy and risk appetite.</li>
<li>Achieve balance sheet growth with a balanced risk-reward approach.</li>
<li>Address key issues and opportunities to enhance business performance.</li>
<li>Collaborate across business functions to maximize performance for Business Clients.</li>
<li>Determine customer, business, revenue, and profit targets for the Business Banking segment.</li>
<li>Launch appropriate marketing campaigns and initiatives to enhance sales efforts.</li>
<li>Rollout and develop a global suite of standardized products tailored to local needs.</li>
<li>Collaborate with key stakeholders to provide direction on market opportunities and execution.</li>
<li>Lead the Business Banking Product &amp; Segment team to achieve the Bank&rsquo;s Conduct Principles.</li>
<li>Identify, escalate, mitigate, and resolve risk, conduct, and compliance matters effectively.</li>
<li>Ensure effective governance on risks and controls within the team.</li>
<li>Build and leverage strong alliances and business partner networks to enhance brand propositions and optimize retail balance sheet returns.</li>
<li>Manage product design and delivery strategy, and develop relevant procedures and processes.</li>
<li>Oversee management of Business Banking marketing collateral and website.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Sales Acumen</li>
<li>Commercial Banking Expertise</li>
<li>Trade-Based Facilities</li>
<li>Commercial and Trade Lending</li>
<li>Leadership and People Management</li>
<li>Strategic Planning</li>
<li>Market Analysis and Product Innovation</li>
<li>Risk Management</li>
<li>Stakeholder Collaboration</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Head Product, Segments & Relationship Management

Explore 1158+ Senior product manager in Karachi this November. Find roles across top companies and apply now to boost your career.