sales manager

sales supervisor

operations manager

senior sales

customer service manager

senior sales operations manager

TTEC

<div>
 Senior Sales Manager, Cairo
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Senior Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
 </li>
 <li>
 Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts where needed.
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 Visit https://mybenefits.ttec.com for more information.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Other Locations
 
 
 
 Egypt
 
 
</div>

Senior Sales Operations Manager

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Sales Operations Manager

Talent 360 ME

<div>
 
 Meras Solutions
 
 is looking for
 
 Sales Admin
 
 who will play a key role in supporting the sales team and ensuring smooth administrative operations within the real estate division. Your responsibilities will include managing client data, preparing reports, handling inquiries, assisting in sales processes, and facilitating communication between the sales team, clients, and other departments.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide administrative support to the sales team, ensuring that sales processes are executed seamlessly from lead generation to closing.
 </li>
 <li>
 Maintain and update customer and property databases, ensuring all records are accurate and up-to-date.
 </li>
 <li>
 Prepare and process necessary documentation for property transactions, including contracts, offers, and agreements. Generate regular reports on sales performance, leads, and market trends.
 </li>
 <li>
 Efficiently manage and update the CRM system to ensure all sales data is tracked and monitored accurately.
 </li>
 <li>
 Handle general office tasks such as managing emails, filing documents, and scheduling meetings.
 </li>
 <li>
 Work closely with the marketing, finance, and legal departments to ensure smooth processing of deals.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university (private).
 </li>
 <li>
 Proven experience in real estate from 1 to 2 years.
 </li>
 <li>
 Have a high English Profile
 </li>
 <li>
 Excellent MS Office knowledge.
 </li>
 <li>
 Excellent CRM knowledge.
 </li>
 <li>
 Outstanding organizational and time management skills
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Discretion and confidentiality
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Working days: Sunday- Thursday
 </li>
 <li>
 Working Hours: 10:00 AM - 6:00 PM
 </li>
 <li>
 Location : Masr Elgdida
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Attractive Salary
 </li>
 <li>
 Work Life Balance
 </li>
 <li>
 Medical and Social Insurance
 </li>
 </ul>
</div>

Operational Officer (Sales Admin)

Mercedes-Benz Egypt

<div>
 
 Job Description:
 
 
 
 
 
 Business digital transformation:
 
 <ul>
 <li>
 Analyse the need of the business to ensure that the sales department has the tool needed to steer business effectively
 </li>
 <li>
 Continuously translate daily/monthly sales KPIs on more visual and effective way through using power tools such as (Power-BI)
 </li>
 <li>
 Work closely with the IT department for analysis of backend data generated from all our systems (SWT, GO, excel etc.)
 </li>
 <li>
 Cooperate in solving system issues generated during normal operation
 </li>
 </ul>
 
 
 
 
 Process optimization:
 
 <ul>
 <li>
 Collaborate with subject matter experts to identify business requirements for developing processes
 </li>
 <li>
 Partner with subject matter experts to create process documentation to be used in implementation process improvement
 </li>
 <li>
 Develop all required business workflow required by the sales department
 </li>
 </ul>
 
 
 
 
 Other Tasks:
 
 <ul>
 <li>
 Assist the sales operation manager in Traffic letter issuance
 </li>
 <li>
 Assist in dealer target achievement calculations on a quarterly basis
 </li>
 <li>
 Issue CR/DN related to normal sales department operations such as (Demo &amp; courtesy, Variable margin etc.)
 </li>
 </ul>
 
 
 
 
 Ad-hoc projects:
 
 <ul>
 <li>
 Assist sales management , senior manager in Ad-hoc projects related to sales department
 </li>
 </ul>
 
 
 
 
 Compliance Assurance:
 
 <ul>
 <li>
 Ensure that all compliance requirements are met and properly documented as per DAG and MBEg policies
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 
 
 
 Training and Qualification:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business informatics or any relevant field from a reputable university
 </li>
 </ul>
 
 
 
 
 Technical knowledge:
 
 <ul>
 <li>
 Excellent command of MS office (Excel, PowerPoint and Word)
 </li>
 <li>
 Good knowledge of power tools ( Power BI )
 </li>
 <li>
 Good knowledge of relational databases and ability to perform complicated analysis
 </li>
 <li>
 Ability to handle multiple projects simultaneously
 </li>
 </ul>
 
 
 
 
 Soft skills/individual competence:
 
 <ul>
 <li>
 Fluent in English both in written and speaking
 </li>
 <li>
 Superior attention to detail under tight deadlines
 </li>
 <li>
 Good interpersonal and communication skills, proactive, mature and team player
 </li>
 <li>
 Reporting and process management
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent presentation skills
 </li>
 <li>
 Self-motivated and result-driven attitude
 </li>
 <li>
 Organized, effective time management
 </li>
 </ul>
 
 
 
</div>

Sales process optimization & digital transformation Specialist

Magnet

<div>
 
 
 About the Role
 
 
 
 We are looking for a dynamic and results-driven
 
 Brand Account Manager Lead
 
 to join one of the fastest-growing
 
 fashion retail
 
 companies in Egypt. The ideal candidate will lead a team of sales account managers, manage key retail accounts, and ensure exceptional client satisfaction while driving sales growth and achieving business targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and motivate the sales account management team to achieve and exceed sales targets.
 </li>
 <li>
 Manage and grow relationships with key fashion retail accounts, ensuring long-term partnerships.
 </li>
 <li>
 Develop and execute sales strategies to expand market presence and maximize revenue opportunities.
 </li>
 <li>
 Analyze sales data, market trends, and competitor activities to provide actionable insights.
 </li>
 <li>
 Oversee account planning, forecasting, and reporting for senior management.
 </li>
 <li>
 Collaborate with marketing, merchandising, and operations teams to align sales strategies with brand objectives.
 </li>
 <li>
 Ensure high standards of customer experience and after-sales support.
 </li>
 <li>
 Monitor team performance, conduct regular reviews, and implement training &amp; development programs.
 </li>
 <li>
 Handle escalated client issues with professionalism and provide effective solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in sales/account management, preferably in
 
 fashion retail
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and managing key accounts.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in MS Office and CRM tools.
 </li>
 <li>
 Passion for fashion retail and customer engagement.
 </li>
 </ul>
 
 
</div>

Brand Account Manager Lead (Fashion Retail)

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 <ul>
 <li>
 Processing the daily operations of export LC advising, amendment processing, and confirmations.
 </li>
 <li>
 Monitor transactions for regulatory compliance (e.g., AML, Sanctions).
 </li>
 <li>
 Processing the daily operations of export collection , import collection
 </li>
 <li>
 Coordinate with relationship managers, credit teams, and correspondent banks to ensure smooth transaction flow.
 </li>
 <li>
 Liaise with clients, advising banks, negotiating banks, and internal departments (e.g., Relationship Managers, Compliance).
 </li>
 <li>
 Processing all swift messages.
 </li>
 </ul>
 <li>
 </li>
 
 Key result Areas
 
 
 
 
 
 Swift messages processing
 
 
 Excel , Word . outlook , teams . all Microsoft skills
 
 
 Ability to learn and take training courses
 
 
 work under pressure
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 UCP 600 , URC522 , ISBP 745
 
 <ul>
 <li>
 Good communication with the team
 </li>
 </ul>
</div>

Senior Associate - Operations-Exports- Egypt

Nestlé

<div>
 
 POSITION SNAPSHOT
 
 
 
 
 Position: Senior Manager, Logistics
 
 
 
 Location: Cairo, Egypt
 
 
 
 Main Purpose of Job
 
 
 
 Lead logistics operations in the cluster driving warehouses and distribution activities through the logistic teams in the OPCs. Execute MENA functional strategy roadmap and support the logistics team in the OPC to drive LC2A and lead COD across the cluster.
 
 
 Lead 3PL operational relationship in coordination with logistics team in the OPCs to leverage on clusters synergies and ways of working.
 
 
 Drive process efficiencies and standardization to ensure sustainability and compliance in operations.
 
 
 Collaborate internally with sales, CFSC, O2C to facilitate and sustain customer service level and respond to the new business evolution and requirements.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Drive implementation of cost and efficiency related initiatives across cluster
 </li>
 <li>
 Manage operational expenses across the cluster of OPCs&rsquo;
 </li>
 <li>
 Leading the PL team to drive target achievements and tracking service and cost KPIs.
 </li>
 <li>
 Ensuring continuous improvement in operational performance by ensuring and tracking performance of 3PLs. Driving structured measures to ensure SHE, Quality &amp; Best practices.
 </li>
 <li>
 In close liaison with Commercial and 3rd party service provider, negotiate (where necessary) more suitable delivery arrangements with major trading partners for improved costs and service
 </li>
 <li>
 Lead the PL team and indirectly the 3PL service providers to ensure compliant 3PL operation with an optimum cost.
 </li>
 <li>
 Lead safety and compliance in operational excellence at cluster
 </li>
 <li>
 Lead Service to customer development and optimization through T-HUB, CFSC, O2C collaboration
 </li>
 <li>
 Drive process efficiency on frequency of deliveries, quality of sales, order automation in coordination with OPC, Sales, T-Hub &amp; CFSC
 </li>
 <li>
 Manage and drive root cause mindset with stakeholders to reduce trade returns and refusals in the cluster
 </li>
 <li>
 Capex &ndash; Local investment definition and execution
 </li>
 <li>
 Ensuring compliance checks in place through PL teams to ensure Nestle warehouse and distribution SOPs are followed
 
 
 </li>
 </ul>
 
 Key Experiences:
 
 
 
 <ul>
 <li>
 Team management experience and developed leadership to manage stakeholders
 
 
 </li>
 </ul>
 Warehouse &amp; Distribution experience in managing 3PL and logistics suppliers
 
 
 <ul>
 <li>
 Analytics skills required to analyze reports and drive prompt actions.
 </li>
 <li>
 Minimum of 9 years of Logistics experience, preferably within a consumer&rsquo;s goods company.
 </li>
 <li>
 Understanding of the whole E2E Supply Chain process: from production to the customers&rsquo; shelves. with a track record and well-rounded experience in managing cost of distribution effectively.
 </li>
 <li>
 Strong working knowledge of SAP R/3 and APO. SAP knowledge mainly makes processes continuously efficient. This will enable efficient management of the team
 </li>
 <li>
 Competency to explain the purpose/benefits and examples of NCE advanced practices
 </li>
 <li>
 Knowledge and/or experience in sales, distribution center operations, customer service, purchasing and inventory control.
 </li>
 </ul>
</div>

Senior Manager, Logistics

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